Trigma

Please describe your company and your position there.

I am the Operations manager of my company.

For what projects/services did your company hire Trigma, and what were your goals?

To develop an internal app for Planning and Ordering. That would allow some frictionless communication between the Sales Executive and the Plant Operation Team.

How did you select this vendor and what were the deciding factors?

We performed a lot of online research and eventually ended our search on Trigma as they were noted to be offering the most professional services. They did have some great reviews on their work done, they have the capability to synchronize some amazing innovative plans, and the highly notable factor was the project manager who supervised the complete app development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was looking out for a high-quality and cost-efficient product that could be delivered in a timely manner. Before choosing Trigma, we did perform a lot of research and researched globally in many countries. Trigma created some of the best, some great vision for the projects along with their team leaders, who were able to create this great app for seamless communication between the doctors and the patients. We are sure to use the services of Trigma while making updates to our app along with building new apps over time, and we do highly recommend them to anyone who is interested in creating the app.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager assigned to our project, which laid out the best plan along a clear path with specific specialists and some great milestones that were in charge of the entire step all along the way. They streamlined the process quite well, and the most noted fact of all what the communication that was made through every channel making the project seamless all throughout.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Trigma helped us in building this native app for Sales Executive and the Plant Operation Executive on the platform of both Android and iOS. The app allowed the sales executive to communicate with the plant operation persons either through chat, voice call, or video call. The sales executive can manage their time effectively with the use of this solution, keep the records, and track the delivery status of material.

Describe their project management style, including communication tools and timeliness.

Things from the end of Trigma were clearly laid out and well-planned as they delivered some great management and communication from their end. I do agree that we are new to the app development industry and really required a lot of assistance along the way, and Trigma did a remarkable job as we were completely happy that there was a project manager who held our hands at all times

What did you find most impressive or unique about this company?

Trigma, without a doubt, is a great app development company as they understood all that we required for the project, as they were well-structured, cost-effective, and organized greatly, and something that is most noted is that they delivered the project within the stated time frame. The coordination that was made was flawless as they kept me updated on every stage of the app development project. I have worked with many companies, but Trigma truly performed the highly remarkable job/

Are there any areas for improvement or something they could have done differently?

The app delivered by Trigma simply exceeded our expectations as it met every requirement that we had mentioned during the commencement of the project. As we strive to improve our current app and create new ones, I am sure that we will use Trigma again, not only for this app but also for our other ones.

Introduce your business and what you do there.

I've since moved to a new position, but I previously worked at a tractor parts supplier. We originally focused on doing business with government organizations.

What challenge were you trying to address with Trigma?

We needed to expand into the private sector in order to achieve our desired income goal. I thought it would be best to bring an external firm in to help us widen our approach.  

What was the scope of their involvement?

They built our website. They did everything from the frontend design to the backend development. We wanted our website to be fully functional with respect to online shopping. They implemented the proper framework so people can come to the site directly and place their orders. Every now and then, they will update the website according to our needs. They gave us the first solution 10 to 15 years ago. Back then, it only utilized HTML and CSS. Then, they gave us another solution four or five years ago that uses AngularJS. They've encouraged us to keep using this platform. It's a little more expensive, but it gives the site a polished aesthetic. For the backend, they are using Java, and Spring Boot for the framework. For the database, they are using MariaDB.

When we started out, they gave us a presentation of what our website would look like and they asked for input. We gave them input and they implemented that. We provided documentation, but they were ready beforehand. They did a pretty good job there.

What is the team composition?

At first, we worked with the regional manager and his counterpart. Then, four people were assigned to the project. In total, there were six people involved, which was optimal for our medium-sized organization.

How did you come to work with Trigma?

Due to time constraints, I was not able to develop the website myself. However, a colleague who lives in my hometown had worked with Trigma and recommended them to me. We tried them out and they were very hardworking. They checked off all the boxes and we hired them.

How much have you invested in them?

We've spent around $150,000 with them.

What is the status of this engagement?

We've worked together since February 2005.

What evidence can you share that demonstrates the impact of the engagement?

Our organization is one of the largest in the northern region of India, so we expect our partners to provide a solution that is out of the box and unique. We've invested a lot with them, but the returns have been very good. Over the past 15 years, our year-over-year turnaround was around $125,000.

Once we started offering online payment, we attracted a lot of customers even from the southern part of the country. We have exported our product to Mumbai which is in the eastern part of the country. Especially considering the COVID-19 situation in India, the e-commerce capabilities of the website have been great in allowing all customers to place orders at their convenience.

Due to our workforce limitations, we don’t hire more than 100 employees in one organization, so our internal capabilities were strictly limited. As such, we needed an external partner who would emphasize quality over quantity. They recognized this need of ours. Even though the price point has been high, we've been able to attract a lot of new customers and expand our business and online presence thanks to them. As our business has grown, this growth has been reflected in the content of the site.

I really like their company’s confidentiality policy as well. Even though I am the owner of the website, I am not allowed to see the code they've written. However, they provide me with any information that I need. For example, a month ago I needed to know how many people were viewing the website. They gave me the average number of people who view the website in a week but didn't show me the code behind this statistic. They provide insight as to how they are developing, but they don’t let us near the code. I think that is a very good company policy because it keeps me happy while still providing them with their confidentiality.

How did Trigma perform from a project management standpoint?

They take all the burden off their customer, and they are always there. During the major development phases of the project, we've had a project manager that would give us daily updates on their progress and goals. Sometimes they took more time, but the product was really impressive. We had to be patient due to the uniqueness of their solution. Once I saw the beta version of our website, I knew that the time we invested did not go down the drain. For the past year, we have been communicating through phone calls or Zoom meetings. Before that, they would provide updates at in-person meetings.

What did you find most impressive about them?

They are cooperative, hardworking, and really imaginative. Their team is forthcoming, and they offer a fairly good price.

Are there any areas they could improve?

I have an IT background, so I think they should explore other services like AWS Cloud. I am working with AWS Cloud currently, and I think it's a great solution that would enhance their business. I have suggested that to them, and I think they will be implementing it soon. They use Microsoft Azure, which I feel is a little more difficult.

Do you have any advice for potential customers?

I would say just trust them. Give your ideas to them so they can brainstorm. They're a brilliant team, so you should just sit back, relax, and let them do everything.

Introduce your business and what you do there.

I’m the CEO of a navigational service company. We supply nautical charts and other charts used by sailors and merchants for their safe navigations. We do some emergency kits and other things for navigation purposes.

What challenge were you trying to address with Trigma?

The marine industry is pretty old. The industry was facing digitalization issues. Everybody started from paper maps and then we moved to the age of computers. There was a strong need for a web application that would allow marinas to quickly search and make waypoints.

Before this, weather, sounds, light points, tides, and everything else were all on paper. They’ve had to log this data for at least the last 20 years, but we needed to convert the logbooks into digital format.

SOLUTION

What was the scope of their involvement?

Trigma developed a cloud-based Java application. Based on the hard copies we had, they built that information into the application. There was an option where they could make the changes and add the field.

One of the features built into the app accounts for the flag state of each country. There are different rules and regulations that mariners need to follow depending on the flag state, so it’s important that they have the most up to date information. For example, Canada needed an electronic book for their flag state that followed a specific format.

The important point was to connect the changes that the captain, second officer, or third officer are making, to the main server. If the superintendent or the ship manager goes, they can quickly review it. It allows users to monitor on what’s happening on the ship.

What is the team composition?

There were 8–9 people working on the project in total. Some of them were overlapping. At one time, there were 5–6 on the team.

How did you come to work with Trigma?

We initially met with a couple of companies to get an idea of how we could approach the project and how fast it could be done. I met Trigma’s founder at a webinar and decided they would be the best fit.  

How much have you invested with them?

We spent between $55,000–$60,000.

What is the status of this engagement?

We started working together in February 2020 and wrapped up the project in June 2020. The maintenance is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They were quick to understand what we needed and delivered it. They picked up things really well.

How did Trigma perform from a project management standpoint?

We used a project management software where they listed all the work they’ve done. We had group sessions with them on a weekly basis. There were ongoing discussions.

They walked us through what they did so we knew what was going on. They were very good with time management. We never had any late deliverables. All milestones were properly met.

What did you find most impressive about them?

They’re consistent. They put a lot into planning the development and it worked out really well. . I was impressed by their attention to detail. For example, and purchased some of the other licenses just to see how they could increase connectivity for users

Are there any areas they could improve?

No, I’m happy with their service.

Do you have any advice for potential customers?

Their CEO is brilliant. They’re very knowledgeable. I was surprised to see they were a startup because they’ve really grown. Contact them. They’re the complete package.

Please describe your company and your position there.

Working with a firm based on South Aftrica from India as BDE.

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma Solutions for the agriculture based IoT project in which trigma team have to develop a proof of concept using several sensors on a IoT platform, amazon, google or thingspeak. and create a dashboard on the platform to report the data gathered.

How did you select Trigma and what were the deciding factors?

Trigma shared the detailed proposal which explains each aspects very nicely like project approach, timeline (with man hours and expected time in months), budget. number of resources they will share and mode of contact which impress us and we took a decision to move ahead with Trigma.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work: Create proof of concept using several sensors on a IoT platform Rasperry Pi 4, All the sensors (like Teros -12 probe, Phytos 31 probe etc) will be connected with the Raspberry Pi with the help of connector. Technology used: Rasperry Pi 4, Connectors, Programming language (Python), IoT framework: Thingsboard.

How many people from the vendor's team worked with you, and what were their positions?

• Delivery Manager - 1
• Business Analyst - 1
• Designer - 1
• Developer - 2

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team Trigma provided the exact results we were expecting and on time. The PoC work is completed now and we are going to work on next phase of the project with the team for sure.

Describe their project management style, including communication tools and timelines.

They use Proofhub as a project management team. There complete team provides the project updates over there and we can check the project progress on the same platform which saves our time as well.

What did you find most impressive or unique about this company?

they are very professional, responsive, and they understand the requirement at one time.

Are there any areas for improvement or something they could have done differently?

They are just good in the way they handle their clients. So I do not find any point of improvement for now.

Please describe your company and your position there.

AI dashcam manufacturer and car company tier 1 supplier. VP of US operation

For what projects/services did your company hire Trigma, and what were your goals?

AImatics has implemented its own video telematics cloud service for the global market. We needed to test the service and quality integrated into 3rd party web service. Trigma has built the 3rd party web service integrating with AImatics's video cloud and test the flow and quality.

How did you select Trigma and what were the deciding factors?

We've started with a small simple project like MVP verifying the integration between the two services. Trigma was very straightforward, flexible, knowledgeable, and easy to communicate with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SOW: Integration of AImatics' video telematics and the test video telematics as 3rd party service.

1. Opening the communication using AImatics' API
2. Designing the video telematics web console
3. Designing the admin. console for the video telematics
4. Designing/integrating the video streaming service console
5. Testing the communication between two services
6. Documenting APIs

How many people from the vendor's team worked with you, and what were their positions?

• Project Manager
• Two Web programers
• Director

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to troubleshoot our existing service and develop additional module/service as working together with Trigma team. After the deliverable, we were able to run the video telematics service to one of our first customers and feedback was satisfactory.

Describe their project management style, including communication tools and timelines.

The project manager handles all project aspects and the technical details are handled directly by the engineer which was straightforward as far as conveying the information is concerned. The director was constantly making sure everything's ok

What did you find most impressive or unique about this company?

I was impressed with their speed, accuracy, and flexibility.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

I am working as a BDE in a software solutions company

For what projects/services did your company hire Trigma, and what were your goals?

IoT related projects using sensors and raspberry pi

How did you select Trigma and what were the deciding factors?

Trigma already have prior experience with similar work which has gain our confidence level and at last we have made the decision to give them projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A python program code to read human body temperature using sensor or camera from distance which is connected to raspberry Pi board, and to detect the speed and distance between humans using a radar sensor which is also connected to raspberry Pi.

Raspberry Pi board connected to amazon IoT and cloud services to analyze the data and the display the analyzed data to the user using a simple dashboard Reading data throw sensors ----> raspberry ----> AWS ----> dashboard to display the data after processing to the user with simple way.

How many people from the vendor's team worked with you, and what were their positions?

Five persons: 1. UI/UX 2. API developer 3.Mobile app developer 4.IoT developer 5. Backend developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Due to this project, My processes are very easy and fast

Describe their project management style, including communication tools and timelines.

They have manage the project very well on their project management tool and shared project plan in gantt chart . They kept on updating each task everyday over $skype, upwork and Proofhub. Also, they have completed my project in a timely manner.

What did you find most impressive or unique about this company?

They use updated technologies and techniques. Also, they recommend cost-effective solutions with quality of work.

Are there any areas for improvement or something they could have done differently?

They have managed everything properly so I don't think they should have sone anything different except than this.

Please describe your company and your position there.

We are a start-up quarter mile horse racing hub. I am the founder of StallionMexSearch.

For what projects/services did your company hire Trigma Solutions, and what were your goals?

I hired Trigma Solutions to custom build a horse racing platform where we can store unofficial races.

How did you select Trigma Solutions and what were the deciding factors?

I searched online and I came accross them in Upwork initially. I got assigned a project manager that helped a lot. From giving me a professional quote with breakdowns, to development, to an amazing customer support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We created all the project in Wordpress. We custom build a plugin to help us manage adding, editing and displaying horse racing.

How many people from the vendor's team worked with you, and what were their positions?

I worked with an assigned project manager and a team of front-end and backend developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have a highly functional platform that exceed my expectations. They have an amazing QA team that made use that everything worked according to the plan. I am very happy working with Trigma team and continue to add features to my platform. I am planning to start a new project with them shortly.

Describe their project management style, including communication tools and timelines.

They delivered all the tasks on time. We had an agile type development style that was more dynamic. We communicated almost on a daily basis via skype.

What did you find most impressive or unique about this company?

Their responsiveness and customer support is outstanding.

Are there any areas for improvement or something they could have done differently?

Nothing so far.

Please describe your company and your position there.

I am the Senior Manager IT in the Data and Analytics office. Our Company is very fast growing Data enabling company

For what projects/services did your company hire Trigma Solutions?

Data Analytics and Reporting- our application required building large data specific to manage Transport logistics and Traffic management.

What were your goals for this project?

Business value is managing customers with better travel experience and lower time in traffic. Manage travel logistics and customer delight.

How did you select Trigma Solutions?

Trigma was selected based on a Request for Proposal/procurement process went thru a set of discussions, presentations on solutions, demo, commercial and resource management capabilities

Describe the project in detail.

Critical project to manage a leading transportation and logistics company to deal with their traffic management and seamless supply chain management.

Project was divided in to 3 phases with multi vendor strategy to de-risk the business. Technical stack include- Hadoop Spark Java Python SQL SAP HANA

What was the team composition?

Team included an onsite project co-ordinator and one lead analyst. while the development team (3 developers and 2 QA ) were part of offshore team lead by an offshore project manager

Can you share any outcomes from the project that demonstrate progress or success?

Project was delivered on time, and no major milestones were missed. Zero critical defects and quality was surprising given the team size

How effective was the workflow between your team and theirs?

Onsite and offshore collaboration meetings on daily basis. All Agile practices were followed including daily stand up, sprint backlog meetings, product backlog, sprint planning etc.

Developers and analyst from both the team were transparent in terms of sharing knowledge across team members.

What did you find most impressive about this company?

Knowledge and Humility Team spirit young company and superior management insights helped

Are there any areas for improvement?

Build more onshore teams.

Please describe your company and your position there.

I'm a senior developer at an IT company.

For what projects/services did your company hire Trigma Solutions?

One of our customers in US needed our help for developing a POC of a web-based application in Angular. We did not have anybody with the required skill-set so I reach out to Trigma to ask for skilled developers.

What were your goals for this project?

The app enables the user to create notes. It supports the creative notes taking process. Entries can be grouped in detailed titles, and the system has a matching functionality in terms of styling and cross-referencing. The user is able to flawlessly browse over the complete map (zoom) that consists of entries and tiles. Entries that have not been edited for a specific period of time will be malformed into gaps to gain the user’s attention.

How did you select Trigma Solutions?

I have known the founders of Trigma for some time, and I knew they were a trusted partner.

Describe the project in detail.

High-level scope of the development was involved:

• Create entries (Create, Read, Update and Delete), make titles (collection of entries), annotate entries
• Cross-reference entries based on specific content values, assign entries to corresponding tiles, assign Meta links to corresponding entries
• Entries can be dragged to a new position on the map and be resized at will, dragging them on top of a tile assigns them accordingly
• Entries that have not been assigned to any titles are located in the creation canvas
• A mini-map shows a simplified preview of the whole working space and the user’s current position on the map
• All changes are automatically saved in the background

What was the team composition?

We have one senior developer and one junior developer working on the project from Trigma.

Can you share any outcomes from the project that demonstrate progress or success?

We were able to help our customer from US, even though we did not have the proper resources ourselves at that time.

How effective was the workflow between your team and theirs?

The developers from Trigma was working directly with the project manager from the customer side in US. Daily online skype calls were used to exchange information and plan the next steps.

What did you find most impressive about this company?

They are open and responsive, which helps a lot in a fast-changing environment of software development.

Are there any areas for improvement?

Nope. I can truly recommend Trigma for anybody looking for a strong mobile app developer.

Please describe your company and your position there.

We are a office furniture manufacturer and employ more than 50 employees across US. One of the perks of being employed in our company is the care that we provide for employees.

This is evident with the investment that we have done in IT. I am the CIO for Freedman Office and I am responsible to support the business operations with the relevant IT products.

For what projects/services did your company hire Trigma Solutions?

We wanted to get a holistic app and website portal to manage employee development and assessment on various levels. This included the technical skills as well as cultural training.

What were your goals for this project?

We had following goals in our mind

• Standardization of the employee training and employee assessment tools
• Anywhere anytime access to the training and assessment website
• Compliance to the regulatory laws

How did you select Trigma Solutions?

We had this project in mind and we published the project requirements at various websites including Upwork where we got this lead.

Describe the project in detail.

HOD is an enterprise website with app extension to provide 360 degree employee skill development and assessment. HOD integrates tightly with our HR systems to ensure synchronization with employees in real time.

Profile and role based development plans are incorporated within to app to ensure a seamless on boarding of new employee into this portal/app. Time based and on-demand training lessons are initiated for relevant employees in areas of technical skills, managerial skills, ethics, diversity, sensitivity, sexual harassment policies etc.

Deadlines for such training completion are also setup with automated reminders to employees and their immediate reporting managers for compliance.

Additionally, assessment for these skills are also done with objective quiz and scoring. All in all, HOD ensures a holistic employee development with easy access for employees and managers.

What was the team composition?

While there were multiple resources engaged, we had the comfort of dealing with Project Manager and a business analyst who would take the requirements from us and get it done.

Can you share any outcomes from the project that demonstrate progress or success?

Yes, We were able to get a 100% compliance to labor laws by ensuring training for employees on all disclosures for such laws, Additionally, we were able to automate appraisal process of more than 67% employees online without in person meetings. This % is increasing continuously.

How effective was the workflow between your team and theirs?

We just had one manager assigned to the project and HR resources who would provide the feedback on need basis. As Trigma team had done such work earlier as well, they were able to guide us on best practices.

It was a smooth flow as we utilized early morning calls to share the requirements and by next day, the incremental development was complete.

What did you find most impressive about this company?

I would say that while such projects are usually driven by scope and pricing, Trigma team always kept the employee experience at the top.

Trigma teams highlighted the additional features that would be critical to success of the website/app. It was the goal oriented and customer centric approach of the team which was impressive.

Are there any areas for improvement?

It was a great experience with Trigma and we are already exploring some projects inside our organisation.