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LESS IT. MORE BUSINESS.

Everything we do at IT GOAT, we do to give our clients a competitive advantage. Our mission is to simplify IT operations, reduce IT expenditures, and optimize IT performance.

Our team at IT GOAT, allows you to spend less time on IT and more time on your business.

  • Min project size
    $1,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    250 - 999
  • Locations
    Dallas, TX
  • Year founded
    Founded 2018
  • Languages

1 Language that we service

  • English

9 Locations

  • Dallas , TX
  • Louisville , KY
  • Fort Worth , TX
  • Houston , TX
  • Phoenix , AZ
  • San Antonio , TX
  • Indianapolis , IN
  • St. Louis , MO
  • Austin , TX
No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate $100 - $149 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    IT GOAT is praised for providing good value for cost, with clients highlighting competitive pricing and effective service across various projects. Specific costs range from $12,000 to $20,000 for comprehensive IT management. Clients appreciate responsiveness and tailored solutions for businesses of all sizes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 8 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    IT GOAT Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.7
    • Cost 4.9
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Agility in Service Delivery

      IT GOAT is recognized for its agility in delivering services, particularly in meeting tight deadlines and adapting to clients' evolving needs. This flexibility is valued by clients with dynamic requirements.

    • High Client Satisfaction

      Overall, clients express high satisfaction with IT GOAT's services, appreciating their professional approach, effective communication, and ability to tailor solutions to specific business needs.

    • Cultural and Budget Fit

      IT GOAT is chosen by clients for its great cultural fit and budget-friendly pricing. This alignment makes them a preferred choice over competitors, especially for companies looking for cost-effective IT solutions.

    • High Responsiveness and Availability

      Clients appreciate IT GOAT's availability and quick response to their needs. The team is always reachable, whether through virtual meetings, email, or phone, which enhances client satisfaction.

    • Reliable and Detailed Service

      IT GOAT's attention to detail and reliability are noted as standout qualities. They ensure clients are well-supported and issues are resolved efficiently, contributing to a seamless client experience.

    • Challenges with Invoicing and Billing

      Some clients have mentioned challenges with billing and invoicing processes, suggesting that this area could benefit from further simplification to enhance client satisfaction.

    IT GOAT Reviews

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    All Filters

    IT Management for Guitar Retailer

    • Cloud Consulting & SI IT Managed Services Other IT Consulting and SI
    • $10,000 to $49,999
    • Mar. - June 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They all options in a given situation with the right amount of technical detail for their audience at the time."

    General Manager, Guitar Retailer
    Eli Wilson
    • Arts, entertainment & music
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    IT Goat took over the management of multiple IT systems for a music retailer. The team migrated the client's systems to Microsoft, set up IVR, and continues to provide support. 

    IT Support for Financial Consulting Firm

    • Other IT Consulting and SI
    • Less than $10,000
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They address my concerns honestly and in detail."

    Executive Assistant, Financial Consulting Firm
    Genevieve Singer
    • Financial services
    • Austin, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    IT GOAT serves as an outsourced IT support team for a financial consulting firm. They help the client address technical issues on a daily basis.

    IT Managed Services for Venture Capital Firm

    • Cybersecurity IT Managed Services
    • $10,000 to $49,999
    • Mar. 2022 - Mar. 2023
    4.0
    Quality
    4.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "It's easy to work with the team to troubleshoot issues as they come up."

    Operations Associate, Venture Capital Firm
    Anonymous
    • Financial services
    • Manhattan, New York
    • 1-10 Employees
    • Online Review 
    • Verified

    IT Goat supplies IT managed services for a venture capital firm. Among other tasks, they’ve installed an email spam filter and IRONSCALES solution and provide ongoing troubleshooting. 

    Managed IT Services for Agricultural Technology Company

    • IT Managed Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are always available when and if we need any additional tech support."

    Business Development Manager, AgTech Company
    Anonymous
    • Agriculture
    • Louisville, Kentucky
    • 11-50 Employees
    • Online Review 
    • Verified

    IT GOAT is providing IT services for an agricultural technology company. One of their main responsibilities includes uploading all the necessary tools and resources onto the client's employees' laptops.

    IT Management & Support Services for Oil & Gas Company

    • IT Managed Services Other IT Consulting and SI
    • $10,000 to $49,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    4.0

    "Even if we don’t know what the issue might be, we know they’ll fix it."

    CEO, Oil & Gas Company
    Anonymous
    • Energy & natural resources
    • Dallas, Pennsylvania
    • Phone Interview 
    • Verified

    IT GOAT provides IT maintenance and support services for an oil and gas company. They manage the Microsoft Office suite and security and have built a service center for the wireless Internet connection.

    Managed IT Services for Data Services Company

    • IT Managed Services
    • Confidential
    • Mar. - June 2020
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I think that they are responsive and care about the work and the relationship."

    Director & Data Intelligence, Quadratic Insights
    Bo Reed
    • Other Industry
    • Dallas, Pennsylvania
    • 11-50 Employees
    • Online Review 
    • Verified

    A data services company hired IT GOAT for managed IT services. The team supports the ongoing desktop needs of the employees and contractors, including DNS settings, spam and phishing protection, and more.

    IT & Cloud Consulting Services for Clinic Company

    • Other IT Consulting and SI
    • Confidential
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ‘‘Their customer service is 100% on top of everything.’’

    Clinical Operations Manager, MTV IR
    Courtney Fahrenthold
    • Healthcare
    • Dallas, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Mercury Managed Services was hired by an interventional radiology practice organization to provide general IT services. This involved building the infrastructure and providing current support to the company.

    Cybersecurity IT Services for Plant-Based Chicken Company

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • Confidential
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They delivered on time and were organized with their ticketing structure."

    CEO, Daring Foods
    Jeffrey Gendelman
    • Food & Beverage
    • Culver City, California
    • 11-50 Employees
    • Online Review 
    • Verified

    IT GOAT provides cybersecurity and IT services for a plant-based chicken company. They are responsible for onboarding and offboarding employees, strengthening email security, and providing remote login support.

    Managed IT Services for Bicycle Retailer

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • Confidential
    • Jan. 2021 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "IT Goat has done a great job overall managing our IT."

    Operations Manager, Bike Mart
    Anonymous
    • Retail
    • Richardson, Texas
    • 51-200 Employees
    • Online Review 
    • Verified

    IT GOAT has been hired by a bicycle retailer to provide managed IT services. The team is responsible for managing the client's network and IT infrastructure and provides ongoing support.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    13
    Overall Review Rating
    4.7
    Source
    Clutch
    Last Updated
    November 7, 2024
    Business Entity
    Business Entity Name Mercury Managed Services, LLC
    Source Texas Comptroller of Public Accounts
    Jurisdiction of Formation Texas
    Date of Formation May 30, 2018
    Status Active
    Last Updated November 2, 2021
    ID 0803030104
    Credit Report Results
    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (9)

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