Your Trusted Web & Mobile Development Partner

We are:
- Official Amazon AWS Certified Partner
- The Member of Norwegian-Ukrainian Chamber of Commerce
- Clutch & GoodFirms Leader with the highest rating

 

Quick Facts:
150+ accomplished projects
75% of Engineers are in Senior Positions
40% of AWS Certified Professionals
4-12 weeks - time we need for prototype development

 

For the FinTech industry, we build the products which were awarded as the "Most innovative technology provider of the Year" by SAA (cr2.com) and "A Software Pioneer of 2019 in the UK" (capitalise.com).

 

For the Healthcare industry, we build products for both hospitals and medical startups, following HIPPA, NHS, and FDA regulations. Our engineers created Europe's 1st Contact Tracing Mobile App for COVID-19 prevention, following GDPR and contact-tracing protocols (https://ralabs.org/cases/geohealthapp/).

 

For the Media industry, we build high-load platforms, optimizing their performance, as we did it for the largest Ukrainian media hromadske.ua.

 

For the Telecomm industry, we build web systems for enterprises' telecom traffic management, as we did for the largest mobile providers from the Fortune 500 list.

 

We Can Help You With:

- Web, Mobile & Custom Software Development

- IT Staff Augmentation

- Cloud Integration & Serverless

- Business Analysis and Project Discovery

- UI/UX Design (Portfolio: dribbble.com/ralabs_design_team, behance.net/ralabs_team)

- Technology Consulting

 

Why Are We Trusted?

Our value is a long-term relationship with both our partners and employees. You will never end relationships you are happy with. We take care of your project from the very beginning of engagement until the end of the maintenance period, which we guarantee for each of the clients.

 

Check our reviews and let us become

Your Trusted IT Partner
ralabs.org

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2014
Show all +
Lewes, FL
headquarters
other locations

Portfolio

Key clients: 
Capitalise, CR2, Forbes Cryptomarkets, Hromadske, conDati Inc.
Contact-Tracing App To Prevent Epidemics Spreading Image

Contact-Tracing App To Prevent Epidemics Spreading

Ralabs developed Europe's 1st contract-tracing mobile app to be used by the government to control the viruses spreading.

 

Within 1 month, our R&D team of 9 engineers led by CTO swiftly validated the idea of using GPS satellite-location tracking as a tool for preventing the spread of the virus. 

 

Result:

  • Successfully validated the concept of using a
contact tracing app for preventing an infection spreading

  • Launched the first iOS COVID-19 tracking app on the German and Swiss markets

  • Built infrastructure for 10+ million users

  • Gathered more than 15 million location coordinates

  • Utilized a Pan-European Privacy-Preserving Proximity Tracing protocol (PEPP-PT/PEPP) and followed the GDPR, providing full anonymization data security
  • 1000+ downloads of the app during the first month after the release and 98% of 5 stars grades in the App Store
  •  

    Read the full case study - https://ralabs.org/cases/geohealthapp/

    A Business Monitoring & Financial Advisory Platform Image

    A Business Monitoring & Financial Advisory Platform

    Since 2018, Ralabs is the main technology partner of capitalise.com - a financial marketplace solution, awarded as "A Software Pioneer of 2019 in the UK".

    Our dedicated team of 5 engineers built the monitoring system and mobile app for 3000+ accountants, which improved the business loan searching for over a hundred lenders and the UK’s largest banks.

    The result:

    ●   Built a

    native mobile app for accountants that simplifies their professional routine

    ●   Connected various third-party accounting solutions to gather financial data, helping to indicate the risks and opportunities based on the business’ financial profile

    ●   Built RESTfull APIs coherent with the best DevOps practices and OpenAPI specifications, thus allowing lenders to offer loans automatically and maximize their profit

    ●   The client won the Accounting Excellence award and was recognized as a "Software Pioneer of 2019" in the UK and raised £3.5 million in investment series A.

    Telecom Deals Management Platform for A Fortune 500 Company Image

    Telecom Deals Management Platform for A Fortune 500 Company

    Ralabs team of 4 engineers built Java-based a wholesale deals management and prediction platform for a Fortune 500 telecom company in the US.

    The Result:

    • The platform, designed for a mobile provider Telefónica, helping to manage its subsidiaries’, and partners’ roaming agreements;
    • Simplified the process of building mutually-advantageous partnerships with other providers;
    • Decreased the
    service’s cost;
  • Improved the roaming management processes on a global scale;
  • Automated data analysis and increased the company’s financial forecast capability.
  • An Omnichannel Mobile Banking Platform Image

    An Omnichannel Mobile Banking Platform

    http://www.cr2.com/

    Ralabs team of 7 engineers built a mobile banking app, which got an award of “Most innovative technology provider of the Year” by SAA.

    The Result:

    ●   Accelerated digital banking journey with a simple and instant mobile platform.

    ●   Increased profitability with an attractive Zero-Capex commercial model.

    ● 

     Customizable interface, which can be modified to the needs of each individual client.

    ●    Increased customer adoption rate with exceptional user experience.

    ●   Rapid deployment timeframes.

    Read the full case study here: https://ralabs.org/cases/omnichannel-banking/

    Federal Dental-Refferals Image

    Federal Dental-Refferals

    https://www.dental-referrals.org/

    An enterprise project for managing thousands of NHS patients’ referrals from the United Kingdom 

    Industry: Healthcare & Medical

    Team size: 5

    Partnership: 2018-ongoing

    Business need: To overhaul the outdated

    system, enhance its security, improve overall performance, migrate the app to cloud economics, and cut cost infrastructure maintenance.

    Value Delivered:

    • Refined the code quality and performance by increasing the unit testing percentage from 25% to 75%

    • Divided the monolith app into AWS microservices

    • Scrutinized, analyzed, and implemented the NHS Apps Library Requirements

    • Launched the platform's process of migrating from an on-premises basis to a cloud economy

    • Updated the existing Ruby/Ruby on Rails codebase to make the new EHR and EMR features possible

    • Boosted the app's testing response practices

    • Developed the app's successful third-party testing routine
    Skytango Image

    Skytango

    https://skytango.com/


    Value delivered:

    ●   Tool for managing drone operations. Easy and flexible app to minimize risks and make the process of creating aerial video more comfortable.

    ●   Real-time updating checklists for pilots with current information about location, necessary documentation for flying in that place, and weather

    forecasts.

    ●   Searching for drone pilots and checking their equipment, permissions, track compliance in one place.


    Read the full case study here: https://ralabs.org/cases/skytango/

    A High-Load Media Platform Image

    A High-Load Media Platform

    Ralabs team of 7 engineers and designers built a new website for hromadske.ua - the biggest independent media in Ukraine. 

    The Result:

    ●    Decreased the time editors spend managing the website by 70% and boosted website key performance metrics by 50%.

    ●    Optimized load and performance and solved DevOps challenges.

    ●    Cut server

    costs for AWS infrastructure and improved platform scalability and security.

    ●    Speed up pages loading time, simplified navigation and integrated a lot of features to adjust visitors' news-reading experience.

    ●    Integrated 15 third-party services: Cloudflare, Youtube, Smart TV, Facebook Pages, Podcast services, and more.

    Healthcare Analytical Tool Image

    Healthcare Analytical Tool

    Using Data Science instruments, the Ralabs team of 6 engineers built a HIPPA-compliant platform for hospitals in the US. 

    Value delivered:

    ●    Implemented Data Science models that reduce medical errors, save doctors’ time on diagnostics, and help to focus on delivering care.

    ●    Created accurate predictive models by mapping relationships between complex data sets.

    ●    Reducing the

    mistakes in medication administration and unnecessary performance of diagnostic tests.

    Read the full case study here: https://ralabs.org/cases/predictive-med/

    OneButton Image

    OneButton

    http://onebuttonlife.com/


    Value delivered:

    ●   Expanded technological capabilities of Smart Home to simplify managing home devices and keep up to date with the newest technology solutions.

    ●   Improved customer experience with a clear and easy interface.

    ●   Combined in one application comfort, strong validation system

    and reduce operational expenses.


    Read the full case study here: https://ralabs.org/cases/onebutton/

    conDati Marketing Analytics Image

    conDati Marketing Analytics

    Useful links:

    https://www.condati.com/ https://venturebeat.com/2018/05/31/condati-raises-4-75-million-for-digit...

     

    Value delivered:

    ●    Correcting the analytical platform with new solutions to improve customer

    experience.

    ●    Deploying of necessary changes in a short term for a reasonable price.

    ●    Explore the project team with experienced developers.

     

    Read the full case study here: https://ralabs.org/cases/marketing-analytics-tool/

    Reviews

    Sort by

    UI & UX Web Redesign for IT Company

    "We are very happy with how the project was handled and completed successfully."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Jan. - June 2020
    Project summary: 

    Ralabs provided web redesign in the UI and UX areas of a management console. The team made it more effective and straightforward for users. The company also required them to minimize the clicks in the console.

    The Reviewer
     
    11-50 Employees
     
    Tampa, Florida
    Dhaval Patel
    Product Manager, Utopic Software, LLC
     
    Verified
    The Review
    Feedback summary: 

    Ralabs’ efforts helped make the necessary changes to make their platform user-friendly. The console is not yet out in the public but several engineers already complimented it for its modern design and accessibility. The team is always ready to demo their creations and discuss its functionalities.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am a product manager at Utopic Software located in Tampa, Florida. We provide products to all forms of business, government, hospitals, schools, etc to keep their devices always up and running and have minimal downtime.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    We hired Ralabs for Web Design (UI/UX) for our management console. Our current management console is very dated and we wanted to completely redesign it to make us more functional and easy to use for our customers.

    What were your goals for this project?

    Our goal was to make sure that the user would have a better experience and ease of navigation on the new UI. We wanted to minimize the number of clicks and more visual information. Also, we wanted to add support for the UI/UX for phones and tablets so that customers can easily do the same functions on it.

    SOLUTION

    How did you select this vendor?

    We searched online and looked at the vendors that had used them in the past and felt that Ralabs was perfect for this project.

    Describe the project in detail.

    Once we started the project with Ralabs, we went over the current web management console. We went through the areas that we knew about where we needed to add improvements. Ralabs also performed interviews with some of our customers to get their feedback on what areas that they felt needed improvements.

    Once we had all the feedback, Ralabs proposed few design options based on our and customer inputs. They provided pros and cons of all designs and we selected the design that we felt was best for our customers and our product.

    What was the team composition?

    We were assigned one project manager and two UI/UX engineers.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    The project was completed successfully within the time frame. We are extremely happy with the new management console and the improvements that it will provide to our current and future customers. It will take some time for us to release this new management console to our customers but customers are really excited about this new management console.

    The feedback from UI/UX engineers and giving their inputs based on their experience was very helpful to make this a very modern and easy to use web management console.

    How effective was the workflow between your team and theirs?

    The communication was very clear and had weekly calls with the Ralabs team to go over completed functionality and the next steps. They brought up issues and possible solutions right away to make sure the project would not be delayed. Ralabs performed demo and completed functionality and provided their inputs as the project move forward.

    What did you find most impressive about this company?

    We were extremely happy with the Ralabs team and their knowledge. They were extremely professional yet fun to work with. The communication was great and we were always looking forward to our weekly calls with the Ralabs team. We are very happy with how the project was handled and completed successfully.

    Are there any areas for improvement?

    We are fully satisfied with Ralabs work on this project and looking forward to working with them in future.

    5.0
    Overall Score Overall we could not have asked for anything better. Great work!
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Project was started and completed on time.
    • 5.0 Cost
      Value / within estimates
      Cost for the project was very reasonable based on the market.
    • 5.0 Quality
      Service & deliverables
      Communicative, Professional and well experienced
    • 5.0 NPS
      Willing to refer
      I would definitely refer Ralabs to a friend and would definitely hire them in future projects.

    Web App Dev Augmentation for Data Clearing Business

    "they quickly earned my trust and built the confidence that they will deliver the committed features on time."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Sept. 2019 - June 2020
    Project summary: 

    Ralabs augmented the internal development team, providing front- and backend developers to build a web app. The solution used the company's data to provide actionable insights for their clients' businesses.

    The Reviewer
     
    1,001-5,000 Employees
     
    Luxembourg
    Software Engineer Manager, Financial & Data Clearing Co.
     
    Not verified
    The Review
    Feedback summary: 

    By supplying senior-level engineers, Ralabs blended into the in-house team dynamic quickly and were well-integrated into the Scrum methodology. They were technically strong, produced high-quality products, and worked independently. There was no need to micromanage them.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I oversee the software development of one of the products of our company.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    We hired people from Ralabs to augment our software development team with frontend and backend developers.

    What were your goals for this project?

    The goals were to develop a product (web application) being able to use the data processed by our company and provide actionable insights to our customers for maximizing the profits from their business.

    SOLUTION

    How did you select this vendor?

    I had to conduct a series of interviews with the company's top management and their software engineers to see if they had the right talent to augment my software development team.

    Ralabs' pitch was that they will provide us the top-performing talent and in case we claim anyone not being a good fit - they would provide alternatives with no questions asked and without impacting our project's deadlines. They were very motivated to be engaged in our project.

    Describe the project in detail.

    Once this vendor was selected for our project we had a series of interviews with the candidates submitted by Ralabs. I needed very strong senior software engineers into my team to develop the front-end and the back-end of the product.

    What was the team composition?

    We hired 2 front-end and 1 back-end developers from Ralabs with the plans to extend further our relationship.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    The vendor's employees have blended into my team and quickly became an integral part of the team. They were part of all the scrum ceremonies actively contributing in every stage of the SDLC.

    They were technically strong, producing deliverables with high quality and working transparently. There was no need to micromanage them and they quickly earned my trust and built the confidence that they will deliver the committed features on time.

    How effective was the workflow between your team and theirs?

    I had a dedicated delivery manager who was in continuous contact with me helping to make all organizational aspects of our collaboration go smooth. And it worked very well.

    What did you find most impressive about this company?

    This vendor has access to great talent and their services are reasonably priced. They work very hard to earn and maintain trusted relationships. They ensure a guaranteed quality of service and stick to their promises.

    Are there any areas for improvement?

    Since our requirements for the candidates were very strong and demanding, it took us some time until we have found the best fit. But it was worth it since the software engineers I got were of top-notch.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Website Dev for Media Platform

    "They take your projects seriously."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Mar. - June 2020
    Project summary: 

    Ralabs provided website development on a donation system for a media platform. Their team supplied an engineer and UI/UX design.

    The Reviewer
     
    51-200 Employees
     
    Kyiv, Ukraine
    Artem Arutyunyan
    Head of Product, hromadske.ua
     
    Verified
    The Review
    Feedback summary: 

    Ralabs successfully brought significant engagement to the platform. They managed the project well and were very dedicated. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Head of Product at hromadske.ua

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    We hired Ralabs because we needed our website-embedded donation support system to be developed from scratch.

    What were your goals for this project?

    Hromadske.ua is a fully-independent media platform that takes no financial influxes from the media corporations or businesses. We are working for people and thus we are supported by people. Our goal was to have a user donation support system developed for our website.

    SOLUTION

    How did you select this vendor?

    Ralabs have successfully dealt with a complete overhaul of our website, having improved its workload, hosting capabilities, and user’s experience. We were highly satisfied with their work, so the decision to hire them again was not even questioned.

    Describe the project and the services they provided in detail.

    Our donation modules on Hromadske’s website required quite an improvement. The widgets that were used to attract the users’ attention and actually propel them into donating have been outdated and obsolete. So, we wanted to have them improved and polished as well, as having a separate donation hub for Hromadske.ua developed. We also required an enhancement of the visual framework of the donation tools which would make it easier for us to tell our customers about the benefits that a donation made can actually bring them like, for example, a subscription discount.

    What was the team composition?

    Ralabs have allocated 1 engineer, QA, PM, and UI/UX Designer to our project.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The system delivered by Ralabs helped us to engage hundreds of people to support Hromadske. As Hromadske is a non-profit organization, the development of the donut system for support was critical for us.

    How was project management arranged and how effective was it?

    Ralabs manage their projects in a continuous manner. They start managing when you accept their proposal and do not stop until the maintenance phase is over.

    What did you find most impressive about this company?

    They are dedicated to what they do and it can be seen. And yes, they take your projects seriously as if it was their own product.

    Are there any areas for improvement?

    I cannot think of any. Having shown dedication to what we’ve asked them to do, Ralabs did not leave any blank spaces in our confidence that they are a truly reliable partner.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Custom Web App Dev & Tech Strategy for HealthTech Startup

    "It was great to incorporate them into our team and quickly execute on the goals we had."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. - May 2019
    Project summary: 

    A healthtech machine learning startup hired Ralabs to develop their insights dashboard. The team consulted on technology along the way, using React.js, Python, and Google Cloud Compute.

    The Reviewer
     
    Seattle, Washington
    Head of Engineering, HealthTech Co.
     
    Verified
    The Review
    Feedback summary: 

    With their dedication to advising and consulting, Ralabs contributed a tremendous amount of value to the project. Their code was technically sound, and the team navigated the time difference well, making themselves available at all times. Customers can expect a smooth, successful engagement.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the head of engineering at a health tech machine learning startup. Our focus is on combining data science with findings in the health domain. Basically, we aim to drive insights from clinical data.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Ralabs?

    We started creating a product that gave clinicians a dashboard for viewing the insights provided by our machine learning algorithms. As an example, if there was an increase in a certain type of caseload, this dashboard would allow a clinician or, more likely, the head of the department to explore what might be going on.

    We came up with a prototype internally, and we needed to add a lot of functionalities that would support the clinicians. We needed Ralabs’ expertise to refactor it into a format that was more easily maintainable.

    SOLUTION

    What was the scope of their involvement?

    At first, we engaged Ralabs as an advisor, to consult and explore a few technology options T.hen, we had them rebuild the platform in the new tech stack. Ralabs is particularly fluent in WebAssembly, but also Python and any JavaScript-based languages. We talked about AngularJS and Vue.js versus React.js, and we ended up going with React.js after talking with them.

    For the backend machine learning algorithm, we ended up using Python because our data scientists were more familiar with it, and they found out that the models we were running would run less efficiently in WebAssembly. It was worth the extra work to do it that way. We hosted it on Google Cloud Compute. Ralabs also helped us a lot with DevOps, because we weren’t familiar with deploying something at scale. 

    The platform is a web application that’s also formatted for mobile use. The more exploratory parts of it function as a web app. Once a clinician figures out what they’re more interested in, it’s pretty easy to pull up the information on their mobile phone in-between rounds or when they have a bit of time to review it.

    Ralabs also had a designer look over the solution, and gave us a lot of good suggestions for UI improvements.

    What is the team composition?

    I worked with Andrew (CEO) and several of their developers. I also worked with one of their product managers, a designer, and a DevOps person for a little bit. One of the nice things about using them is that we could use some of their resources for a limited time on an as-needed basis, and didn’t need to hire full-time employees. That also made vetting easier.

    How did you come to work with Ralabs?

    I think it was through a referral from a friend.

    How much have you invested with them?

    The total cost was $14,000–$15,000. It was a pretty small project, but we added on a bit of work as we went.

    What is the status of this engagement?

    We started working with Ralabs in Q1 of 2019, and we wrapped everything up about three months later.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They were on time most of the time, more than any other set of developers I’ve used before, and even more than our internal team. That was really nice, and also pretty rare.

    As far as code goes, Ralabs adhered to modern Python and JavaScript standards. Their quality and style were fantastic. If we told them that we needed to do it another way, they would adhere to it pretty quickly, within a few days. They also gave us some advice on good branching and deployment strategies, and we adopted those in accordance with their advice. It was great to incorporate them into our team and quickly execute on the goals we had.

    How did Ralabs perform from a project management standpoint?

    We used Jira, which we were already using internally. Originally, Ralabs had a project manager work with us to make sure everything was up to date, but we eventually decided that they’d just adhere to our project management. We stopped using their project manager about a week into it. Throughout the project, they were pleasantly fast with getting everything done, and pleasantly on time.

    What did you find most impressive about them?

    They did a good job of advising us on what to do when it was relevant to do so, but they also communicated and listened to what we’d already learned. There were things that we knew about the domain that they didn’t, and there were things that they knew about development and deployment that we didn’t. They did a good job of working together with us and keeping us in the loop, whether it was through Slack or email. 

    Aside from technical hard skills, they were also really good about being on time for meetings. They’re based in Ukraine, but they were still available in accordance with our time zone. We engaged them with the expectation that we’d have a couple of hours of overlap per day, but they were certainly more available than that. 

    The Ralabs team woke up earlier and stayed up later, especially when we needed it. There were a couple of times when we needed something at what would’ve been the middle of the night for them, and, even though their developer was at home, he responded on Slack.

    Are there any areas they could improve?

    I can’t think of anything that stands out, in terms of huge problems. It was a relatively small project, but they did a good job with it. They were great technically, which was pretty obvious from the get go. 

    Do you have any advice for future clients of theirs?

    Ralabs can do more than just being an execution shop. I’d definitely recommend that people talk to Andrew, show him the problem they’re trying to solve, and listen to him for 10–15 minutes, to see if he identifies anything similar or relevant. 

    We’ve worked on quite a few projects, and it was nice to learn from them in the beginning what was relevant. Andrew was really helpful in detailing some of the things he’d seen, and what he’d do in those situations.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I’ve referred them to a couple of people.

    Recruitment Platform Dev for Startup

    "Ralabs has accomplished more than four projects for us, and the quality has always been very satisfactory."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2019 - Ongoing
    Project summary: 

    A startup hired Ralabs to work on web development for a recruitment platform. They used Ruby on Rails for backend development, improved the system's UI, and replaced the platform's outdated interface.

    The Reviewer
     
    11-50 Employees
     
    Cambridge, Massachucetts
    CTO, Startup Code Works
     
    Verified
    The Review
    Feedback summary: 

    The excellent programmers and software architects at Ralabs improved the operational performance of the platform and built a user-friendly and responsive interface. Their team was responsive, communicative, and thoughtful, always going above and beyond to find the right solutions. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the CTO of Startup Codeworks

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    Web Development for a Recruitment Platform

    What were your goals for this project?

    Our goal was to build and improve our platform's workflow and user interface, as well as identifying and fixing the system's vulnerabilities, and the issues not identified/fixed by the previous vendors.

    SOLUTION

    How did you select this vendor?

    We met Ralabs’ representatives at a tech conference and since then we have been in regular communication with the company’s sales rep. Given the quality failures of the previous vendors we were skeptical at first but we decided based on other clients reference checks to give it a try. The results were very good. . The expertise of the team matched, and some cases exceeded ,our expectations. We engaged a team of Ruby developers for backend development, front-end developers, and also helped us with advanced AWS configuration such as load balancing and security auditing.

    Describe the project and the services they provided in detail.

    Our pivotal requirement was improving the platform’s user interface and updating the system’s workflow. They were tasked with designing and developing both the UI/UX and backend of the platform. Additionally, their team helped us rewrite and update our existing RoR framework. They also replaced our platform’s outdated interface with a much more modern design.

    What was the team composition?

    3 engineers, 1 product manager, 1 QA, 1 designer

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    They helped us improve the operational performance of the platform and built a user-friendly and responsive interface. This was instrumental as it allowed us to showcase to our client that we were employing the latest designs, libraries, and frameworks. As of now, Ralabs has accomplished more than four projects for us and the quality of the final product has always been very satisfactory.

    How was project management arranged and how effective was it?

    Project management was as expected. We utilized the agile methodology with weekly sprints and reviews and daily scrum meetings. They employed task tracking and reporting software and followed project management best practices and kept us well informed on milestones etc. The team has always been quick to answer any questions and overall were insightful and incredibly helpful. The company management was also very attentive and checking in with us weekly to ensure the project was on track and within our budget parameters.

    What did you find most impressive about this company?

    Excellent technical expertise. Many companies have strong programmers like RaLabs but they also had some excellent software architects. Getting that right can have a massive positive impact on the development cycle of projects. Also, they didn’t steer us into a partial technology just because they had expertise in it. They were very thoughtful and worked with us to find the right technology for the problem at hand. They also had a good bench of full-stack developers which is often hard to find.

    Are there any areas for improvement?

    There’s always room for improvement even at the best of companies. We would like to see them continue to grow their data engineering team since they had a deep bench of developers and designers but sometimes we had to wait a few days to avail of their data architect who was in high demand. Overall It was our pleasure to work with Ralabs and we recommend them highly!

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Excellent. They never missed our weekly meeting, sprints or scrums and always had a prepared agenda. No issues with scheduling team members
    • 4.0 Cost
      Value / within estimates
      Very competitive pricing
    • 5.0 Quality
      Service & deliverables
      They delivered the project on time and within budget and very few ongoing bugs or maintenance issues
    • 5.0 NPS
      Willing to refer

    Web Dev for Online Educational Company

    "We came to a mutual agreement that satisfied all of our interests."

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    4.0
    The Project
     
    $10,000 to $49,999
     
    Apr. 2019 - May 2020
    Project summary: 

    Ralabs was hired to develop the backend of a corporate website. 

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Partner, Online Educational Company
     
    Verified
    The Review
    Feedback summary: 

    While some parts of the project went smoothly, it was ultimately unsuccessful due to communication issues and misunderstandings. Since then, Ralabs and the client had a discussion and came to a mutual agreement. Both parties eventually decided to end the collaboration and did so respectfully. This review was originally 0.5 stars overall. It was updated by the client on July 10, 2020.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am a partner at a hospitality company that provides online education for hospitality. We are currently in the pre-launch stage.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Ralabs?

    We hired Ralabs to develop the backend for our corporate website, which is supposed to present our services.

    SOLUTION

    What was the scope of their involvement?

    We had the frontend ready. We then did the initial design and programming, and we were supposed to adopt the backend. We worked on a time and material basis. When we received the invoice for the last sprint, the amount of time spent looked suspicious.

    We asked them to check it and the developers said that it was fine. We then notified them that we would carry out an audit, and they confirmed and asked for a few days to prepare some comments. 

    After accepting their request, they asked for two more days every week for two months. Ralabs then told us that they wouldn’t provide access to the code to carry out the audit. They wanted us to make the payment first and then they would give us access to code to audit it.

    Because of this, we lost our booking with the auditing company and we couldn’t explain to our partners and investors why our development company kept asking for an extension on a weekly basis, and Ralabs couldn’t explain it either. 

    We then carried out the audit with multiple auditing companies using time logs and the CMS, and it showed that the time was increased on average by 3–4 times for the last sprint. We also evaluated the whole project and came to the conclusion that 6–8 times more time was spent on development than necessary.

    We did extensive research and talked to companies worldwide, asking them for their estimates. None of them could come close to explaining how we ended up spending that much time on this project.

    What is the team composition?

    Our main point of contact was Roman (CTO & Co-Founder) and we worked with 3–4 developers. Throughout the process, we were in touch with Roman and he was very nice and easy to talk to. However, we had a different experience with Andrew (CEO) who was unwilling to listen to us or negotiate.

    We tried to go through friendly negotiation stages and even engaged mediators who we covered financially. During the 2-week timeframe we had allocated for negotiations, the CEO couldn’t find time to talk to us although he knew the project was on hold and we needed to solve it asap as we were losing time and money.

    How did you come to work with Ralabs?

    Our design partner, who we are very happy with, had experience working with Ralabs and recommended them. So, we thought that it would be easy for us to work with them too. 

    How much have you invested with them?

    We paid $20,000. We didn’t cover the last sprints because we wanted to check the work.

    What is the status of this engagement?

    We worked with them from April 2019–May 2020. We told them we would be doing the audit in February 2020 and it was in April 2020 that we asked them to provide an explanation for why they kept playing for time and avoiding the audit.

    We tried to be patient with them, believing that they would eventually give us access but, in May 2020, they said they wouldn’t do that.

    RESULTS & FEEDBACK

    Describe the impact this engagement has had on your business.

    We will have to redo the whole project as the quality was low. We were supposed to have the project done by March 2020, but now it’s on hold. Additionally, we don’t have a website because everything is in the hands of Ralabs. Due to all of this, our relationship with our partners and investors has worsened. 

    We lost money, time, and our relationship with investors because of Ralabs. Our company has also experienced financial losses not only because of the standstill when we still have to pay salaries and cannot operate, but also because we paid for auditing services and for mediators to carry out friendly negotiations that didn’t end up happening because the team couldn’t find a time to talk to us. 

    After doing research and estimations, we discovered that we can redo what we have now with dozens of other companies within 3–4 weeks. Overall, we’re in a very bad position because of this. We trusted the recommendation that we got and we didn’t do many checks while we were hiring them.

    How did Ralabs perform from a project management standpoint?

    The project managers on our side had to spend more time on the project because Ralabs’ project managers had missed certain information or had forgotten to transfer it to IT. Most of the bugs that needed to be corrected had to be repeated 3–5 times.

    Everything was perfectly fine up until we requested to carry out the audit. The team wasn’t able to meet deadlines. When we were adopting the backend to the new design, it took them three times longer than originally planned.  

    Is there anything that the vendor did well or that you would consider a strength?

    The CTO did his best to negotiate, but we understood that he didn’t have a say in this situation.

    In what specific areas can they improve?

    I would suggest that they don’t treat customers like this, cheat, or play for time in the manner that we experienced. Ralabs knew that they put us in a bad position when they did this. If they know that they’ve done something wrong, they should just be honest about it, talk to their clients, try to understand their position, and not avoid it.

    Do you have any advice for potential customers?

    Be careful and understand that you won't be able to check the work provided. The whole experience ended up being a nightmare from a business point of view.

    Updated Review

    This review was updated by the client on July 10, 2020. The original star ratings were: Overall - 0.5, Quality - 2, Schedule - 1, Cost - 0.5, NPS - 0.5. New content is below:

    SOLUTION

    What was the scope of their involvement?

    We had two scopes of work with the developer - both involved backend work. The first sprint went fine and according to the schedule with a fixed price approach. For the second one, we were supposed to adopt the previously developed backend to an updated design working on a time and material basis.

    Our expectations were that the second sprint would go as efficiently as the first one went and at some point, we relaxed the control over the situation. This eventually led to misunderstandings and different views on how the work should be done and how long it should take.

    The whole situation generated confusion between our companies and we decided to find another developing company to proceed with.

    What is the team dynamic?

    Our main point of contact was Roman (CTO & Co-Founder) and we worked with 3–4 developers on an ongoing basis. Throughout the process, we were in touch with Roman and he was very nice and easy to talk to.

    Although, initially, we found it hard to come to an agreement with Andrew (CEO) we want to acknowledge that he eventually heard us and put a lot of effort into communication.

    We resumed our negotiations efficiently, and we are pleased to confirm that Ralabs showed respect to our circumstances, and they agreed to satisfy our requirements and compensate for our expenses.

    How much have you invested with them?

    We paid $16,000

    What is the status of this engagement?

    We began working with them in April 2019 and the disagreements arose in April 2020. In June 2020, we terminated the collaboration in a friendly manner without any claims from either side.

    RESULTS & FEEDBACK

    How did your relationship with the vendor evolve?

    We have gone through different stages in our relationship. As in any collaboration, we had periods when everything moved smoothly and periods when complexities or misalignments in understanding, views, or approaches between our team arose.

    While we decided it was best for both teams to stop the engagement, we are pleased with the fact that the termination went smoothly and based on the future interests of both our project and Ralabs'.

    How did Ralabs address the challenges that arose?

    Despite misunderstandings and lack of efficiency in the negotiations at the outset, in the end, Ralabs' management team demonstrated a willingness to collaborate and to take into consideration the difficulties and long-term interests of the client. Eventually, we came to a mutual agreement that satisfied all of our interests.

    Describe the impact this engagement has had on your business.

    We decided to redo the project as the speed and approach appeared to be unsuitable for our needs.

    As a result of the incomprehension and lack of efficient communication with Ralabs, we have gone through a difficult and burdensome period of keeping the project on hold and having complicated relations with investors and partners.

    However, we want to commend Ralabs' efforts in resolving the generated complexity between our companies. We have seen the transformation in attitude and approach from their management.

    I am sure that both of our teams have emerged from this crisis being wiser and more attentive. Eventually, Ralabs navigated this situation with a focus on long-term relations and the client’s interests.

    How was project management handled?

    The project managers on our side had to spend more time on the project because occasionally information was missed or not transferred in a timely manner to respective managers. Even though we terminated the partnership, Ralabs consented to fix the bugs.

    Is there anything that the vendor did well or that you would consider a strength?

    Roman, the CTO did his best to negotiate throughout the collaboration. The CEO demonstrated an ability to adapt, pay attention, and stand up for the long-term interests of both his company and his client.

    In what specific areas can they improve?

    We suggest that Ralabs pay attention to customer dissatisfaction at earlier stages and be more transparent in their communication. This is a good lesson for both of us and I'm sure this situation will not be repeated with new clients. We are glad to have ended this collaboration with mutual respect and understanding.

    What advice do you have for clients with similar needs to yours?

    Discuss everything with more attention, and clear out confusion or unexplained issues right away. Additionally, be clear and insistent in explaining your position and arising complications if you have any.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer

    Web-Based Game Dev for Medical Manufacturer

    "The Ralabs team was full of good and smart people and had an exceptional working culture."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    May 2019 - Sept. 2020
    Project summary: 

    Ralabs took on the task of creating a web-based, multi-player tournament game for a medical manufacturer. A team of 5 worked to deliver a medically-themed game which would promote the client at medical events.

    The Reviewer
     
    51-200 Employees
     
    Kiev, Ukraine
    Lena Lebedeva
    Assistant to Project Manager, Xema Ltd
     
    Verified
    The Review
    Feedback summary: 

    Ralabs executed a game that's empowered the client to close many deals in the last two conferences. What's more, the final product incited industry interest in the client's software and effectively created a new line of business for the company. The workflow and project management were flawless.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am a project manager at Xema Co. Ltd - a large-scale biological manufacturer. Over the course of twenty years, Xema has developed from a small-scale contract manufacturer of human antigen proteins to one of the world’s leading biological companies in providing tumor marker antigens and corresponding monoclonal antibodies.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    To create a modern web-based, multi-player tournament “game” that allows checking the proficiency and accuracy of manual procedures of laboratory workers.

    What were your goals for this project?

    Promote Xema Corporate Group at medical events. Create a tool that will allow checking the proficiency of laboratory workers, and to create a tool that will help to educate new laboratory workers on several manual laboratory procedures.

    SOLUTION

    How did you select this vendor?

    Ralabs was a recommendation from a business partner who worked with them in the past. We also selected more than 10 vendors and ended up working with Ralabs because of the Healthcare and IOT experience. The Ralabs team was full of good and smart people and had an exceptional working culture.

    Describe the project and the services they provided in detail.

    The project consists of 3 major parts: - Admin panel for managing all of the users, and tournaments;

    - The user interface, that encapsulates all of the major features of the software: Start/End tournaments, upload results, connects with the “reader device”;

    - Tournament table, which shows all of the user results live. Ralabs were responsible for building all of the parts, including business research, Software development, IoT, UI/UX design, CI/CD, and deployment.

    What was the team composition?

    Ralabs provided five teammates for this project: Software Engineer, Solution Architect, Manual and Automation QA, Project Manager, and DevOps/SA.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The product allowed us to close many deals during the last two conferences we had. Also, it spawned interest in the industry to our software, and currently, we are working on packaging this to sell as a product to other businesses similar to XEMA. So the business impact was enormous because it created a new line of business for our company.

    How was project management arranged and how effective was it?

    The team used SCRUM. I must say, that everything was just spotless.

    What did you find most impressive about this company?

    They were all willing to help. Each time we required help during the evening or even times over the weekend, the Ralabs team was there for us.

    Are there any areas for improvement?

    None! All good as it is!

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web App Dev for Housing Corporation Communication Platform

    “They think along with me to ensure that the quality is high.”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Jan. - Nov. 2019
    Project summary: 

    Using given internal designs. Ralabs developed a housing tenant-to-corporation communications app. Throughout the development process, the team utilized Ruby on Rails as well as React and Angular.

    The Reviewer
     
    1-10 Employees
     
    Amsterdam, Netherlands
    Dexter Smith
    CCO, Talck
     
    Verified
    The Review
    Feedback summary: 

    While the product is still being pilot tested by its first users, the app is fully functioning and working as intended. The team collaborated with their partner, fulling embracing the iterative development process and working closely with their client. They took a strategic technical approach.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a UX designer and also the CCO of Talck. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Ralabs?

    We thought of a concept that would give housing corporations and their tenants better communication between one another. Our team needed to develop a platform that would realize our concept.

    SOLUTION

    What was the scope of their involvement?

    I designed the whole platform, and we wrote technical documentation together. Then, we had two sessions to determine the best approach for developing the app. That allowed us to figure out what kind of timeline and staffing would be appropriate. Eventually, we chose a technical direction. From there, they took on all the development work for the solution. They used Ruby on Rails on the backend as well as React and Angular on the frontend.  

    What is the team composition?

    We had a project manager, a frontend developer, a backend developer, a DevOps developer, and another resource. They weren’t all full-time, but we did have five of their team members assigned to the work. 

    How did you come to work with Ralabs?

    I’d worked with their team in the past and had a great experience with them. Initially, I met them at a conference. They were kind and professional, and I appreciated our chats. We sent out proposals to multiple agencies to see what ideas they had for the work.

    They were easily the winner due to their professionalism, willingness to think ahead, and their affordable price points. After selecting them the first time, we had a great collaboration. I never thought about hiring anyone else for the work.  

    What is the status of this engagement?

    We collaborated from January–November 2019.  

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We’re running a pilot test with one client and 1,000 houses. The solution is fully-functioning, and both parties are using it for communication. We haven’t had any issues—it’s working flawlessly and as expected.  

    How did Ralabs perform from a project management standpoint?

    They’re always standing by to help us. We planned the project in Excel and worked closely with them to make sure we were both on the same page. Sometimes deadlines weren’t hit, but everything we needed was there on time. 

    What did you find most impressive about them?

    They’re always pushing us to improve the product. We can take comfort in knowing that they won’t be building the solution blindly because they’re always asking the right questions. They think along with me to ensure that the quality is high. Their technical approach is also well-developed. 

    Are there any areas they could improve?

    Sometimes deadlines weren’t made. Although they always clearly communicated when this was going to be the case, it would be nice to have clearer estimates at the beginning of a project. 

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
      A few of the deadlines were missed.
    • 5.0 Cost
      Value / within estimates
      Their cost and quality are good.
    • 5.0 Quality
      Service & deliverables
      Their services and deliverables were great.
    • 5.0 NPS
      Willing to refer

    Worker Identification & Payment System for IT Solutions Firm

    "Ralabs can be trusted with writing good, maintainable code that follows best practices."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    June - Aug. 2019
    Project summary: 

    Through the construction of a front- and backend, Ralabs built a system allowing users to upload identification documents and pay workers using Paypal, Tranferwise, and other platforms.

    The Reviewer
     
    1-10 Employees
     
    Boston, United States
    Severin Ibarluzea
    CTO, WorkAround Online
     
    Verified
    The Review
    Feedback summary: 

    The final product has eliminated the need for manual payments and saved the client several months of internal development work. Through effective project management, there were very few miscommunications, even when dealing with third-party vendors.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    CTO and WorkAround Online, a company that organizes a workforce to work on massive micro task projects with web software

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    Ralabs built us a system to enable workers to upload documents for identification and administrators to pay workers through a variety of payment systems, e.g. Paypal, Transferwise etc.

    What were your goals for this project?

    Entire web frontend and backend with multiple third-party integrations.

    SOLUTION

    How did you select this vendor?

    I met Ralabs at a conference and liked their approach to building projects, which is built on the best modern standards and efficient minimal project management strategies. I compared them with 3-5 other vendors.

    Describe the project and the services they provided in detail.

    Built an entire web frontend for workers to:

    • upload documents
    • view payment history
    • request payment and approval from a variety of payment sources

    They also constructed an administrator panel with controls for approving payments and identification from workers. They then built a backend with an API including a Postgres Database schema. The backend had many complex state machines which were cleanly defined and implemented. They integrated with our deployment scheme and built into our Auth0 authentication system. There were many difficult state machines

    What was the team composition?

    One project manager and one senior full-stack developer.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The system has saved us several months of internal development and eliminated the need for hundreds of manual payments via Paypal, Transferwise and Bill.com monthly. This is projected to save us 40 man-hours internally every month.

    How was project management arranged and how effective was it?

    The project management was extremely effective- we knew what was going on every day of the project and there were very few minor miscommunications which were mostly due to third-party vendors.

    What did you find most impressive about this company?

    We've already performed maintenance on the codebase we were provided and were impressed at how easy it was to modify, work with or extend. Ralabs can be trusted with writing good, maintainable code that follows best practices. I was pretty worried about this going in so we're very happy at the outcome. They made MANY last minute changes as we were preparing to deploy without any schedule change which was very appreciated.

    Are there any areas for improvement?

    N/A

    5.0
    Overall Score Quality code, performed quickly, effective communication, product works well.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Simple
    • 5.0 Cost
      Value / within estimates
      Extremely effective relative to Boston firms.
    • 5.0 Quality
      Service & deliverables
      Excellent code, easy to maintain.
    • 5.0 NPS
      Willing to refer
      Very likely for friends who have well-specified projects.

    Full-Stack Development for Media Nonprofit

    "The team was extremely smart, intelligent, dedicated, and professional."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Oct. 2017 - July 2019
    Project summary: 

    Using Node.js and React, Ralabs developed a website, management system, and UI/UX. They also handled the discovery, design, and migration phases. 

    The Reviewer
     
    51-200 Employees
     
    Ukraine, Kiev
    Artem Arutyunyan
    Head of Digital, NGO Public TV (hromadske.ua)
     
    Verified
    The Review
    Feedback summary: 

    By dramatically improving the website's speed and performance, Ralabs boosted user retention rates while cutting server costs and streamlining the staff workflow. The team was always prompt, knowledgeable, and helpful. They worked long hours to deliver exceptional work in a timely manner. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm the head of digital at Hromadske.ua, the largest and most popular social network and nonprofit online media platform in Ukraine. We create independent television and radio broadcasts and have two million monthly active users. In 2014, we started broadcasting internationally to highlight news about Ukraine for an English-speaking audience.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Ralabs?

    Since the website is the entry point to our business, it's crucial for it to be scalable and have a high-quality UI/UX. We needed an experienced, energetic, proactive team for full-stack software development, technical support, and maintenance. 

    What were your goals for this project?

    Our goals were to improve our metrics, particularly user retention, and reduce infrastructure support costs. We had a limited AWS budget, so we asked them to build and optimize the infrastructure based on the high-end costs. Like other media, our user traffic is irregular. Everything needed to work smoothly, regardless of whether we have 100 or one million unique users.

    SOLUTION

    How did you select this vendor?

    We found them through an open tender. During the final round, we chose Relabs from several award-winning agencies. We decided to work with them because we were on the same page and got along well. After a few meetings, we trusted their expertise in digital innovation.

    Describe the project and the services they provided in detail.

    Ralabs completely rebuilt our infrastructure, website, management panel, cloud WYSIWYG editor, and UX. We used Next.js, React, Node.js, AWS, and Kubernetes to develop all the features.

    During a UX discovery phase, they built personas, prepared analytics, and created an AWS infrastructure that could handle our irregular load. We used an agile approach to release features iteratively. Eventually, they stored images and migrated content from AWS S3.

    What was the team composition?

    Initially, the CTO and CEO gathered requirements and prepared our feature backlog. We started with two software engineers. When we reached the development stage, we added seven engineers, one project manager, and a few QA engineers to produce a high-tech outcome. The team also included part-time DevOps engineers for deployments, configurations, and other elements of the release process.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    This project boosted the speed and performance of our website significantly. We improved user retention, decreased our bounce rate, and increased the time visitors spend on the site. We also reduced the cost of our AWS infrastructure and the time that our journalists spend managing the site.

    How was project management arranged and how effective was it?

    We communicated through Slack and Jira and followed the Scrum methodology, focusing on the product backlog. We hosted the first few meetings in our office, after which I visited their headquarters several times. 

    What did you find most impressive about this company?

    The team was extremely smart, intelligent, dedicated, and professional. On the release date, they worked crazy overtime, delivering everything on time and fully functional.

    Are there any areas for improvement?

    We had some issues planning the processes and dividing tasks, but Ralabs solved them effectively. We successfully built and released an MVP to verify their technical approach, but it would have saved time to test everything before starting development.

    5.0
    Overall Score Frankly speaking, we can verify that Ralabs is great.
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
      They have superior architecture and coding practices.
    • 5.0 NPS
      Willing to refer
      I have already recommended them.