IT Managed Services Provider/IT System Integrator

Outsource IT Support Managed Services Company in Singapore & MalaysiaWe are a leading Outsource IT Support & IT Solutions Company with over 26 years experience of delivering the highest standards of IT Services to organization across 3 Major Cities (Singapore, Johor Bahru and Kuala Lumpur).

Win-Pro is a IT Consulting Company in Singapore that can translates business strategy into viable technology solutions. We can deploy, manage and support the IT Infrastructure.

We provide IT Support Helpdesk Services, Enterprise System Integration (SI) Solution like UTM Firewall, Cloud Server Hosting and DNS, Web, Mail, FTP Hosting Services.

Win-Pro is a fast growing IT Managed Services Provider (MSP) that can proactively manage, monitor and maintain IT infrastructure.

Our specialization also includes as a IT Hardware/Software Vendor in delivering, deploying and maintaining IT Products & Services like Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, Qnap, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto

We are excited to be working with Top Leading Brands. Kaspersky Gold Partner in SingaporeLogitech Authorized Reseller Video Conferencing in SingaporeMicrosoft Silver Partner in Small and MidMarket Cloud SolutionsQnap Authorized System Integrator/Reseller in Singapore

This year 2019, we celebrate our 26th year of IT Business.

Over the recent years, we developed well documented Standard Operating Procedures, IT Best Practices, Training Programs, Process Checklist and Strict Controls.

Therefore, we are able to scale and crafted our Digital Transformation plans from Reactive IT System Integrator to Proactive IT Managed Services Provider.

 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
1993
Show all +
Singapore, Singapore
headquarters
  • Blk 1003 Bukit Merah Central, #05-17 Inno Centre
    Singapore 159836
    Singapore
other locations
  • Unit A-8-8, Scott Garden, 289, Jalan Kelang Lama,
    Kuala Lumpur, KL 58100
    Malaysia
  • Unit 10-08, City Plaza, 21 Jalan Tebrau
    Johor Bahru, JH 80300
    Malaysia

Portfolio

Key clients: 

Longchamp, Rimowa, Starhub, NUS, NTU, SIT

Inforgraphics - Company Profile Image

Inforgraphics - Company Profile

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Tech Partners 1/2

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Tech Partner 2/2

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Engineer Training 2018

Reviews

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Managed IT Services for Staffing & Recruiting Company

"Win-Pro Consultancy has a great price and is highly responsive to our needs."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Ongoing
Project summary: 

Win-Pro Consultancy Pte Ltd is an ongoing provider of IT services, offering guidance on computer systems and handling upgrades and software setups. The send team members to work in-house.

The Reviewer
 
11- 50 Employees
 
Singapore
Jim Wee
Managing Director, Nala Employment Pte Ltd
 
Verified
The Review
Feedback summary: 

The collaboration has led to a boost in internal efficiency and better record keeping as well as savings. Win-Pro Consultancy is straightforward to work with and is able to address any issues quickly thanks to their quality service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Nala Employment Pte Ltd, and we are an employment agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Win-Pro Consultancy Pte Ltd?

We needed help with managing our IT services for our staffing and recruiting company. 

SOLUTION

What was the scope of their involvement?

Win-Pro Consultancy gave us advice and helped us upgrade our computer systems and software to make sure that everything is legal and protected from viruses. They also advised us to move to Office 360, which they set up for us.

Win-Pro Consultancy comes into our office to do the work, and if there are any issues while they’re not here, they’re able to take care of them remotely.

What is the team composition?

We’ve worked with three people from their team.

How did you come to work with Win-Pro Consultancy Pte Ltd?

We found Win-Pro Consultancy through a referral and they had good reviews.

How much have you invested in them?

We’ve spent around $20,000 on their services so far.

What is the status of this engagement?

We began the engagement in March 2019, and the collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their implementation of Office 360 has enabled us to improve our efficiency, lessen paper usage, and have everything well recorded in our system. Having Win-Pro Consultancy on board has really helped us a lot. We’re dealing with an issue of manpower and this has allowed us to cut down on things for at least five years for auditing purposes.

We aren’t very computer savvy and with Win-Pro Consultancy, we haven’t had to wait a long time to get feedback from their team. Previously, it would take us a week to solve any struggles that we had.

How did Win-Pro Consultancy Pte Ltd perform from a project management standpoint?

We haven’t had many issues with Win-Pro Consultancy and the whole process has been very straightforward and quick. Their responsive team has given us very good service.

What did you find most impressive about them?

Win-Pro Consultancy has a great price and is highly responsive to our needs.

Are there any areas they could improve?

No. Everything is good at the moment.

Do you have any advice for potential customers?

I would recommend people to work with Win-Pro Consultancy because they’ve really helped us out a lot.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer