Top Back Office Outsourcing Companies
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List of the Top Back Office Outsourcing Service Providers
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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
15% Back Office Outsourcing35% Customer Service Outsourcing25% Call Center Services +2 services20% AI Agents5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Support Services. Across their reviews, 100% of clients praised their strong project management, timely delivery, and adaptability, with particular commendation for their responsive communication and seamless transitions. Their team is noted for genuine quality and proactive service.
Reviews mention Efficient
The overall sentiment regarding efficiency in client feedback for SupportYourApp is overwhelmingly positive. Clients praised the team's ability to handle customer inquiries and support tasks promptly and effectively. For instance, one client noted, 'The team has been responsive, reliable, and easy to work with.' Another stated, 'Their professionalism and efficiency have contributed positively to our service standards.' Overall, clients expressed satisfaction with timely responses and smooth project management, highlighting a consistent delivery of quality service.-
Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.
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Support for Video-Based Health & Wellness Monitor
5.0 Nov 15, 2021It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.
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Customer Support Services for SaaS Company
4.5 Aug 5, 2021Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.
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BPO Services for Marketing Platform
5.0 May 5, 2021We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!
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Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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11 of 14 reviews are 5 stars1 new review for Back Office Outsourcing services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO) +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Professional
The feedback regarding professionalism at TechSpeed Inc. is overwhelmingly positive. Clients consistently highlight their timely communication and reliability, with one stating they 'always deliver work on time.' Another client emphasized their professionalism and helpfulness, reflecting on a ten-year partnership. TechSpeed's ability to accommodate urgent tasks and their experienced team have also been noted, enhancing the overall client experience. No significant areas for improvement were identified, reinforcing their strong professional reputation.-
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company
5.0 Jan 10, 2019I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. Their quick responses and their professionalism are impressive. There are sometimes communication issues, but part of that is on our end when we don’t explain in detail exactly what we need.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Professional
The feedback regarding professionalism at TechSpeed Inc. is overwhelmingly positive. Clients consistently highlight their timely communication and reliability, with one stating they 'always deliver work on time.' Another client emphasized their professionalism and helpfulness, reflecting on a ten-year partnership. TechSpeed's ability to accommodate urgent tasks and their experienced team have also been noted, enhancing the overall client experience. No significant areas for improvement were identified, reinforcing their strong professional reputation.-
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company
5.0 Jan 10, 2019I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. Their quick responses and their professionalism are impressive. There are sometimes communication issues, but part of that is on our end when we don’t explain in detail exactly what we need.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Undisclosed< $25 / hr50 - 249Udaipur, IndiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Professional
Clients consistently highlight the professionalism of Growth Hub, noting their effective communication and project management skills. One CEO remarked, 'Their team is professional, communicative, and easy to work with,' while also praising their strategic insights and ability to exceed expectations. The collaboration is characterized by regular updates and a strong partnership approach, further solidifying their reputation as a trusted advisor in lead generation efforts.-
Lead Generation Services for Credit Line Provider
4.5 Jan 12, 2022Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future. Their team is professional, communicative, and easy to work with. I was impressed with Growth Hub’s project management. At the beginning of the project, they allocated time to provide strategic insight into our lead generation efforts. They’re very communicative and straightforward; Growth Hub managed their internal team well.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company
5.0 Aug 5, 2023The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
Reviews mention Honest
The feedback highlights a strong sentiment of honesty regarding Remote CoWorker's services. A client praised the 'honesty and thoroughness' of their virtual assistant, emphasizing the reliability and transparency in their work. This positive sentiment is reinforced by the client's overall satisfaction with the project management and communication, indicating that the company is responsive to client needs without any noted areas for improvement.-
Virtual Assistant for Healthcare Company
5.0 Jul 16, 2025I’m impressed with the honesty and thoroughness of my VA.
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15 of 15 reviews are 5 stars10 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions, Administrative Support Services, and Virtual Office Support. Overall, 92% of reviewers highlight their professionalism, responsiveness, and ability to integrate seamlessly with existing operations. Despite minor issues, such as initial attendance problems, most clients commend Unity Communications for their communicative project management and timely delivery of services.
Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work across various projects. One client noted, "Items have always been delivered on time and with high quality," while another emphasized, "Their team not only integrates well with our existing operations but seems to actively elevate the standards." Additionally, feedback highlights their professionalism, responsiveness, and impressive communication skills, with one client stating, "I’m giving Unity Communications 5 stars!" Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of their services.-
BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer
5.0 Oct 11, 2022Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa
5.0 Sep 24, 2021I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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7 of 8 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Retail & E-Commerce Company
4.5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality. Read moreWas this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company
5.0 Aug 5, 2023The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Support for Survey Kiosk Company
5.0 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingSee all 104 projectsStellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.
Reviews mention Transparent
The sentiment regarding transparency in Stellar Staff's service is overwhelmingly positive. Clients appreciated their proactive communication, particularly during critical situations. For instance, one reviewer noted how Stellar Staff provided 'transparent, real-time updates' during a network issue, which was commended by enterprise customers. Additionally, their meticulous documentation and structured approach to client interactions fostered trust and clarity, with one client highlighting their ability to create detailed troubleshooting guides that empowered users. Overall, clients recognized Stellar Staff as a reliable partner that prioritized transparency in their operations.-
Customer Service Outsourcing for Medical Device Manufacturer
5.0 Jun 21, 2025Stellar Staff's Precision Partnership approach set new standards for responsiveness. They implemented daily alignment meetings with our production teams and real-time escalation protocols. When material delays impacted a robotic surgery instrument project, they developed customized client notifications within hours while coordinating alternative solutions - all while maintaining complete documentation transparency.
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Customer Service Outsourcing for Cybersecurity Company
5.0 Jun 22, 2025The impact of Stellar Staff’s involvement was evident across multiple dimensions. Client satisfaction scores rose steadily, with particular praise for the team’s ability to demystify complex security concepts without oversimplifying solutions. For example, during a widespread network configuration issue affecting several clients, Stellar Staff’s rapid coordination with our engineering team minimized downtime and provided transparent, real-time updates, an effort that earned commendation from multiple enterprise customers.
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26 of 30 Back Office Outsourcing reviews are 5 stars20 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 30 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Healthcare Company
5.0 — Stellar Staff provided back-office support for a healthcare company. The team developed a patient management system, a scheduling platform, and a billing system, and also trained the staff. Read moreWas this helpful?
Industry Experience
Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
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Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Back Office Outsourcing60% Customer Service Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. The reviews highlight their exemplary staff, proactive communication, and efficient delivery, with 100% of the feedback indicating satisfaction with quality, timeliness, and cost-effectiveness. Reviewers particularly commend their ability to scale and maintain low turnover.
Reviews mention Exceptional performance
Clients consistently express exceptional satisfaction with Helpware's performance, noting their responsiveness and commitment to quality. One client highlighted that their customer satisfaction scores reached an all-time high due to Helpware's empathetic agents and effective leadership. Another client praised the proactive communication and timely delivery of services, stating that Helpware exceeded quality and timeliness targets weekly. Overall, the sentiment reflects a strong alignment of company values, effective project management, and a dedication to client success.-
Customer Service via Chat
5.0 Feb 1, 2019We're impressed with their empathy. They're dedicated to working with each individual customer. It's not like working with a robot that manages an overseas service center. They're targeting human beings with feelings and they're there to help our customers. If they don't know something, they'll ask their manager or a project manager. Their customer service is impeccable.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Reviewers consistently praise their proactive approach, with approximately 75% highlighting timely project completion and effective communication. Clients commend Wing Assistant for enhancing operational efficiency and integrating seamlessly into existing workflows, delivering substantial value at competitive pricing.
Reviews mention Efficient
The overall sentiment regarding efficiency in client feedback is overwhelmingly positive. Clients commend Wing Assistant for their timely delivery and seamless integration into existing workflows. For instance, one client noted a '50% faster' task completion rate, while another highlighted a '30% reduction in scheduling errors.' The team is described as 'highly reliable' and 'adaptable,' contributing significantly to operational improvements and overall satisfaction. Communication is consistently cited as clear and proactive, further enhancing their efficient service delivery.-
Back Office Outsourcing for Arts & Entertainment Company
5.0 Jun 5, 2023Efficient. I was notably impressed with their great communication and prompt responsiveness.
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Data Input & Research for Venture Capital Firm
5.0 Jan 12, 2023The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. For example, we occasionally have a project that differs from Wing Assistant’s usual tasks. Bipin is very quick to adapt, respond, and learn new tasks by asking questions so he can perform them.
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Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022It's been saving us a lot of valuable time and giving us a lot of brainspace knowing this task was running by itself and always completed timely. The we used Slack on a day to day basis for questions and troubleshooting. It's been very smooth and efficient.
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Virtual Assistant Services for Family Medicine Practice
5.0 Feb 12, 2025Improved Appointment Scheduling Efficiency: Reduction in appointment scheduling errors by 30%. Increase in patient appointment confirmations by 25%. Streamlined Billing and Insurance Processes: 35% decrease in billing errors. 25% faster insurance claim processing times. These outcomes highlight the significant positive impact that Wing AI Technologies' virtual assistants have had on our medical practice, contributing to improved efficiency, patient satisfaction, and overall operational success. Wing AI Technologies demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that all tasks and deliverables were completed according to the agreed-upon schedule. Overall, their project management was efficient and reliable, contributing to the success of our partnership.
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Back Office Outsourcing for Event Planning Platform
5.0 Nov 25, 2025Wing Assistant's work has resulted in faster customer service at a 20% of the cost this service would cost in the US. The team has helped us complete tasks 50% faster. Overall, Wing Assistant has been reliable, efficient, and a meaningful boost to our operations.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 33 projectsUassist.ME is a distinguished provider of Remote Back Office Solutions and Business Process Outsourcing services, renowned for its proficient handling of administrative support tasks. The company consistently earns commendations for its proactive communication, timely delivery, and seamless integration into client operations. Approximately 100% of reviews highlight their effectiveness in reducing operational inefficiencies and their professional, personable team.
Reviews mention Efficient
The reviews highlight a consistently positive sentiment regarding Uassist.ME's efficiency. Clients noted their quick turnaround times, such as a 24-hour response rate, and praised their time management, stating that deadlines are consistently met. One client emphasized their dependability and the ability to fill free time effectively. Overall, Uassist.ME is recognized for its competent and efficient service, contributing significantly to clients' operational success and cost-effectiveness.-
BPO for Financial Services Company
4.5 Aug 19, 2021We’ve never had issues with deadlines — I think that their time management is excellent. Also, the problems that have been presented to us are minimal, so there are no concerns there. In terms of communication, we use Microsoft Teams, Outlook, emails, and weekly check-in calls with the whole team to ensure that everything’s on track.
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BPO & Virtual Assistance for Restaurant
5.0 Jul 20, 2020Uassist.ME has very fast turnaround times, usually within 24 hours. They keep a very detailed record of the time spent on tasks, which I feel is financially efficient. Having worked together so long, they know our brand and our clients.
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Customer Service for Craft Spirits E-Commerce Business
5.0 Mar 9, 2020The efficiency and competency of the employees are great. Uassist.me's VA has been able to completely free up one of our employees to now go in a different direction for the business, which has been extremely important to us.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Uassist.ME has received positive feedback for enhancing customer service and communication efficiency. A client from Monster Cuts noted a 28% reduction in dropped calls and improved customer satisfaction scores due to the proactive virtual assistant's efforts. The daily communication and thorough documentation were particularly praised, establishing trust in their problem-solving capabilities. Overall, clients express high satisfaction with the service, citing a smooth operational experience.Was this helpful?
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
20% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 11 projectsBPO Hive LLC is a business process outsourcing company offering services such as lead qualification, outbound sales, virtual reception, data entry, and customer service support. They consistently receive high praise for their responsive communication, professionalism, and ability to scale services, with 100% of reviews highlighting their commitment to quality and efficient project management. Overall, clients appreciate their cost-effectiveness and alignment with company values.
Reviews mention Detail-oriented
Clients consistently praised BPO Hive LLC for their detail-oriented approach, highlighting their organized project management and commitment to quality. One client noted their 'attention to detail' and ability to deliver 'well-qualified, high-intent appointments.' The proactive communication and adaptability to feedback were also emphasized, reinforcing their reliability in achieving project goals. Overall, the sentiment reflects a strong appreciation for their meticulousness and dedication to meeting client expectations.-
Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner.
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Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchBPO Hive LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Back Office Outsourcing80% Sales Outsourcing10% Call Center ServicesSee all 53 projectsAppointment Setter Online is a Business Process Outsourcing (BPO) company specializing in lead generation and appointment setting services. Across reviews, 100% of clients praised their ability to improve lead quality and scheduling efficiency, enhancing business pipelines. Their professionalism and organized project management were consistently highlighted, although a few clients mentioned a desire for more detailed performance analytics.
Reviews mention Exceeds expectations
Clients consistently report that Appointment Setter Online exceeds expectations, highlighting their effective appointment setting and sales coaching services. One client noted a 22% increase in sales, while another praised the specialized team and timely communication. Feedback emphasizes satisfaction with the team's quality and responsiveness, with no identified areas for improvement. Overall, clients express a high level of contentment and recommend engaging with Appointment Setter Online for their professional services.-
Appointment Setting & Sales Outsourcing for Marketing Agency
4.5 Aug 5, 2025Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations. We’re satisfied with the quality of the team, and they've actually increased our sales.
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Appointment Setting & Sales Closing for Home Services Co
5.0 Aug 18, 2025Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them. Their work is on time, and I have never had to ask for anything twice. Appointment Setter Online has specialized teammates. For example, if we work on a specific state, Appointment Setter Online provides someone who can speak the accent of a particular state.
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18 of 18 Back Office Outsourcing reviews are 5 stars16 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 18 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation Services for Cleaning & Painting Company
5.0 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
25% Back Office Outsourcing45% Call Center Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values.
Reviews mention Puts the customer first
The feedback from clients highlights Hit Rate Solutions' strong commitment to customer satisfaction. One client noted the company's proactive approach in ensuring follow-ups with customers, which significantly improved their service efficiency. Additionally, the availability of dedicated managers for immediate communication and project adjustments further exemplified their customer-first mentality. Overall, clients expressed high satisfaction with the responsiveness and adaptability of Hit Rate Solutions, indicating a strong alignment with their needs.-
Phone Answering & Data Encoding Services for Locksmith Firm
5.0 Dec 2, 2023Every thing that i need to change with my project i got manger that i can send message right away and we can do the change to make it fit for my needs. Also there is another manager always keep checking up with me that im happy with my project and with my associates. They are committed to the project. They taking care for that A-Z if some associate is getting sick they taking care for change of shift also if associate need days off they take care for all the changes which is save me a lot of time that i don't need to take care for that kind of staff.
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3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant & Recruiting for Financial Services Co
5.0 — Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 20 projectsOBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner.
Reviews mention Professional
Clients consistently praised OBI Services for their professionalism and strong project management, highlighting timely delivery and proactive communication. One client noted their 'exceptional project management' and flexibility in adapting to changing priorities. Another highlighted their 'commitment to quality and adaptability,' stating they felt like a strategic partner rather than just a vendor. Overall sentiment reflects high satisfaction, with clients expressing appreciation for the team's attention to detail and responsiveness, contributing to improved operational efficiency and service quality.-
Back Office Outsourcing for Healthcare Company
5.0 Sep 8, 2025Their project management was excellent; tasks were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs, quickly addressing any questions or adjustments we had throughout the project. What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our business needs. Overall, I was extremely satisfied with their work and found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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Data Entry for B2B Healthcare Supply Chain Platform
5.0 Sep 8, 2025Their project management was excellent; tasks were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs, quickly addressing any questions or adjustments throughout the project. What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our company. Overall, I was extremely satisfied with their work and found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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Data Entry & Processing for Nutrition Company
5.0 Sep 8, 2025Their project management was excellent; tasks were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs, quickly addressing any questions or adjustments throughout the project. I was extremely satisfied with their work. We found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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Customer Service Outsourcing for Rewards Platform
5.0 Oct 22, 2025OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations.
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Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 Nov 22, 2025OBI Services demonstrated exceptional project management throughout the engagement. All deliverables were completed on schedule, and they maintained consistent communication, providing updates and addressing any concerns promptly. Their team was highly responsive and flexible, quickly adapting whenever priorities shifted or new requirements arose, ensuring that our operational goals were always met without disruption. What impressed us most about OBI Services was their ability to combine operational efficiency with a deep understanding of our mission. Unlike typical outsourcing providers, they genuinely appreciated the impact of our work and tailored their processes to support it. Their professionalism, proactive problem-solving, and commitment to quality made them feel like a true strategic partner rather than just a service vendor.
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5 of 5 reviews are 5 stars4 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for OBI Services reflect a strong overall sentiment, highlighting their exceptional attention to detail and commitment to quality. Clients from diverse sectors noted significant improvements in operational efficiency, such as a 40% reduction in response times and over 99% accuracy in data management. Their project management was praised for timely deliveries and proactive communication. Notably, one client appreciated OBI's adaptability to evolving needs, while another suggested enhancing onboarding documentation for larger datasets. Overall, OBI Services is regarded as a reliable partner.Was this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Services provided
100% Back Office OutsourcingSee all 23 projectsFreedom Makers Virtual Services is a highly flexible provider of Back Office Services and Administrative Support Services, specializing in remote office solutions. The company consistently receives positive feedback, with 100% of reviewers commending their responsive communication and seamless project management. Clients appreciate their alignment with military values and the ability to tailor support to specific needs without being bound by minimum hour commitments.
Reviews mention Proactive
Clients consistently highlight Freedom Makers Virtual Services' proactive approach, with specific praise for their Executive Assistants who anticipate needs and take initiative. One client noted their EA's resourcefulness in handling tasks and maintaining clear communication about timelines. The structured support system, including a Success Manager, ensures seamless transitions, demonstrating the company's commitment to efficiency and client satisfaction. Overall, the sentiment reflects a strong appreciation for the proactive nature of their services.-
VA & Back Office Outsourcing for Communications Firm
5.0 Jul 2, 2025My current EA is proactive, resourceful, and has taken on tasks ranging from client onboarding systems to formatting materials—freeing me to focus on client relationships and strategy. Freedom Makers has been highly responsive and reliable. My Executive Assistant consistently delivers work on time and often anticipates needs before I even have to ask. When new tasks come up—whether it’s figuring out a new system, prepping materials for a workshop, or handling client onboarding—she takes initiative and communicates clearly about timelines and progress.
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9 of 10 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
VA & Back Office Outsourcing for Communications Firm
5.0 — Freedom Makers Virtual Services provides virtual assistant services for a communications firm. The team has managed calendars and inboxes, coordinated client sessions, and prepared presentation Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Freedom Makers Virtual Services regarding overall cost and value for money. Many reviews highlight that the company's pricing fits within budgets, with one client noting it as a 'good value for cost.' The seamless onboarding process and high-quality service delivery further reinforce the value proposition, with clients reporting significant time savings and efficient task management. Overall sentiment indicates that clients feel they receive excellent service relative to the costs incurred.Was this helpful?
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San Antonio, Texas (2) San Francisco, California (2) Myrtle Beach, South Carolina (1) San Rafael, California (1) Jacksonville, Florida (1) Columbia, Maryland (1) Livermore, California (1) Menlo Park, California (1) Annapolis, Maryland (1) Charlotte, North Carolina (1) Salt Lake City, Utah (1) Philadelphia, Pennsylvania (1) Annandale, Virginia (1) Centreville, Virginia (1) Half Moon Bay, California (1) Glen Mills, Pennsylvania (1)Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a comprehensive customer support and call center management company, offering services such as customer inquiries, issue resolution, and call handling. Their clients consistently highlight their flexibility, responsiveness, and professionalism. With 100% of reviews noting improved operational efficiency and customer satisfaction, and over 80% praising their adaptability, ROI CX Solutions demonstrates consistent positive impact across diverse industries.
Reviews mention Adaptable
Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% IT Staff Augmentation +2 services5% AI Consulting5% Generative AISee all 3 projectsPontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a provider of Remote Back Office Solutions and Business Process Outsourcing services, offering a wide array of administrative support for various industries. With positive feedback from all clients, 100% of reviews highlight their project management skills and communication. Clients praise their ability to efficiently manage teams and deliver quality results, making them a reliable partner for administrative outsourcing needs.
Reviews mention Innovative
Clients express a highly positive sentiment regarding Remote Team Solutions' innovative approach to remote recruiting. One client highlighted their ability to streamline the hiring process, stating it transformed a previously challenging experience into a 'breeze.' The company's dedication to understanding unique client needs and aligning candidates with company culture was consistently praised, showcasing their innovative methods in sourcing talent. Overall, clients commend their commitment to quality and personalized service.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Outsourcing. They consistently receive high praise for their professionalism, responsiveness, and reliability, with reviewers highlighting improved organizational efficiency and communication in over 90% of feedback. Many users appreciate the company's cost-effectiveness, with nearly 100% indicating satisfaction with the service quality.
14 of 14 reviews are 5 stars12 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a consistently positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted improved operational efficiency, faster response times, and enhanced communication. Specific feedback emphasized their adaptability and organizational skills, which allowed businesses to focus on core activities. While some suggested more frequent progress updates, overall experiences were highly satisfactory, indicating that Top Virtual Assistant is a reliable choice for administrative support.Was this helpful?
16 of 16 Back Office Outsourcing reviews are 5 stars15 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 16 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistance Services for Appliance Repair Company
5.0 — Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing45% Call Center Services20% Customer Service Outsourcing +2 services15% Sales Outsourcing10% StaffingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.
Reviews mention Exceptional performance
Clients have consistently praised XACT for their exceptional performance, noting near-zero abandon rates and impressive conversion rates. One client highlighted their ability to maintain a 35% conversion rate from advertising to appointment scheduling, attributing this success to XACT's meticulous training and management. Another mentioned how XACT's team treated them as a priority, ensuring timely responses and effective communication. Overall, clients emphasized XACT's professionalism, responsiveness, and seamless integration into their operations, leading to enhanced productivity and satisfaction.-
Customer Service for Media Company's Clients
5.0 Oct 15, 2019The quality stands above and beyond what we’ve used in the past. The pricing is good and might even be better than that of US-based competition. Just by doing due diligence within the industry, I think any potential client would see the advantages that XACT brings to the table: their quality of service, their pricing, and the fact that they’re US-based, which was important to us.
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Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a Business Process Outsourcing firm specializing in Back Office Services, including Remote Office Support and Offshore Administrative Services. Reviews highlight their strong project management, adaptability, and responsiveness, with consistent delivery and a notable commitment to client needs, resulting in overwhelmingly positive feedback.
Reviews mention Exceeds expectations
Clients express high satisfaction with 1840 & Company, noting that their sales results have consistently exceeded expectations. One client highlighted their impressive staffing, training, and onboarding success, alongside effective project management characterized by excellent communication and timely deliverables. The engagement from the team, including leadership, was particularly praised for its depth and responsiveness, ensuring a swift adaptation to project needs and additional lines of business, ultimately resulting in measurable growth month over month.-
B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider
5.0 Jun 21, 2024Sales results have been above expectations and grown month over month each month they've been onboard. Willingness and ability to adapt and take on additional LOB for the Paid Marketing leads and convert at above acceptable levels while maintaining all other KPI's. As we've added business with them, they continue that engagement level and exceed expectations.
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0 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Software Company
4.5 — 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Professional
Clients consistently highlight the professionalism of Growth Hub, noting their effective communication and project management skills. One CEO remarked, 'Their team is professional, communicative, and easy to work with,' while also praising their strategic insights and ability to exceed expectations. The collaboration is characterized by regular updates and a strong partnership approach, further solidifying their reputation as a trusted advisor in lead generation efforts.-
Lead Generation Services for Credit Line Provider
4.5 Jan 12, 2022Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future. Their team is professional, communicative, and easy to work with. I was impressed with Growth Hub’s project management. At the beginning of the project, they allocated time to provide strategic insight into our lead generation efforts. They’re very communicative and straightforward; Growth Hub managed their internal team well.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a business process outsourcing company specializing in remote back office solutions and virtual office support, offering services such as administrative support and customer service. Overall feedback is highly positive, with clients praising their responsive communication, quality of candidates, and effective project management. Approximately 100% of reviewers highlighted the quality of candidates as impressive and a factor in their satisfaction.
Reviews mention High-quality work
Clients consistently highlight the high-quality work of MyOutDesk, noting their stringent vetting process that ensures top talent. One client remarked on the 'quality of applicants' received, while another emphasized the 'speed to staff' and 'quality candidates' as key differentiators. Feedback indicates that the virtual assistants significantly enhance productivity and operational efficiency, with one client stating that their assistant saved 8 hours of time weekly, contributing to faster scaling of their business.-
Back Office Outsourcing for Fitness Equipemnt Repair co
5.0 Jun 16, 2025The quality of applicants stands out. Quick delivery and responses to all assigned tasks.
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3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.
2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a distinguished Business Process Outsourcing provider, specializing in Remote Office Support and Administrative Support Services. With consistently high ratings, 100% of reviews highlight improved response times and increased customer satisfaction, while 75% praise their professional communication and effective project management. The company excels in aligning their services with client needs, delivering reliable and tailored back-office solutions.
Reviews mention Dedicated
The feedback received highlights a strong sentiment of dedication from Top Customer Service. Clients noted their team's responsiveness and genuine care in enhancing communication for Capilano Day Care. One client emphasized their satisfaction with the dedication and support provided, stating that the team adapted quickly to their needs and delivered services on schedule. While they suggested more proactive updates could enhance the experience, the overall sentiment reflects a high level of satisfaction with the company's commitment.-
Customer Service Outsourcing for Daycare Center
5.0 Feb 16, 2026The most impressive aspect was how dedicated and responsive their team was. They genuinely cared about helping our daycare communicate better with families.
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Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
Read All ReviewsSelect Industry to see insights
Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed250 - 999
Services provided
20% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Accommodating
Clients consistently describe LexReception as highly accommodating, noting their responsiveness and willingness to address issues promptly. One client highlighted their ease of onboarding and swift adjustment to call scripts, stating that the team was 'tremendously helpful' throughout the process. Another client praised their communication, mentioning how quickly LexReception implemented changes to call patching rules. Overall, the sentiment reflects a strong appreciation for LexReception's commitment to client satisfaction and support.-
Virtual Receptionist Service for Law Firm
5.0 Sep 9, 2019The workflow between our team and LexReception has been seamless. Every message has the option to answer the question of whether the virtual receptionist delivered happiness. If they did not, then feedback can be provided which someone from LexReception will promptly follow up on and correct any issues. The team at LexReception is very easy to reach and very accommodating to any requests for help and support.
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Call Answering & Appointment Setting for Law Office
5.0 May 13, 2019They do a great job. All of the calls are recorded and we can provide ratings or feedback if we feel like they need to make any adjustments. They also adapt quickly if we need to change the script if we need to and they’ve been very helpful in answering our questions.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for LEX Reception has been overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with existing systems. Clients appreciate the 24/7 availability and the personalized support from account managers, particularly noting the valuable insights provided by Latasha. Suggestions for improvement include the addition of an appointment calendar in the mobile app and support for Arabic language speakers.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.Was this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing50% Call Center Services10% AI Development +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 77 projectsSmith.ai is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Outsourcing, including services such as call answering and appointment setting. Reviews indicate mixed feedback, with 67% highlighting positive outcomes like thoroughness and effective call handling, while 33% criticize poor customer service and billing issues. Their staff's training and consistency are particularly noted by clients.
Reviews mention Accessible
The overall sentiment regarding accessibility of Smith.ai is highly positive. Clients appreciate the consistent availability of their dedicated account manager, who is described as 'amazing' and 'easily accessible'. One client noted the manager's promptness in handling requests and willingness to discuss issues at any time, reinforcing the company's commitment to communication and support. This accessibility has been instrumental in optimizing their client intake process, leading to significant improvements in efficiency.-
Call Center Services for Law Firm
5.0 Jul 8, 2021The Manager for my account is easily accessible whenever I want to discuss my Smith.ai services. They are always available for a scheduled call to discuss any issues. I consider them a strategic partner in optimizing my client intake process, as they have always provided very helpful suggestions for improving my intake system.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Smith.ai indicate a mixed sentiment among clients. One IT consultant praised their friendly service and professionalism, noting positive client feedback about the staff. Conversely, a legal practice owner expressed dissatisfaction with the AI chat service, citing inadequate support and poor chatbot performance. While some clients appreciate Smith.ai's value and innovation, others highlight a lack of guidance and project management, suggesting room for improvement in service delivery.Was this helpful?
2 of 3 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Regenerative Medicine & Therapy Co
5.0 — Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. Read moreWas this helpful?
Industry Experience
Smith.ai has garnered varied feedback across several industries, primarily excelling in the legal sector, including family law, immigration, and criminal defense. Clients commend their professionalism, responsiveness, and effective lead screening, noting significant improvements in call handling and client engagement. In manufacturing and financial services, feedback highlights their ability to efficiently manage calls and appointments, though some concerns remain about spam filtering and project management. Overall, Smith.ai is best suited for clients prioritizing customer service and lead conversion in the legal, healthcare, and business services sectors.
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Consulting Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
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$1,000+< $25 / hr50 - 249Poltava, Ukraine
Services provided
20% Back Office Outsourcing50% Data Annotation Services20% Sales Outsourcing +1 service10% Document Digitization & ManagementSee all 12 projectsTinkogroup is a dedicated provider of Back Office Services, specializing in data validation, enrichment, and classification for businesses seeking reliable Offshore Administrative Services. Across reviews, 100% of clients commend their meticulous attention to detail and efficient project management. Their commitment to quality and proactive error correction consistently ensures high data accuracy and client satisfaction in Administrative Support Services.
Reviews mention Openness
Clients have expressed a highly positive sentiment regarding Tinkogroup's openness. One CEO noted the team's eagerness to exceed expectations and their receptiveness to suggestions, which facilitated a pleasant collaboration. The client highlighted the smooth communication and consistent accessibility of the team, stating that they received prompt responses and regular updates. Overall, the feedback reflects satisfaction with Tinkogroup's organized approach and effective communication throughout the project.-
Semantic Segmentation & Video Annotation for Graphics Co
5.0 Mar 15, 2024With Tinkogroup handling the annotation, our team made significant progress in software development for our client. They were eager to exceed expectations, focused on achieving good results, and their openness to our suggestions made for a pleasant collaboration. The team was consistently accessible whenever we had questions, comments, or needed updates for our dataset and annotations. They kept us informed with regular updates on the status of our annotations. Their response time was fast, and the annotations were accurate.
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7 of 7 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Database Implementation for Consultation Marketplace
5.0 — Tinkogroup was hired to build, implement, and manage a company database to streamline data points such as industry, business model type, products, and services. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTinkogroup is very responsive
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View Packages📇CRMs and Shopify Data Entry
Whether you need database implementation, price updates for your products, or manual migration of information from an old database to a new one, we can assist you with these tasks. 💰We are open to reevaluating our cost based on your needs. 📞Please contact us before placing the order.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Back Office Outsourcing20% Recruiting20% Staffing +4 services15% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back office and virtual assistant services, including administrative support and remote office solutions. Their overwhelmingly positive reviews, with 100% of clients praising their timely delivery, organization, and adaptability, highlight their professionalism and efficient communication, making them a valuable asset for business process outsourcing needs.
5 of 5 reviews are 5 stars4 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews highlight The Hour - Back Office and Virtual Assistant Services' effectiveness in improving operational efficiency and accuracy for various clients. Clients noted a significant 70% reduction in workload and a 40-50% improvement in task completion timelines. The team is praised for their responsiveness, organization, and seamless communication, with one client appreciating their backup support system at no additional cost. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and no major concerns for improvement.Was this helpful?
10 of 10 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support for Insurance & Employee Benefits Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational Read moreWas this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated substantial expertise across various industries, particularly in Insurance, Business Services, Retail, and eCommerce. In Insurance, they excel in managing renewals, quoting, and administrative tasks, significantly enhancing workflow efficiency and accuracy. In Business Services, they streamline operations and bookkeeping, leading to well-organized financial records. Retail clients praise their reliability in handling back-office operations and invoicing. Overall, client sentiment is highly positive, indicating their strong impact and value across these sectors.
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Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail InsuranceWas this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
10% Back Office Outsourcing40% Accounting30% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingSee all 3 projectsHiline is a Business Process Outsourcing company specializing in back office services, offering bookkeeping, accounting, tax, and payroll solutions. The reviews reflect 100% positive feedback, highlighting their efficiency and professionalism which reduced clients' back-office workload from over 10 hours to less than an hour weekly. Clients commend their timely delivery and seamless communication.
Reviews mention Timely
Overall, the sentiment regarding Hiline's timeliness is overwhelmingly positive across client feedback. Clients consistently commend Hiline for delivering on time, with one client noting their tax returns were filed punctually, resulting in cost savings and efficiencies. Another client highlighted a significant reduction in time spent on back-office tasks, attributing their smooth operations to Hiline's reliable and timely service. Communication is reported to be effective, with clients appreciating Hiline's proactive approach and responsiveness.-
Accounting for Code Scanning Company
5.0 Feb 18, 2026Hiline's work resulted in on-time tax returns filing, cost savings, and efficiencies. Hiline's project management was excellent; they delivered on time. We communicated via virtual meetings, emails, and messaging apps.
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Back-Office Outsourcing for AI Platform Company
5.0 Dec 19, 2025Hiline delivers on time. We communicate via email and messaging apps.
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Fractional CFO, Accounting & HR Services for Food Company
5.0 Mar 10, 2025The Hiline team is very responsive and available. Always on time and highly competent.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for AI Platform Company
5.0 — Hiline provides back-office services for an AI platform company. The team handles the client's bookkeeping, accounting, tax, and payroll and delivers financial reports, tax filings, and tax credit Read moreWas this helpful?
Industry Experience
Hiline demonstrates strong expertise in the Information Technology and Food & Beverage industries. Clients in IT praised Hiline for efficient tax compliance and project management, resulting in significant time savings and clarity in financial reporting. In the Food & Beverage sector, their capabilities in bookkeeping, accounting, and HR services were highlighted, especially regarding e-commerce compliance. Overall, sentiment across industries is highly positive, showcasing Hiline's impact and suitability for clients requiring comprehensive financial and operational support.
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Information technology Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hiline's excellent value for money, noting their pricing aligns well with budgetary constraints. For instance, one CEO praised Hiline for their pricing fit and high ratings, which influenced their choice. Additionally, clients report significant time savings and enhanced operational clarity, attributing these efficiencies to Hiline's proactive approach and timely deliveries. Overall, the sentiment towards Hiline's cost-effectiveness and service quality is overwhelmingly positive.Was this helpful?
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$25,000+$50 - $99 / hr10 - 49Niš, Serbia
Services provided
10% Back Office Outsourcing20% Web Development15% IT Staff Augmentation +5 services15% Mobile App Development10% AI Development10% Custom Software Development10% Enterprise App Modernization10% UX/UI DesignSee all 14 projectsBoopro Technology is a comprehensive software development company specializing in web and mobile app development. Their expertise is highlighted by a high customer satisfaction rate, with reviewers frequently praising their project management skills, adaptability, and proactive approach. Notable themes include timely delivery and seamless communication, with over 80% of reviewers impressed by their responsiveness and commitment to project success.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Boopro Technology highlights their professionalism and collaborative approach in web and app development. A client noted a 20% growth in their client base following the project, crediting Boopro for timely delivery and proactive suggestions. The positive sentiment is reinforced by the company's cultural alignment and value for cost. Overall, clients express high satisfaction with project management and results, indicating a strong fit for future projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Boopro Technology highlights a strong perception of value for money. Many clients noted that the pricing fit their budgets while delivering high-quality results. For instance, one client emphasized 'good value for cost' and another appreciated the 'flexibility and responsiveness' during project development. Overall sentiment reflects satisfaction with the agency's commitment to meeting project goals within financial constraints, reinforcing their reputation for delivering quality solutions at competitive prices.Was this helpful?
More responsive than most other service providers
Get in TouchBoopro Technology is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- German
- Serbian
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern European Time (EET)
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$25,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Services provided
10% Back Office Outsourcing15% Employer of Record (EOR) Services15% IT Staff Augmentation +5 services15% Recruiting15% Staffing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Reviews mention Professional
Overall, clients have expressed a high level of satisfaction with MWDN's professionalism. Feedback highlights their responsiveness, timely delivery, and effective project management. For instance, one client noted MWDN's ability to adapt quickly to feedback and maintain clear communication. Another client emphasized their impressive professionalism and extensive knowledge, stating that MWDN consistently delivered high-quality solutions. Overall, the sentiment reflects a strong endorsement of MWDN's professional conduct and commitment to client success.-
Development for Workforce Management SaaS Firm
5.0 Sep 20, 2016They were very professional, both with management and technology. They were also enthusiastic, very responsive, and very good at communication and methodology. We had a very good interaction throughout this period of time.
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Custom Software Development for Predictive Analytics Company
5.0 Sep 8, 2025MWDN managed the project very effectively, delivering all milestones on time. They were highly responsive to our needs, adapted quickly to feedback, and maintained clear, proactive communication throughout. MWDN stood out for their professionalism, responsiveness, and friendly, supportive approach.
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Software Development for Security Awareness Training Company
5.0 Apr 4, 2024The recruitment process itself went smoothly and fast due to MWDN swift reaction to our feedbacks and inputs, as well as reach pool of applicants. They're great professionals with extensive knowledge of their field of work, and are responsive and adaptive.
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Staff Augmentation Services for Gaming Co
5.0 Sep 8, 2025The team managed tasks effectively, communicated clearly, and adapted quickly to our changing priorities. Deliverables were consistently on time, and they responded to our requests with flexibility and professionalism.
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Industry Experience
MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend MWDN for providing good value for cost, often highlighting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client noted, "Good value for cost" as a key reason for choosing MWDN, while another emphasized the company's ability to reduce development costs by 50%. Overall sentiment reflects satisfaction with the balance between cost and quality, making MWDN a preferred partner for many organizations.Was this helpful?
More responsive than most other service providers
Get in TouchMWDN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Sales OutsourcingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+Undisclosed10 - 49Londonderry, NH
Services provided
10% Back Office Outsourcing80% Accounting10% Fractional CFO ServicesSee all 22 projectsAppletree Business Services is a financial advisory and bookkeeping firm specializing in due diligence, quality of earnings evaluations, and comprehensive accounting services. Reviews indicate a strong emphasis on professionalism, responsiveness, and expertise, with 100% of feedback being positive. Their proactive approach and timely project delivery are frequently commended, reflecting their commitment to meeting client needs effectively.
Reviews mention Puts the customer first
Clients express high satisfaction with Appletree Business Services, particularly highlighting their customer-centric approach. One client noted that the team, especially Allen, treats their financials with the same care as if they were his own, demonstrating a genuine investment in the client's success. Feedback emphasizes the firm's reliability and prompt communication, with clients feeling supported and valued throughout their collaboration. Overall, the sentiment reflects a strong commitment to prioritizing customer needs.-
Accounting Services for Digital Training Company
5.0 Jul 19, 2023The entire team is dedicated, focused, and endlessly helpful, and I can't say enough about Allen—he approaches our business and financials as if they were his own, constantly looking for new ways to help us view our financials and find new insights, as well as find opportunities and help us make the best decisions. I'm so happy and, frankly, relieved to have this team in our corner and be able to rely on their expertise. They are impeccably reliable and always reply to requests or questions quickly. I'm confident that I'll always have their support with any questions or needs I have.
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4 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Appletree Business Services reflect a consistently positive sentiment, highlighting their professionalism and expertise. Clients commend the team for their proactive communication, timely project delivery, and thoroughness in financial advisory services. For instance, one client appreciated the successful completion of a Quality of Earnings evaluation, while another noted their efficient bookkeeping and growth coaching. Overall, clients express satisfaction with the value provided, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Appletree Business Services has demonstrated strong expertise in various industries including real estate, advertising & marketing, construction, business services, financial services, home services, and manufacturing. Feedback highlights their strengths in financial due diligence, bookkeeping, and tax preparation, with clients appreciating their responsiveness and proactive project management. Overall sentiment is positive across industries, indicating that Appletree is well-suited for companies seeking reliable financial services and strategic business advice.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Construction Other Industry Business services Home Services Financial services Manufacturing Hospitality & leisure Wellness & Fitness Real estate DesignWas this helpful?
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Denver, Colorado (2) Kalamazoo, Michigan (1) Merrimack, New Hampshire (1) New Orleans, Louisiana (1) Belle Glade, Florida (1) Murfreesboro, Tennessee (1) Opelika, Alabama (1) Darien, Connecticut (1) Chicago, Illinois (1) Atlanta, Georgia (1) Grand Rapids, United States (1) Concord, North Carolina (1) New York City, New York (1) San Francisco, California (1) Orlando, Florida (1) Boston, Massachusetts (1) Waltham, Massachusetts (1) Westford, Massachusetts (1) Brookline, New Hampshire (1) Londonderry, New Hampshire (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing30% Recruiting30% Recruitment Process Outsourcing +1 service30% StaffingSee all 5 projectsAbroadWorks specializes in Business Process Outsourcing, providing Offshore Administrative Services and Remote Back Office Solutions. The company receives predominantly positive feedback, with clients praising their ability to quickly recruit qualified candidates and their strong communication skills. Approximately 90% of reviewers highlight the efficiency and flexibility of their workforce, although minor contract management issues were noted.
Reviews mention Flexible
Clients have expressed high satisfaction with AbroadWorks' flexibility in addressing their staffing needs. One client noted, "The quality of the people they find and the flexibility of the employees are impressive," highlighting the self-driven nature of the candidates. Additionally, the ability to quickly provide backfill for roles demonstrates their adaptability in a dynamic environment. Overall, the sentiment reflects a strong appreciation for their responsive and proactive approach to client requirements.-
BPO Services for Mobility Services Company
5.0 Sep 2, 2025The quality of the people they find and the flexibility of the employees are impressive. The people they hire to work for me and the senior leaders are very good. They’re self-driven and problem solvers. Moreover, AbroadWorks takes the initiative to bring issues and questions to me instead of letting us find out later.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of AbroadWorks consistently highlight the company's competitive pricing and strong value for money. One project coordinator noted that the pricing fit their budget, while an IT marketing manager emphasized the economical nature of their services, stating they received quality support for just over $2,000 monthly. A public insurance adjuster mentioned that they felt they received more than they paid for, emphasizing the professionalism and effectiveness of the team. Overall, sentiment regarding cost and value is highly positive.Was this helpful?
More responsive than most other service providers
Get in TouchAbroadWorks is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingSee all 23 projectsCCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction.
Reviews mention Accessible
The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability.-
Customer Service Outsourcing for Grocery Store Chain
5.0 Oct 28, 2025We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges.
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2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that Specialty Answering Service provides effective call answering solutions, with clients noting their responsiveness and project management capabilities. For instance, a client from Lowery Fence & Patio highlighted the positive impact on business operations despite occasional inconsistencies in call handling quality. While the overall sentiment is favorable, there is feedback suggesting a need for improved communication skills among staff. Overall, clients appreciate the value for cost and the quality of service provided.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
Read All ReviewsSelect Industry to see insights
Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Back Office Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +4 services10% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationSee all 7 projectsStrong Vision Data Processing is an Offshore Back Office and Business Process Outsourcing company specializing in Administrative Support Services such as data entry, PDF redaction, and spreadsheet management. Their reviews are overwhelmingly positive, highlighting their organizational skills, cost-effectiveness, and timely project delivery, with 100% of reviewers praising their efficiency and responsiveness.
Reviews mention Trustworthy
The feedback from clients reflects a strong sentiment of trustworthiness towards Strong Vision Data Processing. One client noted, 'I’ve grown to trust the quality of results they deliver over the years,' emphasizing their reliability and the absence of errors in their work. Additionally, the client praised their responsiveness and timely delivery, stating, 'They always meet deadlines or deliver way before the set deadline.' Overall, clients express confidence in their capabilities and consistent performance.-
Web Content Transfers for Production Company
5.0 Oct 11, 2018I’ve grown to trust the quality of results they deliver over the years. There’s no need for me to look it over to make sure it is correct. Strong Vision Data Processing has exceeded my expectations every time I’ve utilized their services.
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Web Content Transfers for Production Company
5.0 Oct 11, 2018Strong Vision Data Processing is very responsive in our email communication. Their attention to detail is impeccable. There hasn’t been a single time when they’ve made a mistake.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Services for Economic Consulting Company
5.0 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for providing exceptional value at competitive prices. One client noted they were 'significantly cheaper than other providers,' while another highlighted their 'flexible billing' and ability to deliver quality work within budget. Overall sentiment indicates that the company not only meets but often exceeds expectations in terms of cost-effectiveness and timely delivery, making them a trusted partner for various projects.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Ottawa, Canada
Services provided
10% Back Office Outsourcing20% Business Consulting15% Accounting +7 services15% Finance & Accounting Outsourcing (FAO)10% Financial Consulting10% Fractional CFO Services5% Benefits Administration5% Business Valuation Services5% Financial Advising & Planning5% Tax LawSee all 9 projectsZenbooks is an accounting and financial services firm that offers comprehensive bookkeeping, payroll management, tax strategy, and financial advisory services. Reviews highlight Zenbooks' professionalism, knowledge, and timely delivery, with approximately 85% of feedback being positive. Clients appreciate their responsiveness and expertise, although some noted areas for improvement in project visibility and customized pricing flexibility.
4 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback for Zenbooks highlights strong overall satisfaction, citing their responsiveness, professionalism, and quality of work. Clients praise timely delivery of services, such as bookkeeping and payroll management, with specific mentions of effective communication and support. However, some reviews note areas for improvement, including project visibility and the need for more bilingual staff. Overall, Zenbooks is recognized for its commitment to client success and adaptability in addressing diverse financial needs.Was this helpful?
Industry Experience
Zenbooks has demonstrated its expertise across several industries, including Business Services, Sports, Information Technology, Financial Services, Real Estate, and Hospitality. Clients appreciate their meticulous bookkeeping, responsiveness, and ability to streamline financial processes, leading to timely and accurate reporting. Overall sentiment across these sectors is highly positive, with clients noting the provider's strong cultural fit, professionalism, and commitment to client success, making them a suitable choice for businesses seeking reliable financial management.
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Consulting Real estate Information technology Hospitality & leisure Financial services Sports Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zenbooks' strong value for money, praising their competitive pricing and comprehensive service offerings. One client noted that Zenbooks provided 'good value for cost,' while another appreciated their pricing fitting within budget. Overall sentiment reflects satisfaction with the quality of service relative to the cost, with clients reporting timely deliverables and effective communication, though some suggested a need for more flexible pricing structures to accommodate unique needs.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Back Office Outsourcing30% Recruiting15% Customer Service Outsourcing +4 services15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing30% Call Center Services20% Finance & Accounting Outsourcing (FAO)See all 5 projectsCareLink Billing Services LLC is a specialized Back Office Services company, providing exceptional billing support for healthcare practices. With 100% positive feedback, clients commend their professional, responsive, and personalized approach, significantly reducing administrative burdens and enhancing focus on client care. Their deep understanding of the behavioral health field and tailored solutions are frequently highlighted.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Medical Billing for Psychological Testing & Therapy Co
5.0 — CareLink Billing Services LLC provides medical billing services for a psychological testing and therapy provider. The team processes claims and ensures reimbursements are received on time. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CareLink Billing Services LLC for their competitive pricing and excellent value for money. One client highlighted that their pricing 'fit our budget' while another noted their 'good value for cost.' Overall sentiment reflects that the company's services have significantly reduced administrative burdens and increased revenue, making them a recommended choice for affordable and effective billing solutions.Was this helpful?
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This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$5 5% Billing Fee of monthly collection $4 4% Billing Fee of monthly collection $3 3% Billing Fee of monthly collectionView PackagesOUR PRICING
Our pricing is straightforward and depends on the total collections of your practice. Small Tier : A practice collects upto $50,000 per month. Medium Tier : A practice collects between $50,000 and $100,000 per month. Large Tier : A practice collects between $100,000 and $200,000 per month.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
3 of 5 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$25 - $49 / hr10 - 49
Services provided
25% Back Office Outsourcing40% Recruitment Process Outsourcing25% IT Staff Augmentation +1 service10% Employer of Record (EOR) ServicesSee all 4 projectsTAM Solutions is a provider of Remote Back Office Solutions and Administrative Support Services, offering operational support such as document preparation and data entry. Their services have helped streamline internal processes for clients like Bullock & Associates, with 100% of reviews highlighting improved efficiency and reduced administrative errors. Clients appreciate their timely delivery and impressive team performance.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TAM Solutions highlight their exceptional performance in recruitment process outsourcing and administrative support. Clients praised their 100% fill rates and efficient management of administrative tasks, which led to improved operational efficiency and client satisfaction. Notably, one client emphasized the team's solution-driven approach and impressive commitment to success. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TAM Solutions for their competitive pricing and excellent value for money. One client noted that the pricing 'fit our budget' while also highlighting the 'great culture fit' and 'good value for cost.' Another client emphasized their 'consistent caliber of talent' and ability to deliver on time. Overall, the sentiment reflects satisfaction with the affordability and quality of services, contributing to successful project outcomes without significant areas for improvement.Was this helpful?
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This provider is fluent in 3 languages:
- English
- German
- French
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$5,000+$25 - $49 / hr50 - 249Warszawa, Poland
Services provided
15% Back Office Outsourcing25% IT Staff Augmentation20% BI & Big Data Consulting & SI +4 services15% Finance & Accounting Outsourcing (FAO)15% IT Managed Services5% Cloud Consulting & SI5% ERP Consulting and SISee all 3 projectsITELENCE is an IT support and staffing solutions company known for providing professional front-line IT services, eCommerce support, and back-office accounting. They are praised for their flexibility, timely responses, and high competence, with 100% of reviews highlighting their excellent team culture and alignment with company values. No areas for improvement were identified by the reviewers.
Reviews mention Flexible
Clients have consistently praised ITELENCE for their flexibility in solutions and responsiveness to needs. One reviewer highlighted their 'very responsive and open' approach, emphasizing that the company's flexibility was a notable strength. Overall, the sentiment regarding their flexibility is highly positive, indicating that ITELENCE adapts well to client requirements and maintains a professional demeanor throughout the engagement.-
IT Managed Services for Energy Storage Solutions Company
5.0 Feb 11, 2026Yes on site and they're very responsive and open to our needs. Flexibility in solutions, professional approach.
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3 of 3 reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of ITELENCE reflect a strong client sentiment, highlighting their responsiveness, professionalism, and ability to understand client needs. Clients noted the company's flexibility in solutions and the high competence of provided resources. Specific feedback includes praise for timely communication and effective project management. No significant areas for improvement were identified, indicating a consistently positive experience across various projects.Was this helpful?
Industry Experience
ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency.
Read All ReviewsSelect Industry to see insights
Consulting Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ITELENCE's strong value for money, with one stating they were impressed by the 'good value for cost' and another noting that the pricing fit their budget. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as evidenced by outcomes such as cost savings and improved service levels. Clients appreciate the professional spirit and timely responses, reinforcing the perception of ITELENCE as a cost-efficient partner.Was this helpful?
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.4/40.018/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
31/40.016/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.
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