Top Chat Support Services
1,734 Companies
List of the Top Chat Support Companies
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$1,000+< $25 / hr50 - 249San Diego, CAServices provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Chat Support Services55% Phone Support Services15% Email Support Services +115% Order Processing & TakingSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
20% Chat Support Services35% Phone Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsVeza Reception is a customer service outsourcing company specializing in call center solutions. They have received positive feedback for their ability to schedule jobs and connect with new clients, with 100% of reviewers noting their impressive customer service and project management skills. Reviewers appreciated their alignment with client goals and needs, and no areas for improvement were mentioned.
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
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$100,000+$25 - $49 / hr50 - 249
Services provided
100% Customer Service OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesSN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
50% Chat Support Services25% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Berlin, MD
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing25% Recruiting +125% StaffingFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support Services20four7VA, a Back Office Outsourcing company, is located in Berlin, Maryland. Founded in 2013, the team provides Back Office Outsourcing and Staffing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +210% Accounting10% Graphic DesignFocus Areas
20% Chat Support Services70% Email Support Services5% Order Processing & Taking +15% Phone Support ServicesMyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Branding +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingEstablished in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
15% Chat Support Services30% Order Processing & Taking30% Phone Support Services +125% Email Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Chat Support Services40% Email Support Services20% Phone Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 40 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
60% Chat Support Services15% Order Processing & Taking15% Phone Support Services +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
30% Chat Support Services55% Phone Support Services15% Email Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
80% Chat Support Services20% Phone Support ServicesSee all 10 projectsPeak Support is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for maintaining a CSAT score above 4.8, consistently meeting SLA targets, and providing reliable, proactive project management. Over 90% of reviewers commend their seamless integration into client teams and their ability to handle high ticket volumes efficiently.
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 11 projectsHelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback.
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingSee all 36 projectsWOW24-7 is a Customer Support Outsourcing company known for its reliability and consistent service delivery. With 100% positive feedback, the company excels in Customer Care Outsourcing, ensuring timely responses and maintaining high service levels. Clients commend their proactive communication and ability to adapt to changing needs, highlighting their strong project management and commitment to continuous improvement.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
15% Chat Support Services45% Phone Support Services25% Order Processing & Taking +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesSee all 9 projectsIntelligentBee specializes in Customer Support Outsourcing, providing 24/7 customer service BPO solutions with a focus on improving response times and customer satisfaction. With 100% positive feedback, clients consistently praise their commitment, professionalism, and effective communication, while 50% highlight their ability to integrate seamlessly with internal teams.
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 22 projectsPexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Chat Support Services60% Phone Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
19% Chat Support Services50% Phone Support Services19% Email Support Services +112% Order Processing & TakingSee all 98 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
45% Customer Service Outsourcing35% Call Center Services20% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 3 projectsVoice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
52% Chat Support Services33% Phone Support Services15% Email Support ServicesSee all 3 projectsSRG ASIA PACIFIC is a Customer Service BPO specializing in inbound and outbound call center outsourcing. Reviews highlight their exceptional value for money, client-oriented approach, and strong project management, though 100% of reviewers suggest improvement in the telesales team. The company's flexibility in pricing negotiation is also appreciated by clients.
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
30% Chat Support Services50% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
18% Chat Support Services55% Phone Support Services27% Order Processing & TakingSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
35% Chat Support Services25% Email Support Services25% Phone Support Services +115% Order Processing & TakingSee all 10 projectsmorph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 4 projectsSupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Chat Support Services35% Email Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Sales OutsourcingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 16 projectsBlue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Custom Software Development15% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Chat Support ServicesSee all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
45% Chat Support Services41% Phone Support Services14% Order Processing & TakingSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom specializes in Customer Service Outsourcing, offering remote customer care and support solutions. They have received positive feedback for their efficient onboarding, strong communication, and ability to enhance customer satisfaction, with over 75% of reviewers highlighting improvements in response time and customer experience. Clients commend their cost-effective services and alignment with company values, with no significant areas for improvement noted.
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
20% Chat Support Services64% Phone Support Services16% Order Processing & TakingSee all 13 projectsSureCall Contact Centers is a Customer Service BPO providing Customer Support Outsourcing and Call Center Solutions. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility and strong cultural fit. Clients appreciate their effective handling of overflow call volumes and timely service delivery, with no areas for improvement noted.
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% Customer Service Outsourcing40% AI Agents20% AI ConsultingFocus Areas
40% Chat Support Services35% Email Support Services25% Order Processing & TakingSee all 13 projectsAnsvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 7 projectsRuby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% Back Office Outsourcing15% PEO/Employee Leasing +515% Recruiting15% Staffing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
20% Chat Support Services55% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
13% Customer Service Outsourcing52% Call Center Services20% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
40% Chat Support Services60% Phone Support ServicesSee all 2 projectsCanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesFocus Areas
33% Chat Support Services34% Phone Support Services33% Email Support ServicesSee all 23 projectsTriniter BPO is a versatile service provider offering a range of solutions including virtual assistance, customer support, outbound calls, and app development. Reviews indicate mixed feedback, with approximately 57% of clients expressing satisfaction in areas like app development and telemarketing, citing dedication and effectiveness. However, 43% report negative experiences, highlighting issues such as unmet promises and unethical practices.
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
40% Chat Support Services40% Email Support Services10% Order Processing & Taking +110% Phone Support ServicesSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Customer Service BPO, providing tailored solutions such as e-commerce logistics management, multilingual support, and initial client interaction management. Overall, 100% of reviews highlight their professionalism, customization, and timely delivery, although some note documentation delays. Their ability to enhance customer satisfaction and brand loyalty is consistently praised.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing42% Chat Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Chat Support Services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Chat Support Services35% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing35% Chat Support Services40% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing34% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing60% Chat Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Chat Support Services85% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing80% Chat Support Services30% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing15% Chat Support Services45% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Chat Support Services45% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Chat Support Services50% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Chat Support Services70% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing41% Chat Support Services50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing45% Chat Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Chat Support Services55% Other
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