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Top Chat Support Services in New York

Ratings Updated: November 15, 2026
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6 Leaders 15 Contenders

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33 Companies

Country: United States
State: New York
Customer Service Outsourcing: Chat Support Services

List of the Top New York Chat Support Companies

  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 38 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    20% Customer Service Outsourcing
    50% Back Office Outsourcing
    10% Call Center Services +3
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    The Hour - Back Office and Virtual Assistant Services is a Customer Service BPO company offering outsourced customer support and back-office solutions. Reviews highlight their professionalism, strong integration into client workflows, and efficiency in enhancing operational processes. Approximately 100% of the feedback is positive, with 83% of reviewers emphasizing responsive communication and timely delivery.

    See all 38 projects
    14 of 14 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 14 times in the past 6 months

    The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback in recent reviews. Clients commend their reliability, responsiveness, and ability to deliver tasks on time. Specific highlights include improved organization in accounting processes, faster turnaround times, and enhanced communication. Clients particularly appreciate the team's accuracy and adaptability, often noting that they seamlessly integrate into existing workflows. Overall, the sentiment reflects high satisfaction, with no reported areas for improvement.
    Read 14 Recent Reviews
    2 of 2 Chat Support Services reviews are 5 stars
    1 new review for Chat Support Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Chat Support Services Experience

    The Hour - Back Office and Virtual Assistant Services has received consistently positive feedback for their Chat Support Services, with clients highlighting their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows. Key strengths include improved customer satisfaction and reduced internal workload, with all reviewers emphasizing timely delivery and proactive communication. Notably, 100% of clients reported satisfaction with their service, leading to plans for scaling up their engagement.

    Read Most Recent Review

    Industry Experience

    The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across several industries, including Insurance, Financial Services, Real Estate, eCommerce, Medical, and Information Technology. Clients consistently highlight strengths such as reliability, responsiveness, and efficiency in managing tasks related to benefits administration, accounting, property management, and customer service. The overall sentiment is highly favorable, indicating that the company excels in providing tailored operational support that enhances organizational efficiency and improves client satisfaction across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industries

    View projects from:

    United States (28) Canada (6)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Dutch
    • French
    • Hindi
    View Profile Visit Website
  • FGC+ Logotype

    4.0 1 review
    Verified
    Undisclosed
    Undisclosed
    250 - 999
    Suffern, NY

    Services provided

    20% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Accounting +2
    20% Call Center Services
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    FGC+ is a Customer Service BPO specializing in call center solutions and outsourced customer support. They consistently receive positive feedback, with 100% of reviewers praising their work ethic and proactive leadership. Clients highlight their responsive project management and ability to adapt to evolving needs.

    See all 1 projects
    0 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    FGC+ has received positive feedback over the past six months, with clients highlighting their exceptional work ethic and proactive leadership. One client noted that FGC+ team members have been invaluable resources, delivering on time and responding effectively to needs. The collaboration has led to improved project initiatives, with a strong emphasis on communication and responsiveness. While there is room for improvement in the hiring process, the overall sentiment remains highly favorable, reflecting a solid and enduring partnership.
    Read 1 Recent Review
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing/Call Center for Timekeeping Co

    4.0 — FGC+ provides customer service outsourcing and call center services for a payroll and timekeeping company. The team assists the client's end customers in a call center environment. Read more
    Read 1 Review

    Industry Experience

    FGC+ has demonstrated notable expertise in the business services sector, particularly in providing technical support for payroll and timekeeping platforms. Clients have praised FGC+ for their proactive leadership, strong work ethic, and effective communication, resulting in enhanced project outcomes such as improved customer satisfaction and operational metrics. The overall sentiment reflects a high level of trust and collaboration, making FGC+ a strong candidate for organizations within the business services industry seeking reliable support solutions.

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  • CrewBloom Logotype

    4.7 38 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    25% Sales Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    20% Email Support Services +1
    20% Phone Support Services

    CrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.

    See all 38 projects
    2 of 2 Chat Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    CrewBloom has received overwhelmingly positive feedback for its Chat Support Services, with clients noting a 50% increase in efficiency and low complaint levels. Key strengths include responsive communication, adaptability, and a culture alignment with client values. Notably, 100% of reviewers highlighted timely responses and availability of the support team, while suggestions for improvement were minimal, indicating high client satisfaction and effectiveness in customer service roles.

    Read Most Recent Review

    Industry Experience

    CrewBloom has garnered positive feedback across various industries including Financial Services, Educational Services, Retail, and Advertising. Clients commend CrewBloom for their strong focus on customer success, quick turnaround times, and high-quality candidate selection. In Financial Services, they excelled in data management and customer service, while in Education, they improved sourcing efficiency. Retail clients highlighted excellent customer support, and those in Advertising appreciated their effective outreach strategies. Overall, CrewBloom is a well-suited partner for organizations seeking reliable staffing solutions across these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing IT Services Financial services Consulting Other Industry Dental Software Real estate Retail Education Human Resources Chemicals & Biotechnology

    More responsive than most other service providers

    CrewBloom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (26) Canada (1)
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Jamestown, NY

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    38% Chat Support Services
    62% Phone Support Services

    The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

    See all 2 projects

    Reviews mention Efficient

    Clients have expressed high satisfaction with The Connection's efficiency, noting substantial improvements in customer service outcomes. One client highlighted their effectiveness in handling customer calls, stating that 90% of issues are resolved, resulting in a monthly savings of approximately $25,000. Additionally, they praised the company's ability to adapt and enhance their strategies for improved customer interaction, indicating a strong commitment to efficiency and effectiveness in their operations.
    • Answering Services & Customer Inquiry Support for Products Firm
      4.0 Aug 11, 2017

      Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.

      Read Full Review
    Read All Reviews

    Industry Experience

    The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
    Read All Reviews

    Jamestown, NY

    111 W 2nd St Ste 5000
    Jamestown, NY 14701

    41 - 49

    716.483.3436

    See All Locations (4)
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  • Boldly Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Staffing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% Social Media Marketing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

    See all 1 projects

    Industry Experience

    Boldly has garnered positive feedback primarily within the media industry, where clients appreciate their stability and hardworking nature. They effectively alleviate workload, allowing firms to enhance customer service and communication. However, some reviews note areas for improvement in staff performance. Overall, their expertise is well-suited for media-related projects, where they can significantly impact operational efficiency and client satisfaction.

    Read All Reviews

    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Boldly's services as providing good value for money, particularly noting that they save approximately $500 monthly by outsourcing about 30% of their workload. A client emphasized the company's stability and hardworking nature, although some feedback pointed to challenges in communication and staff performance. Overall, the sentiment reflects satisfaction with the pricing structure, particularly for the level of service received over a long-term engagement.
    Read All Reviews
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  • 7 Virtual Assistant Services Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Market Research
    20% Transcription

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    We give the formula for succeed for Small and Medium Business owners. Not merely in business, but also in life. We have been working for years with many sectors like Mortgage, Virtual Assistant,

    Read more
    See all 2 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews indicate that 7 Virtual Assistant Services effectively enhanced clients' online presence through professional website development and SEO strategies. Clients commend the team's ability to generate leads and provide prompt responses to requests, highlighting their understanding of business needs. However, suggestions for improvement include the desire for more frequent progress updates and performance reports. Overall, the sentiment is positive, with clients appreciating the value and quality of service provided.
    Read 1 Recent Review

    Industry Experience

    7 Virtual Assistant Services has demonstrated strong expertise in the information technology sector, particularly in website development and SEO. Clients have praised their ability to enhance online presence and generate leads effectively. The overall sentiment from this industry reflects satisfaction with their professionalism, timely delivery, and proactive support, making them a suitable partner for businesses seeking to strengthen their digital presence and lead generation capabilities.

    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding the cost-effectiveness and value for money provided by 7 Virtual Assistant Services. One reviewer highlighted that the pricing fit their budget and noted the good value for the cost, particularly in relation to services such as website development and SEO. Overall, the feedback indicates that clients feel they receive quality service that justifies their investment, leading to successful project outcomes.
    Read All Reviews
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  • RemoteReps247 Logotype

    3.2 16 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    25% Chat Support Services
    30% Phone Support Services
    25% Order Processing & Taking +1
    20% Email Support Services

    RemoteReps247 is a lead generation company, as reflected in their reviews. The feedback is largely negative, with approximately 70% of reviews criticizing their lack of delivery, accountability, and transparency. However, 30% of reviews report successful lead generation and commend the company for responsiveness and effective project management, highlighting a disparity in client experiences.

    See all 16 projects

    Reviews mention Communicative

    Clients have consistently praised RemoteReps247 for their proactive communication and effective project management. One client noted, 'I didn't have to follow up for anything. They were in constant touch and given all details on time,' highlighting the company's commitment to keeping clients informed. Overall, the sentiment regarding communication is highly positive, with clients appreciating the timely updates and responsiveness throughout the project.
    • Mobile App Development for Software Development & Testing Company
      5.0 Apr 3, 2024

      Very good project management. I didnt had to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.

      Read Full Review
    Read All Reviews

    Industry Experience

    RemoteReps247 has received predominantly negative feedback across various industries, particularly in Information Technology and Business Services. Clients reported failures in lead generation and poor communication, leading to significant dissatisfaction. Notably, the IT sector highlighted a lack of transparency and accountability, reflecting poorly on RemoteReps247's capabilities. Conversely, a few clients from other industries noted some positive experiences, particularly in responsiveness and project management. Overall, potential clients should exercise caution, especially in IT and Business Services, where the company's effectiveness appears questionable.

    Read All Reviews

    Select Industry to see insights

    Information technology IT Services Software Business services Other industries

    Average Project Cost Breakdown

    Less than $10,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, client feedback regarding RemoteReps247 suggests significant dissatisfaction with their cost and value for money. Several reviews highlight that despite initial promises and budget-friendly pricing, clients received no qualified leads, leading to perceptions of the company as a scam. For instance, one client stated, "We didn’t get a single SQL or MQL in three months," while another noted, "They failed to deliver any measurable results." The sentiment across reviews indicates a strong sense of frustration over wasted resources without any return on investment.
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    India (8) United States (2)
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  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Bethpage, NY

    Services provided

    65% Customer Service Outsourcing
    35% Call Center Services

    Focus Areas

    46% Chat Support Services
    32% Order Processing & Taking
    22% Phone Support Services

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

    Read more
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  • Top Customer Service Logotype

    5.0 68 reviews
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.

    See all 68 projects
    5 of 5 Chat Support Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Chat Support Services Experience

    The reviews for Top Customer Service in the Chat Support Services domain are overwhelmingly positive, with 95% of clients expressing satisfaction. Clients highlighted the team's professionalism, responsiveness, and ability to adapt quickly to specific procedures. Notably, 80% appreciated their technical support and knowledge of industry-specific processes. This has resulted in improved customer satisfaction and operational efficiency, with one client saving over 50% in costs. Overall, Top Customer Service is recognized for their expertise and impactful contributions to client projects.

    Read Most Recent Review

    Industry Experience

    Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Protalk Solutions Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Melville, NY

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    35% Chat Support Services
    35% Phone Support Services
    30% Email Support Services

    Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Zesh Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +7
    10% Sales Outsourcing
    5% Business Consulting
    5% Content Writing Services
    5% Ecommerce Marketing
    5% Email Marketing
    5% Social Media Marketing
    5% Transcription

    Focus Areas

    15% Chat Support Services
    50% Phone Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.

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    Queens Village, NY

    21229 Hillside ave apt 5EW
    Queens Village, NY 11432

    151 - 200

    +13322227751

    Queens Village, NY

    212-29 Hillside Avenue
    Queens Village, NY 11427

    41 - 49

    See All Locations (3)
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  • Lexvia Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    New York, NY

    Services provided

    35% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    14% Chat Support Services
    43% Phone Support Services
    29% Order Processing & Taking +1
    14% Email Support Services

    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.

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  • Brand Connections Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    20% Advertising
    20% Event Marketing +5
    10% AR/VR Development
    10% Back Office Outsourcing
    10% Marketing Strategy
    10% Social Media Marketing
    10% Video Production

    Focus Areas

    42% Chat Support Services
    58% Email Support Services

    Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.

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  • PREMIUMHELP Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    60% Back Office Outsourcing
    20% Social Media Marketing +1
    10% Graphic Design

    Focus Areas

    100% Chat Support Services

    PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

    See all 4 projects

    Industry Experience

    PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.

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    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Customer Service Outsourcing
    80% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    35% Chat Support Services
    35% Email Support Services
    30% Phone Support Services

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

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  • Campaign Headquarters Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    42% Customer Service Outsourcing
    48% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    29% Chat Support Services
    33% Phone Support Services
    21% Email Support Services +1
    17% Order Processing & Taking

    Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.

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  • DGC BPO Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Email Marketing
    20% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    30% Email Support Services
    30% Phone Support Services +1
    20% Order Processing & Taking

    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.

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  • MediBIll Health Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Call Center Services +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    20% Email Support Services +1
    20% Phone Support Services

    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.

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  • All Calls Matter Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kenmore, NY

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    40% Chat Support Services
    60% Phone Support Services

    All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.

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  • AnswerPhone Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Albany, NY

    Services provided

    63% Customer Service Outsourcing
    37% Call Center Services

    Focus Areas

    40% Chat Support Services
    36% Phone Support Services
    24% Order Processing & Taking

    AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.

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  • Staffwiz LLC Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects

    Reviews mention Helpful

    The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.
    • Recruiting Services for Education Software Company
      4.5 Jan 15, 2025

      Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for E-Commerce Platform

    5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
    Read 1 Review

    Industry Experience

    Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.

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    Select Industry to see insights

    Healthcare Education eCommerce

    More responsive than most other service providers

    Staffwiz LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Acena Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.

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  • Action Telephone Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rochester, NY

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    20% Email Support Services +1
    20% Phone Support Services

    Action Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.

    Read more
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  • Direct2Market Sales Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    East Rochester, NY

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    30% Order Processing & Taking

    Direct2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.

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  • Habiliss Virtual Assistant Services Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    15% Transcription
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    68% Chat Support Services
    22% Phone Support Services
    10% Order Processing & Taking

    Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as

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    See all 1 projects
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  • Window Repair US Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    New York City, NY

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Based in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.

    Read more
    View Profile
  • HiOperator Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Buffalo, NY

    Services provided

    30% Customer Service Outsourcing
    70% E-Commerce Development

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    40% Phone Support Services

    HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.

    Read more

    Buffalo, NY

    241 Main Street
    Buffalo, NY 14203

    31 - 40

    See All Locations (2)
    View Profile
  • Headway Bpo Solutions Pvt Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    30% Accounting
    20% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    10% Corporate Training & Coaching
    10% ERP Consulting and SI
    5% HR Consulting

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Headway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).

    Read more

    More responsive than most other service providers

    Headway Bpo Solutions Pvt Ltd is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    New York, NY

    Suite no- 1206-01, 12th Floor, 224 West 35th Street
    New York, NY 10001

    16 - 20

    9402798313

    See All Locations (2)
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  • Corporate Care Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% IT Managed Services +2
    20% Social Media Marketing
    20% Web Development

    Focus Areas

    25% Chat Support Services
    40% Phone Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.

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    New York, NY

    2530 Morgan Avenue, Bronx
    New York, NY 10469

    2 - 5

    +19292222040

    See All Locations (2)
    View Profile
  • Conduent Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    15% Customer Service Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    25% HR Consulting +3
    15% Back Office Outsourcing
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    38% Chat Support Services
    38% Order Processing & Taking
    24% Phone Support Services

    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR

    Read more
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  • AnswerOne Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
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  • CommerceV3 Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    10% AI Agents
    10% AI Development +7
    10% Conversion Optimization
    10% E-Commerce Development
    10% Ecommerce Marketing
    10% Email Marketing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Development

    Focus Areas

    50% Chat Support Services
    40% Order Processing & Taking
    10% Email Support Services

    Launched in 2004, CommerceV3 is an Email Marketing company. Their team specializes in Email Marketing and Search Engine Optimization.

    Read more
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  • Atidiv Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    New York, NY

    Services provided

    50% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Email Support Services
    20% Phone Support Services

    At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored

    Read more
    See all 1 projects

    New York, NY

    300 Vesey Street
    New York, NY 10282

    10 - 15

    +1 3472129691

    See All Locations (2)
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 CrewBloom
2 The Connection
3 Boldly
4 The Hour - Back Office and Virtual Assistant Services
5 7 Virtual Assistant Services
6 RemoteReps247

List of the Top 6 New York Chat Support Companies

  1. CrewBloom Logotype

    CrewBloom

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    29.6/40.0
    17/20 Reviews
    8.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Chat Support Services
    75% Other
    View Profile Visit Website
  2. The Connection Logotype

    The Connection

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Jamestown, NY

    Ability to deliver

    18.6/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    38% Chat Support Services
    50% Other
    View Profile Visit Website
  3. Boldly Logotype

    Boldly

    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Ability to deliver

    22.2/40.0
    14.6/20 Reviews
    3.1/10 Clients & Experience
    4.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Chat Support Services
    80% Other
    View Profile Visit Website
  4. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    24.9/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  5. 7 Virtual Assistant Services Logotype

    7 Virtual Assistant Services

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Ability to deliver

    22.2/40.0
    16.8/20 Reviews
    1.8/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  6. RemoteReps247 Logotype

    RemoteReps247

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    18.7/40.0
    9.2/20 Reviews
    5.8/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website
  7. Global Dispatch Management Logotype

    Global Dispatch Management

    $1,000+
    Undisclosed
    250 - 999
    Bethpage, NY

    Ability to deliver

    3.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    46% Chat Support Services
    35% Other
    View Profile Visit Website
  8. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    32/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    20% Chat Support Services
    45% Other
    View Profile Visit Website
  9. Protalk Solutions Logotype

    Protalk Solutions

    $10,000+
    < $25 / hr
    250 - 999
    Melville, NY

    Ability to deliver

    3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    35% Chat Support Services
    75% Other
    View Profile Visit Website
  10. Zesh Solutions Logotype

    Zesh Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    15% Chat Support Services
    75% Other
    View Profile Visit Website
  11. Lexvia Inc. Logotype

    Lexvia Inc.

    Undisclosed
    Undisclosed
    250 - 999
    New York, NY

    Ability to deliver

    3.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    14% Chat Support Services
    65% Other
    View Profile Visit Website
  12. Brand Connections Logotype

    Brand Connections

    $5,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    42% Chat Support Services
    90% Other
    View Profile Visit Website
  13. PREMIUMHELP Logotype

    PREMIUMHELP

    $1,000+
    < $25 / hr
    250 - 999
    New York, NY

    Ability to deliver

    22.1/40.0
    16.2/20 Reviews
    2.2/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Chat Support Services
    90% Other
    View Profile Visit Website
  14. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    35% Chat Support Services
    90% Other
    View Profile Visit Website
  15. Campaign Headquarters Logotype

    Campaign Headquarters

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    42% Customer Service Outsourcing
    29% Chat Support Services
    58% Other
    View Profile Visit Website
  16. DGC BPO Service Logotype

    DGC BPO Service

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    3.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Chat Support Services
    80% Other
    View Profile Visit Website
  17. MediBIll Health Partners Logotype

    MediBIll Health Partners

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Chat Support Services
    80% Other
    View Profile Visit Website
  18. All Calls Matter Logotype

    All Calls Matter

    Undisclosed
    Undisclosed
    10 - 49
    Kenmore, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    40% Chat Support Services
    80% Other
    View Profile Visit Website
  19. AnswerPhone Logotype

    AnswerPhone

    $1,000+
    < $25 / hr
    50 - 249
    Albany, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    63% Customer Service Outsourcing
    40% Chat Support Services
    37% Other
    View Profile Visit Website
  20. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    27.8/40.0
    15.8/20 Reviews
    8.1/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Chat Support Services
    85% Other
    View Profile Visit Website
  21. Acena Logotype

    Acena

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website

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