Advanced Software and Web Development
Radixweb is a trusted partner of choice for world's leading enterprises for Custom Software Development and Software Outsourcing services.
We bring tested intelligence and deep domain expertise together with leading technologies to help our customers reinvent business approach,
outperform competition and accelerate revenue growth.
Our experts have helped over 2900+ SMBs to Fortune 500 companies to adopt new technologies and drive transformation in business.
Known for our ability to execute with transparency and speed, we empower businesses to thrive in ever- changing industry landscape.
Specialties:
- Custom Software Development
- Software Product Development
- Web & Desktop Application Development
- Mobile Application Development
- Cloud Consulting & Computing
- Application Modernization
- Enterprise Mobility
- Embedded Software Development
headquarters
Focus
Portfolio
XEROX, Cnet, Ricoh, Shutterfly, New York Times, DITTO, Tesco, FastTrack, eCAT, RRCollection, Visiun, Compliance Group
Audit & Compliance Tools
The Irish client - ECAT is a leading training and consultation provider to fortune 500 companies, simplifying Audit & Compliance processes of the commercial and corporate premises. The requirement was to develop a fully automated software that facilitates audit conductors to conduct on-field audits using mobile apps.
Radix developed a next generation SaaS/Cloud based software having multi-tenant architecture. The software product developed for both web and mobile platform with intuitive UI and customized features and functionalities. The application has a unique development that is two-way data synchronization between web and mobile in offline mode.
The delivered solution played a vital role in molding an advanced vision of the ECAT' Audit and Compliance process. Client was highly satisfied with an easy understanding of their requirements, timely release and high-end scalable solution by our software development Radixweb’s experts.
Automated Order Management Software to Boost Sales
Specialized in the printing of consumer packaging, high quality books and commercial printing, USA based renowned printing solutions company serves globally. They were looking to automate their system and leverage more productivity.
The company partnered with Radixweb to create a customized web to print solution that helps in delivering top quality packaging and logistics to businesses of all sizes across the globe at lower costs. Our team met all theprinting requirements for simpler order management, automated manual tasks and smooth integration with existing systems. For quick estimation and comparing prices, we delivered a dynamic price calculator to simplify decision making. We also developed a custom interface as an extension to CRM to reduce license cost and simplify order management for a geographically diversed team.
Over the years, we have created a strong partnership by delivering various successful custom built software projects to help them boost sales and deliver seamlessly while meeting evolving market needs.
Laboratory Data Analytics Tool
Visiun Inc. is a leading provider of performance analytics to the laboratory industry. They approached Radixweb to develop a comprehensive suite of tools to improve laboratory performance & efficiency. Prior requirements were to develop customized dashboard and migration of existing Excel plugin based reports generation process to HTML5.
Radixweb has delivered highly customized dashboards that gives the whole overview of all the tests of Lab as per user desired settings and migrated existing reports generated by Excel Plugin to HTML5 reports with charts. Dynamic dashboard allowing client as well as users to modify settings as per their changing requirements to automate the process. The tool contains a background service that permits client to create a summary and send emails of his desired reports.
Due to satisfactory and reliable work experience with Radix, client planned to extend this project for further development of other modules and integrations.
Bespoke Print Solution
Personalized Paper Manufacturing Group (PrintPPS) is a well-known manufacturer of customized stationery products, based in North America and serves in USA and Canada. The client wanted to develop a solution to allow their end customers to design stationery products online and also facilitate to upload offline created designs.
PrintPPS partnered with Radixweb to implement their requirements into an easy-to-use customized print solution. Radix team worked relentlessly to create tailored product page layout with step-wise assistance to place order with minimum efforts. Personalized online calculator and real-time shipping price calculation for customers to view price combinations were created.
DAVE GAULDEN, CEO, Print PPS commented, "For over 4 years, I have worked closely with Radixweb team of professionals. They have a unique way of taking my conceptual ideas and turn them into software functionality."
The client witnessed a significant surge in orders and annual sales as the processes improved to seamlessly adapt with market changes, evolving customer behavior and technology upgrades.
Web-based Order Processing System
Based in USA, 55Printing is a highly acclaimed brand providing fast, reliable and high-quality customized design and print products. They were in search of a solution to meet the challenges of traditional proofing system and reduce human efforts.
The client partnered with Radix to create a fully customizable design solution to automate order processing and streamline workflow minimizing mistakes made by their users. Our team evaluated the requirements meticulously and delivered multiple personalization solutions for end-users to create and add their personalized touch to their artwork. With complete web-based proofing and auto-generate print ready file features, the preparation time reduced by 70%.
Due to Multiple Personalization Options, Complete Web-Based Proofing, Auto-Generate Press-Ready File the client has achieved greater cut on operation cost and achieved agility in workflow.
“Radixweb is providing the best responsive support for their solutions, and they are willing to help with good attitude - JUAN BATISTA, 55Printing.com.
Supplier Management Portal
Supplier management is a mammoth task; if the right methodology and tools are not in place. To imbibe smooth supplier management, South Africa based print service provider was looking to build advanced automated portal to add more value to their vendors and customers.
Some of the specific needs articulated by the client was to get rid of manual administration to increase organizational growth, smooth lining internal business operations and less disruption to existing users of the system.
Radixweb delivered a fully customized responsive web application to enable the suppliers and buyers with real-time visibility, greater flexibility and higher efficiency with improvised functionality like: Supplier profiling, finance and configuration module, and reports.
With this solution, the client yields an improved business ROI, web-based 24*7 availability, and drives competitive advantage in the market.
Recruitment Software Solution
An Australian client- FastTrack was having a Windows based recruitment software.They were keenly willing to migrate their legacy recruitment product at latest technology platform. Apart from migration, they were searching for a reliable IT vendor that can offer robust development with the latest user interface and incorporate new functionalities.
There was a smooth migration from windows to web-based system without disturbing the on-going operations. Radixweb handover a state-of-the-art custom software with exclusive functionalities such as Job Order Management, Diary Module, Attendance Management, Customized Forms Development etc. There is also Two-Way Outlook Synchronization facility to manage contacts, calendars, and to-do lists.
Today, FastTrack is offering a streamlined and fully automated Recruitment Software to its end clientele with an intuitive front office. Its end users are enjoying an automated software having enhanced functionalities.
Mobile-based Order Management Solution
With over fifteen years of experience, a leading design service provider of Canada was looking for a tech partner to expand their customer base by making their legacy order management system mobile rich. The main challenge they faced was to find a solution that suits the cost involved in operation and order processing and get real time support to understand back end technology.
When Radixweb partnered with the client, the primary goal was to help create an extensive customer-base for the client modernizing existing system using latest tech and make it mobile. Working towards it, the team designed an online designer studio with advanced features like personalized templates and online proofing. A customer portal to cater needs of B2B clients was created.
With mobile enablement and wide-ranging features, the client gained better advantage over competitors. Streamlined order management resulted in reduction of customer service expenses.
Recruitment Software Migration
SolidVision- A client from Switzerland had Windows-based legacy HR management software developed using VB.Net specifically for recruitment purpose. The client wanted to migrate whole application with the latest technology available in the market to meet the competition.
Radixweb smoothly migrated whole application at.NET Framework, the latest technology available in the market, using MVC4 architecture. Our team provided a hassle free upgrade from windows platform to web platform without interrupting existing operations. Our migration enables the software to run on web as well as on hand-held devices reaching more target audience. Agency, Time Sheet Report, Mission, Client and Employee are the essential modules that improve an efficiency of software.
Client is experiencing higher productivity with easy to use advanced HR system which is allowing him to reach more target audience and 60% reduced cost as latest system carries easy maintenance.
Health Insurance Software
Our insurance client from France specialized in Healthcare domain was looking for an intuitive software to manage his health insurance operations. Their client base is those families who migrated to France from other places. They were facing lead duplication issue that creates negative effect on sales volume. Clients wanted to streamline and integrate its documentation and policy application procedures to reduce their administrative and operational overhead cost.
Having expertise in insurance domain, Radix delivered a web-based software that permits client to set a service oriented process for quote and a unified procedure for issuing insurance policy with enhanced accuracy. Integration of quote engine for seamless and user-friendly quote management with dynamic UI. Advanced features of the solution include Document Imaging, automation of entire health insurance life-cycle, MIS integration, automated insurance claiming process, etc.
Debt Collection Software
AR&R Collection is 2015 Copper Cactus Award Winner for technology innovation and leading USA based financial services firm, specialized in commercial collections for debt recovery firms. Back in 2011 they approached Radix for legacy system migration, their key requirement was migration of existing data, integration of QuickBooks, generate customize reports.
Migration of existing data from Sybase database to SQL Server 2008 done smoothly by Radix experts. We prepared and implemented logical design structure on the basis of stored database, dependencies of data and relationship amongst data to simplify debt recovery process. Delivered several modules to manage versatile operations of client’s different departments such as accounting, sales etc. In addition, we replaced customized systems like PHP based site, Visual Basic & Access based system & custom reports and so on.
The implemented solution played an important role in shaping advance vision of the company.
Insurance Management Software
One of the leading Insurance services providers from Jamaica was seeking for a hi-tech software for complete automation of his complex insurance operations. Key requisite of system was to seize their paper based insurance quoting process. They asked for advanced functionalities that involve comparisons from multiple insurers, attending claim, endorsement requests, etc. Policy consumers can compare and purchase insurance policies online and manage own policy related information and renewals.
We offered a customized, feature-rich and responsive web interface for all users of system. Radixweb configured complex logic of Rule Engine for automated insurance quote generation. The insurance software contains several modules such as Insurance Quote Engine, Quote Comparison with multiple carriers, Payment Gateway Integration, Customer Relationship Management, Claims Management, Customer Portal, Task Scheduler & Management etc.
Dynamic Webforms Solution
ECAT, Ireland-based client, is an industry veteran in training large organizations on Audit & Compliance Management. ECAT had an ultimate idea to create a paperless audit system that permits to create custom web forms as per tailored requirements of diversified industry domains. Users should be able to perform entire process starts from creating form to submitting them through web and mobile platforms to inspect hygiene of commercial and corporate buildings.
Radixweb delivered an exclusively interactive application for web and mobile to conduct and submit audit forms through online and offline. Enabled client to have fully automated paper driven survey process to manage complex operations of data collection, distribution and reporting using web and mobile platforms.
This solution helped ECAT to increase productivity with 100% automation of a highly paper-driven process. Better business decision with real-time analytical and graphical report generation.
Online Auction Portal
A client from Denmark, a sports club owner wanted to develop a responsive portal to auction sports related items online. The portal is for sellers to auction advertising space & bada effects and buyers to bid for auctioned items. Vendors to give quotes on production or marketing materials.
Radix deployed a Kentico CMS based robust solution to the client by implementing bespoke functionalities of CMS and eCommerce. The solution allows all different users to operate the system such as Buyers, Sellers, SR administrators and vendors at a single platform. Vendors associated with the portal can share quotes for productions of the marketing materials. There is an integration of advanced features such as signalR, Google address locator using maps, custom campaign management etc.
The client is now easily managing advertising space and benefit with the commission from the sports club as well as the buyer.
Custom Ecommerce Development
The client is the veteran in manufacturing and distribution of quality stationery products. A poor experience with previous vendor convinced the client to look for a new IT partner to support the development of their custom e-commerce website and design the custom features as per their unique needs.
Radixweb’s customization team developed their e-commerce requirements into easy-to-use features allowing a client to get the most out of e-commerce solution. Team Radixweb proactively upgraded their customized solution with capabilities and process improvements in-line with the changes in the market, customer preferences & technology developments.
The Key Features:
Customized Product Page Layout for Ease of Ordering
Online Calculator for Unique Strategy
Real-Time Shipping Price Calculation
Radixweb consistently offers solution upgrades to the client so they can address changing market trends.
MS CRM Customization
GPrint owns a margin based printing business. They are an intermediary between the buyer and printers so a margin driven software was their basic needs. They wanted a real-time data synchronization across their varied centers. Integration between MS Dynamics and QuickBooks also required automating various business processes.
Radix delivered highly customized MS CRM that allows different users (business center at US, operational center at China, and Partner Printers) of the client to set their margin on pre-defined and customize print product printing. We have also provided custom web interface by integrating MS CRM with an Online Accounting Software (QuickBooks) using SOAP base web services to automate data entries & Orders Management along with an advanced development of custom features and functionalities.
The developed solution played a decisive role in shaping a new advance vision of the organization sales and collection activities.
Cloud Based Recruitment System
A leader in hiring industry in Australia was in need to revamp its well-known product to reach out to more candidates and employers efficiently. Their existent system was being used for more than fifteen years. It meant lack of modernized features and mandatory challenges of updates, maintenance and support.
To maintain a competitive edge in the volatile job market was a tough nut to crack; without meeting the demands of the growing workforce it was affecting their business adversely.
Partnering with Radixweb, our team of experts helped the client with better technology options and move the systeam to cloud. With latest user interface, improved product distribution, new functionalities, and third party integrations like digital signatures, custom reports, broadbean servcies to search right candidates - a recruiting system was created. Regular monitoring, maintenance and enhancements culminated in a system that's quick and faced minimal downtime.
Leveraging the advantages of cloud, the client witnessed faster time to market, rapid scalability, improvised performance and enhanced productivity and seamless co-ordination among its geographically distributed teams.
Human Resource Management Sofware
Compliance Group, a client from the European region, provides HRM Software to the corporates across the UK. They wanted to develop a web application to manage various HR related activities. Some of the required functionality were streamlining HR phases, role and rights based system, centralize control, freedom of creating sub-domain, features for leave & payroll management etc.
Compliance Group offers a next generation HRM software developed by Radixweb to manage all HR operations and employee services from the single platform. They can create sub-domains of client companies in the application to manage their employees’ information. Exclusive management of employee data through advanced features such as Expense, Document, Payroll, Review Management, Booking Calendar, Single Signed On, Leave Record Management and more.
Radixweb HRMS permits Compliance Group to add required features as per his changing needs to manage a massive database of its end companies.
Reviews
the project
Software Maintenance & Dev for Luxury Jewelry Brand
"They’re more proactive than my previous vendor."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the digital and e-commerce director for a luxury jewelry brand.
What challenge were you trying to address with Radixweb?
We have a bespoke backend system that controls our global inventory system and various other business systems. We were working with another agency, but the project became stale. I was looking for a new partner to add more life and create better development processes.
What was the scope of their involvement?
Radixweb has taken over our existing system, and they're maintaining it as is. Additionally, a separate team on their side is building the entire system from scratch using .NET. They’re helping us rebuild the entire backend system with a new look and new technology.
What is the team composition?
I work with 10–15 teammates, and I have one main point of contact.
How did you come to work with Radixweb?
I did a lot of research. I had a list of different companies and traveled throughout India to visit them. I also talked to their clients. Radixweb seemed to fit the bill in terms of what I was looking for.
What is the status of this engagement?
I began working with them in January 2019, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Radixweb has helped in the sense of maintaining our current system. Any issues that we were having previously, Radixweb has managed to find a solution, which is great.
What I like about them is that they understand the situation and come up with solutions; they don’t just wait for me to come up with solutions. They’re more proactive than my previous vendor.
How did Radixweb perform from a project management standpoint?
As with any project, there have been ups and downs. There’ve been more ups than downs, which is great. Radixweb handles project management very well. They understand my frustrations and they deliver according to what I want.
We use a tracking system for all of our tasks. If there are issues, bugs, tasks, or QA needs, we log them in the system and we can see who is working on them and for how long. Even though we have a time difference, the team still works late into the night.
What did you find most impressive about them?
They’re maintaining the platform to the best of their capabilities despite the infrastructure that was set up previously. Radixweb is making the best of what they have.
Are there any areas they could improve?
No, not that I can think of. The team is very transparent, so I have no issues. They’re also very helpful and they bend over backward to do the work.
Do you have any advice for potential customers?
Make sure you know what you want and be upfront with your expectations. That way they can help you the best way. If you work closely with them, you’ll get the most out of the engagement.
the project
Multiple Site Dev Projects for Marketing Companies
“They’re my go-to people; I have no hesitations doing complex projects with them, and I wouldn’t go anywhere else.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I own a couple of companies that are both in marketing. The first one I worked with Radixweb for was a marketing consultancy. Empresa Strategies, the company I have now, is more strategic. We cover company and market analysis and strategy. We have 10–20 employees and turn over $2 million–$10 million.
What challenge were you trying to address with Radixweb?
We initially hired them to do web development and anything to do with promoting a business for our marketing consultancy.
What was the scope of their involvement?
The initial project we worked with Radixweb on was building a real estate site that would offer a complete solution to people selling properties. Users could enter their details into forms, such as their address and characteristics of the property. That information would feed into templates for creating house signs.
This was in 2010, when video streaming wasn’t as functional, and we couldn’t easily upload high-resolution photos. Radixweb developed a full e-commerce website for creating signs from start to finish. Those could be A4 brochures, signs that would go on the fronts of cars, and large for-sale signs for putting in the front of a house. They built a whole solution. The website had a CMS where users could change content and create new templates.
I’ve used Radixweb for other projects since then. They handle projects from initiation to testing and improvements. They developed a health and safety site, onto which they implemented a Microsoft platform to allow users to edit documents on the site. Most recently, they developed my own website.
What is the team composition?
I’ve had four different project managers from them across five projects. Over time, I’ve dealt with 9–10 people from their company. They communicate brilliantly. We normally work through Skype, email, and phone.
How did you come to work with Radixweb?
I met a couple of their members at a trade show in Sydney, including their CEO and sales lead.
How much have you invested with them?
The first project cost around $25,000. A US company I was considering would’ve charged $80,000–$100,000 for the solution. The overall cost so far is around $45,000.
What is the status of this engagement?
My first project with them started in August 2010 and ran for around three months, and then they offered ongoing support. The second project was in 2011 for the health and safety site. They developed my own website in September or October 2019. It was done in about three weeks.
What evidence can you share that demonstrates the impact of the engagement?
Radixweb has met my expectations. They’re my go-to people; I have no hesitations doing complex projects with them, and I wouldn’t go anywhere else. They’ve delivered my projects within reasonable timeframes.
How did Radixweb perform from a project management standpoint?
They’re very good with project management. The project manager on my first project was brilliant. They figured out all the solutions needed to bring my project into reality.
Their project lead communicates with me and goes back to the project team to do the development. I only deal with one person at a time, and they have other people to assist them behind the scenes. I prefer not to have too many stakeholders involved, but I’ve had conference calls with 2–3 other team members about technical issues and things I wasn’t sure of.
What did you find most impressive about them?
Their innovation in terms of design, look and feel, and backend implementation sets them apart. They’ve gone past my expectations with product presentation. They’ve tended to come back with better functionalities than what I’d asked for.
Are there any areas they could improve?
Not really. They do a good job.
Do you have any advice for future clients of theirs?
Clients should have a reasonable idea of what they need. Every project is going to be different. My projects have been more open-ended in terms of timelines, but I think they could complete a project within a set timeline.
If you go into a project without reasonably clear objectives, it can be a bit harder to reach a solution. Radixweb communicates brilliantly, and they have a good grasp of what they do. They’re good engineers when it comes to technology, but my advice for anyone looking to engage them is to make a reasonable brief. That will help them flesh out something beyond expectations.
the project
Web Dev, App Dev & SMM for Trading & Investment Organization
"Besides the quality and price, their communication is amazing."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of marketing at Assarain Group, a trading and investment organization.
What challenge were you trying to address with Radixweb?
We needed a partner to develop our website.
What was the scope of their involvement?
They developed our web portals and did some social media marketing. Soon, they'll be doing some SEO work for one of our sites.
Radixweb also developed an application for customers to order services. On the app, users can choose the cleaning services they need, such as marble cleaning, chandelier cleaning, etc. It’s built for iOS and Android.
For each website they developed, we have an annual maintenance contract with them.
What is the team composition?
I interface directly with the business development manager.
How did you come to work with Radixweb?
They sent an email to our managing director, looking for customers and partners in our region. I had a meeting with them and saw their quality websites. We also spoke with other possible partners, but many of them were too expensive. I recommended Radixweb because of the price and quality of their work.
How much have you invested with them?
We spent approximately $100,000.
What is the status of this engagement?
We started working together in 2016, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
In our conversations with customers, they often tell us they found us through our website. I don’t have any numerical metrics, though.
How did Radixweb perform from a project management standpoint?
They were faster than us. We would say we wanted something done in a month and they’d finish in a week. Their delivery time was shocking. We keep each other updated via phone, WhatsApp, and Zoom.
What did you find most impressive about them?
Besides the quality and price, their communication is amazing.
Are there any areas they could improve?
No, they do whatever we tell them. They contribute ideas, but they’ll follow through on your ideas and goals.
Do you have any advice for potential customers?
If you don’t have internet, you can always use a mobile phone to speak to them. You can connect with them through any communication tool.
the project
Digital Sales Playbook for Consulting Firm
"They have been a flawless team to work with."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the managing partner of Notable Evoluion. We are a solution marketing and sales enablement consulting firm that helps B2B tech companies grow revenue, deliver customer-centric value propositions, and strengthen their go-to-market strategies.
For what projects/services did your company hire Radixweb?
Through our primary market research, we found a huge gap in how organizations enable their sales teams. Many sales enablement tools focus on engagement (sending emails, social selling), but we've heard sales teams need help with core messaging. This brought us to design a Digital Sales Playbook, and our journey with Radix began. They are and continue to be our agile development team, paired up with our product management experts.
What were your goals for this project?
We required a Sales Playbook to work on any device, anywhere. Giving users access to on-demand content and Sales and Marketing collateral at their fingertips.
How did you select this vendor?
We met with three development firms during our selection period. Radix was able to demonstrate they could develop the product we needed to design. Their customer support model is very responsive and continuous to be in sync with our Agile development sprints.
Describe the project and the services they provided in detail.
Custom Development, Project Management, Technology Consulting. Outlook integration allowed Sales Users to open pre-built email templates (from marketing) directly from the Playbook into Outlook, making it easy to send out prospecting messages. We're currently looking at adding Analytics to our Sales Playbook platform.
What was the team composition?
Account Manager for requirements gathering, Scrum Project Manager for agile development sprints, Technology consultant to advise on the best application approach, Developers to build the solution.
Can you share any information that demonstrates the impact that this project has had on your business?
Our clients are very happy with the UI/UX. They continue to say how unique our solution is in the market. We have a defined product roadmap that will continue to add value back to our customers.
How was project management arranged and how effective was it?
Daily check-ins using Skype and Zoom. Any major releases, the development team and our team spoke over a Zoom meeting to understand the Users requirements and UX.
What did you find most impressive about this company?
Agile development skills, Technology skillset, A clear understanding of User requirements & UX design.
Are there any areas for improvement?
They have been a flawless team to work with. At this current time, nothing to improve on, just keep doing everything you do today. It's awesome!
the project
Backend Development for Data Marketing Company
"They’ve been very consistent in their performance during the entire project."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the vice president of a data marketing company. We sell consumer and residential information data.
What challenge were you trying to address with Radixweb?
We work with vast databases of hundreds of millions of records and have several websites to sell them. Each of those sites is coded a little differently—they have their own backends and are essentially their own entities. Our goal with Radixweb was to combine all of those sites to have a single endpoint, a single API, that we could use to access all of our databases from a common platform.
What was the scope of their involvement?
To facilitate this kind of endeavor, Radixweb had to start by developing a generic API that could access all of our different databases—each one with different fields, different requirements, and different types of data in it. Radixweb provided backend development services using .NET Core and .NET Standard. That same new API needed to be extensible so that we could add additional databases to it in the future without having to rebuild the API.
The new database also had to handle the sizable datasets we work with, meaning it needed to be capable of building and executing database queries against our hundreds of millions of records. And the product needed to operate quickly without any timeouts on a web interface.
What is the team composition?
I’m unsure of the entire team size for the project, but I worked personally with 3–4 people.
How did you come to work with Radixweb?
We have a small development team in-house, but we couldn’t handle a project of this size by ourselves. We found Radixweb and several other firms through a Google search, and we met with their teams. In addition to having experience working with the mailing industry, which is essentially what we’re in, Radixweb was familiar working with some of our customers and working with with the different APIs that serve this kind of data. Ultimately, they had the best background to take on this kind of project.
How much have you invested with them?
We spent about $35,000.
What is the status of this engagement?
Our engagement began in November 2018 and remains ongoing. They’ve completed their initial development, and we are currently in a user acceptance testing phase.
What evidence can you share that demonstrates the impact of the engagement?
Judging by our first tests, the database works as quickly and as well as we expected it to. Radixweb has accomplished exactly what we asked of them, and we fully anticipate that the product will work very well.
How did Radixweb perform from a project management standpoint?
They are clear and accurate in their timelines. Radixweb has been responsive and precise with specifications and implementing our requirements. They’ve kept us updated on schedules and sent status updates and code as needed. They’ve been very consistent in their performance during the entire project.
What did you find most impressive about them?
They had a clear understanding of our needs and the ability to reduce them down into specific requirements. Despite sometimes working with limited information or ambiguous information based on our existing documentation or our existing APIs and websites, their capacity to understand and build something like this without having done it before was very impressive.
Are there any areas they could improve?
No, they’ve been an excellent partner during this entire project.
Do you have any advice for potential customers?
It’s best to have a well-defined scope before engaging with them.
the project
Several Web Dev & Design Projects for Web Solutions Company
"Working with Radixweb has been a completely positive and collaborative experience."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the principal at Exatech Technologies. We offer internet marketing, IT development, web design, and web development services.
What challenge were you trying to address with Radixweb?
I’ve engaged Radixweb over the years to serve as a design and development partner on various software projects for my customers.
What was the scope of their involvement?
I’ve relied on Radixweb for several web design and web development projects using WordPress, HTML, and DotNetNuke (DNN). Typically, I provide hand drawings or computer printouts of wireframes to give Radixweb an idea of the structure I’m looking for.
For the website designs, my clients will usually make their preferences known, or we will examine what competitors in that space choose to do for their websites. To facilitate the design processes, I provide basic diagrams to spark inspiration. Radixweb has also completed some logo design work for my clients.
What is the team composition?
I’ve had one project manager the entire time we’ve worked together. I haven’t met with the developers or designers, choosing instead to maintain a single point of contact. The design team consists of about 10 people, but I’m unsure of how many developers have worked on these projects.
How did you come to work with Radixweb?
I was confident in Radixweb’s work after interacting with them while I was at a different company. Once I moved on to my own business, I hoped they could replicate their past successes with my new clients.
How much have you invested in them?
We have spent over $25,000.
What is the status of this engagement?
We began working together in 2012, and it is an ongoing relationship.
What evidence can you share that demonstrates the impact of the engagement?
It has been helpful to work with Radixweb on an as-needed basis. I don’t have a full-time developer on my staff, so by using their services, I’m able to reduce costs. But whenever I have a project for them, I conveniently pay them for that work only.
How did Radixweb perform from a project management standpoint?
Our project manager is always available to us. We communicate well through email and Skype, which allows us to share screens. If necessary, I can also call them.
What did you find most impressive about them?
We’ve maintained a healthy relationship over the years. I’ve heard stories of people with unsatisfactory experiences working with offshore firms, but I’ve experienced nothing of the sort. Working with Radixweb has been a completely positive and collaborative experience.
Are there any areas they could improve?
No, nothing immediately comes to mind as needing improvement.
Do you have any advice for potential customers?
Try to put as much detail as possible on paper and give some relevant examples of competitors to give their team a clearer picture of the project.
the project
Mobile Application Redevelopment for Healthcare App
“The project management communications, reporting, and team management were all very positive.”
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the COO of RemedyConnect, a digital services and marketing company in the United States. We provide healthcare-specific websites, marketing, after-hours answering services, and SEO solutions.
For what projects/services did your company hire Radixweb?
We were looking for resources with the development capability to augment our mobile app-based projects and extend our support services. Our main project was to rebuild an app called “Your Practice” with updated platforms. We also needed development support for our CMS.
What were your goals for this project?
We wanted to redevelop and simplify an existing mobile app so that it was faster and user-friendly. We also wanted to provide secure messaging within the application for providers.
How did you select this vendor?
Through smaller trial projects, we built a good understanding of their capabilities and approaches.
Describe the project in detail.
Radixweb reengineered our legacy app “Your Practice” using the latest iOS and Android frameworks. They simplified the UI with easy navigation and improved the performance of the apps drastically to provide a superior user experience.
The app allows parents and guardians to reach their doctors after hours to get certain medication-related answers. It has a secure encrypted messaging communication mechanism with a defined workflow for collaboration between physicians, patients, and our after-hours services app RemedyOnCall.
What was the team composition?
We had a dedicated project manager for the CMS and mobile app projects. We also had multiple front- and backend developers.
Can you share any outcomes from the project that demonstrate progress or success?
All projects were delivered on time and on budget. Their approach, communications, and technical knowledge were all of a high standard.
How effective was the workflow between your team and theirs?
The project managers we were assigned were very accessible and easy to communicate with. They provided us with weekly status reports that were detailed and clear.
What did you find most impressive about this company?
The project management communications, reporting, and team management were all very positive. Their knowledge of Microsoft-based CMS and mobile apps was very high and provided great insight.
Are there any areas for improvement?
As with most projects, well-defined functional and non-functional requirements will always minimize iterations and scope variance. That said, Radixweb always reacted well to the uncertainties of the projects.
the project
App Development for Time Management Startup
“Based on my experience, Radixweb was a reliable and professional team. They’re a nearly perfect partner.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a petroleum engineer, but I’m working on an unrelated startup project that involves building a time-management tool. I’m still working to sort out all of the paperwork at the moment, so I can’t share too much information.
What challenge were you trying to address with Radixweb?
I have an idea of how I wanted the platform to look and function, but I didn’t have the technical experience to build it. I needed a vendor to handle the development process.
What was the scope of their involvement?
I shared my requirements with Radixweb, and we worked together to scope out the project, assign a team of resources, plan weekly timelines and milestones, establish a reporting system, and decide on the technology to use for the build.
They started with the logo. Radixweb provided several options, and I picked the one I liked best. Then, they created a few more iterations to incorporate all of my feedback. I showed them my basic PowerPoint sketches for the user interface, and they turned those into mock-ups. Once we finalized the screens, their team started development. Radixweb integrated a few APIs with the tool. One of them syncs the app with our website to facilitate continuous data uploading and downloading for our users.
What is the team composition?
I worked with four different teams from Radixweb throughout the project. I interfaced with one or two people for each phase—logo, iOS development, Android development, and web development. There was a project manager for each component.
How did you come to work with Radixweb?
I searched for developers on Google and reached out to 12 companies scattered around the globe. In my first interactions with Radixweb, they seemed willing and eager to work with me, which helped me make my decision. They seemed like a nice team, so I was confident in moving forward with them.
How much have you invested with them?
They charged an hourly fee of $25. In total, we spent close to $40,000.
What is the status of this engagement?
We worked on this project from April–October 2018. We paused for a bit after establishing the scope so that I could gather the budget. We were also scheduled to finish sooner, but I came up with some new ideas and requested additional changes, which added another month or two of work.
What evidence can you share that demonstrates the impact of the engagement?
I plan to officially launch the app in March 2019. It’s currently live in Angola, but we have a few things to do before we release it into the European market, like GDPR compliance.
Based on my experience, Radixweb was a reliable and professional team. They’re a nearly perfect partner. It can be difficult to pass on a personal idea to an outside developer, but everything they delivered aligned with my vision. I felt completely understood. All aspects of their work, from the logo to the final product, resonated with me. They’re great listeners.
How did Radixweb perform from a project management standpoint?
We used GoToMeeting for day-to-day communication, and Radixweb sent weekly progress reports via email. They clearly detailed what they were working on and what they’d completed. Someone from their team was always available to meet or talk online so that we could resolve any issues as quickly as possible. They truly handled everything.
What did you find most impressive about them?
I switched bank accounts, so there were some payment delays on my end. Radixweb was very understanding, and it never interfered with their work. Despite working in different areas, there was still a strong level of trust.
Are there any areas they could improve?
This was my first time working on this kind of project, so I can’t really compare it to any previous experiences. Overall, I’m pleased with the partnership.
Any advice for potential customers?
They strictly follow the client’s ideas and requirements rather than adding their own details. As such, anyone working with their team should be clear about they want and provide as many details as possible. You get what you ask for with Radixweb. Because I was only looking for someone to execute my plan, they were perfect.
the project
Product Enhancement for Secure File Transfer Platform
“They can analyze problems and come back with different types of solutions.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of netUP, which provides secure file transfers, as well as payment services.
What challenge were you trying to address with Radixweb?
One of our main developers left the company before finishing the project, so we got Radixweb to take over for us. We didn’t have the time to train a new employee.
What was the scope of their involvement?
We went through a bit of planning and specs gathering, but the main service offered by Radixweb was development. The project was unfinished at the time, so we had a number of bugs to fix, then they provided enhancements to our platform.
They helped us with ASP.NET Zero development, using the C# language. It also had a lot to do with databases—SQL queries, for example.
They don’t provide maintenance services: once they finished, they gave us the code and we ran with it. I’ve signed them for a further 40 hours of work, in case we found any bugs in the system, but it’s not maintenance as such.
What is the team composition?
Radixweb assigned only one developer to our project, but it was their top one: an advanced engineer able to create his own specifications and perform pathfinding. We didn’t need a whole team, especially given that it wasn’t such a large project.
They also assigned a project manager in May 2018, to whom I gave some specs for them to make an estimate.
How did you come to work with Radixweb?
I found them online while looking at a few other companies based in India. Radixweb was the first group that got back to me so we set up a query, had a discussion, and I liked them. The pricing was also good, which led me to hire them.
How much have you invested with them?
We’ve spent $12,000.
What is the status of this engagement?
We started working with them in May 2018, and still have them on the 40-hour retainer.
What evidence can you share that demonstrates the impact of the engagement?
We were in a predicament after my main developer left and we weren’t able to launch our product. Even so, Radixweb actually helped us reach the market quicker. It would’ve taken me another year to do it myself, but the return to market was much quicker after I used Radixweb.
I was happy with their work, and the relationship we had with the team was also really good.
How did Radixweb perform from a project management standpoint?
They performed really well. They can analyze problems and come back with different types of solutions. We worked via Skype and emails. I could speak to the developer on Skype at any time, which meant it was easy to work with him, even though he was in another country.
What did you find most impressive about them?
Their skill level was really good, as was communication. They kept me up to date constantly; telling me what they were busy with, what the problems were, and where they were in terms of progress.
Are there any areas they could improve?
There’s nothing I can think of that they could do better. Most of the problems were to do with our lack of specifications, but they helped us get everything done.
Do you have any advice for future clients of theirs?
Have a thorough specification and know what you want to do as it will make everyone’s lives much easier. If you have all the phases and specifications worked out, give them to the team, and you’ll even get the product back quicker.
the project
Web App Development for Consultancy Firm
“They have great communication and an impressive project manager.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the operations manager for online products at Positive Purchasing, a consultancy firm and industry leader in procurement transformation. We combine expert training with effective programs and methods to deliver dramatic improvements to companies’ purchasing procurement negotiation outcomes. We do this through online tools, videos, and classroom trainings.
What challenge were you trying to address with Radixweb?
We needed a partner to integrate and redesign our Red Sheet negotiation tool so that it could be used by any device. We wanted it to connect to our academies’ user management system. In short, we needed someone to build a new negotiation web app.
What was the scope of their involvement?
We worked with Radixweb to build out our design, UX/UI, and project milestones. They did full web dev and also tested the final product. The app allows users to collaborate with one another and creates downloadable PDF reports with inbuilt intelligence to provide users with an explanation of how to negotiate effectively. Another key feature is that it was based on the MVC framework, and Radixweb used .NET, ASP, and Angular to build the product. They delivered the final product and we’re about to go online.
What is the team composition?
We had one consistent project manager through the whole project. In the initial phase, we had an architect project manager, senior leader, and graphic designer. For the main project, we had a developer, UI expert, and graphic designer. For the final phase, we had two developers working on HTML and the PDF reporting.
How did you come to work with Radixweb?
We initially wanted to hire them for a different project, but they rejected it, which showed they were honest and transparent. We looked at a variety of other agencies for this project, but Radixweb was the best fit, based on price, quality, and other factors.
How much have you invested with them?
We spent between $50,000–$100,000.
What is the status of this engagement?
We worked together from December 2017–October 2018.
What evidence can you share that demonstrates the impact of the engagement?
We set three phases, each with roughly seven or eight clearly defined milestones. At the end of each stage, they’d hit our goals and met all expectations. The quality of their work was consistently good.
How did Radixweb perform from a project management standpoint?
They managed the project well, retaining a bank of skilled resources to draw upon, if needed. The project manager was extremely organized and sent weekly progress updates. They found solutions easily and understood our needs, maintaining constant communication with our tech team. We communicated via email, Skype, and webinars.
What did you find most impressive about them?
They have great communication and an impressive project manager.
Are there any areas they could improve?
We both could have been more transparent about potential project risks and problems. We developed into a collaborative relationship.
Do you have any advice for future clients of theirs?
Meet them, involve them in your design brainstorming, and make sure to get a good project manager.
Radixweb has done a good job of maintaining the existing platform. They are a solution-oriented team that is proactive in its problem-solving, and they’re willing to work extra hours to accommodate the business’ needs. They are a transparent, adaptable, and supportive partner.