What evidence can you share that demonstrates the impact of the engagement?
Our new system is more convenient and makes it easier for us to access our clients’ information while making sure everything is safe and secure. We also haven’t lost any information, and we keep all documentation, signatures, and documents.
Thanks to Cyber Duo, we can access the information from anyway. This really keeps the business going so we don’t slow down by looking for information since it’s all in one place. The new system is easier and faster.
How did Cyber Duo perform from a project management standpoint?
Their project management is great, they’re on top of everything. Whenever you call them, they answer and fix whatever problem you have. Cyber Duo is pleasant to work with and doesn’t give you a hard time.
Their team is understanding about any issues we have and always have a solution. They’re ready to go and figure it out. Our teams communicate through phone and email.
What did you find most impressive about them?
Cyber Duo made everything easier for us and our users. The cloud-based system is the most important thing they brought to the table.
Are there any areas they could improve?
No, everything has been great. They follow up with all the new technological advancements.
Do you have any advice for potential customers?
Hear what they have to say because their engineers are specialists. Take their advice whenever they find a problem. They know what the best solution for your company is because they understand your company’s needs.