What evidence can you share that demonstrates the impact of the engagement?
The work IT Svit provides for us is very much behind the scenes. Since their deliverable is not yet in use, it’s hard to give concrete results. Once complete, we anticipate that having a platform to roll out changes will improve our developers’ productivity and reduce their workload. The platform will also improve our system’s testability and offer better observability for software in production.
Historically, we’ve been unable to test various aspects of our software outside of production. With the migration, part of the goal was to extend the area within our system that we can actually test before we roll out changes.
Lastly, IT Svit is helping us consolidate our hosting infrastructure. Replacing the two hosting providers we use with a single one will reduce expenses for our company. After compensating IT Svit, we’re looking at a payback period of about 18 months for the ROI. Their work will continue to save us money in the future.
How did IT Svit perform from a project management standpoint?
Project management has been average. We use the agile methodology. Every week, we set up two calls to go through specific planning. Our teams are in constant contact throughout the project. We share a Slack channel to communicate.
I felt like we had different understandings on both sides about how quickly we needed to proceed to get to the end result. We’re about a month behind where we would have expected to be. However, we gave them additional requirements after our initial discussions which expanded the scope.
What did you find most impressive about them?
The CTO is very knowledgeable. He was quick to pick up the specifics of our platform and what we wanted to achieve. They transformed the instructions we gave them into an actionable plan for the engineers to implement.
Are there any areas they could improve?
They could have a more detailed estimation process for the scoping of the project. I would like to know more clearly how long the project will take.
Do you have any advice for potential customers?
I recommend getting the CTO involved in your project. If you have more complicated requirements, spend some extra time on making them clear.
The engagement led to an improved and more stable infrastructure, which has prevented crashes. IT Svit establishes a smooth workflow and communicates effectively with the client. The team is adaptable and attentive to the needs of the client.