Trigma

BACKGROUND

Please describe your company and position.

I was the Team Leader

Describe what your company does in a single sentence.

We are a job portal focusing on helping blue-collar and grey-collar workers find jobs easily across India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired Trigma to provide ongoing support for our website, aiming to reduce downtime and improve overall stability.
• Another key goal was to ensure that any issues or bugs were identified and resolved quickly, leading to a better experience for our users.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The service involved monitoring our application in real-time, identifying bugs, fixing issues and helping our team with updates. Their continuous help has led to better performance optimization of our website, involving a seamless experience for our users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, we have seen significant improvements in our website. Our customer complaints have reduced and website performance has become more stable. We got positive feedback from our customers about their experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Their team handled the work effectively and delivered all the tasks on time. They keep us informed of all the changes and handled everything very effectively.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stands out to us is the preventive approach adopted by them. They were so quick in responding to every problem and fixing the same with an effective solution. Their responsive and personalized support is really appreciable.

Are there any areas for improvement or something Trigma could have done differently?

Although there were some minor problems at the start but their team handled them well and managed to reduce complications in our website.

BACKGROUND

Please describe your company and position.

I am the ENGINEER of MPPGCL

Describe what your company does in a single sentence.

We are a power generating company responsible for electric generation in Madhya Pradesh. We operate a diverse portfolio of power plants, including thermal and hydroelectric stations, to meet the state’s energy demands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We need a predictive maintenance system for our thermal plant to reduce unexpected failures so we onboard trigma. Our main goal was to use AI in our operations and detect potential issues before they occur.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trigma’s project team understands our requirement that we need an ai based predictive model in our existing methods. They work passionately and provide us with a solution tailored to our needs so that we can detect failures early. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After partnering with Trigma, our overall efficiency has increased efficiently and saving costs have reduced significantly. Now our team can access real-time updates and detect problems more quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project team was good enough in managing all the tasks. They handled our project well and delivered the results within the deadlines decided. Their team was effective in bringing every change we needed.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our company liked the supportive approach of their team, they understood our idea and delivered the solution that we needed. Also, their technical knowledge about AI was excellent as they suggest the best ai integrated solution for our system. 

Are there any areas for improvement or something Trigma could have done differently?

There is no such thing that we dislike about them. Although initially it was difficult for us to understand the model but their ongoing support system has just make it easier. 

BACKGROUND

Please describe your company and position.

I am the TAS of an other industry company 

Describe what your company does in a single sentence.

Being a renowned staffing service provider our company offers a wide range of business solutions, including HR consulting, digital transformation, and talent management. Our focus is on helping businesses improve efficiency and grow by providing expert advice and customized strategies. We work closely with our clients to understand their unique needs and deliver solutions that drive success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We aimed to improve efficiency in managing recruitment workflows, from job posting and candidate screening to application management across multiple portals.
• We desired to provide a smoother, more efficient process for candidates, improving communication and reducing delays throughout the hiring journey.

SOLUTION

How did you find Trigma?

• Referral
• Other

Why did you select Trigma over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trigma helped us overcome our challenges with an applicant tracking software designed to fit our needs. It simplified our recruitment process by making everything from job postings to candidate screening more efficient. Powered by AI the software helped us manage large volumes of applications with ease, reducing manual work and errors. It also improved communication with candidates, creating a smoother experience for everyone involved. Thanks to Trigma, our workflow became more streamlined, decisions were made faster, and we were able to offer a better experience to our candidates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The applicant tracking and screening software from Trigma has greatly improved our business by automating time-consuming tasks like candidate filtering and managing multiple job portals, saving our HR team valuable time. Enhanced communication with candidates and better collaboration between HR and hiring teams have improved decision-making. The software’s insights have refined our hiring strategies, making recruitment faster, smarter, and more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma’s project management and vast knowledge of the staffing and recruitment industry have been outstanding. They consistently delivered solutions on time and responded quickly to our evolving needs. Their ability to adapt and make necessary adjustments ensured smooth progress

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We met with multiple software dev companies, but what stood out with Trigma was their ability to listen to our concerns and provide clear answers. They explained the full scope of the software and shared their extensive experience, giving us a clear understanding of how their processes would address our specific business challenges.

Are there any areas for improvement or something Trigma could have done differently?

We had a fantastic experience working with Trigma. One thing where they could improve is providing more frequent updates during the initial stages of the project. This would help ensure more transparency and allow for quicker adjustments if needed.

BACKGROUND

Please describe your company and position.

I am the HR Manager

Describe what your company does in a single sentence.

Our company is well known real estate service provider specilizing in delivering innovative real estate development across the commercial, residential and hospitality sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We wanted to handle our customer data efficiently and derive valuable insights to offer personalized experiences.
• Additionally, we aimed to enhance client communication and management by automating tasks like follow-ups and reminders, ensuring timely and effective interactions with our clients.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company is a well-known real estate service provider specializing in delivering innovative real estate development across the commercial, residential and hospitality sectors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This CRM software delivered significant benefits to our business. It streamlined data management and enhanced customer segmentation through personalized marketing campaigns. Automation of communication tasks improved efficiency, customer satisfaction and strengthened our customer relationships.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team kept us informed with regular updates and addressed any concerns promptly. This proactive approach helped keep the project on track and made the development process run smoothly.

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The team’s extensive knowledge of the real estate industry and expertise in custom software development makes them the best choice for fulfilling our business goals.

Are there any areas for improvement or something Trigma could have done differently?

No, our experience in working with Trigma was excellent.

BACKGROUND

Please describe your company and position.

I am the Senior QA Engineer of Go Brilliant Technologies Private Limited

Describe what your company does in a single sentence.

We are a Information Technology and services based company and provide software solutions of all around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We outsourced a project to Trigma to provide us with an eCommerce platform with advanced search and navigation features.
• We wanted to integrate AI-powered visual search and AI-driven voice search functionalities to better the user experience.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key deliverables included:

1. AI-powered visual search capabilities, allowing customers to search for products using images.
2. AI-driven voice search functionality, making product discovery easier and more intuitive for users.
3. Ensuring a seamless integration of these features into the existing eCommerce platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the integration of these features, our client's eCommerce platform has seen a noticeable improvement in user experience. Customers find it easier to discover products, leading to increased satisfaction and higher conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and were very responsive to our needs. The team kept us informed throughout the project and quickly addressed any issue that came up. 

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Trigma's technical expertise and professionalism. They were able to deliver high quality solutions that perfectly met our needs. Their ability to integrate advanced AI features into the platform was particularly impressive.

Are there any areas for improvement or something Trigma could have done differently?

There were no major issues, but improving the initial project scoping phase could make the process even smoother and more efficient.

BACKGROUND

Please describe your company and position.

I am the Senior PHP Developer of a software company 

Describe what your company does in a single sentence.

Insurance Software Development Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

The aim is to leverage Trigma's expertise in cross-platform app development frameworks to widen our mobile app offerings to a wider audience across different devices and platforms.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Collaborate with our team to understand project requirements
• Design and Prototyping
• Implement the mobile app functionality
• Testing and Quality Assurance to ensure the app's stability
• Deploy and assist with the launch process, including app submission and review

DELIVERABLES: 

• A functional cross-platform mobile app that was compatible with iOS and Android platforms
• Documentation
• Access to the source code
• Post-launch Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their approach streamlined the development process and enabled us to achieve faster time-to-market and deliver consistent user experiences across all platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project timeline was determined based on the scope of work and mutually agreed-upon milestones. That was well catered to, along with our specific needs.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Their technical proficiency in React Native ensured the reliability, performance, and scalability of the mobile app.

Are there any areas for improvement or something Trigma could have done differently?

With minor improvements in documentation practices, Trigma can further solidify its position as a trusted provider of cross-platform app development services.

BACKGROUND

Please describe your company and position.

I am the Project Manager

Describe what your company does in a single sentence.

AutoTech company that's leveraging cutting-edge tech for streamlining the sale, purchase and financing of pre-owned cars.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We aimed to increase customer satisfaction and retention and reduce unexpected repair costs and downtime. Trigma then helped us in enhancing the personalization of our customer experience and improving our ability to predict maintenance and repair needs for our vehicles.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A personalized recommendation engine for customers, based on their behavior and preferences. 
• A predictive maintenance system that uses vehicle data and usage patterns to forecast repair needs. Both systems required backend integration with our database.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI's accurate customer recommendations have increased sales and its maintenance predictions have reduced costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very effective style of management. They were responsive to our needs throughout the project. When any issue arose, they were quick to propose solutions.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to understand our specific needs impressed us. They did no just offer a one-size-fits-all solutions; they made their AI (Artificial Intelligence) technologies fit our unique challenges.

Are there any areas for improvement or something Trigma could have done differently?

When issues or any challenges were there, the team was quick enough to propose solutions. We were quite satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Finance Project Administrator

Describe what your company does in a single sentence.

We provide Smart financial solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• Mainly 2 goals. First being designing and developing a custom financial software. Secondly, to integrate the software into our existing IT Infrastructure.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope involved the complete end-to-end process of software development and integration. Deliverables included designing user-friendly interface, core software, testing and integration of the newly developed software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Financial processing got quicker, errors were reduced, and enhanced client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma showcased commendable project management skills. They set clear milestones and consistently met deadlines. Their communication was transparent, and any queries or concerns we had were addressed promptly. Regular updates ensured we were always in the loop, and their flexibility in accommodating our feedback was praiseworthy.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out about Trigma was their genuine dedication to understanding our needs. Instead of offering a one-size-fits-all solution, they dove deep into our operations, ensuring the software they developed truly resonated with our goals and challenges. Their expertise in financial software development, coupled with a customer-centric approach, made our collaboration seamless and productive.

Are there any areas for improvement or something Trigma could have done differently?

While overall our experience with Trigma was positive, a minor area of improvement could be their documentation process. Comprehensive user manuals and training materials from the get-go would have further expedited our team's adaptation to the new software. However, they did address this later in the project when brought to their attention.

BACKGROUND

Please describe your company and position.

I am the Developer of a software development company.

Describe what your company does in a single sentence.

Our expertise in building customized software solutions empowers us to deliver revolutionary products and services to various government departments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

Given the decentralized nature of our operations, it became necessary to make data easily accessible to all our team members, irrespective of their geographical location. Thus, we hired Trigma to enhance the collaboration and communication among our diverse teams.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up/ Implementing a cloud infrastructure that supports real-time communication and collaboration remained their primary work. For this, they integrated tools that would allow for simultaneous editing and commenting on shared documents and projects, ensuring robust data security measures. Training sessions for our teams to familiarize them with the platform's functionalities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post implementation, we observed a 40% increase in team productivity, attributed mainly to efficient communication and reduced time in data retrieval.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma showcased great project management skills. Our needs were responded to well and on time.

What was your primary form of communication with Trigma?

In-Person Meeting

What did you find most impressive or unique about this company?

The team’s dedication impressed us. They paid attention to every little detail, explained the technology, and kept us informed throughout the project.

Are there any areas for improvement or something Trigma could have done differently?

Nothing as such. The project did go on seamlessly.