Your Cloud Architecture Experts

Bronze
VERIFIED

At Ibexlabs, our team of specialists is comprised of the best global talents in software development and cloud architecture. We exploit a unique pool of knowledge to provide exclusively tailored business solutions that are the ideal mix of creativity and utility.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2012
Show all +
Princeton, NJ
headquarters
  • 116 Village Blvd
    Princeton, NJ 08540
    United States
other locations
  • #303, Newmark House, Patrika Nagar, Hitec City, Madhapur
    Hyderabad, AP 500081
    India

Portfolio

Key clients: 

Swellbottle, HealthBridge Financial, Skubana, PLSC, Kyruus, Spire

Reviews

Sort by

Cloud Consulting & Web App Dev for Item Rental Startup

"The team was patient and understanding as we made the necessary code changes."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2020
Project summary: 

Ibexlabs developed a web app for an item rental company. The team built out the frontend of the platform, automated code, and scaled the client's API using Elastic Beanstalk.

The Reviewer
 
1-10 Employees
 
Huntington Beach, California
Timothy Murphy
Co-Founder, Brevvie
 
Verified
The Review
Feedback summary: 

The web app is now available to a wider audience, cheaper to run, and easily scalable. Ibexlabs is knowledgable about a variety of technologies and services. The team goes above and beyond to provide high-quality results in a timely manner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Co-Founder and CEO of a startup called Brevvie, which rents everyday items through an app-enabled smart locker.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ibexlabs?

I needed my web application to be more available, scalable, and have redundancies in the AWS architecture to ensure uptime. Additionally, I wanted to move all security (WAF, SSL, etc) to AWS.

What were your goals for this project?

I wanted this project to be quick, cost effective, and set my company's AWS architecture for at least the next 6 months.

SOLUTION

How did you select this vendor?

I selected this vendor after searching online reviews, and having a web conference interview.

Describe the project in detail.

I asked Ibexlabs to move my company's web app front end to S3 buckets, create auto scaling of our API using Elastic Beanstalk, and make SSL and WAF AWS managed. Additionally, I asked them to automate code deployment to the cloud.

What was the team composition?

Sri, the founder, was the project manager, and the heavy lifting was done by a very capable architect on his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Ibexlabs is an incredible company to work with! Sri and his team made moving to a more suitable AWS environment a snap. They were very patient and understanding, as I am not very knowledgable about AWS. Now my web app is far more available, cheaper to run, and with greater redundancy and scalability. They delivered on time and on budget. They will be my "go to" team for AWS solutions.

How effective was the workflow between your team and theirs?

Sri and his team are responsive, and easily contacted via Slack, email, and text.

What did you find most impressive about this company?

Sri and his team are very patient, which is impressive, Changing AWS architecture often requires code changes to make the new architecture work. The team was patient and understanding as we made the necessary code changes.

Are there any areas for improvement?

This project went smoothly. I do not have critical feedback.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AWS Architecture Dev for Software Company

"I am very impressed by their depth of knowledge and their willingness to explain all the concepts."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2020
Project summary: 

Ibexlabs provided a cloud infrastructure review for an AWS-based system. Their team reviewed best practices and implemented automation. Their team created iterations before a final scope.

The Reviewer
 
11-50 Employees
 
New York, New York
Manish Handa
CTO, Broadpeak Partners
 
Verified
The Review
Feedback summary: 

Ibexlabs enabled significant cost savings on AWS infrastructure. Their team also communicated well and had a solid workflow. Their knowledge and willingness to improve was great. They had great tools for collaboration and depth of knowledge. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

i am the CTO at software company headquartered in NY that provides data integration and analytics solutions. our company has about 25 employees and we have clients across North America, Europe and Asia. I am responsible for overseeing the direction of technology within our product suite.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ibexlabs?

We faced several challenges as we scaled our cloud infrastructure over the last few years. Ibex labs guided us in re-architect and implementing devops in accordance with the best practices. subsequent to this, we decided to perform the AWS well-architected review and because of our previous successful execution of cloud infrastructure automation we decided to go with Ibex labs for this project as well.

What were your goals for this project?

The goal of this project was to review how well we are aligned with the best practices as laid out in the AWS Well-Architected program and remediate any gaps that we find.

SOLUTION

How did you select this vendor?

We selected this vendor based on our prior experience with them, where they helped us re-architect and implement the infrastructure automation. they had clearly communicated the project plan and were very flexible in terms of modifying the plan according to our needs.

Describe the project in detail.

The project started with an initial proposal from Ibex regarding all the pillars of Well-Architected review. We went through the proposal in great details with them and provided inputs to them regarding certain things relevant to our infrastructure. After a couple of iterations we came to a final agreement on the scope time lines and deliverables of the project.

What was the team composition?

There was 1 project manager and two devops engineers assigned to this project. In addition to this, we had 1 devops engineer from our end to co-ordinate the tasks and updates to the infrastructure with the Ibex team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

By the end of the project, we achieved compliance with all 5 pillars of Well-Architected review. It resulted in significant cost savings on our AWS infrastructure and we built solid DR capabilities for our infrastructure. There were a few minor items which required work on our end, so we worked with Ibex labs to capture the details and the relevant decisions.

How effective was the workflow between your team and theirs?

We had weekly meetings with Ibex where they clearly communicated the status of tasks and the plan for the upcoming week. They summarized the nature of changes that would be required for the upcoming work and also went into in-depth technical details when required. In addition to this we used slack for communication during the week discuss any items during the week. Overall the workflow was very smooth and Ibex team very effectively coordinated with our team to propagate infrastructure changes.

What did you find most impressive about this company?

I am very impressed by their depth of knowledge and their willingness to explain all the concepts to our team and there was never a hesitation to hold back any information from us. I was also pleased with their willingness to figure out solutions related to our unique situations which often required some reading and experimentation. Overall working with Ibex felt like a collaborative partnership.

Are there any areas for improvement?

Overall we are very pleased with the work they have done. One area of improvement, could be streamlining of initial setup for all the tools used for collaboration. Since there are multiple people across different geographies, several collaboration tools are required and some times setting up users on all of these tools gets complicated and can take up some time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cybersecurity & HIPAA Consulting for Digital Health Company

"They’re very professional and go out of their way to make themselves available."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2019 - Ongoing
Project summary: 

Ibexlabs assisted with implementing HIPAA compliance practices including developing audits and enhanced security operations.

The Reviewer
 
11-50 Employees
 
San Francisco, California
CTO, Digital Health Company
 
Verified
The Review
Feedback summary: 

As a result of Ibexlabs’ work, the client is now operating as a HIPAA compliant business. The team was knowledgeable and organized. They were responsive and easy to get in touch with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at a digital health company that focuses on providing remote patient monitoring solutions to chronic disease patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ibexlabs?

We were pivoted from a consumer-focused business to a healthcare provider-oriented business. We needed help improving our security operations and becoming HIPAA compliant.

SOLUTION

What was the scope of their involvement?

They helped us establish a set of standard operating procedures that were consistent with HIPAA regulations. This included regular security risk assessment audits and a tracking system. 

What is the team composition? 

We work with a project manager and 3 additional team members. We’ve also interfaced with the management team. 

How did you come to work with Ibexlabs?

We were introduced to them by a mutual friend. We found them to be really knowledgeable, and they had experience with projects similar to ours. 

How much have you invested with them?

We’ve invested between $50,000-$100,000. 

What is the status of this engagement?

We began working together in August 2019, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re now operating as a HIPAA compliant business, and their team is providing ongoing support to ensure that we remain compliant. We’ve successfully completed several audits and assessments. 

How did Ibexlabs perform from a project management standpoint?

We used JIRA for project management planning. We also have weekly meetings to keep track of our progress. Their team brings data reports to each meeting. 

What did you find most impressive about them?

We’re very happy with them. They’re very professional and go out of their way to make themselves available. 

Are there any areas they could improve?

Right now, not really. I can’t think of anything they need to improve on. 

Do you have any advice for potential customers?

Communicate high-level objectives and goals with their team. You don’t need to micromanage them because they can be effective if they simply know your business objectives.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AWS & Data Consulting for Surgical Improvement Researcher

"They really understand what we’re trying to do and they help tailor their services to exactly what we need."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jul. 2016 - Ongoing
Project summary: 

Ibexlabs provides AWS and data consulting services. They also set up a data lake for the data warehouses. They give support to the client's projects that their doing and data collected.

The Reviewer
 
Ann Arbor, Michigan
Greg Wnuk
Director, Operations, Learning & Safety Collaborative
 
Verified
The Review
Feedback summary: 

Ibexlabs is essential to keeping the business running. They help the client have a better understanding of best practices and the technologies they use. They have great communication skills and are flexible. Remaining reliable, they're very responsive and willing to learn.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations at Procedural Learning and Safety Collaborative, a nonprofit research organization. The software that we developed is used to measure and report on the autonomy and performance of surgical residents, as well as give them feedback.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ibexlabs?

We wanted to make sure everyone was able to work with AWS and do all of the development operations our company has done for so long. It's essential that we have a group that is able to handle spinning up servers and making sure our data is going and be saved to the right place as well as remaining compliant with any laws.

SOLUTION

What was the scope of their involvement?

Our software developers and data engineer interface with them and they support us in the projects we’re doing with the data we collect. They’re partners and not only help us but push us to discover the newest ways that we can manage our data and manage it effectively. They provide consulting services and push for best practices and cutting edge deployment of new services. For our data warehouses, they’ve been setting up a data lake.

What is the team composition?

We work with 4–5 people. The team has grown and they have people that specialize. Until about three years ago, we were only working with one person.

How did you come to work with Ibexlabs?

They started working with the company before I joined, but my boss chose them based on their experience.

How much have you invested with them?

We’ve invested about $25,000 so far.

What is the status of this engagement?

They started working with the company in July 2016 and the relationship is currently ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve been absolutely essential to keeping our business up and running in diagnosing problems, making sure that we’re staying compliant, and staying on top of the latest security practices. Our people are understanding our different types of technologies and how best to use them.

How did Ibexlabs perform from a project management standpoint?

Our quick communications are over Slack and we also use the Jira Service Desk and pull tickets if we need to, but they’re flexible on how we communicate with them. They’re pretty reliable over any way of communication.

What did you find most impressive about them?

They asked us if they could build a data lake for free just so they could learn. That was really awesome because it helped us keep up with cutting edge data. They really push us and it’s great. I’ve been really impressed with the way they’ve been operating and the quality and speed in which they provide services. It seems like they really understand what we’re trying to do and they help tailor their services to exactly what we need.

Are there any areas they could improve?

No, not really.

Do you have any advice for potential customers?

Work to build a relationship and understand who’s doing what. That helps them understand what your company’s mission is and they can better help you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

DevOps Architecture & Support for Healthcare Platform

"They regularly exceed my exceptions with their deep knowledge and team focus."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

Ibexlabs is a core DevOps partner, helping to architect and implement a complex HIPAA/HITRUST solution.

The Reviewer
 
11-50 Employees
 
Traverse City, Missouri
 
Verified
The Review
Feedback summary: 

For over three years, Ibexlabs has developed a strong working relationship. They're now considered an extension of the internal team and work to meet larger goals.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CTO/CISO for an insur/fin tech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ibexlabs?

I had the daunting task of building a highly secure, scalable, and cost-effective AWS architecture on a tight budget in unrealistic timeframes. Ibexlabs has helped me with that.

 

SOLUTION

How did you select this vendor?

A number of potential partners where interviewed where I asked them for their honest feedback on my initial thoughts, approach and architecture. Ibex provided a well thought out and reasoned answers - sometimes telling me what I needed to hear and maybe not what I wanted to hear. It's that kind of honest partnership approach that won them my confidence. 

Describe the project in detail.

The Ibex team provided thought leadership, architecture, implementation and ongoing support for our very robust and complex HIPAA/HITRUST solution.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Over the past 3 years the Ibex team has become part of our extended work family and are trusted and valued partners. As with most families we've had our "moments" but we've always remained focused on the larger goals, addressed the issues at hand and got back to doing great things together.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The time difference between our teams is a non-issue, they're there for us whenever we need them.
  • 4.5 Cost
    Value / within estimates
    Always fair and always doing what's right for all involved.
  • 4.5 Quality
    Service & deliverables
    They regularly exceed my exceptions with their deep knowledge and team focus.
  • 4.5 NPS
    Willing to refer
    I've already referred Ibex to several of my peers. To a person they have been completely impressed.

Cloud Infrastructure Build for Food Ordering App

"They were available and ready pretty much 24/7."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
April 2020
Project summary: 

After the previous version succumbed to ransomware, Ibexlabs worked closely with the internal team to migrate a food ordering platform onto AWS.

The Reviewer
 
1-10 Employees
 
LIvingston, New Jersey
Michael Rosenzweig
Managing Partner, Bigholler
 
Verified
The Review
Feedback summary: 

Ibexlabs successfully implemented the new infrastructure within a few days, and the solution was able to process transactions within the week. The team was available whenever needed, finding solutions to all challenges.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are restaurant online ordering company. I am the managing partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ibexlabs?

to help build a new infrastructure on the AWS platform.

SOLUTION

How did you select this vendor?

Reviews on Upwork.

Describe the project in detail.

Got our current platform (which was ransomwared) running on AWS.

What was the team composition?

We used 2 resources from Ibexlabs and 3 from our company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a complete success. We implemented a new infrastructure within a few days and were able to process transactions again in under a week.

How effective was the workflow between your team and theirs?

Workflow was very effective. ibexlabs recommended slack for chat and we used zoom and teleconference when necessary.

What did you find most impressive about this company?

Responsiveness. They were available and ready pretty much 24/7. Also if they didn't have the answer, they were amazing at finding a resolutuon.

Are there any areas for improvement?

None yet. We are about to sign a support agreement with them. Will see how that goes.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

DevOps Maintenance & Consulting for SaaS Platform

"We have ongoing weekly and monthly calls."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Nov. 2015 - Dec. 2020
Project summary: 

Ibexlabs provides ongoing development, maintenance, and infrastructure support. Their team helped with an AWS ecosystem. They also worked with another configuration setup.

The Reviewer
 
11-50 Employees
 
New York, New York
DJ Kunovac
Chief Technology Officer, Skubana
 
Verified
The Review
Feedback summary: 

Ibexlabs has delivered on everything. The communication is excellent. They manage the project through technical knowledge, response times, and consistent updates. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and CTO of Skubana, a SaaS operations platform for high-volume, multi-channel brands and retailers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ibexlabs?

Ibexlabs has been providing ongoing development, maintenance, and consulting of our various aspects of our DevOps and infrastructure for over five years.

What were your goals for this project?

Our primary goal was to have rock-solid, cost-effective, and cutting edge infrastructure that would allow our software to scale with minimal effort.

SOLUTION

How did you select this vendor?

We evaluated over half a dozen vendors, and chose Ibexlabs based on their track record and presentation.

Describe the project in detail.

Our infrastructure required design, implementation and ongoing support within the AWS ecosystem. This included EC2/ECS instances, RDS, S3, security zones, and all VPC configuration.

What was the team composition?

The base team consists of three DevOps engineers/consultants, and one project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Ibexlabs delivered on all aspects of their work, and continues to do so with our ongoing and ever-changing requirements.

How effective was the workflow between your team and theirs?

The communication is excellent, especially considering the remote nature of work. We have ongoing weekly and monthly calls, constant and consistent updates, and transparency on every level.

What did you find most impressive about this company?

Their technical knowledge, domain acumen, and lightning response times.

Are there any areas for improvement?

We would love for them to be more proactive in providing advice. The technical expertise is there, and they should use it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Business Entity Name
IBEX LABS LLC
Status
Active
Jurisdiction of Formation
New Jersey
ID
0400471974
Date of Formation
Feb 15, 2012
Last Updated
Apr 24, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
7
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
May 27, 2020