Radixweb

BACKGROUND

Please describe your company and position.

I'm an executive at Registrar Corp

Describe what your company does in a single sentence.

Registrar assists businesses with US FDA compliance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Radixweb to accomplish?

• Create a partnership for all software development
• Take over the software development of an existing platform
• Accelerate the software development, product management and support for existing platform

SOLUTION

How did you find Radixweb?

Online Search

Why did you select Radixweb over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Radixweb’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing new features and also servicing on-boarding requirements for our individual enterprise-level customers, such as:

• data import requirements
• API integrations
• Near-time compliance data
• UI/UX update
• Expand compliance data
• Global advisory lists
• Improved reporting
• Migrate server to AWS​
• Multi-language
• Improve core service/platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful onboarding
• Successful Knowledge transfer and application takeover
• Successful in the software development of new features and ongoing maintenance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We asked Radix to align with our Agile project strategy. The initial engagement was a success and allowed them to put the right team in place in order to take over all software development. They continue to deliver with high quality, velocity, and great partnership, and we feel confident they will be a long term partner for years to come.

What was your primary form of communication with Radixweb?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Starts with the people, knowledge, and Leadership. They have a unique approach to looking at problems and coming up with solutions for transitioning, taking over, and transforming our approach to software development and building the right teams to support our long term.

Are there any areas for improvement or something Radixweb could have done differently?

Code coverage and quality will always be an area of improvement and especially since they took over the software development. Cross-functional team collaboration is something that can be improved as we look to integrate with our other platforms.

BACKGROUND

Please describe your company and your position there.

I am the Chief Scientific Officer for CVIT and oversee all aspects of product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

We hired Radix to help with completing our ImagenUniversal product after the death of our lead program. This was challenging because the project was left in an awkward state. The goal was to complete the product and get it to our beta testers.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were two key factors: cost and strength of the underlying team at Radix.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was to build a compatible development environment and make changes necessary to improve the usability and safety of the product.

How many people from the vendor's team worked with you, and what were their positions?

One person, lead software engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was largely completed by August. This was following several months of iterative work with our beta testers. The product is ready for formal release testing and should be released before the year's end.

Describe their project management style, including communication tools and timeliness.

The project has been largely managed by CVIT. We have daily development calls to assess where the project is at and collaboratively figure out solutions to problems. These are all documented in Jira.

What did you find most impressive or unique about this company?

I have been most impressed with how quickly Mr. Joshi has come to understand the project and the tools we use. He also has done an outstanding job in completing tasks in a timely fashion.

Are there any areas for improvement or something they could have done differently?

We have been very impressed with Mr. Joshi and the Radix team.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of a SaaS platform to garner customer and employee insights.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

We needed that could quickly hit the ground running to understand our SaaS platform (concept, purpose, front end and back end) fully to help reskin and modernize the platform. We needed to do efficiently and proficiently.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended to Radixweb and evaluated 3 other potential companies. After my conversations with all of them it became evident that Radixweb would be a good fit for our needs, timeline and budget. They asked the right questions to give us confidence to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked with our team to quickly and fully understand our .Net SaaS platform. During the process they provided guidance and recommendations, communicated regularly and provided weekly updates. They remained focused on the task at hand with a keen eye our timeline and budget.

How many people from the vendor's team worked with you, and what were their positions?

5 person team composed of Project Manager, Senior Developer, UX/UI Designer and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to complete the project as planned and bring our platform to the desired goals and level. We also feel now they are good partner for future enhancements and changes to the platform. We plan to continue working with them on this project and have already initiated some other projects with them.

Describe their project management style, including communication tools and timeliness.

From the beginning they asked questions to fully understand the scope, timeline and budget. They were professional the entire time and focused on moving forward to completion. We communicated via email, Skype and WhatsApp.

What did you find most impressive or unique about this company?

Having had experience with other programming companies, I found Radixweb to be a breath of fresh air with their professionalism and focus to get things done. We had strong and direct communication throughout and never felt any miscommunications or anything being lost in our communications.

Are there any areas for improvement or something they could have done differently?

The project went well overall, but we did need to spend some extra time with their QA team. We were able to resolve it and I don’t believe that will be an issue moving forward. They listened, responded and resolved it.

BACKGROUND

Please describe your company and your position there.

I'm a consultant in online printing strategy, web-to-print workflows. I help companies deploy storefronts and gain marketshares online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

The challenge was to replace quickly an "old" Prestashop storefront by a new platform, better adapted to the growth and the B2B challenges of the company

SOLUTION

How did you select this vendor and what were the deciding factors?

I had the chance to test Radix OnPrintShop demo store. Then we built a proof-of-concept, and my customer was completely satisfied as the POC met all the requirements, and also because of the quality of Radix team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project started by a proof of concept, deeply evaluated by the customer team. Then a list of additional features was set, for custom developments by Radix. Platform was improved and settings were done by customer teams during 4 months, before launching was scheduled

How many people from the vendor's team worked with you, and what were their positions?

4 people : product manager, acquisition strategist, graphic designer, IT manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Strong increase of sales, improvements of conversion rate, decrease of bounce rate

Describe their project management style, including communication tools and timeliness.

Regular meetings through Skype + daily talks on Skype and email

What did you find most impressive or unique about this company?

Radix's team capability to understand the challenge and imagine smart and fast solutions. Their solutions is really easy to setup to build powerful webapps

Are there any areas for improvement or something they could have done differently?

No, sincerely, everyone is really happy about the collaboration

BACKGROUND

Introduce your business and what you do there.

I am the director of Out On Hire and Keep It Easy which are full scheduling, invoicing, and accounting programs for small businesses around Australia and New Zealand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

I needed help with software development. We worked with a company before whose coding work was a bit questionable, so we analyzed and checked their output against industry standards and found that it was subpar. To resolve this, we brought in Radixweb.

SOLUTION

What was the scope of their involvement?

I forwarded my ideas and concept to Radixweb, who then came up with a design plan and implementation roadmap. They took into consideration how the software would work within the dynamics of the market we’re catering to and proceeded to develop the full-fledged product in Flutter. We had already built Keep It Easy, so all they had to do for that software were updates, fixes, and design improvements. Out On Hire, on the other hand, had to be built from scratch.

Radixweb also took care of the UI/UX for both programs. They made changes to Keep It Easy, for which we had created a design a few years ago, and built Out On Hire’s interface from the ground up. 

What is the team composition?

There are around 5–7 people on the team. We work with a lead developer and his superior, who has been my main point of contact since the early days of the project.

How did you come to work with Radixweb?

I was given their email address by someone I know. We gave them a small test project, and they did such a good job and found so many different errors that were done previously. We decided to work with them from that point on. 

How much have you invested with them?

We have spent just under $60,000 AUD (approximately $44,000 USD).

What is the status of this engagement?

We started working with them in October 2019, and we have an ongoing engagement with them for both of our companies.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The existing users of Keep It Easy love the software and its new features. We’ve tested Radixweb’s coding and found that it’s above industry standards. 

How did Radixweb perform from a project management standpoint?

I have absolutely no problems at all with any of the work that they’ve done. When we do encounter issues, they make always make sure it’s fixed the following morning and that the software is ready to be used again even before the set deadline.

We communicate through Skype.

What did you find most impressive about them?

Out of the five companies that we’ve worked with over the last 13 years, Radixweb has been the most professional to deal with. We can always get ahold of them and trust that their code will be great. They’re really impressive, and I’ve already recommended their services to friends who need development and design work done.

Are there any areas they could improve?

No, I can’t think of anything. 

Do you have any advice for potential customers?

As with any kind of business transaction, sit with the team and create a roadmap so that everyone clearly understands what needs to be done. 

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of Rezedent.com. Introducing Rezedent.com, the simplest online Property Management Software built for small to mid-size Property Managers and Independent Landlords in MFR and SFR. This is a an easy to use online tool for Rental communities and Home Owners Association (HOA) that optimizes and will enrich the neighborhood and property management experience. Features for the PM include, secure online payment portal to collect rent, dues and late fees. Maintenance requests and Vendor Management. Document Storage, e-Communication like Newsletter, Alerts, Calendars, Message Boards, Polls, and much more, including our integration with Intuit QuickBooks. Be a Neighbor, stop by the pool deck at www.rezedent.com...jump in, the water is warm and Free to use with 1 unit and free trial for 30 days with multiple units.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

When I first came to Radix, my platform was a Proof of Concept that was strung together from multiple independent contractors. Our immediate goal was to bring the code up to a scalable, stable environment for future growth. Our other goals was to add functionality, API's, payment platforms and have oversight for the developers.

SOLUTION

How did you select this vendor and what were the deciding factors?

The deciding factor to work with Radix was that they had a managed infrastructure.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Radix took our loose code and architecture and gave it a sound infrastructiure.

• Programming Language: ASP.Net C# – MVC 5.0 and EntityFramework 6.0
• Front end: Bootstrap, JQuery UI, MVC Razor (.cshtml)
• Backend(Database): SQL Server 2014
• Hosting Sever – Windows Azure
• Source Code Management - Team Foundation Server (TFS) We have also done multiple projects after the Architecture was stabilized.

How many people from the vendor's team worked with you, and what were their positions?

During the project which is ongoing we are always have access from top down. CTO, VP Sales, Business Development, Analysts, Sr. Developers, Developers, Designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Radix is very good at scoping every project (we have done over 20 micro projects). They have completed every project timely or under the projected hours. If a project may have some creep, Radix always gave me advance notice if we made changes. Other times Radix would offer advice or solutions that would give us the technological advantage, efficiency and time management.

Describe their project management style, including communication tools and timeliness.

Typically we work with Sr. Manager of Business Development and the analysts to scope our sprints and then work directly with Sr. Developer to execute the sprints.

What did you find most impressive or unique about this company?

I like the top down management and access to all members on the team. Collaboration with Raif and Rezedent.com team. I also really like their ability to ramp up quickly if we have a deadline or need additional resources.

Are there any areas for improvement or something they could have done differently?

Everything is great. Keep up the good communication and quality development Radix!

BACKGROUND

Introduce your business and what you do there.

I am the owner of an online distribution company in the tourism industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

We wanted to scale up our production and needed an outsource partner to take on some of our in-house production teams' product development work. 

SOLUTION

What was the scope of their involvement?

Radixweb has completed website, interface, and database product development projects for us — all of those projects are connected on the frontend. They've developed the architecture for our database and infrastructure. Each project results in a different application that our customers can integrate into their websites. 

What is the team composition?

We work with 15 teammates from Radixweb, and the senior consultant is our primary contact. 

How did you come to work with Radixweb?

We found Radixweb through a mix of Google searches and recommendations from a former client. 

What is the status of this engagement?

Our engagement with Radixweb began in January 2014, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of Radixweb's deliverables has grown over the years — their work has helped expand our business. We're very happy with our professional and successful partnership with Radixweb. 

How did Radixweb perform from a project management standpoint?

Radixweb always delivers on time — we have daily meetings to discuss and coordinate ongoing projects. We use an internal CRM to manage the projects, which Radixweb also has access to. 

What did you find most impressive about them?

I'm impressed with the high-quality resources Radixweb has in-house and how they can continue expanding their business without compromising their quality. 

Are there any areas they could improve?

I have nothing for Radixweb to improve. 

Do you have any advice for potential customers?

I'd advise customers to be very clear about their expectations and desired deliverables with Radixweb. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of growth for a company that provides software solutions to real estate agents and brokers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

As a software company, we need to continually evolve. We needed a team to help us update, maintain, and create features for our solutions.

SOLUTION

What was the scope of their involvement?

Radixweb essentially helps us maintain and update our platform. Their team handles the updates to our solutions. They provide basic maintenance as well as work on bigger projects such as developing new features and products for us to roll out. Before we roll out a software product, their team tests it too. They also work on platforms' UXs, which is how software looks and users engage with it.

What is the team composition?

We have a primary project manager but also engage their UX and QA teams.

How did you come to work with Radixweb?

We actually found them on Clutch by reading different companies' reviews. We talked to multiple companies but were impressed by Radixweb’s presentation.

How much have you invested with them?

We’ve spent around $30,000–$35,000 on their services so far.

What is the status of this engagement?

We started working with Radixweb in May 2019, and we’re still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Radixweb has a deep bench. We have a primary point of contact and if we need a different set of expertise, they accommodate our request for additional resources. We have a great working system with them, and they’re able to meet our needs. I constantly receive cold emails from agencies asking if they could help us with our software development. We haven’t had a need to look elsewhere.

How did Radixweb perform from a project management standpoint?

We’re pleased with them. Our account manager is also diligent, staying in touch with us about our needs and what their team could do for us.

What did you find most impressive about them?

We’ve thrown complicated projects at them, and Radixweb hasn’t disappointed us. They’re always able to figure out a solution to any of our challenges whether it requires developing new platforms or maintaining existing ones.

Are there any areas they could improve?

They’re halfway around the world, which presents challenges because we’re in different time zones. However, we’re getting good services for a great price.

Do you have any advice for potential customers?

When you’re working with a vendor, it’s important to provide them with clear instructions. Radixweb can accommodate whatever you need. Vendors want to make their clients happy, so they also have a tendency to appease clients. We found an effective way to ensure vendors actually understand our requirements by asking them to repeat back to us what we asked them to do.

BACKGROUND

Please describe your company and your position there.

A background screening company Which utilizes a heavy IT backbone. Additionally we own our own platform which has enabled us to close the gap and surpass our competitors I am COO/CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb?

Platform creation and integration for Background Screening Application, Web Application for Background Screening, drug screening, and occupational health. Customized integrations to vendor and client platforms.

During the pandemic this partnership assisted us to excel and help large healthcare systems (our clients) be more efficient. They are a amazing firm and very innovative with creating new solutions

What were your goals for this project?

The company always have ongoing projects. We plan to have Radix servicing and advising our projects as long as we both are in business.

SOLUTION

How did you select Radixweb?

Careful research and colleagues recommendations

Describe the project in detail.

Confidential

What was the team composition?

At times we can have up to 6 or more contractors Depending on the scope of our project. The skill set will vary from web design to software engineers. We currently keep one Sr developer and sometimes add another again depending on the scope of our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy to say the outcomes of our projects have always pretty much Exceeded our expectations. Our platform project took over 11 months which is what we expected.

Moreover we are 100% satisfied with the outcome and so are our clients. The company is comfortable with placing Radix's team members in front of its clients speaks volumes. This was not the case with our previous times we had worked with.

How effective was the workflow between your team and theirs?

We both You both have experience which was a positive for both of us. Both able to set our expectations for project goals which were realistic.

Additionally we realized this is a relationship and we both have to learn how to work with each other to receive the most high outcome. Workflows effective because our communication is great.

Additionally they have excellent documentation with our projects. This makes it easy to reference and immediately detect any issues which may arise.

What did you find most impressive about this company?

Preparation for projects and knowledge. Not only are the developers well prepared but also the project managers are very dynamic and impressive.

Are there any areas for improvement?

At this time our partnership has worked out all of the kinks. In the beginning we addressed were improvement could be made and Radix made the adjustments for the company

BACKGROUND

Introduce your business and what you do there.

I’m VP of technologies for a commercial printing firm. We're a family-owned business with more than 100-120 employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

We needed a developer and a partner to help us develop a B2B platform for our clients.

SOLUTION

What was the scope of their involvement?

Radixweb developed a custom application for our clients as well as for internal use. Their team works with multiple technologies but mainly we developed in .NET and Angular technologies. They’re also helped with integrations to our backend applications.

What is the team composition?

We initially worked with Radixweb’s founders and employees of different levels. Over the course of our engagement, we’ve worked with more than 30 people from their team. Although the team changes depending on the project, we always work with a project manager.

How did you come to work with Radixweb?

Radixweb reached out to us. I liked that they had team members with different specializations because it made it easier for me to find the right resources.

How much have you invested with them?

I’ve spent roughly $100,000–$110,000 on their services annually.

What is the status of this engagement?

We began working together around December 2014, and it’s an ongoing partnership to date.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Radixweb draws from their multi-talented resources to help us accomplish our goals. Their team overcomes any roadblocks, so they do a fantastic job delivering results. Before they push any code into live production, they conduct multiple tests. As a result, we haven’t experienced any major problems. Their team fixes any minor problems within a reasonable amount of time with minimal interruptions. When we need them, they always come through for us. It speaks to the success of the engagement that we’ve worked with them for such a long time.

How did Radixweb perform from a project management standpoint?

They’re outstanding. We not only communicate via Skype and Zoom but their project manager also gave me her personal phone number. Their team uses Jira. They’re available and responsive. Despite the 12-hour time difference, their team accommodates my schedule. Radixweb meets every deadline, and if we encounter issues, they’re resolved by end of the day.

What did you find most impressive about them?

Radixweb does whatever is necessary to complete a task. For example, they’ll stretch resources to meet a deadline. Their team produces quality work in a timely manner and within the allocated budget. They set out a timeline and finish the project within the timeframe.

Are there any areas they could improve?

No, they've met our needs and satisfied our customers.

Do you have any advice for potential customers?

They’re extremely talented. Don’t let the language barrier become a hurdle.