Top Call Center Services & Voice Services for Telecommunication Companies in Florida
17 Companies
5 Leaders 12 Contenders
Best Call Center Companies & Voice Services for Telecommunication Companies in Florida
Sponsored
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
AccessibleTranslate ideas into productsStraightforward pricingHard working -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
4.7 out of 5.0 rating for costHelpfulEasy to work withInnovative -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Helpful4.4 out of 5.0 rating for costProfessionalGreat team -
$1,000+$100 - $149 / hr10 - 49Orlando, FL
Services provided
25% Sales Outsourcing20% Content Marketing10% Branding +8 services10% Digital Strategy10% Marketing Strategy6% Email Marketing5% Graphic Design5% Logo3% Content Writing Services3% Social Media Marketing3% Web DesignMKC Agency offers a range of marketing services including lead generation, branding, content creation, and sales strategy development. The overall feedback highlights their deep industry knowledge, exceptional project management, and ability to deliver measurable results, such as increased revenue and enhanced brand presence. Clients consistently commend the agency's responsiveness, expertise, and alignment with company values.
EfficientProfessionalKnowledgeableGreat project management -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
ProfessionalEasy to work withReviewed 6 times in the past 6 monthsAccommodating -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
ProfessionalHard working4.8 out of 5.0 rating for costPassionate about their work -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Hard workingExceptional performanceExceptional resultsProfessional -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Services provided
55% Corporate Training & Coaching25% Business Consulting10% Sales Outsourcing +2 services5% CRM Consulting and SI5% Financial ConsultingAccountability Now offers business development, sales mentorship, leadership coaching, and strategic planning services. Overall feedback highlights their effectiveness in enhancing sales, streamlining processes, and providing valuable leadership development. Clients appreciate their timely project delivery, relationship-focused approach, and strong team support, noting significant improvements in sales growth and internal workflow efficiency.
TimelyCompleted projects in 2 countriesAccessibleVery responsive -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Corporate Training & CoachingArise offers a range of Contact Center Services, including Inbound and Outbound Call Center services, with a strong emphasis on Customer Support and Telemarketing Services. Reviews indicate that Arise excels in communication, reliability, and customer service, consistently delivering satisfaction to their clients. The company is praised for its efficiency in handling outbound calls, generating new business, and managing customer issues effectively.
3 reviews mention Call Center ServicesReliableHigh-quality workProactive -
$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +2 services15% IT Managed Services10% Digital StrategyALPHA BPO Corp offers Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center solutions. Client feedback highlights their efficiency, professionalism, and exceptional customer service. Reviews frequently commend their team’s dedication, deep industry experience, and ability to enhance client business processes, making them more of a partner than a vendor.
HelpfulAccommodating4.7 out of 5.0 rating for costGreat project management -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +3 services10% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SILaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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Undisclosed< $25 / hr50 - 249St. Petersburg, FL
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Sales Outsourcing10% Transcription10% TranslationAnswering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
AccommodatingEfficientReceptiveOpen to feedback -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Experienced1 review mentions Call Center ServicesAccessible5.0 out of 5.0 rating for cost -
$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruiting15% Sales OutsourcingDisa Innovations offers comprehensive Contact Center Services, specializing in Customer Support Services and appointment setting. The reviews highlight their effective project management, timely delivery, and adaptability to unique business needs. Clients commend their tailored solutions and high-quality customer service, indicating a flawless collaboration experience with no identified areas for improvement.
1 review mentions Call Center ServicesAccommodatingReviewed 1 time in the past 6 monthsGreat project management -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
10% Call Center Services90% Customer Service OutsourcingSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Wekiwa Springs, FL
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% HR Outsourcing +5 services15% Sales Outsourcing10% Branding10% Finance & Accounting Outsourcing (FAO)10% Web Development5% Digital StrategySource Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Bayonet Point, FL
Services provided
100% Call Center ServicesTelephone answering service Account Management Systems is in Bayonet Point, Florida. Founded in 1999, the team specializes in Call Center Services.
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$1,000+Undisclosed10 - 49North Miami Beach, FL
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingCloudTask offers a range of services, including Contact Center Services, Customer Support Services, Inbound and Outbound Call Center, and Telemarketing Services. Across their reviews, clients consistently praise their professionalism, responsiveness, and ability to deliver on project goals, highlighting improvements in lead generation, sales efficiency, and customer engagement. The overall feedback indicates a high level of client satisfaction with CloudTask's expertise and project management capabilities.
ProfessionalExceptional resultsHelpfulExceptional performance -
$1,000+< $25 / hr50 - 249North Fort Myers, FL
Services provided
100% Call Center ServicesPhase V is an answering service. They were established in 1980 and provide Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999West Palm Beach, FL
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingOutPLEX provides inbound order handling and customer inquiry services, primarily for online retailers. Reviews indicate that OutPLEX excels in service levels and cost efficiency, with notable strengths in project management and responsiveness. Clients appreciate the company's alignment in values and effective leadership, though some suggest occasional onsite meetings for enhanced collaboration.
Great project management5.0 out of 5.0 rating for costVery responsive -
UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Telecommunication Companies in Florida
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$1,000+$100 - $149 / hr10 - 49Orlando, FL
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Ability to deliver
16.8/40.00/20 Reviews8.3/10 Clients & Experience8.5/10 Market PresenceService focus
100% Call Center Services -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
30.5/40.017.6/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services81% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
23.5/40.016.8/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr50 - 249St. Petersburg, FL
Ability to deliver
4.2/40.00/20 Reviews0.2/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$5,000+< $25 / hr2 - 9Orlando, FL
Ability to deliver
24.4/40.016.4/20 Reviews4/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49Wekiwa Springs, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Bayonet Point, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed10 - 49North Miami Beach, FL
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249North Fort Myers, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr1,000 - 9,999West Palm Beach, FL
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
21.9/40.016.4/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed10,000+Miami, FL
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$1,000+$25 - $49 / hr2 - 9Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other
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