Top Back Office Outsourcing Companies
6,149 Companies
List of the Top Back Office Outsourcing Service Providers
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Connext
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO) +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext reflect a positive overall sentiment, highlighting their effective call center services and strong project management. Clients commend the team's responsiveness and impressive hiring processes. One client noted a decrease in guest complaints and improved reservation accuracy, while another emphasized enhanced workload balance and supervisory opportunities for existing staff. Suggestions for improvement include additional employee training, but overall satisfaction remains high, with clients valuing alignment in company values and effective communication.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Accommodating
The overall sentiment regarding the accommodating nature of TECHSPEED INC is highly positive. Clients have noted their flexibility in adapting to changes in project timelines and their commitment to delivering work on schedule. One client highlighted, "They’ve been very accommodating toward changes in our project timeline," emphasizing their responsiveness. Additionally, their ease of communication and willingness to support various data needs further underscores TECHSPEED INC's dedication to client satisfaction.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Accommodating
The overall sentiment regarding the accommodating nature of TECHSPEED INC is highly positive. Clients have noted their flexibility in adapting to changes in project timelines and their commitment to delivering work on schedule. One client highlighted, "They’ve been very accommodating toward changes in our project timeline," emphasizing their responsiveness. Additionally, their ease of communication and willingness to support various data needs further underscores TECHSPEED INC's dedication to client satisfaction.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Undisclosed< $25 / hr50 - 249Udaipur, IndiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Puts the customer first
Clients consistently commend Growth Hub for prioritizing customer needs, emphasizing their commitment to understanding project requirements. One client noted that Growth Hub took the time to grasp their standards and worked diligently to meet them. Additionally, the company's ability to deliver on promises has left a positive impression, contributing to overall satisfaction with their services. Overall, the sentiment reflects a strong customer-first approach, with no reported areas for improvement.-
Sales Outsourcing Services for Hair Transplant Clinic
5.0 Jul 9, 2024Yes, they took time to understand our needs and standards and are working hard to ensure they are constantly delivered.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Growth Hub for their professionalism and effective communication. One CEO highlighted the successful completion of extensive industry research, which facilitated a product launch and market engagement. Despite minor data issues, overall sentiment remains positive, with clients appreciating the timely delivery and thorough project management. The team's responsiveness and expertise, particularly from their CEO, Dan, have also been noted as significant strengths.Was this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 51 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.-
Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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3 of 3 reviews are 5 stars3 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Big Outsource highlight a strong overall sentiment, with clients praising their responsiveness and ability to streamline operations. Notably, one client reported a 30% improvement in project turnaround times and zero email backlog, while another mentioned a 70% reduction in admin workload. Clients appreciated the proactive communication and consistency in quality, describing Big Outsource as a reliable partner. Suggestions for improvement included more proactive recommendations for tools, but these were not seen as significant issues.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
3 of 3 reviews are 5 stars2 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Prialto reflect a strong overall sentiment, highlighting their effective administrative support and timely project management. Clients appreciated the organization of data and communication efficiency, with one noting a significant time savings of three hours per week. The quality of personnel assigned, particularly in sales assistance, was frequently praised. However, some clients suggested that Prialto could enhance their industry-specific knowledge to better align with client needs.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions, Administrative Support Services, and Virtual Office Support. Overall, 92% of reviewers highlight their professionalism, responsiveness, and ability to integrate seamlessly with existing operations. Despite minor issues, such as initial attendance problems, most clients commend Unity Communications for their communicative project management and timely delivery of services.
Reviews mention Efficient
The client feedback regarding Unity Communications highlights their efficiency in service delivery. For instance, one client noted that Unity streamlined the hiring and onboarding process, providing a well-trained team in a short timeframe. Another client remarked on their bookkeeping services, stating that Unity doubled the effectiveness and efficiency of their work compared to previous providers. Overall, clients consistently praised Unity for their responsiveness, timely communication, and ability to adapt to evolving project needs, reinforcing a positive sentiment towards their efficient operations.-
Bookkeeping & Accounting for Import & Distribution Company
5.0 Sep 5, 2023Unity Communications does double the effectiveness and efficiency of the work for a fraction of its cost. Their bookkeeper’s work quality is better than anything I’ve found in Canada. I’ve worked with a large bookkeeping services company before; Unity Communications’ services are much better than theirs in terms of effectiveness and efficiency.
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BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible.
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Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019It was just me and them. It was simple and efficient. They had a 2 week, and 30 day plan that they achieved in less time. Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule.
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Sales Prospecting for Wireless Solutions Retailer
5.0 May 23, 2019They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. The team is very responsive and they always get back to us within 24 hours.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.Was this helpful?
7 of 8 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Retail & E-Commerce Company
4.5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality. Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 174 projectsRemote CoWorker is a Business Process Outsourcing (BPO) provider specializing in Remote Office Support and Administrative Support Services. The company has consistently received positive feedback, with over 90% of reviews highlighting their professionalism, reliability, and value for cost. Clients commend their prompt communication and effective project management, resulting in significant productivity improvements and seamless collaboration.
Reviews mention Great team
Clients express high satisfaction with Remote CoWorker, highlighting their team as a notable strength. One CEO praised the staff as 'wonderful, effective, loyal, and friendly,' citing their ease of collaboration. Another client emphasized their assigned resource as 'first class' and a 'great communicator,' noting a positive integration into the service team. Overall sentiment reflects a strong appreciation for the team's professionalism and effectiveness, with no reported areas for improvement.-
Virtual Assistant Services for Massage Therapy Company
4.0 Dec 6, 2022Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company
5.0 Dec 5, 2022What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co
5.0 Jun 3, 2025Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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18 of 18 reviews are 5 stars11 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.Was this helpful?
54 of 66 Back Office Outsourcing reviews are 5 stars11 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 66 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Podcast Production
5.0 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. Read moreWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 51 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.-
Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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3 of 3 reviews are 5 stars3 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Big Outsource highlight a strong overall sentiment, with clients praising their responsiveness and ability to streamline operations. Notably, one client reported a 30% improvement in project turnaround times and zero email backlog, while another mentioned a 70% reduction in admin workload. Clients appreciated the proactive communication and consistency in quality, describing Big Outsource as a reliable partner. Suggestions for improvement included more proactive recommendations for tools, but these were not seen as significant issues.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
15% Back Office Outsourcing55% Customer Service Outsourcing25% Call Center Services +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a Business Process Outsourcing (BPO) company specializing in back office services, including remote office support and administrative support services. The company is praised for its adaptability, strong project management, and responsiveness, with 100% of reviewers noting their impressive service quality and efficiency. The seamless communication and proactive approach to evolving needs further highlight their commitment to service excellence.
Reviews mention Adaptable
Client feedback highlights SupportYourApp's adaptability as a key strength across various projects. For instance, the CMO of FitXR noted their 'high quality talent consistently and very adaptable to scaling business needs,' while a Business Development representative emphasized the team's 'adaptive and helpful' nature. Furthermore, the Head of Content Operations praised their 'always ready to adapt to our needs and scale the team according to our requirements.' Overall, the sentiment surrounding adaptability is overwhelmingly positive.-
Customer Support Services & Chatbot Dev for Software Company
5.0 Jun 16, 2020They’re flexible and have the ability to adapt to any new changes, challenges, and improvements. When we wanted to launch a new team to handle a new type of request, they set up a new team for us in less than a week. We fully educated the team and started working in a week, which was really impressive.
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Customer Support Services for VR Fitness App
5.0 Dec 4, 2025Seamless integration with our internal operations. High support during onboarding and easy access to the team for feedback, resource expansion, etc. High quality talent consistently and very adaptable to scaling business needs. Genuine care for business objectives and priorities.
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11 of 12 reviews are 5 stars1 new review for Back Office Outsourcing services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the past six months, SupportYourApp has received consistently positive feedback from clients, highlighting their responsiveness, reliability, and commitment to delivering high-quality customer support. Clients commend the team's ability to provide 24/7 coverage, with one praising an impressive average response time of five minutes. The collaborative approach and proactive problem-solving were noted as significant strengths, with clients expressing satisfaction with the seamless integration into their operations and the dedication to improving service quality. No major areas for improvement were identified.Was this helpful?
1 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Content Moderation Services for Music Distribution Company
4.0 — SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights HelpSquad's exceptional communication and effective guest service solutions. A managing partner from Vello Property Management noted significant improvements in guest communication and a 33% reduction in labor costs within three months. Clients appreciate the timely task completion and responsiveness to needs, emphasizing the alignment of company values and culture. Overall, the sentiment is overwhelmingly positive, showcasing HelpSquad as a reliable partner for customer service outsourcing.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$775 For a small business looking for part-time help. $1,400 An expert customer service VA full-time. $2,100 A full-time highly skilled and technical voice VA.View PackagesVirtual Assistant Hourly Service
Hire virtual assistants for your business for as low as $7.50 per hour. HelpSquad VAs can handle any type of role from customer service to bookkeeping and social media marketing. Whether part-or full-time and 1 VA or 100, HelpSquad will find incredible talent to fit your needs. The prices below are starting points of any outsourcing discussion.Was this helpful?
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingSee all 104 projectsStellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.
Reviews mention Easy to work with
Clients consistently noted Stellar Staff's ease of collaboration and professionalism. One client emphasized their organized project management and proactive communication, stating they were 'easy to work with' and required no micromanagement. Another highlighted the seamless onboarding process and effective communication, reinforcing the sentiment of their adaptability. Overall, feedback indicates a strong positive sentiment regarding Stellar Staff's ability to integrate with teams and respond to client needs efficiently.-
Customer Service Outsourcing for Restaurant
5.0 May 14, 2024They assigned Diana to be my Virtual Assistant to develop and implement a working plan that would work for Mauricio's Grill & Cantina goals. They were always on time and easy to speak and described my needs. Their organization, they're very professional.
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Sales & Lead Generation Services for Socks Company
4.5 Apr 18, 2025The communication and easy onboarding were impressive. The team was responsive to our needs and ensured that all items were delivered on time. There were no areas for improvement identified, indicating a seamless working relationship.
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Back Office Support for Insurance Services Company
5.0 May 30, 2025From a project management perspective, they were organized and easy to work with. We had regular syncs where they provided updates, flagged bottlenecks, and suggested tweaks to improve turnaround times. Their team leads ensured every new process or request we introduced was documented and standardized for the rest of their staff.
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26 of 30 Back Office Outsourcing reviews are 5 stars20 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 30 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Healthcare Company
5.0 — Stellar Staff provided back-office support for a healthcare company. The team developed a patient management system, a scheduling platform, and a billing system, and also trained the staff. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.Was this helpful?
More responsive than most other service providers
Get in TouchStellar Staff is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Back Office Outsourcing60% Customer Service Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. The reviews highlight their exemplary staff, proactive communication, and efficient delivery, with 100% of the feedback indicating satisfaction with quality, timeliness, and cost-effectiveness. Reviewers particularly commend their ability to scale and maintain low turnover.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Reviewers consistently praise their proactive approach, with approximately 75% highlighting timely project completion and effective communication. Clients commend Wing Assistant for enhancing operational efficiency and integrating seamlessly into existing workflows, delivering substantial value at competitive pricing.
Reviews mention Accommodating
Clients have expressed a highly accommodating sentiment towards Wing Assistant, noting their adaptability and attention to detail. One client highlighted the team's proactive communication, stating, "They always reach out in doubt to avoid any error or misunderstanding." This responsiveness has made them a reliable partner, integral to the client’s workflow. Overall, the feedback emphasizes Wing Assistant's commitment to understanding and meeting client needs, enhancing the collaborative process.-
Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022We had video calls at the start of each new stream to make sure the team was fully briefed and had the opportunity to ask questions. The we used Slack on a day to day basis for questions and troubleshooting. It's been very smooth and efficient.
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Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022They've are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
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5 of 8 reviews are 5 stars4 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the past six months, client feedback on Wing Assistant has been largely positive, highlighting their effective communication, proactive support, and ability to seamlessly integrate into existing workflows. Notably, clients praised their high call answer rates and timely project execution, with one client exceeding a 90% call answer goal. However, some reviews indicate areas for improvement, such as the selection process for assistants and responsiveness in customer support. Overall, the sentiment is favorable, with many clients expressing satisfaction with the value provided.Was this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 33 projectsUassist.ME is a distinguished provider of Remote Back Office Solutions and Business Process Outsourcing services, renowned for its proficient handling of administrative support tasks. The company consistently earns commendations for its proactive communication, timely delivery, and seamless integration into client operations. Approximately 100% of reviews highlight their effectiveness in reducing operational inefficiencies and their professional, personable team.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Uassist.ME has received positive feedback from clients for their effective communication and proactive support. One client highlighted a 28% reduction in dropped calls due to improved customer service, while another praised their ability to generate high-quality leads and adapt messaging effectively. Clients appreciate Uassist.ME's collaborative approach and professionalism, noting that they operate as an extension of their teams. Overall sentiment is highly favorable, with minor suggestions for quicker updates.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
20% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 11 projectsBPO Hive LLC is a business process outsourcing company offering services such as lead qualification, outbound sales, virtual reception, data entry, and customer service support. They consistently receive high praise for their responsive communication, professionalism, and ability to scale services, with 100% of reviews highlighting their commitment to quality and efficient project management. Overall, clients appreciate their cost-effectiveness and alignment with company values.
Reviews mention Adaptable
Overall sentiment regarding BPO Hive LLC's adaptability is highly positive. Clients noted their ability to quickly adjust to feedback and changing circumstances, with one client praising their 'remarkable adaptability' during market expansion. Another highlighted their 'proactive' project management, consistently meeting deadlines and adapting strategies based on real-time feedback. This responsiveness has been instrumental in supporting clients' growth while maintaining high-quality outcomes.-
Back-Office Support for Mining Company
5.0 Nov 4, 2025Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. BPO Hive LLC's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner.
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5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews for BPO Hive LLC reflect high client satisfaction, emphasizing their responsiveness, professionalism, and commitment to quality. Clients from diverse industries noted measurable success, such as a 15% conversion rate in lead qualification and a 99.8% accuracy in order processing. The company's ability to adapt to client needs and maintain clear communication was frequently highlighted. Overall, clients recommend BPO Hive LLC as a reliable partner, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
25% Back Office Outsourcing45% Call Center Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values.
Reviews mention Proactive
Clients have consistently praised Hit Rate Solutions for their proactive approach, highlighting their prompt follow-up and smooth communication. One client noted, "They followed-up promptly and were proactive," emphasizing the efficiency of their service. Overall, the sentiment surrounding their proactive nature is highly positive, with no reported deficiencies, as clients feel their needs were met effectively and without complaint.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.
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Outbound Prospecting & Customer Engagement for Equipment Supplier
4.5 Nov 6, 2017The communication proceeded smoothly. They followed-up promptly and were proactive.
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3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant & Recruiting for Financial Services Co
5.0 — Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Back Office Outsourcing80% Sales Outsourcing10% Call Center ServicesSee all 49 projectsAppointment Setter Online is a Business Process Outsourcing firm focusing on lead generation, appointment setting, and Remote Office Support. The company consistently receives positive reviews, highlighting its professionalism, responsiveness, and effectiveness in improving lead quality and conversion rates. Approximately 100% of reviewers praised their communication and project management, with 20% suggesting more detailed reporting as a minor area for enhancement.
Reviews mention Exceptional performance
Clients have consistently praised Appointment Setter Online for their exceptional performance in appointment-setting services. One client noted a significant increase in booked appointments and an impressive 80% lead conversion rate, highlighting the team's extensive training and industry knowledge. The client emphasized that the team's quality of work exceeded expectations, with prompt follow-ups leading to higher conversion rates. Overall, the sentiment is highly positive, with no noted areas for improvement, underscoring their strong fit for construction and home service businesses.-
Appointment Setting for Roofing Co
5.0 Jul 9, 2025The quality of their work has exceeded our expectations. Appointment Setter Online has over-delivered what we expected from them. The team is definitely delivering the target, and we’re happy with that.
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20 of 20 reviews are 5 stars13 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
Recent client feedback for Appointment Setter Online highlights a strong overall satisfaction with their appointment-setting and lead qualification services. Clients noted significant improvements in booked consultations, lead quality, and operational efficiency. For instance, a law firm reported a boost in response times and qualified appointments, while a towing service experienced better consistency in inquiries. Areas for improvement suggested include more detailed reporting and analytics. The sentiment is overwhelmingly positive, emphasizing professionalism, communication, and adaptability.Was this helpful?
15 of 15 Back Office Outsourcing reviews are 5 stars14 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 15 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation Services for Cleaning & Painting Company
5.0 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 20 projectsOBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner.
Reviews mention Reliable
Clients consistently highlight OBI Services' reliability, noting their ability to deliver high-quality results on time. For instance, one client emphasized their 'excellent project management,' with all deliverables completed as scheduled and prompt responses to any issues. Another client praised their 'proactive approach,' which included identifying potential problems before they arose. Overall, the sentiment reflects a strong trust in OBI Services' capabilities, with clients appreciating their seamless integration into existing operations and the dependable support provided.-
Back Office Outsourcing for Real Estate Company
5.0 Jun 5, 2025OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. What stood out most was their reliability and the way they integrated seamlessly with our team. It felt like having an in-house extension rather than an external vendor.
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Data Entry & Mgmt Support for Data Platform Solutions Co
5.0 Nov 7, 2025OBI Services LLC demonstrated excellent project management throughout the engagement. They assigned a dedicated team that followed clear processes, communicated regularly, and provided detailed progress updates. All deliverables were completed on time, and any minor issues were addressed promptly. Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays.
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5 of 5 reviews are 5 stars4 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, OBI Services has received positive feedback for their exceptional project management and commitment to quality. Clients noted significant improvements in operational efficiency, such as a 40% increase in response times and a 99% accuracy rate in data management. Their proactive communication and adaptability were frequently praised, along with their attention to detail. Suggestions for improvement included enhancing onboarding documentation and expanding weekend support, though these did not detract from the overall positive experience.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Services provided
100% Back Office OutsourcingSee all 23 projectsFreedom Makers Virtual Services is a highly flexible provider of Back Office Services and Administrative Support Services, specializing in remote office solutions. The company consistently receives positive feedback, with 100% of reviewers commending their responsive communication and seamless project management. Clients appreciate their alignment with military values and the ability to tailor support to specific needs without being bound by minimum hour commitments.
9 of 10 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
VA & Back Office Outsourcing for Communications Firm
5.0 — Freedom Makers Virtual Services provides virtual assistant services for a communications firm. The team has managed calendars and inboxes, coordinated client sessions, and prepared presentation Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Freedom Makers Virtual Services regarding overall cost and value for money. Many reviews highlight that the company's pricing fits within budgets, with one client noting it as a 'good value for cost.' The seamless onboarding process and high-quality service delivery further reinforce the value proposition, with clients reporting significant time savings and efficient task management. Overall sentiment indicates that clients feel they receive excellent service relative to the costs incurred.Was this helpful?
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San Antonio, Texas (2) San Francisco, California (2) Myrtle Beach, South Carolina (1) San Rafael, California (1) Jacksonville, Florida (1) Columbia, Maryland (1) Livermore, California (1) Menlo Park, California (1) Annapolis, Maryland (1) Charlotte, North Carolina (1) Salt Lake City, Utah (1) Philadelphia, Pennsylvania (1) Annandale, Virginia (1) Centreville, Virginia (1) Half Moon Bay, California (1) Glen Mills, Pennsylvania (1)Was this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% IT Staff Augmentation +2 services5% AI Consulting5% Generative AISee all 3 projectsPontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Outsourcing. They consistently receive high praise for their professionalism, responsiveness, and reliability, with reviewers highlighting improved organizational efficiency and communication in over 90% of feedback. Many users appreciate the company's cost-effectiveness, with nearly 100% indicating satisfaction with the service quality.
Reviews mention Reliable
Clients consistently praised Top Virtual Assistant for their reliability and dependability. One client noted, 'Project management was reliable and straightforward,' while another emphasized their 'flexibility and responsiveness' to needs. Additionally, a client expressed peace of mind knowing that day-to-day tasks were managed correctly, significantly enhancing operational efficiency. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating timely task completion and clear communication throughout their engagements.-
Sales Outsourcing for Venture Capital Firm
5.0 Aug 19, 2025Top Virtual Assistant’s project management was very structured and reliable. They set clear timelines at the beginning, provided regular updates, and always made sure tasks were completed on schedule. Their use of tools for tracking activities and sharing reports kept everything transparent, and we never had to worry about delays.
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AI Agents for Appliance Repair Company
5.0 Dec 6, 2025Our internal team’s productivity improved they could focus on core technical tasks instead of admin load. Response times to customer inquiries dropped significantly (within hours instead of a day or more), improving client satisfaction and communication reliability. Administrative backlog was cleared more consistently, and documentation/data management became more organized and up-to-date. Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
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Back-Office Outsourcing for Housing Nonprofit
5.0 Dec 17, 2025Task management was reliable; deliverables were completed as expected, and there were no surprises. We appreciated that we didn’t have to chase for follow-ups; they stayed on top of assignments and kept us in the loop.
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Call Center Services for Auto Detailing Company
5.0 Dec 18, 2025The workflow was consistent and reliable. Tasks were completed when expected, and communication stayed clear without the need for constant check-ins.
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Administrative Support for Renovation & Flooring Company
5.0 Dec 20, 2025Project management was smooth and reliable. Tasks were completed on time, communication was clear, and the team was always responsive when we needed changes or had questions. They adapted well to our processes.
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15 of 15 reviews are 5 stars12 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have praised Top Virtual Assistant for their professionalism, responsiveness, and effective communication. Notable feedback includes improved response times and better organization of administrative tasks, allowing clients to focus on core operations. Clients highlighted the team's adaptability and reliability, with one stating, 'They helped us stay organized and improved our operational workflow.' Minor suggestions for improvement included more frequent progress updates, but overall sentiment remains highly positive.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a comprehensive customer support and call center management company, offering services such as customer inquiries, issue resolution, and call handling. Their clients consistently highlight their flexibility, responsiveness, and professionalism. With 100% of reviews noting improved operational efficiency and customer satisfaction, and over 80% praising their adaptability, ROI CX Solutions demonstrates consistent positive impact across diverse industries.
Reviews mention Communicative
Clients have consistently praised ROI CX Solutions for their strong communication skills and responsiveness. One client noted, 'They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively.' Additionally, the flexibility in communication methods, including virtual meetings and messaging apps, has been highlighted. However, some feedback suggested a desire for more proactive engagement in anticipating needs, indicating room for improvement in their initial check-ins and training initiatives.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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2 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ROI CX Solutions reflect a strong overall sentiment, highlighting their effective customer support operations and responsiveness. Clients reported significant improvements in metrics such as first response time and customer satisfaction scores. One client noted a 25% improvement in response speed and a drop in callback wait times. Feedback emphasized their flexibility, timely delivery, and adaptability to client needs, though some suggested a desire for more proactive training initiatives.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a Business Process Outsourcing firm specializing in Back Office Services, including Remote Office Support and Offshore Administrative Services. Reviews highlight their strong project management, adaptability, and responsiveness, with consistent delivery and a notable commitment to client needs, resulting in overwhelmingly positive feedback.
Reviews mention Proactive
Clients consistently praised 1840 & Company for their proactive approach to project management. One client noted their 'proactive planning and adaptability,' which facilitated timely deliveries and effective milestone monitoring. Another highlighted their commitment to addressing needs promptly, stating they were 'always professional and on time' and that they ensured 'no needs [were] unmet.' Overall, the sentiment surrounding proactivity is overwhelmingly positive, emphasizing their reliability and responsiveness.-
Call Center Services for Healthcare Co
5.0 Mar 21, 2025Proactive in ensuring there are no needs unmet. Always professional and on time. There is always someone available if a need should arise.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on 1840 & Company highlights their effective communication and dedication to understanding client needs. A client praised the quality of work from the outsourced finance staff and noted the company's alignment with their values as a key reason for selection. The project management was reported to be thorough, with timely delivery of tasks. Overall sentiment is positive, with no significant areas for improvement indicated.Was this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing45% Call Center Services20% Customer Service Outsourcing +2 services15% Sales Outsourcing10% StaffingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.
Reviews mention Professional
Clients consistently highlight XACT's professionalism throughout their engagements. One client noted that the call agents were 'dedicated' and maintained a 'balance of cost and performance.' Another emphasized their 'peak of professionalism,' stating that XACT treated them as their only client despite managing multiple accounts. Additionally, feedback praised their proactive communication and flexibility in adapting to changing project needs. Overall, the sentiment reflects a strong appreciation for XACT's commitment to maintaining high professional standards.-
Call Center Services for Dietary Supplements Retailer
4.0 Jan 8, 2019XACT stays professional and motivated to ensure continued success in this relationship. Despite time zone challenges, we’re able to touch base with each other frequently. We keep our partnership strong and resolve operational matters through quick calls and emails.
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Inbound Customer Support for Paints & Coatings Company
5.0 Dec 14, 2018Their representatives were very professional and always reached out to us if they had any questions or needed more information. They always operated at the peak of professionalism and customized everything to our needs. That was one of the reasons we were attracted to them from the beginning.
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In-kind Retention Calls for Human Services Nonprofit
5.0 Oct 5, 2018Xact Telesolutions helped us achieve our goals by representing us professionally and having a customer service-oriented outreach approach. The feedback we received from participants said that the callers were friendly and engaging. They were a tremendous help.
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After Hours Call Answering for SaaS Claims Platform
5.0 Jul 13, 2018I really appreciated the professionalism of the two representatives that came out to our facility. They sat with our team and really absorbed what we do. The integration of their team was very smooth.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised XACT for their exceptional flexibility and responsiveness in scaling customer service teams. One client highlighted their ability to achieve service level targets for the first time, attributing success to XACT's proactive approach and strong cultural alignment. Overall sentiment is highly positive, with clients noting satisfaction in collaboration and timely deliverables. One reviewer specifically stated that XACT exceeded expectations, indicating a strong partnership and commitment to client goals.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions is a business process outsourcing company specializing in services such as administrative support and virtual office support. Clients consistently praise their reliability, trustworthiness, and quality of work, with 100% of reviewers noting successful project outcomes and timely delivery. The company's ability to seamlessly integrate into clients' operations and provide tailored solutions is particularly highlighted.
Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding Remote Team Solutions' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the company offered lower costs compared to competitors, which was crucial in their decision-making. Additionally, the client appreciated the quality of candidates provided, reinforcing the value received for the price paid. Overall, the feedback indicates satisfaction with the affordability of services without compromising on quality.-
Personal Assistant Recruitment for IT Offshoring Company
5.0 Dec 28, 2020I was particularly impressed with the great variety of resumes and profiles that were presented to us and the way all the process was executed which made it really easy and fast to find the right resource. The cost was definitely a factor that made us select this vendor.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Remote Team Solutions for their trustworthiness and effective project management. A CTO from Nutiliti noted their ability to handle diverse business operations seamlessly over four years, emphasizing the strong cultural fit and alignment in values. The client highlighted RTS's adaptability to their management preferences and expressed no areas for improvement, reflecting an overall positive sentiment towards the company's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 11 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Outsourcing Services for Video Production Services Firm
5.0 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. Read moreWas this helpful?
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
More responsive than most other service providers
Get in TouchOutsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Puts the customer first
Clients consistently commend Growth Hub for prioritizing customer needs, emphasizing their commitment to understanding project requirements. One client noted that Growth Hub took the time to grasp their standards and worked diligently to meet them. Additionally, the company's ability to deliver on promises has left a positive impression, contributing to overall satisfaction with their services. Overall, the sentiment reflects a strong customer-first approach, with no reported areas for improvement.-
Sales Outsourcing Services for Hair Transplant Clinic
5.0 Jul 9, 2024Yes, they took time to understand our needs and standards and are working hard to ensure they are constantly delivered.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Growth Hub for their professionalism and effective communication. One CEO highlighted the successful completion of extensive industry research, which facilitated a product launch and market engagement. Despite minor data issues, overall sentiment remains positive, with clients appreciating the timely delivery and thorough project management. The team's responsiveness and expertise, particularly from their CEO, Dan, have also been noted as significant strengths.Was this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a business process outsourcing company specializing in remote back office solutions and virtual office support, offering services such as administrative support and customer service. Overall feedback is highly positive, with clients praising their responsive communication, quality of candidates, and effective project management. Approximately 100% of reviewers highlighted the quality of candidates as impressive and a factor in their satisfaction.
Reviews mention Communicative
Clients consistently highlight MyOutDesk's strong communication skills, noting that their virtual assistants are 'very responsive' and 'communicative and clear.' One client emphasized the effective use of email and video chat for seamless communication. This positive feedback reflects an overall sentiment of satisfaction with the company's ability to maintain open lines of communication, which is crucial for managing complex tasks and priorities.-
Virtual Assistant for In-Home Education Services Company
5.0 Jun 25, 2025We communicate via email and video chat. MyOutDesk is very communicative and clear.
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3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesSee all 63 projectsTop Customer Service, a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services, consistently receives positive feedback across various sectors. With high client satisfaction rates, over 90% of reviewers commend their professionalism, responsiveness, and ability to act as an extension of their clients' teams. Their expertise in improving communication and customer interaction processes is particularly valued, leading to enhanced client satisfaction and efficiency.
Reviews mention Open to feedback
Overall, clients expressed a positive sentiment regarding Top Customer Service's openness to feedback. One client noted their responsiveness and adaptability, stating, 'They were responsive and open to feedback. When adjustments were needed, their team adapted quickly.' Another highlighted their professional project management and clear communication, emphasizing that they were 'open to feedback whenever adjustments were needed.' This responsiveness contributed to a successful partnership and improved client satisfaction.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Customer Service Outsourcing for Construction Company
5.0 Feb 20, 2026Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.
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22 of 22 reviews are 5 stars14 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 22 Recent ReviewsReviewed 22 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance customer communication. Notable improvements include a significant reduction in response times and increased client satisfaction, as highlighted by the Marketing Director of Grand Traders, who noted fewer missed inquiries and an overall boost in their business reputation. Clients also appreciated the clear project management and timely delivery of services, indicating a strong alignment with their operational needs.Was this helpful?
Industry Experience
Top Customer Service has garnered positive feedback across various industries, including Construction, Education, Legal, Automotive, and Non-Profit. Clients praised their professionalism, responsiveness, and ability to enhance customer communication. In the Construction industry, they improved response times and client satisfaction. In Education, they streamlined parent inquiries, resulting in higher satisfaction levels. Legal firms valued their reliable support, while Automotive businesses noted improved communication efficiency. Overall, the sentiment reflects strong expertise in customer service solutions tailored to diverse sectors.
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Agriculture Non-profit Construction Financial services Advertising & marketing IT Services Other Industry Other industries Home Services Business services Real estate Government Electric Education Medical Automotive LegalWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
20% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Reasonable pricing
Clients express positive sentiment regarding LEX Reception's reasonable pricing. One client highlighted that the company recommended a less costly plan, resulting in significant savings while still meeting their needs. The overall feedback indicates satisfaction with the cost-effectiveness of their services, emphasizing that LEX Reception delivers on its promises without compromising quality.-
Phone Reception Service for Bankruptcy Law Firm
5.0 Dec 23, 2019They have delivered on their promise. They also noticed that I was not using all of the time I had purchased under a particular plan. They suggested a less costly plan that has saved me money. None. They are prompt, efficient, and cost-effective.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for LEX Reception highlight their exceptional responsiveness and professionalism, particularly in handling client calls and scheduling appointments. A client noted the positive impact on their business growth due to the empathetic service provided by the receptionists. The dedicated support from account managers, such as Latasha, was praised for tailoring solutions to meet specific needs. Suggestions for improvement included enhancing the mobile app functionality and offering Arabic language support.Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
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Consulting IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing50% Call Center Services10% AI Development +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 77 projectsSmith.ai is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Outsourcing, including services such as call answering and appointment setting. Reviews indicate mixed feedback, with 67% highlighting positive outcomes like thoroughness and effective call handling, while 33% criticize poor customer service and billing issues. Their staff's training and consistency are particularly noted by clients.
Reviews mention Open to feedback
Clients express a positive sentiment regarding Smith.ai's openness to feedback. One client highlighted the company's excellent response times and their ability to quickly adapt to specific needs, noting, "They accept feedback and correct any issue quickly." Additionally, they appreciated the fast adaptation to the quirks of their office. Overall, the feedback indicates that Smith.ai values client input and is committed to enhancing their services.-
Ongoing Call Support for Law Firm
4.0 May 31, 2022Smith.ai has been very helpful in scaling my business. The receptionists follow my script and are skilled at scheduling consultations and taking detailed messages. Constantly adding new features and receptive to help when there are issues.
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Call Center Services for Tenant Law Firm
5.0 Jun 24, 2020Aside from the above (doubling of my call volume with no issues for Smith.ai), I have seen many improvements and features added to the service over the years, like 24 hour call answering, chat boxes, intake services, etc. Their desire to continue improving services and work with customers to make plans that fit impressed us.
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Virtual Receptionist for Private Law Firm
5.0 May 6, 2020Smith.ai saves me so much time and also gives my practice a very professional view to the public. Workflow was excellent. They have excellent response times and they accept feedback and correct any issue quickly.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Smith.ai reflect a mixed sentiment. While one client praised their call answering service for professionalism and friendly staff, another expressed dissatisfaction with the AI chatbot's performance and lack of onboarding support. The former noted positive client feedback on the service's quality, while the latter highlighted unmet expectations and poor service quality. Overall, Smith.ai excels in personal service but may need to improve their support for AI solutions.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Reviews mention Customized support
Clients express a highly positive sentiment regarding Valoris Center's customized support, highlighting their willingness to tailor solutions to specific needs. One client noted the team's prior experience and professionalism, emphasizing that Valoris effectively integrated their customer survey data into a customized CRM platform. Regular communication was also praised, with daily discussions facilitating real-time problem-solving. Overall, clients view Valoris Center as a reliable and adaptable partner, contributing significantly to improved customer satisfaction and lead quality.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us. When we started the project, we shifted significantly in the operational area, but we worked on calibrating and building our partnership.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a positive overall sentiment, highlighting their proactive support and alignment with client values. A CRM head from PENNY Romania noted their effective customer support and call center services, emphasizing their flexibility and understanding of business needs. Clients appreciate the timely delivery and responsiveness, although some suggest improvements in ticket distribution management. Overall, Valoris Center is recognized for delivering good value and high-quality service.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Poltava, Ukraine
Services provided
20% Back Office Outsourcing50% Data Annotation Services20% Sales Outsourcing +1 service10% Document Digitization & ManagementSee all 12 projectsTinkogroup is a dedicated provider of Back Office Services, specializing in data validation, enrichment, and classification for businesses seeking reliable Offshore Administrative Services. Across reviews, 100% of clients commend their meticulous attention to detail and efficient project management. Their commitment to quality and proactive error correction consistently ensures high data accuracy and client satisfaction in Administrative Support Services.
Reviews mention Communicative
The overall sentiment regarding Tinkogroup's communication is highly positive. Clients consistently praised their excellent communication throughout projects, noting that they maintained clear and proactive interactions. For example, one client highlighted that Tinkogroup's team was 'consistently accessible' and provided 'frequent progress updates,' while another remarked on their 'excellent communication' and quick responses to inquiries. Overall, Tinkogroup is recognized for their professionalism and dedication to ensuring client needs are met promptly and effectively.-
Semantic Segmentation & Video Annotation for Graphics Co
5.0 Mar 15, 2024The team was consistently accessible whenever we had questions, comments, or needed updates for our dataset and annotations. They kept us informed with regular updates on the status of our annotations. Their response time was fast, and the annotations were accurate. We're really impressed by how smooth our communication with the team has been and how straightforward and efficient their processes are.
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Database Implementation for Consultation Marketplace
5.0 Jan 16, 2024Communication was a strong suit in their project management strategy. Regular updates, progress reports, and transparent communication channels were established, fostering a collaborative environment. The team is always professional, making our working relationship smooth and efficient. Their great communication creates a collaborative environment, and their attention to detail shows their commitment to quality work.
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Data Annotation Services for Software Engineering Firm
5.0 Dec 28, 2023Tinkogroup distinguished themselves in project management through a multi-faceted approach characterized by punctual delivery, transparent and open communication channels, and adaptive strategies. Their excellent communication skills not only make things clear but also create a collaborative environment. Additionally, their proactive approach of seeking direction when unsure demonstrates a dedication to precision and a desire to go above and beyond expectations.
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Data Annotation & Processing for Digital Marketing Company
5.0 Oct 15, 2025Their communication was excellent throughout the project. All deliverables were provided on schedule, and any questions or adjustments were handled quickly and professionally. We always felt that they had a clear process and full control over the workflow. The communication was great overall; a few more short syncs could have been nice.
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Lead Generation Services for Digital Marketing Agency
5.0 Oct 22, 2025The Tinkogroup team maintained clear, proactive communication throughout the project, provided frequent progress updates, and consistently met or exceeded deadlines. They were responsive, adaptable, and quick to clarify details when needed.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Tinkogroup reflect a strong client sentiment, emphasizing their commitment to quality and effective communication. Clients highlighted the delivery of 100% verified lead lists and improved data quality, with one remarking on Tinkogroup's proactive approach to data validation. The project management was consistently praised for meeting deadlines and maintaining clarity throughout the process. Overall, Tinkogroup is viewed as a reliable partner that aligns with clients' business goals.Was this helpful?
More responsive than most other service providers
Get in TouchTinkogroup is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View Packages📇CRMs and Shopify Data Entry
Whether you need database implementation, price updates for your products, or manual migration of information from an old database to a new one, we can assist you with these tasks. 💰We are open to reevaluating our cost based on your needs. 📞Please contact us before placing the order.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Back Office Outsourcing20% Recruiting20% Staffing +4 services15% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Reviews mention Proactive
Client feedback highlights Sharkhelpers' proactive approach, notably in maintaining clear communication and adapting to evolving needs. One client noted their team was 'highly responsive' and 'proactive in keeping the process on track,' ensuring timely delivery of candidate shortlists. Another praised their 'level of productivity' and availability, even accommodating late-hour requests. Overall, clients feel supported and valued, emphasizing the importance of Sharkhelpers' proactive engagement in achieving successful outcomes.-
Recruitment Services for Web3 E-Commerce Agency
5.0 May 24, 2022Sharkhelpers has been very proactive when it comes to messaging us and coordinating calls and tasks. We're very impressed with Sharkhelper’s level of productivity. They do thorough research and always make themselves available throughout the day.
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Staffing Services for AI-Assisted Matching Platform
5.0 Jun 3, 2025Sharkhelpers demonstrated strong project management throughout the engagement. They were highly responsive, communicative, and proactive in keeping the process on track. Key points: Timely delivery: They consistently delivered candidate shortlists and updates within the agreed timelines. As our needs evolved, they were quick to adjust the candidate profile and sourcing strategy. Communication: Catalina and her team maintained clear and regular communication, providing detailed status reports and always being available to jump on a call when needed.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
10% Back Office Outsourcing40% Accounting30% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingSee all 3 projectsHiline is a Business Process Outsourcing company specializing in back office services, offering bookkeeping, accounting, tax, and payroll solutions. The reviews reflect 100% positive feedback, highlighting their efficiency and professionalism which reduced clients' back-office workload from over 10 hours to less than an hour weekly. Clients commend their timely delivery and seamless communication.
Reviews mention Timely
Overall, the sentiment regarding Hiline's timeliness is overwhelmingly positive across client feedback. Clients consistently commend Hiline for delivering on time, with one client noting their tax returns were filed punctually, resulting in cost savings and efficiencies. Another client highlighted a significant reduction in time spent on back-office tasks, attributing their smooth operations to Hiline's reliable and timely service. Communication is reported to be effective, with clients appreciating Hiline's proactive approach and responsiveness.-
Accounting for Code Scanning Company
5.0 Feb 18, 2026Hiline's work resulted in on-time tax returns filing, cost savings, and efficiencies. Hiline's project management was excellent; they delivered on time. We communicated via virtual meetings, emails, and messaging apps.
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Back-Office Outsourcing for AI Platform Company
5.0 Dec 19, 2025Hiline delivers on time. We communicate via email and messaging apps.
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Fractional CFO, Accounting & HR Services for Food Company
5.0 Mar 10, 2025The Hiline team is very responsive and available. Always on time and highly competent.
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2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Hiline reflect a strong overall sentiment, highlighting their proactive approach and excellent project management. Clients from diverse industries noted significant time savings and operational efficiencies, with one CEO reporting a reduction in back-office task time from over ten hours to less than one hour weekly. Both clients emphasized Hiline's timely deliverables and alignment with their company values, expressing satisfaction with the partnership and indicating no areas for improvement.Was this helpful?
Industry Experience
Hiline demonstrates strong expertise in the Information Technology and Food & Beverage industries. Clients in IT praised Hiline for efficient tax compliance and project management, resulting in significant time savings and clarity in financial reporting. In the Food & Beverage sector, their capabilities in bookkeeping, accounting, and HR services were highlighted, especially regarding e-commerce compliance. Overall, sentiment across industries is highly positive, showcasing Hiline's impact and suitability for clients requiring comprehensive financial and operational support.
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Information technology Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hiline's excellent value for money, noting their pricing aligns well with budgetary constraints. For instance, one CEO praised Hiline for their pricing fit and high ratings, which influenced their choice. Additionally, clients report significant time savings and enhanced operational clarity, attributing these efficiencies to Hiline's proactive approach and timely deliveries. Overall, the sentiment towards Hiline's cost-effectiveness and service quality is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services exemplifies excellence in Business Process Outsourcing (BPO) with a focus on Remote Back Office Solutions and Administrative Support Services. The company has received overwhelmingly positive feedback for its efficient project management, timely delivery, and excellent communication skills, with 100% of reviewers noting satisfaction and professionalism. Clients consistently praise their ability to seamlessly integrate into existing workflows, enhancing operational efficiency and productivity.
6 of 6 Back Office Outsourcing reviews are 5 stars6 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Support for Life Sciences Recruiting Co
5.0 — The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Services provided
10% Back Office Outsourcing15% Employer of Record (EOR) Services15% IT Staff Augmentation +5 services15% Recruiting15% Staffing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Reviews mention Meets deadlines
The feedback regarding MWDN's adherence to deadlines is generally positive. A client noted, 'They delivered as expected most times,' indicating reliable performance in meeting project timelines. This sentiment reflects a consistent ability to fulfill commitments, contributing to the overall satisfaction of the client with MWDN's services.-
Web & Mobile App Development for Wireless Solutions Co
5.0 Dec 12, 2023On-Time Delivery, MWDN consistently met project deadlines, resulting in the timely delivery of goods and services. This punctuality greatly contributed to the overall success of our project.
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IT Staff Augmentation Development for Software Company
5.0 Jul 24, 2025We measured the value we got from the engineers with our own tools that we use to measure engineers quality of work (delivery on time, quality, spec). They delivered as expected most times. We appreciated their smooth process, fairly quick recruitment, and good quality of engineers.
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4 of 6 reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent client feedback on MWDN reflects a strong overall sentiment of satisfaction, highlighting their professionalism, responsiveness, and effective project management. Clients noted timely delivery of high-quality work, with one remarking on a 40% efficiency improvement in their team. MWDN's flexibility in resource allocation and commitment to client success were repeatedly praised, with no significant areas for improvement identified. Overall, MWDN is viewed as a reliable partner that seamlessly integrates into client teams.Was this helpful?
Industry Experience
MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Sales OutsourcingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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UndisclosedUndisclosed10 - 49Londonderry, NH
Services provided
10% Back Office Outsourcing80% Accounting10% Fractional CFO ServicesSee all 22 projectsAppletree Business Services is a financial advisory and bookkeeping firm specializing in due diligence, quality of earnings evaluations, and comprehensive accounting services. Reviews indicate a strong emphasis on professionalism, responsiveness, and expertise, with 100% of feedback being positive. Their proactive approach and timely project delivery are frequently commended, reflecting their commitment to meeting client needs effectively.
Reviews mention Well-organized projects
Clients have consistently highlighted Appletree Business Services' exceptional project management and organizational skills. One client noted their 'very organized' approach, delivering items on time and effectively responding to needs. Another praised their ability to manage bookkeeping remotely while maintaining great communication. Overall, the sentiment regarding the organization of projects is highly positive, with clients expressing satisfaction with timely deliverables and efficient handling of tasks.-
Accounting Services for Wedding Venue Management Company
5.0 Oct 26, 2023They were very organized with project management and delivered items in a timely manner. They were able to meet needs. I'm impressed with their ability to understand and organize books while doing everything remotely.
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4 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback for Appletree Business Services highlights a strong sentiment of satisfaction. Clients commend their professionalism, responsiveness, and thoroughness in financial advisory and due diligence, noting specific instances of timely deliverables and proactive communication. For example, one client praised their ability to help avoid unnecessary fees through a Quality of Earnings report. Overall, clients appreciate the value provided and express no significant areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Appletree Business Services' excellent value for money, noting their competitive pricing and effective service delivery. One client mentioned spending around $5,000 for comprehensive financial advisory services without encountering any budget overruns. Another remarked on their good value for cost, stating that Appletree's services fit their budget while providing high-quality results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance between cost and the quality of service provided.Was this helpful?
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Denver, Colorado (2) Kalamazoo, Michigan (1) Merrimack, New Hampshire (1) New Orleans, Louisiana (1) Belle Glade, Florida (1) Murfreesboro, Tennessee (1) Opelika, Alabama (1) Darien, Connecticut (1) Chicago, Illinois (1) Atlanta, Georgia (1) Grand Rapids, United States (1) Concord, North Carolina (1) New York City, New York (1) San Francisco, California (1) Orlando, Florida (1) Boston, Massachusetts (1) Waltham, Massachusetts (1) Westford, Massachusetts (1) Brookline, New Hampshire (1) Londonderry, New Hampshire (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing30% Recruiting30% Recruitment Process Outsourcing +1 service30% StaffingSee all 5 projectsAbroadWorks specializes in Business Process Outsourcing, providing Offshore Administrative Services and Remote Back Office Solutions. The company receives predominantly positive feedback, with clients praising their ability to quickly recruit qualified candidates and their strong communication skills. Approximately 90% of reviewers highlight the efficiency and flexibility of their workforce, although minor contract management issues were noted.
Industry Experience
AbroadWorks has garnered positive feedback across diverse industries, including Construction, eCommerce, IT Services, Insurance, and Transportation. Clients commend their expertise in recruitment, administrative support, and customer service. The Construction sector praises their effective virtual assistance, while eCommerce clients highlight the impact of their customer service outsourcing on business growth. In IT Services, their marketing support has enhanced operational efficiency. Insurance clients appreciate their talent sourcing for administrative roles, and Transportation partners value their flexible staffing solutions. Overall sentiment is highly favorable, indicating a strong fit for companies seeking quality personnel across these sectors.
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Insurance IT Services eCommerce Construction TransportationWas this helpful?
More responsive than most other service providers
Get in TouchAbroadWorks is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
Reviews mention Exceptional performance
Clients have consistently praised Specialty Answering Services for their exceptional performance, highlighting timely results and outstanding customer service. One client noted, "You can't beat great service and fair rates," emphasizing the significant time and cost savings achieved by outsourcing inbound calls. The company's strengths in accuracy and responsiveness were particularly appreciated, with clients expressing satisfaction in the streamlined handling of customer communications. Overall, the sentiment reflects a positive experience and a strong recommendation for their services.-
Year-Round Answering Services for Business Firm
5.0 Aug 12, 2017We now have everything compacted in an easy to digest form thanks to SAS, they make the whole incoming call process so much easier and takes a huge load off my shoulders. Their strengths are accuracy, timely results, and great customer service if there's ever any questions. You can't beat great service and fair rates.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Specialty Answering Service reflect a generally positive sentiment, highlighting their responsiveness and effective project management. Clients, such as Lowery Fence & Patio, appreciate the quality of service for overflow call handling, noting a positive impact on operations. However, there are concerns regarding the consistency of call handling quality, with some feedback indicating that not all staff members provide an optimal caller experience. Overall, clients recognize the value offered for the cost.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingSee all 23 projectsCCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction.
12 of 14 reviews are 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent client feedback for CCIG Group highlights their exceptional service quality and responsiveness. Clients praised their ability to manage high volumes of inquiries efficiently, achieving impressive metrics such as a 98% call answer rate and 94% customer satisfaction. Notably, one client commended CCIG for their 'remarkable flexibility' in adapting to changing needs, while another noted their commitment to quality and professionalism. Overall, sentiment remains highly positive, with clients expressing satisfaction and a desire for continued collaboration.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Back Office Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.
Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +4 services10% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationSee all 7 projectsStrong Vision Data Processing is an Offshore Back Office and Business Process Outsourcing company specializing in Administrative Support Services such as data entry, PDF redaction, and spreadsheet management. Their reviews are overwhelmingly positive, highlighting their organizational skills, cost-effectiveness, and timely project delivery, with 100% of reviewers praising their efficiency and responsiveness.
Reviews mention Efficient
Clients consistently highlight the efficiency of Strong Vision Data Processing, noting their ability to deliver accurate work promptly. One client emphasized that the team improved their internal workflow by minimizing data entry time. Additionally, they praised the team's quick learning capabilities, with specific mention of Swapnil's adeptness at understanding and executing new tasks. Overall, the sentiment regarding efficiency is overwhelmingly positive, reinforcing the company's reputation for timely and effective service.-
Data Entry for Communications Company
5.0 Sep 5, 2018They’re very efficient and able to learn new things easily. When presented with something new, Swapnil understands it quickly and learns how to execute.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Strong Vision Data Processing highlight their exceptional organization and timely delivery of services, particularly in data entry and PDF redaction. Clients appreciate their cost-effectiveness and responsiveness, often noting the speed of project completion. One long-term client emphasized their reliability in managing urgent requests without compromising quality. Overall, the sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients consistently praise their quick turnaround times, attention to detail, and cost-effectiveness. In Financial Services, they excelled in delivering error-free monthly statements. In Education, their digitization efforts were notably accurate. Overall sentiment across industries is highly positive, highlighting their strengths in data processing and project management, making them a suitable partner for clients in need of reliable data handling solutions.
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Other industries Design Financial services Education IT Services Media LegalWas this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Back Office Outsourcing30% Recruiting15% Customer Service Outsourcing +4 services15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Helpful
The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing30% Call Center Services20% Finance & Accounting Outsourcing (FAO)See all 5 projectsCareLink Billing Services LLC is a specialized Back Office Services company, providing exceptional billing support for healthcare practices. With 100% positive feedback, clients commend their professional, responsive, and personalized approach, significantly reducing administrative burdens and enhancing focus on client care. Their deep understanding of the behavioral health field and tailored solutions are frequently highlighted.
Reviews mention Efficient
Clients commend CareLink Billing Services LLC for their efficiency and reliability in medical billing. One client highlighted that the team exceeded expectations with timely claim submissions and thorough follow-ups, significantly reducing administrative burdens. The seamless transition and their commitment to understanding the unique needs of mental health professionals were also praised. Overall, the sentiment reflects strong satisfaction with CareLink's ability to deliver efficient, personalized support that enhances client care.-
Medical Billing for Psychological Testing & Therapy Co
5.0 May 16, 2025CareLink Billing Services LLC has provided Brighter Day Psychological Services with outstanding, reliable billing support through clear project management and timely deliverables. Their team is highly responsive and solution-focused and consistently exceeds expectations with prompt claim submissions and thorough follow-up. Their professionalism and efficiency have significantly reduced our administrative workload, allowing us to focus more on client care.
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Industry Experience
CareLink Billing Services LLC has demonstrated strong expertise in the Healthcare and Medical sectors, particularly in mental health and medical billing. Clients commend their outstanding customer service, responsiveness, and proactive problem-solving abilities. The provider significantly enhances billing efficiency and revenue generation, making them an ideal partner for healthcare and medical businesses seeking reliable billing solutions.
Read All ReviewsSelect Industry to see insights
Healthcare MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CareLink Billing Services LLC for their competitive pricing and excellent value for money. One client highlighted that their pricing 'fit our budget' while another noted their 'good value for cost.' Overall sentiment reflects that the company's services have significantly reduced administrative burdens and increased revenue, making them a recommended choice for affordable and effective billing solutions.Was this helpful?
$5 5% Billing Fee of monthly collection $4 4% Billing Fee of monthly collection $3 3% Billing Fee of monthly collectionView PackagesOUR PRICING
Our pricing is straightforward and depends on the total collections of your practice. Small Tier : A practice collects upto $50,000 per month. Medium Tier : A practice collects between $50,000 and $100,000 per month. Large Tier : A practice collects between $100,000 and $200,000 per month.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
3 of 5 reviews are 5 stars5 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback for ContactPoint 360 reveals a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients appreciated improved response times, enhanced customer satisfaction, and seamless integration with internal teams. Specific praise includes their adaptability and hands-on approach, making them feel like an extension of the client's team. Suggestions for improvement are minimal, with some clients recommending more detailed reporting. Overall, the collaboration has been positively received across various projects.Was this helpful?
3 of 5 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$25 - $49 / hr50 - 249Warszawa, Poland
Services provided
15% Back Office Outsourcing25% IT Staff Augmentation20% BI & Big Data Consulting & SI +4 services15% Finance & Accounting Outsourcing (FAO)15% IT Managed Services5% Cloud Consulting & SI5% ERP Consulting and SISee all 3 projectsITELENCE is an IT support and staffing solutions company known for providing professional front-line IT services, eCommerce support, and back-office accounting. They are praised for their flexibility, timely responses, and high competence, with 100% of reviews highlighting their excellent team culture and alignment with company values. No areas for improvement were identified by the reviewers.
Reviews mention Professional
Clients have consistently praised ITELENCE for their professionalism and responsiveness. One CIO noted their project management as 'very professional, complete, timely with clear reporting,' while another client highlighted their 'professional front line IT support' and 'flexibility in solutions.' Overall, the sentiment reflects a strong appreciation for ITELENCE's commitment to professionalism and effective communication, with no significant areas for improvement identified.-
IT Managed Services for Energy Storage Solutions Company
5.0 Feb 11, 2026The company shows flexibility in solutions and maintains a professional approach throughout the project. They are very responsive and open to our needs, ensuring that communication is effective and timely.
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3 of 3 reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, client feedback for ITELENCE has been overwhelmingly positive, highlighting their responsiveness and understanding of client needs. Notably, clients praised their professional approach and flexibility in solutions, with one remarking on their ability to provide qualified candidates that matched project requirements perfectly. Another client noted significant improvements in IT service levels and cost savings. Overall, clients expressed satisfaction with ITELENCE's performance, with no specific areas for improvement identified.Was this helpful?
Industry Experience
ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency.
Read All ReviewsSelect Industry to see insights
Consulting Manufacturing Energy & natural resourcesWas this helpful?
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This provider is fluent in 5 languages:
- English
- German
- French
- Italian
- Polish
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Back Office Outsourcing40% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 5 projectsCloud Sourcing is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Support Services. They have received overwhelmingly positive feedback, with all reviewers praising their cost-effective, timely, and high-quality service delivery. Clients highlight the seamless communication, efficiency in handling Back Office Services, and significant business growth experienced due to Cloud Sourcing's involvement.
3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
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$5,000+$25 - $49 / hr10 - 49Downers Grove, IL
Services provided
10% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +5 services10% API Development10% Cloud Consulting & SI10% E-Commerce Development10% IT Strategy Consulting5% AI DevelopmentSee all 4 projectsProfusion Systems is a versatile IT solutions provider specializing in custom software development, cloud infrastructure, and API integration. Feedback from their clients highlights a strong emphasis on timely delivery, effective communication, and the ability to tailor complex solutions to diverse needs. Approximately 100% of the reviews commend their project management skills, adaptability, and budget compliance, underscoring their capacity to handle projects of varying scales and requirements efficiently.
Reviews mention Knowledgeable
Clients express high satisfaction with Profusion Systems' extensive knowledge and expertise in technology. One review highlights their ability to provide thorough and detailed plans, showcasing their understanding of complex systems. The Vice President of Information Technology noted their personal attention and commitment to delivering reliable solutions, emphasizing the company's proficiency in addressing specific business requirements. Overall, the sentiment reflects strong confidence in Profusion Systems' knowledgeable approach to project management and system architecture.-
Financial & IT Strategy Consulting for Real Estate Nonprofit
5.0 May 27, 2025Profusion provides a personal level of attention and is very knowledgeable about the technology that they work with.
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Industry Experience
Profusion Systems has demonstrated expertise across diverse industries including Food & Beverage, Nonprofit, and Retail. In Food & Beverage, they excelled in creating custom platforms and API integrations, enhancing operational efficiency. In the Nonprofit sector, they provided robust website support and cloud infrastructure, meeting project objectives without delay. Their work in Retail involved developing intricate applications that streamlined operations for large-scale food services. Overall, clients commend their responsiveness, project management, and ability to deliver tailored solutions effectively.
Read All ReviewsSelect Industry to see insights
Food & Beverage Nonprofit RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Profusion Systems' pricing and value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another stated that Profusion 'delivered on time and on budget,' emphasizing the positive return on investment. Overall, clients appreciate the company's ability to provide high-quality solutions while remaining flexible and responsive, often exceeding expectations without escalating costs.Was this helpful?
More responsive than most other service providers
Get in TouchProfusion Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
37.2/40.018.8/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Rajasthan , India
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.4/40.016.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999London , England
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249Vilnius, Lithuania
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Westborough, MA
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Lalitpur, Nepal
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
31/40.016/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.
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