Top Chat Support Services in New York City
9 Leaders 15 Contenders
48 Companies
List of the Top New York City Chat Support Companies
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Top Customer Service
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$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
19 of 19 reviews are 5 stars12 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.Was this helpful?
5 of 5 Chat Support Services reviews are 5 stars$200,000 – $999,999 avg. project costChat Support Services Experience
The reviews for Top Customer Service in the Chat Support Services domain are overwhelmingly positive, with 95% of clients expressing satisfaction. Clients highlighted the team's professionalism, responsiveness, and ability to adapt quickly to specific procedures. Notably, 80% appreciated their technical support and knowledge of industry-specific processes. This has resulted in improved customer satisfaction and operational efficiency, with one client saving over 50% in costs. Overall, Top Customer Service is recognized for their expertise and impactful contributions to client projects.
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2 of 2 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Local clients in New City commend Top Customer Service for their technical support and customer management of AI-based hiring systems. Their team’s industry insight, professionalism, and adherence to deadlines ensure smooth operations for recruitment startups and tech firms.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 30 projectsThe Hour - Back Office and Virtual Assistant Services is a customer service BPO company offering comprehensive back-office support and virtual assistant services. Approximately 90% of reviews highlight their effective project management and responsive communication, while 80% mention their strong cultural fit and value for cost. Clients note seamless integration into workflows and an ability to enhance operational efficiency.
1 of 1 Chat Support Services reviews is 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in Chat Support Services, with 100% of reviewers expressing satisfaction. Clients highlight the team's responsiveness and effective handling of tasks, such as quoting and policy servicing, which improved operational efficiency. Specifically, one client noted a significant positive impact on their ability to focus on marketing due to the team's autonomous handling of workflows. No negative feedback was reported, underscoring their commitment to quality service.
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.9
Willing to Refer
5.0
From Fair Lawn, New Jersey, clients highlight The Hour's expertise in insurance quoting and back-office support, emphasizing speed, accuracy, and adaptability. Their virtual assistants efficiently handle data entry, quotes, and follow-ups, enhancing operational efficiency and client satisfaction.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
More responsive than most other service providers
Get in TouchRiseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
See All Locations (5)New York, NY
353 Lexington Avenue, 4th Floor PMB255
New York, NY 100166 - 9
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom specializes in Customer Service Outsourcing, offering remote customer care and support solutions. They have received positive feedback for their efficient onboarding, strong communication, and ability to enhance customer satisfaction, with over 75% of reviewers highlighting improvements in response time and customer experience. Clients commend their cost-effective services and alignment with company values, with no significant areas for improvement noted.
2 of 2 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
CrewBloom demonstrates exceptional performance in Chat Support Services, with 100% of clients expressing satisfaction regarding responsiveness and service quality. Notably, one client reported a 50% increase in efficiency post-engagement. Clients appreciate the team's cultural alignment and timely communication. Positive feedback highlights their ability to adapt quickly, while suggestions for improvement include the implementation of regular performance reviews. Overall, the sentiment is overwhelmingly positive, reflecting strong expertise and a solid impact on client operations.
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$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Long Island City and Huntington-based clients praise CrewBloom for their efficient virtual support, outbound sales, and targeted marketing campaigns. Their talented teams deliver timely, high-quality results, demonstrating strong project management, scalability, and a deep understanding of local business needs.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Staffing +210% Finance & Accounting Outsourcing (FAO)10% Social Media MarketingFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
Industry Experience
Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
2.5
Schedule
3.5
Cost
3.5
Willing to Refer
4.5
Local clients in Tarrytown highlight Boldly’s stability and hardworking nature, supporting legal firms with back office services for five years. They help streamline operations and improve communication, though some note staff could be more responsive, with annual spending up to $200,000.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +110% Graphic DesignFocus Areas
100% Chat Support ServicesSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
25% Chat Support Services30% Phone Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 16 projectsRemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of RemoteReps247 indicate significant dissatisfaction among clients, with one director describing the company as a 'pure scam.' Clients reported unfulfilled promises of lead generation, lack of communication, and unresponsive customer service. A notable incident involved a misleading lead that was poorly explained by a representative. Overall, the sentiment reflects a lack of trust and a recommendation for potential clients to exercise caution.Was this helpful?
Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
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Information technology IT Services Software Business services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding the company's cost and value for money is overwhelmingly negative. Multiple clients reported that, despite being attracted by competitive pricing, they received no leads or results, with one stating, "We didn’t get a single SQL or MQL in three months." Another client mentioned, "They promised leads worth $100,000, but they failed to deliver even a $100 project." This sentiment suggests a significant disconnect between cost and perceived value, leading to accusations of unprofessionalism and fraud.Was this helpful?
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
Read moreSee All Locations (2)New York, NY
300 Vesey Street
New York, NY 1028210 - 15
+1 3472129691
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UndisclosedUndisclosed50 - 249East Rutherford, NJ
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesClinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing30% Accounting20% Finance & Accounting Outsourcing (FAO) +415% Back Office Outsourcing10% Corporate Training & Coaching10% ERP Consulting and SI5% HR ConsultingFocus Areas
50% Chat Support Services50% Email Support ServicesHeadway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
Read moreMore responsive than most other service providers
Get in TouchHeadway Bpo Solutions Pvt Ltd is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)New York, NY
Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 1000116 - 20
9402798313
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$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
15% Chat Support Services50% Phone Support Services20% Email Support Services +115% Order Processing & TakingZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreQueens Village, NY
21229 Hillside ave apt 5EW
Queens Village, NY 11432151 - 200
+13322227751
See All Locations (3)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
14% Chat Support Services43% Phone Support Services29% Order Processing & Taking +114% Email Support ServicesEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Conversion Optimization10% E-Commerce Development10% Ecommerce Marketing10% Email Marketing10% Search Engine Optimization10% UX/UI Design10% Web DevelopmentFocus Areas
50% Chat Support Services40% Order Processing & Taking10% Email Support ServicesLaunched in 2004, CommerceV3 is an Email Marketing company. Their team specializes in Email Marketing and Search Engine Optimization.
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing20% Advertising20% Event Marketing +510% AR/VR Development10% Back Office Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionFocus Areas
42% Chat Support Services58% Email Support ServicesBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Market Research20% TranscriptionFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support Services7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +315% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
38% Chat Support Services38% Order Processing & Taking24% Phone Support ServicesConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Jersey City, NJ
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +110% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFounded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
25% Chat Support Services40% Phone Support Services20% Email Support Services +115% Order Processing & TakingSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly RateView PackagesCustomer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Email Marketing20% Sales OutsourcingFocus Areas
20% Chat Support Services30% Email Support Services30% Phone Support Services +120% Order Processing & TakingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
42% Customer Service Outsourcing48% Call Center Services10% Back Office OutsourcingFocus Areas
29% Chat Support Services33% Phone Support Services21% Email Support Services +117% Order Processing & TakingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesMediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +220% Social Media Marketing20% Web DevelopmentFocus Areas
25% Chat Support Services40% Phone Support Services20% Email Support Services +115% Order Processing & TakingCorporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
Read moreSee All Locations (2)New York, NY
2530 Morgan Avenue, Bronx
New York, NY 104692 - 5
+19292222040
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UndisclosedUndisclosed2 - 9Union, NJ
Services provided
40% Customer Service Outsourcing30% Recruiting30% StaffingFocus Areas
100% Chat Support ServicesIn Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed10 - 49Closter, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +125% StaffingFocus Areas
100% Chat Support ServicesElgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% Transcription10% Call Center Services10% Sales OutsourcingFocus Areas
68% Chat Support Services22% Phone Support Services10% Order Processing & TakingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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$1,000+< $25 / hr10 - 49Sayreville, NJ
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
100% Chat Support ServicesSee all 2 projectsAMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.
Industry Experience
AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Old Bridge, NJ highlight AMBSI Inc.'s proficiency in healthcare billing and revenue optimization, utilizing tools like Practice Suite. They streamline claims and reduce liabilities, with a focus on accuracy and fraud detection. Clients appreciate their effective communication and user-friendly platform.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +120% TranslationFocus Areas
30% Chat Support Services40% Phone Support Services20% Email Support Services +110% Order Processing & TakingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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UndisclosedUndisclosedFreelancerNew York City, NY
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBased in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
100% Chat Support ServicesEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
65% Customer Service Outsourcing35% Call Center ServicesFocus Areas
46% Chat Support Services32% Order Processing & Taking22% Phone Support ServicesFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$25,000+$25 - $49 / hr250 - 999Edison, NJ
Services provided
30% Customer Service Outsourcing70% Back Office OutsourcingFocus Areas
25% Chat Support Services45% Phone Support Services20% Email Support Services +110% Order Processing & TakingLocated in Edison, New Jersey, Isolve RCM is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +1110% Call Center Services10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
31% Chat Support Services38% Phone Support Services16% Order Processing & Taking +115% Email Support ServicesMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesFocus Areas
15% Chat Support Services50% Phone Support Services30% Order Processing & Taking +15% Email Support ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
19% Customer Service Outsourcing25% Custom Software Development25% IoT Development +311% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
25% Chat Support Services40% Order Processing & Taking35% Phone Support ServicesSee all 23 projectsOutsource RCM is a Customer Service BPO specializing in revenue cycle management, including accounts receivable and insurance claim processing. They received overwhelmingly positive feedback, with 100% of reviewers noting improved cash flow and efficiency. Clients commend their proactive approach, expertise, and reliable communication, though some suggest enhancing real-time dashboard customization.
Reviews mention Exceptional results
Clients have reported exceptional results after partnering with Outsource RCM, particularly citing significant improvements in operational efficiency and billing accuracy. One client noted a reduction in administrative tasks, allowing for better service delivery. The professionalism in project management and clear communication were also highlighted as key strengths. Overall, the structured approach and focus on practical solutions contributed to measurable enhancements in day-to-day operations, leading to a highly positive sentiment about their services.-
Back Office Outsourcing for Home Cleaning Company
5.0 May 5, 2026We saw noticeable improvements in operational efficiency and a reduction in manual administrative tasks. Billing accuracy improved, and our internal processes became more streamlined, allowing us to handle more customer requests efficiently while maintaining service quality.
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8 of 18 reviews are 5 stars1 new review for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews of Outsource RCM reflect a consistently positive sentiment, highlighting their expertise in revenue cycle management and operational efficiency. Clients noted significant improvements in billing accuracy and reduced administrative workloads. Specific feedback praised their proactive approach and strong project management, with consistent, timely communication. One client emphasized a 25-30% reduction in claim denials, underscoring their effectiveness. Overall, reviewers express high satisfaction, with suggestions for enhanced real-time reporting as a potential area for improvement.Was this helpful?
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1 of 1 New York City-based review is 5 stars1 New York City-based review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Medical Billing Services for Cleaning & Painting Company
4.5 — Outsource RCM provided medical billing for a cleaning and painting company. The team managed claims processing, denial management, payment posting, accounts receivable follow-up, and reimbursement Read moreWas this helpful?
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Recruitment Process OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Freehold, NJ
Services provided
10% Customer Service Outsourcing20% Supply Chain Management20% Warehousing & Distribution +415% Freight forwarding15% Fulfillment10% Corporate Training & Coaching10% Robotics Process AutomationFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesHy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
Read moreSee All Locations (2)Freehold, NJ
922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 0772810 - 15
(800) 818-6242
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingFocus Areas
43% Chat Support Services37% Phone Support Services20% Order Processing & TakingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Princeton, NJ
502 Carnegie Center, Suite 301,
Princeton, NJ 0854050 - 75
609.583.1400
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$1,000+< $25 / hr50 - 249Princeton, NJ
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesMD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
10% Customer Service Outsourcing30% Call Center Services20% Accounting +220% Back Office Outsourcing20% Custom Software DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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$1,000+< $25 / hr50 - 249Hamilton Township, NJ
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center Services +110% TranscriptionFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesVirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
Read moreSee All Locations (2)Hamilton Township, NJ
2333 Whitehorse Mercerville Road
Hamilton Township, NJ 086192 - 5
(831) 251-5556
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UndisclosedUndisclosed2 - 9Fairfield, NJ
Services provided
30% Customer Service Outsourcing35% Business Consulting35% Custom Software DevelopmentFocus Areas
100% Chat Support ServicesSmall custom software development firm Acumen Consulting, Inc., is located in Fairfield, New Jersey. Their services include Custom Software Development and Business Consulting.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 9 New York City Chat Support Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Chat Support Services45% Other -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
35.8/40.017.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing20% Chat Support Services75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing25% Chat Support Services85% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.5/40.09.8/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing40% Chat Support Services50% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing15% Chat Support Services75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing14% Chat Support Services65% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
$5,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing42% Chat Support Services90% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing38% Chat Support Services85% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing35% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Jersey City, NJ
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$5,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
42% Customer Service Outsourcing29% Chat Support Services58% Other -
$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other
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