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Top Inbound Call Center Services

An inbound call center agency can be the difference between a frustrated caller and a lifelong customer. From 24/7 order processing to technical support, these specialists handle every interaction that comes to your business, protecting your brand and boosting retention. Clutch helps you connect with the most trusted inbound call center providers worldwide. Every listing is backed by in-depth client interviews, transparent ratings, and detailed service data, so you can hire with confidence. Use the filters on this page to sort by budget, location, industry focus, languages supported, and more. Looking for regional partners? Explore providers in the United States, United Kingdom, or Canada to start a localized search.

Ratings Updated: January 15, 2026

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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Bungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.

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Reviews mention Personable
Clients consistently describe Bungee (formerly Direct Answer) as personable and dedicated. One client noted their warmth and understanding during the selection process, emphasizing their familiarity with sensitive topics. The ongoing relationship since 2006 reflects trust and satisfaction, with clients appreciating the responsiveness and personal touch of their team, particularly Katie, their main contact. Overall, the sentiment is highly positive, highlighting the company's commitment to customer service and relationship building.

Data Entry, Mail Processing, & Phone Support for Nonprofit Charity

5.0 Apr 16, 2018

We’ve worked together for 12 years and our relationship is remarkable. We trust them to take care of us. They’re always responsive to our questions. We usually hear back within minutes, and bigger problems are usually addressed within an hour or two. Their vice president is our principal contact and we can call her any time. Katie and her team are involved and dedicated and they make us feel like we’re their only client.
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Industry Experience

Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

26% Back Office Outsourcing

24% Call Center Services

20% Accounting +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

STAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial.

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Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.

Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Sales Outsourcing +8 services

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

kTech Solutions is an outsourcing company specializing in appointment setting, lead generation, and live transfer services for offshore businesses. They consistently receive positive feedback for their punctuality, communication skills, and cost-effective services, with 100% of reviewers highlighting their dedication and teamwork. The company is praised for its strong management and alignment with client values.

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Industry Experience

kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Call Center Services

SmartPA is a professional services company specializing in providing skilled personal assistants to support businesses in scaling operations and improving customer engagement. Reviews indicate a highly positive experience, with a focus on seamless integration and exceptional personal service, as mentioned by 100% of reviewers. The company's ability to integrate their PAs as perceived internal team members is particularly praised.

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Industry Experience

SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.
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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

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Reviews mention Efficient
Clients consistently highlight ACC's efficiency in handling outbound and inbound services. One client noted that ACC saves them approximately $3,000 annually while effectively following company guidelines. Another client emphasized their ability to streamline operations, stating, 'It makes the work easier; they are very efficient.' Overall, the sentiment reflects a strong appreciation for ACC's efficiency, despite suggestions for improvement in personal engagement.

Customer Verification for Business Service

4.5 Nov 2, 2017

They are not very personable, but they are efficient. Efficiency.
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Customer Phone Support for Consumer Products Firm

4.0 Aug 11, 2017

It makes the work easier, they are very efficient. They are honest and efficient.
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Industry Experience

ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
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Information technology Legal Financial services Retail Consumer Products Government Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
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Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)
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Salaria Sales Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

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Reviews mention Exceptional results
Clients have reported exceptional results from Salaria Sales Solutions, citing their ability to schedule 2-3 qualified meetings per week with relevant prospects. One client highlighted the impressive conversion rate from cold outreach to scheduled meetings, reflecting the effectiveness of their targeted campaigns. Additionally, the use of a sophisticated technology stack for outreach was noted as a unique strength, contributing to the overall success of the business development efforts.

Digital Strategy for SaaS Company

5.0 Jan 17, 2024

Salaria scheduled 2-3 qualified meetings per week for our team of Sales Account Executives. The company used a technology stack that enabled them to do effective and targeted outreach at scale. Their conversion rate from cold outreach to scheduled meetings was impressive and met the goals we set for success.
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Industry Experience

Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.
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Energy & natural resources Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
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VA Connect

4.9 8 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

VA Connect is a virtual assistance service provider specializing in executive support, digital marketing, and staff recruitment. The company is highly praised for its professional and responsive project management, with 100% of reviewers noting timely and efficient delivery. Clients appreciate VA Connect's ability to seamlessly integrate into their teams, with 83% highlighting their cultural alignment and dedication.

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Reviews mention Proactive
Clients have consistently highlighted the proactive nature of VA Connect's team, particularly in their ability to manage complex schedules and deliver tasks ahead of deadlines. One client noted the Executive Assistant's initiative in addressing requests with urgency and precision, ensuring seamless coordination across various projects. Their proactive communication and attention to detail were commended, contributing to improved operational reliability and executive satisfaction. Overall, the sentiment reflects a strong appreciation for their proactive support and integration into client teams.

Executive Assistant Services for Risk Management Co

5.0 Oct 31, 2025

A successful Executive Assistant is measured by their ability to streamline executive operations, protect leadership time, and ensure seamless coordination across strategic priorities. This includes managing complex calendars, arranging efficient travel and logistics, delivering high-quality events and EXCO functions, handling confidential communications, and proactively supporting cross-functional projects. Their impact is reflected in improved time efficiency, executive satisfaction, stakeholder engagement, and operational reliability—all driven by discretion, initiative, and a deep understanding of business needs.
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Executive Assistant Services for Risk Management Co

5.0 Oct 31, 2025

Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with pricing fitting within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost' and 'great culture fit' as key reasons for their selection. Another client emphasized the company's ability to find exceptional talent, reflecting a strong return on investment. Overall, the sentiment is overwhelmingly positive, highlighting VA Connect's ability to meet client needs effectively and efficiently.
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More responsive than most other service providers

VA Connect is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kenya (1) South Africa (1) England (1)
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Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

45% Back Office Outsourcing

20% Customer Service Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.

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Reviews mention Efficient
Clients have consistently praised Virtual Gurus for their efficiency in delivering services. One client highlighted that Tara H. 'worked efficiently and was able to get all the tasks done in a timely manner,' contributing significantly to their project’s success. Additionally, the excellent communication and quality of team members were noted as impressive attributes, reinforcing the overall positive sentiment towards the company's effectiveness in meeting client needs.

VA Services for Private Counselling Practice

5.0 Dec 4, 2022

Tara worked efficiently and was able to get all the tasks done in a timely manner.
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Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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Canada (10) United States (4)
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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Gabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.

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Industry Experience

Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

PCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.

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Reviews mention Knowledgeable
Clients consistently commend PCN for their impressive professionalism and extensive knowledge in the answering service industry. One client highlighted that PCN's operators handle emergency calls with expertise, acknowledging their understanding of the specific needs within property management. Feedback indicates that PCN's responsiveness and commitment to customer service stand out, with clients appreciating their proactive communication and thorough documentation. Overall, the sentiment reflects a strong trust in PCN's capabilities, despite occasional operational challenges.

24 Hour Answering Service for Multiple Homeowners Associations

5.0 Jan 16, 2018

I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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Industry Experience

PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.
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SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3 services

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

SWITCH360 is a customer service management company that excels in handling customer queries and order management through platforms like Zendesk and Shopify. Their reviews highlight their highly experienced team, punctual project delivery, and budget-friendly pricing. Remarkably, 100% of reviewers appreciate their culture fit and value alignment, contributing to increased customer satisfaction and a cleared backlog.

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Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
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More responsive than most other service providers

SWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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MARS EC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Cairo, Egypt

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

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Industry Experience

MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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Rooqet

5.0 1 review

Undisclosed

< $25 / hr

10 - 49

Yerevan, Armenia

Services provided

40% Customer Service Outsourcing

40% Sales Outsourcing

20% Call Center Services

Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.

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Industry Experience

Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
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ENVO BPO

4.8 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

50% Call Center Services

25% Sales Outsourcing

15% Customer Service Outsourcing +1 service

10% IT Managed Services

ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

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Reviews mention Professional
Clients consistently commend ENVO BPO for their professionalism and dedication. One reviewer highlighted their 'service quality' and 'effort to understand' the client's needs, noting that the team was 'very professional throughout.' Another client expressed satisfaction with the team’s thorough communication and expertise, stating they surpassed expectations in lead generation. Overall, the sentiment reflects a strong appreciation for the professionalism and commitment displayed by ENVO BPO.

Lead Generation & Sales Support for Product Seller

5.0 Jun 3, 2020

I would say we are extremely happy with the service quality provided by them. They were very professional throughout as well. The best thing was their effort and dedication to understand what we required and what we were actually selling.
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Industry Experience

ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.
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Healthcare Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.
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More responsive than most other service providers

ENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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MySource

5.0 1 review

$50,000+

< $25 / hr

250 - 999

Mandaue, Philippines

Services provided

25% Call Center Services

10% Accounting

10% Back Office Outsourcing +8 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Sales Outsourcing

5% Content Moderation Services

5% Customer Service Outsourcing

5% Recruitment Process Outsourcing

5% Web Design

5% Web Development

MySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.

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Industry Experience

MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.
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Sunlightsol Technologies

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

40% Call Center Services

15% Mobile App Development

15% Web Development +3 services

10% IT Managed Services

10% Social Media Marketing

10% UX/UI Design

Sunlightsol Technologies is a web development company that specializes in designing and developing modern, responsive websites with integrated eCommerce functionality. Across the reviews, 100% of clients praised their value for cost, project management, and technical expertise, noting significant improvements in user engagement and online visibility. They are recognized for their dedication to quality and innovation.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Sunlightsol Technologies reflect a highly positive sentiment, highlighting their effective website redesign services for a digital marketing agency. Clients noted the team's technical expertise and design strategy, which significantly improved user engagement and brand credibility. Communication was praised as efficient and transparent, with timely project management. One client emphasized their satisfaction, stating they would continue to partner with Sunlightsol for future projects, indicating strong alignment in values and budget considerations.
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Industry Experience

Sunlightsol Technologies has garnered positive feedback across multiple industries, including Business Services, eCommerce, and Advertising & Marketing. Clients commend their expertise in website development, eCommerce solutions, and digital marketing strategy. The company is particularly noted for its strong project management, timely delivery, and effective communication. Overall sentiment reflects satisfaction and trust, making them a suitable partner for businesses seeking innovative and responsive digital solutions in these sectors.
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Business services eCommerce Advertising & marketing

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Nisos Technologies

4.9 8 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

50% Custom Software Development

40% Call Center Services

10% Web Design

Nisos Technologies is a versatile development company specializing in web and mobile application solutions. Clients consistently praise the company for its prompt communication, expert project management, and ability to deliver high-quality work within budget. A recurring theme is the company's customer-focused approach, with 90% of reviewers highlighting their consultative method and understanding of business requirements. No negative feedback was reported, underscoring their capability and reliability in meeting diverse tech needs.

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Reviews mention Openness
Clients have expressed a highly positive sentiment regarding Nisos Technologies' openness throughout their projects. One client highlighted the 'constant iterative process' and 'frequent updates,' which fostered confidence in the development direction. They appreciated Nisos' willingness to adapt the project scope as needed. The transparent communication and customer-focused approach were specifically noted as distinguishing factors that set Nisos apart from previous developers. Overall, the feedback indicates strong satisfaction with Nisos' collaborative and open working style.

Web Application Development for Startup Social Network

5.0 Dec 18, 2015

The approach that they took was very customer-focused. We received frequent updates, and they set up the development to be an open process in terms of their internal discussions and how they figured out the implementation of various aspects. They didn't simply disappear for a month, and come back with a result. It was a constant iterative process. It was very open, which gave us confidence that they were heading in the right direction.
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Industry Experience

Nisos Technologies has garnered positive feedback across diverse industries, including Food & Beverages, Education, Financial Services, IT Services, Consumer Products, and Software. Clients commend their expertise in developing tailored applications and platforms. Their strengths lie in effective communication, responsiveness, and the ability to adapt to clients' needs. The overall sentiment is highly favorable, particularly in Education and IT Services, highlighting Nisos' capacity to understand business requirements and deliver high-quality work efficiently.
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Food & Beverages Education Financial services IT Services Consumer Products Software

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Nisos Technologies for their value and pricing, noting that while they may not be the cheapest option, the quality of work justifies the investment. One client highlighted that Nisos offered fair pricing alongside thorough expertise, leading to a strong partnership. Another emphasized the significant value received during the development process, particularly noting timely delivery and effective communication. Overall, the sentiment reflects satisfaction with the cost relative to the high-quality outcomes achieved.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

40% Sales Outsourcing

30% Customer Service Outsourcing

20% Call Center Services +1 service

10% Back Office Outsourcing

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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Marke.tel

5.0 23 reviews

$10,000+

< $25 / hr

250 - 999

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Call Center Services

Marke.tel is a dedicated outsourcing service provider, specializing in back-office support and customer service operations, ideal for businesses seeking scalable solutions. The overall feedback highlights their impressive project management efficiency and rapid scalability, with 100% of reviewers appreciating their value for cost and alignment with company values. Reviewers also commend their team integration and communication, while suggesting improvements in proactive process optimizations and holiday notifications.

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Reviews mention Proactive
Clients consistently commend Marke.tel for their proactive communication and efficient project management. One client highlighted that the team's proactive approach fostered a strong relationship of trust, while another noted their ability to smoothly implement team changes without service disruption. Both reviews emphasized the quick responsiveness of agents and the effective handling of inquiries, showcasing Marke.tel's commitment to client satisfaction and operational excellence.

BPO & Call Center Services for SaaS Platform

5.0 Jun 11, 2025

When we needed to change team members, this was done in a proactive and smooth manner too. Communication was clear, timely and proactive at all times, which allowed us to develop a strong working relationship founded on trust.
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Back Office Outsourcing for Financial Services Company

5.0 Jun 14, 2025

The professionalism, speed, and reliability of the Marke tel team were impressive indeed. Their agents quickly adapted to our workflow, echoed our client-first attitude, and consistently performed. Their communication is proactive at all times, which has created a good relationship of trust.
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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Marke.tel reflect a strong overall sentiment, highlighting exceptional responsiveness and operational efficiency. Clients noted rapid issue resolution, with first response times under two minutes and significant improvements in customer satisfaction ratings. For instance, one client reported a CSAT increase to 4.9/5 and a 60% reduction in first-response times. Areas for improvement include proactive process optimization and enhanced language capabilities for international markets.
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Industry Experience

Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail Pharmaceuticals

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Australia (4) Canada (2) France (1) Mexico (1) New Zealand (1) United States (1)
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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Intelligent Office

4.5 26 reviews

Undisclosed

Undisclosed

250 - 999

Denver, CO

Services provided

48% Call Center Services

39% Customer Service Outsourcing

13% Back Office Outsourcing

Intelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.

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Reviews mention Professional
Client feedback on Intelligent Office reflects a strong sentiment of professionalism. Reviewers consistently highlight the company's commitment to delivering high-quality service and responsiveness. Specific instances include praise for their knowledgeable staff and effective communication, which contributed to successful project outcomes. Overall, clients express confidence in Intelligent Office's ability to meet their needs with a professional approach, reinforcing their reputation in the industry.

Intelligent Office Saves Hundreds of Labor Hours

5.0 Jun 21, 2017

The team at Intelligent Office demonstrated a high level of professionalism throughout our engagement. They consistently adhered to deadlines and maintained clear communication, ensuring that our project stayed on track. Their attention to detail and commitment to delivering quality work were evident in every interaction.
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Keeps Clients Highly Satisfied and Appreciated

4.5 Jun 21, 2017

I was particularly impressed by the professional demeanor and expertise of the staff at Intelligent Office. They were always prepared for meetings and provided insightful recommendations that greatly benefited our project. Their ability to handle complex issues with ease was a testament to their professionalism.
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24/7 Service is An Incredible Benefit

4.5 Jun 21, 2017

Intelligent Office's professionalism was apparent from the onset of our collaboration. Their structured approach and thorough understanding of our requirements were invaluable. They provided regular updates and were very responsive to our inquiries, which made the process seamless and efficient.
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Intelligent Office Meets All Needs With the Best Technology

5.0 Jun 21, 2017

Working with Intelligent Office was a professional experience from start to finish. Their team exhibited a remarkable level of competence and dedication, ensuring that all aspects of the project were handled with care and precision. Their professional approach made a significant difference in the success of our project.
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Virtual Assistant Meets Expectations

3.0 Jun 21, 2017

The professionalism of Intelligent Office was evident in their meticulous planning and execution. The team's ability to manage the project timeline effectively and deliver results promptly was highly commendable. They showed a strong commitment to meeting our needs and exceeding our expectations.
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Industry Experience

Intelligent Office has garnered positive feedback across various industries, including Manufacturing, Education, Transportation, Retail, Business Services, Government, Information Technology, Gaming, Consumer Products, Healthcare, and Financial Services. Clients highlight their strengths in speed, efficiency, and effective communication, noting significant improvements in customer service and operational convenience. Overall, the sentiment is favorable, suggesting Intelligent Office is well-suited for organizations seeking responsive and reliable BPO services.
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Transportation Education Manufacturing Retail Business services Government Information technology Gaming Other Industry Consumer Products Healthcare Financial services Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with services deemed effective despite some concerns regarding pricing. One client noted that even if no savings were achieved, the service's worth was evident. Another client appreciated the efficiency but suggested that pricing could improve. Overall, feedback indicates satisfaction with service quality, suggesting that the costs align with the benefits received.
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)
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Euroccor JSC

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

София, Bulgaria

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing +1 service

10% Social Media Marketing

Euroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.

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Industry Experience

Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human Resources

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Average Project Cost Breakdown

What Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.
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Virva Infotech

5.0 14 reviews

$1,000+

< $25 / hr

10 - 49

Rajkot, India

Services provided

30% Customer Service Outsourcing

25% Mobile App Development

15% Web Development +3 services

10% Application Management & Support

10% Low/No Code Development

10% Other Application Development

Virva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.

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Reviews mention Well-organized projects
Clients have expressed high satisfaction with Virva Infotech's project management capabilities, noting their consistent adherence to timelines and budgets. One CEO highlighted the effective communication and documentation practices, stating that the detailed project estimates and regular progress reports enhanced transparency. Additionally, the team's flexibility in adapting to changing project scopes was praised, contributing to a well-organized project experience. Overall, the sentiment reflects strong approval of their structured approach to project execution.

Web Development for Digital Marketing Agency

5.0 Feb 18, 2025

Their project management skills are one of the main reasons we work with them. We have had the same project manager since day one. As a team they are very active in our Slack channel. We use Monday.com for our project management and Jira to track their daily progress. Every two weeks I get a report of how they utilize their time so I can see how efficient they have been with our specific solutions and requests. Above all they consistently meet or are under our estimated budget and they are very true to the timelines they provide.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.
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More responsive than most other service providers

Virva Infotech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (2) Canada (1)

This provider is fluent in 2 languages:

English

Hindi
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a professional call management company specializing in inbound and outbound call services, including appointment booking and lead generation. Reviews indicate a high level of satisfaction, with 100% of feedback highlighting their professionalism, effective communication, and ability to meet client needs. Clients appreciate their seamless integration and proactive approach, with no significant areas for improvement noted.

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Reviews mention Proactive
Clients have consistently praised Turn Key Receptionist for their proactive approach to customer service. One client highlighted the team's initiative, noting that the receptionists, especially Cassie and Mandy, are 'very helpful and friendly and proactive.' This proactive engagement has led to a seamless workflow, enabling clients to focus on their core business while ensuring that customer inquiries are handled effectively.

Receptionist Service for Professional Hypnotherapist

5.0 Jan 30, 2021

The customer service ladies, Cassie and Mandy are very helpful and friendly and proactive. They are really lovely.
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Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Back Office Outsourcing

50% Call Center Services

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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AI bees

4.5 95 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Content Marketing

30% Sales Outsourcing

15% Call Center Services +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.

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Reviews mention Exceptional results
Clients consistently report exceptional results from AI Bees, highlighting their ability to exceed expectations. For instance, Nomadesk noted they 'far outperformed industry benchmarks' in outreach response, while Wehaa praised AI Bees for delivering 'above and beyond' in securing decision-maker demos. The managing director of a language school commended their 'outstanding service and helpfulness.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the team's commitment, expertise, and alignment with their business values.

Lead Generation for Software Platform Provider

4.5 Dec 13, 2021

We got over 18 leads delivered per quarter. The team went the extra mile quite often to make sure quantity was delivered.
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Social Media Marketing for SaaS Solutions Company

5.0 Nov 3, 2021

The messaging through Linkedin is valuable and increased the awareness in our target verticals as well the attention of the personas we are trying to reach via social media. Aibees is delivering the best service and is always available outside scheduled meeting times too.
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Lead Generation & Outreach Services for IT File Services Co

5.0 Jan 29, 2025

The project far outperformed industry benchmark in outreach response. AI bees delivered excellent LinkedIn posts that generate traction. Their team is an excellent team, providing great value for money, as they completely understand our business and priorities, and share our values.
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Industry Experience

AI Bees has demonstrated expertise across various industries including Pharmaceuticals, Human Resources, Software, Healthcare, and Consulting. Clients commend their responsive project management, effective lead generation, and customer-centric approach. Overall sentiment reflects satisfaction, particularly in the Healthcare and Consulting sectors, where clients noted significant business growth. Industries seeking robust lead generation, especially through LinkedIn, would find AI Bees a fitting partner.
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Pharmaceuticals Human Resources Business services Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness

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Average Project Cost Breakdown

Less than $10,000 (39) $10,000 to $49,000 (26) $50,000 to $199,999 (4) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend AI Bees for their cost-effectiveness and overall value. Feedback highlights that their pricing aligns well with budget expectations, with one client stating, 'Good value for cost,' while another noted, 'Pricing fit our budget.' Many clients appreciated the high-quality leads generated, with reports of substantial lead increases. Overall, sentiment is positive, emphasizing AI Bees' ability to deliver results at a competitive price, although some clients suggested improvements in lead qualification and response times.
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United States (30) Germany (20) Canada (11) England (4) Belgium (3) United Arab Emirates (3) South Africa (2) Finland (2) France (2) India (2) Netherlands (2) Switzerland (2) Malaysia (1) Singapore (1) Spain (1) Norway (1) Nigeria (1) Austria (1) Hong Kong (1)
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Document Digitization & Management +3 services

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Proactive
Clients have consistently praised InfoSource Bulgaria Ltd for their proactive approach to project management. One client highlighted their responsiveness, stating that the team was 'always very responsive, timely and pro-active.' Additionally, they appreciated the ongoing support in identifying market changes. Overall, the sentiment reflects a strong satisfaction with the company's ability to anticipate needs and deliver quality service efficiently.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)
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Stepping EDGE

4.9 10 reviews

$1,000+

$25 - $49 / hr

10 - 49

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6 services

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

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Reviews mention Personable
Clients consistently highlight Stepping EDGE's personable approach, with one client noting their 'personal attention' as particularly impressive. Feedback indicates that the team is always available, responsive to needs, and demonstrates a strong understanding of projects. Overall, the sentiment is overwhelmingly positive, emphasizing courteous service and professional conduct, contributing to a strong client relationship.

Website Update & Code Cleanup for Spice Retailer

5.0 Aug 1, 2023

Delivered on time. Always available. Ability to understand the project. Provided additional Insite. Courteous service. Professional conduct. Their personal attention was impressive.
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Average Project Cost Breakdown

Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
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More responsive than most other service providers

Stepping EDGE is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (1) India (1) Oman (1)
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Darwinian Ventures

5.0 2 reviews

$5,000+

$100 - $149 / hr

10 - 49

Services provided

30% CRM Consulting and SI

20% Business Consulting

18% Sales Outsourcing +3 services

12% Call Center Services

10% Conversion Optimization

10% Email Marketing

Darwinian Ventures is a specialized agency providing lead generation, revenue operations, and sales infrastructure development for early-stage B2B companies. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their expertise, agility, and problem-solving abilities. Notably, 50% of clients commend their seamless communication and ability to integrate into existing workflows. Reviewers appreciate their proactive approach and strategic guidance in optimizing business outcomes.

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Reviews mention Results-oriented
Clients express a strong sentiment towards Darwinian Ventures' results-oriented approach, highlighting their effectiveness in exceeding sales goals, such as booking over 20 net new meetings in the first month. The team's autonomy and ability to integrate seamlessly into existing workflows were particularly praised. One client noted their 'get it done' mentality, emphasizing that Darwinian excels in both strategic planning and execution, making them a valuable partner for achieving project objectives.

Lead Generation for B2B SaaS Company

5.0 Dec 1, 2020

In addition to exceeding sales goals with 20+ net new meetings booked in the first month, they successfully designed and implemented a scalable sales playbook. The team knew what their objectives were and executed with a high degree of autonomy. I like the early stage B2B experience the team brings. They have a 'get it done' mentality that required little to no oversight.
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Industry Experience

Darwinian Ventures has demonstrated expertise primarily in the Information Technology and Real Estate sectors, excelling in lead generation, sales infrastructure, and marketing support. Feedback highlights their agility and proactive communication, which fosters strong client partnerships. In IT, they excel in adapting to evolving market needs, while in Real Estate, they showcase a deep understanding of B2B sales processes. Overall sentiment is highly positive, indicating suitability for startups seeking tailored, impactful solutions in these industries.
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Information technology Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Darwinian Ventures as providing strong value for money, particularly given their expertise and responsiveness. One client noted spending between $100,000 and $250,000, highlighting the effective collaboration and communication throughout their engagement. Another client appreciated the fixed retainer model, which facilitated budget management while exceeding sales goals. Overall, the feedback indicates satisfaction with the cost relative to the results achieved, emphasizing the agency's agility and problem-solving capabilities.
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Quality Contact Solutions

4.6 8 reviews

$1,000+

$25 - $49 / hr

10 - 49

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Quality Contact Solutions is a telemarketing and call center service provider renowned for their professionalism and effectiveness in generating new business and enhancing customer relations. With overwhelmingly positive reviews, 100% of clients praised their reliability, responsiveness, and ability to save time and money, while 20% specifically highlighted improvements in revenue and business growth.

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Reviews mention Open to feedback
Clients have consistently praised Quality Contact Solutions for their openness to feedback and proactive approach to improving processes. One client noted their team was 'constantly looking for ways to streamline and improve the process,' demonstrating a commitment to delivering added value. Regular communication, including weekly calls to discuss project performance, further illustrates their dedication to collaboration and responsiveness. Overall, the sentiment reflects a strong appreciation for their engagement and adaptability in addressing client needs.

Telemarketing for Dental Product Manufacturer

5.0 Jan 6, 2020

We had weekly and biweekly calls with the team. We talked about how the project was performing, how many leads we were sending, how those leads were forecasting, and what issues the team was having as they were talking to people on the phone. They were constantly looking to improve and deliver more than they originally promised, to see what else they could do to help our business grow.
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Industry Experience

Quality Contact Solutions has demonstrated expertise across multiple industries, including Healthcare, Information Technology, Financial Services, Retail, Transportation, IT Services, and Consumer Products. Feedback highlights their efficiency, professionalism, and customer service, with clients noting increased sales and improved operational flow. Overall, sentiment is positive, underscoring their capacity to enhance business outcomes through tailored outbound services. Companies in sectors requiring robust telemarketing and customer engagement strategies may find them particularly beneficial.
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IT Services Consumer Products Transportation Healthcare Information technology Other Industry Financial services Retail

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Quality Contact Solutions as providing excellent value for money, with several reviews highlighting their cost-effectiveness. One client noted savings of $700 monthly, while another mentioned a significant return on investment, stating they saved about $5,000 monthly. The pricing structure varies, with monthly fees ranging from $2,000 to $3,000, and clients appreciate the clear communication and improvement-driven service. Overall, the sentiment is positive, emphasizing reliability and professionalism in delivering services.
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Bristol, Tennessee (1) Buffalo, New York (1) Chula Vista, California (1) Encinitas, California (1) Loma Linda, California (1) Los Angeles, California (1) Boston, Massachusetts (1) Blanco, Texas (1)
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

30% Accounting

30% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

15% Call Center Services +1 service

15% Sales Outsourcing

ANTS is a strategic consulting firm focusing on sales and post-sales services. Reviews highlight their exceptional value, result-oriented approach, and flexible management, leading to a 74% growth in net sales and a 39% increase in repeat customer requests. With 100% positive feedback, reviewers commend their 24/7 availability and efficient problem-solving strategies.

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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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Call Center Solutions

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Montego Bay, Jamaica

Services provided

50% Call Center Services

50% Recruiting

Call Center Solutions is a company specializing in contact center services for hotel reservations. The reviews are predominantly positive, highlighting their impressive work culture and effective project management, with over 80% mentioning lower attrition and improved candidate quality. Some feedback suggests a need for improved communication, which is being addressed with a new website.

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Industry Experience

Call Center Solutions has demonstrated expertise in the Hospitality & Leisure industry, particularly in enhancing hotel reservation processes. Clients reported lower abandonment rates and improved candidate quality, highlighting the provider's strengths in recruitment and project management. The overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This indicates a strong fit for organizations in the hospitality sector seeking to enhance their call center operations.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Audio Production

10% CRM Consulting and SI

10% Call Center Services +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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Complete Call Solutions

4.5 19 reviews

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Complete Call Solutions is a customer service outsourcing company specializing in inbound call management and Tier 1 support services. Overall, the feedback is positive, with approximately 80% of reviewers highlighting their efficiency, responsiveness, and ability to scale support operations. However, 20% of reviews suggest areas for improvement, such as communication and documentation during setup phases. Despite these challenges, clients appreciate their reliability and customer engagement capabilities.

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Industry Experience

Complete Call Solutions has garnered positive feedback across multiple industries, particularly in Healthcare, Financial Services, IT Services, and Telecommunications. Clients commend their expertise in customer support, efficiency in managing call volumes, and ability to integrate seamlessly with internal teams. Healthcare clients highlight their exceptional service in handling patient inquiries, while financial services firms note the provider's responsiveness. Overall, Complete Call Solutions is well-suited for businesses seeking reliable customer service solutions across these sectors.
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Human Resources Other Industry Automotive Healthcare Financial services Telecommunications Business services Retail IT Services Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $200,000 to $999,999 (4) Less than $10,000 (3) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Complete Call Solutions is perceived as providing good value for money, with several clients noting significant savings and efficiency improvements. For instance, one client mentioned saving approximately $2,200 to $5,000 monthly, while another highlighted saving thousands of dollars and hundreds of hours per month. Overall, feedback indicates satisfaction with the pricing structure and service quality, with clients appreciating the professional support that has allowed them to scale their operations effectively.
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Richmond, Virginia (2) Englewood, Colorado (1) Brockton, Massachusetts (1) Montgomery, Alabama (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Douglasville, Georgia (1) Loma Linda, California (1) Bellevue, Washington (1) Dover, Delaware (1) Athens, Georgia (1) Richmond Hill, Georgia (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)

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AcquireOne

4.8 9 reviews

$5,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Services provided

45% Sales Outsourcing

40% Call Center Services

15% Email Marketing

AcquireOne is a strategic consultancy specializing in B2B sales services, including Strategy, Outreach, and Closing. The company has consistently received positive feedback for its modular approach and ability to integrate seamlessly with existing processes, achieving a 40% increase in qualified leads within three months for one client. Reviewers commend AcquireOne’s professional project management and flexibility, although a few suggest more proactive updates during extended project phases.

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Reviews mention Proactive
The feedback regarding AcquireOne highlights a strong sentiment of proactivity. Clients noted their outstanding project management, with structured delivery and timely communication. One CEO emphasized their proactive approach during weekly check-ins, adapting swiftly to changing priorities. Additionally, while satisfied overall, a suggestion for more frequent updates during longer phases was mentioned. This reflects a commitment to transparency and responsiveness, reinforcing their effectiveness as a partner in achieving strategic goals.

Call Center Services for Compliance Services Company

5.0 Nov 17, 2025

AcquireOne’s project management was outstanding. They were structured, always delivered tasks on time, and communicated proactively. We had weekly check-ins and full transparency on progress. When priorities shifted on our side, they were flexible and immediately adapted their approach to meet our updated needs.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for AcquireOne highlights a strong positive sentiment, emphasizing their effective project management and tailored approach to B2B sales. A CEO noted a 40% increase in qualified leads within three months and praised the team's flexibility and proactive communication. Clients appreciate the modular service model that integrates seamlessly into their existing processes. The only suggested improvement is for more proactive updates during longer project phases, underscoring overall satisfaction with the collaboration.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive the company's pricing as competitive and aligned with their budgets, often noting it as a key factor in their selection. One client specifically highlighted the 'good value for cost' while another mentioned that 'pricing fit our budget.' Overall, sentiment regarding cost and value for money is positive, with clients appreciating the tailored support and measurable outcomes achieved through their collaboration.
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Germany (7) United States (1)
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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DigiReps.co

5.0 4 reviews

$5,000+

< $25 / hr

50 - 249

Services provided

50% Sales Outsourcing

40% Call Center Services

10% Business Consulting

DigiReps.co is a lead generation company renowned for its effective cold calling and business development services. The reviews commend their quick impact, responsiveness, and quality talent, with 100% of clients noting timely delivery and effective communication. Their services are described as a great value for cost, with no suggested areas for improvement.

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Industry Experience

DigiReps.co has demonstrated proficiency across various industries, including Pest Control, Legal Cannabis, and Construction. Clients commend their effective cold calling, lead qualification, and client acquisition strategies, noting quick impact and excellent communication. The overall sentiment is positive, highlighting strengths in responsiveness and organizational skills, making DigiReps.co a strong candidate for businesses seeking to enhance their outreach and sales efforts in these sectors.
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Other Industry Legal Cannabis Construction

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently commend DigiReps.co for their competitive pricing and strong value for money. Feedback highlights that their pricing aligns well with budgets, with one client noting, 'Good value for cost.' Another client emphasized that the company's rates fit their budget while delivering significant results. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a preferred choice for various projects.
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Houston, Texas (1) Denver, Colorado (1) Honolulu, Hawaii (1)

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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Face for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.

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Reviews mention Proactive
The sentiment regarding proactivity at Face for Business is overwhelmingly positive. Clients appreciate the regular communication from their account managers, who actively seek feedback and provide updates. One client noted that the team is 'proactive,' contributing to their decision to maintain the partnership. Additionally, the ability to receive call recordings further exemplifies their proactive service approach, resulting in impressive client feedback and increased client conversions.

Answering Services for Financial Adviser Firm

5.0 Feb 24, 2022

The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken. They are proactive, and we have no intention of changing Face For Business for another agency.
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Ekant Infotech Solution

4.7 3 reviews

$5,000+

< $25 / hr

10 - 49

Lucknow, India

Services provided

38% Call Center Services

32% Sales Outsourcing

20% Custom Software Development +1 service

10% Customer Service Outsourcing

Ekant Infotech Solution is a sales and lead generation company known for effectively managing sales activities, including cold calling and social media optimization. Overall, they receive positive feedback, with clients highlighting their ability to meet deadlines and improve sales performance. Approximately 100% of reviewers commend their sales capabilities, and some suggest expanding their team for enhanced service delivery.

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Reviews mention Timely
Clients have consistently praised Ekant Infotech Solution for their timely project management and adherence to deadlines. One client noted, "Communication is good, and they meet deadlines and targets timely," while another stated, "Ekant Infotech Solution is very good at meeting deadlines." Overall, the sentiment regarding their timeliness is highly positive, indicating reliability in delivering services within agreed timeframes.

Sales & Lead Generation for TV Provider

4.5 Jun 9, 2021

Communication is good, and they meet deadlines and targets timely.
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Sales & Lead Generation for Telecommunications Company

5.0 May 27, 2021

Ekant Infotech Solution is very good at meeting deadlines. As far as communication, they call me every day.
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Industry Experience

Ekant Infotech Solution has demonstrated strong expertise in the telecommunications and other industries through effective sales and lead generation services. Clients from telecommunications noted their excellent communication and punctuality in meeting deadlines, while the other industry client highlighted significant growth in job volume. Overall, the sentiment is highly positive, indicating that they are a reliable partner for businesses seeking to enhance sales and lead generation efforts.
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Other Industry Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Ekant Infotech Solution's strong value for money, noting significant improvements in sales and lead generation relative to their investment. One client reported a return from 3-5 to 10-12 jobs monthly after a $130,000 investment, praising their effective communication and timely delivery. Another client, spending $30,000-$40,000, commended their sales capabilities and daily communication, indicating a high level of satisfaction with the overall cost-effectiveness of their services.
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More responsive than most other service providers

Ekant Infotech Solution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.

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Reviews mention Team players
Client feedback highlights ALPHA BPO Corp as a strong team player, emphasizing their collaborative approach and commitment to client success. A CEO noted that working with ALPHA BPO felt more like a partnership than a vendor relationship, with the team actively suggesting improvements to enhance the client's business. Additionally, clients praised the availability and accommodating nature of ALPHA BPO's supervisors, reinforcing the sentiment that they operate as an integral part of the client's team.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

40% Content Moderation Services

40% Customer Service Outsourcing

20% Call Center Services

Conectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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CallTree BPO

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

CallTree BPO is a customer support and back-office service provider noted for its efficient project management and ability to assemble teams swiftly. With a 100% positive feedback rate, clients highlight their attentiveness and capacity to handle businesses of varying sizes. Their well-treated employees contribute to consistently high spirits and service quality.

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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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Reps Direct

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

15% Call Center Services +1 service

15% Sales Outsourcing

Reps Direct is a customer service outsourcing company that provides tailored support solutions, including customer service and data entry. The reviews highlight the company's ability to reduce client workload and enhance customer experience, with clients praising their reliability and ease of setup. Approximately 100% of the feedback is positive, emphasizing seamless integration and effective communication.

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Industry Experience

Reps Direct has garnered positive feedback primarily in the Consumer Products and Online Dating industries. Clients value their reliable customer support, personalized service, and ease of collaboration, which alleviates stress and enhances productivity. The sentiment is particularly favorable, with users noting the company's responsiveness and ability to manage customer inquiries effectively. Overall, Reps Direct demonstrates expertise in streamlining operations and improving client outcomes in both sectors.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have expressed satisfaction with Reps Direct's pricing structure, noting it provides good value for money. One client appreciated the flat monthly fee, which eased concerns about escalating costs, while another highlighted the efficiency gained, allowing them to focus on core business activities. However, some noted that 24/7 coverage could become prohibitively expensive. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and reliability in delivering outsourced services.
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Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

25% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +3 services

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Westshore BPO Pvt Ltd is a customer support and IT service outsourcing company renowned for its flexibility and commitment to client needs. While 86% of reviews highlight positive experiences with improved response times and customer satisfaction, 14% express dissatisfaction, citing unprofessional conduct. The company is praised for its adaptability and strategic partnership approach, making it a valuable asset for businesses seeking tailored support solutions.

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Reviews mention Understands their clients' needs
Overall, feedback indicates that Westshore Bpo Pvt Ltd excels in understanding client needs, as highlighted by their adaptability and customized solutions. Clients appreciate their proactive communication and willingness to adjust strategies based on specific circumstances. One client noted their impressive project management and commitment to enhancing customer support experiences, affirming their capability to deliver tailored support effectively.

Customer Service Outsourcing for IT Services Company

5.0 Nov 11, 2024

WESTSHORE BPO has been particularly ‘reactive’ in all their dealings with us and willing to alter the modes and techniques used depending on the circumstances on the ground. This aspect has been one of the most effective approaches when it comes to communication and conflict solving when dealing with their company. When it comes to constant satisfaction, different aspects have played the key role of which some include efficient project management by WESTSHORE BPO and its customer-focused mindset. WESTSHORE BPO is considered one of the most adaptable and customized of all the options. They offer proper time hearing and understanding our business and operation and are hence in a position to provide appropriate support solutions that are proper and exclusive to us and few.
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Industry Experience

Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Disa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.

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Industry Experience

Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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Cabilyt

5.0 11 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

30% Call Center Services

Cabilyt specializes in lead generation and client acquisition services for diverse sectors including real estate and ride-hailing. The company consistently receives positive feedback, with reviewers highlighting a 100% satisfaction rate with their timely delivery and communication. A common theme from reviews is their professionalism and adaptability, with 80% mentioning their proactive approach and strong alignment with company values.

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Reviews mention Proactive
Clients consistently praised Cabilyt for their proactive approach, noting their initiative in identifying and solving problems without waiting for direction. One client remarked on their ability to propose smart solutions that enhanced the overall process, while another highlighted their quick responsiveness and adaptability to changing needs. The overall sentiment reflects a strong appreciation for Cabilyt's commitment to client success, with clients feeling supported and engaged throughout the project.

Lead Gen & Call Center Services for Real Estate Co

5.0 Dec 20, 2024

What stood out the most was Cabilyt's proactive approach. They didn’t just wait for us to tell them what to do; they took initiative and came up with smart solutions for problems we hadn’t even thought of. Their communication was always clear, and they really made the whole process easy for us.
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Industry Experience

Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.
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United States (5) Saudi Arabia (1) Egypt (1)
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Top Inbound Call Center Agencies

An inbound call center company manages incoming customer communications on behalf of your organization. Agents answer calls, emails, chats, and even social messages from prospects or current customers. Their goal is to resolve issues quickly, improve customer satisfaction (CSAT), and free your internal team to focus on core activities. Many firms integrate directly with your CRM or help-desk platform, so every interaction is tracked and reported in real time.

Some of the typical offerings that inbound call center providers offer include:

Customer service & troubleshooting
Order entry and payment processing
Technical support (Tier 1 & Tier 2)
Product recalls and warranty management
Appointment scheduling and reservations
Help-desk ticketing and escalation
Multilingual and after-hours support
Cross-sell and up-sell programs

Some agencies also provide analytics dashboards, workforce management, and quality-assurance monitoring to ensure continuous improvement.

Pricing models vary, but here some examples:

Per-minute: $0.70–$1.25 per minute of agent talk time
Per-hour (dedicated agent): $18–$35 per agent hour in North America; $8–$20 offshore
Monthly seat fees: $1,500–$5,000+ for a full-time dedicated representative

Project complexity, language requirements, call volume, and service hours (24/7 vs. business hours) will influence the final budget. Always request a detailed breakdown of costs, including any setup or technology fees.

Start by outlining your call volume, peak hours, required languages, and technical integrations. Then evaluate potential partners on:

Proven experience in your industry
Average speed of answer (ASA) and first-call resolution (FCR) rates
Quality-assurance processes and agent training programs
Security certifications (PCI-DSS, ISO 27001, HIPAA, as applicable)
Transparent pricing and contract flexibility

Reading Clutch reviews lets you verify performance metrics and client satisfaction before signing.

Here are some examples of red flags you should watch for, be cautious if a provider:

Guarantees unrealistically high service levels without data
Lacks recorded sample calls or QA documentation
Is vague about data security or compliance standards
Provides inconsistent or delayed reporting
Charges hidden fees for basic services like script updates or report access

Transparency and measurable KPIs should be non-negotiable.

To help you with your hiring process, here are some of the questions you can ask:

How do you recruit, train, and retain agents for my account?
Which technologies and CRMs do you integrate with natively?
What are your average ASA, FCR, and abandonment rates?
Can you provide references or case studies in my industry?
How is pricing structured, and what additional fees could arise?
What data security and compliance certifications do you hold?
How often will I receive performance reports, and in what format?
Who will be my main point of contact, and how is issue escalation handled?

Inbound teams handle customer-initiated contacts such as support, inquiries, and orders, while outbound teams proactively reach out for sales, surveys, or payment reminders. Many modern BPO firms offer both services, but the skill sets, KPIs, and compliance requirements vary. Make sure the provider can demonstrate expertise in your specific use case.

E-commerce, SaaS, healthcare, financial services, and utilities all rely heavily on inbound support to maintain customer trust. Highly regulated sectors should prioritize partners with documented compliance processes and industry certifications.

Top Inbound Call Center Services

List of the Top Inbound Call Centers Services

Reviews mention Personable

Data Entry, Mail Processing, & Phone Support for Nonprofit Charity

Industry Experience

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Reviews mention Efficient

Call Center Services for Online Beauty Brand

Industry Experience

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Industry Experience

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Industry Experience

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Industry Experience

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Reviews mention Efficient

Customer Verification for Business Service

Customer Phone Support for Consumer Products Firm

Industry Experience

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Reviews mention Exceptional results

Digital Strategy for SaaS Company

Industry Experience

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Reviews mention Proactive

Executive Assistant Services for Risk Management Co

Executive Assistant Services for Risk Management Co

Average Project Cost Breakdown

What Clients Have Said

VA Connect is very responsive

Reviews mention Efficient

VA Services for Private Counselling Practice

Industry Experience

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Industry Experience

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Reviews mention Knowledgeable

24 Hour Answering Service for Multiple Homeowners Associations

Industry Experience

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Industry Experience

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SWITCH360 is very responsive

Industry Experience

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Industry Experience

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Reviews mention Professional

Lead Generation & Sales Support for Product Seller