Top US Virtual Receptionist Companies
From coast-to-coast coverage to bilingual support, U.S. virtual receptionist companies help teams answer every call, book more appointments, and protect revenue after hours. In hubs like New York, Austin, and the Bay Area, providers pair trained agents with tight SLAs, HIPAA- and PCI-aware workflows, and integrations for tools like HubSpot, Salesforce, Clio, and ServiceTitan.
Clutch simplifies your shortlist with verified reviews, detailed service profiles, and transparent pricing data so you can hire with confidence. Use filters for budget, industry, languages, team size, and 24/7 availability to match the right partner to your call volume and tech stack. Whether you’re a startup or a multi-location brand, you’ll find live receptionist services, virtual answering service for small business, and virtual front desk solutions built for U.S. customers.
Start exploring these additional directories:
• Top Virtual Receptionist Companies
• Virtual Receptionist Companies in San Francisco
• Virtual Receptionist Companies in New York
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
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See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
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Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+< $25 / hr10 - 49Bohemia, NY
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IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Miami, FL
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Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Mountain View, CA
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Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Orlando, FL
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Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Waco, TX
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Cybersecurity company Decisive Point Consulting Group is located in Waco, Texas. Established in 2019, the team focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed50 - 249Scottsdale, AZ
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GlobalMed is a Direct Marketing company. They were established in 2002 and provide Direct Marketing and Custom Software Development.
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Undisclosed$25 - $49 / hr50 - 249Orlando, FL
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Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Racine, WI
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Innovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Billings, MT
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MSM Innovatives LLC is a social media marketing firm. Headquartered in Billings, Montana, the team offers Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249New York, NY
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DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Nesconset, NY
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Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Columbus, OH
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Fortuity is an answering service. Headquartered in Columbus, Ohio, their midsize team offers Call Center Services and Back Office Outsourcing. The firm was established in 2017.
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UndisclosedUndisclosed50 - 249Chicago, IL
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Millenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Lake Dallas, TX
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See all 1 projectsAspen Media LLC provides efficient and effective problem-solving services, primarily through phone communication, ensuring minimal disruption to client work sites. The company is lauded for its budget-friendly pricing and ability to handle client issues promptly, exceeding expectations. The overall feedback highlights their capability to reach potential customers and resolve concerns swiftly.
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$5,000+< $25 / hr50 - 249Tulsa, OK
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KlickWorks is a Tulsa, Oklahoma-based answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 2023.
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UndisclosedUndisclosed50 - 249Albany, GA
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Southern Answering Service is a midsize Albany, Georgia-based telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, VA
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Phone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
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Established in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kenmore, NY
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All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Omaha, NE
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EMS CRM is a phone answering service founded in 1998. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Ashwaubenon, WI
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Launched in 1972, Anser Services is a call center service. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Greensboro, NC
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RSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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UndisclosedUndisclosed50 - 249Knoxville, TN
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AccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
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UndisclosedUndisclosed50 - 249Nashville, TN
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Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Glastonbury, CT
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Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Stamford, CT
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Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed50 - 249Orange, CT
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Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Carencro, LA
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Launched in 1954, Dexcomm Answering Service is a midsize call center company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Overland Park, KS
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Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Framingham, MA
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Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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$1,000+< $25 / hr50 - 249Miami, FL
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See all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
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See all 1 projectsGeBBS Healthcare Solutions is a healthcare outsourcing company that provides services such as data entry, medical coding, and accounts receivables follow-up. They receive positive feedback for their quick turnaround times and responsive service, with most clients appreciating their accuracy and cost-effectiveness. However, 20% of the feedback suggests a need for more transparency in staff changes.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
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See all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
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Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Luis Obispo, CA
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Advantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
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$1,000+Undisclosed10 - 49Mission, KS
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AnswerPro is a call center. They were launched in 1956, and their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Carrollton, TX
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Interloper, Inc. Is a web design company. They are based in Carrollton, Texas. Their team offers Web Design and Web Development.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr2 - 9New York, NY
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Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Rochester, MI
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Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lakewood, CO
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MOD Assistants, an answering service company, focus on Call Center Services and Back Office Outsourcing. They were launched in 2009.
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UndisclosedUndisclosed10 - 49Nashville, TN
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Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Jackson, MS
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Adfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Stamford, CT
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Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Tucson, AZ
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Call 24 A Professional Answering Service is a small Tucson, Arizona-based answering service. The team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Redwood City, CA
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Cyara is an user experience agency. The Redwood City, California-based firm was launched in 2006. Their services include UX/UI Design and Artificial Intelligence.
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Undisclosed< $25 / hr10 - 49Dearborn, MI
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Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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UndisclosedUndisclosed250 - 999St. Louis, MO
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SumnerOne is a St. Louis, Missouri-based ECM consulting and SI company. They specialize in ECM consulting and SI and IT managed services.
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List of the Top 15 United States Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.6/40.016.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services37% Virtual receptionist20% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services15% Virtual receptionist40% Other -
UndisclosedUndisclosed50 - 249Nesconset, NY
Ability to deliver
30.2/40.016.2/20 Reviews5.6/10 Clients & Experience8.4/10 Market PresenceService focus
60% Call Center Services34% Virtual receptionist40% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services40% Virtual receptionist10% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services33% Virtual receptionist10% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services30% Virtual receptionist75% Other -
Undisclosed< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
27.3/40.015.6/20 Reviews3.6/10 Clients & Experience8.1/10 Market PresenceService focus
100% Call Center Services49% Virtual receptionist -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services25% Virtual receptionist25% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.7/40.015.6/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
50% Call Center Services20% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
U.S. Virtual Receptionist Services FAQs
Hiring a U.S. based virtual receptionist team keeps your customer experience aligned with local expectations and regulations. These dedicated firms offer advantages such as:
- Native English support with strong coverage for Spanish and other languages common in U.S. markets
- Compliance familiarity
- Time-zone alignment across ET–PT for true 24/7/365 or extended business hours
- Deep integrations with U.S. tools
- Local number porting, emergency handoffs, and on-call escalation that mirror U.S. operations
If you rely on appointments, intake, or high-value calls, U.S.-based live receptionist services reduce missed opportunities while protecting brand reputation.
Pricing typically depends on minutes, channels, and coverage. Based on Clutch’s data, clients can expect:
- Starter plans: $150 – $600 per month for 50–250 minutes
- Per-minute rates: $1.00 – $2.50+ (watch for 30–60 second billing increments and rounding rules)
- Per-call pricing: $0.80 – $3.00 where available
- 24/7 or higher-volume plans: $600 – $2,500+ per month
- Dedicated agent or team: $3,000 – $5,500+ per full-time agent/month
- Add-ons: appointment scheduling, CRM/EMR integrations, bilingual handling, SMS/chat, and complex scripting
Tip: For a virtual answering service for small business, estimate monthly minutes from your current call logs, then add a 10%–20% buffer for seasonality.
Most virtual receptionist providers tailor scripts, compliance, and integrations by sector. These firms support markets and verticals such as:
- Healthcare and dental – HIPAA-aware intake, insurance verification, EMR-friendly handoffs
- Legal – conflict checks, case-intake triage, Clio/PracticePanther calendars
- Home services and property management – dispatch protocols, on-call rotation, ServiceTitan/Housecall Pro
- Real estate – lead capture, showing coordination, CRM follow-ups
- Financial services – identity verification, appointment setting, secure payment handling
- E-commerce and retail – order status, returns guidance, live chat escalations
- SaaS and tech startups – tier-0/1 support, ticket creation, status updates
- Professional services – consultation scheduling and form completion
- Define your project’s specific requirements and objectives — overflow vs. 24/7, new lead capture, appointment setting, payments, or basic support
- Set your SLAs — average speed of answer, first-call resolution, escalation paths, and callback timing
- Confirm integrations — calendars, CRMs/EMRs, payment gateways, and ticketing
- Review staffing model — shared vs. dedicated agents, concurrency, and training cadence
- Validate QA and reporting — call recordings/transcripts, monthly scorecards, dashboards, and coaching
- Test before you sign — run a 2–4 week pilot with clear success metrics and script iterations
- Ask for proof of work — case studies, references, and security posture
Maximize the directories and resources available on Clutch to find trusted firms for your project. Streamline your search by filtering options by pricing, client reviews, and industry expertise.
- Long lock-ins (12+ months) before a pilot or performance review
- Vague billing (no clarity on increments, after-hours rates, or transfer fees)
- No call recordings/transcripts or limited QA visibility
- Inflexible scripts and slow iteration cycles
- No documented security controls or unwillingness to sign a BAA for healthcare work
- High agent concurrency with poor average speed of answer (>60 seconds) and missed-SLA penalties that don’t favor the client
- Weak integration support or manual, error-prone handoffs
Part of mitigating risks is proactivity when evaluating potential partners. Identifying and avoiding these red flags early prevents headaches and costly mishaps.