Features

Dedicated Compute

Dedicated Compute offers a virtual compute environment provisioned on isolated compute resources with lifecycle management for image management and orchestration to provision and automate lifecycle operations. Oracle provides a dynamic firewall and site-to-site VPN which allows users to connect on-premises resources to dedicated compute zones in Oracle Public Cloud.

Features

  • Hardware Isolation
  • Orchestration Management
  • Active VM Recovery

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Compute

Oracle Compute offers a virtual compute environment provisioned on a multi-tenant compute resources with lifecycle Management for image management and orchestration to provision and automate lifecycle operations. It is designed with secure access and fine-grained control over network traffic.

Features

  • OCPU Pinning
  • Orchestration Management
  • Active VM Recovery

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Oracle Storage

Oracle offers various storage cloud options. Secure and scalable storage is accessible from anywhere on the internet with enterprise-class data protection and hybrid storage tiers. Oracle Storage also offers a storage cloud archive service which is designed for large-scale and infrequently accessed data with long-term data retention. Shared File Storage Service is an offering for data sharing between multiple virtual machine instances on Oracle Public Cloud with customer managed virtual appliance model that stores data redundantly. Also offered is storage cloud software appliance.

Features

  • Capacity On-demand
  • Built-in Redundancy
  • Granular Access Control


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VPN for Dedicated Compute

Oracle Network Cloud Service provides two offerings: VPN for Dedicated Compute and FastConnect. VPN for Dedicated Compute is a solution to expand networks. Data is secured while traversing through public internet and users can connect multiple sites to Oracle Dedicated Compute zone.

Features

  • Multiple Tunnels
  • 128 bit AES encryption
  • Simple UI and API to create a VPN gateway and VPN connection

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FastConnect

FastConnect offers a high bandwidth connection between a datacenter and the Oracle Cloud. It includes a Standard Layer3 connectivity with BGP routing, and bidirectional transfer of large volume data along with a deterministic route to Oracle Cloud.

Features

  • Standard Layer3 Routing
  • Non-Metered Usage
  • A predetermined path for data transfer

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Oracle Management Cloud

Oracle Management Cloud (OMC) is a suite of integrated monitoring, management, and analytics cloud services built on a scalable big data platform that provides real-time analysis and deep technical and business insights. OMC is designed to help customers eliminate multiple information silos, resolve application issues faster, and run IT like a business.

Features

  • Log Exploration and Machine Learning For Applications and Infrastructure.
  • Planning, Forecasting, and Operational Intelligence for Modern IT
  • Monitoring and Rapid Problem Isolation for Applications

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Security

Encryption:
  • In-Transit: Network Security
  • At Rest: Transparent Data Encryption (TDE)
File Management:
  •  Role Based Access
  • Retention Time: User-defined
  • Data Destruction: Undisclosed
Audits & Compliance:

Performance

Performance:
  •  Service Level Agreement (SLA)
  • Guaranteed Uptime: 99.5%
  • Ease of Use: 3/5
Global Infrastructure:
  • Data Center Zones: 14
  • North America Locations: 5
  • Europe Locations: 3
  • Asia Locations: 1
Basic Support:
  •  Phone
  •  Chat
  •  Tutorials
  •  Premium Support Available

Reviews

4.3
26 reviews
Sort by
 
Online Review
Apr 03 2018

Extensive Downtime and Inadequate Functionality

0.5

Features: 
0.5
Ease of use: 
0.5
Support: 
0.5
Willing to refer: 
0.5
See More
the reviewer
 
Confidential spend
Senior Cloud Architect
1
 
Verified
The Review
Recommendations

Choose any other alternative. Oracle is expensive, has extensive downtime, and an ineffective support team.

Background

I am a Senior Cloud Architect at a global finical firm.  It was dictated to us that we would be implementing all future solutions through Oracle. We leverage almost every cloud service available by Oracle. 

Experience

My company uses almost every Oracle Cloud Solution (IaaS, PaaS, etc) I have found that their documentation is often not versioned and contains seemingly random grammatically incorrect code samples. Additionally, there is frequent downtime.

I have found the support to be almost nonexistent. Oracle support, when available, such as at 4am from China, India, and Ukraine, is often eager to use your production environment as a test environment. I think their support department is broken down internally with very little communication between groups. They will transfer my tickets to other support groups in an attempt to get rid of me. 

Most of their services have serious bugs, do not work, or are in no shape or form optimized in any logical way. This is literally the worst platform I have ever had the unfortunate experience to work on.

Pros

The only solution which works decently was the Oracle Developer Cloud, it is fairly easy to learn and I haven't had too many issues.

Cons
  • Oracle support is horrendous.
  • Frequent downtime.
  • Maintenance occurs on production systems outside of Oracle's maintenance windows. 
  • Week-long maintenance windows.
  • Oracle Linux 7 failing to launch properly and being unusable for over a year despite two priority 1 tickets.
  • Constant pushback and belittling from "cloud success engineers".
  • 100 IOPS with 6+ seconds of IOPING on supposed SSD arrays.
  • Frequent bugs, and alpha like code. 
  • Expensive (What would be a 90-day migration to AWS is still ongoing for almost 2 years, the opex is horribly expensive by comparison).
  • Oracle Open World speaks about a "successful migration" for my company before the migration efforts have even started. I find this highly deceptive.
  • Extremely poor bandwidth "intra-cloud".
0.5
Overall Score
  • 0.5 Features
  • 0.5 Ease of Use
  • 0.5 Support
  • 0.5 Willing to Refer
 
Survey Response
Dec 10 2015

A Trusted and Established Brand

4.5

Features: 
4.0
Ease of use: 
4.5
Support: 
5.0
Willing to refer: 
4.5
See More
the reviewer
 
Health care & life sciences
 
1001-5000 employees
 
Minneapolis, MN
Manager, IT
1
The Review
Recommendations

Use Oracle cloud if you're up for testing environment, low cost and great support

Experience

Oracle is a trusted and established brand when it comes to servers, database and clouds. The challenges we had was downtime when there are a lot on simultaneous connections at a certain time. We also had a previous security issue but was solved right away by the tech support and with the aid our IT team. We use Oracle for Cloud storage, cloud portability, test environment for applications, collaboration of files and on-going projects, access level based on profile. I would say, it is somewhat good, but I think it needs more improvement on the security and simultaneous connections aspects. Overall, it carries the services it promised, and our company has better testing environment on our ongoing projects.

Pros

Cost is low, established name in database and computing, great client support

Cons

Minor issues with security

 
Survey Response
Dec 04 2015

Extraordinary Support for the Oracle Cloud

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
See More
the reviewer
 
Government
 
5000+ employees
 
Richmond, VA
Director, IT
1
The Review
Recommendations

Continue as is but increase contact support for a longer period of time in the expiration prior to required negotiations.

Experience

The oracle private cloud software works the best with our applications. They also included support for the e-business suite and Siebel. Oracle came in with the best bid including the oracle database and middleware. Oracle cloud for backup and implement disaster recovery on the private cloud was effortlessly interchangeable. Oracle also offered the most flexible plan to include document scanning and storage with a reasonable monthly fee based on the millions of documents needing storage and immediate recall of the pdf for research. The system and updates have been flawless and very user friendly to non-it personnel. Adobe, oracle cloud private store, e-business suite, user transfer of documents from scanning to immediate database sort storage. Also back up and disaster recovery. The oracle suite of products have brought our company into the 21 century with a 360 view and history of a customer’s experience. The process has been invaluable. Whereas research would take days to weeks, now only takes moments with real time integration. Also the reliability of the system has been flawless.

Pros

Cost, reliable information, ease of use, and the continuity between products have all been great. Oracle support has been extraordinary!!

Cons

Nothing!! A++++ service and increased productivity!!

 
Survey Response
Dec 03 2015

Poor Service and Excessive Downtime

1.0

Features: 
3.0
Ease of use: 
1.0
Support: 
0.5
Willing to refer: 
n/a
See More
the reviewer
 
Health care & life sciences
 
5000+ employees
 
Cincinnati, OH
Associate, IT
1
The Review
Recommendations

Consider any other platform first.

Experience

We chose oracle because our legacy databases were overwhelmingly oracle and upper management had a strong relationship with the company. Oms, ofs, omcs. The service has been a nightmare. Downtime has been very significant. Oracle tries to charge for every upgrade, no matter how minor. Service response is almost non-existent. We pay a lot for support but end up doing most of the functions ourselves due to the struggle every minor issue is to get resolved by oracle support (for which we pay a significant fee).

Pros

Honestly nothing.

Cons

Expense, downtime, hidden fees, poor (nearly non-existent) support.

 
Survey Response
Dec 02 2015

A Superior Cloud Platform for Computing Needs

4.5

Features: 
4.5
Ease of use: 
4.5
Support: 
4.0
Willing to refer: 
4.5
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the reviewer
 
Energy & natural resources
 
5000+ employees
 
Houston, TX
Manager, IT
1
The Review
Recommendations

Consider integration across existing technologies to enable flexibility.

Experience

We use a lot of oracle products, such as r12 and a lot or our internal applications are built using oracle technology. In general, we only want to use a very few vendors, so it made sense to use oracle cloud for our cloud solution. We believe that oracle offers an integrated public cloud and a best-in-class services across software as a service (SaaS) and data as a service (daas). Oracle cloud has increased business agility, lowered costs and reduced complexity. If we had to make the decision again today, we would choose oracle cloud without hesitation. Software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (daas). The service has exceeded our expectations. It has increased productivity with our staff and increased speed of delivery to our business customers. We now have fewer physical servers, which has reduced costs. Our DR strategy is significantly better and cheaper. Our IT costs are lower and our infrastructure is less complex.

Pros

It is integrated and possesses superior technology. It is a comprehensive solution that has lowered our costs.

Cons

Being an oracle shop, we have not really experienced any significant cons.

 
Survey Response
Dec 01 2015

First in Class Security on the Cloud

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
See More
the reviewer
 
Real estate
 
101-200 employees
 
Phoenix, AZ
Executive, IT
1
The Review
Recommendations

I would recommend this service to any company for the reliability, speed and, safety.

Experience

We chose it for safety and protection. It is always the most important, oracle cloud does an excellent job for this service. The back up on your data is very good. This company really takes care of all of this for you. They also have a satisfaction policy. The customer service is excellent as well. They really address all of your needs, and if you have any complaints, they take care of it really fast. You cannot beat the safety, and fastness with this company. Cloud storage, back up, speed and reliability have been the benefits we've seen. The cloud storage protects all of my company's data. We work a lot with design with building homes and oracle really helps.

Pros

I like the easiness and speediness of the service. It does cost a lot for this service, but it is very well worth it at any rate.

Cons

The price is a little expensive, but other than that it is a fantastic service to have.

 
Survey Response
Dec 01 2015

Frequent Downtime with Poor Management

1.0

Features: 
2.5
Ease of use: 
1.0
Support: 
0.5
Willing to refer: 
n/a
See More
the reviewer
 
Health care & life sciences
 
5000+ employees
 
Cincinnati, OH
Associate, IT
1
The Review
Recommendations

Consider other services. If you are not a fortune 500 company you will be ignored by oracle.

Experience

My company is an oracle shop. Oracle support is a nightmare. It is a waste of money. OFs, OMCS, OMS. Oracle managed cloud has performed terribly for my company. Down time is incredibly frequent. Service windows are inflexible. Service itself is almost non-existent. I cannot think of any benefit we are receiving from this company.

Pros

I cannot think of a single thing.

Cons

Downtime is unacceptable. Cloud service support seems to spend all its time trying not to fix issues, pushing back on every little request.

 
Survey Response
May 13 2017

Oracle Can't Be Beat

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
4.0
Willing to refer: 
5.0
See More
the reviewer
 
IT Services
 
201-500 employees
 
Minneapolis, MN
Director, IT
1
The Review

Recommendations

Weigh all your options for cloud services first. Oracle Cloud has a lot of unique services but they may not be worth the cost for your business. I like to suggest Azure.

Experience

Oracle can't be beat when it comes to cost, security, and speed. We needed a SaaS, PaaS, and IaaS that could keep up with our complex work environment! We use practically every feature that Oracle offers: IoT, analytics, ERP, human capital management, supply chain, the social network, etc. Oracle features were easy to implement and we have seen a major increase in productivity.

Pros

I find that I use Oracle for 75% of my work. I love that it is easy to navigate and have found the analytics to be of great use.

Cons

The cost for Oracle has almost doubled recently due to the change in licensing.

 
Survey Response
May 05 2017

Good Speed and Reliability

5.0

Features: 
5.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
IT Services
 
201-500 employees
 
DE
Manager, IT
1
The Review

Recommendations

This could be the cutting edge of your system.

Experience

It was one of the best solutions offered from a very reliable company; the provided service was very comprehensive for our company's needs for storage space, speed, limit, fees, security and integration with our current system. The problem we faced was having a large amount of data that needs to be shared across departments where physical hard drives and server would not be a good option. We use Applications and Managed Cloud Service. We have good integration with our other apps and services, e.g., CRM, salesforce management system, ERP.

Pros

Speed, reliability, and system integration.

Cons

None.

 
Survey Response
Dec 09 2015

Consistent and Reliable Support

5.0

Features: 
5.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
Information technology
 
201-500 employees
 
Harlingen, TX
Director, IT
1
The Review
Recommendations

Consult with an oracle agent who is appropriate for your type of business. Look into all of their services. Make sure you don't buy too much more than you need.

Experience

It was one of the most experienced data storage providers, and the cost was reasonable. Private cloud storage and backup, and hybrid cloud services are used. It has performed mostly to our expectations. There have been a few minor data compromises that did not end up doing any damage. Overall, the performance has been very acceptable to our company.

Pros

They have a consistently reliable 24/7 customer support base. Their costs have not risen significantly. They are continually innovating in both storage and security.

Cons

I have not really found anything to dislike about oracle at this time.