Trigma

BACKGROUND

Please describe your company and position.

I am the Client Relations Executive

Describe what your company does in a single sentence.

Our company is India’s premier destination for comprehensive maternal, gynaecological, neonatal and paediatric care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We got in contact with Trigma to build an Enterprise Resource Planning (ERP) System to help streamline and integrate human resources. The goal was to create a comprehensive ERP solution that optimizes HR operations, enhances data accuracy, and improves decision-making.

SOLUTION

How did you find Trigma?

• Online Search
• Referral

Why did you select Trigma over others?

Close to my geographic location

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for building an ERP system to streamline and integrate human resources - The team understood the HR processes, designed and developed modules for core HR functions, such as employee information management, payroll, attendance, benefits, performance management, and recruitment. 

They integrated the HR module with other ERP modules, such as finance and accounting, to ensure seamless data flow. The scope also encompassed - customization to align with specific HR policies and regulatory requirements, data migration from existing HR systems, extensive testing, user training, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced manual effort, elimination of redundant tasks, and improved efficiency in operations were the key outcomes of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered the project on schedule and met all of our requirements, demonstrating excellent project management skills.

What was your primary form of communication with Trigma?

In-Person Meeting

What did you find most impressive or unique about this company?

The team showed expert leadership skills and delivered the project catering to all our requirements.

Are there any areas for improvement or something Trigma could have done differently?

Nothing at all. The team was well-skilled and handled the project professionally.

BACKGROUND

Please describe your company and position.

I am an executive at an information technology company

Describe what your company does in a single sentence.

We provide IT services in various sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• To build a web app that helps us manage our writing projects, track progress, & collaborate with other team members.

SOLUTION

How did you find Trigma?

• Online Search
• Clutch Site

Why did you select Trigma over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The web app for content management on bubble.io technology involved several stages of work, including project planning and scoping, UI/UX design, development, integration, testing and debugging, and deployment and maintenance. In addition to the core features of content management, such as collaboration and content distribution tools, the team also added tools, such as project management and content creation tools.

 Project management tools enable users to create and manage different writing projects, set deadlines, and track progress. On the other hand, content creation tools provide the writer with writing and editing tools that make it easy to create high-quality content, including templates, style guides, and grammar checkers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The web app helped us to streamline our workflow and improve our productivity. Project management tools enable users to create and manage different writing projects, set deadlines, and track progress. On the other hand, content creation tools provide the writer with writing and editing tools that make it easy to create high-quality content, including templates, style guides, and grammar checkers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team showed great project management capabilities while delivering the project on time and fulfilling every requirement of ours.

What was your primary form of communication with Trigma?

Email or Messaging App

What did you find most impressive or unique about this company?

Trigma's skilled team of developers, designers, and project managers ensured that the web app was built to the highest quality, functionality, and usability standards.

Are there any areas for improvement or something Trigma could have done differently?

Nothing at all. The team was well-skilled and handled the project professionally.

BACKGROUND

Please describe your company and position.

I am the Business Development at a web & app development company

Describe what your company does in a single sentence.

I am a business development executive, and I also run a medium-sized digital marketing business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

I hired Trigma to avail their cloud services as I wanted to shift all my online operations to the cloud.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Good value for cost

What was the size of Trigma’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked Trigma’s technical consultants to enable me to compute, use memory, storage, perform networking and use the relevant software, such as operating systems and my company databases, as a cloud service so I could replace traditional on-premises IT infrastructure, which was becoming increasingly labor intensive to maintain.

The developers focused on managing clusters and yielding higher workload availability. The cloud can make decisions to launch new nodes and terminate them to reduce infrastructure costs and scheduling latencies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The migration to cloud was done by Trigma’s team quite smoothly. I really liked how I was explained everything in the process. I can now continue to focus more on core business activities instead of computing resources and IT infrastructure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The milestones, expected time to reach them and to complete the whole project were all predefined which I considered quite accommodating.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

I appreciate how professional Trigma has been during the project, any changes undertaken in the process were communicated to me timely which really kept everyone on the same page about the project.

Are there any areas for improvement or something Trigma could have done differently?

Everything was done smoothly so no.

BACKGROUND

Please describe your company and your position there.

I am an Internet technology strategist in my current organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

As an Internet technology strategist, my role in my organization is to manage all the technical things. We were looking the solutions to integrate big data management on AWS. We found Trigma experts fit for this work and hired them to get it done.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about Trigma from one of my colleagues and saw their successful work history. We scheduled an interview with their big data and AWS experts. Due to their knowledge and experience, we find trigma best for this job.

Describe the project in detail and walk through the stages of the project.

We got a team of AWS experts, discussed the whole project, completions process with regular updates. They made our work easy with their expertise and completed the task hassle-free.

How many resources from the vendor's team worked with you, and what were their positions?

We had a whole AWS team, one developer, Data analysts, and two big data integration experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Big Data experts have skills in a variety of technologies & tools. They help web developers to identify UX shortcomings and provide valuable insights for creating more interactive designs. With the help of Artificial Intelligence (AI), developers can easily track users' behavior, their likes, dislikes, and make appropriate modifications to better engage those users.

How effective was the workflow between your team and theirs?

They have created a beautiful working environment virtually, where they were sharing all the updated queries related to work. It was very easy to manage all their work and analyze their work progress in this way.

What did you find most impressive or unique about this company?

The team was very responsive, supported us very well. I find these most impressive and unique about Trigma.

Are there any areas for improvement or something they could have done differently?

Nothing for now.

BACKGROUND

Please describe your company and your position there.

I am Software analysts in my company look into implement software integrations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

Software team of my company is all inexperienced in software integration which meant that it was difficult for me to complete projects on time. So, we decided to hire Trigma Solutions as a third party source who can help us for project completion.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired Trigma DevOps experts after a technical interview where our whole team discussed project and analysed their level of expertise. After interviewing them, we finalized Trigma Solution experts for this role.

Describe the project in detail and walk through the stages of the project.

The team of experts is experience enough to understand work. They understand our business requirements and implemented right strategy. They provided us regular monthly work report with detailed work sheet.

How many resources from the vendor's team worked with you, and what were their positions?

We had a whole DevOps team who was looking into designing, development, and implement software integrations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

DevOps engineer is built out of the growing needs of the business to get a tighter hold of the cloud infrastructure in a hybrid environment. And Trigma experts did a great job and meet our expectations.

How effective was the workflow between your team and theirs?

The communication between us and their DevOps team happened via email and I am happy that they always entertained our queries and questions.

What did you find most impressive or unique about this company?

We never faced any difficulty while working with Trigma’s DevOps and which was very impressive and unique thing about this company.

Are there any areas for improvement or something they could have done differently?

The whole process completed on time but they can improve their communication channel for smooth communication.

BACKGROUND

Introduce your business and what you do there.

I’m the sales head at a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma?

We had a client who was looking to develop a mobile app in Flutter. We didn’t have any in-house resources for that, so we sought out Trigma.

SOLUTION

What was the scope of their involvement?

We outsourced iOS, Android, and web app development to Trigma. It’s a doctor-patient portal, where a user could search for and consult with the nearest medical professionals. Through the app, a user could book a phone, video, in-person appointment. We also had the team develop a feature that allows doctors to inform patients of their availability and prescribe them medication online. 

Patients could also purchase the medicine from the app itself by locating the nearest pharmacy. After presenting the prescription, they would then receive the total price and a video call from the pharmacist.

Trigma also developed the portal such that all payments can be made within the app, whether these be payments for the prescription or doctor’s fees. 

What is the team composition?

There were about 12 people onboard, including developers, designers, testers, and the marketing team. I was mostly in touch with the project manager and one other person.

How did you come to work with Trigma?

I was looking for a local company. Trigma came up in the results and turned out to be the best of the 12 other companies I had interviewed.

How much have you invested with them?

We spent $32,500.

What is the status of this engagement?

We started working together in April 2021. We’re done with the development and testing phase and are due to begin marketing the product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Trigma had a very good working process.

How did Trigma perform from a project management standpoint?

The project management was great. I’m thoroughly satisfied with their work. They used Jira, GitHub, and Slack, which were really handy for us.

What did you find most impressive about them?

They were able to provide resources who had the skills to handle the project.

Are there any areas they could improve?

No, it was a good partnership. Everything the client was looking for, they were able to deliver.

Do you have any advice for potential customers?

Don't hesitate to work with Trigma. They're very good.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Tech Start-up that is working of creating smart integrated equipment for individual player sports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We wanted to develop smart Hybrid Golf Cubs that can monitor the power, acceleration and speed of a swing. The data can then be fed into an app over a Wi-Fi connection that calculates the players progress as well compares the player's swing characteristics with a global pool of data of Golf swings from other players using our equipment.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to them by a friend who had been a client of Trigma in the past. My interactions with the team over various video calls convinced me that they can be the right development agency as they had a lot of experience in delivering similar projects.

Describe the project in detail and walk through the stages of the project.

1. Data Capturing in smart sensors
2. Data transfer to central servers linked to player profiles
3. Data visualization for each player in a native smartphone app interface
4. Comparative analysis of players' skills

How many resources from the vendor's team worked with you, and what were their positions?

It was a team of 8 developers led by a Project Manager. The development team included DB Programmers, Python Developers, iOS and Android Developers and QA.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have signed up with one Golf Academy that will use our equipment in training the newbies as a pilot.

How effective was the workflow between your team and theirs?

It was smooth since the project sprint planning was completed before a single line of code was written and it was then adhered to throughout the project development.

What did you find most impressive or unique about this company?

They have young, really talented tech developers!

Are there any areas for improvement or something they could have done differently?

They can refine their sales pitch as the amount of experience they have can be better presented to clients like me searching for good development agencies.

BACKGROUND

Please describe your company and your position there.

I am a manager at Seroxy Media Company. Our site portfolio includes the major EU countries like Germany, France, Itay or Spain. We create review content for all sorts of products from vacuum cleaners to bike shoes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We needed an experienced development team for site maintenance & site improvements.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Upwork. We gave them a few test task, they handled those task very well, so we decided to start a serious collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We use Trello to collaborate. We create cards (tickests), the Trigam team leager, reads the cards and assigns it to either a developer or a designer.

How many people from the vendor's team worked with you, and what were their positions?

The team consists of generally 4 people: a team leader, two programmers & a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we started collaborating with them we have seen major improvement is our sites' functionality & speed. Also, they have developed plugins that have made some processes a lot simpler.

Describe their project management style, including communication tools and timeliness.

We communicate mainly through Trello or Slack. Through Trello we can communicate with the whole team & through Slack we communicate with only the Team Leader.

What did you find most impressive or unique about this company?

We are very happy with the team's flexibility with the fact that they always deliver the tasks on time. We are constantly giving them a wide variety of tasks, but they never say it can't be done. So far, they seem to always find a solution.

Are there any areas for improvement or something they could have done differently?

The only aspect that needs improving in our opinion is the design site of things. The Trigma designers we have collaborated with so far are good, but nothing to write home about. Site design is a very subjective matter.

BACKGROUND

Please describe your company and your position there.

I am the Operations manager of my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

To develop an internal app for Planning and Ordering. That would allow some frictionless communication between the Sales Executive and the Plant Operation Team.

SOLUTION

How did you select this vendor and what were the deciding factors?

We performed a lot of online research and eventually ended our search on Trigma as they were noted to be offering the most professional services. They did have some great reviews on their work done, they have the capability to synchronize some amazing innovative plans, and the highly notable factor was the project manager who supervised the complete app development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was looking out for a high-quality and cost-efficient product that could be delivered in a timely manner. Before choosing Trigma, we did perform a lot of research and researched globally in many countries. Trigma created some of the best, some great vision for the projects along with their team leaders, who were able to create this great app for seamless communication between the doctors and the patients. We are sure to use the services of Trigma while making updates to our app along with building new apps over time, and we do highly recommend them to anyone who is interested in creating the app.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager assigned to our project, which laid out the best plan along a clear path with specific specialists and some great milestones that were in charge of the entire step all along the way. They streamlined the process quite well, and the most noted fact of all what the communication that was made through every channel making the project seamless all throughout.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Trigma helped us in building this native app for Sales Executive and the Plant Operation Executive on the platform of both Android and iOS. The app allowed the sales executive to communicate with the plant operation persons either through chat, voice call, or video call. The sales executive can manage their time effectively with the use of this solution, keep the records, and track the delivery status of material.

Describe their project management style, including communication tools and timeliness.

Things from the end of Trigma were clearly laid out and well-planned as they delivered some great management and communication from their end. I do agree that we are new to the app development industry and really required a lot of assistance along the way, and Trigma did a remarkable job as we were completely happy that there was a project manager who held our hands at all times

What did you find most impressive or unique about this company?

Trigma, without a doubt, is a great app development company as they understood all that we required for the project, as they were well-structured, cost-effective, and organized greatly, and something that is most noted is that they delivered the project within the stated time frame. The coordination that was made was flawless as they kept me updated on every stage of the app development project. I have worked with many companies, but Trigma truly performed the highly remarkable job/

Are there any areas for improvement or something they could have done differently?

The app delivered by Trigma simply exceeded our expectations as it met every requirement that we had mentioned during the commencement of the project. As we strive to improve our current app and create new ones, I am sure that we will use Trigma again, not only for this app but also for our other ones.

BACKGROUND

Introduce your business and what you do there.

I've since moved to a new position, but I previously worked at a tractor parts supplier. We originally focused on doing business with government organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma?

We needed to expand into the private sector in order to achieve our desired income goal. I thought it would be best to bring an external firm in to help us widen our approach.  

SOLUTION

What was the scope of their involvement?

They built our website. They did everything from the frontend design to the backend development. We wanted our website to be fully functional with respect to online shopping. They implemented the proper framework so people can come to the site directly and place their orders. Every now and then, they will update the website according to our needs. They gave us the first solution 10 to 15 years ago. Back then, it only utilized HTML and CSS. Then, they gave us another solution four or five years ago that uses AngularJS. They've encouraged us to keep using this platform. It's a little more expensive, but it gives the site a polished aesthetic. For the backend, they are using Java, and Spring Boot for the framework. For the database, they are using MariaDB.

When we started out, they gave us a presentation of what our website would look like and they asked for input. We gave them input and they implemented that. We provided documentation, but they were ready beforehand. They did a pretty good job there.

What is the team composition?

At first, we worked with the regional manager and his counterpart. Then, four people were assigned to the project. In total, there were six people involved, which was optimal for our medium-sized organization.

How did you come to work with Trigma?

Due to time constraints, I was not able to develop the website myself. However, a colleague who lives in my hometown had worked with Trigma and recommended them to me. We tried them out and they were very hardworking. They checked off all the boxes and we hired them.

How much have you invested in them?

We've spent around $150,000 with them.

What is the status of this engagement?

We've worked together since February 2005.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our organization is one of the largest in the northern region of India, so we expect our partners to provide a solution that is out of the box and unique. We've invested a lot with them, but the returns have been very good. Over the past 15 years, our year-over-year turnaround was around $125,000.

Once we started offering online payment, we attracted a lot of customers even from the southern part of the country. We have exported our product to Mumbai which is in the eastern part of the country. Especially considering the COVID-19 situation in India, the e-commerce capabilities of the website have been great in allowing all customers to place orders at their convenience.

Due to our workforce limitations, we don’t hire more than 100 employees in one organization, so our internal capabilities were strictly limited. As such, we needed an external partner who would emphasize quality over quantity. They recognized this need of ours. Even though the price point has been high, we've been able to attract a lot of new customers and expand our business and online presence thanks to them. As our business has grown, this growth has been reflected in the content of the site.

I really like their company’s confidentiality policy as well. Even though I am the owner of the website, I am not allowed to see the code they've written. However, they provide me with any information that I need. For example, a month ago I needed to know how many people were viewing the website. They gave me the average number of people who view the website in a week but didn't show me the code behind this statistic. They provide insight as to how they are developing, but they don’t let us near the code. I think that is a very good company policy because it keeps me happy while still providing them with their confidentiality.

How did Trigma perform from a project management standpoint?

They take all the burden off their customer, and they are always there. During the major development phases of the project, we've had a project manager that would give us daily updates on their progress and goals. Sometimes they took more time, but the product was really impressive. We had to be patient due to the uniqueness of their solution. Once I saw the beta version of our website, I knew that the time we invested did not go down the drain. For the past year, we have been communicating through phone calls or Zoom meetings. Before that, they would provide updates at in-person meetings.

What did you find most impressive about them?

They are cooperative, hardworking, and really imaginative. Their team is forthcoming, and they offer a fairly good price.

Are there any areas they could improve?

I have an IT background, so I think they should explore other services like AWS Cloud. I am working with AWS Cloud currently, and I think it's a great solution that would enhance their business. I have suggested that to them, and I think they will be implementing it soon. They use Microsoft Azure, which I feel is a little more difficult.

Do you have any advice for potential customers?

I would say just trust them. Give your ideas to them so they can brainstorm. They're a brilliant team, so you should just sit back, relax, and let them do everything.