Leobit

What evidence can you share that demonstrates the impact of the engagement?

The project has been massively successful. We’ve grown twofold and reached our capacity for managing our business model because Leobit automated so much of our process.

How did Leobit perform from a project management standpoint?

Leobit is professional and responsive. They’re dedicated to doing the right thing for us. They began by drilling down on our requirements. The first few weeks were very iterative; they clarified and made sure they understood the requirements. Then, they estimated project costs.

Our project manager is the best I’ve ever worked with throughout my twenty-five years in IT. She and her team are very proficient in Jira, which they use to track epics and then break those down into user stories. We have a great testing and production workflow. Every two weeks, Leobit delivers their work, my team goes through user acceptance testing (UAT), and then we push to production.

What did you find most impressive about them?

Their commitment to understanding our business and maintaining clarity keeps the project on track. When we provided Leobit with a PowerPoint deck at the beginning of the project, we expected them to move right into development. Instead, they asked us to approve using a requirements manager to ensure they understood what we wanted. Although we were initially hesitant, this ended up being the best decision. Leobit shared mockups in Balsamiq, providing clear documentation of the solution and what it would look like. Now, we can show our users these mockups to demonstrate how the solution will work.

Are there any areas they could improve?

We need DevOps services and support, but Leobit doesn’t work in this area.

Any advice for potential customers?

Before you start coding, you need to have your requirements and full wire-framed frontend done.

What evidence can you share that demonstrates the impact of the engagement?

The site and applications will be launched soon. Through the tests we’ve run, the feedback has been positive. We feel confident in the product so far and anticipate seeing a better impact once we launch.

How did Leobit perform from a project management standpoint?

Leobit has been professional to work with. We primarily communicate through phone calls, email, and Skype. We use a separate company to manage the workload, so Leobit worked well with that team. Whenever there are issues, they collaborate effectively to find a solution.

What did you find most impressive about them?

We value that everything is delivered on time and they’re responsive. They also stayed within budget.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Being well prepared is helpful.

What evidence can you share that demonstrates the impact of the engagement?

Had we hired someone in the L.A. area, it would’ve cost us at least half a million dollars per year. During the last two years, we’ve spent under $200,000 with Leobit, which is a big price difference, five times lower.

They’re knowledgeable. We’ve worked with people at different stages of their careers, but most of us have been happy with the service delivered by Leobit. They do their best to try to find the right person for the task, and they help a lot in our data endeavors. It’s hard to find a good data engineer or BI person in offshore companies, and they were able to help us. They’re motivated, and they deliver what they promise all the time. We’re happy with them.

How did Leobit perform from a project management standpoint?

It’s an agile environment. We have lots of small tickets and tasks that they help us with as regular team members. Their delivery manager is great at trying to deliver what was promised and finding the best way to do it. They’re on top of tasks, and I don’t have to remind them of anything. They’re good at giving me multiple ways to solve any problem and providing a couple of candidates for us to choose from. We have a ticketing system, and we use Slack for communication.

What did you find most impressive about them?

It’s their flexibility and willingness to help. Leobit is really trying to help. It’s mutual; they’re a smaller, underdog company, and they’re trying hard to get into the space.

Are there any areas they could improve?

My only comment is not necessarily a problem, but I’d mention the retention of talent. People sometimes leave the project after finding different opportunities, but this is not Leobit’s problem per se. This is present in any outsourcing firm, especially in companies from countries with fast-rising economies. People find greener pastures more often than in the U.S.

Do you have any advice for future clients of theirs?

Clients should try them out. Leobit will deliver, and it will be a mutually beneficial relationship.