IT Svit - IT Outsourcing Company

IT Svit is an IT consulting and Managed Services Provider from Kharkiv, Ukraine. We specialize in providing DevOps services and building dedicated teams to deal with projects of any scope for businesses of all sizes.

Due to the quality and reliability of our services proven by more than 20 positive customer reviews on Clutch, we are listed as one of the leaders of IT outsourcing market in Ukraine, one of top 10 MSPs worldwide and were named among top 250 Global Leaders in IT Services in 2017-2018.

At IT Svit we believe all businesses should have a chance to succeed. This is best ensured by being efficient while remaining a lean, mean, frugal machine. We make this possible by designing and building cloud-agnostic, highly-scalable, performant and cost-effective IT infrastructure available.

IT Svit DevOps expertise covers all the aspects and stages of cloud IT infrastructure management:

  • Customer's existing IT infrastructure assessment and audit
  • Identification of existing bottlenecks and potential room to growth
  • Offering, designing and implementing the cloud architecture solutions
  • Performing transition to the cloud from the legacy systems or migration between clouds
  • Building CI/CD pipelines for software development and maintenance in production
  • Web and MVP development, release and scaling
  • Cloud infrastructure design, implementation, and optimization
  • Monitoring, logging and alerting the production environments
  • Implementation of Big Data analytics and other Big Data solutions
  • Training of ML&AI models and algorithms
  • Security and compliance audit

IT Svit provides IT outstaffing for various roles, as well as ready teams for Time-and-Materials, Fixed Price or Dedicated Team project types.

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2005
Show all +
Kharkiv, Ukraine
headquarters
other locations
  • 555 Madison Ave, 5th Floor
    New York, NY 10022
    United States

Portfolio

Blockchain for sea ports

Problem

Bureaucracy and corruption in the seaports workflows

Solution

A blockchain-based system for document validation

Results

  • Elimination of

mediators
  • Faster document processing

  • Fraud-free and cheap

  • Gaining in customer's confidence

  • Faster customs procedures

  • Increased turnover

  • A Proof of Concept for NLG solution for retail enterprise

     

    Problem

    A plenty of reports that are hard to process and comprehend

     

     

    Solution

    We applied an NLG algorithm for rapid text composition

     

     

    Results

    • Freed

    up the resources and working hours of 10 analytics
  • Any C-suite executive can get the information on the current company situation in 1 click

    • CI/CD for out-of-the-box CMS solution - Coremedia

      Problem

      Complicated integration and customization process

       

      Solution

      We delivered a streamlined setup/configuration process for a showcase

       

      Results 

      • Our customer sold his system to 2 huge enterprise

      clients
    • The customer signed a long-term contract for support, which will be easy due to CI/CD process we provided

    • Quokka - A fully-automated visual testing of all website pages at once

      Problem

      Heavy burden on manual QA specialists

       

      Solution

      We developed an automated testing system

       

      Results

      • 60% increase in website testing speed

      • Visual representation of website

      structure and bugs
    • Simple tracking of bug fixes within visual projects

    • HRM system - A one-stop shop for all HR-related activities

      Problem

      The recruitment processes were manual, with lots of paperwork and overhead

       

      Solution

      We developed an integral recruiting and HR system

       

      Results

      • Improves the recruiting funnel results by

      70%
    • Improves relations between HR dept and the staff

    • Saves up to 40% of time on interviews

    • AWS peering - Unite the resources of multiple AWS accounts through simple Terraform manifests

      Problem

      Lack of resources on AWS accounts for certain tasks. Built-in solution is cumbersome in management and not too informative about the status of the peering connection.

       

      Solution

      We created a 1-click solution for enabling VPC peering between different AWS accounts.

       

      align="left">Results
      • Error-proof request issuing with 1 command

      • Simple management of VPC peering requests (approve, deny) with 1 mouse click in the AWS admin dashboard

      Reviews

      Sort by

      SRE for Job Platform

      "They will walk the extra mile if needed, which saves lots of time and money in the long run."

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      Less than $10,000
       
      Mar. 2019 - Ongoing
      Project summary: 

      IT Svit provided SRE services for a job platform. By building a cloud infrastructure, they assisted the transition from legacy servers to AWS. They then configured security and created a smart alert system.

      The Reviewer
       
      11-50 Employees
       
      Kharkiv, Ukraine
      Dmitriy Medvedev
      CEO & Founder, Hire Ukraine
       
      Verified
      The Review
      Feedback summary: 

      The project was successful, and IT Svit was asked to work on another project for the same team. They continue to provide ongoing support and help the platform’s development. Their team completed everything they promised and proactively created solutions, which was cost-efficient.

      The client submitted this review online.

      BACKGROUND

      Please describe your company and your position there.

      My name is Dmitry, I am the CEO/Founder @ HireUkraine. We provide CRM/HRM/ job portal development. Our main product is a job portal for IT specialists that provides full anonymity of recruitment to ensure the safety of mind for all the parties involved. This platform is quite successful on Ukrainian market.

      OPPORTUNITY / CHALLENGE

      For what projects/services did your company hire IT Svit?

      When we launched our product, the infrastructure with one server cluster was appropriate, but as the numbers of users grew, it became obvious that we needed more scalability. We had to move the infrastructure and workflows to the cloud and ensure the operations were reliable, scalable and easily assessed.

      What were your goals for this project?

      We required a cloud transition to AWS from our legacy servers, site reliability engineering (SRE) services to build a scalable system, cloud monitoring solution design and implementation and CI/CD implementation for ongoing platform development.

      SOLUTION

      How did you select this vendor?

      We browsed the web and searched for teams with appropriate skills and positive customer reviews. IT Svit has a great standing on Clutch, which helped them make it to our shortlist, along with some other teams from Ukraine. However, during the technical call they showed an in-depth understanding of the project requirements and possible complications, and explained the ways they would overcome these challenges. Deep technical expertise combined with confidence and professionalism sold them to us, and their convenient time zone was very important to us, as well as cultural fit and a possibility to meet in person should the need be.

      Describe the project in detail.

      We had to assess the current infrastructure and product development process, and find the ways to improve it or redesign it correctly from scratch. Then IT Svit team had to build the appropriate cloud infrastructure and move our workloads to AWS. Finally, they had to configure security, monitoring and smart alerting of our production environments, as well as building continuous integration and delivery workflows for our ongoing platform development.

      What was the team composition?

      The SRE architect analyzed the pattern of our workloads and came up with a plan to build scalable infrastructure that best suited our needs. With the help of 2 other DevOps engineers, he built a cloud Kubernetes cluster using AWS Load balancer and auto-scaling groups, hidden behind a bastion host. After that they installed and configured a monitoring/alerting system based on ELK stack and Sumologic, with automated alerting to Slack. This made their work transparent to us, as we are able to monitor their operations unobtrusively. Lastly, they configured Docker/Jenkins/ Gitlab CI/ Ansible pipeline that greatly reduced the time and effort required to deliver new product features for our developers, and helped us on some occasions, when our internal team lacked the needed skills.

      RESULTS & FEEDBACK

      Can you share any outcomes from the project that demonstrate progress or success?

      IT Svit team completed all the project tasks on time and now provide ongoing 8*5 support during the business hours, both for the production environment and for new feature development. They are so cost-efficient that we plan to increase our collaboration and hire them as an outsourcing software development provider for our next project. This will help us consolidate our internal resources and grow our main product quicker.

      How effective was the workflow between your team and theirs?

      Their Project Manager Vladimir was always in touch and reported twice a week on the project progress. They dealt with all the tasks on time and were always very clear on what they are doing and why.

      What did you find most impressive about this company?

      They do what they promise, they do it on time. They will walk the extra mile if needed, which saves lots of time and money in the long run. They have proactively solved several issues, which could have resulted in major problems, should they have been left unaddressed.

      Are there any areas for improvement?

      They have incredible technical expertise, but it is not backed up by certifications. Should they have been AWS-certified, we would spend less time discussing their suggestions and would have shortened the migration period even further. This is not critical, however, as they have proven to be quite dependable in all things cloud-related.

      5.0
      Overall Score IT Svit is a reliable partner, who stands up to his promises and delivers expected results on time.
      • 5.0 Scheduling
        ON TIME / DEADLINES
        All the tasks were done on time and the team reported regularly on the progress and challenges.
      • 5.0 Cost
        Value / within estimates
        Honestly, they charge too little for the quality of work and support they provide.
      • 5.0 Quality
        Service & deliverables
        They have built a resilient, scalable and transparent cloud infrastructure for our production environment, and a CI/CD pipeline for platform updates.
      • 5.0 NPS
        Willing to refer
        I would not think twice before recommending them for every task. They don’t do mobile app development though.

      Cloud consulting and GCP to AWS migration

      "They just showed their professionalism through their actions and delivered on their promises."

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      Less than $10,000
       
      Dec. 2018 - Ongoing
      Project summary: 

      IT Svit reconfigured product pipeline workflows from Google Cloud to AWS. Google Kubernetes Engine, Google BigQuery, Google App Engine, were all configured to AWS-specific tools such as Amazon Pipeline.

      The Reviewer
       
      11-50 Employees
       
      Kharkiv, Ukraine
      Konstantin
      CTO, Spaceport
       
      Verified
      The Review
      Feedback summary: 

      The transition from Google Cloud to AWS was quick and seamless. The transition was executed flawlessly and helped reduce time-to-market for this project by 40%. 

      The client submitted this review online.

      BACKGROUND

      Please describe your company and your position there.

      I am Konstantin, CTO @ Spaceport company. We are a software developer and IT services provider from Ukraine.

      OPPORTUNITY / CHALLENGE

      For what projects/services did your company hire IT Svit?

      We are mostly providing MVP development and were primarily deploying our projects to Google Cloud platform due to the capabilities of the Google App Engine and Google Kubernetes Engine. However, when one of our customers decided to continue the partnership with us and wanted to move the product to AWS in order to use CloudFront and Amazon Aurora, we had to get the cloud consulting and design a GCP to AWS migration.

      What were your goals for this project?

      We needed to rebuild our software development, testing and deployment routines to utilize AWS cloud components instead of Google App Engine tools. This had to be done with as little interference with our workflows as possible.

      SOLUTION

      How did you select this vendor?

      We were choosing between 5 IT service companies in Ukraine and found lots of positive IT Svit reviews on Clutch, which helped us to decide to contact the team. They showed an in-depth understanding of all underwater reefs and potential challenges of GCP to AWS migration during the technical call and asked questions that led us to make several decisions that saved us a ton of money in the long run.

      Describe the project in detail.

      We had to reconfigure the workflows that were built to use Google Cloud Platform services like GKE, Google BigQuery, Google App Engine. Instead, we needed to build CI/CD pipelines using open-source tools like Terraform, Kubernetes and Docker and AWS-specific tools like Amazon Pipeline. This had to be done smoothly in order not to disrupt the ongoing work on other processes, but quite fast to meet the customer’s deadlines.

      What was the team composition?

      We worked with 2 DevOps engineers and 2 Python developers, who provided infrastructure design and database architecture implementation.

      RESULTS & FEEDBACK

      Can you share any outcomes from the project that demonstrate progress or success?

      We have moved from GCP to AWS in quite a short time without stopping our normal operations. The transition was executed flawlessly and helped us reduce time-to-market for this project by 40%. In addition, using VPC peering to combine the resources of several accounts helped us save around 50% on infrastructure costs for this customer.

      How effective was the workflow between your team and theirs?

      Their PM and Team Lead were very informative and constructive, they always came up with the best solutions for every step and frankly reported on all the challenges. We were in touch through regular Skype and Zoom calls and via Slack, so we always had our hands on the pulse of the project progress.

      What did you find most impressive about this company?

      They did not pose themselves as super-professionals or unique specialists. They just showed their professionalism through their actions and delivered on their promises. All the tasks were done on time, which is quite rare for IT outsourcing — and we did not have to fix any issues, so they clearly know what they are doing.

      Are there any areas for improvement?

      I cannot recall a single reason to complain.

      5.0
      Overall Score They are a reliable Managed Services Provider with impressive technical background, polished project management and positive attitude.
      • 5.0 Scheduling
        ON TIME / DEADLINES
        They met all the deadlines and were ahead of our requests most of the time. We never had any overtime due to them.
      • 5.0 Cost
        Value / within estimates
        The cost was quite reasonable and appropriate for the results and quality delivered.
      • 5.0 Quality
        Service & deliverables
        We received a fully-functional, cost-efficient and easily manageable system on time and under budget. The job was done well.
      • 5.0 NPS
        Willing to refer
        We are planning to continuously work with IT Svit and will recommend their services to anybody without hesitation

      Server Support for Financial Services Provider

      "We are certain that our servers and data are in reliable hands."

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      Less than $10,000
       
      Jan. 2019 - Ongoing
      Project summary: 

      IT Svit provide server support and maintenance to a specialized management consulting firm. They performed a security audit, redesigned server infrastructure, and established backup procedure and notifications.

      The Reviewer
       
      51-200 Employees
       
      Cairo, Egypt
      Alexander Levchenko
      Principal Banker, Inspiring Development
       
      Verified
      The Review
      Feedback summary: 

      IT Svit's team has established complete confidence in their ability to properly manage and secure the server through prompt and effective resolution of all issues that arise. They proactively search for ways to improve and provide progress updates regularly.

      The client submitted this review online.

      BACKGROUND

      Please describe your company and your position there.

      My name is Alex. Principal Banker at Inspiring Development. Inspiring development is a specialist management consulting company for banks and microfinance institutions (MFIs) operating in developing countries and emerging markets.

      OPPORTUNITY / CHALLENGE

      For what projects/services did your company hire IT Svit?

      In one of the projects, we required a reliable 24/7 server support under SLA for our server infrastructure, as well as a consultation on a possible cloud migration from our metal servers.

      We were also looking for a trustworthy software development team for consulting, design and implementation of an internal CRM for our sales and customer support departments.

      What were your goals for this project?

      To improve the overall IT infrastructure performance as well as to develop our business using integrated tools for clients aqcuisition.

      SOLUTION

      How did you select this vendor?

      Our colleagues, who are long-term IT customers, recommended them to us.

      Describe the project in detail.

      IT Svit performed several tasks for us:

      • Infrastructure security audit and improvement
      • Set up monitoring and notifications using Prometheus, Grafana, and AlertManager
      • Automation of backup and restoration procedure

      What was the team composition?

      We worked with a Cloud Architect, one Develops engineer and a Support team.

      RESULTS & FEEDBACK

      Can you share any outcomes from the project that demonstrate progress or success?

      We are certain that our servers and data are in reliable hands. We have established communication and IT Svit solves all incidents in a very fast manner.

      How effective was the workflow between your team and theirs?

      Very effective and supportive. No further comments.

      What did you find most impressive about this company?

      They are very responsive, skilled and very proactive at identifying the issues and offering the solutions for them.

      Are there any areas for improvement?

      As in any company around the world. They have to work on improving their internal processes on the daily basis, to ensure they remain as efficient and customer-oriented in the future as they are now.

      5.0
      Overall Score
      • 5.0 Scheduling
        ON TIME / DEADLINES
      • 5.0 Cost
        Value / within estimates
      • 5.0 Quality
        Service & deliverables
      • 5.0 NPS
        Willing to refer

      DevOps Services for Analytics Company

      “If you need help with infrastructure, IT Svit is the right team to hire.”

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      Confidential
       
      Dec. 2018 - Ongoing
      Project summary: 

      IT Svit provides DevOps support on an ongoing basis. Since they migrated an infrastructure from Mesos to Kubernetes, they’ve continued to provide support, add-ons, and fixes. 

      The Reviewer
       
      11- 50 Employees
       
      Wroclav, Poland
      Director of Engineering, Analytics Company
       
      Verified
      The Review
      Feedback summary: 

      IT Svit’s contributions and support have made the infrastructure much more secure, robust, and easy to manage and scale. They leveraged advanced data analytics technology to streamline the end-to-end system. The team’s reliability, delivery, and follow-through inspired full confidence in the client. 

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I’m the director of engineering for an analytics company. We gather, integrate, and run machine learning on analytics data to provide insights for social, web, and advertisement campaigns.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      We needed help gathering a large volume of data, processing it quickly, and making it quarriable. We have a lot of real-time data coming in, and we needed to figure out a way to quarry it as soon as possible so we could run a machine learning algorithm and build an infrastructure to support it.

      SOLUTION

      What was the scope of their involvement?

      IT Svit provides us with DevOps services. Our engagement is staff augmentation to a degree. They set up and continuously monitor our infrastructure so they can fix any issues and support our needs.

      The team deploys any new pieces of infrastructure we need. The system runs on AWS, and They maintain Apache Druid so it can run faster and handle many smaller database tasks.

      What is the team composition? 

      We work with an account manager and another resource who implements the actual work.

      How did you come to work with IT Svit?

      Our CEO introduced us. After we were satisfied with the month trial period, we continued working with them.

      What is the status of this engagement?

      We started working together in December 2018, and the work is ongoing.
       

      RESULTS & FEEDBACK

      What evidence can you share that demonstrates the impact of the engagement?

      When the team started, we were running Mesos. They deployed and helped move all our apps to Kubernetes, which improved our internal infrastructure. Setting up Spinnaker helped us manage the largest components of our infrastructure.

      Managing the scaling process used to be quite painful, but the new system they set up makes it much easier and more robust. If a node goes down, it gets restored automatically. We haven’t experienced any issues with Apache Druid or Kafka so far.

      How did IT Svit perform from a project management standpoint?

      Once IT Svit commits to a task, we know it will be taken care of. They deliver what they promise and never forget about anything.
      We hold calls twice a week to discuss what we’ve accomplished and what needs to happen next.

      What did you find most impressive about them?

      IT Svit is a solid team. I have full confidence in them. Sometimes, they even completed work sooner than we expected. 

      Are there any areas they could improve?

      They correct any problems we bring up to them. We had minor issues initially, but they’ve solved them all since.

      Do you have any advice for potential customers?

      If you need help with infrastructure, IT Svit is the right team to hire.

      4.0
      Overall Score The initial problems were a bit surprising, but they have all been solved.
      • 5.0 Scheduling
        ON TIME / DEADLINES
        We never had problems with meeting deadlines.
      • 5.0 Cost
        Value / within estimates
        They’ve provided great value to us.
      • 5.0 Quality
        Service & deliverables
        They delivered everything as we expected.
      • 5.0 NPS
        Willing to refer

      Host Platform Migration & Infrastructure Dev for Software Company

      “Our teams are in constant contact throughout the project.”

      Quality: 
      4.0
      Schedule: 
      4.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      $10,000 to $49,999
       
      Jan. 2019 - Ongoing
      Project summary: 

      IT Svit is helping migrate a hosting infrastructure for production and staging systems to a new platform. They’re also building out new features for testing capabilities and implementing a monitoring system.

      The Reviewer
       
      11- 50 Employees
       
      Attenkirchen, Germany
      Frederik Fix
      CTO, MICE Portal
       
      Verified
      The Review
      Feedback summary: 

      IT Svit has nearly finished a sophisticated platform that will yield numerous benefits for in-house developers. It promises to improve software observability and testing, enhance productivity, and reduce labor. The team’s work cut costs internally. Consolidating hosting providers will maximize ROI.

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I’m the CTO of MICE Portal, a B2B marketplace for events.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      We had a longstanding project plan to migrate our hosting infrastructure. After the engineer on our staff with the requisite expertise left our company, we needed to outsource the project.

      SOLUTION

      What was the scope of their involvement?

      The project is structured in two phases. Phase one, which involves moving our existing infrastructure over to the new hosting platform, is nearly complete. The hosting aspect is for both our production and staging systems.

      As part of the staging system, IT Svit built new capabilities for testing features that we didn’t have in our previous setup. Phase two will be spent implementing a monitoring system tailored to fit within the hosting platform.

      What is the team composition? 

      One full-time engineer from IT Svit does most of the work for our project. We work with two other people, including the CTO who does most of the conceptual, strategic planning. He provides high-level guidance to the engineers who perform individual tasks.

      How did you come to work with IT Svit?

      We spoke to three different providers. After we explained the project, we had each of them come back to us with an estimate and a project proposal. We chose IT Svit because their company was more of a structured organization than the other freelancers and agencies we considered. They had the expertise we were looking for as well as ability to provide us with replacements if necessary.

      How much have you invested with them?

      We’ve spent $15,000-$20,000 so far.

      What is the status of this engagement?

      We started working together in January 2019, and the project is ongoing.

      RESULTS & FEEDBACK

      What evidence can you share that demonstrates the impact of the engagement?

      The work IT Svit provides for us is very much behind the scenes. Since their deliverable is not yet in use, it’s hard to give concrete results. Once complete, we anticipate that having a platform to roll out changes will improve our developers’ productivity and reduce their workload. The platform will also improve our system’s testability and offer better observability for software in production. 

      Historically, we’ve been unable to test various aspects of our software outside of production. With the migration, part of the goal was to extend the area within our system that we can actually test before we roll out changes. 

      Lastly, IT Svit is helping us consolidate our hosting infrastructure. Replacing the two hosting providers we use with a single one will reduce expenses for our company. After compensating IT Svit, we’re looking at a payback period of about 18 months for the ROI. Their work will continue to save us money in the future.

      How did IT Svit perform from a project management standpoint?

      Project management has been average. We use the agile methodology.  Every week, we set up two calls to go through specific planning. Our teams are in constant contact throughout the project. We share a Slack channel to communicate. 

      I felt like we had different understandings on both sides about how quickly we needed to proceed to get to the end result. We’re about a month behind where we would have expected to be. However, we gave them additional requirements after our initial discussions which expanded the scope. 

      What did you find most impressive about them?

      The CTO is very knowledgeable. He was quick to pick up the specifics of our platform and what we wanted to achieve. They transformed the instructions we gave them into an actionable plan for the engineers to implement.

      Are there any areas they could improve?

      They could have a more detailed estimation process for the scoping of the project. I would like to know more clearly how long the project will take.

      Do you have any advice for potential customers?

      I recommend getting the CTO involved in your project. If you have more complicated requirements, spend some extra time on making them clear.

      4.0
      Overall Score I’ve generally been very pleased with the engagement, even though it’s taking a bit more time than anticipated.
      • 4.0 Scheduling
        ON TIME / DEADLINES
        They hit every short-term deadline up two weeks and deliver individual tasks on time, but the whole project is taking a bit longer than I expected.
      • 5.0 Cost
        Value / within estimates
        They’re half as expensive as most options in Germany, which is part of why we hired them.
      • 4.0 Quality
        Service & deliverables
        Their work is generally solid and high quality. They make use of modern techniques and approaches.
      • 5.0 NPS
        Willing to refer
        I’d definitely refer them.

      Python Dev & Staff Augmentation for Software Company

      "Knowledgeable and timely, they produce high-quality, thoughtful code."

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      Confidential
       
      Jan. 2019 - Ongoing
      Project summary: 

      IT Svit provides staff augmentation to develop features using Python and Django. The partnership is ongoing.

      The Reviewer
       
      11- 50 Employees
       
      Los Angeles, California
      Operations, Software Company
       
      Verified
      The Review
      Feedback summary: 

      The resources provided deliver top-notch code. Professional and patient, their work arrives consistently on time and at outstanding value. Their diligence to meet their promises and deadlines stands out most.

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I’m the head of operations for a software company.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      IT Svit provides staff augmentation and consulting for software development.

      SOLUTION

      What was the scope of their involvement?

      We first brought IT Svit the requirements to help their team understand what we wanted to do. After a few upfront meetings to determine the fit, IT Svit put together a proposal. We reviewed it, had some back-and-forth, and then signed the contract. 

      IT Svit provides resources to develop features for us using Python and Django. Their developer has done an excelling job staying on top of tasks and delivering quality work.

      What is the team composition?

      We work with two people: a developer and a project manager. We communicate every business day. 

      How did you come to work with IT Svit?

      We found IT Svit through Upwork. They had a strong profile there. We interviewed a couple of other people as well, but IT Svit ultimately interviewed well, and we chose them.

      What is the status of this engagement?

      We started working together in January 2019, and the project is ongoing.

      RESULTS & FEEDBACK

      What evidence can you share that demonstrates the impact of the engagement?

      IT Svit’s resources were able to come in and hit the ground running. They have been more successful than other developers that we've outsourced to in the past.

      How did IT Svit perform from a project management standpoint?

      The team is very professional. They make all their meetings on time. The project manager is not involved daily, but he checks in from time to time. I don't have any complaints. 

      What did you find most impressive about them?

      IT Svit delivers on their promises. Knowledgeable and timely, they produce high-quality, thoughtful code.

      Are there any areas they could improve?

      No, I can’t think of anything at this time. 

      Any advice for potential customers?

      Make sure your requirements are clear and well-thought-out. Keep the lines of communication open. English is not IT Svit’s first language, so you have to be very clear about what you want to get the results you want. 

      5.0
      Overall Score
      • 5.0 Scheduling
        ON TIME / DEADLINES
        They do what they say they're going to do in a timely manner.
      • 5.0 Cost
        Value / within estimates
        Their output relative to their price is a good ratio.
      • 5.0 Quality
        Service & deliverables
        IT Svit has delivered on everything that they promised without sacrificing quality.
      • 5.0 NPS
        Willing to refer
        I recommend anyone looking at similar development projects to start with IT Svit.

      AWS DevOps for Cryptocurrency Company

      “Their technical skills are amazing [... and] their communication is always prompt.”

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      $10,000 to $49,999
       
      Mar 2018 - Ongoing
      Project summary: 

      IT Svit came onboard to assist with cryptocurrency development using Amazon Web Services. They brought core app infrastructure online and developed a hack-monitoring feature.

      The Reviewer
       
      11- 50 Employees
       
      Toulouse, France
      CTO, IT Service Company
       
      Verified
      The Review
      Feedback summary: 

      Their team is highly responsive and works efficiently. Their technical expertise is worth the investment. They’ve taken a complex project from very early stages to a market-ready product

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I’m the CTO of a cryptocurrency company whose primary clientele are brokerages. We’re currently building a bitcoin and cryptocurrency exchange service. We also support additional wallets for mobile devices and offer a blockchain explorer service.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      We wanted help with our cryptocurrency development.

      SOLUTION

      What was the scope of their involvement?

      We built everything using Amazon Web Services (AWS), primarily through communities, but we also used Terraform to deploy our main resources on AWS. They host our core infrastructure and we have continuous integration and deployment linked into different repositories that we use to build the app. The whole process has been challenging, but they converted our specs into a first iteration, which we’re using for product development. At this point, we’re almost ready to release the final product.

      One critical feature of the app is its ability to monitor the system to prevent hacking. We use a lot of technologies that conform to the syscalls issued by the application. We also have a lot of network segregation between different parts of the app to ensure that wallets are not accessing it directly—they have to pass through a proxy before authentication.

      What is the team composition?

      Their CEO is our main point of contact.

      How did you come to work with IT Svit?

      Our company is small and needed to scale up in order to undertake this project. I didn’t want to hire developers in-country because it’s too expensive, so I interviewed a number of agencies and freelancers. IT Svit asked the best questions and provided good feedback and documentation. They also offered a price that I could afford.

      How much have you invested with them?

      We’ve spent about $27,000 USD.

      What is the status of this engagement?

      We started working together in March 2018 and the work is ongoing. It began as part-time and went full-time in July 2018.

      RESULTS & FEEDBACK

      What evidence can you share that demonstrates the impact of the engagement?

      It would’ve been difficult to develop this product ourselves since it’s so complicated. They have the technical expertise to quickly understand what we need and they provide good options when I don’t give them specific instruction on where to go next.

      How did IT Svit perform from a project management standpoint?

      Their CEO works nearly full-time on this project with us, and we touch base every day via Slack or GitHub. We also have conference calls once a month so I can share feedback from our side of the process. Their whole operation runs very efficiently and we haven’t had any issues.

      What did you find most impressive about them?

      Their technical skills are amazing. They’re responsive when we have any issues, even if it’s in the evening, which isn’t something I expected from freelancers. On top of that, their communication is always prompt.

      Are there any areas they could improve?

      None that I can think of.

      Do you have any advice for potential customers?

      Have a clear objective before starting the project and provide clear expectations. They’ll be able to offer better insights into the project that way.

      5.0
      Overall Score The project went quite well.
      • 5.0 Scheduling
        ON TIME / DEADLINES
        They meet deadlines and fix problems right away, even on the weekends.
      • 5.0 Cost
        Value / within estimates
        They’re on the low end compared to offers I’ve received from competitors.
      • 5.0 Quality
        Service & deliverables
        They’re highly technical and communicate well. Things go smoothly.
      • 5.0 NPS
        Willing to refer
        I don’t generally acknowledge that we use freelancers, but I’d likely recommend them.

      Blockchain & Shopify Dev for Application Developer

      "They executed the project according to our specifications and produced quality code."

      Quality: 
      5.0
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      $10,000 to $49,999
       
      Oct. 2017 - June 2018
      Project summary: 

      IT Svit served as a blockchain development partner for multiple Shopify projects. The team worked on application architecture and design implementation.

      The Reviewer
       
      1-10 Employees
       
      Minsk, Belarus
      Co-Founder, Application Developer
       
      Verified
      The Review
      Feedback summary: 

      The functional solutions had a stable code. The team was responsive, but could have been better organized at different stages of the partnership. Nonetheless, they met deadlines in a cost-effective manner. IT Svit is an ideal long-term partner for small-to-medium projects.

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I am the co-founder of an app development company. We develop e-commerce software and build SaaS products.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      We hired IT Svit to provide development services.

      SOLUTION

      What was the scope of their involvement?

      They worked on several projects including a blockchain loyalty solution for the Shopify market. We provided specifications and initial designs. Both teams met to discuss the application architecture and design implementation. More recently, they helped with applications that we connected to a Shopify store’s marketing side.

      What is the team composition?

      We worked with 6–7 people.

      How did you come to work with IT Svit?

      We found them via Upwork.

      How much have you invested in them?

      We have invested between $10,000–$50,000.

      What is the status of this engagement?

      We started working together in October 2017 and the project ended in June 2018.

      RESULTS & FEEDBACK

      What evidence can you share that demonstrates the impact of the engagement?

      IT Svit delivered a fully-functional solution. They executed the project according to our specifications and produced quality code. We used external QA testing and that team didn’t find any significant issues.

      How did IT Svit perform from a project management standpoint?

      The team was transparent. I led the project from all side and never encountered any issues. My team spoke with them daily. I interacted with IT Svit 1–2 times per week.

      What did you find most impressive about them?

      They were responsive and addressed any questions we had.

      Are there any areas they could improve?

      They could’ve been more organized during development and QA. The team did not cover all the processes we required.

      Do you have any advice for potential customers?

      IT Svit provided quality results at a reasonable price. We are still working with them because we’re satisfied with their services. The team is well-suited for small or mid-sized projects; I’m not sure about larger projects.

      5.0
      Overall Score
      • 5.0 Scheduling
        ON TIME / DEADLINES
        Even when we had to change the scope slightly, they still met the deadlines.
      • 5.0 Cost
        Value / within estimates
        They have lower rates.
      • 5.0 Quality
        Service & deliverables
      • 5.0 NPS
        Willing to refer
        I have already recommended them to another company.

      ELK Stack Custom Software Dev for Risk Management Company

      "IT Svit provides more resources and greater attention to detail than other vendors we’ve contracted."

      Quality: 
      4.5
      Schedule: 
      5.0
      Cost: 
      5.0
      Willing to refer: 
      5.0
      The Project
       
      Less than $10,000
       
      June 2018 - Ongoing
      Project summary: 

      IT Svit is an engineering and software development partner. The team executes projects using the ELK Stack and AWS cloud hosting.

      The Reviewer
       
      51-200 Employees
       
      Mandeville, Louisiana
      Ryan Wischkaemper
      Software Engineering Manager, PEC Safety
       
      Verified
      The Review
      Feedback summary: 

      The team is knowledgeable and iterates quickly. They capably managed early technical challenges and now provide consistent service. IT Svit leads each project with regular meetings and strategic resource allocation.

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I’m software engineering manager for PEC Safety.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      We hired IT Svit to provide engineering services on a short-term contract.

      SOLUTION

      What was the scope of their involvement?

      We held initial planning meetings to discuss our expectations for the engagement. During this stage, IT Svit made several recommendations. Currently, the team does custom software development with ELK Stack, Elasticsearch, Kibana, and Logstash in AWS. They also use Rancher Orchestration and Docker Orchestration.

      What is the team composition?

      We work with about three resources including the product manager, a lead developer, and 1–2 other developers.

      How did you come to work with IT Svit?

      We found them on Upwork.

      How much have you invested with them?

      We’ve spent between $5,000–$10,000.

      What is the status of this engagement?

      We started working together in June 2018 and the partnership is ongoing.

      RESULTS & FEEDBACK

      What evidence can you share that demonstrates the impact of the engagement?

      Up until two months ago, IT Svit worked under constrained conditions because we had security implications with our AWS infrastructure. Those concerns limited their capacity to work, and we appreciated their persistence during those challenges. Now, IT Svit has a greater capacity to deliver; they've picked up the pace on their deliverables. They’re doing a great job on that end.

      How did IT Svit perform from a project management standpoint?

      Overall, I’m happy their allocation of resources. Each week, we have at least three 30-minute video calls and several sync meetings; the latter is with the lead developer. The product manager stays in touch and keeps the project on track.

      What did you find most impressive about them?

      IT Svit provides more resources and greater attention to detail than other vendors we’ve contracted. Likewise, the team iterates quickly.

      Are there any areas they could improve?

      No, we’re happy with the engagement.

      Do you have any advice for potential customers?

      Although clients should evaluate several different options, IT Svit’s ELK Stack expertise distinguished the team from other prospective vendors. I did preliminary research for the interviews; the team clearly knew what they were talking about.

      5.0
      Overall Score We’re happy with their work.
      • 5.0 Scheduling
        ON TIME / DEADLINES
      • 5.0 Cost
        Value / within estimates
        The team is well-priced.
      • 4.5 Quality
        Service & deliverables
        They do excellent work.
      • 5.0 NPS
        Willing to refer

      Cloud Architecture Dev For Bioscience Company

      "The system administration component was strong, but the final result didn’t come together."

      Quality: 
      3.0
      Schedule: 
      2.5
      Cost: 
      2.5
      Willing to refer: 
      2.0
      The Project
       
      $10,000 to $49,999
       
      Apr. - Sep. 2018
      Project summary: 

      IT Svit was asked to develop a big data processing solution on Google Cloud Platform (GCP). The team suggested Jenkins for prototyping before transferring the pipeline to GCP.

      The Reviewer
       
      1-10 Employees
       
      Berlin, Germany
      Artyom Pugachev
      CEO, ProteiQ Biosciences GmbH
       
      Verified
      The Review
      Feedback summary: 

      Both prototype and GCP implementation were unusable to process multiple files. IT Svit did not provide a reasonable and immediate fix after issues arose during testing. They had strong sales skills, but limited expertise in GCP and high prices did not create value.

      A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

      BACKGROUND

      Introduce your business and what you do there.

      I’m the CEO and founder of ProteiQ Biosciences GmbH. We process large amounts of proteomics data.

      OPPORTUNITY / CHALLENGE

      What challenge were you trying to address with IT Svit?

      We wanted to create a scalable cloud solution for big data processing and offer that as a service to third parties. We hired IT Svit to architect a scalable infrastructure on Google Cloud Platform (GCP).

      SOLUTION

      What was the scope of their involvement?

      We met with IT Svit to discuss our ideas behind the project. The team looked at our software and ran it on their computer to experience the processing pipeline. A month later, we developed a roadmap. Since IT Svit thought the software was too complicated, they proposed to create a cloud-based prototype using Jenkins Pipeline.

      What is the team dynamic?

      We worked with a team lead and 2–3 developers. Different managers onboarded throughout the engagement.

      How did you come to work with IT Svit?

      I posted a job listing on Upwork that targeted agencies with GCP experience. I then interviewed the technical leads from each company we considered. We chose IT Svit based on the team’s experience and their performance in the interview.

      How much have you invested with them?

      We spent approximately $33,000.

      What is the status of this engagement?

      We started working with them from March–September 2018.

      RESULTS & FEEDBACK

      How did your relationship with IT Svit evolve?

      The implementation started in April 2018. But I later noticed that the team had been adding new features we didn’t need. I sat down with them again in May to define the features we needed for a working and scalable solution. At the end of June, I asked them to just build what we defined without adding anything new.

      IT Svit completed the first prototyping milestone in about a month and a half on Jenkins. We tested it and moved to implementation on GCP based on IT Svit's suggested architecture. We then did the first test in August of the GCP implementation. Unfortunately, IT Svit’s deliverables did not match our expectations. The solution crashed when we attempted to process more than one file in a project. When we aired our frustration, the team stated that we had never communicated the target picture to them, which prevented their ability to scale the solution. The team then gave us two options—stop the project or pay a fee to remedy the problem.

      That interaction led me to arrange a discussion between the technical lead and CEO. That exchange did not yield immediate results. As a workaround, our team bought a different server for our laboratory and migrated our workflow on to that. I then assigned our in-house team to complete the GCP project.

      The in-house team could remedy coding mistakes and make the solution work on a few files, however, the architecture proposed was not suitable for our task. We discussed the solution with Google Cloud engineers who confirmed that it could never work. We are now rebuilding everything from scratch with a different vendor.

      What problems arose and what did IT Svit do to address them?

      The internal team reviewed IT Svit’s work and determined that a misunderstanding occurred around GCP. They identified several basic mistakes that hindered the infrastructure’s scalability.

      IT Svit spent too much time on prototyping, but they completely lacked an understanding of GCP. Ultimately, even the prototype on Jenkins proved to be unhelpful.

      Describe the impact this engagement has had on your business.

      The Jenkins Pipeline implementation took 600 hours when the team’s initial estimate was 60 hours. Furthermore, transferring to GCP and prototyping was a disaster, likely as a result of from IT Svit’s unfamiliarity with GCP. Although this engagement hasn’t hindered our relationship with customers, it did keep us from performing faster. But our significant amount of internal activity made it difficult to pinpoint IT Svit’s overall impact.

      How was project management handled?

      Our project scope was clear and stable, but IT Svit didn’t create value for the cost. Their daily updates stopped abruptly. Similarly, the team had to redo documentation on three occasions. Our team interacted with account managers as needed. We also communicated via email and biweekly calls with the technical team.

      Is there anything that the vendor did well or that you would consider a strength?

      The team had strong sales, marketing, and communication skills. Although IT Svit needed extra time, they did a good job with the Jenkins Pipeline implementation. That component was basic system administration work, but they executed it well.

      In what specific areas can they improve?

      IT Svit needed to be more transparent about their GCP competency and abilities to handle complex projects.

      What advice do you have for clients with similar needs to yours?

      Give them clear instructions in writing and monitor their work closely.

      3.0
      Overall Score The communication wasn’t bad, but there was no value.
      • 2.5 Scheduling
        ON TIME / DEADLINES
        They never committed to specific deadlines. The team billed hours and gave excuses.
      • 2.5 Cost
        Value / within estimates
        We paid near our upper price limit because they offered a team lead and architecting services. However, we expected more for the amount of money.
      • 3.0 Quality
        Service & deliverables
        The system administration component was strong, but that's about it.
      • 2.0 NPS
        Willing to refer
        I’m not likely to refer them.

      Company response

      “I’m a big fan of people who speak negatively about me in public, and I’m most afraid of those who do it in secret”—Jay Baer.

      We received 16 reviews during 2 years of our presence at Clutch.co. 
      It’s the first ever review where the client hasn’t given us 5-stars, however, it may be the most valuable. 

      So let’s describe the situation:

      * The client had a complete control over the extended team and decided how to organize the resources while planning ahead by regular calls.
      * Every 2 weeks, we survey all clients in our internal feedback system. Artyom always rated us with top grades.
      * Artyom suddenly terminated the assignment and began to demand things that were not included in the initial scope of work.
      * After that, he stopped the contract, violating the agreement and not paying the bill.

      In our opinion, only one point in this feedback reflects the essence of all claims:
      “What advice do you have for clients with similar needs to yours?
      Give them clear instructions in writing and monitor their work closely.”

      The client acted as the project manager and project lead. Being a distributed team, we weren't informed about his business goals and could not meet his expectations becuase of that.

      We wish ProteiQ Biosciences to become a successful, unique company with a valuable mission. And IT Svit is always ready to help and achieve the clear and defined results.