Euristiq

BACKGROUND

Please describe your company and position.

I am the CEO of Webkönig AG

Describe what your company does in a single sentence.

At Webkönig AG, we operate in an industry where milliseconds matter. As an advertising technology provider, we deliver digital campaigns and website solutions across a wide range of clients from local entrepreneurs to high traffic eCommerce platforms. Our business depends on speed, stability, and scalability. But as our client base grew, our core platform  especially its backend infrastructure struggled to keep up with the volume of simultaneous requests, campaign data analytics, and content personalization tasks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• Euristiq was brought in to help us reimagine the very backbone of our system—to engineer a high-load platform that could handle rapid scaling, support real-time analytics, and offer seamless integration with third-party services.

SOLUTION

How did you find Euristiq?

Clutch Site

Why did you select Euristiq over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Euristiq’s team began by performing a full audit of our existing architecture. What stood out was their ability to ask the right questions not just technical ones, but also those that tied into our business priorities. They spent time with both our development and account teams to understand how latency, system limitations, and bottlenecks were impacting client delivery.

Their solution was built from the ground up around performance and fault tolerance. They proposed and implemented a microservices-based architecture, breaking down the monolith into independently deployable modules. This allowed us to scale individual components like campaign rendering, media asset management, and analytics without burdening the entire system.

Some key deliverables included:

1. A highly scalable backend infrastructure, capable of serving multiple millions of ad impressions per day without compromising load speed.
2. An advanced caching and CDN strategy to handle static and dynamic content delivery efficiently.
3. Real-time analytics pipelines, optimized for low-latency data processing, which gave our account managers up-to-the-minute campaign performance insights.
4. Load balancing and autoscaling mechanisms that ensured stability even during peak usage, such as Black Friday campaigns.
5. A custom admin panel tailored for our internal teams to manage campaigns, monitor performance metrics, and respond to technical issues in real time.                                                                                                                                                                                                             They also supported us with DevOps integration automating CI/CD pipelines, setting up robust monitoring tools, and ensuring high availability across regions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were noticeable almost immediately after deployment. During one of our busiest client onboarding periods, we saw record level campaign traffic without a single reported slowdown or system issue. Our clients appreciated the smoother experience, and internally, our teams found themselves spending far less time firefighting infrastructure problems and more time focusing on innovation.

One moment that really underscored the value of Euristiq’s work happened during a national retail campaign launch, when an unexpected surge in traffic occurred due to a viral influencer post. Under our old system, this would have likely led to timeouts or degraded user experience. Thanks to the platform Euristiq engineered, the system absorbed the spike effortlessly with no loss in responsiveness or data capture.

Our campaign managers now have a real-time window into performance metrics they once had to manually compile or estimate. The responsiveness of the system has allowed us to optimize on the fly, improving ad efficiency and client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Euristiq was impressively organized throughout the entire engagement. Their team followed agile practices, conducting biweekly sprint reviews where they walked us through progress, answered our questions transparently, and adjusted timelines as needed without derailing the bigger roadmap. One thing that stood out was their clarity in communication. Even when discussing complex infrastructure changes, they translated technical decisions into business implications we could understand and evaluate.

Their responsiveness was also exceptional. Whether it was a last-minute change request from a partner or an unexpected shift in compliance needs, their team responded not only quickly but thoughtfully offering solutions that didn’t just patch the issue but often improved the system long-term.

What was your primary form of communication with Euristiq?

Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed us about Euristiq was their mindset. They treated our platform not as a standalone build but as a living ecosystem that needed to be resilient, flexible, and easy to evolve. Their deep understanding of high-load system architecture was matched by a user-first philosophy that kept our team and our clients in mind at every stage of development.

One example of this: they went out of their way to test our platform under simulated high-traffic stress conditions specific to our ad-delivery patterns. These weren’t off-the-shelf benchmarks they built tests based on real user journeys, helping us uncover edge cases we wouldn’t have discovered until much later.

They also brought a collaborative energy that didn’t waver. It never felt like they were simply fulfilling tasks they were invested in the long-term success of our product, often raising ideas for improvements we hadn’t even thought to consider.

Are there any areas for improvement or something Euristiq could have done differently?

If there’s one area where future engagements could be enhanced, it would be in user onboarding documentation. While their internal code and infrastructure were incredibly well documented, some of the new dashboard features for campaign monitoring could have benefited from more detailed user training or video walk-throughs for non-technical team members. That said, when we flagged this, Euristiq followed up promptly with tailored support materials.

BACKGROUND

Please describe your company and position.

I am the Clinical Scientist & Associate Professor of the University of Manitoba

Describe what your company does in a single sentence.

We attract people from around the world who share our ideals and vision for positive change. We believe in embracing challenges and taking action. Our students, researchers and alumni bring their unique voices to learning and discovery, shaping new ways of doing things and contributing to important conversations in topics that matter most, from human rights to global health to climate change. We are where imagination and action collide

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• To create a mobile-first platform that enhances student and faculty engagement across research projects, events, and knowledge exchange opportunities.
• To develop AI-powered solutions that support academic researchers in managing data, automating insights, and facilitating interdisciplinary collaboration.
• To deliver a cohesive, custom-built software ecosystem that could integrate smoothly with our legacy systems while being flexible enough for future growth.

SOLUTION

How did you find Euristiq?

Clutch Site

Why did you select Euristiq over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The scope was ambitious, involving several departments and user groups. But we knew Euristiq had both the technical sophistication and collaborative mindset to walk with us through complexity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the start, Euristiq demonstrated a deep respect for the academic environment and its nuances. They didn’t treat this as a conventional enterprise app project. Instead, they approached it with curiosity hosting discovery workshops with faculty, IT leaders, graduate students, and admin staff to understand pain points and expectations.

Once the groundwork was laid, they moved into a development phase that touched on multiple dimensions:

Mobile App Development:
They delivered a multi-functional mobile application that acts as a hub for students and faculty alike. The app allows users to browse current research initiatives, find collaborators by interest or expertise, join university-wide events or hackathons, and access shared learning resources. The UI/UX was built with accessibility in mind, ensuring screen reader compatibility and smooth navigation even under high load.

Custom Software Development:
In tandem, Euristiq built a web-based dashboard for administrators and researchers. This system tracks project lifecycles, manages funding documentation, and logs collaborative contributions across departments. It also includes internal messaging, notifications for research compliance deadlines, and a resource booking module for shared equipment and labs.

AI Development:
Where Euristiq truly distinguished themselves was in the way they embedded AI capabilities into the fabric of the platform—not as flashy features, but as meaningful assistants. One tool helps researchers clean and categorize large datasets, another analyzes patterns in research collaboration to suggest interdisciplinary synergies. For students, there’s even a smart recommendation engine for workshops and faculty-led opportunities based on their academic profile and declared interests.

They worked closely with our IT team to ensure security protocols were followed rigorously, including data anonymization features for sensitive academic records. Importantly, all tools were designed with modularity, allowing departments to enable or disable features based on their specific needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a delivery standpoint, Euristiq was methodical and accountable. Timelines were clearly communicated and adhered to. When new needs emerged like adding French-language support or adjusting compliance features to align with provincial funding rules, they were integrated with minimal disruption. Their sprint cycles were lean, feedback loops were tight, and their responsiveness made us feel genuinely supported throughout. They didn’t just keep us informed, they made us feel like an essential part of the team.

What was your primary form of communication with Euristiq?

Email or Messaging App

What did you find most impressive or unique about this company?

What set Euristiq apart wasn’t just their technical expertise it was their ability to translate our values into digital tools. They understood the unique ecosystem of a university, where innovation must coexist with regulation, and where diverse user needs require empathy at every level of the design process.

They didn’t just build what we asked for they anticipated needs we hadn’t yet articulated. For example, one of the AI features an assistant that helps researchers identify potential compliance gaps in funding applicationswas their idea, based on observed pain points. It’s now one of our most appreciated tools among faculty leads.

Their team also brought a global perspective, showing awareness of how Canadian post-secondary institutions function while incorporating best practices from educational tech around the world.

Are there any areas for improvement or something Euristiq could have done differently?

While our overall experience was exceptional, one area that could benefit from refinement is their approach to post-launch documentation. Their codebase was well-organized, but some of the admin training materials could have been more tailored to non-technical staff. We raised this with the team and they responded by creating simplified guides and FAQs, which resolved the issue quickly.

Additionally, we would have appreciated a slightly longer runway for onboarding stakeholders who weren’t directly involved in the development process. A broader engagement phase post-launch might’ve helped with change management at the departmental level.

BACKGROUND

Please describe your company and position.

I am the STAFF ACCOUNTANT of DEZHU US

Describe what your company does in a single sentence.

DEZHU US group focuses on real estate development located in Atlanta, Georgia. Our projects include condominiums, townhomes, apartments, single-family houses and high-rise hotels. Our goal is to create desirable, high-end real estate projects that produce superior risk-adjusted returns

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?
Our objective was to build a cohesive mobile platform that would allow us to streamline property monitoring and management while improving communication with tenants, investors, and contractors

SOLUTION

How did you find Euristiq?

• Online Search
• Clutch Site

Why did you select Euristiq over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Euristiq approached the project holistically, taking the time to understand the nuances of the real estate market, as well as the operational complexities of managing mixed-use properties across different locations. The scope of their work spanned several key areas:

They began with a discovery and strategy phase, collaborating closely with our internal leadership and facilities management teams. Together, we mapped out the ideal user flows for both tenants and staff and identified integration points for various IoT devices, from smart locks to environmental sensors installed in our residential and hotel properties.

On the mobile development side, Euristiq designed and built a native mobile application that provided a seamless interface for property monitoring, tenant communication, maintenance requests, and access control. The UI was tailored to reflect the premium nature of our developments while remaining highly intuitive.

Simultaneously, their cloud engineers architected a scalable AWS infrastructure that connected to the mobile app and IoT systems. This included secure data ingestion pipelines for real-time sensor data, robust API management, and a cloud-based admin dashboard that enabled our team to oversee all operations remotely. Device provisioning, OTA updates, and performance monitoring were all built into the platform.

Their deliverables included a fully functioning mobile app, AWS-based cloud services, real-time IoT data integration, and thorough technical documentation and deployment support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within months of deployment, we began seeing tangible shifts in how our teams operated and how our tenants engaged with the properties. Our property managers reported a significant decrease in response time for handling maintenance and access issues, while tenants praised the mobile experience for its convenience and ease of use. 
One standout moment was during an unexpected power fluctuation in one of our condo buildings our team was able to receive alerts through the app and resolve the issue before any tenants even noticed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Euristiq's project management was exceptionally clear and responsive. They used a structured agile framework that worked well with our cadence. We always knew what phase we were in, and any blockers were addressed promptly. Communication was proactive, and no technical or otherwise request ever lingered without a resolution. 
On occasion, we needed to reprioritize deliverables mid-sprint due to an investor demo, and they adjusted their roadmap with a level of flexibility and professionalism that impressed both our technical and executive teams.

What was your primary form of communication with Euristiq?

Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out about Euristiq was their ability to bridge business objectives with deep technical execution. Their engineers didn’t just build what we asked they asked the right questions to refine and improve what we thought we wanted. 
Their familiarity with real estate operations, paired with their technical creativity, created a solution that genuinely feels tailored to our space, rather than just another off-the-shelf platform.

Are there any areas for improvement or something Euristiq could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CEO of Empego Technologies

Describe what your company does in a single sentence.

Empego Technologies is a patient engagement platform designed by pharmacists for pharmacists to deliver better and safer care while optimizing use of resources in a pharmacy setting. Pharmacy workflow is often centered around drug distribution and is often not suited to integrate advanced clinical interventions. Relying on our deep clinical and field expertise, we have developed a simple platform that integrates seamlessly in pharmacy clinical workflow to facilitate clinical interventions. Our solution is founded on generating evidence-based smart forms to improve triage and treatment monitoring. Our platform engages patients through accessible language to provide high-quality information, thus empowering pharmacists to deliver the highest standard of care while unlocking new pharmacy revenue. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• We engaged Euristiq to modernize our DevOps infrastructure for scalability, improve the platform’s usability and compliance, and develop custom software to integrate with pharmacy management systems—all without disrupting existing workflows. We needed a partner who could deliver across these areas with precision and agility, and Euristiq did just that.

SOLUTION

How did you find Euristiq?

• Online Search
• Clutch Site

Why did you select Euristiq over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work Euristiq undertook for us was extensive, cross-functional, and delivered with a high degree of technical rigor. They began by conducting a deep assessment of our DevOps infrastructure, surfacing areas of risk and inefficiencies that had previously slowed down deployments and limited our system's resilience. From there, they introduced a robust CI/CD pipeline that allowed our internal teams to ship code confidently, with new levels of speed and reliability. Their implementation of infrastructure-as-code, container orchestration, and automated environment replication helped us shift from reactive maintenance to a more proactive, scalable architecture critical as our user base grew rapidly across pharmacy locations.

On the development front, Euristiq worked closely with our team to redesign core areas of the platform, with a particular focus on usability and workflow efficiency. They rebuilt our patient intake system, transforming it into a more dynamic and intuitive experience. This involved integrating logic-driven smart forms that adjusted in real-time based on patient inputs and clinical indicators making the process faster and less error-prone for pharmacists. They also designed and implemented a secure real-time communication module that enabled pharmacist-patient interaction during clinical assessments, directly within the platform.

In terms of custom software, Euristiq developed a bespoke integration layer that enabled seamless communication between our platform and a variety of pharmacy management systems. This required an understanding of highly varied data structures and workflows and resulted in a solution that was lightweight, scalable, and crucial to our expansion strategy. Through this effort, they enabled true interoperability while preserving the unique operational flow of each pharmacy partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of our work with Euristiq have been evident in both tangible and qualitative ways. For example, post-implementation, our platform uptime stabilized dramatically even during peak usage windows, allowing pharmacists to rely on our system during their busiest hours without disruption. Internal teams reported that the new CI/CD workflows cut release times significantly, which helped us iterate on features that our users had been requesting for months. Just as crucial, our user engagement metrics showed improvement users were spending more time completing clinical forms and reporting higher satisfaction with the ease of use, something we hadn’t seen before the UI/UX enhancements went live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Euristiq’s project management style is worth highlighting. They did not operate in isolation. Communication was regular, predictable, and most importantly transparent. I recall one particular sprint when a dependency from a third-party API provider caused delays. Rather than stall, the team proposed a workaround that kept our timelines intact without compromising quality. Their responsiveness to change requests, whether minor UI adjustments or more complex logic changes in the backend, was equally impressive. We always felt heard and supported.

What was your primary form of communication with Euristiq?

Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets Euristiq apart is their depth of thinking. They didn’t just execute on specs they questioned assumptions, suggested better approaches, and occasionally challenged us when they saw a potential risk. I remember a moment when they recommended restructuring our analytics module after recognizing limitations in how we were capturing engagement data. The solution they offered not only improved data fidelity but also opened doors for future AI integration, which we’re now exploring.

Are there any areas for improvement or something Euristiq could have done differently?

If I had to point out an area for improvement, it would be around documentation. While their codebase was clean and well-structured, there were moments particularly early on when internal handoffs would have benefited from more comprehensive technical documentation. To their credit, they responded quickly to this feedback and adjusted their workflow, including weekly knowledge transfer sessions and clearer inline documentation.

BACKGROUND

Please describe your company and position.

I am the CEO of smplfy.eu

Describe what your company does in a single sentence.

Smplfy specializes in talents on demand, dedicated engineering teams, IT consulting, and recruiting services. We help businesses bridge expertise gaps and scale quickly by providing skilled developers and teams while managing hiring, documentation, and offboarding. Partner with us for tailored IT solutions that drive success

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• We collaborated with Euristiq through their partnership network to address a client’s specialized needs.
• The primary goal was to develop a website that met several critical objectives, ensuring it aligned with the client’s unique requirements.
• A key objective was to create a highly user-friendly and intuitive platform to provide a seamless experience for all users.
• Additionally, the website needed to be fully accessible and compliant with industry standards, catering to a niche audience while meeting regulatory requirements.
• By achieving these goals, we aimed to position the client’s business for success in a competitive market through a platform that delivered functionality, inclusivity, and compliance.

SOLUTION

How did you find Euristiq?

Referral

Why did you select Euristiq over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Euristiq were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

We were tasked with developing a fully functional, user-friendly website for our client, and our team collaborated closely with Euristiq every step of the way to ensure a seamless process. From the outset, Euristiq’s Discovery stage played a pivotal role in setting a strong foundation. During this stage, they meticulously gathered and analyzed the client's vision and specific requirements, providing us with a comprehensive blueprint that guided our work. This initial preparation allowed us to focus on delivering exactly what the client envisioned, with no ambiguity around the project’s scope or objectives.

Throughout the development process, Euristiq’s project manager and delivery team maintained clear, proactive communication, which was essential in coordinating the design, functionality, and deployment stages effectively. Their expert guidance streamlined decision-making and facilitated rapid resolution of any issues that arose. Additionally, their structured management approach ensured we adhered to all deadlines and stayed on track with the project milestones.

Euristiq’s team provided a clear roadmap and invaluable technical insights, enabling us to focus on building a site that was not only visually appealing but also optimized for usability, responsiveness, and performance. The final result was a high-quality website that exceeded the client’s expectations, fully aligned with their business needs, and equipped with all the required functionalities. This collaborative effort with Euristiq highlighted their expertise in project management and their commitment to achieving excellence in every project stage. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable outcomes that exceeded the client’s expectations across multiple areas. Following Euristiq's Discovery process and well-structured project management, we successfully developed and launched a website that was fully compliant, accessible, and user-friendly. Post-launch, the website achieved an increase in average session duration, indicating strong user engagement, while also lowering the bounce rate by 20%, as users found the navigation intuitive and responsive. Meeting accessibility standards, the site became accessible to a broader audience, attracting more traffic from users relying on assistive technologies.

The project was completed ahead of schedule, and with clear documentation, post-launch maintenance time was reduced, decreasing ongoing costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Euristiq’s project management was both thorough and highly responsive, ensuring that every detail aligned with our objectives. They maintained a well-organized timeline, delivering all items on time or even ahead of schedule, allowing us to launch the website earlier than anticipated. To facilitate seamless communication, we utilized Jira for task tracking and updates, which helped us stay on top of every phase of the development process. Euristiq’s project manager set up regular online meetings, providing a direct channel for addressing our questions, comments, and any adjustments needed along the way. This structured yet flexible approach, supported by clear communication and attentive responsiveness, allowed us to achieve a high-quality outcome and an efficient, smooth collaboration.

What was your primary form of communication with Euristiq?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Euristiq was their exceptional approach to project management. Their team is not only highly professional but also incredibly experienced, with a depth of knowledge that extends across multiple disciplines. Whenever the project required specialized expertise, Euristiq had the experts on hand to provide it. This level of support was invaluable, ensuring that we had access to the right resources at every stage of the project.

Their management style is both structured and flexible, striking a perfect balance that made working with them a seamless experience. They excel at breaking down complex projects into manageable tasks, maintaining clear communication, and setting precise expectations. Their tech team’s ability to translate client requirements into a detailed roadmap kept us focused and aligned with project goals, while their thorough attention to detail ensured that every aspect of the website was considered and executed to the highest standard. This methodical yet collaborative approach was key to the smooth progress and timely completion of the project, resulting in a high-quality website that fully met the client’s needs. Euristiq's dedication to excellence and their focus on client satisfaction were evident at every step, making them an ideal partner in this development journey

Are there any areas for improvement or something Euristiq could have done differently?

The Euristiq team’s professionalism truly stands out, and we’re excited about the potential for future collaborations on more projects together.

BACKGROUND

Please describe your company and position.

I am an Executive of Razom Software

Describe what your company does in a single sentence.

RazomSoftware helps technology companies scale their businesses by extending software engineering teams with experienced remote specialists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• We partnered with Euristiq to develop an intelligent road traffic monitoring system. The primary goal was to create a sophisticated software solution capable of collecting and analyzing real-time data from camera sensors. The system was designed to monitor various metrics, such as the average vehicle speed on motorways, the number of vehicles passing through, and the average waiting time in traffic jams.

SOLUTION

How did you find Euristiq?

Referral

Why did you select Euristiq over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During our introductory meeting, Euristiq’s team presented their 4D Framework (their approach to software development), which we found to be highly valuable given our needs and the lack of specific project requirements.

We began our collaboration with the "Discover" phase, during which we held a series of workshops to clarify our business and user needs. We also mapped out processes, assessed system architecture, and defined the current state.

In the "Decide" phase, we worked closely with the team to set clear priorities and analyze various options. This allowed us to define the desired state and project scope, identify risks, and explore potential solutions and costs, ultimately selecting the most cost-effective option.

Following the "Decide" phase, we moved into the "Design" phase, where we reviewed Euristiq’s proposed solution architecture and technical documentation, and received mockups for the project.

As the scope of work for the road traffic monitoring software project was defined during the Discover, Decide, and Design phases, we proceeded to the Development phase, with the goal of delivering a fully functional digital product within a strict nine-month timeframe. The project focused on ensuring the system could handle real-time data collection, processing, and reporting for a critical infrastructure object.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started with the Discover phase, where Euristiq and our team studied the project’s requirements. Together, we researched and documented the technical needs, user expectations, and the fundamental architecture required to bring the intelligent traffic monitoring system to life. This stage was critical for us to understand all the project requirements, and make sure we did it right in a technical way but also ensure that we considered all aspects for a better user experience. 

Then, Euristiq proceeded to the decide and design the system architecture — a detailed blueprint that mapped out how data would flow seamlessly from the camera sensors strategically placed within the tunnel, through the software, and finally, to the user interface. This architecture was not just about connecting components; it was about creating a robust framework that could handle the complexities of real-time traffic monitoring, ensuring that every piece of data was captured accurately and processed efficiently.

The next step for Euristiq was to plan the integration of advanced camera sensors into the system. These sensors were the eyes of the operation, continuously monitoring vehicle speed, traffic volume, and congestion levels within the tunnel. The real-time data collected by these sensors was the lifeblood of the system, providing the raw information needed to manage traffic effectively and ensure safety within the tunnel.

To transform this raw data into actionable insights, Euristiq developed data processing algorithms. These algorithms were designed to analyze traffic patterns, generate detailed reports, and offer a clear view of the traffic conditions at any given moment. The insights gained from this data were critical for operators to make informed decisions about traffic management and respond swiftly to any emerging issues.

Meanwhile, their UI/UX design team and our experts worked hand in hand to design a user interface that was not only functional but also intuitive. The result was a set of dashboards that allowed operators to easily view and interpret traffic data. The design focused on clarity and usability, ensuring that even the most complex data could be understood at a glance, empowering operators to manage the tunnel’s traffic flow with confidence.

We finished with the working market-ready product. Within just nine months, Euristiq and our team demonstrated the system’s ability to monitor, analyze, and report on traffic flow. The product is expected to be more than just a technical achievement; it’s proof that the vision conceived in the discovery phase could be realized, providing a powerful tool for managing critical infrastructures.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience working with Euristiq on this project was highly positive, particularly when it came to their project management approach. From the outset, they demonstrated a strong commitment to meeting deadlines, ensuring that every phase of the project was completed on time. Their ability to keep the project on schedule was impressive, especially given the complexity of integrating real-time data processing with UI/UX design.

Euristiq's team was also very responsive to our needs. Whenever we had feedback or required adjustments to the UI/UX design, they were quick to accommodate our requests, always maintaining open and transparent communication. They understood the importance of collaboration, and their willingness to adapt and refine their work based on our input made the entire process smooth and efficient.

Overall, Euristiq managed the project with a high level of professionalism, delivering each milestone within the agreed timeline while also being attentive to the specific needs of our team. This strong partnership was crucial in achieving the successful outcome of the project.

What was your primary form of communication with Euristiq?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Euristiq team does well with complex projects, with multiple teams, and stakeholders. We experienced great processes, well organized work and as a result meeting all the deadlines. They demonstrated a deep understanding of both the technical and user experience aspects of the project. Their proactive communication and willingness to adapt made the entire process feel like a true partnership, rather than just a client-vendor relationship. 

Are there any areas for improvement or something Euristiq could have done differently?

They consistently met all expectations, delivering on time and maintaining excellent communication throughout the project. 

BACKGROUND

Please describe your company and position.

I am the VP of uSoftware

Describe what your company does in a single sentence.

Our company offers a professional and transparent service that recruits Eastern European programming talents for our clients' specific needs. We worked with Euristiq on a precision agriculture project where we provided consulting and quality assurance services to our clients. The project scope included the development of a complex architecture for global operations and it required thorough testing. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• Finish the project

SOLUTION

How did you find Euristiq?

Referral

Why did you select Euristiq over others?

• Great culture fit
• Good value for cost

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Euristiq worked on modernization of a farming app that manages thousands of devices, ensuring enhanced functionality and user experience without disrupting existing operations. A new architecture was designed, resulting in up to 20% savings in operational costs for end-users. The project also included a successful migration to AWS Cloud, improving the app's scalability, reliability, and performance.

Throughout the project, Euristiq addressed several challenges, including minimizing operational disruption during modernization, achieving cost efficiency, creating accessible technology for farmers, and handling the complexities of cloud migration while maintaining data integrity and system performance.

The scope of our involvement, in collaboration with Euristiq, included comprehensive consulting and quality assurance services for the precision agriculture project. Specifically, we were tasked with providing strategic guidance on the development of a complex architecture to support the client's global operations.

This involved ensuring the architecture was designed to handle extensive data from numerous farming sensors and devices, and that it was scalable and reliable across various regions. We also did quality assurance. So, we conducted thorough testing to ensure the new architecture met the highest standards of performance and reliability. 

Our combined efforts were critical in enabling the client to offer precise, dependable, and cost-effective agricultural solutions to farmers worldwide. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are happy with the results of our work and how Euristiq assisted us with all the processes. Our team appreciated the good quality of onboarding. We were introduced to the project manager who was always on call to help us. 

We started with the introductions to SRS documentation and result of the discovery that Euristiq conducted. It should be noted that it was sufficient and whenever we have additional requests, the project manager handled them timely. Their process is agile, and deadlines are consistently met with precision.

Euristiq ensured clear communication. Regular updates and check-ins ensured that everyone was aligned, and any potential issues were swiftly addressed. Their team's responsiveness and willingness to accommodate our needs were remarkable.

Their developers provided valuable insights and suggestions, which enhanced the overall quality of the solution. The seamless integration of our quality assurance and testing processes with their development cycle shows their well-structured workflows and commitment to customer’s needs and ambition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are a remote team and we felt that Euristiq has the right environment to work in this format. We relied on Slack and Jira as our primary communication and project management tools, and we found these platforms to be both suitable and convenient for the needs of this project.

The project manager at Euristiq consistently demonstrated an agile approach, ensuring that communication was clear and effective at all times. We held regular sprint reviews and planning sessions, which were instrumental in keeping the project on track. These sessions allowed us to quickly adapt to any changes in project requirements, ensuring that we remained aligned with our goals.

The transparency provided by Jira was particularly valuable; it enabled us to track the project’s progress in real time, giving all team members clear visibility into the status of tasks and milestones.

Euristiq has an incredible tech expertise, and also the commitment to foster a collaborative, remote-friendly work environment. Overall, their tools and processes not only accommodated our remote work style but also enhanced our productivity and communication throughout the project. We are extremely pleased with the results and look forward to the possibility of future collaborations with Euristiq.

What was your primary form of communication with Euristiq?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed that the Euristiq team easily integrated our quality assurance and testing processes into their software development cycle. We managed to avoid delays caused by miscommunication. The transparency of project progress tracking allowed our team to understand how the development was progressing, enabling us to adjust our tasks and deadlines accordingly. So, the level of coordination and clarity was impressive. 

Are there any areas for improvement or something Euristiq could have done differently?

We were fully satisfied with the work done on this project and we would like to collaborate more. 

BACKGROUND

Please describe your company and position.

I am the CTO of Keystone Seo Solution

Describe what your company does in a single sentence.

Keystone is a web studio that will help you bring your website to TOP Google

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euristiq to accomplish?

• We were looking for a team to do a technical assessment for our client and estimate the overall cost of website redesign and rebuild. It is in the domain of Fintech and we were looking for a company who can provide experts and conduct Discovery and be included in project development phase. Our goal was to find a cross-functional team with excellent communication, capable of providing insights and guidance.
• UX/UI for the new website

SOLUTION

How did you find Euristiq?

Referral

Why did you select Euristiq over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Euristiq were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We colabortated with Euristiq to estimate the technical aspect of website’s redesign idea, map out the architecture design, identify potential risks our client might encounter during the development, and estimate the cost for the development and time needed to perform it. It was a full-scale project Discovery they conducted.

Two engineers from Euristiq worked with us on Discovery, one Architect and a Senior Developer, and a Business Analyst. Additionally, we collaborated with Marketing and Content Specialists during workshops, and the company's CEO served as our initial contact, maintaining constant communication throughout the engagement. 

To gain a thorough understanding of the requirements and expectations from the client, Euristiq took ownership of the process, organized workshops and calls, meticulously collecting all the necessary information. They asked the right questions and turned our attention to things we might have overlooked. Ultimately, they provided detailed documentation with the architecture, roadmap, and final UX/UI design. They conducted a great amount of well-thought-out work that is meant to spare the development team - and the client - a lot of trouble during the development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although we cannot provide metrics as it was the Discovery phase, we can describe the overall experience and the process of working with Euristiq. Briefly put, it was fast and high-quality.

Throughout the series of calls and workshops, the Euristiq team demonstrated remarkable accuracy and attention to detail to ensure a complete understanding of our client's needs and requirements. They completed the Discovery phase within the agreed deadline, delivering all the documentation we required. 

The documents provided by Euristiq contained all the necessary information about the potential product in a well-structured format. They included a comprehensive description of the website’s architecture, along with detailed insights into design and digital marketing research, showcasing a deep understanding of current marketing trends. The website’s architecture addressed critical aspects such as accessibility and usability, responsive design, UI/UX, and performance. Additionally, Euristiq went above and beyond by recommending strategies for integrating SEO and analytics tools.

Furthermore, Euristiq developed and presented a development roadmap that carefully considered our client's budget and time constraints. Their thorough approach resulted in significant time and cost savings for our client, providing clear and precise guidelines for organizing the development process. Overall, Euristiq's contribution  resulted in significant time and cost gain for our client, laying a solid foundation for the successful redesign and rebuild of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Euristiq showcased excellent project management skills, demonstrating adaptability and flexibility. Despite working remotely, they maintained strong and effective communication, actively engaging on various channels (mainly Slack) and remaining readily available.

Everything was done on time. They were proactive and engaged in discussions and seemed genuinely curious about finding the best solution to the problem. Furthermore, their availability, flexibility, and prompt delivery of documents were remarkable qualities that made our collaboration very productive.

What was your primary form of communication with Euristiq?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Euristiq was how they took ownership of the Discovery sprint. They handled the whole process from scheduling calls to informing what materials should be prepared from the client side for each call. They also have a high level of competence and are willing to assist. They asked a lot of questions and remained determined to suggest optimal solutions to any challenges – even if we or the client did not ask them for it. 

Are there any areas for improvement or something Euristiq could have done differently?

We have no areas of improvement to mention regarding Euristiq. They were excellent to work with, it was a smooth and efficient experience.

We recommend providing them with detailed input. The more information they have, the better they can help you. They are also inquisitive, so be prepared for a lot of questions. All in all, you can trust their level of tech expertise and responsibility. 

BACKGROUND

Introduce your business and what you do there.

I’m a doctor for a medical services business and educational platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Euristiq?

We hired Euristiq for custom software development to build a comprehensive learning management system. We wanted to engage with another team to have a turnkey approach to the project.

SOLUTION

What was the scope of their involvement?

We gave Euristiq a detailed product design document and Figma design files. We went through the details with the architect from Euristiq and Ivan (CEO & Co-Founder) and fleshed out everything to ensure there was no room for ambiguity or vagueness. Once we were happy with the document and added additional features, we had a 50-page document with clickable wireframes. 

After we agreed on everything, signed contracts, and made initial payments, we kicked off the project. 

What is the team dynamic?

We had a team of approximately ten people. 

How did you come to work with Euristiq?

We found them on Clutch. Initially, we reached out to Euristiq and met with Ivan, who told us that the project was something that they could deliver. 

How much have you invested with them?

We invested £15,000 (approximately $18,000 USD). 

What is the status of this engagement?

We worked with them between January–February 2022.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Things were ticked off on the Jira file, and we started asking if we could see the progress. We didn’t want the project to be modified, and we wanted it to be bespoke from start to finish. We were not allowed to see GitHub or other repositories, and could only view everything from the incredibly limited customer perspective. From this perspective, we saw a very basic login feature, and none of the things ticked off on the Jira board seemed to be completed. 

They started invoicing us for more money, which was a point of contention because we didn’t have any access and felt like what we saw was designed very poorly. At this point, we had already paid them £15,000 (approximately $18,000 USD), and we were questioning where that money was going. 

They had also started to change what we had initially agreed upon, and Euristiq claimed that the Figma file was not part of the document. The contract stipulated that the Figma file and the documentation we had given them were to be treated as one entity. 

When we refused to pay the £35,000 (approximately $47,000 USD), they stopped working on the project, and were unwilling to share what they had created at the source level. They only let us access what they wanted to share, which was what we could click on. 

During our meetings, we always had a large group of people, but when we asked what they had done or completed, they were unable to answer the question. Euristiq was unwilling to give the money back and told us to go back and get more detail on the project before they could continue. The only thing that was built was a Jira board. 

The Russian Invasion of Ukraine started about a week after we stopped working together, so everything came to a halt at that point. We were contacted later to continue the project, which we did not do.  

Describe the impact this engagement has had on your business.

They had a very negative impact on our business. Financially, we lost money, and we have nothing to show for it. They continued to push us for money and even asked for it early. They unilaterally stopped the engagement and refused to share anything further. 

How was project management handled?

We used a Jira board, a Confluence board, and communicated via Slack. The project was broken down into milestones in a comprehensive and detailed manner. We met twice a week. The process was unorganized and the communication was not good. 

How did Euristiq address the challenges that arose?

They didn’t address any of the issues that arose. They would not let us look at anything and would not share any of the work. 

Is there anything that the vendor did well or that you would consider a strength?

They are very good in the initial engagement. 

In what specific areas can they improve?

They can improve on understanding the project's scope and ensure they understand it before pushing for payment. They could also be more transparent and not hide behind vague statements and confusion. 

What advice do you have for clients with similar needs to yours?

Don’t be trusting of people, and be very limited in how much you initially pay people. Break the payments down into smaller chunks so that if you do lose money, it won’t break the bank entirely. You might also consider hiring someone outside of the company you’re working with to keep an eye on all the progress being made.

Company Responses

The vendor responded on April 4, 2023.

Dear Ibrar Ahmed,

Our cooperation was based on the Agreement from December 28, 2021, signed between you and us. The services had to be delivered according to the milestones. The same way they had to be paid. By signing Agreement, you agreed upon advance payment of the Project kickoff phase according to the payment plan. We sent you Invoice#1 – you paid it – we proceeded to work under Project kickoff. As Agreement stipulates, this stage doesn’t have any deliverables to be transferred. After a Milestone #1 was over, we sent you Invoice#2 for proceeding. The weeks flew, however, the payment under Invoice#2 (invoice due by March 1, 2022) has been never received.

Therefore, we have been forced to suspend services provision on the basis of cl. C) of Section 14 of the Agreement. As an outcome of your failure to pay, you have not received access to the source code and could not objectively evaluate the quality of the services provided. To be precise, we refer to the Exhibit to the Agreement, where it is specified that source code related to the appropriate Milestone should be delivered to the Client after successful payment. Therefore, the allegations contained in your review are unfounded.

We have always been in touch with you, our managers and consultants contacted you many times and have tried to explain the actual state of affairs. We have never experienced this situation before, so in case you’d notified us of the non-payment problem in advance, we’d certainly look for a way to solve the situation.
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