Top US Virtual Receptionist Companies
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List of the Top United States Virtual Receptionist Companies
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$1,000+< $25 / hr250 - 999Serves United StatesServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
Reviews mention Accommodating
Clients have reported a high level of satisfaction with Prialto's accommodating nature. They noted effective communication via email and Slack, along with a direct line to their account manager for feedback. One client highlighted the firm's flexibility in meeting team needs, including scaling assistant support and adapting to varying time zones. Overall, the sentiment reflects appreciation for Prialto's responsiveness and willingness to integrate seamlessly into the client's operations.-
Executive Assistant Services for Benefit Corporation
5.0 Sep 30, 2022Prialto has been very accommodating. They communicate on email and slack with our team, and whenever there is feedback for the team, we have a direct line with our account manager. The company has been flexible to the needs of our team, and have seamlessly integrated in the scheduling efforts. They can scale up units of allocation as needed. Whenever an EA is unavailable, there has also been seamless coverage. They have also been flexible in the timezone coverage required by the EAs for individuals in different locations.
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4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Prialto reflect a strong overall sentiment, highlighting effective operational support and responsiveness. Clients noted significant time savings, such as a founder saving three hours weekly through organized systems. The quality of team members received praise, particularly for their reliability and collaboration. Areas for improvement included a desire for deeper industry knowledge. Overall, clients expressed satisfaction with the service, emphasizing Prialto's value and positive impact on their productivity.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSmall phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Columbia, SC
Services provided
100% Call Center ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingMedcom Inc, an answering service company, specialize in Call Center Services. They were founded in 1988.
Read moreSee All Locations (2)Columbia, SC
3818 River Dr
Columbia, SC 292011
803-256-7960
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UndisclosedUndisclosed2 - 9Jonesboro, AR
Services provided
100% Call Center ServicesFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingPCS OnCall is a call center. They provide Call Center Services and were established in 1985.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
50% Call Center Services25% Unified Communications Consulting & SI15% Cybersecurity +110% IT Managed ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesEclipse Telecom is a small answering service in Chicago, Illinois. Their services include Call Center Services and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Oglesby, IL
Services provided
50% Call Center Services40% Back Office Outsourcing10% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesLocated in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Aston, PA
Services provided
72% Call Center Services18% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesMain Line Telecommunications is a call center service. The Aston, Pennsylvania-based team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingCall center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingAction Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.
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UndisclosedUndisclosed10 - 49Boiling Springs, SC
Services provided
100% Call Center ServicesFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingBidslot Marketing, LLC is an answering service company. Their small team of employees is based in Boiling Springs, South Carolina. Their team focuses on Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Madison, WI
Services provided
48% Call Center Services52% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesAnswering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
20% Call Center Services30% Recruiting30% Staffing +120% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSalem Solutions, a Staffing company, was established in 2009. The team offers Staffing and Recruiting and is located in Tampa, Florida.
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UndisclosedUndisclosed50 - 249Boise, ID
Services provided
30% Call Center Services30% Sales Outsourcing20% Back Office Outsourcing +120% Customer Service OutsourcingFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingWorld Connection, a call center company, focuses on Call Center Services and Sales Outsourcing. The firm is headquartered in Boise, Idaho.
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Call Center Services40% Back Office Outsourcing10% IT Managed Services +110% IT Strategy ConsultingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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UndisclosedUndisclosed50 - 249Covington, LA
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
20% Virtual receptionist80% Answering servicesCall center The Doctors' Exchange, Inc provides Call Center Services and Back Office Outsourcing. They were founded in 1921.
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UndisclosedUndisclosed50 - 249Orem, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Executive Search20% StaffingFocus Areas
50% Virtual receptionist50% Answering servicesRain Global is a Business Consulting company located in Orem, Utah. They focus on Business Consulting and Call Center Services and were established in 2023.
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$1,000+< $25 / hr10 - 49Columbia, MD
Services provided
10% Call Center Services30% Social Media Marketing10% Branding +810% Content Marketing10% Sales Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Digital Strategy5% Marketing Strategy5% Pay Per Click5% Search Engine OptimizationFocus Areas
25% Virtual receptionist50% Inbound appointment scheduling25% Answering servicesResults impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
Read moreSee All Locations (2)Columbia, MD
5457 Twin Knolls Road
Columbia, MD 2104516 - 20
+12408855309
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UndisclosedUndisclosed10 - 49Portsmouth, NH
Services provided
30% Call Center Services40% Sales Outsourcing30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 1 projectsUnion Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.
Industry Experience
Union Resolute has received mixed feedback primarily from the consulting industry. Clients noted challenges with lead generation, highlighting poor communication and disorganized onboarding processes. While their use of technology like Hubspot was mentioned, the overall sentiment indicates a lack of satisfactory ROI and limited success in delivering quality leads. Potential clients in consulting may need to consider these aspects when assessing Union Resolute's fit for similar projects.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients' feedback on Union Resolute highlights concerns regarding overall cost and value for money. One review noted a 'terrible ROI,' as only two leads were generated over six months, raising doubts about the effectiveness of their services. Additionally, the onboarding process was described as disorganized, further diminishing perceived value. Overall, clients expressed dissatisfaction with the returns relative to costs, suggesting a need for improved performance and customer engagement.Was this helpful?
See All Locations (1)Portsmouth, NH
73 Court Street
Portsmouth, NH 038012 - 5
(347) 708-9191
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
20% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +210% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
75% Virtual receptionist25% Answering servicesResource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49McCordsville, IN
Services provided
50% Call Center Services30% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSimple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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UndisclosedUndisclosed10 - 49Winchester, KY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingCall Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Oklahoma City, OK
Services provided
30% Call Center Services30% IT Managed Services30% IT Strategy Consulting +110% Cloud Consulting & SIFocus Areas
50% Virtual receptionist50% Answering servicesLocated in Oklahoma City, Oklahoma, Summit Technology Group is an IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Warr Acres, OK
Services provided
30% Call Center Services40% Business Consulting20% Corporate Training & Coaching +110% Financial ConsultingFocus Areas
50% Virtual receptionist50% Answering servicesMaxim Consulting, a Business Consulting company, was founded in 1998. The team specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SIFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesCall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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UndisclosedUndisclosed10 - 49Abington, PA
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lafayette, LA
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingPhone answering service Always Connected USA is located in Lafayette, Louisiana. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
100% Call Center ServicesFocus Areas
20% Virtual receptionist80% Answering servicesSmall call center company USAnswer, is headquartered in Portland, Maine. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Baton Rouge, LA
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
20% Virtual receptionist80% Answering servicesTelesec, Inc. Is a small call center company. They provide Call Center Services and Back Office Outsourcing and were launched in 1972.
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
57% Virtual receptionist43% Answering servicesBack Office Outsourcing company Summit Horizon Solutions is located in San Diego, California. Launched in 2014, the team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
30% Call Center Services30% Back Office Outsourcing10% Business Consulting +310% Corporate Training & Coaching10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed50 - 249Cheyenne, WY
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% TranslationFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingLanguage I/O, a midsize Customer Service Outsourcing company, is located in Cheyenne, Wyoming. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
30% Call Center Services30% Sales Outsourcing10% Back Office Outsourcing +310% Market Research10% Marketing Strategy10% Public RelationsFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingInfinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +120% TranslationFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
40% Call Center Services24% Customer Service Outsourcing20% HR Consulting +116% Sales OutsourcingFocus Areas
40% Virtual receptionist60% Answering servicesBennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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UndisclosedUndisclosed2 - 9Oklahoma City, OK
Services provided
30% Call Center Services40% IT Managed Services30% IT Strategy ConsultingFocus Areas
50% Virtual receptionist50% Answering servicesBased in Oklahoma City, Oklahoma, Emsco Solutions is a small IT managed services company. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Glendale, CA
700 N. Brand Blvd
Glendale, CA 912031
+1.866.972.0766
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UndisclosedUndisclosed50 - 249Brisbane, CA
Services provided
24% Call Center Services26% Customer Service Outsourcing20% Back Office Outsourcing +220% Custom Software Development10% Web DesignFocus Areas
33% Virtual receptionist67% Answering servicesVOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Virtual receptionistSee all 1 projectsOkayRelax provides a range of services including Contact Center Services, Customer Support Services, and Inbound Call Center tasks. Overall feedback indicates varied experiences, with some clients appreciating the task management dashboard while others noted issues with communication and timely delivery. Despite high ratings and budget-friendly pricing, certain areas for improvement were identified.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Managed ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Arlington, VA
2231 Crystal Drive Ste. 205
Arlington, VA 222021
828-398-5400
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$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
25% Call Center Services25% Application Testing25% Public Relations +125% Sales OutsourcingFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingPR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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UndisclosedUndisclosed10 - 49Harrisburg, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +320% IT Managed Services15% HR Consulting10% Back Office OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
Read moreSee All Locations (2)Harrisburg, PA
423 Walnut St
Harrisburg, PA 1710121 - 30
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UndisclosedUndisclosed10 - 49Tucson, AZ
Services provided
35% Call Center Services35% Back Office Outsourcing30% IT Managed ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingCall 24 A Professional Answering Service is a small call center based in Tucson, Arizona. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
34% Call Center Services33% Customer Service Outsourcing33% IT Managed ServicesFocus Areas
20% Virtual receptionist80% Answering servicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 90 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
Reviews mention Exceptional results
IdeasUnlimited consistently received exceptional feedback from clients, highlighting significant improvements in customer satisfaction and operational efficiency. One client noted a 'notable increase in customer satisfaction scores' and 'substantial rise in sales and revenue' due to effective bilingual support. Another emphasized 'exceptional results' with a 30% increase in positive feedback and a 25% rise in lead generation. Clients praised IdeasUnlimited's project management, noting their timely deliveries and responsiveness, with no areas for improvement identified.-
Translation Services for Manufacturing Company
5.0 Jun 23, 2023The project yielded measurable outcomes that showcased significant progress and success. We observed a notable increase in customer satisfaction scores, as language barriers were effectively eliminated. Our international client base expanded, resulting in a substantial rise in sales and revenue.
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Virtual Assistance for Real Estate Firm
5.0 Jun 23, 2023The outcomes of partnering with Ideasunlimited were exceptional. They significantly improved response times, resulting in increased client satisfaction and better conversion rates. Additionally, their efficient management of appointments and documentation minimized errors and improved overall productivity.
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Virtual Assistance for Real Estate Company
5.0 Jun 22, 2023The partnership with IdeasUnlimited produced exceptionally measurable results that clearly showed development and success for our real estate business. A 30% rise in positive comments and ratings indicate improved customer satisfaction, which is one of the main quantifiable objectives.
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1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, client feedback for IdeasUnlimited's virtual receptionist service is highly positive, with 100% of reviewers expressing satisfaction. Key strengths highlighted include effective customer relationship management and adaptability to client needs. Clients report measurable success, noting increased customer engagement and positive feedback. The company's commitment to meeting project goals and maintaining timely communication further reinforces its reputation. Notably, no areas for improvement were identified, indicating a strong performance across all aspects of their service.
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32 of 34 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 34 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Call Center Services30% Business Consulting30% Customer Service Outsourcing +120% PEO/Employee LeasingFocus Areas
50% Virtual receptionist50% Answering servicesBusiness Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Email Marketing +220% Graphic Design20% SMS MarketingFocus Areas
50% Virtual receptionist50% Answering servicesEstablished in 1985, Membership Marketing Services is an Email Marketing company. The team offers Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Clifton, NJ
Services provided
20% Call Center Services20% Business Consulting20% IT Strategy Consulting +410% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Public RelationsFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingKoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49Omaha, NE
Services provided
25% Call Center Services25% Back Office Outsourcing25% Market Research +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesNorth End Teleservices LLC, a Market Research company, was launched in 2015. In Omaha, Nebraska, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.7/40.017/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Chandler, AZ
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services37% Virtual receptionist20% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services15% Virtual receptionist40% Other -
UndisclosedUndisclosed50 - 249Nesconset, NY
Ability to deliver
30.2/40.016.2/20 Reviews5.6/10 Clients & Experience8.4/10 Market PresenceService focus
60% Call Center Services34% Virtual receptionist40% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.9/40.016.8/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services33% Virtual receptionist10% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services40% Virtual receptionist10% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
32.1/40.016.4/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services30% Virtual receptionist75% Other -
Undisclosed< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
27.5/40.015.8/20 Reviews3.6/10 Clients & Experience8.1/10 Market PresenceService focus
100% Call Center Services49% Virtual receptionist -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services25% Virtual receptionist25% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
31.1/40.017.6/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
31.1/40.016/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
50% Call Center Services20% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Claymont, DE
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other
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