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Top Answering Service for Ad Agencies

Ratings Updated: January 22, 2026
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15 Leaders 15 Contenders

208 Companies

Industry: Advertising & marketing
Inbound Services: Answering services

Top Answering Service for Ad Agencies

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    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Attentive

    Clients have expressed high satisfaction with VoiceNation's attentive service. One client noted their team was "extremely attentive and very helpful," providing valuable advice and promptly addressing initial issues. The ability to customize scripts was also highlighted as a beneficial feature. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client needs.
    • Answering Services for Property Rental Company
      4.0 May 17, 2017

      No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.

      Read Full Review
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    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
  • A-SALES AB Logotype

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Dedicated

    Clients have expressed a strong sentiment of dedication towards A-SALES AB, highlighting their 'hunger and dedication' as particularly impressive. Despite some challenges during onboarding, the overall feedback indicates that the team was responsive and committed to achieving project goals. One client noted that the company values aligned well, reinforcing their dedication to client success. Overall, A-SALES AB is viewed positively for their commitment and proactive engagement.
    • Lead Generation for ERP System Consultancy
      5.0 Mar 13, 2025

      What did you find most impressive or unique about this company? Hunger and dedication.

      Read Full Review
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    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    This provider is fluent in 26 languages:

    • English
    • Arabic
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View all languages
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  • OBI Services Logotype

    OBI Services

    5.0 19 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

    See all 19 projects
    10 of 10 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent reviews for OBI Services reflect a strong overall sentiment of satisfaction among clients. Customers praised their attention to detail, commitment to accuracy, and efficiency in managing large datasets. Specific feedback highlighted a 40% improvement in response times for Operation HOPE and a 28% increase in customer satisfaction for Scrambly. Clients noted OBI's proactive communication and adaptability, although some suggested improvements in onboarding processes and faster training for new tools.
    Read 10 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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    More responsive than most other service providers

    OBI Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

    This provider is fluent in 1 language:

    • English
    View Profile Visit Website

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  • HelpSquad Logotype

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and effective service delivery. Clients from Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, praising the team's responsiveness and attention to detail. Similarly, National University emphasized the seamless integration of HelpSquad's solutions, describing their service as 'turn key' and adaptable to changing needs. Overall, HelpSquad is recognized for its high value and personalized service.
    Read 2 Recent Reviews
    4 of 4 Answering services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    HelpSquad has received overwhelmingly positive feedback for their Answering Services, with all reviews reflecting satisfaction with their professionalism and responsiveness. Key strengths include timely chat and call handling, effective appointment scheduling, and impressive project management. Notably, 100% of reviewers praised the quality of service and support, contributing to measurable outcomes like increased efficiency and reduced customer churn. Clients highlighted HelpSquad's ability to understand specific needs and adapt quickly, emphasizing their value in enhancing business operations.

    Read Most Recent Review

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews
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  • Wing Assistant Logotype

    4.7 36 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    50% Virtual receptionist
    20% Inbound appointment scheduling

    Wing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.

    See all 36 projects
    5 of 8 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 8 times in the past 6 months

    In the past six months, clients have generally expressed satisfaction with Wing Assistant's services, highlighting their responsiveness and proactive approach. Notable feedback includes a CEO praising the rapid onboarding process and consistent timeliness in due diligence tasks, and a marketing manager noting significant improvements in community engagement. However, some clients reported issues with project management and communication, indicating areas for improvement, particularly in ensuring task accuracy and client involvement in staff selection.
    Read 8 Recent Reviews
    2 of 2 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Wing Assistant has received overwhelmingly positive feedback in the Answering services sector, with 100% of reviewers expressing satisfaction with their expertise and service quality. Clients particularly highlight their effectiveness in handling inquiries, providing timely assistance, and enhancing customer outreach. Notably, both reviewers mentioned improvements in client acquisition and operational efficiency attributed to Wing Assistant's dedicated team. Overall, the company is praised for its reliability and alignment with client values, with no noted areas for improvement.

    Read Most Recent Review

    Industry Experience

    Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services

    View projects from:

    United States (28) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    View Profile Visit Website
  • Remote Team Solutions Logotype

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    34% Answering services
    33% Inbound appointment scheduling
    33% Virtual receptionist

    Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

    See all 22 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction. A CTO from Nutiliti highlighted their effective management of utility operations, praising RTS for their alignment with company values and high-quality project management. The client noted the impressive level of trust established over four years of collaboration, with no areas for improvement identified. This indicates a robust partnership conducive to ongoing growth and success.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Pest Control Company

    5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
    Read All Reviews

    View projects from:

    United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Uassist.ME Logotype

    4.6 33 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

    See all 33 projects
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the last six months, Uassist.ME has received positive feedback for their exceptional service and effective communication. Clients noted significant improvements in customer service metrics, such as a 28% reduction in dropped calls and enhanced lead generation capabilities. One client commended their team for acting as a seamless extension of their organization, while another highlighted the proactive and trustworthy nature of their assistants. Overall, the sentiment is highly favorable, with minor suggestions for quicker updates.
    Read 2 Recent Reviews
    4 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Administrative Support for Mortgage Company

    5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more
    Read 5 Reviews

    Industry Experience

    Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

    View projects from:

    United States (28) Canada (2) Brazil (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Abby Connect Logotype

    4.8 83 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    100% Call Center Services

    Focus Areas

    51% Answering services
    49% Virtual receptionist

    Abby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.

    See all 83 projects
    2 of 2 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    Less than $10,000 avg. project cost

    Answering services Experience

    Abby Connect receives overwhelmingly positive feedback for its answering services, with 100% of reviewers highlighting professionalism and effective communication as key strengths. Clients report improved responsiveness and streamlined operations, leading to more efficient use of internal resources. Notably, one reviewer mentioned that their receptionists are 'incredibly nice, well spoken, knowledgeable,' reflecting the service's strong client relations. Overall, reviewers express high satisfaction, with no negative feedback reported.

    Read Most Recent Review
    61 of 79 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Business Services Firm

    5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read more
    Read 79 Reviews

    Industry Experience

    Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (51) $10,000 to $49,000 (15) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.
    Read All Reviews
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  • TECHSPEED INC Logotype

    4.9 17 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +5
    15% Data Annotation Services
    15% Document Digitization & Management
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    TECHSPEED INC is a company specializing in Contact Center Services, providing both inbound and outbound call handling, data entry, and customer support services. The reviews highlight their effective project management, proactive communication, and high accuracy rates, with a notable 100% QA in call support. Reviewers commend their adaptability and responsiveness, with 100% expressing satisfaction and noting their commitment to quality and efficiency.

    See all 17 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Overall feedback for TECHSPEED INC in the Answering services category is highly positive, with 100% of clients reporting satisfaction in project management and communication. Key strengths include high accuracy in data entry and efficient call handling, processing over 1,300 time cards and 50+ calls daily. Clients appreciate their proactive communication and commitment to quality. No negative feedback was noted, highlighting their reliability and responsiveness throughout projects.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
    Read All Reviews

    More responsive than most other service providers

    TECHSPEED INC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (15) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Pacific Standard Time (PST)
    View Profile Visit Website
  • Emapta Logotype

    4.7 3 reviews
    Verified
    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention Transparent

    Clients have consistently highlighted Emapta's transparency as a key strength, with one CEO noting it as the most impressive aspect of their service. The selection process was marked by clear communication and a competitive evaluation, establishing trust from the outset. Overall, the sentiment regarding transparency is overwhelmingly positive, reinforcing Emapta's reputation as a reliable partner in offshoring and team assembly.
    • Office Based Services for Electrical & Electronic Mfr.
      5.0 Oct 9, 2020

      The workflow between our team and theirs was very effective, utilizing tools like Skype before the advent of Microsoft Teams and Zoom. A few calls and emails were all it took to have our resources picked out and ready for hire. What we found most impressive about this company was their transparency.

      Read Full Review
    Read All Reviews

    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.

    Read All Reviews

    Select Industry to see insights

    Other Industry Healthcare Energy & natural resources

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
    Read All Reviews

    View projects from:

    Australia (2) United States (1)

    This provider is fluent in 5 languages:

    • English
    • Japanese
    • German
    • Spanish
    • French

    This provider is available in 7 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    View Profile Visit Website
  • SummitNext Logotype

    4.7 5 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    20% AI Development +3
    20% Sales Outsourcing
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

    See all 5 projects

    Reviews mention Understands their clients' needs

    Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership.
    • Employee Mgmt & Recruitment Services for FinTech Company
      5.0 Sep 24, 2023

      SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. SummitNext actively sought and incorporated feedback from our organization, reinforcing our partnership through a feedback-driven approach. Very organized and proactive to understand our business needs. The ability to adapt and align with our needs was impressive.

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    • Social Media Management for Sales Technology Company
      5.0 Mar 8, 2023

      Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Value Added Reseller

    5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
    Read 1 Review

    Industry Experience

    SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.

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    Select Industry to see insights

    Financial services eCommerce Consulting

    More responsive than most other service providers

    SummitNext is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Business Consulting
    10% Content Moderation Services

    Focus Areas

    100% Answering services

    TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

    See all 12 projects
    6 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Deployment for Consumer Products Company

    5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
    Read 6 Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    More responsive than most other service providers

    TDCX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention High-quality work

    Clients consistently commend Business & Services Solutions for delivering high-quality work that meets regulatory standards and enhances operational efficiency. The CEO of Sterling Industries highlighted their technical team's expertise in compliance, resulting in improved client satisfaction and reduced response times. Similarly, Essentiel Outsourcing noted a 30% reduction in data entry errors and a 12-point increase in customer satisfaction scores. Overall, feedback reflects a strong sentiment of trust and satisfaction regarding the quality of services provided.
    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      These outcomes demonstrate that BSS Solution not only delivered on service quality and reliability but also provided tangible performance improvements that positively impacted both internal operations and end-customer satisfaction.

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    • Call Center Services for Medical Device Manufacturer
      5.0 Jun 21, 2025

      The partnership delivered immediate value during our neurostimulator device launch. Their team expertly handled 142 component-specific inquiries from clinicians while identifying a documentation discrepancy that prevented a potential compliance issue. Client satisfaction scores improved notably for technical query resolution, and their systems helped reduce response time for urgent production status requests by half. Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients.

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    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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  • Task Virtual Logotype

    4.9 54 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Search Engine Optimization +5
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    65% Answering services
    25% Virtual receptionist
    10% Inbound appointment scheduling

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects

    Reviews mention Adaptable

    Clients express a highly positive sentiment regarding Task Virtual's adaptability, citing their readiness to assist with various project needs. One client noted, "I appreciate their willingness to adapt to my workflow," highlighting the collaborative nature of their partnership. Additionally, feedback emphasizes the team's eagerness to learn and contribute, with consistent communication that fosters a sense of teamwork. Overall, clients feel supported and valued, reinforcing Task Virtual's reputation as an adaptable service provider.
    • Web Dev, Market Research & Graphic Design for Cosmetics Company
      5.0 Feb 19, 2025

      I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family!

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    2 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for Task Virtual reflect a highly positive sentiment, highlighting their expertise in SEO and tailored strategies for diverse industries. Clients praised their excellent project management, timely delivery, and responsive communication. Notably, one client from PESTUK reported significant increases in organic traffic and inbound leads, while the Executive Director of a financial services company noted impressive growth in website visibility. Overall, clients expressed satisfaction with results and noted minimal areas for improvement.
    Read 2 Recent Reviews
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Event Staffing Company

    5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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  • Sales Focus Inc. Logotype

    4.3 2 reviews
    Verified
    $10,000+
    Undisclosed
    250 - 999
    North Charleston, SC

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Account-Based Marketing +1
    10% Recruiting

    Focus Areas

    20% Answering services
    80% Inbound appointment scheduling

    Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

    See all 2 projects
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  • LimTC Logotype

    5.0 40 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% HR Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

    See all 40 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of LimTC highlight a strong overall sentiment, emphasizing their effective project management and ability to integrate seamlessly with clients' operations. Notably, one client reported a 40% reduction in administrative workload, while another experienced a 25% increase in customer satisfaction. Clients praised LimTC's proactive approach and dedication to understanding their businesses, although a common suggestion for improvement was expanding language support. Overall, LimTC is recognized for enhancing efficiency and allowing clients to focus on core business growth.
    Read 3 Recent Reviews

    Industry Experience

    LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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    More responsive than most other service providers

    LimTC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Ruby Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    Ruby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.

    See all 7 projects

    Reviews mention High-quality work

    Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
    • Answering & Customer Services for Advertising Firm
      4.5 Aug 12, 2017

      They offer good call quality and customer service.

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    3 of 7 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Service for Law Firm

    5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney.  Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
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    View projects from:

    Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

    See all 3 projects

    Reviews mention Professional

    Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.
    • Call Center Services for Telecom Service Provider
      5.0 Apr 14, 2021

      They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Evoice Logotype

    Evoice

    4.5 27 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    55% Call Center Services
    25% Customer Service Outsourcing
    20% Transcription

    Focus Areas

    40% Answering services
    33% Inbound appointment scheduling
    27% Virtual receptionist

    Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

    See all 27 projects

    Reviews mention Trustworthy

    The overall sentiment regarding Evoice's trustworthiness is highly positive. Clients highlight their dedicated and customer-oriented approach, noting that the service provider is 'trustworthy' and has significantly improved efficiency in handling inbound calls. One client emphasized that Evoice saves them $25,000 monthly and allows them to focus on their core expertise. This consistent feedback suggests a strong reliability and commitment to client needs.
    • Customer Support and Order Processing for Education Company
      5.0 Nov 2, 2017

      They are trustworthy, dedicated, and customer oriented.

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    10 of 27 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Services for Finance Branch

    4.5 — Read more
    Read 27 Reviews

    Industry Experience

    Evoice has demonstrated expertise across various sectors including Gaming, Education, Healthcare, Retail, and Financial Services. Feedback indicates strengths in providing reliable, high-quality customer service and effective call handling solutions. Clients from the Gaming and Education sectors noted their ability to streamline inbound communication, enhancing operational efficiency. Overall, sentiment is positive, particularly in industries prioritizing robust customer interaction, making Evoice a suitable choice for businesses seeking dependable inbound services.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Automotive Real estate Arts, entertainment & music Consumer Products Other Industry Gaming Education Utilities Financial services Healthcare Retail Manufacturing Advertising & marketing Hospitality & leisure

    View projects from:

    Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)
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  • Cleverly Logotype

    4.3 83 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA

    Services provided

    10% Call Center Services
    40% Sales Outsourcing
    40% Social Media Marketing +1
    10% Email Marketing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Cleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.

    See all 83 projects

    Reviews mention Reasonable pricing

    Clients have expressed satisfaction with Cleverly's reasonable pricing, highlighting it as a key factor in their decision to engage the company. One client noted, 'Good value for cost,' and another emphasized being 'impressed with the value for money they provide.' Overall, the sentiment surrounding pricing is positive, with clients appreciating the balance of quality service and affordability.
    • Lead Gen & LinkedIn Marketing for Software Dev Firm
      5.0 Feb 19, 2024

      We're impressed with the value for money they provide and their good, fast communication.

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    5 of 7 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Over the past six months, Cleverly has received mixed feedback from clients. Positive reviews highlighted effective lead generation strategies and responsive project management, resulting in significant leads and new accounts. For instance, one client praised their ability to generate 47 qualified leads and 12 booked calls. Conversely, another client expressed dissatisfaction, citing no leads generated and poor communication. Overall, while Cleverly has demonstrated success in some projects, concerns about inconsistent performance and project management persist.
    Read 7 Recent Reviews

    Industry Experience

    Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.

    Read All Reviews

    Select Industry to see insights

    IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

    View projects from:

    United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)
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  • Veta Virtual Logotype

    4.9 59 reviews
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    20% Answering services
    50% Virtual receptionist
    30% Inbound appointment scheduling

    Veta Virtual is a company specializing in Contact Center Services, with a focus on managing inbound and outbound calls, and providing telephonic support. The reviews are overwhelmingly positive, noting their excellent customer care services and responsiveness. Impressively, 90% of reviewers emphasize their high-quality customer support and adaptability to client needs, with particular praise for their project management, reliability, and the seamless integration of their services.

    See all 59 projects
    3 of 4 reviews are 5 stars
    4 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Veta Virtual highlight exceptional service and responsiveness across various client engagements. Clients noted that calls were answered professionally, and their needs were met with attentiveness. One client emphasized Veta's commitment by continuing service beyond contract termination to ensure a smooth transition. Overall, the sentiment is overwhelmingly positive, with clients praising the company's culture fit, effective call management, and personalized attention, although a few mentioned areas for potential improvement in cost calculation.
    Read 4 Recent Reviews
    8 of 9 Answering services reviews are 5 stars
    3 new reviews for Answering services in past 6 months
    Less than $10,000 avg. project cost

    Answering services Experience

    Veta Virtual has received overwhelmingly positive feedback in the Answering services sector, with 100% of reviewers expressing satisfaction with their responsiveness, professionalism, and adaptability. The majority highlight effective call management and personalized service, noting significant improvements in client communication and business growth. Key themes include excellent project management, with all clients reporting timely responses and no missed calls. No negative feedback was mentioned, underscoring their strong reputation and reliability.

    Read Most Recent Review
    41 of 43 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for Boutique Law Firm

    5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read more
    Read 43 Reviews

    Industry Experience

    Veta Virtual has demonstrated extensive expertise in the legal and financial services industries, consistently receiving positive feedback for their responsive call management and personalized service. Clients from law firms commend their exceptional handling of client communications, appointment scheduling, and lead qualification, highlighting improved operational efficiency and customer satisfaction. In financial services, they similarly excel in managing calls and scheduling, contributing to smoother workflows. Overall, Veta Virtual is well-suited for clients in legal, financial, and various other sectors seeking reliable and adaptable virtual receptionist services.

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    Select Industry to see insights

    Other industries Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal
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  • Verbatim Virtual Receptionists Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Services provided

    68% Call Center Services
    12% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    24% Answering services
    58% Virtual receptionist
    18% Inbound appointment scheduling

    Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

    See all 2 projects

    Reviews mention High-quality work

    Verbatim Virtual Receptionists receives high praise for their high-quality work, particularly the professionalism and skill of their receptionists. Clients highlight the comprehensive training provided to staff, which enhances service delivery. One client noted that during a period of significantly increased call volume, Verbatim maintained high service levels without missing any calls, thereby impressing their own clients. Overall, the feedback reflects strong satisfaction with the quality and reliability of Verbatim's services.
    • Overflow Call Handling for Outsourcer
      5.0 Apr 24, 2020

      The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.

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    1 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Overflow Call Handling for Outsourcer

    5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
    Read 2 Reviews

    Industry Experience

    Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.
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  • Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    5.0 6 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999

    Services provided

    10% Call Center Services
    10% Application Management & Support
    10% Application Testing +7
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Sales Outsourcing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

    See all 6 projects

    Reviews mention Efficient

    Clients have praised Northern Lights Technology Development for their efficiency in project execution and communication. One client highlighted the seamless operation of the hotel management system, noting it significantly improved operational efficiency and decision-making through digitization. The team's proactive communication and thorough understanding of business needs were also commended, ensuring that the project met expectations without any noted areas for improvement.
    • Hotel Management System Development for Hotel Company
      5.0 Apr 22, 2022

      The hotel management system developed by Northern Lights is simple and easy to use. The store manager, front office, financial staff and other personnel cooperate efficiently through the information tool. It significantly improves the efficiency of operation and decision-making through online, mobility and digitization.

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    Industry Experience

    Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.

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    Select Industry to see insights

    Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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    Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
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  • Davinci Virtual Office Solutions Logotype

    4.5 20 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Davinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.

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    Reviews mention Accommodating

    Clients consistently highlight Davinci Virtual Office Solutions' accommodating nature. One reviewer praised their ability to expedite setup processes and promptly respond to requests, stating, 'Davinci was the outlier' for their immediate communication. Additionally, another client noted their receptionists as 'outstanding,' emphasizing their helpfulness and efficiency. Overall, the sentiment reflects a strong appreciation for Davinci's commitment to meeting client needs and providing exceptional service.
    • Virtual Receptionist Services for IoT company
      5.0 Sep 19, 2018

      No, they have been very accommodating, very helpful. They know the business well and provide an exceptional service.

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    7 of 16 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Mental Health Medical Clinic

    5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more
    Read 16 Reviews

    Industry Experience

    Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.

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    Select Industry to see insights

    Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services Government

    View projects from:

    Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    40% Answering services
    50% Inbound appointment scheduling
    10% Virtual receptionist

    HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

    See all 4 projects

    Reviews mention Straightforward pricing

    Clients express a positive sentiment regarding HelloSells' straightforward pricing model. One client noted, "they had the best price for that kind of service," emphasizing the absence of additional setup fees. This transparency in pricing is highlighted as a significant advantage, allowing for tailored solutions without unexpected costs. Overall, the feedback suggests that HelloSells provides clear and competitive pricing, contributing to a seamless client experience.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business.

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    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Financial Services Co

    5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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    View projects from:

    Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Sourcefit is a contact center services provider specializing in customer support services, call center management, and telephonic support. Reviews indicate a strong focus on cost-effective solutions and alignment with client values, with 100% of clients highlighting their favorable pricing. Although some reviews noted areas for improvement in communication, 67% praised their responsiveness and proactive management. Overall, Sourcefit is recognized for delivering reliable BPO services and effective team management.

    See all 12 projects
    2 of 5 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback highlights Sourcefit's effectiveness in project management and responsiveness, with notable achievements such as a 100% staffing fulfillment within 60 days and a 95% retention rate among new hires. Clients commend their proactive communication and ability to adapt to changing requirements. However, areas for improvement include enhancing proactive communication during peak periods and optimizing the recruitment process to mitigate delays. Overall, the sentiment remains positive, emphasizing quality service and strong alignment with client values.
    Read 5 Recent Reviews
    2 of 2 Answering services reviews are 5 stars
    Unknown avg. project cost

    Answering services Experience

    Sourcefit has received predominantly positive feedback for their Answering Services, with 80% of reviewers highlighting their effective call center management and responsive project management. Clients commend their value for cost and comprehensive support, especially in recruitment and operations. However, 20% noted areas for improvement, particularly in enhancing their contribution to productivity. Overall, Sourcefit's expertise and proactive communication are frequently praised, indicating a strong alignment with client needs.

    Read Most Recent Review

    More responsive than most other service providers

    Sourcefit is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 37 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    10% Answering services
    80% Virtual receptionist
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services, including Inbound and Outbound Call Center operations. Reviews highlight a 100% success rate in meeting and exceeding client expectations, with notable themes of enhanced customer engagement and exceptional project management. Approximately 100% of reviewers commend their proactive communication and ability to integrate seamlessly with client teams.

    See all 37 projects

    Reviews mention Passionate about their work

    Clients consistently commend Tasks Expert for their passion for their work, particularly highlighting their enthusiasm and commitment to understanding client needs. For instance, one client noted their 'exceptional' ability to integrate a brand's story with cultural elements, while another emphasized their 'passion for delivering value' through thorough research. Overall, feedback reflects a strong sentiment of appreciation for the team's dedication and responsiveness, significantly enhancing client engagement and satisfaction.
    • Market Research for Creative Design Agency
      5.0 Dec 10, 2024

      Their passion for delivering value was demonstrated through the depth of the research they provided and the willingness to exceed the initial scope when unexpected questions arose.

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    • Sales Outsourcing for Tourism Operator
      5.0 Dec 22, 2024

      Customer feedback highlighted the professionalism and enthusiasm of the sales team. Many customers specifically mentioned how informed and helpful the representatives were, which directly contributed to their decision to book with us. What truly stood out was their passion for understanding and celebrating New Zealand unique cultural heritage. Their ability to integrate our brand story with the spirit of events was exceptional.

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    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have consistently praised Tasks Expert- A Virtual Assistant Company for their professionalism, responsiveness, and ability to integrate seamlessly into existing workflows. Feedback highlights their attention to detail, proactive communication, and effective project management. Clients report significant improvements in efficiency and value, particularly in areas like lead generation and administrative support. Overall, the sentiment is overwhelmingly positive, with no noted areas for improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback consistently highlights Tasks Expert's exceptional value for money, with many noting that their pricing aligns well with budgets while delivering high-quality results. One client remarked on the 'good value for cost' and another emphasized the 'flexible pricing' that adapts to service needs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the significant improvements in efficiency and service quality relative to their investment.
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    View projects from:

    United States (10) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)
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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    45% Answering services
    40% Virtual receptionist
    15% Inbound appointment scheduling

    Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

    See all 4 projects
    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Evateck has received overwhelmingly positive feedback for their Answering services, with clients highlighting their professionalism, personalized approach, and proactive problem-solving skills. Key outcomes include a reduction in response times and improved customer satisfaction. Notably, 100% of reviews indicated that Evateck’s strategies led to significant business improvements, such as doubled qualified leads and enhanced customer retention rates. Clients appreciate the expertise and flexibility of the team, although some noted a desire for additional language support.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Web Development Agency

    5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
    Read 2 Reviews

    Industry Experience

    Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.

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    Select Industry to see insights

    Advertising & marketing Dental IT Services Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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  • Upstream BPO Logotype

    5.0 13 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    65% Call Center Services
    25% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

    See all 13 projects

    Reviews mention Exceeds expectations

    The feedback from Saglo Companies highlights that Upstream BPO exceeded expectations by demonstrating exceptional project management and proactive communication. The client appreciated the team's ability to anticipate needs and maintain project momentum, noting that deliverables were consistently met with high quality. Specifically, the caliber of work and support provided by Upstream BPO's team was particularly impressive, reinforcing a strong alignment with the client's goals and values.
    • Sales Outsourcing for Shopping Center Operator
      5.0 Mar 6, 2024

      The remaining members of the Upstream BPO team have gone above and above to maintain project momentum and increase impact. They were proactive in anticipating our needs and advancing the project, not merely responsive to our demands. The level of assistance provided by our points of contact and the caliber of their work really impressed me. They completely exceeded our expectations, even if we felt our aims were lofty.

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    2 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Upstream BPO highlight exceptional project management and adaptability, with clients noting timely deliverables and proactive communication. A President of Saglo Companies praised their ability to exceed expectations in generating new leads, while the CEO of Skyline Properties commended their effective B2B lead research, resulting in over 3,000 leads. Overall, clients express high satisfaction with Upstream BPO's value, culture fit, and responsiveness, with no significant areas for improvement identified.
    Read 2 Recent Reviews

    Industry Experience

    Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.

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    Select Industry to see insights

    Consumer products & services Real estate Wellness & Fitness Telecommunications

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    United States (3) Malaysia (2)
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention High-quality work

    Intellink has consistently received high-quality work feedback from clients. For instance, one client noted their 'really high satisfaction levels' with the support provided, which effectively identified client needs and generated leads. Another emphasized the 'great help' Intellink offered in handling repetitive tasks, significantly enhancing client satisfaction. Additionally, a CEO highlighted their 'high-quality services at a reasonable price' and praised their efficiency and responsiveness. Overall, the sentiment reflects strong client satisfaction with Intellink's service delivery.
    • BPO for IT Company
      5.0 Sep 10, 2021

      Intellink was able to cover the needs of selected existing customers with really high satisfaction levels. They were able to discover potential requests of these clients for expanded products.

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    • BPO Services for Renewable Energy Company
      5.0 Jul 15, 2021

      At our request they recruited and employed high quality operators which are fully capable to deal with projects. They are really committed.

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    • Data Annotation Services for IT Security Company
      5.0 Dec 16, 2020

      Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • JOYNO INC Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Services provided

    10% Call Center Services
    20% Content Marketing
    20% Email Marketing +4
    20% Social Media Marketing
    10% Back Office Outsourcing
    10% SMS Marketing
    10% Video Marketing

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

    See all 3 projects
    1 of 1 Answering services reviews is 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    JOYNO INC has received overwhelmingly positive feedback for their answering services, with 100% of clients expressing satisfaction. Reviewers frequently commend their responsiveness and the high quality of work, particularly in digital marketing. Notably, clients appreciate the personalized attention from the team, highlighting the accommodating nature of their CEO, Gino. The company culture is also praised for being respectful and engaging. Overall, JOYNO INC is recognized as a reliable partner that significantly impacts client engagement and social media growth.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Comprehensive Digital Mktg Services for Wellness Company

    5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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    Philippines (2) United States (1)
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  • Call Point Business Solutions Ltd. Logotype

    5.0 6 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    45% Call Center Services
    20% Back Office Outsourcing
    10% Customer Service Outsourcing +4
    10% Sales Outsourcing
    5% Direct Marketing
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    40% Answering services
    40% Virtual receptionist
    20% Inbound appointment scheduling

    Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently commend Call Point Business Solutions Ltd. for delivering high-quality work, with notable outcomes such as a 40% reduction in onboarding time and a 25% decrease in ticket resolution time. Feedback highlights their effective communication, proactive approach, and alignment with client values. One CEO noted, 'They've fulfilled our criteria and done an excellent job,' while another emphasized their inventive strategies that enhanced customer satisfaction significantly.
    • Call Center Services for Legal Operations Platform
      5.0 Feb 13, 2024

      Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My company processes were planned out by Call Point company Solutions, who also gave me access to KPI dashboards and well-documented SOPs. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.

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    • Call Center Services for Consulting Company
      5.0 Feb 13, 2024

      Results from Call Point Business Solutions were on par with those from our own efforts. Their ideas, however, preserved the value of our brand while being far more effective and economical. They've fulfilled our criteria and done an excellent job.

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    5 of 5 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Magazine Publishing Company

    5.0 — A magazine publishing company has hired Call Point Business Solutions Ltd. to manage client requests. The team offers phone and email assistance in English from 8 a.m. to 5 p.m. CST. Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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    $7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 caller

    Cold Calling and Appointment setting service

    Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.
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  • Rubbics Logotype

    5.0 3 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Pensacola, FL

    Services provided

    15% Call Center Services
    20% Search Engine Optimization
    20% Web Development +3
    15% Content Marketing
    15% Graphic Design
    15% Social Media Marketing

    Focus Areas

    100% Answering services

    Rubbics is a digital marketing company specializing in social media management. Reviews highlight their professionalism in communication and delivery, with 100% of feedback noting timely and satisfactory project execution. Their competitive pricing is also a recurring theme among clients, making them a favorable choice for budget-conscious businesses.

    See all 3 projects

    Industry Experience

    Rubbics has garnered positive feedback primarily from the software and digital marketing sectors, demonstrating strengths in social media management and project delivery. Clients noted their professionalism in communication and timely completion of tasks, indicating a strong capacity to meet client needs effectively. The overall sentiment is favorable, suggesting that Rubbics is particularly well-suited for projects within the software and digital marketing industries.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted Rubbics' pricing as a key factor in their selection, highlighting that it fits within budget constraints. The CEO of DataXperts Consultants Limited praised their professionalism in communication and timely delivery, indicating a strong overall value for the services provided. Overall, sentiment towards Rubbics reflects satisfaction with the cost-effectiveness and quality of their offerings, with no significant areas for improvement mentioned.
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  • Emenac Logotype

    Emenac

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Emenac is a company specializing in Contact Center Services, including Inbound and Outbound Call Center support for customer care and bookings. Their services have reportedly achieved a 90%–95% monthly success rate. Clients commend their management and team discipline, though they express a desire for increased capacity in the future.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support & Calling Services for Travel Agency

    4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
    Read 1 Review

    Industry Experience

    Emenac has demonstrated expertise in the hospitality and leisure industry, particularly in providing call center services for travel agencies. Clients commend their effective management, disciplined team, and high customer satisfaction rates, with a notable success rate of 90%-95%. Their impactful collaboration has made them integral to clients' operations. Potential clients in hospitality can benefit from their strong project management and customer service capabilities, making Emenac a suitable partner for enhancing client interactions.

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    Hospitality & leisure

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Emenac as providing good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac offered the best package among eight competitors, emphasizing their strong alignment with the travel industry. The project manager from Virikson Travel reported a high success rate of 90%–95% and praised Emenac's management and discipline. Despite some desire for additional resources, the overall sentiment reflects satisfaction with cost-effectiveness and service quality.
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  • Talk2Rep Logotype

    Talk2Rep

    4.0 6 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Talk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.

    See all 6 projects

    Reviews mention Unique expertise

    Clients express a strong sentiment regarding Talk2Rep's unique expertise, highlighting their dependability and efficiency. One client rated their services a perfect 10 out of 10 for customer service and communication, noting significant time savings of 20 hours per month. Another client emphasized their reliability, stating they avoid 50% of prior workload and save approximately $1,000 monthly. Overall, feedback reflects confidence in Talk2Rep's capabilities and a strong endorsement of their services.
    • Call Management System Services for Tech Firm
      3.5 Nov 2, 2017

      The service provider uses a good system, indicating a level of expertise in their operational processes. This suggests their ability to maintain effective and reliable systems is a core strength.

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    1 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Health Care Online Customer Support

    4.5 — Read more
    Read 5 Reviews

    Industry Experience

    Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.

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    Other Industry Human Resources Advertising & marketing Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.
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  • MySource Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    250 - 999
    Mandaue, Philippines

    Services provided

    25% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +8
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Sales Outsourcing
    5% Content Moderation Services
    5% Customer Service Outsourcing
    5% Recruitment Process Outsourcing
    5% Web Design
    5% Web Development

    Focus Areas

    100% Answering services

    MySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.

    See all 1 projects

    Industry Experience

    MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • Artera Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Morbio Inferiore, Switzerland

    Services provided

    10% Call Center Services
    90% IT Managed Services

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Artera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.

    See all 1 projects

    Industry Experience

    Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

    See all 2 projects

    Reviews mention Reasonable pricing

    Clients have expressed positive sentiments regarding Digital Jockey's reasonable pricing, noting that their services were affordable and provided good value. One client highlighted the cost of their engagement as approximately $500–$700, which they found to be a fair investment given the leads generated. The feedback emphasized that Digital Jockey was more focused on delivering results than on monetary gain, showcasing a commitment to quality service at a competitive price point.
    • Digital Strategy & Voice Services for SaaS Platform
      4.0 Jul 29, 2020

      Digital Jockey got a good number of leads in the amount of time given to them. They were always work-minded rather than money-minded, and they were quite affordable as well.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • Hounders Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Porto Alegre, Brazil

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    10% Business Consulting +3
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for CRM SaaS Company

    5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read more
    Read 1 Review

    Industry Experience

    Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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  • Technosys IT Management Pvt. Ltd. Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Services provided

    10% Call Center Services
    20% Demand Generation Marketing
    20% Sales Outsourcing +6
    10% Customer Service Outsourcing
    10% Email Marketing
    10% Recruiting
    10% Recruitment Process Outsourcing
    5% Back Office Outsourcing
    5% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Healthcare Company

    5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
    Read 1 Review

    Industry Experience

    Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.

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    Healthcare

    More responsive than most other service providers

    Technosys IT Management Pvt. Ltd. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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  • GravityBPO Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Rawalpindi, Pakistan

    Services provided

    40% Call Center Services
    50% Customer Service Outsourcing
    5% Sales Outsourcing +1
    5% Transcription

    Focus Areas

    30% Answering services
    50% Inbound appointment scheduling
    20% Virtual receptionist

    GravityBPO is a telemarketing services company specializing in Contact Center Services, providing lead generation through a robust outbound call center. Their reviews highlight a strong ability to analyze and enhance client marketing strategies, resulting in numerous positive leads. While 100% of feedback praises their insightful analysis, there is a noted need for team expansion to improve their service delivery.

    See all 3 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing & Lead Generation for IT Firm

    4.5 — After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the Read more
    Read 1 Review

    Industry Experience

    GravityBPO has demonstrated expertise primarily in the IT services industry, notably within blockchain and medical sectors. Clients praised their thorough analysis and effective telemarketing strategies that resulted in positive lead generation and sales growth. Overall, feedback highlights their analytical strengths and impactful project management, though some reviews suggest a need for team expansion. Potential clients in IT, particularly those focusing on blockchain and medical services, may find GravityBPO to be a suitable partner.

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    IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive GravityBPO as offering good value for money, particularly highlighting their thorough initial analysis of existing marketing efforts. For instance, one client noted a $9,000 investment led to substantial lead generation, which positively impacted their sales. While there were initial delays in performance, the overall sentiment is favorable, with clients recommending the company for its insightful services, albeit suggesting the need for team expansion.
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  • AnswerFone Logotype

    AnswerFone

    4.9 8 reviews
    $5,000+
    < $25 / hr
    2 - 9

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    56% Virtual receptionist
    11% Inbound appointment scheduling

    AnswerFone is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Centers as well as Telephonic Support. The reviews reflect a strong satisfaction rate, with over 80% of clients praising their professional staff and effective communication. Reviewers consistently mention the company's efficiency in managing calls and its ability to enhance customer service experiences.

    See all 8 projects

    Reviews mention Professional

    Overall, the sentiment regarding professionalism at AnswerFone is highly positive. Clients praised team members like Jeremy Chen and Elyse for their knowledge, courtesy, and ability to handle operations effectively. One client noted, 'Professionalism' as a standout quality, while another highlighted Jeremy's exceptional service and dedication. The consistent communication and responsiveness were also appreciated, contributing to a strong collaborative relationship between teams.
    • Call Center Services for Blockchain Software Company
      5.0 Nov 10, 2020

      Jeremy Chen was our account manager. Jeremy was superb! He was always very knowledgeable, very professional and courteous. Often, he went beyond the call of duty to deliver what we needed or asked of him.

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    • Call Handling for Coaching Program
      5.0 May 21, 2020

      Constant lines of communication. Fast responses to all inquiries. What did you find most impressive about this company? Professionalism.

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    7 of 8 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Development Company

    4.5 — AnswerFone handled call center services for a data integration and development company. The client wanted to test the market for a product and service, checking what percentage will be Read more
    Read 8 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (7) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend AnswerFone for delivering excellent value for money, highlighting their competitive pricing and effective services. One client noted, "They also have the best pricing that I’ve found," while another emphasized the flexibility of their rates, stating, "It’s a flexible rate per month." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to save on the expenses associated with hiring in-house staff.
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    Canada (7) United States (1)
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  • Call Experts Logotype

    4.4 16 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

    See all 16 projects
    6 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Retail Company

    5.0 — Read more
    Read 16 Reviews

    Industry Experience

    Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.

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    Select Industry to see insights

    Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
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    View projects from:

    Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)
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  • Face for Business Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    25% Answering services
    50% Virtual receptionist
    25% Inbound appointment scheduling

    Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.
    • Customer Support for Vaping & CBD Products Manufacturer
      4.5 Feb 24, 2022

      We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit.

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    • Answering Services for Financial Adviser Firm
      5.0 Feb 24, 2022

      On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken.

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    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Services for Accounting Firm

    5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
    Read 3 Reviews

    Industry Experience

    Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.

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    Select Industry to see insights

    Financial services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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  • AnswerHero Logotype

    AnswerHero

    4.3 10 reviews
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

    See all 10 projects

    Reviews mention Professional

    The reviews for AnswerHero on Clutch.co consistently highlight their professionalism. Clients have noted the team's ability to maintain clear communication and adhere to deadlines, fostering a collaborative environment. One client specifically praised the proactive approach to problem-solving, which contributed significantly to project success. Overall, the sentiment reflects a strong appreciation for AnswerHero's professional conduct and commitment to delivering quality results.
    • Great Quality for Price is an Impressive Service
      3.5 Jun 22, 2017

      The team at AnswerHero is extremely professional and attentive to detail. They consistently deliver high-quality results and are always ready to address any concerns. This level of professionalism is exactly what we were looking for in a partner.

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    • Office Sense Has a Positive Performance
      5.0 Jun 21, 2017

      AnswerHero's team demonstrated a high level of professionalism throughout the project. They maintained clear and consistent communication, ensuring that all our requirements were met. Their professional approach was evident in every interaction.

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    • Excellent Customer Service for Financial Services
      4.0 Jun 21, 2017

      Working with AnswerHero has been a pleasure due to their professional conduct. They handled all aspects of the project with great care and attention. Their professional demeanor made the entire process smooth and efficient.

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    • Office Sense is an Excellent Answering Service
      4.5 Jun 21, 2017

      The professionalism of AnswerHero is unmatched. They approach each task with a professional attitude and ensure that the end product meets the highest standards. Their commitment to professionalism is truly commendable.

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    2 of 10 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Legal Services for Medium-sized Company

    4.0 — Read more
    Read 10 Reviews

    Industry Experience

    AnswerHero has received positive feedback across diverse industries including Advertising & Marketing, Nonprofit, Education, Information Technology, Telecommunications, Financial Services, Retail, and Manufacturing. Clients commend their strong customer service, efficient call handling, and cost-saving benefits. The overall sentiment is favorable, particularly in Advertising & Marketing where they notably improved operational efficiency. Their community engagement and personalized service were highlighted as key strengths, making them a suitable partner for organizations seeking reliable outsourcing solutions.

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    Select Industry to see insights

    Telecommunications Financial services Retail Information technology Other Industry Advertising & marketing Manufacturing Nonprofit Education

    Average Project Cost Breakdown

    Less than $10,000 (7) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have expressed satisfaction with AnswerHero's pricing, often citing lower costs as a key reason for their selection. One client noted a significant savings of $7,000 monthly, highlighting the company's ability to deliver value for money. While another client appreciated the efficient billing system, they suggested there is room for improvement in pricing. Overall, the sentiment is positive, with clients recognizing both the cost-effectiveness and quality of service provided.
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  • Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    15% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    10% Answering services
    70% Virtual receptionist
    20% Inbound appointment scheduling

    Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

    See all 1 projects

    Industry Experience

    Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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  • Callsite Solutions Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    10 - 49
    San Salvador, El Salvador

    Services provided

    40% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Callsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Healthcare Institution

    5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
    Read 1 Review

    Industry Experience

    Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Great project management

    Clients consistently highlight Captico Consultancy's exceptional project management, noting their clear communication and adherence to timelines. One client emphasized their 'excellent project management approach,' which contributed significantly to meeting project goals efficiently. Overall, the sentiment reflects a strong appreciation for Captico's ability to deliver quality outcomes within set timeframes, fostering confidence in a long-term partnership.
    • Platform Cost & Design Scoping for Recruitment Company
      5.0 Mar 10, 2023

      They have an excellent project management approach and clear communication on timescales.

      Read Full Review
    Read All Reviews

    Industry Experience

    Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
    Read All Reviews
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LimTC
2 Emapta
3 A-SALES AB
4 OBI Services
5 Smith.ai
6 HelpSquad
7 Ruby
8 Wing Assistant
9 Global Bilgi
10 Remote Team Solutions
11 SummitNext
12 Uassist.ME
13 Evoice
14 Cleverly
15 Veta Virtual

Top 15 Answering Service for Ad Agencies

  1. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  2. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website
  3. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  4. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog, Philippines

    Ability to deliver

    33.5/40.0
    19/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    35% Call Center Services
    35% Answering services
    65% Other
    View Profile Visit Website
  6. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  7. Ruby Logotype

    Ruby

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    30.8/40.0
    15/20 Reviews
    5.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    80% Call Center Services
    50% Answering services
    20% Other
    View Profile Visit Website
  8. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36.2/40.0
    18.2/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    30% Answering services
    80% Other
    View Profile Visit Website
  9. Global Bilgi Logotype

    Global Bilgi

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    30.9/40.0
    15.6/20 Reviews
    5.7/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  10. Remote Team Solutions Logotype

    Remote Team Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Ability to deliver

    35.4/40.0
    18.2/20 Reviews
    8.1/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    34% Answering services
    90% Other
    View Profile Visit Website
  11. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    16/20 Reviews
    9.3/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  12. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  13. Evoice Logotype

    Evoice

    Undisclosed
    Undisclosed
    250 - 999
    Hollywood, CA

    Ability to deliver

    30.1/40.0
    14.6/20 Reviews
    6.3/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    55% Call Center Services
    40% Answering services
    45% Other
    View Profile Visit Website
  14. Cleverly Logotype

    Cleverly

    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA

    Ability to deliver

    34.8/40.0
    16.8/20 Reviews
    9.4/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  15. Veta Virtual Logotype

    Veta Virtual

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    33.9/40.0
    18.6/20 Reviews
    9.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    85% Call Center Services
    20% Answering services
    15% Other
    View Profile Visit Website
  16. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    24% Answering services
    32% Other
    View Profile Visit Website
  17. Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    $5,000+
    $25 - $49 / hr
    250 - 999
    North Mankato, MN

    Ability to deliver

    31.7/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  18. Davinci Virtual Office Solutions Logotype

    Davinci Virtual Office Solutions

    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT

    Ability to deliver

    29.2/40.0
    14.6/20 Reviews
    7.1/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website
  19. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Singapore

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  20. HelloSells Logotype

    HelloSells

    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Ability to deliver

    21.9/40.0
    16.2/20 Reviews
    0.5/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Call Center Services
    40% Answering services
    60% Other
    View Profile Visit Website
  21. Business & Services Solutions Logotype

    Business & Services Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Ability to deliver

    30/40.0
    18.8/20 Reviews
    5.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% Call Center Services
    30% Answering services
    60% Other
    View Profile Visit Website
  22. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    29.1/40.0
    19.4/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  23. Abby Connect Logotype

    Abby Connect

    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    27.5/40.0
    15.8/20 Reviews
    3.6/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    100% Call Center Services
    51% Answering services
    View Profile Visit Website
  24. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kansas City, MO

    Ability to deliver

    32.2/40.0
    19/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    10% Answering services
    75% Other
    View Profile Visit Website
  25. Evateck Logotype

    Evateck

    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    6.8/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    15% Call Center Services
    45% Answering services
    85% Other
    View Profile Visit Website
  26. TECHSPEED INC Logotype

    TECHSPEED INC

    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Ability to deliver

    32.5/40.0
    18.2/20 Reviews
    6.1/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  27. Upstream BPO Logotype

    Upstream BPO

    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Ability to deliver

    21.9/40.0
    16.4/20 Reviews
    1.5/10 Clients & Experience
    4/10 Market Presence

    Service focus

    65% Call Center Services
    67% Answering services
    35% Other
    View Profile Visit Website
  28. Intellink Logotype

    Intellink

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    33% Answering services
    75% Other
    View Profile Visit Website
  29. JOYNO INC Logotype

    JOYNO INC

    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Ability to deliver

    30.6/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    10% Call Center Services
    25% Answering services
    90% Other
    View Profile Visit Website
  30. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Ability to deliver

    28.4/40.0
    17.8/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    65% Answering services
    90% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.