Top Chat Support Services in the United States
371 Companies
15 Leaders 15 Contenders
List of the Top United States Chat Support Companies
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Hugo
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +210% Call Center Services10% Content Moderation ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryHugo offers comprehensive Customer Support Outsourcing (CSO) and Call Center Outsourcing services, including lead qualification, multilingual support, content moderation, and technical support. Reviews consistently highlight Hugo's exceptional integration into client operations, proactive communication, and the ability to significantly improve response times and customer satisfaction. Clients commend Hugo for their cultural fit, professionalism, and ability to deliver high-quality, efficient services.
Reviews mention "personable"Reviews mention "efficient"Reviews mention "reliable"Reviews mention "exceptional results" -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingChat Support Services reviews summaryHelpware provides services focused on Customer Support Outsourcing, including 24/7 multi-lingual support centers and technical troubleshooting for various software and equipment. Reviews highlight the company's professionalism, flexibility, and effective project management, with clients consistently impressed by their ability to understand and meet customer needs.
Reviews mention "reliable"Reviews mention "knowledgeable"Reviews mention "reasonable pricing"Reviews mention "unique expertise" -
$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingChat Support Services reviews summaryHelpSquad provides a range of Customer Support Outsourcing services, including 24/7 customer service, live chat integration, appointment scheduling, and lead generation. Clients consistently commend HelpSquad for their responsiveness, timely delivery, and ability to meet specific needs, resulting in improved operational efficiency and increased customer satisfaction. The company’s reporting capabilities and alignment with client values are frequently highlighted as unique strengths.
Reviews mention "accessible"Reviews mention "knowledgeable"Reviews mention "attentive"Reviewed 6 times in the past 6 months -
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
20% Customer Service Outsourcing60% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
100% Chat Support ServicesChat Support Services reviews summaryCallbox provides comprehensive lead generation, appointment setting, and webinar facilitation services. Reviews on Clutch.co highlight their professionalism, responsiveness, and effectiveness in generating high-quality leads and increasing engagement. Clients appreciate their tailored approach and open communication, although some suggest minor improvements in lead qualification criteria and reporting comprehensiveness. Overall, Callbox's services have significantly contributed to their clients' sales and marketing efforts.
Reviews mention "creative"Reviews mention "collaborative"Reviews mention "well-organized projects"Reviews mention "customized support" -
$1,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryUAM provides a range of services including sales support, data entry, CRM management, bookkeeping, and virtual assistance. Overall feedback indicates that UAM impresses clients with their proactive communication, professionalism, and quality of service, though there are concerns about their commitment to project alignment and staff training. Notably, they have significantly improved operational efficiencies and client satisfaction for many businesses.
Reviews mention "passionate about their work"Reviews mention "detail-oriented"Very responsiveReviews mention "great team" -
$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingChat Support Services reviews summary1840 & Company provides Customer Support Outsourcing services, including chat, email, and phone support, with a focus on maintaining high KPIs such as 96% CSAT. Reviews highlight their flexibility, responsiveness, and ability to cover global shifts, demonstrating their effectiveness as a BPO partner.
Reviews mention "great team"Reviews mention "well-organized projects"1 review mentions Customer Service OutsourcingReviews mention "flexible" -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesChat Support Services reviews summaryBlue Valley Marketing offers Customer Support Outsourcing and Call Center Outsourcing services, including outbound lead generation, email campaigns, and market research. Their reviews highlight excellent project management, timely delivery, and adaptability to specific business needs, resulting in significant increases in sales revenue and qualified leads.
Completed projects in 13 citiesReviews mention "experienced"1 review mentions Customer Service OutsourcingReviews mention "well-organized projects" -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryStellar Staff provides a diverse range of services, including Customer Support Outsourcing, Back Office Operations, and Social Media Management. Clients consistently praise their exceptional project management, proactive approach, and strong communication skills. Stellar Staff is noted for delivering high-quality service, meeting deadlines, and offering cost-effective solutions, making them a reliable partner for Customer Care Outsourcing and BPO needs.
Completed projects in 9 citiesReviews mention "personable"Reviews mention "well-organized projects"Reviews mention "experienced" -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
20% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
10% Chat Support Services50% Phone Support Services20% Email Support Services +120% Order Processing & TakingChat Support Services reviews summaryXACT offers services in Customer Service Outsourcing (CSO), focusing on alleviating customer service issues and managing customer interactions via phone and ticketing systems. Reviews highlight XACT's adaptability and positive impact on productivity and team morale, with clients praising their responsive project management and flexibility in meeting unique business needs. Some minor technological connectivity issues were noted.
Reviews mention "personable"Reviews mention "reasonable pricing"Reviews mention "flexible"Reviews mention "puts the customer first" -
$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Chat Support Services55% Order Processing & Taking25% Email Support Services +110% Phone Support ServicesChat Support Services reviews summaryPrialto offers comprehensive Customer Support Outsourcing (CSO) and administrative services, including executive assistance, project management, calendar scheduling, and customer communication. Reviews highlight Prialto's seamless integration, proactive approach, and high responsiveness, with recurring themes of excellent communication, reliability, and attentive service, despite occasional platform integration issues. Overall, Prialto is well-regarded for enhancing efficiency and supporting business growth.
Reviews mention "well-organized projects"Reviews mention "helpful"Reviews mention "proactive"Reviews mention "great project management" -
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryWing Assistant offers comprehensive Customer Service Outsourcing (CSO) and virtual assistant services, including administrative support, lead qualification, and customer communication. Reviews consistently highlight their responsiveness, reliability, and cost-effectiveness. Clients appreciate the company's project management skills and flexibility, though there were occasional issues with individual assistants' performance. Overall, Wing Assistant is praised for enhancing productivity and managing tasks efficiently.
Completed projects in 2 countries4.9 out of 5.0 rating for costReviews mention "helpful"Reviews mention "flexible" -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Chat Support Services40% Email Support Services20% Phone Support Services +15% Order Processing & TakingChat Support Services reviews summaryPartnerHero provides Customer Support Outsourcing services tailored to meet the specific needs of its clients. The overall feedback highlights PartnerHero’s dedication to going the extra mile to ensure client satisfaction and their ability to adapt to changing requirements. Clients appreciate their alignment with company values and effective communication through virtual meetings, emails, and messaging apps.
Reviews mention "great team"Reviews mention "high-quality work"Reviews mention "professional"Reviews mention "flexible" -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
34% Chat Support Services33% Phone Support Services25% Email Support Services +18% Order Processing & TakingChat Support Services reviews summaryRemote CoWorker offers Customer Support Outsourcing, Call Center Outsourcing, and other BPO services. Reviews indicate that clients appreciate their cost-effective pricing, high responsiveness, and strong candidate pool. The company is praised for its ability to match skilled virtual assistants with clients' needs, consistently delivering on time, and facilitating seamless communication, though there are occasional suggestions for improved training and billing processes.
Reviews mention "personable"Reviews mention "great team"4.9 out of 5.0 rating for costReviews mention "helpful" -
$1,000+< $25 / hr50 - 249Portland, OR
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Transcription5% Generative AIFocus Areas
25% Chat Support Services30% Order Processing & Taking25% Email Support Services +120% Phone Support ServicesChat Support Services reviews summaryTECHSPEED INC offers comprehensive Customer Service Outsourcing (CSO) services, including data mining, data entry, web research, and data processing. The reviews highlight the company's efficiency, reliability, and thoroughness, with notable success in targeting and expanding customer bases across diverse demographics. Clients particularly appreciate TECHSPEED INC's speed and effectiveness in reaching new and youthful demographics.
Completed projects in 2 countriesReviews mention "professional"Reviews mention "great project management"Reviews mention "flexible" -
$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +315% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
30% Chat Support Services35% Email Support Services35% Phone Support ServicesChat Support Services reviews summarySummitNext offers Customer Support Outsourcing services, including social listening, reporting, and community management across social media platforms. Reviews highlight their proactive project management, accuracy, and timely delivery of data. Clients commend SummitNext for their alignment with company values and their commitment to high-quality service, making them a reliable partner for Customer Service Outsourcing needs.
Reviews mention "communicative"Reviews mention "flexible"Reviews mention "innovative"Reviews mention "professional" -
$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingChat Support Services reviews summarySupportZebra provides comprehensive Customer Support Outsourcing (CSO) services, including phone, chat, and email support. Reviews consistently highlight their high level of service, responsiveness, and seamless integration with client teams. Customers appreciate SupportZebra's significant impact on reducing response times and maintaining high customer satisfaction scores.
Reviews mention "open to feedback"Reviews mention "team players"Reviews mention "high-quality work"Reviews mention "timely" -
UndisclosedUndisclosed1,000 - 9,999Reno, NV
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Staffing +415% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summarySatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
Reviews mention "transparent"4.0 out of 5.0 rating for costVery responsiveReviews mention "detail-oriented" -
$1,000+< $25 / hr250 - 999Gilbert, AZ
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing15% Call Center Services +110% AccountingFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesChat Support Services reviews summaryUnity Communications offers Customer Service Outsourcing, Call Center Outsourcing, and other BPO services across various sectors. The reviews highlight their professionalism, effective communication, and ability to integrate seamlessly with clients' workflows. Clients consistently praise Unity Communications for their high-quality service, timely project delivery, and alignment with client goals, resulting in improved customer satisfaction and operational efficiency.
Reviews mention "proactive"Reviews mention "high-quality work"Reviews mention "timely"Reviews mention "unique expertise" -
UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
55% Customer Service Outsourcing45% Call Center ServicesFocus Areas
45% Chat Support Services28% Order Processing & Taking27% Phone Support ServicesChat Support Services reviews summaryAnswerFirst provides inbound call handling and general services for companies with varying call volumes. Reviews indicate that AnswerFirst is reliable, efficient, and trusted by their clients, with notable strengths in quality of work and responsiveness. Clients highlight significant cost savings and express overall satisfaction, though some suggest areas for improvement, such as attention to detail and politeness.
Reviews mention "reliable"0.6 out of 5.0 rating for costReviews mention "efficient"Reviews mention "professional" -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
80% Chat Support Services20% Phone Support ServicesChat Support Services reviews summaryPeak Support offers customer support services including email, live chat, social media interactions, and backend data management. The overall feedback highlights their high customer satisfaction, efficiency, and seamless integration with client teams. Common themes include their flexibility, proactive problem-solving, and strong communication, though some clients noted areas for improvement in team stability and cultural communication differences.
Reviews mention "high-quality work"Reviews mention "autonomous"Reviews mention "personable"Reviews mention "receptive" -
$1,000+< $25 / hr50 - 249Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingChat Support Services reviews summaryWOW24-7 provides Customer Service Outsourcing (CSO) services, including 24/7 support, multi-channel support, and dedicated support team management. Reviews highlight their exceptional project management, responsiveness, and cost-effectiveness. Clients appreciate their adaptability, quick response times, and personalized service, making them a valuable partner in enhancing customer satisfaction and operational efficiency.
4.8 out of 5.0 rating for costReviews mention "easy to reach"Reviews mention "communicative"Reviews mention "open to feedback" -
$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
45% Chat Support Services41% Phone Support Services14% Order Processing & TakingChat Support Services reviews summaryOnBrand24 offers telemarketing, lead generation, appointment setting, cold calling, and inbound call services. Reviews consistently praise their customer service, professionalism, and the efficiency of their services in saving time and money. However, some clients suggest the need for greater diversity and improvement in appointment setting success rates.
Reviews mention "high-quality work"Reviews mention "professional"Reviews mention "hard working"Reviews mention "flexible" -
UndisclosedUndisclosed250 - 999Portland, OR
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesChat Support Services reviews summaryRuby provides virtual receptionist services, including call forwarding, message handling, and customer support through email and mobile apps. Reviews highlight Ruby's professionalism, high-quality service, and significant value in having a live answering service. Clients appreciate the seamless integration and strong communication, with no notable areas for improvement mentioned.
Reviews mention "professional"Reviews mention "high-quality work"2.1 out of 5.0 rating for costCompleted projects in 7 cities -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
50% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesChat Support Services reviews summaryEvateck provides Customer Support Outsourcing services, including Call Center Outsourcing and Customer Care Outsourcing. The reviews consistently highlight Evateck's professional and personalized approach, with clients noting significant improvements in response times, customer satisfaction, and internal resource optimization. Despite some minor suggestions for improvement, clients appreciate Evateck's proactive problem-solving and adaptability.
Reviews mention "high-quality work"Reviews mention "professional"Reviews mention "easy to work with"Reviews mention "understands the needs of their clients" -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Chat Support Services53% Phone Support Services17% Email Support Services +113% Order Processing & TakingChat Support Services reviews summaryTelecom, Inc. provides sales support and customer service solutions, including managing customer interactions and closing sales. Reviews highlight their commitment to client feedback, high-quality agents, and efficient project management. Clients appreciate Telecom, Inc. for their positive attitude, client service, and ability to scale operations effectively.
Reviews mention "high-quality work"Reviews mention "positive attitude"Reviews mention "timely"4.8 out of 5.0 rating for cost -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryIntelemark offers lead generation, appointment setting, and telemarketing services to a variety of industries, including healthcare, technology, and chemical supply chains. Overall feedback from clients on Clutch.co highlights their professionalism, effective communication, and ability to seamlessly integrate with clients' teams. Clients consistently praised Intelemark for delivering high-quality leads and appointments, adapting flexibly to specific project needs, and maintaining strong project management with thorough reporting and responsiveness.
Reviews mention "flexible"Reviews mention "understands the needs of their clients"Reviews mention "transparent"Reviews mention "high-quality work" -
$25,000+Undisclosed250 - 999Orem, UT
Services provided
19% Customer Service Outsourcing45% Call Center Services36% Sales OutsourcingFocus Areas
26% Chat Support Services48% Phone Support Services26% Email Support ServicesChat Support Services reviews summarySqueeze provides content creation and marketing services, focusing on generating and revitalizing leads through email, outbound calling, and LinkedIn outreach. Feedback highlights their consultative approach, effective project management, and the significant return on investment they deliver. Overall, clients appreciate their tailored strategies and the minimal complaints resulting from their methodologies.
4.0 out of 5.0 rating for costReviews mention "communicative"Reviews mention "collaborative"Reviews mention "great project management" -
UndisclosedUndisclosed50 - 249Margate, FL
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
20% Chat Support Services75% Phone Support Services5% Email Support ServicesChat Support Services reviews summaryAnswering Service Care provides Customer Support Outsourcing, including call answering and appointment scheduling. Reviews highlight excellent project management, bilingual services, and 24/7 live agent availability. Clients consistently report improved customer satisfaction and operational efficiency, with most noting aligned company values and good value for cost.
Reviews mention "team players"Reviews mention "patient"Reviews mention "reasonable pricing"Reviews mention "great project management" -
$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
Reviews mention "high-quality work"Reviews mention "well-organized projects"5.0 out of 5.0 rating for cost1 review mentions Customer Service Outsourcing -
UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
33% Chat Support Services33% Email Support Services20% Phone Support Services +114% Order Processing & TakingChat Support Services reviews summaryWestpark Communications offers a range of services including customer support, technical support, data entry, and 24/7 call answering services. Overall feedback highlights their professional and effective service delivery, with clients appreciating their attention to detail and reliable customer care. Some reviews noted minor areas for ongoing improvement, such as agent training consistency, but the general consensus is positive.
Reviews mention "innovative"Reviews mention "detail-oriented"Reviews mention "receptive"Reviews mention "high-quality work" -
UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services50% Phone Support Services25% Order Processing & TakingChat Support Services reviews summarySound Telecom provides business process outsourcing services, including answering services, call filtering, and off-hour support. The overall feedback indicates that clients appreciate their prompt responses and the ability to handle calls efficiently, which allows businesses to focus on other tasks. While some reviews suggest improvements in customer service and cost, the general sentiment is positive with clients valuing Sound Telecom's professionalism and reliability.
Reviews mention "professional"Reviews mention "timely"0.6 out of 5.0 rating for costCompleted projects in 19 cities -
UndisclosedUndisclosed250 - 999Denver, CO
Services provided
39% Customer Service Outsourcing48% Call Center Services13% Back Office OutsourcingFocus Areas
32% Chat Support Services39% Phone Support Services29% Order Processing & TakingChat Support Services reviews summaryIntelligent Office provides services such as telephone answering, virtual office, and office space solutions. The overall feedback from clients highlights their quick response times and efficient service delivery. While some reviews suggest minor improvements in pricing, the consensus is that Intelligent Office's services are successfully meeting client needs and enhancing their operational efficiency.
Reviews mention "professional"Completed projects in 24 citiesReviews mention "efficient"0.4 out of 5.0 rating for cost -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% Back Office OutsourcingFocus Areas
38% Chat Support Services31% Email Support Services31% Phone Support ServicesChat Support Services reviews summaryFirmsDesk provides a range of services including BPO, customer support, web design, technical support, and call center operations. The overall feedback from the reviews indicates high satisfaction with their professionalism, transparency, and effective communication. Many clients appreciated their ability to generate business leads, improve operational efficiency, and deliver high-quality support.
Reviews mention "transparent"Reviews mention "high-quality work"Reviews mention "reasonable pricing"Completed projects in 2 countries -
$1,000+$100 - $149 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing70% Public Relations10% Search Engine OptimizationFocus Areas
30% Chat Support Services35% Email Support Services35% Phone Support ServicesChat Support Services reviews summaryPissedConsumer offers reputation management services, focusing on enhancing brand presence and addressing customer feedback on various platforms. The reviews highlight their expertise in SEO strategy, proactive review management, and effective communication. Clients praise PissedConsumer for their professionalism, attention to detail, and timely project delivery, noting significant improvements in online visibility and customer interactions.
5.0 out of 5.0 rating for costReviews mention "professional"Reviews mention "puts the customer first"Completed projects in 3 countries -
$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
29% Chat Support Services36% Order Processing & Taking35% Phone Support ServicesChat Support Services reviews summaryRemSource offers phone support, email follow-up, and light project management services. Reviews on Clutch.co highlight the company's ability to enhance customer interactions and operational efficiency. Clients commend RemSource for their professional and consistent service, emphasizing their dedication to client satisfaction and continuous improvement, although some note the need for more consistency across operators.
Reviews mention "great team"5.0 out of 5.0 rating for costReviews mention "communicative"Reviews mention "professional" -
$1,000+< $25 / hr10 - 49San Antonio, TX
Services provided
10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +410% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesChat Support Services reviews summaryHire With Near offers comprehensive recruitment services, specializing in sourcing remote talent from Latin America for U.S. mid-market enterprises and fast-growing startups. The reviews highlight the company's efficiency, speed, and effectiveness in matching candidates to organizational needs, with clients praising their ability to quickly adapt and meet deadlines. Overall, Hire With Near is highly recommended for its reliable HR services.
5.0 out of 5.0 rating for costReviews mention "high-quality work"Reviews mention "timely" -
$1,000+$50 - $99 / hr10 - 49Richmond, VA
Services provided
10% Customer Service Outsourcing30% Web Design20% Back Office Outsourcing +320% Content Marketing10% Graphic Design10% LogoFocus Areas
100% Chat Support ServicesChat Support Services reviews summaryDCA Virtual Business Support provides services such as website design and development, social media management, content creation, and administrative support. The reviews highlight the company's professional and responsive team, particularly emphasizing their project management capabilities, creativity, and attention to client needs. Clients consistently praised DCA Virtual Business Support for delivering high-quality results, improving online presence, and effectively managing projects from inception to completion.
Reviews mention "easy to work with"Reviews mention "well-organized projects"4.9 out of 5.0 rating for costReviews mention "unique expertise" -
$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
38% Chat Support Services62% Phone Support ServicesChat Support Services reviews summaryThe Connection offers answering services and customer-to-business integration, providing cost-effective management of inbound and outbound communications. The overall feedback highlights the company's adaptability, efficiency, and excellent customer service, with clients noting significant time and cost savings. Reviewers consistently praise The Connection for meeting or exceeding deadlines and handling calls effectively.
Reviews mention "accommodating"Reviews mention "high-quality work"Reviews mention "innovative"4.5 out of 5.0 rating for cost -
$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +15% Document Digitization & ManagementFocus Areas
55% Chat Support Services20% Phone Support Services15% Email Support Services +110% Order Processing & TakingChat Support Services reviews summarywrrk provides Customer Support Outsourcing services, including handling customer service inquiries, email tickets, and social media interactions. Clients commend wrrk for its responsiveness, organization, and professionalism, although initially, there were some challenges with turnover and response times. Overall, wrrk has successfully adapted to client feedback, ensuring efficient project management and strong communication, demonstrating their value in the Customer Care Outsourcing industry.
Reviews mention "professional"Reviewed 1 time in the past 6 months4.0 out of 5.0 rating for cost1 review mentions Customer Service Outsourcing -
$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
68% Customer Service Outsourcing19% Call Center Services13% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services20% Email Support Services +110% Order Processing & TakingChat Support Services reviews summaryLiveSalesman specializes in Customer Support Outsourcing (CSO), Call Center Outsourcing, and Customer Care Outsourcing services. Reviews emphasize their ability to quickly learn systems, provide responsive communication, and deliver measurable outcomes such as improved customer satisfaction and operational efficiency. Common feedback includes the need for enhanced agent training and proactive engagement to further improve service quality.
Reviews mention "timely"1 review mentions Customer Service Outsourcing4.5 out of 5.0 rating for cost -
$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Staffing +210% Finance & Accounting Outsourcing (FAO)10% Social Media MarketingFocus Areas
50% Chat Support Services50% Email Support ServicesChat Support Services reviews summaryBoldly offers back-office services aimed at enhancing customer service and providing stability within firms. Reviews highlight their ability to handle significant portions of case work efficiently, resulting in time and cost savings for clients. While clients appreciate their hardworking nature and stability, there are occasional challenges with staff performance.
Reviews mention "hard working"3.5 out of 5.0 rating for cost -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
50% Chat Support Services35% Email Support Services15% Phone Support ServicesChat Support Services reviews summaryContio.tech offers Customer Support Outsourcing, including multilingual customer service and content moderation, with a focus on regulatory compliance. Reviews highlight Contio.tech's commitment to quality, adaptability, and exceptional project management, noting significant improvements in customer satisfaction and compliance rates. The company is praised for its cost-effective solutions and ability to integrate seamlessly with clients' existing systems.
Reviews mention "adaptable"Completed projects in 2 countriesReviews mention "communicative"Reviews mention "timely" -
Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesChat Support Services reviews summaryLogin Services specializes in transcription services for financial documents and data normalization from PDFs into spreadsheets, offering robust support for one-off, time-sensitive projects. The reviews highlight high-quality work, excellent communication, and rapid response times. Clients appreciate Login Services for their flexibility, proactive approach, and consistent ability to meet budgets and deadlines.
Reviews mention "flexible"5.0 out of 5.0 rating for costReviews mention "communicative"Reviews mention "high-quality work" -
Undisclosed< $25 / hr50 - 249Portland, OR
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesChat Support Services reviews summaryHelloSells offers virtual call answering and customer service solutions, catering to various industries such as financial services, moving companies, plumbing, and medical facilities. Overall feedback indicates that HelloSells enhances professional presentations, improves sales conversions, and provides responsive customer support. Clients appreciate their communication, availability, and competitive pricing, with minimal reported issues.
Reviews mention "easy to work with"Reviews mention "reasonable pricing"5.0 out of 5.0 rating for costCompleted projects in 4 cities -
$1,000+$25 - $49 / hr50 - 249West Palm Beach, FL
Services provided
25% Customer Service Outsourcing50% Conversion Optimization25% Other Digital MarketingFocus Areas
60% Chat Support Services15% Order Processing & Taking15% Phone Support Services +110% Email Support ServicesChat Support Services reviews summaryLiveforce specializes in Customer Support Outsourcing, providing services such as live chat management and 24/7 call handling. Reviews highlight their professionalism and the seamless integration of their services into clients' operations, effectively reducing in-house workload and costs. Clients commend their ability to enhance customer engagement without revealing their role as an outsourced service provider.
Reviews mention "professional"5.0 out of 5.0 rating for cost1 review mentions Customer Service Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
25% Chat Support Services30% Phone Support Services25% Order Processing & Taking +120% Email Support ServicesChat Support Services reviews summaryRemoteReps247 offers specialized services in appointment setting, lead generation, and 24/7 customer support. Feedback across reviews highlights their timely delivery, proactive communication, and high-quality lead sourcing. Clients appreciate RemoteReps247's budget-friendly pricing, reliable project management, and the ability to meet or exceed expectations with consistent, effective results.
4.5 out of 5.0 rating for costReviews mention "communicative"Reviewed 2 times in the past 6 monthsReviews mention "proactive" -
Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +415% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingFocus Areas
28% Chat Support Services28% Email Support Services22% Order Processing & Taking +122% Phone Support ServicesChat Support Services reviews summaryLambent Outsourcing provides a comprehensive range of services, including business branding, website design, back-office operations, marketing strategy, and lead generation campaigns. The reviews highlight consistent themes of professionalism, innovation, and a thorough understanding of clients' needs. Overall, Lambent Outsourcing is praised for their seamless project management, effective communication, and ability to deliver tailored solutions that drive business success.
Reviews mention "communicative"Reviews mention "creative"4.9 out of 5.0 rating for costReviews mention "understands the needs of their clients" -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesChat Support Services reviews summaryArise provides outbound call handling, appointment setting, and marketing services. Reviews on Clutch.co highlight Arise's reliability, strong communication, and helpfulness as key strengths, with clients consistently noting positive experiences and significant cost savings. Overall, Arise is praised for its ability to manage sales calls and customer issues effectively.
Reviews mention "high-quality work"Reviews mention "reliable"Reviews mention "proactive"Completed projects in 3 cities -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Services provided
15% Customer Service Outsourcing40% Back Office Outsourcing5% Call Center Services +85% Content Marketing5% Content Writing Services5% Market Research5% Marketing Strategy5% Social Media Marketing5% Transcription5% Translation5% Web DesignFocus Areas
100% Chat Support ServicesChat Support Services reviews summaryVirtual Assist USA provides a range of services including administrative support, web design, social media marketing, translation, and back office services such as data entry and scheduling. Reviews highlight the company’s efficiency, proactive team, and high-quality work, with clients frequently praising their responsiveness, cost-effectiveness, and ability to save time and resources. Overall, Virtual Assist USA receives positive feedback for their reliable and valuable services.
Reviews mention "reasonable pricing"Reviews mention "efficient"Reviews mention "proactive"4.5 out of 5.0 rating for cost -
$1,000+< $25 / hr10 - 49Sayreville, NJ
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
100% Chat Support ServicesChat Support Services reviews summaryAMBSI Inc. offers comprehensive billing and revenue cycle management services for medical practices, including insurance billing and claim submission. The reviews highlight their efficiency, responsiveness, and ability to simplify complex billing processes. Clients appreciate their hardworking and organized approach, with many recommending their services based on positive experiences and improved financial outcomes.
5.0 out of 5.0 rating for costReviews mention "high-quality work"
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Hugo
- 2 Helpware
- 3 HelpSquad
- 4 Callbox
- 5 AnswerFirst
- 6 Peak Support
- 7 WOW24-7
- 8 UAM
- 9 1840 & Company
- 10 Blue Valley Marketing
- 11 Stellar Staff
- 12 OnBrand24
- 13 XACT
- 14 Ruby
- 15 Prialto
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
38/40.019.4/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
40% Customer Service Outsourcing25% Chat Support Services60% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Chat Support Services40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.9/40.018.2/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
35.1/40.017.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other