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LESS IT. MORE BUSINESS.

Everything we do at IT GOAT, we do to give our clients a competitive advantage. Our mission is to simplify IT operations, reduce IT expenditures, and optimize IT performance.

Our team at IT GOAT, allows you to spend less time on IT and more time on your business.

  • $1,000+
  • $100 - $149 / hr
  • 250 - 999
  • Dallas, TX
  • Founded 2018

1 Language that we service

  • English

9 Locations

  • Dallas , TX
  • Louisville , KY
  • Fort Worth , TX
  • Houston , TX
  • Phoenix , AZ
  • San Antonio , TX
  • Indianapolis , IN
  • St. Louis , MO
  • Austin , TX
Total Reviews
12
Average Referral Rating
4.8 /5
Most Common Project Size

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    IT GOAT Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.7
    • Cost 4.9
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Comprehensive IT Solutions

      The company offers a wide range of IT services, from cybersecurity to hardware management. Clients appreciate their ability to tailor solutions to specific business needs, ensuring that all IT aspects are covered comprehensively.

    • High Client Satisfaction

      Overall, clients express high satisfaction with IT GOAT’s services. They appreciate the team's dedication, expertise, and ability to handle IT needs, contributing to a successful partnership.

    • Cultural Fit and Cost-Effective

      Many clients chose IT GOAT due to their cultural fit and cost-effective pricing. They are seen as a valuable partner that understands client needs and provides services at a reasonable cost.

    • Knowledgeable and Friendly Staff

      Clients find IT GOAT’s staff to be knowledgeable, professional, and approachable. Their friendly demeanor and willingness to assist with any issues foster positive working relationships.

    • Responsive and Timely Service

      Clients consistently praised IT GOAT for their responsiveness and timeliness in addressing IT issues. They are noted for solving problems quickly and efficiently, which is a significant advantage for businesses needing reliable IT support.

    • Challenges with Invoicing

      Some clients noted that invoicing could be simplified. While improvements have been made, there is still room for better clarity and efficiency in billing processes.

    IT GOAT Reviews

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    IT Management for Guitar Retailer

    • Cloud Consulting & SI IT Managed Services Other IT Consulting and SI
    • $10,000 to $49,999
    • Mar. - June 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They all options in a given situation with the right amount of technical detail for their audience at the time."

    Jul 14, 2022
    General Manager, Guitar Retailer
    Eli Wilson
    • Arts, entertainment & music
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    IT Goat took over the management of multiple IT systems for a music retailer. The team migrated the client's systems to Microsoft, set up IVR, and continues to provide support. 

    IT Support for Financial Consulting Firm

    • Other IT Consulting and SI
    • Less than $10,000
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They address my concerns honestly and in detail."

    Jun 13, 2022
    Executive Assistant, Financial Consulting Firm
    Genevieve Singer
    • Financial services
    • Austin, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    IT GOAT serves as an outsourced IT support team for a financial consulting firm. They help the client address technical issues on a daily basis.

    IT Managed Services for Venture Capital Firm

    • Cybersecurity IT Managed Services
    • $10,000 to $49,999
    • Mar. 2022 - Mar. 2023
    4.0
    Quality
    4.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "It's easy to work with the team to troubleshoot issues as they come up."

    May 26, 2022
    Operations Associate, Venture Capital Firm
    Anonymous
    • Financial services
    • Manhattan, New York
    • 1-10 Employees
    • Online Review 
    • Verified

    IT Goat supplies IT managed services for a venture capital firm. Among other tasks, they’ve installed an email spam filter and IRONSCALES solution and provide ongoing troubleshooting. 

    Managed IT Services for Agricultural Technology Company

    • IT Managed Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are always available when and if we need any additional tech support."

    Sep 28, 2021
    Business Development Manager, AgTech Company
    Anonymous
    • Agriculture
    • Louisville, Kentucky
    • 11-50 Employees
    • Online Review 
    • Verified

    IT GOAT is providing IT services for an agricultural technology company. One of their main responsibilities includes uploading all the necessary tools and resources onto the client's employees' laptops.

    IT Management & Support Services for Oil & Gas Company

    • IT Managed Services Other IT Consulting and SI
    • $10,000 to $49,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    4.0

    "Even if we don’t know what the issue might be, we know they’ll fix it."

    Sep 22, 2021
    CEO, Oil & Gas Company
    Anonymous
    • Energy & natural resources
    • Dallas, Pennsylvania
    • Phone Interview 
    • Verified

    IT GOAT provides IT maintenance and support services for an oil and gas company. They manage the Microsoft Office suite and security and have built a service center for the wireless Internet connection.

    Managed IT Services for Data Services Company

    • IT Managed Services
    • Confidential
    • Mar. - June 2020
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I think that they are responsive and care about the work and the relationship."

    Sep 21, 2021
    Director & Data Intelligence, Quadratic Insights
    Bo Reed
    • Other Industry
    • Dallas, Pennsylvania
    • 11-50 Employees
    • Online Review 
    • Verified

    A data services company hired IT GOAT for managed IT services. The team supports the ongoing desktop needs of the employees and contractors, including DNS settings, spam and phishing protection, and more.

    IT & Cloud Consulting Services for Clinic Company

    • Other IT Consulting and SI
    • Confidential
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ‘‘Their customer service is 100% on top of everything.’’

    May 13, 2021
    Clinical Operations Manager, MTV IR
    Courtney Fahrenthold
    • Healthcare
    • Dallas, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Mercury Managed Services was hired by an interventional radiology practice organization to provide general IT services. This involved building the infrastructure and providing current support to the company.

    Cybersecurity IT Services for Plant-Based Chicken Company

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • Confidential
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They delivered on time and were organized with their ticketing structure."

    Nov 7, 2024
    CEO, Daring Foods
    Jeffrey Gendelman
    • Food & Beverage
    • Culver City, California
    • 11-50 Employees
    • Online Review 
    • Verified

    IT GOAT provides cybersecurity and IT services for a plant-based chicken company. They are responsible for onboarding and offboarding employees, strengthening email security, and providing remote login support.

    Managed IT Services for Insurance Brokerage

    • IT Managed Services
    • $10,000 to $49,999
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Their team works efficiently, and they are thoughtful and punctual."

    Sep 22, 2021
    CEO, Insurance Brokerage
    Anonymous
    • Financial services
    • Fort Worth, Texas
    • 11-50 Employees
    • Online Review 
    • Verified

    IT GOAT provides ongoing IT support for an insurance brokerage. They continue to make sure that the client's network, computer hardware, and other devices are all functioning properly.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    12
    Overall Review Rating
    4.7
    Source
    Clutch
    Last Updated
    November 7, 2024
    Business Entity
    Business Entity Name Mercury Managed Services, LLC
    Source Texas Comptroller of Public Accounts
    Jurisdiction of Formation Texas
    Date of Formation May 29, 2018
    Status Active
    Last Updated November 1, 2021
    ID 0803030104
    Credit Report Results
    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated December 31, 2021
    Learn More About The Clutch Verification Process

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