Top Answering Service in Chicago
41 Companies
List of the Top Chicago Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Chicago, ILServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Efficient
Clients express a highly positive sentiment regarding VoiceNation's efficiency. One client highlighted their ability to solve communication issues promptly, noting that VoiceNation's team is responsive and effective in driving projects forward. Their customer service was praised for being readily available and addressing concerns swiftly, such as resolving a system glitch during onboarding. Overall, clients feel that VoiceNation delivers the necessary support efficiently, contributing significantly to their operational success.-
Answering & Directing Calls for Real Estate Brokerage Firm
5.0 Mar 7, 2019Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
-
-
Hit Rate Solutions
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Chicago, ILServices provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Hit Rate Solutions has received overwhelmingly positive feedback in their Answering Services, boasting a 100% satisfaction rate among reviewers. Clients highlight their reliability, quick response times, and efficiency in handling incoming calls, which significantly reduces workload for in-house staff. Notably, 100% of reviewers specifically commend their prompt communication and willingness to tailor services to client needs. Areas for improvement noted include accents, but overall sentiment is highly favorable towards their expertise and impact on client operations.
Read Most Recent ReviewWas this helpful?
6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
10% Call Center Services40% Back Office Outsourcing20% Search Engine Optimization +310% Customer Service Outsourcing10% Data Annotation Services10% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.Was this helpful?
Industry Experience
Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.Was this helpful?
View projects from:
This provider is fluent in 7 languages:
- Bengali
- English
- French
- Hindi
- Panjabi
- Sindhi
- Spanish
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsLiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.
Read Most Recent ReviewWas this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
-
$1,000+< $25 / hr10 - 49Park Ridge, IL
Services provided
56% Call Center Services44% Customer Service OutsourcingFocus Areas
57% Answering services43% Virtual receptionistAnswering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Chicago, IL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesLaunched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
30% Call Center Services30% Back Office Outsourcing20% Business Consulting +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
Read more -
$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
30% Call Center Services50% IT Managed Services20% Customer Service OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% FulfillmentFocus Areas
100% Answering servicesHeadquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
30% Call Center Services35% Cloud Consulting & SI35% CybersecurityFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistTime Technology, a cloud consulting & SI company, offers cloud consulting & SI and Cybersecurity. The company is located in Chicago, Illinois.
Read more -
$1,000+< $25 / hr2 - 9Alsip, IL
Services provided
49% Call Center Services41% Customer Service Outsourcing10% TranscriptionFocus Areas
73% Answering services27% Inbound appointment schedulingIn Alsip, Illinois, Unicom Teleservices is an answering service. Launched in 1990, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Broadview, IL
Services provided
50% Call Center Services20% Advertising15% Direct Marketing +115% FulfillmentFocus Areas
70% Answering services30% Inbound appointment schedulingAll USA Partners, LLC, a phone answering service, is in Broadview, Illinois. The team focuses on Call Center Services and Advertising.
Read more -
$1,000+< $25 / hr10 - 49Mount Prospect, IL
Services provided
48% Call Center Services26% Customer Service Outsourcing16% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingRoyal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
70% Call Center Services30% Social Media MarketingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistMillenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
50% Call Center Services25% Unified Communications Consulting & SI15% Cybersecurity +110% IT Managed ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistEclipse Telecom is a small answering service in Chicago, Illinois. Their services include Call Center Services and unified communications consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistScale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999.
Read more -
UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
40% Call Center Services30% Custom Software Development20% Business Consulting +110% Customer Service OutsourcingFocus Areas
100% Answering servicesBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
Read more -
$5,000+$25 - $49 / hr50 - 249Itasca, IL
Services provided
10% Call Center Services15% IT Managed Services15% IT Staff Augmentation +610% Accounting10% Back Office Outsourcing10% Custom Software Development10% Enterprise App Modernization10% Graphic Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistIntegrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.
Read more -
UndisclosedUndisclosed10 - 49Lake Forest, IL
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 1 projectsChicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.
Industry Experience
Chicago Business VoIP has demonstrated strong expertise in the media industry, specifically with digital media agencies. Clients highlight their exceptional customer service, effective problem-solving capabilities, and commitment to delivering value at competitive prices. The positive sentiment surrounding their work indicates a strong fit for businesses seeking reliable VoIP solutions, particularly in media-centric environments where communication is crucial.
Read All ReviewsSelect Industry to see insights
MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Chicago Business VoIP's pricing, noting it as fair and fitting their budgets. One client highlighted the company's ability to deliver good value for the cost, emphasizing their effective customer service and alignment with company values. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness, with no reported issues regarding pricing or value for money.Was this helpful?
-
UndisclosedUndisclosed10 - 49Northbrook, IL
Services provided
50% Call Center Services30% Sales Outsourcing10% Direct Marketing +110% Marketing StrategyFocus Areas
100% Answering servicesIn Northbrook, Illinois, Tele Business USA is a small answering service. Their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesGerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed50 - 249Schaumburg, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Custom Software Development +220% Customer Service Outsourcing20% Market ResearchFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAllianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
Read more -
UndisclosedUndisclosed250 - 999Northbrook, IL
Services provided
25% Call Center Services50% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Answering servicesAppletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Palatine, IL
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesCall center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Deer Park, IL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesQCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Schaumburg, IL
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesData Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
Read moreSee All Locations (2)Schaumburg, IL
1635 W Wise Rd,Suite 10R,
Schaumburg, IL 601932 - 5
1.224.778.7482
Was this helpful?
-
$1,000+Undisclosed10 - 49Geneva, IL
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
11% Answering services56% Inbound appointment scheduling33% Virtual receptionistJyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesSpecial Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Hoffman Estates, IL
Services provided
10% Call Center Services30% Recruiting30% Staffing +220% Accounting10% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingBridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting.
Read more -
UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistCall center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois.
Read more -
UndisclosedUndisclosed10 - 49Grayslake, IL
Services provided
20% Call Center Services20% Branding20% CRM Consulting and SI +220% Direct Marketing20% Intellectual Property LawFocus Areas
100% Answering servicesUnique Uptown Media is a branding agency. Their small team is headquartered in Grayslake, Illinois. Their team provides Branding and Direct Marketing.
Read more -
UndisclosedUndisclosed2 - 9Itasca, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
67% Answering services33% Virtual receptionistLiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMedPro Answering Service is a call center. Their small team of employees is headquartered in Joliet, Illinois. Their team offers Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Niles, IL
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingMidsize call center service Around The Clock Answering Service, is located in Niles, Illinois. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
80% Call Center Services20% Sales OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingSmall call center Excel Answering Services, is located in Chicago, Illinois. Their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Oak Park, IL
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistNuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Oak Brook, IL
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesMV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Glendale Heights, IL
Services provided
12% Call Center Services58% Customer Service Outsourcing10% Direct Marketing +210% E-Commerce Development10% Graphic DesignFocus Areas
100% Answering servicesFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Glendale Heights, IL
80 Internationale Blvd. Suite A
Glendale Heights, IL 60139Was this helpful?
-
UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
25% Call Center Services25% Corporate Travel Management25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSmall call center service AYS Dispatch, is in Chicago, Illinois. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Highland Park, IL
667 Central Street
Highland Park, IL 60035+1.866.493.8818
Was this helpful?
-
UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Call Center Services10% Advertising10% Back Office Outsourcing +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Chicago Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+< $25 / hr10 - 49Park Ridge, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
56% Call Center Services57% Answering services44% Other -
$1,000+< $25 / hr10 - 49Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
$1,000+< $25 / hr10 - 49Evanston, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed2 - 9Chicago, IL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+< $25 / hr2 - 9Alsip, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
49% Call Center Services73% Answering services51% Other -
UndisclosedUndisclosed2 - 9Broadview, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services70% Answering services50% Other -
$1,000+< $25 / hr10 - 49Mount Prospect, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services50% Answering services52% Other -
UndisclosedUndisclosed50 - 249Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Answering services30% Other -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services40% Answering services50% Other -
UndisclosedUndisclosed50 - 249Itasca, IL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$5,000+$25 - $49 / hr50 - 249Itasca, IL
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
UndisclosedUndisclosed10 - 49Lake Forest, IL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services50% Answering services
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.