Trigma

BACKGROUND

Please describe your company and position.

I am the Senior QA Engineer of Go Brilliant Technologies Private Limited

Describe what your company does in a single sentence.

We are a Information Technology and services based company and provide software solutions of all around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We outsourced a project to Trigma to provide us with an eCommerce platform with advanced search and navigation features.
• We wanted to integrate AI-powered visual search and AI-driven voice search functionalities to better the user experience.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key deliverables included:

1. AI-powered visual search capabilities, allowing customers to search for products using images.
2. AI-driven voice search functionality, making product discovery easier and more intuitive for users.
3. Ensuring a seamless integration of these features into the existing eCommerce platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the integration of these features, our client's eCommerce platform has seen a noticeable improvement in user experience. Customers find it easier to discover products, leading to increased satisfaction and higher conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and were very responsive to our needs. The team kept us informed throughout the project and quickly addressed any issue that came up. 

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Trigma's technical expertise and professionalism. They were able to deliver high quality solutions that perfectly met our needs. Their ability to integrate advanced AI features into the platform was particularly impressive.

Are there any areas for improvement or something Trigma could have done differently?

There were no major issues, but improving the initial project scoping phase could make the process even smoother and more efficient.

BACKGROUND

Please describe your company and position.

I am the Senior PHP Developer of a software company 

Describe what your company does in a single sentence.

Insurance Software Development Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

The aim is to leverage Trigma's expertise in cross-platform app development frameworks to widen our mobile app offerings to a wider audience across different devices and platforms.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Collaborate with our team to understand project requirements
• Design and Prototyping
• Implement the mobile app functionality
• Testing and Quality Assurance to ensure the app's stability
• Deploy and assist with the launch process, including app submission and review

DELIVERABLES: 

• A functional cross-platform mobile app that was compatible with iOS and Android platforms
• Documentation
• Access to the source code
• Post-launch Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their approach streamlined the development process and enabled us to achieve faster time-to-market and deliver consistent user experiences across all platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project timeline was determined based on the scope of work and mutually agreed-upon milestones. That was well catered to, along with our specific needs.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Their technical proficiency in React Native ensured the reliability, performance, and scalability of the mobile app.

Are there any areas for improvement or something Trigma could have done differently?

With minor improvements in documentation practices, Trigma can further solidify its position as a trusted provider of cross-platform app development services.

BACKGROUND

Please describe your company and position.

I am the Project Manager

Describe what your company does in a single sentence.

AutoTech company that's leveraging cutting-edge tech for streamlining the sale, purchase and financing of pre-owned cars.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We aimed to increase customer satisfaction and retention and reduce unexpected repair costs and downtime. Trigma then helped us in enhancing the personalization of our customer experience and improving our ability to predict maintenance and repair needs for our vehicles.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A personalized recommendation engine for customers, based on their behavior and preferences. 
• A predictive maintenance system that uses vehicle data and usage patterns to forecast repair needs. Both systems required backend integration with our database.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI's accurate customer recommendations have increased sales and its maintenance predictions have reduced costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very effective style of management. They were responsive to our needs throughout the project. When any issue arose, they were quick to propose solutions.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to understand our specific needs impressed us. They did no just offer a one-size-fits-all solutions; they made their AI (Artificial Intelligence) technologies fit our unique challenges.

Are there any areas for improvement or something Trigma could have done differently?

When issues or any challenges were there, the team was quick enough to propose solutions. We were quite satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Finance Project Administrator

Describe what your company does in a single sentence.

We provide Smart financial solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• Mainly 2 goals. First being designing and developing a custom financial software. Secondly, to integrate the software into our existing IT Infrastructure.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope involved the complete end-to-end process of software development and integration. Deliverables included designing user-friendly interface, core software, testing and integration of the newly developed software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Financial processing got quicker, errors were reduced, and enhanced client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma showcased commendable project management skills. They set clear milestones and consistently met deadlines. Their communication was transparent, and any queries or concerns we had were addressed promptly. Regular updates ensured we were always in the loop, and their flexibility in accommodating our feedback was praiseworthy.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out about Trigma was their genuine dedication to understanding our needs. Instead of offering a one-size-fits-all solution, they dove deep into our operations, ensuring the software they developed truly resonated with our goals and challenges. Their expertise in financial software development, coupled with a customer-centric approach, made our collaboration seamless and productive.

Are there any areas for improvement or something Trigma could have done differently?

While overall our experience with Trigma was positive, a minor area of improvement could be their documentation process. Comprehensive user manuals and training materials from the get-go would have further expedited our team's adaptation to the new software. However, they did address this later in the project when brought to their attention.

BACKGROUND

Please describe your company and position.

I am the Developer of a software development company.

Describe what your company does in a single sentence.

Our expertise in building customized software solutions empowers us to deliver revolutionary products and services to various government departments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

Given the decentralized nature of our operations, it became necessary to make data easily accessible to all our team members, irrespective of their geographical location. Thus, we hired Trigma to enhance the collaboration and communication among our diverse teams.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up/ Implementing a cloud infrastructure that supports real-time communication and collaboration remained their primary work. For this, they integrated tools that would allow for simultaneous editing and commenting on shared documents and projects, ensuring robust data security measures. Training sessions for our teams to familiarize them with the platform's functionalities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post implementation, we observed a 40% increase in team productivity, attributed mainly to efficient communication and reduced time in data retrieval.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma showcased great project management skills. Our needs were responded to well and on time.

What was your primary form of communication with Trigma?

In-Person Meeting

What did you find most impressive or unique about this company?

The team’s dedication impressed us. They paid attention to every little detail, explained the technology, and kept us informed throughout the project.

Are there any areas for improvement or something Trigma could have done differently?

Nothing as such. The project did go on seamlessly.

BACKGROUND

Please describe your company and position.

I am the former MERN stack developer of the company. 

Describe what your company does in a single sentence.

We empowers startups in every steps of their journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We approached Trigma to provide us with a cloud-based CRM application. We wished to better manage customer interactions and enhance sales.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing a customizable CRM app as per our requirements. 

• Assistance in data migration from the existing system.
• Customized dashboard to visualize data easily. 
• Sales Automation & Tracking Leads 
• Mobile app Compatibility 
• Workflow Automation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM can well handle the increase in user demands. We are able to utilize it to manage customer relationships more effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great management. Due to a little change in the scope, the timeline extended a bit, still the team delivered our project on time. Our needs were met well and that was showcased in the product delivered.

What was your primary form of communication with Trigma?

In-Person Meeting

What did you find most impressive or unique about this company?

The team provided us with training on the CRM software to ensure its proper utilization. They also offered continuous technical support to assist us with any issues that may arise.

Are there any areas for improvement or something Trigma could have done differently?

Nothing negative. Both our teams could communicate better. We were very satisfied and happy with how the work was carried out.

UPDATED REVIEW

This review was published on Wed, 04/26/2023

Amandeep Singh
Bubble Developer, Brisk Logic
IT Services
51-200 Employees
India
$10,000 to $49,999
Jan 2023 - Mar 2023

Project summary
Trigma migrated a digital product dev company's data to the AWS cloud. The team set up the AWS environment, configured the infrastructure, monitored the system's performance, and provided technical support.

Feedback summary
Thanks to Trigma, the client's platform had better agility, increased productivity, low downtime, and improved customer experience. The team devised solutions based on the project's needs. They communicated via email and delivered within the agreed timeline.

BACKGROUND

Please describe your company and position.

I am the Bubble developer of Brisk logic

Describe what your company does in a single sentence.

Builds digital products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired the cloud experts at Trigma to help us with the migration process. We wanted to move our data to the AWS cloud.

SOLUTION

How did you find Trigma?

• Online Search
• Clutch Site

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of Trigma’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At first, we and the team completely understood what data needed to be migrated, the AWS services that would be used, the budget, and the timeline. Then next, they set up the AWS environment, including creating an account with AWS, setting up security protocols, and configuring the necessary infrastructure, such as EC2 instances and S3 buckets.

Ensuring data integrity, the team transferred the data securely and tested the application's functionality, performance, and vulnerability tests. The team ensured post-migration support - including monitoring the system's performance, providing technical support, and resolving any issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved agility, increased productivity, low downtime, and better customer experience were some of the key metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rather than using a one-size-fits-all management method for each project, the team devised solutions depending on the intricacies of the project. The team also finished the project and delivered on schedule while meeting our requirements.

What was your primary form of communication with Trigma?

Email or Messaging App

What did you find most impressive or unique about this company?

What most pleased us was how they simplified the operations, resulting in lesser challenges and greater efficiency.

Are there any areas for improvement or something Trigma could have done differently?

Nothing as such, we were quite happy with how the project was executed.

RATINGS
Overall rating: 5
Quality: 5 
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Client Relations Executive

Describe what your company does in a single sentence.

Our company is India’s premier destination for comprehensive maternal, gynaecological, neonatal and paediatric care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We got in contact with Trigma to build an Enterprise Resource Planning (ERP) System to help streamline and integrate human resources. The goal was to create a comprehensive ERP solution that optimizes HR operations, enhances data accuracy, and improves decision-making.

SOLUTION

How did you find Trigma?

• Online Search
• Referral

Why did you select Trigma over others?

Close to my geographic location

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for building an ERP system to streamline and integrate human resources - The team understood the HR processes, designed and developed modules for core HR functions, such as employee information management, payroll, attendance, benefits, performance management, and recruitment. 

They integrated the HR module with other ERP modules, such as finance and accounting, to ensure seamless data flow. The scope also encompassed - customization to align with specific HR policies and regulatory requirements, data migration from existing HR systems, extensive testing, user training, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced manual effort, elimination of redundant tasks, and improved efficiency in operations were the key outcomes of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered the project on schedule and met all of our requirements, demonstrating excellent project management skills.

What was your primary form of communication with Trigma?

In-Person Meeting

What did you find most impressive or unique about this company?

The team showed expert leadership skills and delivered the project catering to all our requirements.

Are there any areas for improvement or something Trigma could have done differently?

Nothing at all. The team was well-skilled and handled the project professionally.

BACKGROUND

Please describe your company and position.

I am an executive at an information technology company

Describe what your company does in a single sentence.

We provide IT services in various sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• To build a web app that helps us manage our writing projects, track progress, & collaborate with other team members.

SOLUTION

How did you find Trigma?

• Online Search
• Clutch Site

Why did you select Trigma over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The web app for content management on bubble.io technology involved several stages of work, including project planning and scoping, UI/UX design, development, integration, testing and debugging, and deployment and maintenance. In addition to the core features of content management, such as collaboration and content distribution tools, the team also added tools, such as project management and content creation tools.

 Project management tools enable users to create and manage different writing projects, set deadlines, and track progress. On the other hand, content creation tools provide the writer with writing and editing tools that make it easy to create high-quality content, including templates, style guides, and grammar checkers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The web app helped us to streamline our workflow and improve our productivity. Project management tools enable users to create and manage different writing projects, set deadlines, and track progress. On the other hand, content creation tools provide the writer with writing and editing tools that make it easy to create high-quality content, including templates, style guides, and grammar checkers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team showed great project management capabilities while delivering the project on time and fulfilling every requirement of ours.

What was your primary form of communication with Trigma?

Email or Messaging App

What did you find most impressive or unique about this company?

Trigma's skilled team of developers, designers, and project managers ensured that the web app was built to the highest quality, functionality, and usability standards.

Are there any areas for improvement or something Trigma could have done differently?

Nothing at all. The team was well-skilled and handled the project professionally.

BACKGROUND

Please describe your company and position.

I am the Business Development at a web & app development company

Describe what your company does in a single sentence.

I am a business development executive, and I also run a medium-sized digital marketing business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

I hired Trigma to avail their cloud services as I wanted to shift all my online operations to the cloud.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Good value for cost

What was the size of Trigma’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked Trigma’s technical consultants to enable me to compute, use memory, storage, perform networking and use the relevant software, such as operating systems and my company databases, as a cloud service so I could replace traditional on-premises IT infrastructure, which was becoming increasingly labor intensive to maintain.

The developers focused on managing clusters and yielding higher workload availability. The cloud can make decisions to launch new nodes and terminate them to reduce infrastructure costs and scheduling latencies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The migration to cloud was done by Trigma’s team quite smoothly. I really liked how I was explained everything in the process. I can now continue to focus more on core business activities instead of computing resources and IT infrastructure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The milestones, expected time to reach them and to complete the whole project were all predefined which I considered quite accommodating.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

I appreciate how professional Trigma has been during the project, any changes undertaken in the process were communicated to me timely which really kept everyone on the same page about the project.

Are there any areas for improvement or something Trigma could have done differently?

Everything was done smoothly so no.

BACKGROUND

Please describe your company and your position there.

I am an Internet technology strategist in my current organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

As an Internet technology strategist, my role in my organization is to manage all the technical things. We were looking the solutions to integrate big data management on AWS. We found Trigma experts fit for this work and hired them to get it done.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about Trigma from one of my colleagues and saw their successful work history. We scheduled an interview with their big data and AWS experts. Due to their knowledge and experience, we find trigma best for this job.

Describe the project in detail and walk through the stages of the project.

We got a team of AWS experts, discussed the whole project, completions process with regular updates. They made our work easy with their expertise and completed the task hassle-free.

How many resources from the vendor's team worked with you, and what were their positions?

We had a whole AWS team, one developer, Data analysts, and two big data integration experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Big Data experts have skills in a variety of technologies & tools. They help web developers to identify UX shortcomings and provide valuable insights for creating more interactive designs. With the help of Artificial Intelligence (AI), developers can easily track users' behavior, their likes, dislikes, and make appropriate modifications to better engage those users.

How effective was the workflow between your team and theirs?

They have created a beautiful working environment virtually, where they were sharing all the updated queries related to work. It was very easy to manage all their work and analyze their work progress in this way.

What did you find most impressive or unique about this company?

The team was very responsive, supported us very well. I find these most impressive and unique about Trigma.

Are there any areas for improvement or something they could have done differently?

Nothing for now.