Leobit

What evidence can you share that demonstrates the impact of the engagement?

We appreciate their team’s engagement. The team at Leobit cares about their work. When we’ve had crucial issues or things that needed to go live, sometimes they worked on the weekends. Based on my experience, their strong team cares about company values.

I’m not a technical expert, but everything they’re working on is performing well. They’re delivering senior-level work. Some of their team members have Master degrees in computer studies.

In terms of KPIs, it’s very intuitive at this stage. We’re a small team, and we’re measuring how well we’re working together. A lot of this is done by CTO as well, but not through clear data points.

How did Leobit perform from a project management standpoint?

Their communication is top-notch. Whenever we send an email, they respond quickly. Their entire team is kind and helpful. They’re respectful and try not to push us, which is another plus. It’s pleasant to work with Leobit.

We decided to increase the engagement after a huge milestone. We appreciated the effort that their team put in. Our team asked their management to buy a cake for them at our expense. I thought they wouldn’t charge us, but they did. Our communication was mainly through Skype and email.

What did you find most impressive about them?

They’re internationally-oriented. It’s good that an international company should apply modern, Western business practices. What stands Leobit out, in particular, is their developers. I find their way of engaging themselves with the project to be a great aspect of the company, compared to others we’ve dealt with.

Are there any areas they could improve?

The cake incident is the only small thing I can comment about, but there weren’t any huge issues. That’s the only thing that stands out.

Do you have any advice for future clients of theirs?

Clients should be open and explain their needs. I wouldn’t treat Leobit differently than any other organization. They’ve helped us proactively, thinking about ways to improve the delivery of resources. I have nothing negative to say about their team. The same standards and expectations should be applied to Leobit as with the client’s internal team.

What evidence can you share that demonstrates the impact of the engagement?

The project has been massively successful. We’ve grown twofold and reached our capacity for managing our business model because Leobit automated so much of our process.

How did Leobit perform from a project management standpoint?

Leobit is professional and responsive. They’re dedicated to doing the right thing for us. They began by drilling down on our requirements. The first few weeks were very iterative; they clarified and made sure they understood the requirements. Then, they estimated project costs.

Our project manager is the best I’ve ever worked with throughout my twenty-five years in IT. She and her team are very proficient in Jira, which they use to track epics and then break those down into user stories. We have a great testing and production workflow. Every two weeks, Leobit delivers their work, my team goes through user acceptance testing (UAT), and then we push to production.

What did you find most impressive about them?

Their commitment to understanding our business and maintaining clarity keeps the project on track. When we provided Leobit with a PowerPoint deck at the beginning of the project, we expected them to move right into development. Instead, they asked us to approve using a requirements manager to ensure they understood what we wanted. Although we were initially hesitant, this ended up being the best decision. Leobit shared mockups in Balsamiq, providing clear documentation of the solution and what it would look like. Now, we can show our users these mockups to demonstrate how the solution will work.

Are there any areas they could improve?

We need DevOps services and support, but Leobit doesn’t work in this area.

Any advice for potential customers?

Before you start coding, you need to have your requirements and full wire-framed frontend done.

What evidence can you share that demonstrates the impact of the engagement?

The site and applications will be launched soon. Through the tests we’ve run, the feedback has been positive. We feel confident in the product so far and anticipate seeing a better impact once we launch.

How did Leobit perform from a project management standpoint?

Leobit has been professional to work with. We primarily communicate through phone calls, email, and Skype. We use a separate company to manage the workload, so Leobit worked well with that team. Whenever there are issues, they collaborate effectively to find a solution.

What did you find most impressive about them?

We value that everything is delivered on time and they’re responsive. They also stayed within budget.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Being well prepared is helpful.