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Top Chat Support Services in the United States

Ratings Updated: April 2, 2026
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15 Leaders 15 Contenders

420 Companies

Country: United States
Customer Service Outsourcing: Chat Support Services

List of the Top United States Chat Support Companies

  • DCA Virtual Business Support Logotype

    4.8 7 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Richmond, VA

    Services provided

    10% Customer Service Outsourcing
    30% Web Design
    20% Back Office Outsourcing +3
    20% Content Marketing
    10% Graphic Design
    10% Logo

    Focus Areas

    100% Chat Support Services

    DCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.

    See all 7 projects

    Reviews mention Professional

    Clients consistently commend DCA Virtual Business Support for their professionalism and dedication to quality. One client noted their impressive ability to understand project goals and execute accordingly, while another highlighted the effective communication and project management throughout the engagement. Both reviews reflect satisfaction with the outcomes, emphasizing the company's commitment to meeting client expectations without identified areas for improvement.
    • Online Service for Digital Marketing Industry
      5.0 Apr 1, 2021

      The workflow was effective, just as I like to be precise and to the point to avoid wasting time and energy. The level of professionalism and dedication to producing quality products was impressive. I am very satisfied with the results and overall work DCA produces for my business.

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    Industry Experience

    DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.

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    Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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    Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    38% Chat Support Services
    62% Phone Support Services

    The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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    Reviews mention High-quality work

    Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.
    • Answering Services & Customer Inquiry Support for Products Firm
      4.0 Aug 11, 2017

      Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.

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    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

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    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • LiveSalesman Logotype

    4.9 7 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV

    Services provided

    68% Customer Service Outsourcing
    19% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    LiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.

    See all 7 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Company

    5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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    Industry Experience

    LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.

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    Wellness & Fitness

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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  • Boldly Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Staffing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% Social Media Marketing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

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    Industry Experience

    Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.

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    Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
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  • Bungee (formerly Direct Answer) Logotype

    4.8 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Capon Bridge, WV

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    29% Chat Support Services
    46% Phone Support Services
    14% Email Support Services +1
    11% Order Processing & Taking

    Bungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.

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    Reviews mention Efficient

    The sentiment regarding Bungee's efficiency is overwhelmingly positive, as clients commend their quick response times and effective communication. One client noted, 'Direct Answer is always quick to respond to changes in our rules,' highlighting their adaptability. Another stated, 'Their receptionists are always polite and efficient with their time,' emphasizing their operational effectiveness. Overall, clients express satisfaction with Bungee's ability to streamline processes and enhance customer service, making them a valuable partner.
    • Outsourced Billing Services for Stock Research Company
      4.5 May 15, 2019

      Direct Answer, Inc. is always quick to respond to changes in our rules. Yesterday, for example, we changed a procedure. They started following the new method on the spot. They go out of their way to ask us for feedback. Communicating quickly, efficiently, and correctly are the most important job requirements. They’re great at all three.

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    • Answering Services, Scheduling, & Merchandise for HVAC Company
      5.0 Sep 26, 2018

      Usually, if somebody needs same-day service, our receptionists can make sure that happens. It might be late in the day, but we can arrange to get somebody there. If a customer calls and needs same-day service and gets an answering machine instead, they’re going to call somebody else. Direct Answer’s presence now makes sure that doesn’t happen. Their receptionists are always polite and efficient with their time. They have made my life much easier.

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    Industry Experience

    Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.

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    Select Industry to see insights

    Media Utilities Nonprofit Arts, entertainment & music

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
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    Capon Bridge, WV

    414 Smokey Hollow Rd
    Capon Bridge, WV 26711

    16 - 20

    3015677999

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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    HelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.

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    Reviews mention Straightforward pricing

    Clients express a positive sentiment regarding HelloSells' straightforward pricing model. One client noted, "they had the best price for that kind of service," emphasizing the absence of additional setup fees. This transparency in pricing is highlighted as a significant advantage, allowing for tailored solutions without unexpected costs. Overall, the feedback suggests that HelloSells provides clear and competitive pricing, contributing to a seamless client experience.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business.

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    Industry Experience

    HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.

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    Financial services Other Industry Arts, entertainment & music Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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    Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)
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  • Contio.tech Logotype

    5.0 3 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    20% Customer Service Outsourcing
    25% Content Moderation Services
    20% Application Management & Support +3
    15% Data Annotation Services
    10% Application Testing
    10% Translation

    Focus Areas

    50% Chat Support Services
    35% Email Support Services
    15% Phone Support Services

    Contio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.

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    Reviews mention Knowledgeable

    Clients have consistently praised Contio.tech for their extensive knowledge and commitment to quality in service delivery. One client highlighted the team's thorough training, which ensured their staff was well-informed about diagnostic procedures, enhancing their ability to handle sensitive inquiries accurately. Additionally, the company's effective project management and responsiveness to client needs were noted as key strengths, contributing to improved customer satisfaction and operational efficiency.
    • Bilingual Customer Support Services for Research Company
      5.0 Sep 6, 2024

      The most impressive fact about Contio.tech is their commitment to quality. Before the start of the project, Contio.tech implemented a training program for their staff to make sure that employees were knowledgeable about the information they would be working with and were sensitive to the privacy of medical information. Even when some issues arose during the project, Contio.tech made sure to quickly take care of it and adjust operations to improve performance.

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    3 of 3 Chat Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    Contio.tech has received overwhelmingly positive feedback for its Chat Support Services, with a 90% satisfaction rate among clients. Reviewers frequently highlight the company's bilingual support, which has enhanced customer satisfaction by 20% and reduced response times by 18%. Key strengths include their commitment to quality, adaptability, and efficient project management. Clients appreciate the timely delivery of services and the proactive communication from Contio.tech. Overall, their expertise in handling sensitive inquiries and compliance with industry standards has made a significant positive impact.

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    Industry Experience

    Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.

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    Research Telecommunications Legal

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    United States (2) Ukraine (1)
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  • Lambent Outsourcing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    15% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Content Marketing +4
    15% Search Engine Optimization
    10% Business Consulting
    10% Call Center Services
    10% Social Media Marketing

    Focus Areas

    28% Chat Support Services
    28% Email Support Services
    22% Order Processing & Taking +1
    22% Phone Support Services

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

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    Reviews mention High-quality work

    Clients have consistently praised Lambent Outsourcing for delivering high-quality work. One CEO noted that the consultant provided an end-to-end solution for an email marketing campaign, demonstrating exceptional skill in list acquisition, creative design, and execution. The client emphasized their satisfaction with the outcomes and highlighted the company's ability to understand and enhance their vision. Overall, the sentiment reflects strong approval of Lambent's capabilities and professionalism in handling projects.
    • Email Marketing Campaign Management for Financing Company
      5.0 Jul 6, 2021

      How easily they were able to grasp our vision and actually improve upon it.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

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    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL

    Services provided

    61% Customer Service Outsourcing
    19% Call Center Services
    10% Back Office Outsourcing +1
    10% Corporate Training & Coaching

    Focus Areas

    10% Chat Support Services
    80% Phone Support Services
    10% Email Support Services

    Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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    Reviews mention High-quality work

    Client feedback on Arise highlights a consistent sentiment of high-quality work. One client noted, 'It's been a very good experience' and emphasized that 'no improvement is needed; it's perfect.' Another client praised their strong communication and effective appointment setting, stating, 'They do it well.' Overall, clients appreciate the professionalism and efficiency of Arise's services, resulting in significant time and cost savings.
    • Marketing Services for Manufacturing Company
      5.0 Nov 2, 2017

      They are helpful. No need to improve. It's perfect. We began in 2006, and it's ongoing.

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    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

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    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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  • Virtual Assist USA Logotype

    4.6 5 reviews
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Pittsburgh, PA

    Services provided

    15% Customer Service Outsourcing
    40% Back Office Outsourcing
    5% Call Center Services +8
    5% Content Marketing
    5% Content Writing Services
    5% Market Research
    5% Marketing Strategy
    5% Social Media Marketing
    5% Transcription
    5% Translation
    5% Web Design

    Focus Areas

    100% Chat Support Services

    Virtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.

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    Reviews mention Easy to work with

    Clients consistently highlight Virtual Assist USA's ease of collaboration, noting their services as 'easy to use' and 'easier to handle.' One client appreciated their ability to delegate less desirable tasks, while another emphasized their strong brand and fast service delivery. Overall, the sentiment reflects a positive experience, with clients expressing satisfaction and no identified areas for improvement.
    • Translation Services for Real Estate Company
      4.0 Dec 27, 2017

      Based on your experience, what takeaways can you share about working with them? They are easy to use. What do you think are the strengths of this service provider? Their strength is that they provide good service.

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    • Virtual Assistant Services for Large IT Company
      5.0 Aug 12, 2017

      What takeaways and measures of success can you share about working with this service provider? They are cost-effective and easier to handle. What are the service provider's strengths? As I mentioned, they are cheaper and easier to handle.

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    Industry Experience

    Virtual Assist USA has garnered positive feedback across various industries, including Real Estate, IT Services, and Human Resources. Clients commend their efficient translation services in Real Estate, the significant time and cost savings in IT Services, and the proactive support in Human Resources. Overall, their strengths lie in delivering quality service, effective communication, and utilizing modern technologies, establishing them as a reliable partner for businesses aiming to enhance operational efficiency.

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    Real estate IT Services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of Virtual Assist USA consistently express satisfaction with the company's pricing and value for money. Feedback highlights their competitive rates, with one client noting, 'They have very good prices,' while another emphasized savings of $6,000 monthly. Additionally, clients appreciate the efficiency and quality of services provided, often citing significant time and cost savings. Overall sentiment indicates that Virtual Assist USA offers cost-effective solutions that enhance operational efficiency without compromising service quality.
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  • AMBSI Inc. Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sayreville, NJ

    Services provided

    20% Customer Service Outsourcing
    80% Back Office Outsourcing

    Focus Areas

    100% Chat Support Services

    AMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.

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    Industry Experience

    AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.

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    Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.
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  • Salaria Sales Solutions Logotype

    5.0 4 reviews
    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    25% Content Marketing +1
    25% Digital Strategy

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Salaria Sales Solutions is a business development firm specializing in lead generation, appointment setting, and sales outreach campaigns. Based on client reviews, 100% of feedback is positive, highlighting their analytical, data-driven approach and effective communication. Notably, 75% of reviewers commend their precise targeting and alignment with company values, demonstrating their capacity to act as an extension of clients' sales teams.

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    Reviews mention Exceptional performance

    Clients have expressed exceptional satisfaction with Salaria Sales Solutions, highlighting their attention to detail, advanced tools, and excellent communication. One client commended their mastery of complex prospecting strategies, noting that Salaria successfully navigated challenges where others failed, establishing a valuable partnership. The overall sentiment reflects a strong endorsement, with one reviewer stating, 'they are exceptional and I would highly recommend Salaria.'
    • Lead Generation for Solar Contracting Firm
      5.0 May 29, 2024

      The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Salaria stands out in B2B lead generation, mastering a complex, dynamic prospecting strategy where others failed. Unlike previous lead generation firms, they have successfully navigated our complex prospecting strategy in a challenging industry, establishing a valuable partnership for sales success.

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    Industry Experience

    Salaria Sales Solutions demonstrates strong expertise across various industries, including energy and natural resources, business services, education, and other sectors. Clients report significant improvements in lead generation and appointment setting, with measurable increases in qualified sales opportunities. The firm is particularly noted for its data-driven approach, communication, and adaptability, making it a valuable partner for organizations seeking growth in complex environments. Overall sentiment is positive, highlighting their effectiveness in both B2B and specialized markets.

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    Other industries Energy & natural resources Business services Education

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Salaria Sales Solutions for delivering exceptional value relative to their cost. For instance, one client highlighted that their pricing fit within budget while providing good value for the services rendered. Another noted their transparent reporting and measurable outcomes, leading to a significant increase in qualified sales opportunities. Overall, the sentiment reflects satisfaction with the company's pricing structure and the tangible results achieved, establishing Salaria as a cost-effective partner in lead generation.
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    Gainesville, Florida (1) Chicago, Illinois (1) South Chicago, Illinois (1) Tempe, Arizona (1)
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  • CX Collective Logotype

    5.0 13 reviews
    $5,000+
    $150 - $199 / hr
    2 - 9
    Inglewood, CA

    Services provided

    20% Customer Service Outsourcing
    30% CRM Consulting and SI
    20% Business Consulting +2
    20% Call Center Services
    10% Financial Consulting

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    CX Collective is a Customer Service BPO specializing in Customer Support Outsourcing and CX strategy development. Reviewers consistently praise their expertise in creating and executing effective customer experience strategies, with 100% of feedback highlighting their responsive communication and alignment with client values. They are noted for their exceptional project management and ability to adapt to changing project scopes efficiently.

    See all 13 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Strategy Development for Pet Supplement Manufacturer

    5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (7) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently praised the company's cost-effectiveness and value for money. One client noted that the pricing fit their budget while offering good value, stating, 'Their professionalism and how fast they work' were particularly impressive. Another client highlighted, 'Their prices were very fair' given the extensive work provided. Overall sentiment reflects satisfaction with the company's pricing relative to the quality of services delivered, reinforcing its reputation as a cost-efficient partner.
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    More responsive than most other service providers

    CX Collective is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (12) Canada (1)
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  • Boomsourcing Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Lehi, UT

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    20% Demand Generation Marketing +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    40% Phone Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Boomsourcing has been overwhelmingly positive. A CEO from a marketing agency reported a 100% boost in leads and an 85% increase in business growth, highlighting the team's engagement and effective communication. Clients appreciated the company's alignment with values, timely project management, and strong results in lead generation and qualification. Suggestions for improvement included enhancing marketing practices, indicating a desire for continuous growth.
    Read 1 Recent Review

    Industry Experience

    Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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  • Southwest Recovery Services Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Addison, TX

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    20% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Email Support Services

    Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.
    Read 1 Recent Review

    Industry Experience

    Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.
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  • Kore BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Dallas, TX

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% HR Outsourcing

    Focus Areas

    15% Chat Support Services
    55% Phone Support Services
    30% Email Support Services

    Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

    See all 3 projects

    Industry Experience

    Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.

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    Select Industry to see insights

    Education Consulting IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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    United States (2) England (1)
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  • GlobalityNet Outsourcing and Consulting Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Pasadena, CA

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +1
    25% Logistics & Supply Chain Consulting

    Focus Areas

    25% Chat Support Services
    35% Phone Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.

    See all 6 projects

    Reviews mention Communicative

    Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.
    • Supply Chain Optimization for Consumer Goods Company
      5.0 Nov 13, 2020

      Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.

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    Industry Experience

    GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.

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    Select Industry to see insights

    Logistics & Supply Chain Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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  • Remote Ops Solutions Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Phoenix, AZ

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Phone Support Services
    20% Email Support Services

    Remote Ops Solutions is a Customer Support Outsourcing company specializing in virtual assistant placement and administrative support. Reviewers highlight their expertise in sourcing exceptional talent, with 100% positive feedback on their ability to manage tasks like email management and client communications. Clients appreciate their clear communication and project management skills, which enable them to focus on higher-level business activities.

    See all 3 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Marketing Co

    5.0 — Remote Ops Solutions has sourced a virtual assistant for a digital marketing company. The assistant handles operational support, email inbox management, end-client communications, blog posting, and Read more
    Read 1 Review

    Industry Experience

    Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.

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    Select Industry to see insights

    Food & Beverage Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
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  • Process-Smart Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    250 - 999
    Valley View, OH

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Accounting +6
    15% Call Center Services
    10% Search Engine Optimization
    5% Content Moderation Services
    5% HR Outsourcing
    5% IT Managed Services
    5% Recruitment Process Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

    See all 1 projects

    Industry Experience

    Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.

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    Select Industry to see insights

    Environmental Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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  • ALPHA BPO Corp Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    30% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +2
    15% IT Managed Services
    10% Digital Strategy

    Focus Areas

    15% Chat Support Services
    40% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    ALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.

    See all 3 projects

    Reviews mention Accommodating

    Clients have consistently praised ALPHA BPO Corp for their accommodating nature, noting their willingness to work outside contracted hours to address customer issues. One CEO highlighted the team's availability and responsiveness, stating, 'Their supervisor is always available.' Furthermore, the collaborative approach of treating the partnership as a joint effort rather than a mere vendor-client relationship has been particularly commendable, reinforcing a positive sentiment towards their accommodating service.
    • Call Center Services for Software Development Company
      5.0 Jan 18, 2022

      I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.

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    Industry Experience

    ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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  • Rozlin Financial Group, Inc. Logotype

    4.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sycamore, IL

    Services provided

    30% Customer Service Outsourcing
    45% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    42% Chat Support Services
    42% Email Support Services
    16% Phone Support Services

    Rozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication and responsiveness. One client noted, "They communicate very well and are super efficient and responsive," highlighting the company's commitment to keeping clients informed. Additionally, they appreciated the constant contact and readiness to address inquiries, stating, "They stay in constant contact and are there to answer any questions whenever we need them." Overall, the sentiment regarding their communicative approach is overwhelmingly positive.
    • Third-Party Collection Services for Surgery Center
      5.0 Jul 16, 2020

      Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them.

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    Industry Experience

    Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.

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    Select Industry to see insights

    Healthcare Retail

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.
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  • Nelson & Co Solutions Logotype

    4.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Weatherford, OK

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting

    Focus Areas

    75% Chat Support Services
    25% Email Support Services

    Nelson & Co Solutions is an operational and technical consultancy firm specializing in setting up systems and processes, particularly for e-commerce platforms like Shopify. Reviewers consistently praise their professionalism, effective communication, and dedication to client success. Notably, 100% of the feedback highlights improvements in operational efficiency and customer satisfaction, indicating a strong positive impact on business performance.

    See all 1 projects

    Industry Experience

    Nelson & Co Solutions has demonstrated expertise in the Consumer Products industry, particularly in e-commerce, through successful partnerships that emphasize process optimization and technical system implementation. Clients commend their professionalism, effective communication, and genuine commitment to business success. The positive feedback highlights improved sales tracking, customer satisfaction, and reduced order issues. Their impact suggests they are well-suited for businesses needing technical support and process improvement in the consumer goods sector.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the cost-effectiveness of Nelson & Co Solutions, noting that their investment of approximately $1,400 yielded significant improvements in operational efficiency and customer satisfaction. One client highlighted the value of the services provided, stating, 'I feel like Nelson & Co genuinely wants to see my business succeed.' Overall, the sentiment reflects a strong appreciation for the value received relative to the pricing, with no notable areas for improvement mentioned.
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  • Helpt Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Irvine, CA

    Services provided

    25% Customer Service Outsourcing
    50% IT Staff Augmentation
    25% Call Center Services

    Focus Areas

    25% Chat Support Services
    45% Phone Support Services
    25% Email Support Services +1
    5% Order Processing & Taking

    Helpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Helpt for their effective handling of after-hours support, achieving a 90% reduction in non-emergency calls. The company is noted for its well-trained staff who are responsive and dedicated to client needs. Communication is streamlined through virtual meetings and messaging, contributing to a seamless implementation process. Overall, clients express high satisfaction, with one stating their experience was 'A+,' indicating strong alignment with client expectations and project goals.
    Read 1 Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Nonemergency Call Support for POS Software Firm

    5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.

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    Select Industry to see insights

    Software
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  • SuccessLink Outsourcing Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +3
    15% Finance & Accounting Outsourcing (FAO)
    15% Social Media Marketing
    10% Web Development

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

    See all 1 projects

    Industry Experience

    SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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  • Hyre Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Overland Park, KS

    Services provided

    15% Customer Service Outsourcing
    50% Back Office Outsourcing
    25% Sales Outsourcing +1
    10% Other IT Consulting and SI

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Hey Lieu is a customer support outsourcing company specializing in providing virtual assistant staffing solutions. With a 100% positive feedback rate, clients commend Hey Lieu for their efficiency, attentiveness, and ability to match companies with highly suitable candidates quickly. Their professionalism and seamless onboarding process are highlighted as key strengths, with no noted areas for improvement.

    See all 2 projects
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Virtual Assistant Services for Moving & Storage Company

    5.0 — Hey Lieu provides virtual assistant services for a moving and storage firm. They've deployed administrative staff to improve the client's operational efficiencies and create onboarding and training Read more
    Read 2 Reviews

    Industry Experience

    Hyre has demonstrated expertise in the Transportation and Construction industries, receiving commendations for their effective staffing solutions. Clients highlighted their ability to provide high-quality administrative staff that enhances operational efficiency and aligns with company culture. The overall sentiment across these sectors is exceptionally positive, emphasizing Hyre's professionalism, quick response times, and tailored approach to candidate selection. Organizations in need of virtual assistant services would find Hyre to be a strong fit.

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    Select Industry to see insights

    Transportation Construction

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Hey Lieu's competitive pricing and exceptional value for money. One CEO noted that the company's pricing fit their budget while providing great value, leading to an efficient onboarding process and a successful match with a virtual assistant. Similarly, another client emphasized that the pricing allowed them to enhance operational efficiencies without compromising on quality, illustrating a strong alignment between cost and service quality.
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  • VonBridge Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Denver, CO

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    35% Phone Support Services
    30% Email Support Services +1
    15% Order Processing & Taking

    VonBridge Solutions is a Customer Service BPO that specializes in providing Contact Center Agents and Virtual Assistants. Reviewers commend their reliability, quick adaptation to business needs, and effective communication. Approximately 100% of feedback highlights their professionalism and the positive impact on operational efficiency, particularly in areas such as appointment scheduling and customer inquiry management.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Virtual Assistant Services for Beauty Salon

    5.0 — VonBridge Solutions provides virtual assistant services for a beauty salon. They respond to customer inquiries, schedule appointments, organize client records, handle follow-ups, and assist with Read more
    Read 1 Review

    Industry Experience

    VonBridge Solutions has demonstrated expertise in the beauty industry by providing essential virtual assistant support to Omon Salon & Beauty Supply LLC. Feedback highlights their strengths in operational efficiency, customer service responsiveness, and adaptability to client needs. The overall sentiment is highly positive, indicating that they effectively enhance business operations, making them a strong fit for companies in the beauty sector seeking administrative support.

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    Select Industry to see insights

    Beauty

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with VonBridge Solutions, highlighting that their pricing fits within budget and offers good value for money. One client noted, "Pricing fit our budget" and acknowledged the company's alignment with their values, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients appreciating the affordability alongside the quality of service provided, which has led to improved operational efficiency.
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  • RemoteReps247 Logotype

    3.4 15 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    25% Chat Support Services
    30% Phone Support Services
    25% Order Processing & Taking +1
    20% Email Support Services

    RemoteReps247 is a lead generation company specializing in providing sales-qualified leads and digital marketing services. Their reviews reveal a mixed reception, with approximately 57% of feedback indicating dissatisfaction due to poor lead quality and lack of accountability, while around 43% express satisfaction with timely delivery and effective communication. Despite some success stories, potential clients should proceed with caution and ensure clear agreements are in place.

    See all 15 projects

    Reviews mention High-quality work

    Clients have expressed high satisfaction with the quality of work delivered by RemoteReps247, citing their effective project management and proactive communication. One client noted that the leads provided were valid and aligned with their business needs, highlighting the company's ability to deliver genuine leads with substantial budgets. Overall, feedback reflects a sentiment of confidence in RemoteReps247's capability to meet project requirements and exceed expectations.
    • Mobile App Development for Software Development & Testing Company
      5.0 Apr 3, 2024

      The qualified leads which were in line with our business and experience were presented to choose from. The leads were exactly matching with keywords which were given by us. All the leads were genuine We selected the most suitable lead where we had 100% confidence on the completion of software requirement mentioned in the lead.

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    Industry Experience

    RemoteReps247 has primarily worked within the Information Technology and Software industries, receiving mixed feedback. While some clients reported positive experiences with lead generation and effective communication, many others expressed disappointment over the lack of delivered results and poor project management. The overall sentiment leans negative, highlighting significant concerns about accountability and transparency. Potential clients within IT and Software are advised to exercise caution due to inconsistent performance across projects.

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    Information technology IT Services Software

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    The reviews indicate a predominantly negative sentiment regarding RemoteReps247's cost and value for money. Clients frequently noted that despite initially reasonable pricing, the lack of results rendered the investment unjustifiable. One client lamented spending $2,000 for no leads, stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' Another remarked on their 'good value for cost' but ultimately faced unmet expectations, highlighting a trend of disappointment despite the initial appeal of their pricing.
    Read All Reviews

    View projects from:

    India (7) United States (2)
    View Profile
  • GIC BPO LLC Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Services provided

    20% Customer Service Outsourcing
    30% Back Office Outsourcing
    25% Social Media Marketing +2
    20% Sales Outsourcing
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

    See all 2 projects

    Industry Experience

    GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.

    Read All Reviews

    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
    Read All Reviews
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  • AnswerFront Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    10% Customer Service Outsourcing
    80% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    30% Email Support Services
    30% Phone Support Services +1
    20% Order Processing & Taking

    AnswerFront is a Customer Support Outsourcing company that excels in providing comprehensive Call Center Solutions and Customer Service BPO. Their clients report significant improvements in customer satisfaction and operational efficiency, with increased client satisfaction rates by 20%-25% and lead conversion rates by 15%-25%. The commitment to quality and seamless project management is frequently highlighted across reviews, with no notable areas for improvement.

    See all 6 projects

    Reviews mention Detail-oriented

    Clients have consistently highlighted AnswerFront's detail-oriented approach, particularly in project management and communication. One review noted their 'commitment to quality' and 'attention to detail' throughout the project, which contributed significantly to achieving measurable outcomes. Additionally, their ability to meet all deadlines and maintain high standards in tasks, such as candidate screening and follow-ups, reflects a strong emphasis on meticulousness, ultimately enhancing client satisfaction and operational efficiency.
    • Outsourced Staffing Services for Outsourcing Company
      5.0 Jul 30, 2024

      Their commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support. Their attention to detail and dedication to delivering top-notch service helped us achieve our goals effectively.

      Read Full Review
    Read All Reviews
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    4 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Marketing Company

    5.0 — AnswerFront established a CRM system to manage customer interactions and sales processes. They also provided training sessions for the team to maximize the new system's benefits. Read more
    Read 4 Reviews

    Industry Experience

    AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Human Resources Business services Home Services

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
    Read All Reviews
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  • ModSquad Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    10,000+
    Sacramento, CA

    Services provided

    10% Customer Service Outsourcing
    9% AI Consulting
    9% CRM Consulting and SI +8
    9% Call Center Services
    9% Content Moderation Services
    9% Cybersecurity
    9% Digital Strategy
    9% Generative AI
    9% IT Managed Services
    9% IT Strategy Consulting
    9% Social Media Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    ModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.

    See all 1 projects
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  • 89Bots.com Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA

    Services provided

    10% Customer Service Outsourcing
    20% AI Development
    20% Conversion Optimization +4
    20% Web Development
    10% Back Office Outsourcing
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    31% Chat Support Services
    31% Email Support Services
    23% Phone Support Services +1
    15% Order Processing & Taking

    89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

    See all 2 projects

    Industry Experience

    89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
    Read All Reviews
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  • Cogito Corp Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    13% Customer Service Outsourcing
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    24% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    100% Chat Support Services

    Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

    See all 1 projects

    Industry Experience

    Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
    Read All Reviews
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  • Srisys Inc Logotype

    4.2 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    West Chester, OH

    Services provided

    59% Customer Service Outsourcing
    26% Back Office Outsourcing
    15% Staffing

    Focus Areas

    15% Chat Support Services
    85% Phone Support Services

    Srisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.

    See all 3 projects

    Reviews mention Professional

    Clients commend Srisys Inc for their professional demeanor and effective customer support, noting their ability to maintain organization and availability. One client highlighted their 'comfortable appearance' and professionalism, while another appreciated their discretion and knowledge. However, there is a suggestion for improvement regarding the value of services offered. Overall, the sentiment reflects a positive view of Srisys Inc's professionalism and reliability in handling inbound services.
    • Customer Support Services for IT Company
      3.5 Nov 2, 2017

      They have a comfortable appearance to them and are professional on a daily basis.

      Read Full Review
    Read All Reviews

    Industry Experience

    Srisys Inc has received positive feedback primarily in the Information Technology and Healthcare industries. Clients appreciate their customer support, responsiveness, and professionalism, noting significant time and cost savings. In IT, businesses value their ability to manage high call volumes efficiently. In Healthcare, they provide essential back-office support, allowing medical staff to focus on patient care. Overall, Srisys Inc is recognized for their reliability and commitment to quality service, making them a suitable choice for organizations in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients generally perceive Srisys Inc as providing good value for money, with several reviews highlighting cost savings and fair pricing. One client noted saving over $100 monthly, while another mentioned saving thousands of dollars. However, there are suggestions for improvement, such as offering more services for less money. Overall, the sentiment indicates satisfaction with the cost-effectiveness of their services.
    Read All Reviews

    View projects from:

    Tallahassee, Florida (1) Santa Rosa, California (1) Portland, Oregon (1)
    View Profile
  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Services provided

    15% Customer Service Outsourcing
    30% HR Outsourcing
    15% Call Center Services +5
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

    Read more
    View Profile
  • NETbilling Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Santa Clarita, CA

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    30% Order Processing & Taking

    NETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.

    See all 1 projects
    View Profile
  • SiteStaff Chat Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Aurora, CO

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    100% Chat Support Services

    SiteStaff Chat is a Customer Service Outsourcing company. Launched in 2011, the agency is based in Aurora, Colorado. Their services include Customer Service Outsourcing.

    Read more
    View Profile
  • Chat Agents Inc Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Raleigh, NC

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Order Processing & Taking

    Chat Agents Inc, a Customer Service Outsourcing company, is in Raleigh, North Carolina. Launched in 2005, the team offers Customer Service Outsourcing.

    Read more
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  • Etech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Nacogdoches, TX

    Services provided

    40% Customer Service Outsourcing
    45% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    62% Chat Support Services
    19% Order Processing & Taking
    19% Phone Support Services

    In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Simplr Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    50 - 249
    San Mateo, CA

    Services provided

    90% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    75% Chat Support Services
    25% Email Support Services

    Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.

    Read more
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  • Connempathy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Chula Vista, CA

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Connempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is

    Read more
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  • Direct Interactions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Seattle, WA

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • HiOperator Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Dallas, TX

    Services provided

    30% Customer Service Outsourcing
    70% E-Commerce Development

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    40% Phone Support Services

    HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.

    Read more
    View Profile
  • Atidiv Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    50% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Email Support Services
    20% Phone Support Services

    At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored

    Read more
    See all 1 projects
    View Profile
  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Bethpage, NY

    Services provided

    65% Customer Service Outsourcing
    35% Call Center Services

    Focus Areas

    46% Chat Support Services
    32% Order Processing & Taking
    22% Phone Support Services

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • 31West Global Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    San Francisco, CA

    Services provided

    70% Customer Service Outsourcing
    20% Cloud Consulting & SI
    10% Call Center Services

    Focus Areas

    20% Chat Support Services
    47% Phone Support Services
    20% Email Support Services +1
    13% Order Processing & Taking

    Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.

    Read more
    View Profile
  • transcosmos Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Gardena, CA

    Services provided

    50% Customer Service Outsourcing
    25% Call Center Services
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    33% Chat Support Services
    50% Phone Support Services
    17% Order Processing & Taking

    Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • ServiceForge Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    30% Chat Support Services
    50% Phone Support Services
    15% Order Processing & Taking +1
    5% Email Support Services

    ServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • PRWTech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Philadelphia, PA

    Services provided

    30% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services

    Focus Areas

    33% Chat Support Services
    34% Phone Support Services
    33% Email Support Services

    PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Televerde Logotype

    Not yet reviewed

    $250,000+
    $50 - $99 / hr
    250 - 999
    Phoenix, AZ

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Televerde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.

    Read more
    View Profile
  • Better Support Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Services provided

    55% Customer Service Outsourcing
    25% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    30% Email Support Services
    10% Order Processing & Taking +1
    10% Phone Support Services

    Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Helpware CX
4 Peak Support
5 HelpSquad
6 Callbox
7 WOW24-7
8 Uassist.ME
9 Prialto
10 ROI CX Solutions
11 Blue Valley Marketing
12 OnBrand24
13 1840 & Company
14 CrewBloom
15 Wing Assistant

List of the Top 15 United States Chat Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    42% Chat Support Services
    65% Other
    View Profile Visit Website
  2. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    30% Chat Support Services
    40% Other
    View Profile Visit Website
  4. Peak Support Logotype

    Peak Support

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cambridge, MA

    Ability to deliver

    34.1/40.0
    18.2/20 Reviews
    8.5/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    80% Chat Support Services
    30% Other
    View Profile Visit Website
  5. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  6. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    34.1/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Chat Support Services
    80% Other
    View Profile Visit Website
  7. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    35.5/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    25% Chat Support Services
    35% Other
    View Profile Visit Website
  8. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  9. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    10% Chat Support Services
    90% Other
    View Profile Visit Website
  10. ROI CX Solutions Logotype

    ROI CX Solutions

    $50,000+
    Undisclosed
    1,000 - 9,999
    American Fork, UT

    Ability to deliver

    31.1/40.0
    17.6/20 Reviews
    3.9/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  11. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34.2/40.0
    16.8/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    10% Chat Support Services
    60% Other
    View Profile Visit Website
  12. OnBrand24 Logotype

    OnBrand24

    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA

    Ability to deliver

    29/40.0
    15/20 Reviews
    5.2/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    45% Chat Support Services
    45% Other
    View Profile Visit Website
  13. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    33.8/40.0
    17/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Chat Support Services
    80% Other
    View Profile Visit Website
  14. CrewBloom Logotype

    CrewBloom

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.8/40.0
    18.2/20 Reviews
    8.7/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Chat Support Services
    75% Other
    View Profile Visit Website
  15. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    35.6/40.0
    17.6/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  16. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    10% Chat Support Services
    80% Other
    View Profile Visit Website
  17. Ruby Logotype

    Ruby

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    30.8/40.0
    15/20 Reviews
    5.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Chat Support Services
    80% Other
    View Profile Visit Website
  18. Ver-A-Fast Logotype

    Ver-A-Fast

    $1,000+
    < $25 / hr
    50 - 249
    Mentor, OH

    Ability to deliver

    27.9/40.0
    18.2/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Chat Support Services
    60% Other
    View Profile Visit Website
  19. Hire With Near Logotype

    Hire With Near

    $5,000+
    < $25 / hr
    50 - 249
    San Antonio, TX

    Ability to deliver

    35.2/40.0
    18.6/20 Reviews
    9.6/10 Clients & Experience
    7/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  20. Evateck Logotype

    Evateck

    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    6.8/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Chat Support Services
    50% Other
    View Profile Visit Website
  21. AnswerFirst Logotype

    AnswerFirst

    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Ability to deliver

    32.6/40.0
    13.6/20 Reviews
    9.4/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    10% Chat Support Services
    60% Other
    View Profile Visit Website
  22. Telecom, Inc. Logotype

    Telecom, Inc.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Ability to deliver

    29.9/40.0
    16.2/20 Reviews
    8.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    17% Chat Support Services
    40% Other
    View Profile Visit Website
  23. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  24. Squeeze Logotype

    Squeeze

    $25,000+
    Undisclosed
    250 - 999
    Orem, UT

    Ability to deliver

    29.3/40.0
    16.2/20 Reviews
    6.4/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    19% Customer Service Outsourcing
    26% Chat Support Services
    81% Other
    View Profile Visit Website
  25. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Chat Support Services
    80% Other
    View Profile Visit Website
  26. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    33/40.0
    16.4/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    15% Chat Support Services
    80% Other
    View Profile Visit Website
  27. wrrk Logotype

    wrrk

    $1,000+
    Undisclosed
    50 - 249
    San Francisco, CA

    Ability to deliver

    24.2/40.0
    15.8/20 Reviews
    3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    55% Chat Support Services
    50% Other
    View Profile Visit Website
  28. Helplama Logotype

    Helplama

    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Ability to deliver

    25.3/40.0
    16.4/20 Reviews
    2.3/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    25% Chat Support Services
    25% Other
    View Profile Visit Website
  29. Westpark Communications Logotype

    Westpark Communications

    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Ability to deliver

    26.9/40.0
    15.6/20 Reviews
    3.6/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    33% Chat Support Services
    60% Other
    View Profile Visit Website
  30. Sound Telecom Logotype

    Sound Telecom

    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Ability to deliver

    27.8/40.0
    13.6/20 Reviews
    8.1/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Chat Support Services
    50% Other
    View Profile Visit Website

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