Leobit

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Leobit along with Papa Bear Software delivered high quality and fast. They fit well into our company culture and helped accelerate our productivity. We delivered two applications and a scalable cloud architecture with their help.

Describe their project management style, including communication tools and timelines.

They communicated quickly and thoroughly on a daily basis.

What did you find most impressive or unique about this company?

As most companies in America, we've encountered sub par off-shore solutions before. Leobit was the opposite, we felt they were just as good as us in terms of technical prowess and productivity.

Are there any areas for improvement or something they could have done differently?

No. We treasure our ongoing relationship with Leobit.

What evidence can you share that demonstrates the impact of the engagement? 

They were able to start contributing on day one with high-quality work. We can tell that they’re bright developers through their code and communication. We’re happy and view this as a long-term partnership.

How did Leobit perform from a project management standpoint?

We’re a scrum shop. They meet with our scrum master and product manager daily. Their team joins us in our daily sprints and augment our team. They work closely with our other developers and complete user stories.

They’re communicative and take ownership of their work. If we find that a feature's broken in staging, we note that in a card but don't expect them to fix it the next day. However, they fix it immediately because they take pride in their work. I don’t get that with other vendors.

What did you find most impressive about them?

Their developers have great communication skills. They’ll push back because they want to complete tasks the right way, which I appreciate. Our contract’s a fixed price, but their team goes above and beyond.

We’re a busy product team, so we might not always have fleshed out cards. Their team works well with little information but will also ask questions when needed. They’ll let us know if they can’t complete a task without more information.

Are there any areas they could improve?

No, I’m happy with how everything’s going.

Do you have any advice for potential customers?

It helps to have experience with outsourcing development. Also, follow their process. I’m impressed with Leobit’s placement process because we weren’t just thrown developers. Rather, their organization finds you what you need.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been tracking things they were doing at our own expectations in two-week sprints. For the most part, we’ve been staying on track and completing work on time. The overall quality of deliverables has been very good. They’re driven and consistently ask the right questions. I didn’t need to be worried about the extra time and effort spent on working with an offshore team because they were very efficient. In fact, they were able to figure a lot of stuff out on their own.

How did Leobit perform from a project management standpoint?

They communicate very well. Our team works with another offshore firm in another country, so they had to coordinate with both of us. The communication was great from that perspective. They weren’t afraid to contribute their opinion and use their expertise to improve the application.

What did you find most impressive about them?

They’re very driven and can deliver high-quality work. In their effort, they showed flexibility in making business agreements to get the project going. The developers and business interactions were good.

Are there any areas they could improve?

I was very impressed with their capabilities. Our contacts were different from my organization’s historically. With that, there were a couple of hurdles. Once we took care of that, though, everything was fine.  

Do you have any advice for potential customers?

Have a decent amount of work lined up for them. They’re very fast at getting things done, so you’re going to need to have more ready to accommodate them in that effort. 

What evidence can you share that demonstrates the impact of the engagement?

The quality of code is very high, even considering the ad hoc fashion in which we’ve worked. We’ve received positive feedback from the user testing we’ve conducted.

How did Leobit perform from a project management standpoint?

I handle project management on our end, and their project manager is incredible, one of the best I’ve ever met. Their team is very flexible and easy to work with.

We communicate through Slack, which works well. We use GitHub to assign and label projects before passing them back and forth. We’ve got the technical requirements in GitHub, and we sometimes do a video and identify the steps that need to be done. They love our workflow and work really well in it.

We recently ran into a bug the night before a demo, so I emailed them saying we had three issues and asking for help. They fixed all three by the next day, which was phenomenal.

What did you find most impressive about them?

Their developers will do the work that we request, but they’ll ask questions if they think there’s a better way to do it. We’ve tried other offshore vendors and had terrible experiences like they were spinning us around in circles. Leobit is proactive and reliable.

Are there any areas they could improve?

No, we’re very satisfied.

Do you have any advice for potential customers?

If you’re a technical architect team, you need to be clear on requirements and specify what sort of testing you’ll do.

What evidence can you share that demonstrates the impact of the engagement?

We appreciate their team’s engagement. The team at Leobit cares about their work. When we’ve had crucial issues or things that needed to go live, sometimes they worked on the weekends. Based on my experience, their strong team cares about company values.

I’m not a technical expert, but everything they’re working on is performing well. They’re delivering senior-level work. Some of their team members have Master degrees in computer studies.

In terms of KPIs, it’s very intuitive at this stage. We’re a small team, and we’re measuring how well we’re working together. A lot of this is done by CTO as well, but not through clear data points.

How did Leobit perform from a project management standpoint?

Their communication is top-notch. Whenever we send an email, they respond quickly. Their entire team is kind and helpful. They’re respectful and try not to push us, which is another plus. It’s pleasant to work with Leobit.

We decided to increase the engagement after a huge milestone. We appreciated the effort that their team put in. Our team asked their management to buy a cake for them at our expense. I thought they wouldn’t charge us, but they did. Our communication was mainly through Skype and email.

What did you find most impressive about them?

They’re internationally-oriented. It’s good that an international company should apply modern, Western business practices. What stands Leobit out, in particular, is their developers. I find their way of engaging themselves with the project to be a great aspect of the company, compared to others we’ve dealt with.

Are there any areas they could improve?

The cake incident is the only small thing I can comment about, but there weren’t any huge issues. That’s the only thing that stands out.

Do you have any advice for future clients of theirs?

Clients should be open and explain their needs. I wouldn’t treat Leobit differently than any other organization. They’ve helped us proactively, thinking about ways to improve the delivery of resources. I have nothing negative to say about their team. The same standards and expectations should be applied to Leobit as with the client’s internal team.

Can you share any information that demonstrates the impact that this project has had on your business?

We are amidst conversations with investors and having a working web app simplifies the pitch.

How was project management arranged and how effective was it?

We had direct access to the developers and the PM. Constant and easy communication via tools such as Trello and Slack let us be constantly aware of what's going on, blocks and feedback.

What did you find most impressive about this company?

Their expertise, how reachable they were, and their flexibility stand out to us.

Are there any areas for improvement?

Not really.

What evidence can you share that demonstrates the impact of the engagement?

The project has been massively successful. We’ve grown twofold and reached our capacity for managing our business model because Leobit automated so much of our process.

How did Leobit perform from a project management standpoint?

Leobit is professional and responsive. They’re dedicated to doing the right thing for us. They began by drilling down on our requirements. The first few weeks were very iterative; they clarified and made sure they understood the requirements. Then, they estimated project costs.

Our project manager is the best I’ve ever worked with throughout my twenty-five years in IT. She and her team are very proficient in Jira, which they use to track epics and then break those down into user stories. We have a great testing and production workflow. Every two weeks, Leobit delivers their work, my team goes through user acceptance testing (UAT), and then we push to production.

What did you find most impressive about them?

Their commitment to understanding our business and maintaining clarity keeps the project on track. When we provided Leobit with a PowerPoint deck at the beginning of the project, we expected them to move right into development. Instead, they asked us to approve using a requirements manager to ensure they understood what we wanted. Although we were initially hesitant, this ended up being the best decision. Leobit shared mockups in Balsamiq, providing clear documentation of the solution and what it would look like. Now, we can show our users these mockups to demonstrate how the solution will work.

Are there any areas they could improve?

We need DevOps services and support, but Leobit doesn’t work in this area.

Any advice for potential customers?

Before you start coding, you need to have your requirements and full wire-framed frontend done.

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with Leobit because they identify issues and make improvements in an effective manner. The team’s insightful advice makes the solution more efficient and user-friendly.

How did Leobit perform from a project management standpoint?

The team’s communication and time management skills are great given the complexity of full-stack development. We communicate via semi-weekly conference calls and Jira regularly; the teams also email one another.

What did you find most impressive about them?

Leveraging expert resource allocation, Leobit assigns the right people to the appropriate tasks. The portal experiences very few bugs as a result.

Are there any areas they could improve?

More regular reporting would enhance the partnership, as wells as detailed hours and roadmaps for where we are in the process.

Do you have any advice for potential customers?

Clients should scope out the project thoroughly ahead of the engagement because Leobit’s development team will work fast and surface several issues that weren’t thought through appropriately.

What evidence can you share that demonstrates the impact of the engagement?

The site and applications will be launched soon. Through the tests we’ve run, the feedback has been positive. We feel confident in the product so far and anticipate seeing a better impact once we launch.

How did Leobit perform from a project management standpoint?

Leobit has been professional to work with. We primarily communicate through phone calls, email, and Skype. We use a separate company to manage the workload, so Leobit worked well with that team. Whenever there are issues, they collaborate effectively to find a solution.

What did you find most impressive about them?

We value that everything is delivered on time and they’re responsive. They also stayed within budget.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Being well prepared is helpful.

What evidence can you share that demonstrates the impact of the engagement?

They delivered quality results after completing satisfactory tests. But as a startup, we could no longer afford the partnership. We chose to pursue the project internally.

How did Leobit perform from a project management standpoint?

The team was responsive and competent. We used Jira to track issues and communicated via Skype and email.

What did you find most impressive about them?

We had a positive experience and would hire Leobit again. We have already discussed new projects, but haven’t made any final decisions.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for future clients of theirs?

Leobit is committed to their client’s success. They have ample skill sets and readily propose new solutions when necessary. Customers can expect good prices for services rendered.