Top Medical Answering Services
15 Leaders 15 Contenders
565 Companies
Top Healthcare Answering Services
Sponsored
-
UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 95 projectsSmith.ai is a customer support service provider specializing in call handling and inbound and outbound call center services. Their overall feedback is positive, with clients noting their professional phone support and efficient call handling, resulting in fewer missed calls and improved client intake. Approximately 80% of reviewers highlight their attentive customer care and reliable service, while areas for improvement include training and instruction adherence.
Reviews mention Flexible
Smith.ai has received positive feedback regarding its flexibility in service delivery. Clients have noted the ease of customizing call handling and the ability to make adjustments on the fly, such as changing call instructions or scheduling. One client appreciated the option for in-person or virtual setup meetings, highlighting the convenience of adapting services to fit specific needs. Overall, the sentiment reflects satisfaction with Smith.ai's responsive and accommodating approach, which has significantly supported their business operations.-
Virtual Reception Services for Defense Attorney
5.0 May 28, 2020They can do the set-up meeting in-person, virtual or over the phone. They can also access my calendar to set-up meetings for me if I want them to. Also, they can adjust their forwarding and answering depending on the day, time, weekends, holidays, etc. Things can even be adjusted on the fly by email, call, or even text. Really flexible and convenient.
Read Full Review -
Virtual Receptionist Services for Estate Planning Law Firm
5.0 May 4, 2020We work via email to adjust parameters and guidelines. They are very responsive. Ability to adapt quickly to changing circumstances.
Read Full Review -
Voice Services for Law Firm
5.0 Jan 17, 2020Their team is absolutely easy to communicate with, whenever I send an email, I know I’ll get a response quickly. There is a portal for me to view the call instructions and see how the team is utilizing them. They’ve been very flexible about adjusting call instructions whenever I need to. The team, overall, has always been looking to support us as a modern law firm, so we’ve had a really great relationship.
Read Full Review
Was this helpful?
71 of 77 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 77 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Industry Experience
Smith.ai has demonstrated strong capabilities across the legal, hospitality, construction, and financial services sectors. In the legal industry, feedback highlights their efficiency in managing client intake, improving call handling, and enhancing overall client satisfaction. In hospitality, they excel in capturing leads and providing timely responses. Construction clients appreciate their seamless appointment booking and call management. Overall, sentiment across industries is positive, with clients valuing Smith.ai’s professionalism, responsiveness, and ability to integrate seamlessly into existing workflows.
Read All ReviewsSelect Industry to see insights
Healthcare Other Industry Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Business services Advertising & marketing Legal Construction Financial services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Smith.ai is frequently praised for its cost-effectiveness and overall value for money. Clients appreciate that the pricing fits their budgets while providing high-quality service. One client noted, 'Smith.ai offered good value for the cost,' while another highlighted, 'I pay $3,000 per year for call coverage, a fraction of hiring a full-time receptionist.' Overall, the sentiment is positive, with many clients reporting that the service significantly enhances efficiency and client satisfaction.Was this helpful?
-
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention High-quality work
Clients have consistently praised AnswerFirst for delivering high-quality work, noting that they handle a significant volume of calls efficiently. One client highlighted their ability to save thousands of dollars monthly while appreciating the team's trustworthiness and quality of service. The sentiment is overwhelmingly positive, with clients recommending their services, although there is a suggestion for improvement in attention to detail.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017They deliver a great quality of work. They provide good quality, are a good team, and I can trust them.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Unique expertise
Simply Contact has received high praise for its unique expertise in providing tailored customer support solutions across various industries. Clients noted their exceptional ability to understand specific challenges and deliver customized strategies, leading to significant improvements in service metrics. For instance, one client highlighted a 25% boost in customer satisfaction and a 40% increase in monthly interaction volumes. Overall, the sentiment reflects a strong appreciation for Simply Contact's specialized knowledge and effective project management.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024The expertise in providing specialized support for different industries, including educational platforms and proactive customer interaction management across different channels was exceptional and truly set them apart.
Read Full Review -
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
Read Full Review
Was this helpful?
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Simply Contact has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers highlighting their expertise and effective customer support solutions. Clients reported a 25% increase in customer satisfaction and a 40% rise in monthly interactions due to 24/7 support. The team's responsiveness and proactive communication are frequently praised, with one reviewer noting their ability to manage diverse channels seamlessly. Overall, Simply Contact demonstrates strong project management and significant impact on customer service performance.
Read Most Recent ReviewWas this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.-
Design & SMM for Graphic Design Firm & Online Shop
4.5 Jan 13, 2021The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
Read Full Review
Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
11 of 12 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
SupportYourApp demonstrates a strong capability in providing effective answering services, as indicated by a 95% satisfaction rate across various client engagements. Positive feedback highlights their expertise in project management, responsiveness, and high-quality support, with many clients reporting increased efficiency and customer satisfaction. Areas for improvement were rarely noted, with 90% of clients expressing satisfaction with the service delivery. Overall, SupportYourApp is recognized for its professionalism and adaptability in meeting diverse client needs.
Read Most Recent ReviewWas this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
Was this helpful?
-
Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 18 projectsAmbs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.
Reviews mention Easy to reach
Ambs Call Center has received positive feedback regarding their accessibility and responsiveness. Clients have noted that they are easy to reach and respond immediately, highlighting the company's commitment to effective communication. One client emphasized that the setup process was seamless, with representatives communicating every step of the way. Overall, the sentiment reflects a strong appreciation for Ambs Call Center's customer service and their ability to provide timely support.-
Call Center Services for In-Home Hospice Care Provider
5.0 Dec 2, 2024The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service!
Read Full Review
Was this helpful?
5 of 6 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Ambs Call Center receives overwhelmingly positive feedback for its Answering services, with clients praising their excellent customer service, reliability, and professional project management. 100% of reviews highlight timely responses and effective communication, while 93% emphasize strong cultural alignment and value for cost. Clients note that Ambs Call Center enhances operational efficiency by ensuring calls are managed expertly, ultimately improving customer satisfaction across various industries.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Jackson, Michigan (3) Florence, South Carolina (1) Albuquerque, New Mexico (1) Jacksonville, Florida (1) New Haven, Connecticut (1) Grand Rapids, Michigan (1) Hyattsville, Maryland (1) Lansing, Michigan (1) Jackson, Mississippi (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1) Spring Lake, New Jersey (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Efficient
The overall sentiment regarding XACT's efficiency is highly positive. Clients noted their ability to handle high volumes of calls with minimal escalations and maintain effective communication. One client highlighted their impressive transition during a technology change and the seamlessness of the process. Another emphasized XACT's capacity to quickly adapt and categorize calls, leading to improved response times. Overall, clients appreciated XACT's commitment and ability to function as an integral part of their teams.-
Customer Services for Software Development Company
4.0 Feb 17, 2021They were efficient, and very few complaints from customers were ever escalated to me. I was impressed that we didn’t encounter any critical issues from a customer service standpoint, based on the volume of calls they were taking. They did a great job serving those accounts, which was shown in the success of those programs as well as the feedback we received.
Read Full Review -
Call Center Services for Holiday Themed Photography Company
5.0 Jan 28, 2020Of all of our tickets that came in, we found we had five huge categories that calls fell into over and over. Now that they've experienced most of the different calls we receive, they have the ability to actually categorize these things and take off in the right direction was there. We are speculating that they will be on the phone less time this Easter given that they have this way of attacking it and have learned how to do it more effectively.
Read Full Review
Was this helpful?
10 of 17 Answering services reviews are 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
XACT has received overwhelmingly positive feedback in the Answering Services category, with 90% of clients expressing satisfaction regarding service quality and responsiveness. Key strengths include their effective communication, flexibility in addressing client needs, and ability to manage high call volumes efficiently. Clients noted the company's comprehensive training and adaptability, which significantly improved customer experience. Areas for improvement involve ongoing training and proactive updates about service changes. Overall, XACT is regarded as a reliable partner in enhancing operational efficiency and customer satisfaction.
Read Most Recent ReviewWas this helpful?
16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationFocus Areas
100% Answering servicesSee all 11 projectsFlairsTech is a distinguished provider of Contact Center Services, excelling in Customer Support Services, Telephonic Support, and Technical Support. Across reviews, 100% of clients commend their professionalism and adaptability, with significant improvements noted in metrics like call capture rates and customer satisfaction scores, often surpassing 95% or 97% respectively. Their alignment with client values and cost-effective solutions are consistently praised.
Reviews mention Easy to reach
FlairsTech has received positive feedback regarding their accessibility and communication. Clients have noted their impressive availability and responsiveness, facilitating effective collaboration across global teams. One client highlighted the ease of communication through various channels, such as virtual meetings and messaging apps, indicating that FlairsTech's project management is efficient and timely. Overall, the sentiment reflects a strong appreciation for FlairsTech's commitment to maintaining open lines of communication.-
DevOps Managed Services for Construction Software Company
4.5 Mar 2, 2026FlairsTech’s project management is good. The team delivers on time. Regarding communication, we use virtual meetings, emails, and messaging apps. FlairsTech’s availability, communication, and ability to work well across global teams are impressive.
Read Full Review
Was this helpful?
Industry Experience
FlairsTech has effectively served a range of industries, including Sports, Construction, Consumer Products & Services, Hospitality & Leisure, Media, Financial Services, and Food & Beverage. Clients frequently commend FlairsTech for their technical expertise, project management, and responsive communication. The overall sentiment across these industries is positive, highlighting FlairsTech's ability to improve operational efficiency, enhance customer support, and deliver robust software solutions tailored to specific business needs. Their adaptability makes them a strong fit for various sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Consumer products & services Hospitality & leisure Media Financial services Software Construction SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FlairsTech is consistently recognized for providing good value for money, with clients noting that their pricing aligns well with budgets while delivering quality services. For instance, one client highlighted that FlairsTech's pricing fit their budget and offered good value for the cost, resulting in improved site performance and reduced technical issues. Overall, feedback indicates a strong sentiment towards the company's cost-effectiveness and the quality of their deliverables.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
1840 & Company has received positive feedback in recent reviews, with clients praising their responsiveness, professionalism, and ability to deliver qualified talent efficiently. One client highlighted the successful recruitment of offshore professionals that significantly improved customer service and operational efficiency. Another client commended their support in building a medical billing team, noting their effective communication and rapid sourcing of candidates. Overall, clients express satisfaction with 1840 & Company's commitment to understanding their unique needs and delivering tailored solutions.Was this helpful?
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
1840 & Company received positive feedback for their Answering services, with 90% of reviewers noting improved customer interaction and response times. Clients appreciated their professionalism and proactive communication, with specific mentions of decreased customer complaints and enhanced patient education. However, reviews highlighted a minor area for improvement regarding billing time-zone transitions. Overall, the company's expertise in managing inbound and outbound calls has had a significant positive impact on client satisfaction.
Read Most Recent ReviewWas this helpful?
4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
View projects from:
This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Reviews mention Trustworthy
Clients express a strong sense of trustworthiness in Uassist.ME, highlighting the reliability and proactive nature of their assistants. One client noted, 'I have complete trust in her judgment and problem-solving skills,' reflecting confidence in their ability to manage complex inquiries. Additionally, consistent communication and effective project management further reinforce Uassist.ME's reputation for dependability, as evidenced by a reported 28% reduction in dropped calls and improved customer satisfaction scores.-
Virtual Assistant Services for Landscaping Company
5.0 Oct 2, 2025I am confident that my assistant is taking care of my new and existing clients. I have complete trust in her judgment and problem-solving skills to solve their many inquiries. This is not an easy statement to make; there are many nuances in play in our business, but my assistant has proven time and time again that she is up for any challenge we present her with.
Read Full Review
Was this helpful?
1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Uassist.ME has received overwhelmingly positive feedback for its answering services, with clients emphasizing their effective communication and problem-solving skills. One client stated, 'Hector is doing a great job — he is a really good problem solver!' 100% of reviewers noted the company's strong project management capabilities. Clients appreciated their responsiveness and ongoing support, with no negative feedback reported. Overall, Uassist.ME demonstrates expertise and a significant positive impact on client operations.
Read Most Recent ReviewWas this helpful?
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
Reviews mention Exceptional performance
Clients consistently highlight Ver-A-Fast's exceptional performance, noting their successful management of customer support across multiple brands and achievement of service level goals. One client emphasized that the team was 'an absolute joy to work with,' consistently exceeding revenue targets and maintaining effective communication. The customizable nature of their programs was also praised, with clients appreciating the flexibility in involvement during training and quality checks, positioning Ver-A-Fast as a top vendor in their industry.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication.
Read Full Review
Was this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Flexible
Clients consistently praised Appointment Setter Online for their flexibility and responsiveness. For instance, one client noted their ability to quickly adapt to changes in messaging and scheduling, while another highlighted their proactive approach to implementing requested modifications. Overall, the sentiment regarding flexibility is overwhelmingly positive, as clients felt supported and accommodated throughout their projects, enabling them to focus on their core business functions.-
Lead Generation for Early Education Company
5.0 Dec 6, 2025They were responsive, flexible, and proactive. If we needed changes in messaging, target niche, or qualification criteria, they adapted quickly. Their team stayed accessible and acted on feedback without delays.
Read Full Review -
Appointment Setting for Appliance Repair Company
5.0 Dec 6, 2025They were responsive and adaptive: when we requested certain modifications (e.g. adding custom fields in the intake form to capture appliance model/serial number, or adjusting our scheduling rules), they implemented those changes promptly. Their availability and flexibility made collaboration easy and efficient.
Read Full Review -
Call Center Services for Online Education Company
5.0 Dec 16, 2025They were responsive, flexible, and open to feedback. Whenever we needed adjustments in messaging or scheduling, their team responded quickly and aligned with our requirements.
Read Full Review -
Call Center Services for Nonprofit Organization
5.0 Dec 17, 2025They were responsive, flexible, and professional. Whenever we needed adjustments in messaging or scheduling, their team adapted quickly and worked to meet our expectations.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
1 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Services Company
4.5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Flexible
Clients consistently highlight ROI CX Solutions' flexibility as a significant asset. One director noted their impressive willingness to adapt to various needs, while another emphasized their strong accommodation of unique requirements, particularly in adjusting to a complex tech stack. Despite initial challenges, ROI CX Solutions demonstrated a commitment to meeting project milestones on time, showcasing their ability to pivot and respond effectively to evolving circumstances.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
Read Full Review -
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
Read Full Review
Was this helpful?
1 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
20% Call Center Services10% AI Agents10% Account-Based Marketing +610% Conversion Optimization10% Customer Service Outsourcing10% Digital Strategy10% Email Marketing10% Product Marketing10% Public RelationsFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
7 of 18 reviews are 5 stars15 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
ExpertCallers has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in managing customer communications. Clients noted significant improvements in response times, lead engagement, and overall customer satisfaction. One client praised their ability to seamlessly integrate with internal processes, while another highlighted their calm handling of urgent situations. Areas for improvement mentioned include enhanced analytics and reporting tools. Overall, clients expressed high satisfaction with the service provided by ExpertCallers.Was this helpful?
9 of 21 Call Center Services reviews are 5 stars17 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs.
Read All ReviewsSelect Industry to see insights
Home Services Electric Financial services Non-profit Information technology Education Contracting Other industries Automotive Construction Business servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
0 of 1 Answering services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Overall, six eleven global services has received positive feedback for their Answering services, with a 95% satisfaction rate among clients. Clients highlight their expertise in staffing and responsiveness, noting effective communication and commitment to projects. One client emphasized the longevity of staff engagement, stating that resources provided have become excellent managers. However, suggestions for improvement include digitizing processes further. Overall, the sentiment is highly favorable, showcasing their significant impact on operational efficiency.
Read Most Recent ReviewWas this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
-
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Open to feedback
Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
Read Full Review
Was this helpful?
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Wing Assistant has received overwhelmingly positive feedback for their Answering Services, with 100% of clients noting their dedication and dependability. Customers highlighted the company's capability to efficiently manage client inquiries and assist with daily tasks, leading to increased practitioner and client engagement. Clients appreciated the timely delivery and thoroughness of project execution, with no reported areas for improvement. Overall, their professionalism and cultural alignment garnered high ratings and satisfaction from clients.
Read Most Recent ReviewWas this helpful?
Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
Read All ReviewsSelect Industry to see insights
Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Professional
DMT Business Development has received consistently positive feedback regarding its professionalism. Clients commend the team's effective communication and project management, noting their responsiveness and timely delivery of results. For instance, one client highlighted their exceptional project management capabilities, stating they are 'fast, efficient, and professional.' Another client praised their ability to create highly relevant leads while maintaining a strong commitment to quality. Overall, the sentiment reflects a high level of satisfaction with DMT Business Development's professional approach and dedication to client success.-
Lead Generation & Email Marketing for Cloud Services Company
5.0 Jan 22, 2025They're very creative and professional in interpreting the ICP for a certain type of business.
Read Full Review -
Email Marketing for Biotechnology Company
5.0 Jun 21, 2024The project was managed efficiently and professionally, with all deliverables provided on time. They were highly responsive to our needs, consistently addressing any questions or concerns promptly and effectively.
Read Full Review -
Lead Generation for Biotechnology Company
5.0 Mar 18, 2024The project management is second to none. They are fast, efficient and professional. Extremely well organized with concise, informative communications. They are focused, goal-oriented and best-in-class.
Read Full Review -
Sales Outsourcing Services for Restaurant Software Provider
4.5 Jun 20, 2023The company was described as responsive, on-time, and professional in their project management. They consistently delivered items on schedule and responded promptly to client needs. The primary forms of communication with SalesNash were virtual meetings and email or messaging apps.
Read Full Review -
Lead Generation & Customer Outreach for Analytics Company
4.5 Jun 16, 2023Effective project management played a vital role in the success of our collaboration. SalesNash provided us with high-quality and accessible email and LinkedIn content, which greatly contributed to the overall performance. Their technical support was commendable, assisting us with the creation and maintenance of mailboxes and warm-ups, as well as establishing and managing LinkedIn accounts. Furthermore, their expertise in configuring mailing systems, along with the dedicated SDR manager handling customer responses, ensured seamless communication and follow-ups.
Read Full Review
Was this helpful?
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
Read Most Recent ReviewWas this helpful?
23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
View projects from:
This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
TECHSPEED INC has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers praising their effective project management and communication. Clients noted a high call resolution rate and efficient data entry, processing over 1300 time cards weekly with minimal errors. Reviewers highlighted the team's proactive approach and commitment to quality, emphasizing their responsiveness to needs. Overall, their expertise and dedication resulted in a smooth and productive partnership, with no reported areas for improvement.
Read Most Recent ReviewWas this helpful?
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistSee all 5 projectsHoratio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.
3 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Horatio has received positive feedback from clients in the last six months, highlighting their responsiveness, proactive management, and ability to scale customer support effectively. Clients noted significant improvements in service metrics, such as increased SLA percentages and enhanced customer satisfaction scores. The team is recognized for their exceptional project management and holistic understanding of client needs, with no reported areas for improvement. Overall, Horatio is viewed as a valuable partner that integrates seamlessly into clients' operations.Was this helpful?
Industry Experience
Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
Read All ReviewsSelect Industry to see insights
Retail Publishing Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
View projects from:
This provider is fluent in 6 languages:
- Spanish
- English
- German
- Portuguese
- Italian
- French
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Puerto Rico and US Virgin Islands Time (PRT)
Was this helpful?
-
$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 5 projectsHire Live Support Inc is a company specializing in Customer Support Services, providing 24/7 support, sales assistance, and technical support. They consistently maintain high customer satisfaction, with a rate above 90%, and ensure rapid response times under 60 seconds. Clients appreciate their ability to act as an extension of their business.
Reviews mention Timely
Clients consistently praised Hire Live Support Inc for their timely delivery and responsiveness. For instance, GETUS Communications noted an average first response time of under 60 seconds, while the financial services client experienced a reduction in average response time from 5 minutes 44 seconds to 1 minute 12 seconds. Overall, feedback indicates a high level of satisfaction with their punctuality and project management, reinforcing their reputation as a reliable partner.-
CRM & Email Marketing Support for Fitness Studio
5.0 Jun 4, 2026Hire Live Support Inc delivers on time. We communicate via virtual meetings, emails, and messaging apps.
Read Full Review -
Customer Service Outsourcing for FinTech Company
5.0 Jul 8, 2026Hire Live Support Inc helped us improve response times, maintain SLA compliance, increase customer satisfaction, and streamline our support operations. We saw measurable improvements, with average response time decreasing from 5 minutes 44 seconds to 1 minute 12 seconds, and customer satisfaction scores reaching 96%. Their team consistently delivered reliable support, reduced resolution times, and ensured a high-quality customer experience across all support channels. They consistently delivered on time and managed the project very effectively.
Read Full Review -
Sales & Customer Support Resources for Telecoms Business
5.0 Jul 9, 2026Hire Live Support Inc's project management has been exceptional throughout our 10+ year partnership. They consistently deliver on time, communicate proactively, and adapt quickly to changing business requirements.
Read Full Review
Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Hire Live Support Inc has received overwhelmingly positive feedback in the Answering services sector, with GETUS Communications achieving over 90% customer satisfaction throughout their 10+ year partnership. Key strengths include exceptional project management, rapid response times averaging under 60 seconds, and the ability to scale resources effectively. Clients appreciate the company's adaptability and alignment with their operational needs, citing them as a strategic partner rather than just a vendor.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire Live Support Inc's competitive pricing and strong value for money. For instance, one client noted, 'their pricing fit our budget and they offered good value for cost.' Another stated, 'their cost-effectiveness is impressive.' Overall, the sentiment across reviews is overwhelmingly positive, with clients appreciating the alignment of the company's services with their financial expectations while receiving high-quality support.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- Arabic
- English
- French
- Italian
- Spanish
This provider is available in 5 time zones:
- Middle East Time (MET)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
Was this helpful?
-
-
$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
75% Answering services25% Virtual receptionistSee all 4 projectsConectys is a Contact Center Services provider specializing in Customer Support Services, offering technical support in multiple languages. Notably, 100% of reviewers appreciate their proactive communication and consistent performance. However, there is room for improvement in their workflow tools, which have experienced temporary issues.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Conectys has received positive feedback in recent reviews, highlighting their timely and responsive communication, as well as their ability to deliver multilingual customer support efficiently. Clients praised Conectys for their impressive onboarding process and flexibility in scaling operations. However, areas for improvement include enhancing automation and faster backfilling of key roles to minimize operational gaps. Overall, the sentiment is favorable, with clients appreciating Conectys's alignment with their values and budget.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes.Was this helpful?
View projects from:
This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
-
$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
40% Call Center Services25% Web Development20% Search Engine Optimization +115% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
Reviews mention Timely
Staybright Design Private Limited has received consistently positive feedback regarding their timeliness in project delivery. Clients have noted that they adhered to deadlines rigorously, with one client stating they delivered items on or before schedule. Another client emphasized that Staybright Design Private Limited's project management was exceptional, consistently responding promptly to needs and ensuring timely execution of tasks. Overall, the sentiment reflects a strong commitment to timely service, contributing positively to client satisfaction.-
Outsourced Customer Service for Beverage Manufacturing Co
5.0 Jan 12, 2025Staybright Design Private Limited's project management was exceptional. They consistently delivered items on time and responded promptly to our needs. Their support team was available 24/7, ensuring that customer inquiries were addressed promptly and efficiently.
Read Full Review -
Sales Outsourcing for Commerce Media Network
5.0 Jan 27, 2025Staybright Design Private Limited exhibited strong project management throughout our partnership. They adhered to timelines rigorously, delivering each phase of the project as promised. When we identified new needs or shifts in focus, they quickly pivoted and effectively accommodated our requests.
Read Full Review -
SEO & Website Design for Financial Services Firm
5.0 Jul 28, 2026Staybright Design Private Limited delivered on time. We communicated via virtual meetings.
Read Full Review -
Sales Outsourcing for Real Estate & Hospitality Company
5.0 Jan 11, 2025Staybright Design showcased exceptional project management skills, delivering all items on or before schedule. They were highly responsive to our needs, regularly checking in to adapt their strategies based on our feedback.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Advertising Agency
5.0 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries, including financial services, advertising & marketing, food & beverage, manufacturing, and real estate. Clients have praised the company for its strong project management, timely delivery, and effective customer support, resulting in improved customer satisfaction and engagement metrics. Overall sentiment is highly positive, with indications that Staybright Design Private Limited is well-suited for projects requiring strategic sales optimization, customer support enhancements, and marketing solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Real estate Advertising & marketing Food & Beverage Manufacturing Financial servicesWas this helpful?
View projects from:
This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
Was this helpful?
-
-
$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 73 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Exceptional results
Clients have reported exceptional results from Top Virtual Assistant, highlighting significant time and cost savings. One client noted, "The quality of their work is exceptional," and emphasized that the team saved them 120 hours weekly while charging less than a single in-house employee. The consistent communication and reliability of the team were also praised, with clients stating that they are always available and effectively manage tasks. Overall, the sentiment reflects strong satisfaction with the services provided.-
Back Office & Call Center Services for Real Estate Company
5.0 Aug 5, 2025The quality of their work is exceptional. They’ve made our lives easier and saved us a lot of time and money. They all work 40 hours per week, so you can save 120 hours per week, and they're charging us less than the pay of a single person in-house.
Read Full Review
Was this helpful?
Industry Experience
Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
Read All ReviewsSelect Industry to see insights
Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
View projects from:
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
Read All ReviewsSelect Industry to see insights
Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
View projects from:
This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
Was this helpful?
-
$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 84 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
Reviews mention Timely
Task Virtual consistently receives positive feedback regarding its timely delivery of services. Clients noted that deliverables were completed on schedule, with one reviewer highlighting structured onboarding and regular status meetings that ensured open communication. Another client emphasized the quick adaptation of Task Virtual to evolving project needs without disruption. Overall, the sentiment reflects a strong appreciation for Task Virtual's reliability and responsiveness, contributing to enhanced operational efficiency and improved service quality.-
Customer Service Outsourcing for Cybersecurity Service Provider
5.0 Mar 15, 2025They consistently met deadlines and proactively communicated with us to address any concerns or requirements.
Read Full Review -
Back Office Outsourcing for Marketing Consultancy Firm
5.0 Mar 15, 2025Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity.
Read Full Review -
SEO Services for Financial Services Company
5.0 Sep 13, 2025Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
Read Full Review -
SEO Services for Pest Control Company
5.0 Dec 17, 2025Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
Read Full Review
Was this helpful?
Industry Experience
Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing a range of administrative, accounting, and operational support services. Overall, the reviews are overwhelmingly positive, with 100% of clients praising their reliability, accuracy, and responsiveness. Approximately 50% of reviewers specifically highlighted the company's ability to improve organization and efficiency in their operations.
Reviews mention Timely
The Hour - Back Office and Virtual Assistant Services has consistently received positive feedback regarding their timeliness. Clients have highlighted their ability to deliver tasks on schedule and adapt quickly to changing priorities. One client noted that administrative tasks are completed on time, while another praised their quick response to requests, ensuring smooth daily operations without delays. Overall, the sentiment is overwhelmingly favorable, with clients appreciating their reliability and consistent follow-through.-
Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025The project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
Read Full Review -
Back-Office Outsourcing for Insurance Company
5.0 Jul 2, 2025COI turnaround time is excellent. Policy service tasks are also great. Quoting takes a little longer as we do commercial mostly so sometimes it's long quotes.
Read Full Review -
Staff Augmentation for Software Company
4.5 Jul 3, 2025They participated in completing sprints on time by delivering increment. The project management involved daily monitoring and reporting on issues with email campaigns. They provided a prompt response in case of emergency and issue validation.
Read Full Review -
App Management & Support for HR Solutions Firm
5.0 Jul 6, 2025The team was highly responsive to our needs, demonstrating strong availability and consistently meeting and often exceeding the agreed-upon expectations and timelines.
Read Full Review -
Back Office Support for Life Sciences Recruiting Co
5.0 Jul 7, 2025Everything has been delivered on time and budget to date.
Read Full Review
Was this helpful?
20 of 20 reviews are 5 stars$10,000 – $49,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback over the last six months, with clients highlighting their reliability, responsiveness, and ability to adapt to changing priorities. Specific feedback includes improved organization and efficiency in tasks such as benefits administration and accounting support. Clients appreciate the team's professionalism and attention to detail, noting minimal need for follow-ups. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction and no suggested areas for improvement.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across several industries, including Insurance, Financial Services, Real Estate, eCommerce, Medical, and Information Technology. Clients consistently highlight strengths such as reliability, responsiveness, and efficiency in managing tasks related to benefits administration, accounting, property management, and customer service. The overall sentiment is highly favorable, indicating that the company excels in providing tailored operational support that enhances organizational efficiency and improves client satisfaction across diverse sectors.
Read All ReviewsSelect Industry to see insights
Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industriesWas this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Hit Rate Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients commend their quick response times, reliability, and ability to reduce administrative workloads. Notable strengths include effective communication and tailored service offerings, with specific praise for the reduction in processing time and efficient management of client interactions. Areas for improvement mentioned were minimal, highlighting the company's strong performance overall.
Read Most Recent ReviewWas this helpful?
6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard.Was this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
Read All ReviewsSelect Industry to see insights
Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
View projects from:
Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
Was this helpful?
-
UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention High-quality work
Clients have consistently praised AnswerFirst for delivering high-quality work, noting that they handle a significant volume of calls efficiently. One client highlighted their ability to save thousands of dollars monthly while appreciating the team's trustworthiness and quality of service. The sentiment is overwhelmingly positive, with clients recommending their services, although there is a suggestion for improvement in attention to detail.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017They deliver a great quality of work. They provide good quality, are a good team, and I can trust them.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding SummitNext's reasonable pricing, often highlighting it as a key factor in their decision to engage the company. One client noted that the pricing 'fits our budget' and represents 'great value for cost,' while another emphasized the 'cost-efficiency' of their services, stating that SummitNext offers 'competitive pricing while maintaining the quality of candidate placements.' Overall, clients appreciate the alignment of SummitNext's pricing with their financial constraints.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext offered competitive pricing while maintaining the quality of candidate placements, aligning well with our budgetary constraints.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
Was this helpful?
-
-
Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
-
$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
-
$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +220% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingFGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
Read more -
$5,000+$25 - $49 / hr10 - 49Sheridan, WY
Services provided
10% Call Center Services15% Custom Software Development15% Mobile App Development +710% AI Development10% Cloud Consulting & SI10% IT Staff Augmentation10% IoT Development10% Unified Communications Consulting & SI5% API Development5% DevOps Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSocobee provides comprehensive IT support and back-office services. Reviews highlight their efficient intake process, dedicated teams for each department, and effective project management. Clients appreciate the breadth of services offered and seamless communication, indicating high satisfaction with their professional approach and capabilities.
-
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results.
Reviews mention Customized support
Intelemark has received positive feedback regarding their customized support, with clients noting their responsiveness and ability to adapt quickly to project needs. One client highlighted the seamless transition to Intelemark and their proactive adjustments to scripts, often implemented within hours. Additionally, the dedicated call representative consistently exceeded expectations, enhancing customer service. Overall, clients feel that Intelemark acts as a partner rather than a vendor, demonstrating a commitment to high-quality service and effective communication.-
Reminder Call Service for Nursing Recertification Service
5.0 May 7, 2020Our call representative has taken an active role in learning our business and keeping up with changes to the recertification process. She has exceeded expectations and our initial goals of providing answers to common questions and encouraging nurses to recertify. Intelemark is very responsive to all of our requests, from a temporary hold on calls in order to re-write the script during the health care crisis to having additional hours approved each month as needed.
Read Full Review
Was this helpful?
9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Software Company
5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed10 - 49Portland, OR
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 8 projectsPhysicians Answering Service is a dedicated provider of after-hours contact center services, specializing in handling inbound call center and customer support services for medical and healthcare facilities. The company receives overwhelmingly positive feedback, with clients praising their proactive communication, reliability, and flexibility. Approximately 90% of reviews mention their exceptional customer care services and efficient call handling, highlighting their consistent and personable approach.
Reviews mention Communicative
Clients consistently praise Physicians Answering Service for their excellent communication skills and responsiveness. One client highlighted their quick responses and proactive outreach, stating, "They always reach out to see if there’s anything they can do to help." Another client noted their approachability and effectiveness in crisis situations, emphasizing, "They've been really good about maintaining professionalism while also connecting individually." Overall, the sentiment reflects a strong appreciation for the company's communicative nature and dedication to client needs.-
After-Hours Call Services for Pediatric Primary Care Group
5.0 Apr 20, 2020They’re great in terms of communication. Physicians Answering Service offers services if I’m delayed in getting something signed so that they can do their part. They always reach out to see if there’s anything they can do to help, responding quickly when I ask anything of them. This open communication has helped to build our relationship.
Read Full Review -
Call Center Services for Youth Nonprofit Organization
5.0 Mar 20, 2020They've been extremely responsive. They're in constant communication with us throughout the month when changes happen. I haven't had any complaints and they've communicated very effectively.
Read Full Review
Was this helpful?
5 of 6 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Overall feedback on Physicians Answering Service within the Answering services sector is highly positive, with 90% of reviews expressing satisfaction. Clients commend their responsiveness, flexibility, and proactive communication, noting the effective handling of after-hours calls. Noteworthy strengths include a dedicated team and personalized service, with clients appreciating the ease of communication and reliability. However, some suggested improvements include clearer messaging in sensitive situations. Overall, they have built strong, long-term relationships with clients across various sectors.
Read Most Recent ReviewWas this helpful?
6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
After Hours Call Support for Pediatric Medical Clinic
5.0 — Physicians Answering Service provides after-hours phone answering and message forwarding to a pediatric clinic. Their team coordinates with an RN triage service and looks to the client for Read moreWas this helpful?
Industry Experience
Physicians Answering Service has demonstrated strong expertise within the healthcare sector, particularly in pediatric, specialty medical, fertility, and hospice services. Clients consistently highlight their responsiveness, reliability, and proactive communication. Feedback indicates that they excel in managing after-hours calls and triaging patient needs effectively. Overall sentiment is highly positive across all sectors, suggesting that organizations seeking dependable and personalized answering services, especially in healthcare, would find a strong match with this provider.
Read All ReviewsSelect Industry to see insights
Healthcare NonprofitWas this helpful?
-
-
UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.
7 of 9 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Anserve Inc. has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Key strengths include excellent responsiveness, professionalism, and effective communication, with 80% noting their ability to accommodate specific client needs. Clients appreciate the cost-effective solutions and seamless integration into operations. Notably, one client mentioned their reliable performance during crises, demonstrating their commitment to service excellence. Overall, Anserve Inc. is recognized for enhancing customer care and operational efficiency.
Read Most Recent ReviewWas this helpful?
10 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Services for Nephrologist's Office
4.5 — Anserve Inc. provides answering services for a kidney doctor’s office. The team takes messages after hours. They contact the doctor via text or phone call in urgent cases. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
100% Answering servicesSee all 10 projectsBoldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness.
Read Most Recent ReviewWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
Read All ReviewsSelect Industry to see insights
Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 20 projectsAnswering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
Reviews mention Patient
Overall, the sentiment regarding Answering Service Care is highly positive, particularly highlighting their patient and kind approach to handling calls. Clients appreciate the exceptional demeanor of the staff, noting their ability to reassure confused callers, which fosters a comfortable interaction. One client emphasized that the team is 'always reassuring, patient, and kind,' contributing significantly to employee satisfaction. Minor concerns were raised about occasional wait times during high call volumes, but this was deemed rare.-
Call Center Services for Food-Grade Manufacturing Facility
5.0 Aug 20, 2020The people who answer the phones are exceptional. I’ve listened to several instances where a calling employee is confused because they assume that the answerer is someone from our company. The teammate is always reassuring, patient, and kind, which puts the caller at ease. They’ve always been great at interacting with our employees.
Read Full Review
Was this helpful?
6 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Answering Service Care has received predominantly positive feedback for their answering services, with 85% of clients expressing satisfaction in areas such as responsiveness and reliability. Clients appreciated the 24/7 live agent availability, effective communication, and the ability to handle calls and messages accurately. Noteworthy strengths include their bilingual services and a strong alignment with client needs. However, 15% of reviewers noted minor areas for improvement, such as agent energy and call recognition efficiency.
Read Most Recent ReviewWas this helpful?
9 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.Was this helpful?
-
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Big Outsource has received overwhelmingly positive feedback for their Answering services, with clients noting their reliability and cost-effectiveness. A significant 95% of reviewers commend their exceptional communication and responsive leadership. Clients have experienced growth and improved efficiency, attributing these successes to Big Outsource's support. The team is praised for their proactive approach, with 100% of clients stating they would recommend their services. Overall, the sentiment is highly favorable, highlighting Big Outsource's expertise and commitment to client satisfaction.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +110% Generative AIFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 7 projectsVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
Reviews mention Detail-oriented
The reviews indicate a strong sentiment towards VSynergize's detail-oriented approach. Clients specifically noted their 'attention to detail and commitment to quality,' which significantly contributed to the success of projects, including a notable increase in sales revenue for McDonald's. Although one client suggested that more frequent progress updates would enhance communication, the overall feedback reflects satisfaction with VSynergize's meticulousness and responsiveness to client needs.-
Sales Outsourcing for Food Company
5.0 Jul 24, 2023The company has a deep understanding of the food industry. Their attention to detail and commitment to quality were particularly impressive. This focus ensured that our specific needs were met with precision.
Read Full Review
Was this helpful?
Industry Experience
VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors.
Read All ReviewsSelect Industry to see insights
Publishing Transportation Telecommunications Consulting Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits.Was this helpful?
View projects from:
Was this helpful?
-
-
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Reviews mention Patient
The feedback regarding Welsend reflects a highly positive sentiment, particularly highlighting their team's patience and dedication. Clients noted the agents as 'tireless, brave, patient, and passionate,' emphasizing their commitment to service despite challenges. The Operations Leader praised Welsend's willingness to contribute and care for ordinary people, indicating a strong alignment with client needs. Overall, Welsend's performance in handling government services showcases their professionalism and reliability.-
Call Center Services for Government Hotline Team
5.0 Mar 4, 2022These are a team of lovely, tireless, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
Read Full Review
Was this helpful?
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
DialAmerica has received predominantly positive feedback for their answering services, with a high client satisfaction rate reflected in the significant growth of calling hours from 200 to 3,000 per month. Clients emphasize the quality of leads generated, significantly enhancing their lead generation efforts. While some improvement is needed in reporting and data collection, overall sentiment is favorable, with a strong endorsement of their project management and responsiveness. The provider's ability to scale and adapt to client needs is frequently highlighted.
Read Most Recent ReviewWas this helpful?
Industry Experience
DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
Read All ReviewsSelect Industry to see insights
IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.Was this helpful?
View projects from:
New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
-
UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsOnQ Global is a distinguished provider specializing in Contact Center Services and Customer Support Services, offering a comprehensive range of solutions, including Inbound and Outbound Call Center operations and Customer Care Services. The feedback from reviews is overwhelmingly positive, with approximately 98% of reviewers noting impressive work quality and efficient project management. They are praised for their exceptional customer service, rapid onboarding, and seamless integration with clients' processes.
3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
OnQ Global has received overwhelmingly positive feedback regarding their Answering services, with 90% of reviewers expressing satisfaction. Clients commend their expertise in managing high call volumes, with metrics showing an average speed to answer of under 7 seconds and resolution rates around 97-98%. Common themes highlight their strong leadership, commitment to quality, and effective integration as an extension of clients' teams. While there were minor suggestions for improvement in SOP adherence, the overall sentiment reflects a reliable partnership that significantly enhances customer service capabilities.
Read Most Recent ReviewWas this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
Read All ReviewsSelect Industry to see insights
MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
Reviews mention Great project management
Clients have consistently praised Outsource and Save for their exceptional project management skills. One client noted their organized approach, timely delivery, and adaptability to changes, which contributed to a stress-free experience. Additionally, communication was highlighted as smooth and responsive, ensuring that all inquiries were addressed promptly. Overall, the sentiment reflects a high level of satisfaction with the company's ability to manage projects efficiently and meet client needs effectively.-
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 Aug 1, 2024From the beginning, the team made a strong impression with their organized approach. They consistently delivered everything on time and were always ready to adapt to any changes we needed. Communication was smooth, and they kept us updated throughout the entire process, which made things easy and stress-free. Whenever we had questions or needed assistance, they were quick to respond and eager to help. Overall, their project management skills were excellent and played a big role in helping us achieve our goals efficiently.
Read Full Review
Was this helpful?
1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
Read Most Recent ReviewWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
Read All ReviewsSelect Industry to see insights
Automotive Media IT Services Software Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.Was this helpful?
View projects from:
Was this helpful?
$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interactionView PackagesCommunity Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Healthcare Answering Services
-
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
24.2/40.015.6/20 Reviews3.7/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.1/40.016/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.2/40.015.6/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.2/40.017.4/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
35.1/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
24.1/40.016.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
31.9/40.016/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.1/40.016.2/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr50 - 249Knoxville, TN
Ability to deliver
29.4/40.016.2/20 Reviews3.8/10 Clients & Experience9.3/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other
Latest Answering Services Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.