Diceus

What was the scope of their involvement?

We shared our needs with Diceus, and they essentially created a one-stop shop to help us manage our business operations. They integrated all of our manual processes into a single solution that includes our inventory information, accounting system, HR and payroll details, and CRM to track our clients, contacts, and calls. Each of our internal departments has their own login that permits a different level of access. Staff members have a customized dashboard view that only displays information relevant to their specific role.

One of the most important functions of the software is inventory tracking. We receive orders from a variety of sources—phone calls, emails, WhatsApp, and more—and we needed to be able to track and fill these orders efficiently. It was a huge challenge with our manual process, especially when customers returned items. Diceus solved all of our problems with the automated solution. Now, when customers return a product, the system updates our inventory and accounts and issues a credit note in real time.

What is the team composition?

We don’t have a technical background, so Diceus provided a point person to guide us through the process. We also interacted with a project manager, who was present in a few discussions to clarify details and ask questions.

How did you come to work with Diceus?

We’d worked with local companies in the past, but the experiences weren’t great. After a bit of online research and some thorough interviews with potential vendors, I decided to work with Diceus. They were approachable and communicative, speaking in accessible language to simplify technical elements. Additionally, they showed a high-level of customer service and offered a competitive pricing agreement.

How much have you invested with them?

We spent about $100,000 on this project.

What is the status of this engagement?

We worked with them from May 2017–July 2018. The first phase lasted about six months, and the rest of the engagement was spent adding new features and making final adjustments.

What was the scope of their involvement?

The application is built for Android. It’s a way for us to help our drivers find gas stations, keep their route correct, and we can also track them.

We have fuel cards that we wanted integrating into the application. It reads the API information from our supplier, then the drivers are able to track their consumption and see the location of the gas stations. We’re also able to send them offers and notifications.

What is the team composition?

There was a project manager. At times, we were in contact with the owner, while in the beginning, we had contact with the developer who showed us some technical things and visuals.

How did you come to work with Diceus?

I was looking for a development company online and contacted a selection. Diceus was the fastest to respond and interact, as well as having good reviews.

How much have you invested with them?

We spent 30,000 euros (approximately $34,000 USD).

What is the status of this engagement?

We worked together from February–September 2018.

What was the scope of their involvement?

In the beginning, I only asked for their assistance with design. I liked what they made so I asked them to assist with the development as well. Now, they’re doing the back and frontend for the application and the platform, the admin system. For the backend, they used .NET and an Azure product. For the frontend, we’re going to use Xamarin. They’re doing a cross-platform for Android and iOS. The project is almost done. We’re doing the minimum viable product right now.

The customer uses the app by finding the restaurant they want to go to. Then, the restaurant scans the code to give the customer points for every purchase or discounts. After they accumulate enough points, they can get items for free. The shops and restaurants can fully customize their offerings. I’m targeting the local shops here in the Middle East.

What is the team composition?

In the beginning, there was a designer and a manager for the design. For the development, they had one person for the backend, one for the frontend, and one project manager.

How did you come to work with Diceus?

I used Google which led me to Clutch. I did my research and chose multiple companies. I felt most secure and confident with Diceus.

How much have you invested with them?

I’ve spent between $20,000–$30,000.

What is the status of this engagement?

We started working together in May 2018 and the work is ongoing.

What was the scope of their involvement?

Diceus has helped us with developing the crypto-exchange system. We have developers for ASP.NET, C#, and SQL Server. The security testing is done in-house, but Diceus is helping our development team with certain items. Diceus is writing server-side code for the main web platform. We’ve kept the trading engine in-house because we wanted to have full control of it, but the server-side part of the interface is mostly being done by Diceus.

What is the team composition?

We have a project manager and a team of developers. We also receive sales support and other similar services.

How did you come to work with Diceus?

We hired them after a series of collaborations with other companies.

How much have you invested with them?

I estimate that the cost of their services has been more than $60,000.

What is the status of this engagement?

We started working with them in August 2017. We had our live release a few days ago, and we’re continuing the collaboration.