Top Email Support Services
1,559 Companies
List of the Top Email Support Outsourcing Companies
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
30% Customer Service Outsourcing40% Sales Outsourcing20% Call Center Services +110% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read moreWas this helpful?
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
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Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
35% Email Support Services50% Chat Support Services15% Phone Support ServicesSee all 3 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
3 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Contio.tech has received highly positive feedback for their Email Support Services, with an impressive 95% of reviewers highlighting their expertise in bilingual and multilingual customer support. Clients praised their quick response times and commitment to quality, resulting in a 20% increase in customer satisfaction and a 25% rise in service availability. The company's proactive communication and adaptability were also frequently noted. Areas for improvement include streamlining communication further, but overall sentiment reflects strong satisfaction with Contio.tech's service delivery.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Bilingual Customer Support Services for Research Company
5.0 — Contio.tech provides bilingual customer support services for a research company. Their resources handle queries in Spanish and English, manage all incoming emails and phone calls, and implement QC Read moreWas this helpful?
Industry Experience
Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.
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Research Telecommunications LegalWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Email Support Services40% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Boomsourcing has been overwhelmingly positive. A CEO from a marketing agency reported a 100% boost in leads and an 85% increase in business growth, highlighting the team's engagement and effective communication. Clients appreciated the company's alignment with values, timely project management, and strong results in lead generation and qualification. Suggestions for improvement included enhancing marketing practices, indicating a desire for continuous growth.Was this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Mombasa, Kenya
Services provided
10% Customer Service Outsourcing10% Branding10% Business Consulting +810% Corporate Training & Coaching10% Graphic Design10% IT Managed Services10% IT Strategy Consulting10% Search Engine Optimization10% Web Development5% E-Commerce Development5% Other IT Consulting and SIFocus Areas
30% Email Support Services30% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 12 projectsPettinsky is a versatile digital services company, specializing in web development, SEO optimization, and digital marketing strategies. The overall feedback from their reviews is overwhelmingly positive, with 100% of clients highlighting their attention to detail, timely delivery, and effective communication. Additionally, 83% of reviewers praised their customer service, and several clients valued their alignment with company goals and values.
Reviews mention Flexible
Clients have consistently praised Pettinsky for their flexibility, notably in payment arrangements, which was a key factor in selecting them. One client highlighted their willingness to listen to specific needs, contributing to a professional working relationship. Overall, the sentiment regarding Pettinsky's flexibility is highly positive, as it enhances collaboration and satisfaction throughout the project.-
SEO for News Media Platform
5.0 Oct 5, 2022Pettinsky's team was professional and flexible - listening to the client's needs.
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Industry Experience
Pettinsky has received positive feedback across various industries, including Real Estate, Food & Beverage, Advertising & Marketing, Nonprofit, Media, Arts & Entertainment, Hospitality & Leisure, and Other Industries. Clients commend their expertise in web development, SEO optimization, and branding, highlighting strengths in communication, attention to detail, and timely project delivery. Overall sentiment indicates that Pettinsky is well-suited for projects requiring strong digital presence and customer engagement strategies.
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Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchPettinsky is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
10% Customer Service Outsourcing30% IT Staff Augmentation10% Back Office Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% IT Managed Services10% IT Strategy ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
Reviews mention Professional
Clients have consistently praised Ukrany for their high level of professionalism and responsiveness. One client noted their 'excellent level of service' and highlighted the company's 'good response time' and 'subject knowledge.' The alignment of company values further solidifies the positive sentiment, with feedback indicating complete satisfaction and no identified areas for improvement.-
Accounting Services for Professional Employment Organization
5.0 Mar 1, 2023Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
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Industry Experience
Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Banbury, England
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Email Marketing +315% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing15% Social Media MarketingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 5 projectsOneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.
Industry Experience
Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.
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Human Resources Advertising & marketing Financial services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 6 projectsGlobal Hola offers Customer Support Outsourcing and virtual assistant services, including email support, social media engagement, and content creation. Reviews highlight their efficient project management, timely delivery, and strong communication. Clients appreciate their productivity tracking and value for cost, though some suggest improvements in VA onboarding.
Reviews mention Great project management
Clients have praised Global Hola for their exceptional project management, highlighting their ability to deliver qualified candidates promptly. One client noted their 'top-notch' customer service and communication, stating that Global Hola was 'very patient' in ensuring the right fit was found. Additionally, the firm's transparency and control over the hiring process were commended, with no restrictions imposed on the client. Overall, the sentiment reflects a strong satisfaction with Global Hola's management capabilities.-
Recruiting Services for Water Treatment Co
5.0 Nov 18, 2024Global Hola provided several good candidates and was very patient until we were certain we found the right fit for our needs. They worked expeditiously to meet our timeline as well. Their customer service and communication is top notch.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Global Hola has been overwhelmingly positive, highlighting their efficiency and responsiveness. A client noted a significant reduction in time spent on operations, from several hours weekly to just one hour bi-weekly, thanks to an excellent virtual assistant. The client praised Global Hola for their quick responses and openness to feedback, emphasizing their commitment to finding a suitable match for client needs. No areas for improvement were identified, reinforcing overall satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Global Hola's strong value for money, with multiple reviews praising their pricing as fitting within budgetary constraints. For instance, the Co-CEO of Bethesda Scholars noted that the pricing aligned with their budget while also appreciating the efficiency and quality of service. Similarly, the President of Fact Water Co emphasized the good value for cost, indicating a positive overall sentiment regarding the company's pricing and value proposition.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)10% Accounting +310% Back Office Outsourcing10% Call Center Services10% Logistics & Supply Chain ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsMaxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.
Reviews mention Timely
Clients have expressed positive sentiments regarding the timeliness of Maxtech Data House Private Limited's services. One review highlights that the company completed the work on time, demonstrating effective workflow and coordination. The client noted, 'Final outcome was that company complete our work at time,' indicating a reliable commitment to deadlines. Overall, the feedback reflects a strong appreciation for their punctuality and efficiency in delivering services.-
Accounting & Data Entry for Organization
5.0 May 16, 2020Final outcome was that company complete our work at time. Workflow was fast and easily understandable. Accurate and fast work provided by the company.
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Industry Experience
Maxtech Data House Private Limited has received positive feedback in the Business Services and Advertising & Marketing sectors. Clients praise their effective accounting data entry services, highlighting strong team coordination and timely project completion. In the marketing domain, their inbound and outbound call center services have generated substantial business for clients, with a focus on customer satisfaction. Overall, their expertise in delivering accurate, timely work and maintaining excellent communication positions them well for projects in these industries.
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Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.Was this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 1 projectsConeit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.
1 of 1 Email Support Services reviews is 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Coneit Outsourcing has received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Clients highlighted their strong project management, efficient response times, and proactive customer service approach. Key strengths include their ability to enhance customer satisfaction and retention, as evidenced by improved CSAT and NPS scores. Notable feedback praised their adaptability and alignment with brand values, contributing to personalized support that fosters trust. Areas for minor improvement were noted, but overall, their performance is highly regarded.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Baby Products Retailer
5.0 — Coneit Outsourcing provides customer support services for a pregnancy and baby products retailer. The team uses email, live chat, and phone to address inquiries and troubleshoot issues. Read moreWas this helpful?
Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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Average Project Cost Breakdown
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Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
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UndisclosedUndisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Email Support Services30% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.Was this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
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Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
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$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +1310% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding Attekmi's accommodating nature. One client noted that Attekmi 'always listens' and 'tailors their solutions' to specific requirements, highlighting their responsiveness to needs. Furthermore, the project management was described as 'organized properly' with 'absolutely no complaints' regarding delays. The ability to develop additional functionalities upon request showcases their commitment to client satisfaction and adaptability.-
RTB Platform Development for AdTech Company
5.0 May 29, 2025Their approach to their customers. They always listen to you, provide recommendations, and tailor their solutions and services to your requirements. Whatever me and my team needed, they were there for us.
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Industry Experience
Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
10% Email Support Services60% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 4 projectsInfinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.
Reviews mention Timely
Clients have expressed high satisfaction with Infinit-O's timely service delivery, highlighting their capacity to provide quick and efficient customer support. One client noted that they save at least 120 hours monthly due to the responsive service, stating, 'They give us quick and efficient support to our customers and we have no complaints.' Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating the swift resolution of customer inquiries.-
Online Customer Chat Support for Business Services Company
3.5 Nov 2, 2017They give us fast and efficient service.
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Industry Experience
Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
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Healthcare Other Industry Arts, entertainment & music Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Warszawa, Poland
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +15% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsAmevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.
Reviews mention Timely
Clients consistently praised Amevalue for their timely delivery and responsiveness. One client highlighted their project management as 'steady and transparent,' noting that milestones were met on schedule and adjustments were made swiftly when priorities shifted. Another client echoed this sentiment, stating that Amevalue provided clear, on-time communication and action-oriented replies. Overall, the sentiment surrounding timeliness is highly positive, with clients appreciating the reliable support and proactive approach of Amevalue.-
Customer Service Support & AI Agent Dev for Nutrition Brand
5.0 Oct 31, 2025We’re still working together, and their project management is steady and transparent – milestones and weekly check-ins keep us on track, they deliver on time, and when our priorities shift, they respond quickly and adjust without fuss.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read moreWas this helpful?
Industry Experience
Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
80% Customer Service Outsourcing20% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsCustomer Success Point is a Customer Service BPO specializing in customer support outsourcing, managing frontline interactions with efficiency. Reviews emphasize their reliability, scalability, and proactive approach, with 75% noting their strong focus on customer satisfaction. The company excels in transparency and flexibility, adapting to client needs while ensuring timely responses and high CSAT rates.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Customer Success Point has received positive feedback for their Email Support Services, with 90% of reviewers highlighting their responsiveness and flexibility. Clients noted a 75%+ CSAT score and efficient management of over 450K requests, indicating strong service quality. The company's proactive approach and alignment with client values were frequently praised. However, a need for earlier implementation of a 24/7 support model was mentioned as an area for improvement. Overall, they are viewed as reliable partners focused on optimizing customer satisfaction.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Mobile Gaming Company
5.0 — Customer Success Point provides customer support outsourcing for a mobile gaming company. The team is responsible for managing frontline player interactions across multiple channels for the client. Read moreWas this helpful?
Industry Experience
Customer Success Point has demonstrated notable expertise in the gaming industry, providing high-quality customer support services for mobile gaming companies. Feedback highlights their commitment to KPIs, effective communication, and strong ownership in partnership roles. Clients experienced improvements in response times, player satisfaction rates, and overall customer care. Their adaptability and proactive approach further establish them as a reliable partner in the gaming sector, making them an excellent fit for businesses seeking enhanced player support solutions.
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$1,000+$25 - $49 / hr2 - 9
Services provided
30% Customer Service Outsourcing20% Web Development15% Corporate Photography +315% Web Design10% Search Engine Optimization10% UX/UI DesignFocus Areas
45% Email Support Services35% Phone Support Services20% Chat Support ServicesSee all 1 projectsJarvis Helps LLC is a multifaceted marketing and customer relations agency known for its proficiency in SEO, website building, and client management services. With 100% positive feedback, clients highlight their punctual delivery and exceptional attentiveness, leading to enhanced online presence and increased business opportunities.
Industry Experience
Jarvis Helps LLC has received positive feedback primarily from the construction industry, where it has enhanced marketing efforts, SEO, and customer relations for clients. Their strengths lie in effective project management, timely delivery, and a strong focus on client needs, resulting in increased customer engagement and online presence. The overall sentiment is highly favorable, suggesting that they are well-suited for businesses in the construction and home services sectors.
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ConstructionWas this helpful?
Average Project Cost Breakdown
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Clients have consistently reported that Jarvis Helps LLC offers good value for money, with one client highlighting that their pricing fit within budget while delivering high-quality services. The company is praised for its effective project management and timely delivery, contributing to significant business growth for clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing45% Call Center Services20% Back Office Outsourcing +410% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingFocus Areas
15% Email Support Services40% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
Reviews mention Hard working
Clients have consistently praised Call Point Business Solutions Ltd. for their hard-working approach and dedication to achieving project goals. One CEO highlighted the proactive nature of their staff, stating they 'never stop searching for ways to accomplish things more effectively.' Additionally, the company demonstrated a strong work ethic by providing well-documented procedures and KPI dashboards, significantly enhancing operational efficiency. Overall, the sentiment regarding their hard work is overwhelmingly positive.-
Call Center Services for Legal Operations Platform
5.0 Feb 13, 2024Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My staff members appear to have a mindset that encourages them to work hard and achieve success. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.
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Industry Experience
Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% Document Digitization & Management20% Recruiting10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services35% Order Processing & Taking30% Chat Support Services +110% Phone Support ServicesSee all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Efficient
Clients have consistently highlighted InfoSource Bulgaria Ltd's efficiency in project execution. One reviewer noted that the company completed their project with 'required precision and data accuracy.' Additionally, the cost-effectiveness and attention to detail were praised as remarkable. Regular communication, including weekly touchpoint calls, further enhanced the workflow, contributing to a positive overall sentiment regarding their efficiency.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022The project was completed with the required precision and data accuracy, demonstrating their efficiency. We maintained a structured workflow with weekly touchpoint calls and necessary communication over Skype, which contributed to the project's smooth progression.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
30% Email Support Services40% Chat Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 5 projectsRFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.
Reviews mention Helpful
Clients have expressed a positive sentiment towards RFS Business Solutions Pvt Ltd, highlighting their responsiveness and customer-focused approach. One client noted that RFS has significantly supported their talent acquisition needs in Manila and has adapted to their expanding requirements. Regular communication and meetings have been effective, demonstrating RFS's commitment to service excellence. Overall, clients appreciate the alignment of company values and the organization's capability to scale support effectively.-
Back Office Outsourcing for Space Company
5.0 Nov 26, 2024RFS is a customer-focused organization, and we feel well supported by all their team members. RFS is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. Finding talent in all locations can be challenging, and RFS has helped us find the resources we needed. We've expanded the original scope with the support of RFS and the talent available in Manila.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back Office Outsourcing for Delivery App
5.0 — RFS Business Solutions Pvt Ltd provides customer service and back-office outsourcing for a delivery app. The team handles onboarding walkthroughs, calls, emails, and chats from users, couriers, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +215% IT Managed Services10% Digital StrategyFocus Areas
25% Email Support Services40% Phone Support Services20% Order Processing & Taking +115% Chat Support ServicesSee all 3 projectsALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.
Reviews mention Experienced
Client feedback indicates a highly positive sentiment regarding ALPHA BPO Corp's experience and service delivery. One IT Director noted their 'deep industry experience' and the impressive implementation of services, which led to an 80% increase in productivity and a 50% reduction in costs. The workflow effectiveness was rated as 'A+', further emphasizing the professional competence and operational efficiency demonstrated by ALPHA BPO Corp.-
Customer Support for Internet Service Provider
5.0 Jan 18, 2022We're impressed with their deep industry experience and how expertly they delivered their services. The experience and how well the service was implemented.
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Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Accounting +615% Call Center Services10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
Industry Experience
Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.Was this helpful?
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +210% Pay Per Click10% Search Engine OptimizationFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Understands their clients' needs
Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
20% Email Support Services35% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.-
Supply Chain Optimization for Consumer Goods Company
5.0 Nov 13, 2020Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49T'bilisi, Georgia
Services provided
10% Customer Service Outsourcing35% Employer of Record (EOR) Services15% Recruiting +510% Executive Search10% IT Staff Augmentation10% Recruitment Process Outsourcing5% HR Consulting5% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsGrowMore Recruitment is a specialized IT recruitment agency known for quickly sourcing highly qualified candidates in fields such as voice and automated speech recognition. The company has received positive feedback, with clients highlighting their professional approach, quick placements, and high-quality candidates. One review noted a slight initial challenge with time zone communication, which the company promptly addressed.
Industry Experience
GrowMore Recruitment has demonstrated strong expertise in the Legal industry, particularly in sourcing specialized talent such as Speech Scientists for IT solutions. Clients commend their efficient recruitment process, quality candidate selection, and professional communication. Overall sentiment reflects a highly positive experience, highlighting the provider's ability to quickly meet specialized hiring needs, significantly boosting project timelines and team quality.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised GrowMore Recruitment for providing exceptional value for money, with one reviewer noting that their pricing was significantly below competitors while maintaining high-quality candidate placements. The swift recruitment process and the ability to deliver results faster than anticipated were highlighted as key benefits, enhancing overall project timelines. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, despite minor communication challenges related to time zones.Was this helpful?
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
20% Email Support Services30% Chat Support Services30% Phone Support Services +120% Order Processing & TakingSee all 2 projectsCallTree BPO is a customer support and back-office service provider noted for its efficient project management and ability to assemble teams swiftly. With a 100% positive feedback rate, clients highlight their attentiveness and capacity to handle businesses of varying sizes. Their well-treated employees contribute to consistently high spirits and service quality.
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Email Support Services50% Phone Support Services25% Chat Support ServicesSee all 2 projectsCall Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.
Reviews mention Timely
Clients consistently highlight Call Bro LLC's commitment to timely project delivery and responsiveness. For instance, one client noted that project management was handled extremely well, with all tasks completed promptly. Another client emphasized that Call Bro LLC consistently delivered items on time, which significantly contributed to the project's success. Overall, the sentiment regarding timeliness is overwhelmingly positive, reflecting the company's dedication to meeting deadlines and addressing client needs effectively.-
Call Center Support for Appliance Repair Company
5.0 Jul 19, 2023Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments.
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Customer Service Outsourcing for Real Estate Company
5.0 May 26, 2023Project management was handled extremely well and always in a timely manner. Very impressed with their responsiveness.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read moreWas this helpful?
Industry Experience
Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.Was this helpful?
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Accommodating
Profinity has received positive feedback regarding their accommodating nature, with clients highlighting their responsiveness and flexibility in adapting to specific needs. One client noted Profinity's ability to quickly adjust their approach and provide timely solutions, which was crucial for project momentum. Another client praised their exceptional responsiveness and proactive problem-solving, stating that Profinity often anticipated needs before they were expressed, demonstrating a strong commitment to client satisfaction.-
Customer Service Outsourcing for Software Company
5.0 Jul 30, 2024The project management from Profinity was highly effective. They consistently delivered items on time and were very responsive to our needs. Whenever we had specific requests or required adjustments, they quickly adapted their approach and provided timely solutions. This adaptability was crucial in maintaining the momentum of our projects and ensuring continuous improvement in our operations.
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Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024Profinity consistently delivered all items on time, meeting or exceeding deadlines and ensuring our support operations remained efficient and reliable. Their team was highly responsive, addressing our concerns promptly and adapting to our feedback to align their services perfectly with our requirements. Profinity demonstrated flexibility, adjusting their approach based on our evolving needs and scaling their team as necessary to handle increased ticket volumes.
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2 of 2 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Profinity has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers noting enhanced customer satisfaction and operational efficiency. Key strengths include a 30-40% reduction in response times and a 25-30% increase in customer satisfaction rates. Clients particularly commend Profinity's adaptability and proactive problem-solving, emphasizing their professionalism and effective communication. No negative feedback or areas for improvement were mentioned, highlighting their reliability and the value added to client operations.
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Industry Experience
Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.Was this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
35% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Email Support Services30% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 1 projectsCallsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +315% HR Outsourcing15% Recruiting15% Sales OutsourcingFocus Areas
25% Email Support Services35% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 4 projectsDisa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read moreWas this helpful?
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
40% Customer Service Outsourcing20% Call Center Services15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
17% Email Support Services36% Order Processing & Taking36% Phone Support Services +111% Chat Support ServicesSee all 1 projectsGrupo Noa International is a customer support service provider specializing in remote frontend user support and call center services. Reviewers appreciate their cost-efficiency, professionalism, and transparency, with consistent praise for their personalized client engagement and effective project management. While occasional challenges arise at the individual level, 100% of reviews highlight the CEO's dedication and open communication as key strengths.
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
10% Customer Service Outsourcing85% Back Office Outsourcing5% Other IT Consulting and SIFocus Areas
100% Email Support ServicesSee all 1 projectsROORA ML PRIVATE LIMITED is a Customer Service BPO specializing in outsourced customer support, documentation management, and logistics. With a 99.1% data accuracy rate and 95% customer query resolution within 24 hours, the company is noted for its reliability and cost-efficient solutions. All reviewers express satisfaction, highlighting their efficiency and competitive pricing.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
ROORA ML PRIVATE LIMITED demonstrates exceptional expertise in Email Support Services, with clients reporting a 95% query resolution rate and an 85% first-response rate within 30 minutes. The company has achieved a 99.1% accuracy in data entry and a 35% reduction in documentation processing time. Clients highlight their reliability, efficiency, and competitive pricing. Overall, feedback is overwhelmingly positive, with no notable areas for improvement identified.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & IT Consulting for Logistics Company
5.0 — ROORA ML PRIVATE LIMITED provided data entry and documentation management, customer support, and freight tracking support for a logistics company. They also process their invoice and provide billing Read moreWas this helpful?
Industry Experience
ROORA ML PRIVATE LIMITED has demonstrated significant expertise in the Logistics & Supply Chain industry, delivering exceptional results such as a 35% reduction in manual data processing time and a 99.1% accuracy rate in documentation. Clients report high satisfaction with their timely project management and support services, which include customer communication and performance analytics. Overall, the feedback indicates strong reliability and value, making them a suitable choice for logistics-focused projects.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend ROORA ML PRIVATE LIMITED for their competitive pricing, highlighting significant cost savings of 30-40% compared to in-house operations. The company is recognized for delivering high-quality services that align with budgetary constraints, offering excellent value for money. One client noted their impressive reliability and efficiency, consistently meeting deadlines while maintaining a strong commitment to quality, further solidifying their reputation as a cost-effective outsourcing partner.Was this helpful?
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
15% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +415% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Call Center Services10% Web DevelopmentFocus Areas
28% Email Support Services41% Chat Support Services21% Phone Support Services +110% Order Processing & TakingSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
Reviews mention Team players
Clients consistently describe Sonnecto as dedicated team players, emphasizing their seamless integration as an extension of their own teams. One client noted, "They work as a dedicated partner rather than just providing staff," highlighting their collaborative approach. Additionally, the adaptability and problem-solving skills of Sonnecto's team were praised, with feedback stating they "embraced what we were trying to do and worked through every single problem that came up." Overall, the sentiment reflects strong satisfaction with Sonnecto's teamwork and support.-
Holistic Staff Augmentation for IT School
5.0 May 21, 2020They work as a dedicated partner rather than just providing staff, contributing to strategic projects. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. As much as we’re one team they have their hands in the mix as to directing the leads overseas. Everyone is well-aligned with high-level priorities.
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Industry Experience
Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% AI Agents20% Branding +220% CRM Consulting and SI20% Generative AIFocus Areas
50% Email Support Services30% Phone Support Services20% Chat Support ServicesSee all 1 projectsExperoc is a Customer Support Outsourcing company specializing in managing online customer support, including email and social media interactions. Their services have led to a 63% increase in revenue for clients, though some users suggest enhancements in analytics and feature offerings. Overall, 100% of the feedback highlights positive impacts on productivity and efficiency.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Experoc has demonstrated strong capabilities in Email Support Services, evidenced by a 60% increase in client productivity and nearly tripling monthly revenues. Clients appreciate their comprehensive management of online support, allowing businesses to focus on core activities. Positive feedback highlights their effective project management and partnerships with top CX software providers. However, some reviewers suggest improvements in analytics and demo offerings. Overall, the sentiment appears highly favorable with a significant majority of positive feedback.
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Industry Experience
Experoc has demonstrated significant expertise in the IT Services industry, notably enhancing customer support for startups. Clients report a remarkable 60% increase in productivity and substantial revenue growth, attributed to Experoc's comprehensive management of online support channels. Their strengths include efficient project management and partnerships with leading customer experience software providers. However, there is room for improvement in analytics and user demonstrations. Overall, they are well-suited for IT companies seeking to optimize customer engagement.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Experoc's services as cost-effective, particularly for startups. One client highlighted spending approximately $299 per month, which significantly contributed to a 63% revenue increase. They noted that Experoc's comprehensive management relieved them from additional costs and stress associated with customer support tools. Overall, the sentiment reflects a strong value for money, although some clients suggested enhancements in analytics and features for basic plans.Was this helpful?
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$1,000+< $25 / hr10 - 49Denver, CO
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Email Support Services35% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVonBridge Solutions is a Customer Service BPO that specializes in providing Contact Center Agents and Virtual Assistants. Reviewers commend their reliability, quick adaptation to business needs, and effective communication. Approximately 100% of feedback highlights their professionalism and the positive impact on operational efficiency, particularly in areas such as appointment scheduling and customer inquiry management.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with VonBridge Solutions, praising their timely and professional responses, effective management of administrative tasks, and reliable operational support. One client highlighted improved appointment scheduling and reduced workload, noting the team's flexibility and responsiveness. Overall, feedback indicates a strong alignment with client needs and values, fostering a trustful partnership, with minor adjustments addressed promptly.Was this helpful?
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
VonBridge Solutions has received overwhelmingly positive feedback for their Email Support Services, with 90% of clients reporting satisfaction with their responsiveness and reliability. Clients consistently highlight their expertise in managing customer inquiries, appointment scheduling, and administrative tasks, leading to improved operational efficiency. Notable strengths include their quick adaptability to client needs and effective communication. Overall, their impact is marked by faster response times and reduced workloads, showcasing a strong alignment with client objectives.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with VonBridge Solutions, highlighting that their pricing fits within budget and offers good value for money. One client noted, "Pricing fit our budget" and acknowledged the company's alignment with their values, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients appreciating the affordability alongside the quality of service provided, which has led to improved operational efficiency.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
13% Email Support Services43% Chat Support Services22% Order Processing & Taking +122% Phone Support ServicesSee all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Unique expertise
Clients have praised Magellan Solutions Outsourcing Inc for their unique expertise in lead generation and customer support. One client noted their efficiency in handling inbound calls and strong work ethic, while another highlighted the significant rise in sales and leads due to their effective telemarketing services. Overall, the sentiment reflects satisfaction with the company's technical capabilities and responsiveness to client needs, although there are suggestions for improvement in call quality and staffing.-
Telemarketing for IT Firm
4.0 Aug 12, 2017The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process. Additionally, the metrics are trending upwards and the Magellan team responds quickly to changes. Their systems and leadership are strengths. They also are strong with data management.
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Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Customer Service Outsourcing70% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
35% Email Support Services60% Phone Support Services5% Chat Support ServicesSee all 5 projectsXync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.
Reviews mention Personable
Overall sentiment regarding Xync Inc.'s personable approach is highly positive. Clients commend the team for being very responsive and attentive to their needs. One CEO highlighted the company's 'great culture fit' and described them as 'very personal' and 'high availability.' Another client noted their 'constant contact' and emphasized that the team seemed genuinely invested in their project. These instances reflect a strong emphasis on client relationships and effective communication.-
Marketing & Lead Generation for Software Company
4.0 Jun 21, 2023Very personal, high availability, and listens to your needs.
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Call Center Services, Lead Gen & SMM for Education Company
5.0 Jun 20, 2023Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with.
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Industry Experience
Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.Was this helpful?
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$5,000+< $25 / hr10 - 49Mumbai, India
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Other Digital Marketing +320% Social Media Marketing20% Web Design10% Commercial Brokerage ServicesFocus Areas
71% Email Support Services29% Chat Support ServicesSee all 2 projectsProvirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.
Reviews mention High-quality work
Clients commend Provirtualassistants for delivering high-quality work, highlighting their effectiveness and dedication. One client noted the team was 'very effective, hard-working, and kind,' while another emphasized their reasonable costs and impressive results, such as securing approximately ten client calls. Overall, the sentiment reflects strong satisfaction with the quality of service provided.-
CRM Services for Biotech Company
5.0 Jun 29, 2021They were very effective, hard-working, and kind. Cost-effective.
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Industry Experience
Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
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Chemicals & Biotechnology Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.Was this helpful?
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$5,000+Undisclosed50 - 249Medellín, Colombia
Services provided
10% Customer Service Outsourcing35% UX/UI Design35% Web Design +210% Back Office Outsourcing10% Business ConsultingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsXperience design is a service design company specializing in comprehensive customer experience solutions, including UX and UI design. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their innovative approach and customer-first methodology. Clients appreciate their integration into agile workflows and commitment to product certification and validation.
Industry Experience
Xperience has demonstrated expertise in the financial services industry, particularly in customer experience design, UX, and UI. Their collaborative approach and focus on customer needs have garnered positive feedback, highlighting their ability to innovate and integrate seamlessly with client teams. The overall sentiment from this sector is highly favorable, indicating that potential clients in financial services can expect reliable, effective design solutions tailored to complex business requirements.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Xperience's overall cost and value for money. One reviewer highlighted their comprehensive approach, stating that Xperience's expertise in design, from concept to UI, justifies the investment. Another noted the integration of Xperience into their team, emphasizing the effective collaboration and deliverables provided. Overall, feedback indicates that clients feel the services rendered align well with their financial expectations and project needs, reinforcing a positive sentiment towards the company's pricing structure.Was this helpful?
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$75,000+$25 - $49 / hr50 - 249Couva, Trinidad and Tobago
Services provided
10% Customer Service Outsourcing50% IT Staff Augmentation10% Back Office Outsourcing +310% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projects2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.
Industry Experience
2ndOffice Limited has received positive feedback from clients in the construction industry, particularly in HVAC solutions. Clients commend their expertise in delivering high-quality modular office containers with professional project management, timely delivery, and effective communication. The overall sentiment is highly favorable, highlighting their strong work ethic and alignment with client values. Potential clients in the construction sector may find 2ndOffice Limited a suitable partner for projects requiring customized modular solutions.
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ConstructionWas this helpful?
Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding 2ndOffice Limited's pricing and overall value. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' provided. Additionally, the company's commitment to quality and timely delivery was praised, indicating that clients feel they receive a worthwhile return on their investment. Overall, feedback reflects satisfaction with the balance of cost and quality in their services.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsInvispire Ecom Services Pvt Ltd is a Customer Support Outsourcing company providing solutions such as customer service support and vendor management for online retailers. With 100% of reviews highlighting improved response times and communication, clients commend their quick learning and responsiveness, though they note room for growth in product knowledge and decision-making for complex issues.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Online Retailer
4.5 — Invispire Ecom Services Pvt Ltd provides customer service support for an online retailer. The team works with vendors to manage customer orders and provide customer support. Read moreWas this helpful?
Industry Experience
Invispire Ecom Services Pvt Ltd has demonstrated expertise primarily in the eCommerce industry, providing effective customer service support for online retailers. Feedback highlights their strengths in improving response times and vendor communication, which alleviated pressure from sales teams. Overall sentiment reflects satisfaction with prompt delivery and adaptability, although there are suggestions for enhancing product knowledge and decision-making in complex situations. This provider is well-suited for eCommerce projects seeking reliable customer service solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Invispire Ecom Services Pvt Ltd as providing good value for money, with timely delivery and effective customer service support. One client noted improved response times and communication, attributing these successes to the company's efficient project management. However, there were suggestions for further enhancement in product knowledge and decision-making capabilities, indicating a potential area for increased value in future engagements.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
42% Email Support Services42% Chat Support Services16% Phone Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.
Reviews mention Efficient
Clients have consistently praised Rozlin Financial Group, Inc. for their efficiency in managing collection accounts. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their effective workflow. Another remarked on their impressive collection rate and quick account processing, stating, 'Whatever their systems are, they seem to work.' Overall, the sentiment regarding efficiency is overwhelmingly positive, with no identified areas for improvement.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them. They also get all accounts uploaded and worked very quickly.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% PEO/Employee Leasing +220% Social Media Marketing20% StaffingFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 1 projectsQuantum Outsourcing Group is a digital marketing agency specializing in website development, SEO, and social media management. The company has received overwhelmingly positive feedback, with reviewers praising their organized project management, responsiveness, and commitment to client success. Approximately 90% of feedback highlights their ability to enhance web presence and generate qualified leads effectively.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Quantum Outsourcing Group's services, noting their effective website optimization, SEO improvements, and social media management. A personal injury law firm highlighted significant increases in website traffic and social media engagement, attributing this success to Quantum's organized project management and responsive communication. Clients appreciated the team's genuine commitment to their success, although an initial learning curve regarding brand voice was noted. Overall, the sentiment reflects a strong recommendation for Quantum's capabilities.Was this helpful?
Industry Experience
Quantum Outsourcing Group has demonstrated strong capabilities in the Legal Industry, particularly in personal injury law. Clients commend their expertise in website optimization, SEO, and social media management, highlighting improved online visibility and client engagement. The firm values Quantum's organized project management and responsiveness. Overall sentiment is highly positive, indicating that Quantum is well-suited for legal firms seeking effective digital marketing solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Quantum Outsourcing Group for delivering strong value for their costs, highlighting the effectiveness of their services in web optimization, SEO, and social media management. One client noted, 'Good value for cost,' emphasizing satisfaction with the outcomes, including increased website traffic and improved search rankings. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of service provided, with clients feeling they received substantial returns on their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Email Support Services30% Order Processing & Taking25% Chat Support Services +110% Phone Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
15% Email Support Services50% Chat Support Services20% Phone Support Services +115% Order Processing & TakingSee all 3 projectsDialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.
Reviews mention Accessible
The sentiment regarding accessibility for Dialify LTD is overwhelmingly positive. Clients commend the company's responsiveness, with one stating they were 'always available' and another highlighting the co-founder's personal contact for urgent matters. Both reviews emphasize the promptness in addressing queries, contributing to effective communication. Overall, clients appreciate Dialify's commitment to being accessible and responsive, which significantly enhances their service experience.-
Call Center Services for Tech Recruiting Company
5.0 Sep 13, 2024Yes they were always available for us, the co-founder of Dialify gave us his personal number so in case of any runtime task it could be sorted immediately.
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Back Office Outsourcing & Lead Generation for Travel Company
5.0 Sep 13, 2024Yes they were available for us, they replied to all of our queries instantly and were very responsive in handling all of our assigned tasks.
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2 of 2 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Dialify LTD has garnered predominantly positive feedback for their Email Support Services, with a significant improvement in customer satisfaction rates, increasing from 65% to 90%. Their expertise is highlighted through enhanced first contact resolution and efficiency in managing customer inquiries, contributing to a notable revenue increase for clients. Key strengths include responsiveness and high-quality service delivery, with clients appreciating their innovative approach. Approximately 95% of reviewers express satisfaction, citing their dedication and culture fit as standout attributes.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Tech Recruiting Company
5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read moreWas this helpful?
Industry Experience
Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.
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Human Resources Hospitality & leisureWas this helpful?
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing15% Custom Software Development +610% Low/No Code Development10% Sales Outsourcing5% AI Development5% Cybersecurity5% Graphic Design5% Robotics Process AutomationFocus Areas
10% Email Support Services50% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 2 projectsSystato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.
Reviews mention Customized support
Clients have consistently praised Systato for their customized support, particularly highlighting the team's ability to integrate existing platforms and deliver tailored solutions. One client noted that Systato’s approach significantly improved their lead response process, demonstrating a deep understanding of their business needs. The efficiency and speed of implementation were also commended, with results achieved in a fraction of the time compared to other providers. Overall, the sentiment reflects high satisfaction and appreciation for Systato's personalized service.-
AI Development for Real Estate Management Company
5.0 Sep 15, 2024The Systato team’s ability to work with the platforms that we already use to customize integrations that fit our specific needs was very impressive. They took the time to understand our workflow and pain points, then implemented a robust strategy to tie everything together. We now have a seamless, efficient, and personalized lead response process in place.
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Industry Experience
Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsTravelsBpo is a Customer Support Outsourcing company that excels in delivering 24/7 multilingual customer service solutions, focusing on visas, travel documentation, and border-crossing inquiries. Reviews indicate 100% positive feedback, highlighting their professionalism and ability to improve customer satisfaction and retention through efficient service and insightful reporting. Their proactive problem-solving and adaptability during peak periods are particularly praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read moreWas this helpful?
Industry Experience
TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Language InterpretationFocus Areas
20% Email Support Services40% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 1 projectsY-CON BPS is a business process outsourcing company specializing in customer interaction management, virtual sales optimization, and post-sale support. The company has received overwhelmingly positive feedback, with 95% of reviews highlighting its effective project management, quick adaptability, and significant improvements in customer satisfaction and sales metrics. Key achievements include a 40% reduction in cart abandonment and a rise in customer satisfaction scores from 4.1 to 4.8 out of 5.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback for Y-CON BPS in Email Support Services is highly positive, with a customer satisfaction score (CSAT) of 4.8/5 and a conversion rate improvement from 12% to 28%. Key strengths include efficient communication, a 40% reduction in abandoned carts, and a 60% drop in complaint rates. Clients noted the professionalism and adaptability of Y-CON BPS's team, which comprised well-trained university students. Areas for improvement include expanding support during peak hours and providing more strategic insights.
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Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Email Support Services40% Chat Support Services40% Phone Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Communicative
Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
25% Email Support Services45% Phone Support Services25% Chat Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpt for their effective handling of after-hours support, achieving a 90% reduction in non-emergency calls. The company is noted for its well-trained staff who are responsive and dedicated to client needs. Communication is streamlined through virtual meetings and messaging, contributing to a seamless implementation process. Overall, clients express high satisfaction, with one stating their experience was 'A+,' indicating strong alignment with client expectations and project goals.Was this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Email Support Services35% Phone Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have commended Virtue Ally for their exceptional project management and operational support. One client highlighted the virtual assistant's reliability, attention to detail, and proactive communication, noting significant improvements in operational efficiency and marketing output. The alignment of values and the company's commitment to employee growth were also praised. Overall, feedback reflects a high level of satisfaction, with no noted areas for improvement.Was this helpful?
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing17% Email Support Services65% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.5/40.018.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing20% Email Support Services20% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.6/40.016.2/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
25% Customer Service Outsourcing35% Email Support Services75% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Email Support Services80% Other
Latest Email Support Services Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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