Top Call Center Companies & Services for Telecommunication Companies
663 Companies
Best Call Centers for the Telecommunication Industry
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZServices provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services15% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations, as well as Customer Support Services. Approximately 100% of reviewers commend their professionalism, quick response times, and the positive impact on business operations. Although some initial challenges were noted, such as attendance issues, Unity Communications is praised for their effective solutions and adaptability, further evidenced by their 99.59% attendance rate in January 2026.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
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10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 108 projectsMartal Group is a company specializing in outbound call and lead generation services, utilizing a multi-channel approach including phone calls, LinkedIn outreach, and email campaigns. Overall, 75% of reviewers praised their ability to generate quality leads and integrate seamlessly with clients' teams. While there are areas for improvement, such as quicker incorporation of feedback, the majority of feedback (around 70%) is positive, highlighting their professionalism and strategic insight.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 83 projectsSupportYourApp is a distinguished provider of Customer Support Services and Contact Center Services, excelling in telephonic support, phone support, and call handling. The company is praised for its adaptability, proactive management, and delivery of timely, high-quality customer care. Across diverse reviews, 90% highlight its flexibility, professional communication, and ability to scale services efficiently, ensuring client satisfaction and operational excellence.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
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10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 56 projectsLevelUp Leads is a company specializing in outbound call center services, including telemarketing and customer support services. Their clients commend them for their strategic and personalized approach, with 100% positive feedback highlighting their effective communication and project management. Notably, 60% of reviewers emphasize the swift adaptation and customization of their outreach strategies to align with client needs, resulting in increased lead generation and successful meeting setups.
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$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
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65% Sales Outsourcing15% Corporate Training & Coaching10% CRM Consulting and SI +1 service10% RecruitingSee all 14 projectsAtlantic Growth Solutions is a B2B telemarketing and lead generation company offering customized Contact Center Services, including Outbound Call Center and Email Marketing. Reviews highlight their efficient project management and tailored solutions, with 100% positive feedback on their flexibility and commitment to clients' needs. Clients commend Mark and Kent for their roles in ensuring successful engagements.
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
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20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
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$10,000+< $25 / hr250 - 999Overland Park, KS
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15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
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$1,000+< $25 / hr50 - 249Chicago, IL
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45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsA-SALES AB is a specialized company providing Outbound Call Center and Telemarketing Services. Across their reviews, clients commend their structured project management, precise targeting, and ability to adapt messaging to specific markets. With positive feedback from all reviewers, notable outcomes include a consistent average of 10–22 qualified meetings per month, showcasing their effectiveness in lead generation and sales appointment booking.
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
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30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
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35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 23 projectsUptown Creation is a LinkedIn outreach and content strategy agency that excels in generating revenue and building professional networks on the platform. With 100% positive feedback, clients consistently praise their LinkedIn expertise, responsive communication, and effective project management. Over 90% of reviews highlight their ability to deliver measurable outcomes, such as increased leads and revenue, demonstrating their value-driven approach.
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
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45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
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25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +3 services10% Other Marketing10% Web Design5% Business ConsultingSee all 45 projectsParagon Sales Solutions is a leading provider of Contact Center Services, focusing on outbound call center operations, telemarketing services, and customer support. The company is lauded for its professionalism, responsiveness, and ability to generate quality leads, with approximately 90% of reviewers highlighting their effective communication and enthusiasm. Clients frequently commend their adaptability and alignment with company values, noting a 100% satisfaction rate with no significant areas for improvement.
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$1,000+< $25 / hr250 - 999
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50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +5 services10% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchSee all 32 projectsExpertCallers is a distinguished provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their reviews reflect a high level of professionalism, with 100% positive feedback highlighting improved customer response times, increased lead conversions, and exceptional project management. Approximately 70% of reviewers commend their ability to integrate seamlessly as an extension of their clients' businesses.
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
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40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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$1,000+< $25 / hr10 - 49Reno, NV
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75% Sales Outsourcing25% Direct MarketingSee all 6 projectsSalesPro Leads is a telemarketing services company specializing in lead generation and appointment setting for businesses seeking to enhance their customer acquisition strategy. Reviews indicate a 100% positive feedback rate, highlighting their professionalism, responsiveness, and consistent lead production. Approximately 67% of reviewers praised their transparent communication and adaptability, emphasizing their role in customer care services and telephonic support.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
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15% Call Center Services20% IT Managed Services15% Application Management & Support +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 10 projectsFlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
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40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
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20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
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$25,000+Undisclosed50 - 249Troutman, NC
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15% Call Center Services25% Demand Generation Marketing25% Sales Outsourcing +2 services20% Account-Based Marketing15% Digital StrategySee all 3 projectsDemandZEN is a company specializing in Contact Center Services, particularly in telemarketing and outbound call center operations. The feedback indicates a strong emphasis on effective communication and meeting scheduling, with 100% of reviewers praising their ability to book qualified meetings and act as an extension of the client's team. Some suggested improvements include enhancing attendee show rates for scheduled meetings.
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
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10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 119 projectsCallbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.
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$1,000+$50 - $99 / hr2 - 9Gdańsk, Poland
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15% Call Center Services65% Sales Outsourcing5% Advertising +3 services5% Email Marketing5% Market Research5% Search Engine OptimizationSee all 14 projectsArchitecture of Sales is a company specializing in Contact Center Services, focusing on extending market reach through Telemarketing and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers noting their precise and supportive project management, and impressive ability to deliver results and pipeline insights. No areas for improvement were identified.
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
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40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
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$10,000+$50 - $99 / hr10 - 49Mascot, Australia
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50% Sales Outsourcing20% Corporate Training & Coaching20% HR Outsourcing +1 service10% Marketing StrategySee all 22 projectsIllicium is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Telemarketing Services to aid lead generation. The reviews reflect a 100% positive feedback rate, highlighting their excellent project management, timely delivery, and proactive responsiveness to client needs, making them a reliable partner for customer acquisition and profit growth initiatives.
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$1,000+< $25 / hr10 - 49
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5% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +4 services20% Back Office Outsourcing10% Demand Generation Marketing10% Email Marketing5% Business ConsultingSee all 7 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a company specializing in Outbound Call Center and Telemarketing Services. Reviewers consistently praise their project management and communication, with 100% noting their effectiveness in lead generation and sales increase. Clients highlight the expertise of CEO Hannan and the company's alignment with client values. Overall, the company maintains a remarkable track record in delivering results and fostering client relationships.
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$5,000+$150 - $199 / hr10 - 49New Brighton, MN
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10% Call Center Services15% Business Consulting15% Fractional CMO Services +6 services10% Branding10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
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70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
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60% Call Center Services40% Sales OutsourcingSee all 1 projectsInsurance Telemarketer is a company specializing in Call Center Services and Telemarketing Services, with a focus on lead generation and customer care. Reviews highlight their professionalism, strategic approach, and effective results in generating quality leads, with 100% of reviewers noting satisfaction and successful outcomes. Clients appreciate their creativity and strategic appointment setting, while none reported areas needing improvement.
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$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
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90% Sales Outsourcing5% Business Consulting5% Email MarketingSee all 21 projectsLeadowski is a lead generation and outbound marketing consultancy specializing in creating and optimizing B2B outreach strategies. With a focus on delivering personalized and strategic guidance, they have consistently received positive feedback for their expertise and responsiveness, achieving measurable outcomes such as generating qualified leads and securing high-profile meetings. Approximately 100% of reviews highlight their effective communication and impressive market understanding.
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$1,000+Undisclosed250 - 999Calgary, Canada
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35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +2 services10% Back Office Outsourcing10% Business ConsultingSee all 3 projectsLine One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
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30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
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$1,000+< $25 / hr1,000 - 9,999
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40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +1 service10% Generative AISee all 7 projectsVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
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20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationSee all 98 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
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$5,000+$25 - $49 / hr250 - 999Home, KS
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35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
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$1,000+< $25 / hr250 - 999
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25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +2 services5% AI Consulting5% StaffingSee all 8 projectsLTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.
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$1,000+< $25 / hr50 - 249
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60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 2 projectsCall Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
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35% Call Center Services45% Customer Service Outsourcing20% Back Office OutsourcingSee all 3 projectsVoice Contact Center is a dedicated Customer Support Services provider, specializing in Inbound Call Center and Telephonic Support. Across their reviews, 100% of clients commend their value for cost, flexibility, and effective communication. Their ability to maintain service levels, reduce response times, and deliver comprehensive services is consistently highlighted as impressive.
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
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14% Call Center Services60% Back Office Outsourcing16% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.
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$10,000+< $25 / hr50 - 249Durban, South Africa
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45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
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15% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +5 services10% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchSee all 3 projectsSRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
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45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 4 projectsFSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.
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$5,000+Undisclosed50 - 249Rochester, NH
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75% Sales Outsourcing10% Direct Marketing10% Marketing Strategy +1 service5% Event MarketingSee all 6 projectseCoast Marketing is a company specializing in Contact Center Services, focusing on telemarketing and lead generation. Overall, clients praise their effective project management, communication, and ability to deliver high-quality leads, with no negative feedback reported across the reviews. Approximately 100% of reviewers highlight their impressive alignment with client goals and the quality of leads provided.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
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15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% HR OutsourcingSee all 40 projectsLimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.
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$5,000+$50 - $99 / hr50 - 249Hitchin, England
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100% Sales OutsourcingSee all 5 projectsExcelerate360 Ltd is a sales consultancy and lead generation company, praised for its strong cultural fit and ability to integrate with clients' teams. They consistently deliver on time, adapting to clients' changing needs, with 100% positive feedback in reviews highlighting their impressive project management, sales strategy development, and lead generation capabilities. Approximately 60% of reviewers commend their communication and dedication to understanding clients' business models.
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UndisclosedUndisclosed1,000 - 9,999Noida, India
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40% Call Center Services30% Customer Service Outsourcing20% Market Research +1 service10% Sales OutsourcingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
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20% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Direct MarketingSee all 6 projectsFirst Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services.
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$5,000+$25 - $49 / hr50 - 249Ahmedabad, India
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10% Call Center Services30% Custom Software Development20% Web Development +4 services10% E-Commerce Development10% IT Staff Augmentation10% Mobile App Development10% UX/UI DesignSee all 5 projectsVindaloo Softtech Pvt. Ltd. is a telecommunications and software development company specializing in customized VoIP, CRM, and PBX systems. Clients consistently commend their professionalism, clear communication, and timely delivery of quality projects. Notably, 100% of reviewers express satisfaction with their deliverables and responsiveness. Additionally, many highlight the company's ability to adapt to changes and provide innovative solutions.
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +5 services10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Call Handling, offering a blend of Contact Center Services and Customer Care Services. With 100% positive feedback, clients commend their ability to balance data-driven strategies with a personal touch, consistently meeting deadlines and exceeding expectations by improving customer experiences and streamlining complex processes.
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$5,000+Undisclosed250 - 999Beverly, MA
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15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
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25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing10% TranscriptionSee all 6 projectsMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Call Center Services29% Back Office Outsourcing17% Customer Service Outsourcing +7 services13% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersSee all 1 projectsKantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
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$1,000+Undisclosed10 - 49North Miami Beach, FL
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 13 projectsCloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
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38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
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38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
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37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
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22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
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33.1/40.016.2/20 Reviews8.2/10 Clients & Experience8.7/10 Market PresenceService focus
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33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
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34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
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35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
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34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
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34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
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34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
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31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
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37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
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33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
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30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
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28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
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