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Home Call Centers Answering Services United States Chicago

Top Answering Service in Chicago

Ratings Updated: July 20, 2026
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4 Leaders 15 Contenders

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41 Companies

Country: United States
State: Illinois
City: Chicago
Inbound Services: Answering services

List of the Top Chicago Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Chicago, IL

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects
    5 of 7 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.

    Read Most Recent Review

    Industry Experience

    Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.

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    Select Industry to see insights

    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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    Less than $10,000 avg. project cost for Call Center Services services in Chicago

    Call Center Services project highlight

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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  • Task Virtual Logotype

    5.0 65 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2
    20% Search Engine Optimization
    10% Data Annotation Services

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

    See all 65 projects
    3 of 3 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
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    Chicago, IL

    122 South Michigan Avenue
    Chicago, IL 60603

    2 - 5

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  • Hugo Inc. Logotype

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Exceptional results

    Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.

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    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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  • Hit Rate Solutions Logotype

    4.8 16 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Services provided

    45% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.

    See all 16 projects
    2 of 2 Answering services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Hit Rate Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients commend their quick response times, reliability, and ability to reduce administrative workloads. Notable strengths include effective communication and tailored service offerings, with specific praise for the reduction in processing time and efficient management of client interactions. Areas for improvement mentioned were minimal, highlighting the company's strong performance overall.

    Read Most Recent Review
    6 of 10 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Dental Appliances Provider

    5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read more
    Read 10 Reviews

    Industry Experience

    Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Financial services Healthcare Real estate Consumer products & services Consulting Other Industry

    View projects from:

    United States (11) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website

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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Chat Support Services for Solar Solutions Company

    5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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  • Signius Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Park Ridge, IL

    Services provided

    56% Call Center Services
    44% Customer Service Outsourcing

    Focus Areas

    57% Answering services
    43% Virtual receptionist

    Answering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.

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  • Consolidated CCS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Chicago, IL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Launched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • zeemedicalbilling Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Evanston, IL

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Business Consulting +1
    20% Customer Service Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Zeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.

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  • Cloud5 Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    30% Call Center Services
    50% IT Managed Services
    20% Customer Service Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.

    Read more
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  • Telefund Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Fulfillment

    Focus Areas

    100% Answering services

    Headquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.

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  • Time Technology Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Services provided

    30% Call Center Services
    35% Cloud Consulting & SI
    35% Cybersecurity

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    Time Technology, a cloud consulting & SI company, offers cloud consulting & SI and Cybersecurity. The company is located in Chicago, Illinois.

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  • Unicom Teleservices Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Alsip, IL

    Services provided

    49% Call Center Services
    41% Customer Service Outsourcing
    10% Transcription

    Focus Areas

    73% Answering services
    27% Inbound appointment scheduling

    In Alsip, Illinois, Unicom Teleservices is an answering service. Launched in 1990, the team offers Call Center Services and Customer Service Outsourcing.

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  • All USA Partners, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Broadview, IL

    Services provided

    50% Call Center Services
    20% Advertising
    15% Direct Marketing +1
    15% Fulfillment

    Focus Areas

    70% Answering services
    30% Inbound appointment scheduling

    All USA Partners, LLC, a phone answering service, is in Broadview, Illinois. The team focuses on Call Center Services and Advertising.

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  • Royal Call Centers Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Mount Prospect, IL

    Services provided

    48% Call Center Services
    26% Customer Service Outsourcing
    16% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Royal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.

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  • Millenial Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Chicago, IL

    Services provided

    70% Call Center Services
    30% Social Media Marketing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Millenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.

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  • Eclipse Telecom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    50% Call Center Services
    25% Unified Communications Consulting & SI
    15% Cybersecurity +1
    10% IT Managed Services

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Eclipse Telecom is a small answering service in Chicago, Illinois. Their services include Call Center Services and unified communications consulting & SI.

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  • Scale Virtually Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Scale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999.

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  • Brown & Joseph Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Itasca, IL

    Services provided

    40% Call Center Services
    30% Custom Software Development
    20% Business Consulting +1
    10% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.

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  • Integrative Systems Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Itasca, IL

    Services provided

    10% Call Center Services
    15% IT Managed Services
    15% IT Staff Augmentation +6
    10% Accounting
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Graphic Design
    10% Web Development

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Integrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.

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  • Chicago Business VoIP Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Chicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.

    See all 1 projects

    Industry Experience

    Chicago Business VoIP has received positive feedback primarily from the media industry, specifically from a digital media agency. Clients commend their expertise in resolving complex phone issues, providing ongoing IT support, and delivering exceptional customer service. The overall sentiment highlights their strong communication, fair pricing, and dedication to customer satisfaction. Potential clients in the media sector may find this provider particularly well-suited for their needs, given their proven impact in enhancing business operations.

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    Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Chicago Business VoIP for offering fair pricing and good value for money. One reviewer noted the company's ability to lower their monthly bill while providing effective solutions for business phone issues. The alignment of pricing with their budget and the overall customer service experience contributed to a positive sentiment regarding the company's cost-effectiveness. Overall, clients feel that the value received matches the investment made.
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  • Tele Business USA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Northbrook, IL

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    10% Direct Marketing +1
    10% Marketing Strategy

    Focus Areas

    100% Answering services

    In Northbrook, Illinois, Tele Business USA is a small answering service. Their services include Call Center Services and Sales Outsourcing.

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  • Gerber National Claim Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Schaumburg, IL

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Gerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • Allianze BPO Services Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Schaumburg, IL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Custom Software Development +2
    20% Customer Service Outsourcing
    20% Market Research

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Allianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.

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  • Appletree Answers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Northbrook, IL

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Appletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services.

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  • Windy City Call Center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Palatine, IL

    Services provided

    70% Call Center Services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    Call center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.

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  • QCSS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Deer Park, IL

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    QCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.

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  • Data Entry India BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Schaumburg, IL

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    Focus Areas

    100% Answering services

    Data Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.

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    Schaumburg, IL

    1635 W Wise Rd,Suite 10R,
    Schaumburg, IL 60193

    2 - 5

    1.224.778.7482

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  • Jyngle Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Geneva, IL

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    11% Answering services
    56% Inbound appointment scheduling
    33% Virtual receptionist

    Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.

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  • Special Interest Answering Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Joliet, IL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Special Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • Bridge Personnel Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Hoffman Estates, IL

    Services provided

    10% Call Center Services
    30% Recruiting
    30% Staffing +2
    20% Accounting
    10% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Bridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting.

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  • Special Interest Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Joliet, IL

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Call center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois.

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  • Unique Uptown Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Grayslake, IL

    Services provided

    20% Call Center Services
    20% Branding
    20% CRM Consulting and SI +2
    20% Direct Marketing
    20% Intellectual Property Law

    Focus Areas

    100% Answering services

    Unique Uptown Media is a branding agency. Their small team is headquartered in Grayslake, Illinois. Their team provides Branding and Direct Marketing.

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  • LiveVoice Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Itasca, IL

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.

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  • MedPro Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Joliet, IL

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    MedPro Answering Service is a call center. Their small team of employees is headquartered in Joliet, Illinois. Their team offers Call Center Services.

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  • Around The Clock Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Niles, IL

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Midsize call center service Around The Clock Answering Service, is located in Niles, Illinois. The team offers Call Center Services and Customer Service Outsourcing.

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  • Excel Answering Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    80% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    Small call center Excel Answering Services, is located in Chicago, Illinois. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • NuFone Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oak Park, IL

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    NuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • MV Outsourcing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Oak Brook, IL

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Answering services

    MV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Inktel Contact Center Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Glendale Heights, IL

    Services provided

    12% Call Center Services
    58% Customer Service Outsourcing
    10% Direct Marketing +2
    10% E-Commerce Development
    10% Graphic Design

    Focus Areas

    100% Answering services

    Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.

    Read more

    Glendale Heights, IL

    80 Internationale Blvd. Suite A
    Glendale Heights, IL 60139

    See All Locations (2)
    View Profile
  • AYS Dispatch Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    25% Call Center Services
    25% Corporate Travel Management
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    80% Answering services
    20% Inbound appointment scheduling

    Small call center service AYS Dispatch, is in Chicago, Illinois. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Connect International, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Highland Park, IL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing +4
    10% HR Consulting
    10% IT Managed Services
    10% Recruiting
    10% Staffing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Connect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.

    Read more

    Highland Park, IL

    667 Central Street
    Highland Park, IL 60035

    +1.866.493.8818

    See All Locations (2)
    View Profile
  • Sea Hawks Solution Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Services provided

    20% Call Center Services
    10% Advertising
    10% Back Office Outsourcing +6
    10% Business Consulting
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Strategy Consulting
    10% Marketing Strategy
    10% Transcription

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    Headquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Hugo Inc.
2 Hit Rate Solutions
3 LiveAdmins
4 Task Virtual

List of the Top 4 Chicago Answering Services Companies

  1. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  2. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  3. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  4. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    28.2/40.0
    17.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    30% Answering services
    90% Other
    View Profile Visit Website
  5. Signius Communications Logotype

    Signius Communications

    $1,000+
    < $25 / hr
    10 - 49
    Park Ridge, IL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    56% Call Center Services
    57% Answering services
    44% Other
    View Profile Visit Website
  6. Consolidated CCS Logotype

    Consolidated CCS

    $1,000+
    < $25 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    100% Answering services
    40% Other
    View Profile Visit Website
  7. zeemedicalbilling Logotype

    zeemedicalbilling

    $1,000+
    < $25 / hr
    10 - 49
    Evanston, IL

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Call Center Services
    35% Answering services
    70% Other
    View Profile Visit Website
  8. Cloud5 Communications Logotype

    Cloud5 Communications

    $1,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    35% Answering services
    70% Other
    View Profile Visit Website
  9. Telefund Logotype

    Telefund

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  10. Time Technology Logotype

    Time Technology

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Call Center Services
    20% Answering services
    70% Other
    View Profile Visit Website
  11. Unicom Teleservices Logotype

    Unicom Teleservices

    $1,000+
    < $25 / hr
    2 - 9
    Alsip, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    49% Call Center Services
    73% Answering services
    51% Other
    View Profile Visit Website
  12. All USA Partners, LLC Logotype

    All USA Partners, LLC

    Undisclosed
    Undisclosed
    2 - 9
    Broadview, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    70% Answering services
    50% Other
    View Profile Visit Website
  13. Royal Call Centers Logotype

    Royal Call Centers

    $1,000+
    < $25 / hr
    10 - 49
    Mount Prospect, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    48% Call Center Services
    50% Answering services
    52% Other
    View Profile Visit Website
  14. Millenial Services Logotype

    Millenial Services

    Undisclosed
    Undisclosed
    50 - 249
    Chicago, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Answering services
    30% Other
    View Profile Visit Website
  15. Eclipse Telecom Logotype

    Eclipse Telecom

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    30% Answering services
    50% Other
    View Profile Visit Website
  16. Scale Virtually Logotype

    Scale Virtually

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Ability to deliver

    7.4/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    40% Answering services
    50% Other
    View Profile Visit Website
  17. Brown & Joseph Logotype

    Brown & Joseph

    Undisclosed
    Undisclosed
    50 - 249
    Itasca, IL

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    40% Call Center Services
    100% Answering services
    60% Other
    View Profile Visit Website
  18. Integrative Systems Logotype

    Integrative Systems

    $5,000+
    $25 - $49 / hr
    50 - 249
    Itasca, IL

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    30% Answering services
    90% Other
    View Profile Visit Website
  19. Chicago Business VoIP Logotype

    Chicago Business VoIP

    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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