Top Back Office Outsourcing Companies
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List of the Top Back Office Outsourcing Service Providers
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Connext
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO) +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, with clients praising their effective call center and accounting services. One client noted a significant reduction in guest complaints and improved reservation processes, while another emphasized enhanced employee workload balance and strategic growth opportunities. Communication and project management were consistently rated highly, although suggestions for increased employee training were made. Overall, clients value Connext's alignment with their company values and their impressive hiring capabilities.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Puts the customer first
Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Japanese
- German
- Spanish
- French
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Undisclosed< $25 / hr50 - 249
Services provided
40% Back Office Outsourcing40% Call Center Services20% Customer Service OutsourcingSee all 6 projectsAdentcom Contact Center & BPO specializes in Business Process Outsourcing, providing offshore administrative services and remote office support. They are praised for their responsiveness and alignment with client values, with 100% positive feedback highlighting their cultural fit and project management skills. Numerous clients commend their ability to understand and adapt to unique business needs effectively.
Reviews mention Experienced
Clients have expressed high satisfaction with Adentcom Contact Center & BPO, particularly noting their professionalism and adaptability. One Operations Manager highlighted that the agents demonstrated excellent English skills and effectively met client goals, stating, 'Their performance and service were excellent, as expected.' Communication was reported as timely and efficient, with no noted areas for improvement, reflecting a strong overall sentiment of confidence in their experience and capabilities.-
Appointment Setting Services for Call Center Services Co
5.0 Jul 21, 2025They are very professional, and their experience is evident in the results. They also don't have any issues adapting to different situations, such as systems that were required to be used.
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1 of 2 reviews are 5 stars1 new review for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Adentcom Contact Center & BPO highlights their strong alignment with client values and effective communication. Clients praised their responsiveness and professionalism, particularly noting the excellent English skills of assigned agents. One client emphasized the company's commitment to their success, while another appreciated their adaptability to various systems. Overall, the sentiment is positive, with clients expressing satisfaction in meeting project goals and a desire for continued close partnership.Was this helpful?
Industry Experience
Adentcom Contact Center & BPO has demonstrated expertise across several industries, including Business Services, Home Services, Real Estate, and Consulting. Clients praise their professionalism, responsiveness, and adaptability, particularly in appointment setting, customer support, and data management. The overall sentiment is highly positive, with specific strengths noted in team communication and cultural alignment. This provider is well-suited for businesses seeking reliable BPO services in these sectors.
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Business services Home Services Other industries Real estate ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company offering Remote Office Support and Administrative Outsourcing services. Their reviews are overwhelmingly positive, highlighting their high accuracy rate, proactive communication, and commitment to quality. They consistently deliver projects on time, with clients appreciating their efficiency and responsiveness. Approximately 100% of reviewers expressed satisfaction with their service and professionalism.
Reviews mention Reliable
Clients consistently describe TECHSPEED INC as a reliable partner, highlighting their organized project management and proactive communication. One client noted the team's impressive commitment to quality, stating they anticipated issues and provided solutions before problems arose. Deliverables were consistently completed on time, with high accuracy and responsiveness to client needs. Overall, the sentiment reflects a strong trust in their reliability and professionalism, with no identified areas for improvement.-
Data Entry Services for Data Solutions Company
5.0 Jun 2, 2021Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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3 of 3 reviews are 5 stars2 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company offering Remote Office Support and Administrative Outsourcing services. Their reviews are overwhelmingly positive, highlighting their high accuracy rate, proactive communication, and commitment to quality. They consistently deliver projects on time, with clients appreciating their efficiency and responsiveness. Approximately 100% of reviewers expressed satisfaction with their service and professionalism.
Reviews mention Reliable
Clients consistently describe TECHSPEED INC as a reliable partner, highlighting their organized project management and proactive communication. One client noted the team's impressive commitment to quality, stating they anticipated issues and provided solutions before problems arose. Deliverables were consistently completed on time, with high accuracy and responsiveness to client needs. Overall, the sentiment reflects a strong trust in their reliability and professionalism, with no identified areas for improvement.-
Data Entry Services for Data Solutions Company
5.0 Jun 2, 2021Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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3 of 3 reviews are 5 stars2 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Undisclosed< $25 / hr50 - 249Udaipur, IndiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Customized support
Clients have expressed high satisfaction with Growth Hub's customized support, highlighting their responsiveness and flexibility in tailoring solutions to meet specific needs. One client noted, 'They are quick and responsive to our needs,' and praised their ability to deliver accurate, timely data. The company's commitment to understanding client objectives and providing personalized service has been a significant factor in fostering successful partnerships.-
Back Office Outsourcing & Market Research for Consulting Co
4.0 Jun 26, 2025Upon receiving a project request from us, Growth Hub handles our project with a sense of care and urgency, and ultimately deliver quite timeously. It helps a lot that they are flexible and able to accommodate our needs, willing to tailor their solutions to fit our needs as well. Their willingness to offer customised solutions tailored to our needs stood out.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
10 of 10 reviews are 5 stars10 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 43 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
4 of 5 reviews are 5 stars3 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.Was this helpful?
18 of 19 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company specializing in back office and administrative support services. The reviews consistently highlight their professional and responsive approach, with a focus on delivering timely results and effective communication. Approximately 83% of reviews mention their strong alignment with company values and budget-friendly pricing, while 67% of reviewers commend their seamless integration and ability to scale services efficiently.
Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work and maintaining timely project management. One healthcare director noted, 'Items have always been delivered on time and with high quality,' while an advertising owner remarked on the 'professional attitude' and 'dedication' of the team. The ability to improve customer satisfaction and meet rigorous deadlines underscores their commitment to excellence. Overall, the sentiment reflects a strong appreciation for Unity's quality and responsiveness.-
BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer
5.0 Oct 11, 2022Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa
5.0 Sep 24, 2021I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Unity Communications highlights their effective customer service management and strong communication skills. One client noted their reliability in delivering tasks on time and responsiveness to needs, particularly in addressing performance issues swiftly. The team's friendly and empathetic approach was praised, fostering a partnership atmosphere. However, there is a suggestion for improvement in refining the candidate search process to better align with specific client requirements.Was this helpful?
7 of 8 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Billing Services for Mental Health Services Company
5.0 — Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a Business Process Outsourcing company specializing in offshore administrative services, providing virtual office support across various industries. With a 100% satisfaction rate, clients praise their professionalism, efficiency, and ability to enhance productivity and time management. Notably, their project management is described as responsive and thorough, with no areas for improvement indicated by the reviewers.
51 of 63 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 63 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Business Services Company
5.0 — Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily Read moreWas this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
Read All ReviewsSelect Industry to see insights
Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
10 of 10 reviews are 5 stars10 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +15 services8% Data Annotation Services5% Customer Service Outsourcing3% Content Writing Services3% Search Engine Optimization2% AI Consulting2% Business Continuity Management2% Content Marketing2% Financial Consulting2% Graphic Design2% Insurance Services & Brokers2% Pay Per Click2% Social Media Marketing2% UX/UI Design2% Web Design1% Performance MarketingSee all 101 projectsFBSPL- Fusion Business Solutions (P) Limited is a Business Process Outsourcing company specializing in offshore back office and administrative support services. They have been lauded for their timeliness, accuracy, and seamless integration into existing workflows, with 100% of reviews highlighting their efficiency and cultural alignment. Clients frequently mention their outstanding communication and adaptability, contributing to enhanced operational efficiency and reduced workloads.
Reviews mention Receptive
Clients consistently noted FBSPL's high receptiveness to feedback and adaptability. One client emphasized their 'very receptive' nature and ability to quickly implement procedural changes when necessary. Another client highlighted their proactive communication and commitment to addressing concerns promptly. Overall, the sentiment surrounding FBSPL's receptiveness is overwhelmingly positive, with clients appreciating their willingness to listen and adjust to meet project needs effectively.-
Account Executives Assistance for Insurance Company
5.0 Jun 13, 2024They listen well to instructions. They are open to feedback to improve and offer their own feedback. They establish good collaboration and communication to accomplish our goals.
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Business Consulting Services for Collection Services Company
4.5 Feb 3, 2023The team is willing to accept our direction and is open to additional training. If we want to improve something, Fusion Business Solutions (P) Limited takes care of it. They initially weren’t familiar with how property is owned and recorded, so we had to train them. From there, they’ve taken the direction well.
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Manual Accounting for Insurance Company
5.0 Aug 19, 2022All feedback has been absorbed and improved future work. A very service oriented team. What stands out to me is the staff's conspicuous desire to do a good job.
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8 of 12 reviews are 5 stars7 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the past six months, clients have consistently praised FBSPL- Fusion Business Solutions (P) Limited for their professionalism, timely communication, and effective project management. Specific feedback highlights their ability to streamline processes, save time, and deliver accurate results, as noted by a client who saved 1-2 hours on tasks. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and noting the company's strong alignment with their values and needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Fusion Business Solutions (P) Limited's competitive pricing and overall value for money. Feedback emphasizes that the company's services offer good cost-effectiveness, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Overall sentiment is positive, with clients expressing satisfaction with the quality of service provided relative to the costs incurred.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$775 For a small business looking for part-time help. $1,400 An expert customer service VA full-time. $2,100 A full-time highly skilled and technical voice VA.View PackagesVirtual Assistant Hourly Service
Hire virtual assistants for your business for as low as $7.50 per hour. HelpSquad VAs can handle any type of role from customer service to bookkeeping and social media marketing. Whether part-or full-time and 1 VA or 100, HelpSquad will find incredible talent to fit your needs. The prices below are starting points of any outsourcing discussion.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
15% Back Office Outsourcing55% Customer Service Outsourcing25% Call Center Services +1 service5% Data Annotation ServicesSee all 74 projectsSupportYourApp is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. Reviews highlight their strong project management, adaptability, and effective communication, with 100% positive feedback noting impressive service quality and team dedication. Approximately 50% of reviewers emphasize their seamless project execution and commitment to exceeding client expectations.
10 of 11 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews of SupportYourApp reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients commend the team for effective communication and seamless integration into existing operations. Specific feedback includes high customer satisfaction scores, quick issue resolution, and proactive support. Notably, one client praised their agent's dedication, leading to a personal visit. Areas for improvement mentioned were minimal, focusing mainly on enhanced metrics reporting and team expansion as needed.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Fitness, Education, Gaming, Financial Services, and Retail. Clients commend their high-quality customer support, quick adaptability, and effective communication. Industries like Education and Fitness report significant enhancements in customer satisfaction and engagement. The overall sentiment is positive, emphasizing SupportYourApp's reliability and commitment to scaling operations effectively, making them a suitable partner for businesses seeking robust customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingSee all 104 projectsStellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.
Reviews mention Helpful
Clients have expressed high satisfaction with Stellar Staff, highlighting their helpfulness and effective communication. One client noted, "My new customer manager has been delightful and helpful with deliverables!" Another remarked on the tremendous support provided by their Customer Success Manager, stating, "I am very pleased and appreciative of the Customer Success Manager Ariane who has been tremendously helpful and supportive throughout the entire process." Overall, the sentiment reflects a strong appreciation for the assistance received.-
Back Office Outsourcing for Hardware & Software Solutions Co
4.0 Apr 3, 2025Yes, the support and project deliver is on time. I am very pleased and appreciative of the Customer Success Manager Ariane who has been tremendously helpful and supportive throughout the entire process.
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Customer Service Outsourcing for Mental Health Clinic
3.5 Apr 29, 2025My new customer manager has been delightful and helpful with deliverables! So great! I just think managing schedules and communicating about deliverables and helping manage deliverables better and working to understand what my deliverables are so they can help manage Stellarstaff better, would be a significant improvement. If my customer service manager helped understand what I needed from Stellarstaff, this would go light years to taking work off my plate. He is definitely doing some of that!
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Industry Experience
Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
Read All ReviewsSelect Industry to see insights
Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
20% Back Office Outsourcing60% Customer Service Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. The reviews highlight their exemplary staff, proactive communication, and efficient delivery, with 100% of the feedback indicating satisfaction with quality, timeliness, and cost-effectiveness. Reviewers particularly commend their ability to scale and maintain low turnover.
Reviews mention Understands their clients' needs
Client feedback consistently highlights Helpware's deep understanding of their needs, contributing to successful partnerships. One client noted that Helpware's team actively engaged with them, adapting to growing requirements and ensuring mutual growth. Another praised their empathy and responsiveness, stating that Helpware's representatives are dedicated to addressing individual customer needs. Overall, the sentiment reflects a strong appreciation for Helpware's ability to comprehend and align with client objectives, fostering effective collaboration.-
Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019I can ask for assistance and if they can provide it they will. I had a need for a client and I did not have the time to fit it into my schedule, and My Team was able to pull someone in to help out so we could secure the gig. I won, Helpware won, and most importantly, my client won! They are responsive and attentive. They understand how to make this work. There are always areas for improvement, but when I bring up my concerns they are addressed immediately, which is the key. Obstacles are a part of life, the question is what we do with them. My Team understands what to do with them and we work together to make sure we get it done.
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Customer Service via Chat
5.0 Feb 1, 2019They're a driving factor behind our ratings. Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else. We're impressed with their empathy. They're dedicated to working with each individual customer. It's not like working with a robot that manages an overseas service center. They're targeting human beings with feelings and they're there to help our customers.
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Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. We mostly use Slack to stay in touch. They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 33 projectsWing Assistant is a business process outsourcing company specializing in remote back office solutions, administrative support services, and virtual office support. Reviews highlight their reliable service, with approximately 90% mentioning timely delivery and effective communication. Clients appreciate Wing Assistant's cost-effectiveness and the seamless integration of their virtual assistants into existing workflows, with around 80% noting a significant boost in operational efficiency and flexibility.
3 of 5 reviews are 5 stars3 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, client feedback regarding Wing Assistant has been largely positive, highlighting their responsiveness and quality of work. Clients praised the effective communication and timely delivery of tasks, with one noting impressive lead generation efforts and another appreciating the operational support that improved customer service efficiency. However, a notable negative experience pointed to poor project management and inadequate supervision, leading to unresolved issues and increased workload. Overall, the sentiment is mixed, with strong performance in some areas and significant room for improvement in others.Was this helpful?
10 of 11 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 11 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation Services for Procurement Solutions Company
5.0 — Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated expertise across various sectors, including Information Technology, Education, Healthcare, and Marketing. Clients in IT highlight their agility and effective lead generation, while feedback in Education emphasizes enhanced outreach and client engagement. The medical field notes significant improvements in operational efficiency and patient satisfaction. Overall, sentiment remains positive, showcasing Wing Assistant as a versatile partner capable of delivering tailored solutions across diverse industries.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 33 projectsUassist.ME is a distinguished provider of Remote Back Office Solutions and Business Process Outsourcing services, renowned for its proficient handling of administrative support tasks. The company consistently earns commendations for its proactive communication, timely delivery, and seamless integration into client operations. Approximately 100% of reviews highlight their effectiveness in reducing operational inefficiencies and their professional, personable team.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Uassist.ME has received positive feedback for their proactive and professional approach. Clients noted significant improvements in customer service, with one client reporting a 28% reduction in dropped calls and enhanced CSAT scores. Another client praised their ability to deliver high-quality leads and adapt messaging effectively, contributing to pipeline growth. Overall, the sentiment is highly favorable, with clients appreciating the collaborative nature and reliability of Uassist.ME's services.Was this helpful?
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Back Office Outsourcing50% Customer Service Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. The reviews convey positive feedback, highlighting their flexibility, genuine partnership approach, and cost-saving abilities. Clients report significant savings and enhanced efficiency, with one noting a $6 million annual saving. However, some mention that hiring can be slightly slower than other BPOs, yet retention rates are commendably high. Overall, Boldr. is esteemed for its strong culture and commitment to its partners.
Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.-
Email, Call and Chat BPO Support for Home Goods Company
4.5 May 27, 2022We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
20% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 10 projectsBPO Hive LLC is a versatile business process outsourcing firm offering services such as outbound sales, customer service, appointment setting, and back-office support. The company consistently receives positive feedback, with clients praising its ability to scale, reliable project management, and alignment with company values. Approximately 90% of reviewers highlight BPO Hive's culture fit and professionalism, while no significant areas for improvement are noted.
4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Over the past six months, BPO Hive LLC has received overwhelmingly positive feedback from clients across various industries. Clients commend their responsiveness, professionalism, and ability to deliver results effectively. For instance, the VP of Sales at Bitcoin Depot praised them for generating substantial sales pipeline and seamless communication. Similarly, the CEO of 29Metals highlighted their role in improving operational efficiency and compliance standards. Overall, clients express high satisfaction with BPO Hive's services, noting their commitment to quality and adaptability.Was this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across multiple industries, including Retail, Chemicals & Biotechnology, Energy & Natural Resources, Contracting, Real Estate, Consulting, and Financial Services. Feedback highlights their effective communication, responsiveness, and ability to meet project goals, leading to improved operational efficiency, increased appointment-setting, and high-quality customer service. Overall sentiment across industries is positive, with clients appreciating their adaptability and commitment to quality, making them a suitable partner for varied sector needs.
Read All ReviewsSelect Industry to see insights
Contracting Energy & natural resources Chemicals & Biotechnology Retail Financial services Real estate ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's strong value for cost, with multiple reviews citing their pricing as a key factor in selection. One CEO noted the service provided 'good value for cost' while another praised their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the affordability and effectiveness of their solutions, emphasizing that the company's services have significantly improved operational efficiency without compromising quality.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr50 - 249
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 19 projectsOBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner.
Reviews mention Great project management
Clients consistently praised OBI Services for their exceptional project management capabilities. One client noted, "All deliverables were completed on schedule," highlighting their reliability in meeting deadlines. Another remarked on their proactive communication and adaptability, stating they were "responsive to feedback" and adept at adjusting to evolving needs. Overall, the sentiment surrounding their project management was overwhelmingly positive, with clients appreciating their organized approach and commitment to quality, ensuring successful project outcomes.-
Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024The project management is one of my favorite aspects about working with them. Inside Niftypm, I am able to create tickets and I have even designed my own file management system with their help in Dropbox as we deal with massive amounts of video and photo files with our clients. They keep everything so streamlined and easy, and when urgent matters arise, being able to mark tickets as urgent and move them to the top of the list with a fast turnaround has been monumental. They have truly saved me from missed deadlines countless times as I have had to present or meet with clients last minute.
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Back Office Outsourcing for Real Estate Company
5.0 Jun 5, 2025OBI Services demonstrated excellent project management; deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.
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Data Entry & Formatting Services for Investment Consultancy
5.0 Jun 23, 2025Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes.
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Customer Service Outsourcing for Rewards Platform
5.0 Oct 22, 2025OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations.
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10 of 10 reviews are 5 stars9 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
In the last six months, OBI Services has received positive feedback for their meticulous attention to detail and commitment to accuracy in data management. Clients noted significant improvements in operational efficiency, with one reporting a 40% increase in response times and another achieving over 99% data accuracy. Their project management was consistently praised for timely deliverables and effective communication. Overall, clients expressed high satisfaction with OBI Services as a reliable partner, though some suggested enhancements in onboarding processes.Was this helpful?
12 of 12 Back Office Outsourcing reviews are 5 stars11 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Football Media Company
5.0 — OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
25% Back Office Outsourcing45% Call Center Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values.
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant & Recruiting for Financial Services Co
5.0 — Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed1,000 - 9,999
Services provided
10% Back Office Outsourcing60% Sales Outsourcing20% Call Center Services +1 service10% Customer Service OutsourcingSee all 46 projectsAppointment Setter Online is a Business Process Outsourcing (BPO) company specializing in lead generation and appointment-setting services. Across various industries, 100% of reviewers commend their organized project management, timely communication, and ability to increase qualified leads and appointments. While most feedback is positive, 20% suggest enhancing reporting for improved forecasting and tracking.
Industry Experience
Appointment Setter Online has garnered positive feedback across various industries, including construction, education, automotive, non-profit, and business services. Clients in construction praised their lead generation and appointment setting, noting significant growth in inquiries and conversions. In education, their ability to enhance parent engagement and improve enrollment was emphasized. Overall, the sentiment is overwhelmingly favorable, highlighting their professionalism, responsiveness, and the ability to adapt to client needs, making them a strong fit for industries focused on customer interaction and growth.
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Construction Agriculture Automotive Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Nonprofit Home Services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Appointment Setter Online for their excellent value for cost, noting that the service provided strong ROI through increased lead generation and improved appointment quality. One client highlighted the 'good value for cost' and significant growth in their business pipeline. Overall sentiment reflects satisfaction with pricing relative to results, with several clients mentioning that they achieved measurable increases in consultations and conversions, further affirming the company's cost-effectiveness.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Services provided
100% Back Office OutsourcingSee all 23 projectsFreedom Makers Virtual Services is a highly flexible provider of Back Office Services and Administrative Support Services, specializing in remote office solutions. The company consistently receives positive feedback, with 100% of reviewers commending their responsive communication and seamless project management. Clients appreciate their alignment with military values and the ability to tailor support to specific needs without being bound by minimum hour commitments.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Freedom Makers Virtual Services highlight their exceptional responsiveness and flexibility in providing administrative support. Clients appreciate the seamless transition between assistants, ensuring business continuity. One client emphasized the proactive nature of their Executive Assistant, who consistently anticipates needs and delivers on time. The company's commitment to hiring military spouses adds value, aligning operational excellence with a meaningful mission. Overall, the sentiment is overwhelmingly positive, with clients noting support and reliability as key strengths.Was this helpful?
Industry Experience
Freedom Makers Virtual Services has garnered positive feedback across various industries, including Consulting, eCommerce, Legal, Healthcare, and Financial Services. Clients commend their expertise in administrative support, project management, and social media marketing, noting significant time savings and improved operational efficiency. The overall sentiment is favorable, particularly in Consulting and Healthcare sectors, where their flexible workforce model, led by military spouses, resonates well. Potential clients in these industries may find Freedom Makers particularly well-suited for their needs.
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Consulting eCommerce Legal Other industries Advertising & marketing Real estate Other Industry Financial services Healthcare Hospitality & leisure Restaurants Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Freedom Makers Virtual Services regarding overall cost and value for money. Many reviews highlight that the company's pricing fits within budgets, with one client noting it as a 'good value for cost.' The seamless onboarding process and high-quality service delivery further reinforce the value proposition, with clients reporting significant time savings and efficient task management. Overall sentiment indicates that clients feel they receive excellent service relative to the costs incurred.Was this helpful?
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San Antonio, Texas (2) San Francisco, California (2) Myrtle Beach, South Carolina (1) San Rafael, California (1) Jacksonville, Florida (1) Columbia, Maryland (1) Livermore, California (1) Menlo Park, California (1) Annapolis, Maryland (1) Charlotte, North Carolina (1) Salt Lake City, Utah (1) Philadelphia, Pennsylvania (1) Annandale, Virginia (1) Centreville, Virginia (1) Half Moon Bay, California (1) Glen Mills, Pennsylvania (1) -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
10% Back Office Outsourcing60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Call Center ServicesSee all 119 projectsCallbox is a business process outsourcing company specializing in B2B lead generation, sales support, and appointment setting, emphasizing account-based marketing and cross-border expansion. Reviews highlight their effective multi-channel outreach and global market expertise, yielding high-quality leads and improved sales cycles, with 85% of feedback being positive, praising their responsiveness and tailored solutions.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Callbox's reasonable pricing, noting that their services are delivered at a competitive rate without compromising quality. One client highlighted the effectiveness of their outreach and lead generation efforts, stating, "How fast you work and for a reasonable price point." Overall, the sentiment surrounding pricing is positive, with clients appreciating the value received relative to their investment.-
Lead Generation for Web Conferencing SaaS
4.0 Nov 18, 2021Callbox is good at project management. They’ve delivered the required number of leads on time with our sales cycle and within our budget. We communicate through emails and weekly calls to review performance. We use HubSpot as our CRM.
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Customer Outreach & Lead Generation for AI Software Dev Co
4.5 Feb 12, 2021The workflow is very good. Eunice and her team do a great job of communicating and telling us what needs to be changed/fixed in messaging. We are very pleased with how the team performs. How fast you work and for a reasonable price point.
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0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Lead Gen & Appointment-Setting for Security Solutions Co
4.5 — Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.Was this helpful?
More responsive than most other service providers
Get in TouchCallbox is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.
Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a Business Process Outsourcing firm specializing in Back Office Services, including Remote Office Support and Offshore Administrative Services. Reviews highlight their strong project management, adaptability, and responsiveness, with consistent delivery and a notable commitment to client needs, resulting in overwhelmingly positive feedback.
Reviews mention Flexible
Clients consistently praised 1840 & Company for their flexibility in accommodating shifting project needs. One client noted their 'super responsive and flexible' approach, effectively adjusting to changes in hours, budget, and specializations. Another highlighted their 'strong commitment to understanding our requirements' and their quick response to concerns and requests. Overall, the sentiment regarding flexibility is overwhelmingly positive, showcasing the company's adaptability and attentiveness, which contributed significantly to project success.-
Call Center Services for Software Company
4.5 Jun 17, 2024In terms of responsiveness to our needs, they were highly attentive and flexible. Whenever we raised concerns or requested changes, they were quick to address them. They demonstrated a strong commitment to understanding our requirements and incorporating feedback effectively, which contributed to the overall success of the project.
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Customer Support for Fashion Wholesale Management Platform
5.0 Mar 10, 2023Super responsive and flexible to accommodate for our shifting needs in terms of hours covered, budget, specializations/areas of focus for their agents. They are an exemplary partner. Their flexibility around and understanding of our shifting needs.
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Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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UndisclosedUndisclosed250 - 999Indianapolis, IN
Services provided
20% Back Office Outsourcing40% Finance & Accounting Outsourcing (FAO)15% Recruitment Process Outsourcing +2 services15% Staffing10% AccountingSee all 15 projectsCloud Accountant Staffing is a staffing agency specializing in sourcing and placing accounting professionals for various firms. The company is consistently praised for its responsiveness, customer service, and seamless onboarding process. A notable 100% of reviewers commend their effective communication and timely delivery. Furthermore, the agency's ability to align with clients’ values and provide culturally fitting candidates is highlighted by 70% of reviewers.
Reviews mention Timely
Overall, client sentiment regarding the timeliness of Cloud Accountant Staffing's services is highly positive. Clients consistently noted their responsiveness and ability to deliver on time, with one stating, "They’re very timely and professional," while another emphasized, "They deliver on time and respond well to our needs." Additionally, clients appreciated the immediate placement of staff and the frequent follow-ups, indicating a strong commitment to meeting deadlines and client expectations.-
Accounting for Financial Services Company
5.0 Jan 23, 2025Our team is great and the management of time & projects is above expectations. The team communicates very effectively and works efficiently.
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Accounting & Tax Preparation Support for Tax Advisory Co
5.0 Jan 23, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes. They are very eager to please and are quick to respond.
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Bookkeeping & Reconciliation Services for CPA Firm
5.0 Jan 23, 2025Yes, they are very timely and professional. They deliver items on time and respond promptly to needs.
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Recruiting Services for Public Accounting Firm
5.0 May 27, 2025Cloud Accountant Staffing’s project management is great. They deliver on time and respond well to our needs. They’ve placed the staff immediately, and we continue to have check-ins. We mainly communicate via email, video, and Zoom.
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Recruitment Process Outsourcing for Financial Services Co
5.0 Jul 15, 2025Delivery was timely and they were responsive to our needs.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Cloud Accountant Staffing received positive feedback for their effective staffing solutions, particularly in hiring qualified bookkeepers. Clients praised their timely delivery and responsiveness, highlighting the impressive customer service and seamless onboarding process. One client noted the immediate impact of their hired candidate on team dynamics and appreciated the frequent follow-ups from the Cloud Accountant Staffing team. Overall, sentiment remains highly favorable, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Cloud Accountant Staffing has received positive feedback primarily from clients in the financial services sector, where they excel in sourcing qualified accounting and bookkeeping professionals. Reviews highlight their strengths in effective communication, timely project delivery, and strong cultural alignment. Additionally, they have demonstrated proficiency in supporting various industries, including real estate, technology, and non-profits, showcasing their ability to adapt to diverse client needs and enhance operational efficiency.
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Financial services Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Accountant Staffing’s competitive pricing and exceptional value for money. One client noted their investment of $17,000 resulted in high-quality hires and improved operational efficiency. Another emphasized the company's alignment with budgetary needs while delivering quality candidates. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with many clients appreciating the seamless communication and support throughout the hiring process.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing45% Call Center Services20% Customer Service Outsourcing +2 services15% Sales Outsourcing10% StaffingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, XACT has received highly positive feedback for their flexible and effective customer service solutions. Clients highlighted their ability to rapidly scale teams and maintain high service levels, with one client noting they achieved service targets for the first time. The proactive communication and collaborative approach were particularly praised, with clients expressing satisfaction in the responsiveness and adaptability of XACT. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
20% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center ServicesSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Communicative
The feedback regarding IntelligentBee's communication is overwhelmingly positive. Clients have highlighted their 'commitment and responsibility' in deliveries, noting that the team maintains 'healthy and fluid communication' to identify improvement opportunities. The Head of Engineering at Unleash emphasized their responsiveness and adaptability, stating that the team continuously improves based on feedback. Overall, the sentiment reflects a strong appreciation for their communicative approach and collaboration with internal teams.-
Customer Service Support for Open-Source Management SaaS Co
4.5 Oct 3, 2023The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include virtual meetings and email or messaging apps.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of IntelligentBee indicate a high level of client satisfaction, particularly regarding their IT support services. Clients appreciate their exemplary response times and flexibility in addressing needs beyond initial project scopes. One client noted significant improvements in user satisfaction and timely project delivery. However, there is a suggestion for better documentation practices to enhance future reference. Overall, the sentiment is positive, highlighting IntelligentBee's value and expertise in technical support.Was this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
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Information technology Automotive Media IT Services Software Financial servicesWas this helpful?
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This provider is fluent in 6 languages:
- English
- Spanish
- German
- French
- Italian
- Romanian
This provider is available in 34 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a business process outsourcing company specializing in remote back office solutions and virtual office support, offering services such as administrative support and customer service. Overall feedback is highly positive, with clients praising their responsive communication, quality of candidates, and effective project management. Approximately 100% of reviewers highlighted the quality of candidates as impressive and a factor in their satisfaction.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of MyOutDesk highlight positive client experiences, particularly emphasizing the effective virtual assistant services provided. Clients appreciate the company's thorough vetting process, which ensures suitable candidate matches. One client noted their assistant's responsiveness and ability to manage complex tasks efficiently, enhancing daily operations. Communication with MyOutDesk is consistently praised as clear and effective. Overall, the sentiment is highly favorable, with clients reporting satisfaction and no significant areas for improvement.Was this helpful?
3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions is a business process outsourcing company specializing in services such as administrative support and virtual office support. Clients consistently praise their reliability, trustworthiness, and quality of work, with 100% of reviewers noting successful project outcomes and timely delivery. The company's ability to seamlessly integrate into clients' operations and provide tailored solutions is particularly highlighted.
Reviews mention Dedicated
Clients have consistently praised Remote Team Solutions for their dedicated approach to recruitment and project management. One client noted their 'unwavering dedication to quality' and 'meticulous approach to screening,' which led to successful hires aligned with company culture. The team was commended for their 'prompt and clear communication' and their investment in client success, making the recruitment process feel seamless. Overall, the sentiment reflects high satisfaction with Remote Team Solutions' dedication to client needs and successful outcomes.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023What truly sets Remote Team Solutions apart is their dedication to streamlining the entire process. In the past, recruiting for remote positions often felt like searching for a needle in a haystack, but Remote Team Solutions made it feel like a breeze. Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized.
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Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Customized support
Clients have expressed high satisfaction with Growth Hub's customized support, highlighting their responsiveness and flexibility in tailoring solutions to meet specific needs. One client noted, 'They are quick and responsive to our needs,' and praised their ability to deliver accurate, timely data. The company's commitment to understanding client objectives and providing personalized service has been a significant factor in fostering successful partnerships.-
Back Office Outsourcing & Market Research for Consulting Co
4.0 Jun 26, 2025Upon receiving a project request from us, Growth Hub handles our project with a sense of care and urgency, and ultimately deliver quite timeously. It helps a lot that they are flexible and able to accommodate our needs, willing to tailor their solutions to fit our needs as well. Their willingness to offer customised solutions tailored to our needs stood out.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.Was this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing5% Call Center Services +1 service5% Sales OutsourcingSee all 52 projectsTop Customer Service excels as a Business Process Outsourcing provider, offering Remote Back Office Solutions and Virtual Office Support. The company consistently receives high praise for its professionalism, responsiveness, and ability to enhance client satisfaction and efficiency. Over 90% of reviews highlight their effective project management and adaptability, with users noting significant improvements in customer response times and lead conversion rates.
12 of 12 Back Office Outsourcing reviews are 5 stars11 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Real Estate Company
5.0 — Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule Read moreWas this helpful?
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, notably in Construction, Education, Automotive, and Non-profit sectors. Clients expressed satisfaction with their responsiveness, professionalism, and ability to streamline communications, resulting in improved client engagement and faster response times. Construction businesses highlighted enhanced lead management, while educational institutions noted better support operations. Overall, feedback reflects a positive sentiment towards their services, making them a suitable choice for clients in the aforementioned industries.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Automotive Non-profit Real estate Financial services Legal Advertising & marketing IT Services Other Industry Other industries Home Services Government Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Top Customer Service as providing excellent value for money, with several reviews emphasizing their 'good value for cost' and 'high ratings.' For instance, one client noted that their services allowed them to save over 50% in costs while improving customer satisfaction. Another mentioned the quick response times and professional communication as key benefits. Overall, the sentiment regarding pricing and value is overwhelmingly positive, with clients appreciating the balance of quality service at a reasonable price.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
20% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.Was this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing50% Call Center Services10% AI Development +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 76 projectsSmith.ai is a provider of remote office support and administrative support services, specializing in answering services and appointment setting. Overall, 67% of reviewers highlighted promptness and effective communication, while 33% expressed dissatisfaction with customer service, emphasizing challenges in service cancellation. Notably, they offer diverse plans and seamless call management, ensuring no missed calls.
Reviews mention Hard working
The feedback regarding Smith.ai highlights their hard-working nature, with clients noting their dedication to satisfying client needs. One client stated, "This is a very professional company that works hard to satisfy its clients' needs," emphasizing their willingness to adapt and respond promptly to requests. The overall sentiment reflects a strong appreciation for their commitment and efficiency, contributing to a positive working relationship.-
Virtual Receptionists for Attorney
5.0 May 7, 2020This is a very professional company that works hard to satisfy its clients needs. They are always willing to initiate changes to my instructions and these requests can usually be handled simply by sending an email which is another huge time saver for me.
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Industry Experience
Smith.ai has demonstrated strong expertise in the legal, manufacturing, healthcare, hospitality, financial services, and advertising industries. Legal clients frequently highlight their professional call handling, lead qualification, and efficiency improvements, while manufacturing and healthcare businesses appreciate their effective communication and responsiveness. Overall, the sentiment is positive, emphasizing Smith.ai's reliability and value for cost across various sectors, making it a suitable choice for businesses seeking comprehensive virtual receptionist services.
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Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Smith.ai's cost and value for money is largely positive. Many clients noted that the pricing fits their budget and offers good value compared to hiring in-house staff. For instance, one client mentioned they spent $3,000 annually, significantly less than the cost of a full-time receptionist. However, a few clients expressed concerns about recent issues impacting service quality, which they felt could lead to financial losses, indicating a need for consistent performance alongside competitive pricing.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Back Office Outsourcing20% Recruiting20% Staffing +4 services15% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Reviews mention Detail-oriented
Clients have praised Sharkhelpers for their meticulous attention to detail, highlighting it as a standout quality in their service delivery. One client noted, 'Their attention to detail, responsiveness, and dedication to our success were outstanding.' This feedback reflects a strong overall sentiment of satisfaction regarding their detail-oriented approach, which contributed to the successful onboarding of remote sales team members and enhanced operational efficiency.-
Recruitment Services for Asset-Based Transportation Company
5.0 Mar 11, 2025The attention to detail, responsiveness, and dedication to our success were outstanding.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
Read All ReviewsSelect Industry to see insights
Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Back Office Outsourcing30% Content Moderation Services30% Customer Service Outsourcing +5 services10% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a Business Process Outsourcing (BPO) company specializing in back office services, administrative support, and remote office solutions. They excel in delivering tailored remote back office and customer service solutions, achieving a satisfaction rate of over 90% in meeting Service Level Agreements. Reviewers consistently commend Enshored's project management, communication skills, and ability to adapt to specific business needs, highlighting their proactive approach and cost efficiency.
Reviews mention Great project management
Clients have consistently praised Enshored for their exceptional project management capabilities. One client noted that while their needs were not always complex, Enshored demonstrated strong project management skills whenever required, utilizing various collaboration tools effectively. Additionally, the client's appreciation for Enshored's 'no-drama attitude' highlights their adaptability and responsiveness. Overall, the sentiment regarding Enshored's project management is overwhelmingly positive, indicating a reliable partnership for diverse business needs.-
BPO for Marketing Company
5.0 Sep 5, 2023Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet.
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3 of 4 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Sales OutsourcingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.-
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for its exceptional project management and adaptability. Clients reported significant improvements in lead generation and operational efficiency, with one noting a 50% increase in leads and a 35% rise in conversion rates. Their proactive communication and tailored solutions were particularly appreciated, leading to a seamless collaboration. Overall, clients expressed high satisfaction, with no notable areas for improvement identified.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services exemplifies excellence in Business Process Outsourcing (BPO) with a focus on Remote Back Office Solutions and Administrative Support Services. The company has received overwhelmingly positive feedback for its efficient project management, timely delivery, and excellent communication skills, with 100% of reviewers noting satisfaction and professionalism. Clients consistently praise their ability to seamlessly integrate into existing workflows, enhancing operational efficiency and productivity.
Reviews mention Efficient
The overall sentiment regarding the efficiency of The Hour - Back Office and Virtual Assistant Services is highly positive. Clients consistently commend their ability to streamline operations, enhance response times, and manage tasks efficiently. For instance, one client noted their 'ability to anticipate our needs' and how they 'fit into our workflow effortlessly.' Another highlighted their 'speed and accuracy' in handling requests, which significantly improved turnaround times and reduced errors. Overall, their proactive communication and adaptability contribute to a seamless collaboration.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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6 of 6 Back Office Outsourcing reviews are 5 stars6 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Support for Life Sciences Recruiting Co
5.0 — The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249
Services provided
10% Back Office Outsourcing15% Employer of Record (EOR) Services15% IT Staff Augmentation +5 services15% Recruiting15% Staffing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Reviews mention Reasonable pricing
Clients have consistently highlighted MWDN's reasonable pricing as a key strength. One client noted that MWDN was an 'affordable choice in terms of budget' while delivering good quality, emphasizing the challenge of finding quality software development at a low cost. Another feedback mentioned that MWDN provided 'good project development for a reasonable price', reflecting overall satisfaction with their pricing strategy. This sentiment indicates that MWDN is viewed as a cost-effective option without compromising on quality.-
Developed Fleet Management Solution for Automotive Company
4.5 Aug 1, 2016Since we didn't have enough experience in developing a mobile application, we came to modify our requirements during development. This was a big problem for developers, but MWDN wasn't overwhelmed by our frequent changes. Their flexibility was one of the key factors for choosing MWDN. All the work was delivered within time and budget.
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iOS & Android Development for E-Learning Startup
5.0 Jul 27, 2016Finding a good-quality software development team for a low cost is no small challenge. I went through this process quite a few times and found that results can vary drastically. I could select a company that looked good on paper, but working with the specific people on their team didn't turn out so great. The team from MWDN was very good technically and communication-wise, so we had a success story. MWDN offered good project development for a reasonable price.
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8 of 10 reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews highlight MWDN's exceptional project management and responsiveness, with clients praising their ability to deliver high-quality results on time. Notable feedback includes a VP noting they 'consistently went above and beyond' and a General Manager appreciating the team's flexibility and scalability. Overall sentiment reflects strong satisfaction, with clients emphasizing MWDN's professionalism and culture fit, while suggestions for improvement are minimal.Was this helpful?
Industry Experience
MWDN has demonstrated expertise across various industries including IT Services, eCommerce, Financial Services, and Automotive. Clients praised their professionalism, responsiveness, and ability to deliver high-quality software solutions on time. In IT Services and Financial Services, MWDN was noted for seamlessly integrating with clients' teams. In eCommerce, they significantly improved operational efficiencies. Overall sentiment is highly positive, indicating strong potential for clients in need of development support in these sectors.
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Software eCommerce Automotive Consumer Products Education Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed10 - 49Londonderry, NH
Services provided
10% Back Office Outsourcing80% Accounting10% Fractional CFO ServicesSee all 22 projectsAppletree Business Services is a financial advisory and bookkeeping firm specializing in due diligence, quality of earnings evaluations, and comprehensive accounting services. Reviews indicate a strong emphasis on professionalism, responsiveness, and expertise, with 100% of feedback being positive. Their proactive approach and timely project delivery are frequently commended, reflecting their commitment to meeting client needs effectively.
5 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent client reviews for Appletree Business Services reflect a consistently positive sentiment, highlighting their thoroughness, timely delivery, and effective communication. Clients commend their expertise in financial due diligence and bookkeeping, with one noting, "They successfully migrated our QuickBooks... within 60 days." Another praised their proactive approach, stating, "Every interaction has been pleasant." Overall, clients express satisfaction with the team's professionalism and ability to meet project goals, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Appletree Business Services has demonstrated strong expertise in various industries including real estate, advertising & marketing, construction, business services, financial services, home services, and manufacturing. Feedback highlights their strengths in financial due diligence, bookkeeping, and tax preparation, with clients appreciating their responsiveness and proactive project management. Overall sentiment is positive across industries, indicating that Appletree is well-suited for companies seeking reliable financial services and strategic business advice.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Construction Other Industry Business services Home Services Financial services Manufacturing Hospitality & leisure Wellness & Fitness Real estate DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Appletree Business Services' excellent value for money, noting their competitive pricing and effective service delivery. One client mentioned spending around $5,000 for comprehensive financial advisory services without encountering any budget overruns. Another remarked on their good value for cost, stating that Appletree's services fit their budget while providing high-quality results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance between cost and the quality of service provided.Was this helpful?
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Denver, Colorado (2) Kalamazoo, Michigan (1) Merrimack, New Hampshire (1) New Orleans, Louisiana (1) Belle Glade, Florida (1) Murfreesboro, Tennessee (1) Opelika, Alabama (1) Darien, Connecticut (1) Chicago, Illinois (1) Atlanta, Georgia (1) Grand Rapids, United States (1) Concord, North Carolina (1) New York City, New York (1) San Francisco, California (1) Orlando, Florida (1) Boston, Massachusetts (1) Waltham, Massachusetts (1) Westford, Massachusetts (1) Brookline, New Hampshire (1) Londonderry, New Hampshire (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing30% Recruiting30% Recruitment Process Outsourcing +1 service30% StaffingSee all 5 projectsAbroadWorks specializes in Business Process Outsourcing, providing Offshore Administrative Services and Remote Back Office Solutions. The company receives predominantly positive feedback, with clients praising their ability to quickly recruit qualified candidates and their strong communication skills. Approximately 90% of reviewers highlight the efficiency and flexibility of their workforce, although minor contract management issues were noted.
Reviews mention Communicative
Clients express a strong sentiment regarding the communicative nature of AbroadWorks. One project coordinator noted, "AbroadWorks is responsive and has great communication," highlighting their accessibility and timely responses. Similarly, a marketing manager praised the team for their effective communication during virtual meetings, stating, "The team communicates well with us and delivers work on time." Overall, feedback indicates that AbroadWorks excels in maintaining clear and consistent communication throughout projects.-
Staffing Services for IT & Cybersecurity Company
4.5 Aug 15, 2025AbroadWorks' project management is great. The team communicates well with us via virtual meetings and phone calls and delivers work on time. I'm impressed by the systems and processes AbroadWorks has in place, whether for onboarding a new associate or internal changes. The team is very strong in communication and wants to keep up the relationship. AbroadWorks ensures we're aware that they're there for us.
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Virtual Assistant & Recruiting for Construction Company
4.5 Aug 28, 2025AbroadWorks is responsive and have great communication. There are a lot of people we can reach out to when we needed and they are available most of the time when we reach out. They meet the deadline whenever we work together on hiring a new candidate. They also support closely with hiring process and provide multiple profiles that would meet our expectation. Their communication is great, and their team is responsive.
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Industry Experience
AbroadWorks has garnered positive feedback across diverse industries, including Construction, eCommerce, IT Services, Insurance, and Transportation. Clients commend their expertise in recruitment, administrative support, and customer service. The Construction sector praises their effective virtual assistance, while eCommerce clients highlight the impact of their customer service outsourcing on business growth. In IT Services, their marketing support has enhanced operational efficiency. Insurance clients appreciate their talent sourcing for administrative roles, and Transportation partners value their flexible staffing solutions. Overall sentiment is highly favorable, indicating a strong fit for companies seeking quality personnel across these sectors.
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Insurance IT Services eCommerce Construction TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of AbroadWorks consistently highlight the company's competitive pricing and strong value for money. One project coordinator noted that the pricing fit their budget, while an IT marketing manager emphasized the economical nature of their services, stating they received quality support for just over $2,000 monthly. A public insurance adjuster mentioned that they felt they received more than they paid for, emphasizing the professionalism and effectiveness of the team. Overall, sentiment regarding cost and value is highly positive.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +8 services10% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)See all 3 projectsRelay Human Cloud is a Business Process Outsourcing company specializing in Remote Back Office Solutions, offering services such as accounting and administrative support. The reviews reveal customer satisfaction, emphasizing their effective communication, transparency, and diligent service delivery. Approximately 100% of the feedback highlights their responsive engagement and eagerness to learn, with no significant areas for improvement mentioned.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Accounting Services for Oil & Gas Company
5.0 — Relay Human Cloud provides accounting services for an oil and gas company. The team is responsible for coding corporate-level invoices, properly routing non-conforming invoices, and more. Read moreWas this helpful?
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
20% Back Office Outsourcing5% AI Agents5% Call Center Services +14 services5% Content Marketing5% Content Moderation Services5% Content Writing Services5% Customer Service Outsourcing5% Ecommerce Marketing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Logistics & Supply Chain Consulting5% Marketing Strategy5% Other Digital Marketing5% SMS Marketing5% Sales Outsourcing5% Social Media Marketing5% StaffingSee all 69 projectsTop Virtual Assistant is a company specializing in Administrative Outsourcing, providing Remote Office Support and Back Office Services. Across reviews, they received approximately 100% positive feedback for improving workflow efficiency and communication. Frequently praised for their reliability and responsiveness, around 30% of reviewers noted their exceptional organization and adaptability in managing diverse tasks.
25 of 25 reviews are 5 stars14 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the last six months, client feedback for Top Virtual Assistant has been overwhelmingly positive. Clients noted significant improvements in operational efficiency, such as quicker response times and better organization. For instance, one client reported regaining 20–25 hours per week due to improved task management. While most clients expressed high satisfaction, a common suggestion for enhancement was more frequent progress updates. Overall, the sentiment reflects reliability and a strong cultural fit, making Top Virtual Assistant a trusted partner.Was this helpful?
14 of 14 Back Office Outsourcing reviews are 5 stars14 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 14 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Towing Company
5.0 — Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted Top Virtual Assistant's excellent value for cost, describing their services as a 'good value for cost' and 'great culture fit.' Many reviews highlighted significant improvements in operational efficiency and customer response times, attributing these gains to the company's effective management and support. Overall sentiment reflects strong satisfaction, with clients appreciating the team's responsiveness and professionalism, although some suggested minor enhancements in performance reporting.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +4 services10% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationSee all 7 projectsStrong Vision Data Processing is an Offshore Back Office and Business Process Outsourcing company specializing in Administrative Support Services such as data entry, PDF redaction, and spreadsheet management. Their reviews are overwhelmingly positive, highlighting their organizational skills, cost-effectiveness, and timely project delivery, with 100% of reviewers praising their efficiency and responsiveness.
Reviews mention Reasonable pricing
Clients have consistently praised Strong Vision Data Processing for their reasonable pricing, often highlighting it as a key factor in their selection process. One client noted that Strong Vision 'far exceeded our expectations in timing, budget, and data quality.' Overall, the sentiment surrounding pricing is positive, with clients appreciating the value delivered relative to costs incurred.-
Data Processing for Safety Equipment Retailer
5.0 Dec 20, 2022What did you find most impressive or unique about this company? Timing, budget, and data quality!
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Strong Vision Data Processing has been overwhelmingly positive. Clients commend their timely delivery and organization, highlighting their efficiency in managing projects, particularly in data entry and redaction tasks. One client noted their impressive speed and cost-effectiveness, stating they have maintained a long-term working relationship due to consistent quality. Overall, there are no notable areas for improvement, indicating strong client satisfaction.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Services for Economic Consulting Company
5.0 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for providing exceptional value at competitive prices. One client noted they were 'significantly cheaper than other providers,' while another highlighted their 'flexible billing' and ability to deliver quality work within budget. Overall sentiment indicates that the company not only meets but often exceeds expectations in terms of cost-effectiveness and timely delivery, making them a trusted partner for various projects.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Back Office Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Back Office Outsourcing30% Recruiting15% Customer Service Outsourcing +4 services15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Helpful
The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing30% Call Center Services20% Finance & Accounting Outsourcing (FAO)See all 5 projectsCareLink Billing Services LLC is a specialized Back Office Services company, providing exceptional billing support for healthcare practices. With 100% positive feedback, clients commend their professional, responsive, and personalized approach, significantly reducing administrative burdens and enhancing focus on client care. Their deep understanding of the behavioral health field and tailored solutions are frequently highlighted.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for TueCa RCM™ highlight exceptional client satisfaction, particularly regarding communication and results. A CEO from LNS Medical Supply praised Rizwan's expertise, noting that his support contributed to reaching seven figures in revenue within two years. Clients appreciated the company's alignment with their values and efficient billing practices, which successfully reduced accounts receivable days. Overall, feedback reflects a strong sentiment of trust and effectiveness in service delivery.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Medical Billing for Psychological Testing & Therapy Co
5.0 — CareLink Billing Services LLC provides medical billing services for a psychological testing and therapy provider. The team processes claims and ensures reimbursements are received on time. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CareLink Billing Services LLC for their competitive pricing and excellent value for money. One client highlighted that their pricing 'fit our budget' while another noted their 'good value for cost.' Overall sentiment reflects that the company's services have significantly reduced administrative burdens and increased revenue, making them a recommended choice for affordable and effective billing solutions.Was this helpful?
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This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingSee all 6 projectsOnQ Global is a Business Process Outsourcing (BPO) firm specializing in Offshore Back Office and Remote Office Support services. The company is highly praised in its reviews, with clients highlighting its exceptional project management, strong leadership, and impressive onboarding processes. Notably, reviewers mention effective communication, quick scalability, and high-quality service, with 100% of reviews reflecting satisfaction and no areas marked for improvement.
3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
Read All ReviewsSelect Industry to see insights
MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingSee all 5 projectsSPLACE BPO is a Business Process Outsourcing firm specializing in Administrative Support Services and Remote Office Support. Reviews reflect an overall positive experience, with clients praising their quick adaptability and effective project management. While 70-80% of feedback highlights their professionalism and strong communication skills, a minor 10-20% note isolated performance issues, promptly addressed by their team lead.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.8/40.018.4/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.9/40.016.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.
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