Radixweb

BACKGROUND

Please describe your company and position.

 I am the Managing Director of a human resources company 

Describe what your company does in a single sentence.

Providers of SaaS recruitment CRM and payroll software to recruitment agencies. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Radixweb to accomplish?

• Migrate from previous development house
• Enhance stability of the application
• Implement automated pipelines to allow for fully agile development processes

SOLUTION

How did you find Radixweb?

Online Search

Why did you select Radixweb over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Radixweb were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist with moving from a UK based outsourced development house. 

Migration of all code into central repository.

Work through problematic/resource heavy areas of the application to identify and implement performant but scalable solutions.

Identify any workflow inefficiencies that would cause unnecessary throughput.

Implement a fully automated CI/CD pipeline to remove the need for manual deployments, and allow us to utilise a fortnightly release cadence for continual improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For enhancing performance and stability of the application, performance testing scripts were also created to allow us to measure the tangible impact of any performance changes made and how this would react under load. This allowed us to identify the effectiveness and pre-empt any potential regressive issues that may arise. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management on the projects meant that we were in constant contact with the team and had an open dialogue. Any small delays, or issues identified were communicated as part of standard sprint ceremonies which allowed us to deliver the projects on time, and at high quality.

What was your primary form of communication with Radixweb?

Virtual Meeting

What did you find most impressive or unique about this company?

RadixWeb is always available should there be any urgent issues; we have never been in a situation where the team were non-contactable, even outside of core hours. The team are very communicative and have grasped the domain knowledge of our product and industry extremely well, which has meant that they will often identify any potential weaknesses or areas for improvement when implementing new workflows, with the user experience the highest priority. 

Are there any areas for improvement or something Radixweb could have done differently?

During the beginning of our relationship with RadixWeb, there were some small issues that arose due to what we perceived as high priority items that needed urgent attention that may not have been seen as a higher priority internally. This has been resolved now and the team have a great understanding of what areas are critical for our business and would cause issues if anything was to go wrong.

BACKGROUND

Please describe your company and position.

I am the CEO of TopDawg

Describe what your company does in a single sentence.

TopDawg is a B2B SaaS platform that connects retailers with U.S.-based wholesale suppliers through a fully integrated dropshipping solution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Radixweb to accomplish?

• We hired Radixweb to build, manage, and continually develop our end-to-end dropshipping platform, including front-end UX, back-end architecture, third-party integrations, and cloud infrastructure on AWS.

SOLUTION

How did you find Radixweb?

Online Search

Why did you select Radixweb over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Radixweb were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

adixweb has served as our core development partner responsible for building and maintaining the TopDawg platform, which includes a custom-built web-based application for B2B dropshipping. They developed our full tech stack—from scalable cloud infrastructure on AWS to user-facing tools like our retailer dashboards, product catalog management, real-time inventory sync, order automation, shipping integrations, and API documentation. They’ve also played a major role in integrations with platforms like Shopify, Walmart Marketplace, and eBay. The team continues to deliver new features, resolve technical challenges, and provide DevOps support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Radixweb has been instrumental in helping us scale TopDawg into one of the leading U.S.-based B2B dropshipping platforms, now serving over 20,000 active retailers and hosting products from more than 3,000 suppliers. Their development work enabled us to launch seamless integrations with Shopify, Walmart, and eBay, resulting in a significant increase in retailer adoption and product syncing.

Thanks to their optimization of our infrastructure and automation capabilities, we’ve also seen a 50%+ reduction in support tickets related to order processing and platform errors. Our system uptime has remained above 99.9%, and platform response times have dramatically improved, providing a better overall user experience. These measurable improvements have helped us enhance retailer satisfaction, increase retention, and support consistent monthly revenue growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Radixweb’s project management has been consistently reliable, transparent, and professional. They work with an agile methodology and provide weekly updates, milestone tracking, and clear timelines through tools like Jira and Slack. Their team is highly responsive to our needs — whether it's a planned feature rollout or an urgent bug fix, they act quickly and communicate effectively throughout the process.

They’ve consistently met our deadlines for major feature releases and integrations, even when timelines were tight. Their ability to understand complex requirements, pivot when priorities shift, and deliver quality work on time has made them a critical and trusted extension of our internal team.

What was your primary form of communication with Radixweb?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Radixweb is their deep technical expertise combined with a true partnership mindset. They don’t just execute tasks — they think strategically, ask the right questions, and proactively offer solutions that improve performance, scalability, and long-term maintainability.

We’ve worked with other development firms in the past, but Radixweb’s ability to integrate seamlessly with our internal team, adapt to shifting business priorities, and consistently deliver high-quality code across a complex tech stack is unmatched. Their dedication, flexibility, and long-term commitment make them feel like an extension of our company rather than an outsourced vendor.

Are there any areas for improvement or something Radixweb could have done differently?

As with any long-term collaboration, there are always areas that can be fine-tuned over time — but nothing significant or worth calling out. Radixweb has consistently been receptive to feedback and quick to adapt when needed. Given the results and the quality of the partnership, I wouldn’t have done anything differently.

UPDATED REVIEW

This review was published on April 10, 2023.

Gina LaPick
Director of Operations, TopDawg
Other Industry
Fort Lauderdale, Florida
1-10 Employees
Nov 2022 - Ongoing
$10,000 to $49,999
Project summary
A wholesale drop shipping platform has hired Radixweb for website upgrades and integration. The client's aim is to improve their website and integrate APIs with the client's external partners. 

Feedback summary
Radixweb has been timely in their deliveries and is meeting all of the client's expectations.  The team has planned sprints containing updates and improvements to the platform's architecture, and the client has been impressed with the team's varying skill sets involving code development and hosting.
BACKGROUND

Please describe your company and position.

I am the Director of Operations of TopDawg

Describe what your company does in a single sentence.

TopDawg is a wholesale dropshipping platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Radixweb to accomplish?

• Improve and maintain our software servers

SOLUTION

How did you find Radixweb?

• Online Search

Why did you select Radixweb over others?

• High ratings
• Company values aligned
• Other

What was the size of Radixweb’s team?

2-5 Employees

What was your primary form of communication with Radixweb?

• Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

Maintain and improve our existing website and all its moving components. As well as integrations with our database, website hosting with AWS, and API interface with external partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have had several sprints containing many updates and improvements to our website and platform architecture.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, delivery times were as expected and they have been very attentive to our needs.

What was your primary form of communication with Radixweb?

• Virtual Meeting

What did you find most impressive or unique about this company?

Radixweb has an excellent skill set across all types of code development and webhosting environments such as AWS.

Are there any areas for improvement or something Radixweb could have done differently?

At this time, Radixweb has met all of our expectations.
Star Ratings
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and your position there.

I am the Chief Scientific Officer for CVIT and oversee all aspects of product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

We hired Radix to help with completing our ImagenUniversal product after the death of our lead program. This was challenging because the project was left in an awkward state. The goal was to complete the product and get it to our beta testers.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were two key factors: cost and strength of the underlying team at Radix.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was to build a compatible development environment and make changes necessary to improve the usability and safety of the product.

How many people from the vendor's team worked with you, and what were their positions?

One person, lead software engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was largely completed by August. This was following several months of iterative work with our beta testers. The product is ready for formal release testing and should be released before the year's end.

Describe their project management style, including communication tools and timeliness.

The project has been largely managed by CVIT. We have daily development calls to assess where the project is at and collaboratively figure out solutions to problems. These are all documented in Jira.

What did you find most impressive or unique about this company?

I have been most impressed with how quickly Mr. Joshi has come to understand the project and the tools we use. He also has done an outstanding job in completing tasks in a timely fashion.

Are there any areas for improvement or something they could have done differently?

We have been very impressed with Mr. Joshi and the Radix team.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of a SaaS platform to garner customer and employee insights.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

We needed that could quickly hit the ground running to understand our SaaS platform (concept, purpose, front end and back end) fully to help reskin and modernize the platform. We needed to do efficiently and proficiently.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended to Radixweb and evaluated 3 other potential companies. After my conversations with all of them it became evident that Radixweb would be a good fit for our needs, timeline and budget. They asked the right questions to give us confidence to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked with our team to quickly and fully understand our .Net SaaS platform. During the process they provided guidance and recommendations, communicated regularly and provided weekly updates. They remained focused on the task at hand with a keen eye our timeline and budget.

How many people from the vendor's team worked with you, and what were their positions?

5 person team composed of Project Manager, Senior Developer, UX/UI Designer and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to complete the project as planned and bring our platform to the desired goals and level. We also feel now they are good partner for future enhancements and changes to the platform. We plan to continue working with them on this project and have already initiated some other projects with them.

Describe their project management style, including communication tools and timeliness.

From the beginning they asked questions to fully understand the scope, timeline and budget. They were professional the entire time and focused on moving forward to completion. We communicated via email, Skype and WhatsApp.

What did you find most impressive or unique about this company?

Having had experience with other programming companies, I found Radixweb to be a breath of fresh air with their professionalism and focus to get things done. We had strong and direct communication throughout and never felt any miscommunications or anything being lost in our communications.

Are there any areas for improvement or something they could have done differently?

The project went well overall, but we did need to spend some extra time with their QA team. We were able to resolve it and I don’t believe that will be an issue moving forward. They listened, responded and resolved it.

BACKGROUND

Please describe your company and your position there.

I'm a consultant in online printing strategy, web-to-print workflows. I help companies deploy storefronts and gain marketshares online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

The challenge was to replace quickly an "old" Prestashop storefront by a new platform, better adapted to the growth and the B2B challenges of the company

SOLUTION

How did you select this vendor and what were the deciding factors?

I had the chance to test Radix OnPrintShop demo store. Then we built a proof-of-concept, and my customer was completely satisfied as the POC met all the requirements, and also because of the quality of Radix team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project started by a proof of concept, deeply evaluated by the customer team. Then a list of additional features was set, for custom developments by Radix. Platform was improved and settings were done by customer teams during 4 months, before launching was scheduled

How many people from the vendor's team worked with you, and what were their positions?

4 people : product manager, acquisition strategist, graphic designer, IT manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Strong increase of sales, improvements of conversion rate, decrease of bounce rate

Describe their project management style, including communication tools and timeliness.

Regular meetings through Skype + daily talks on Skype and email

What did you find most impressive or unique about this company?

Radix's team capability to understand the challenge and imagine smart and fast solutions. Their solutions is really easy to setup to build powerful webapps

Are there any areas for improvement or something they could have done differently?

No, sincerely, everyone is really happy about the collaboration

BACKGROUND

Introduce your business and what you do there.

I am the director of Out On Hire and Keep It Easy which are full scheduling, invoicing, and accounting programs for small businesses around Australia and New Zealand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

I needed help with software development. We worked with a company before whose coding work was a bit questionable, so we analyzed and checked their output against industry standards and found that it was subpar. To resolve this, we brought in Radixweb.

SOLUTION

What was the scope of their involvement?

I forwarded my ideas and concept to Radixweb, who then came up with a design plan and implementation roadmap. They took into consideration how the software would work within the dynamics of the market we’re catering to and proceeded to develop the full-fledged product in Flutter. We had already built Keep It Easy, so all they had to do for that software were updates, fixes, and design improvements. Out On Hire, on the other hand, had to be built from scratch.

Radixweb also took care of the UI/UX for both programs. They made changes to Keep It Easy, for which we had created a design a few years ago, and built Out On Hire’s interface from the ground up. 

What is the team composition?

There are around 5–7 people on the team. We work with a lead developer and his superior, who has been my main point of contact since the early days of the project.

How did you come to work with Radixweb?

I was given their email address by someone I know. We gave them a small test project, and they did such a good job and found so many different errors that were done previously. We decided to work with them from that point on. 

How much have you invested with them?

We have spent just under $60,000 AUD (approximately $44,000 USD).

What is the status of this engagement?

We started working with them in October 2019, and we have an ongoing engagement with them for both of our companies.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The existing users of Keep It Easy love the software and its new features. We’ve tested Radixweb’s coding and found that it’s above industry standards. 

How did Radixweb perform from a project management standpoint?

I have absolutely no problems at all with any of the work that they’ve done. When we do encounter issues, they make always make sure it’s fixed the following morning and that the software is ready to be used again even before the set deadline.

We communicate through Skype.

What did you find most impressive about them?

Out of the five companies that we’ve worked with over the last 13 years, Radixweb has been the most professional to deal with. We can always get ahold of them and trust that their code will be great. They’re really impressive, and I’ve already recommended their services to friends who need development and design work done.

Are there any areas they could improve?

No, I can’t think of anything. 

Do you have any advice for potential customers?

As with any kind of business transaction, sit with the team and create a roadmap so that everyone clearly understands what needs to be done. 

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of Rezedent.com. Introducing Rezedent.com, the simplest online Property Management Software built for small to mid-size Property Managers and Independent Landlords in MFR and SFR. This is a an easy to use online tool for Rental communities and Home Owners Association (HOA) that optimizes and will enrich the neighborhood and property management experience. Features for the PM include, secure online payment portal to collect rent, dues and late fees. Maintenance requests and Vendor Management. Document Storage, e-Communication like Newsletter, Alerts, Calendars, Message Boards, Polls, and much more, including our integration with Intuit QuickBooks. Be a Neighbor, stop by the pool deck at www.rezedent.com...jump in, the water is warm and Free to use with 1 unit and free trial for 30 days with multiple units.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radixweb, and what were your goals?

When I first came to Radix, my platform was a Proof of Concept that was strung together from multiple independent contractors. Our immediate goal was to bring the code up to a scalable, stable environment for future growth. Our other goals was to add functionality, API's, payment platforms and have oversight for the developers.

SOLUTION

How did you select this vendor and what were the deciding factors?

The deciding factor to work with Radix was that they had a managed infrastructure.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Radix took our loose code and architecture and gave it a sound infrastructiure.

• Programming Language: ASP.Net C# – MVC 5.0 and EntityFramework 6.0
• Front end: Bootstrap, JQuery UI, MVC Razor (.cshtml)
• Backend(Database): SQL Server 2014
• Hosting Sever – Windows Azure
• Source Code Management - Team Foundation Server (TFS) We have also done multiple projects after the Architecture was stabilized.

How many people from the vendor's team worked with you, and what were their positions?

During the project which is ongoing we are always have access from top down. CTO, VP Sales, Business Development, Analysts, Sr. Developers, Developers, Designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Radix is very good at scoping every project (we have done over 20 micro projects). They have completed every project timely or under the projected hours. If a project may have some creep, Radix always gave me advance notice if we made changes. Other times Radix would offer advice or solutions that would give us the technological advantage, efficiency and time management.

Describe their project management style, including communication tools and timeliness.

Typically we work with Sr. Manager of Business Development and the analysts to scope our sprints and then work directly with Sr. Developer to execute the sprints.

What did you find most impressive or unique about this company?

I like the top down management and access to all members on the team. Collaboration with Raif and Rezedent.com team. I also really like their ability to ramp up quickly if we have a deadline or need additional resources.

Are there any areas for improvement or something they could have done differently?

Everything is great. Keep up the good communication and quality development Radix!

BACKGROUND

Introduce your business and what you do there.

I am the owner of an online distribution company in the tourism industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

We wanted to scale up our production and needed an outsource partner to take on some of our in-house production teams' product development work. 

SOLUTION

What was the scope of their involvement?

Radixweb has completed website, interface, and database product development projects for us — all of those projects are connected on the frontend. They've developed the architecture for our database and infrastructure. Each project results in a different application that our customers can integrate into their websites. 

What is the team composition?

We work with 15 teammates from Radixweb, and the senior consultant is our primary contact. 

How did you come to work with Radixweb?

We found Radixweb through a mix of Google searches and recommendations from a former client. 

What is the status of this engagement?

Our engagement with Radixweb began in January 2014, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of Radixweb's deliverables has grown over the years — their work has helped expand our business. We're very happy with our professional and successful partnership with Radixweb. 

How did Radixweb perform from a project management standpoint?

Radixweb always delivers on time — we have daily meetings to discuss and coordinate ongoing projects. We use an internal CRM to manage the projects, which Radixweb also has access to. 

What did you find most impressive about them?

I'm impressed with the high-quality resources Radixweb has in-house and how they can continue expanding their business without compromising their quality. 

Are there any areas they could improve?

I have nothing for Radixweb to improve. 

Do you have any advice for potential customers?

I'd advise customers to be very clear about their expectations and desired deliverables with Radixweb. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of growth for a company that provides software solutions to real estate agents and brokers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radixweb?

As a software company, we need to continually evolve. We needed a team to help us update, maintain, and create features for our solutions.

SOLUTION

What was the scope of their involvement?

Radixweb essentially helps us maintain and update our platform. Their team handles the updates to our solutions. They provide basic maintenance as well as work on bigger projects such as developing new features and products for us to roll out. Before we roll out a software product, their team tests it too. They also work on platforms' UXs, which is how software looks and users engage with it.

What is the team composition?

We have a primary project manager but also engage their UX and QA teams.

How did you come to work with Radixweb?

We actually found them on Clutch by reading different companies' reviews. We talked to multiple companies but were impressed by Radixweb’s presentation.

How much have you invested with them?

We’ve spent around $30,000–$35,000 on their services so far.

What is the status of this engagement?

We started working with Radixweb in May 2019, and we’re still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Radixweb has a deep bench. We have a primary point of contact and if we need a different set of expertise, they accommodate our request for additional resources. We have a great working system with them, and they’re able to meet our needs. I constantly receive cold emails from agencies asking if they could help us with our software development. We haven’t had a need to look elsewhere.

How did Radixweb perform from a project management standpoint?

We’re pleased with them. Our account manager is also diligent, staying in touch with us about our needs and what their team could do for us.

What did you find most impressive about them?

We’ve thrown complicated projects at them, and Radixweb hasn’t disappointed us. They’re always able to figure out a solution to any of our challenges whether it requires developing new platforms or maintaining existing ones.

Are there any areas they could improve?

They’re halfway around the world, which presents challenges because we’re in different time zones. However, we’re getting good services for a great price.

Do you have any advice for potential customers?

When you’re working with a vendor, it’s important to provide them with clear instructions. Radixweb can accommodate whatever you need. Vendors want to make their clients happy, so they also have a tendency to appease clients. We found an effective way to ensure vendors actually understand our requirements by asking them to repeat back to us what we asked them to do.