Trigma

BACKGROUND

Please describe your company and your position there.

Director at Pixcel Infotech

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

I want an Educational app for my students.

What were your goals for this project?

Online I and my colleges can guide the students who are sitting far distances. Actually the challenges I found when I was young and for guidance, only books where available but to get the practical knowledge I have to struggle. Then I decided to make an app so that others should not struggle.

SOLUTION

How did you select this vendor?

After searching online and on Upwork, Trigma reviews are very good. After multiple discussions with the team members of Trigma. I selected them for my mobile app.

Describe the project in detail.

Basically it is an educational app for students. We have uploaded the videos and we have some online courses for the college students for their training purposes. Students can enrol, can have the training and can go for certification courses. The students can approach us online and can ask their queries or can share the experience. If students are finding it difficult in something, can raise their queries. Teachers are always available to answer the queries of the students.

What was the team composition?

I have hired one Team Head, one Designer, one Developer and one Tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Now more than 10,000 students have enrolled for courses and on a daily basis, me & my team use to answer more them 30 queries. On chat, it is very easy to find the candidates who can enrol them for the courses.

How effective was the workflow between your team and theirs?

I worked with a great team. Team head is always available. I only interact with the Team head and he handles his team. I want my work to be done and it was done on time.

What did you find most impressive about this company?

I appreciated their willingness to take the initiative on the project, rather than us having to launch it.

Are there any areas for improvement?

It was a pretty straight forward project, and they executed it in line with our timelines.

BACKGROUND

Please describe your company and your position there.

Employment exchanges are providing free assistance to the unemployed youth in getting jobs. Also provide carrier guidance I was working as Assistant Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

For the automation of Employment Exchanges

What were your goals for this project?

Assistance to all registered and new registrants in getting jobs and also to the employers in getting suitable candidates as per their requirements

SOLUTION

How did you select this vendor?

Through open tender

Describe the project and the services they provided in detail.

Employment Exchanges automation Total 55 exchanges and around 10 lakh registrants using online services of the department Carrier guidance to the registrants

What was the team composition?

Project manager 1 Project coordinator 1 Business analyst. 1 Quality analyst 1 Developers 5

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was very helpful for the users. Applicants can register online without visiting the offices and also the employers can post their vacancies online Data compilation also became easy helpful for the government

How was project management arranged and how effective was it?

It was managed very effectively

What did you find most impressive about this company?

They are a very intelligent and cooperative team.

Are there any areas for improvement?

Not as of now. Can be thought of in due course

BACKGROUND

Introduce your business and what you do there.

We’re the labor department for the state of Haryana, India. I was the technical head in charge of the entire IT project.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma Solutions?

We had three challenges. First, we needed to provide all services online to the public, including the dissemination of information regarding the various functions, authorities, and phone numbers as per the Right to Information Act. We also had to inform the people about the laws and rules to be brought online, so that they wouldn’t have to rely on books and other printed material. 

The second challenge was to ensure our online services were under various labor laws. With this project, security had to be very tight. 

The third part was to give fair online facilities to workers under two different labor acts.

SOLUTION

What was the scope of their involvement?

We provided Trigma all the necessary technical information and procedures and gave them the task of building the platform.

Our first phase was design. Trigma had a team for graphic design, functionalities, software. System design was the first step, then we transitioned to software design. The team had to ensure that the system would be easy for people to access and use. They gave us a choice of colors, animated graphics, logos, and so on. Next, we started the software development aspect of the project.

The system involved various points at which the applicants provided information, which then had to be brought together and integrated on a common platform, with common members and IDs. That data all needed to be hosted on a national platform from the Ministry of Labour.

How did you come to work with Trigma Solutions?

We had an open tender and five or six providers made a bid. We looked at Trigma’s previous experience with government projects and the size of their teams. We wanted a proper team allocated for us that could come to our office to discuss the documentation, then go back and develop the system according to our requirements.

Trigma was selected on various criteria, including operational, financial, prior experience, and knowledge. We interviewed them at a high and low level.

How much have you invested with them?

The total cost was around $500,000. 

What is the status of this engagement?

We worked together from 2015–2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Trigma kicked off very fast during the first phases of the project. The security aspect was quite strong, though there were some glitches in the software. Despite that, the public response to the platform was very strong.

We were the first labor department in the country to connect to the central portal of the Ministry of Labor, hosting all the data of the workers, also connected with social security. We dominated the national scene for three years, accomplishing something that no other state could.

How did Trigma Solutions perform from a project management standpoint?

We have a lot of red tape in the government, and Trigma was able to manage our system and coordinate at a high level. They were always willing to come to our office to discuss any changes. A lot of people can build software, but tolerating government bureaucracy and red tape is very tough.

What did you find most impressive about them?

The most important aspect of our engagament was their coordination with us. I didn’t handle the project alone. There were various departments handling various functions, and Trigma coordinated with everybody. 

Are there any areas they could improve?

No. After dealing with us, I think they can deal with anybody.

Do you have any advice for future clients of theirs?

It’s better to have a more limited scope and to focus on a particular subject. Our project was too complex, and Trigma had to work harder because of that. A client with a more focused scope will make very good use of their services.

BACKGROUND

Please describe your company and your position there.

I used to work as Sr. Software Engineer and responsible for Technical solutions for our clients. I was part of the technology selection group where we used to assess various technology based on the client's future requirements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

We were working for one of the business problems of content management where we need an expert on content management services. Trigma had a technical team who had worked on the content management systems tools like Ektron. So for Ektron-content management services project we took their service.

What were your goals for this project?

Our main objective was to streamline the content publishing cycle. We wanted an automated system where we could handle the manuscripts since its inception until it actually reaches to its clients. We also wanted various business checks and balances so that we could control and manage the complete cycle of various authors.

SOLUTION

How did you select this vendor?

We wanted an expert team on whom we could rely and who could start as early as possible. Since Ektron was a niche tool whose developers were not easily available and luckily Trigma solution in past executed few projects using that tool and willing to extent that experience and ready to start as early.

Describe the project and the services they provided in detail.

The project was based on content management systems. Where many authors for different genes publish their content on different platforms. There are various steps involves in publishing the content, we wanted a complete management system for that.

Trigma provided an expert technical team who were well versed with content management systems using Ektron technology. Trigma technical team was responsible for providing the technical solution using a technology called Ektron for our publishing needs.

What was the team composition?

The team was of composed of six people, three were developers, one subject matter experts and two were testers. Developers were responsible for building the tool, subject matter experts was bridging the gap between technical and business scenarios and testers were responsible for testing the builds on the various platform before it reaches production.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This platform helped the business to handle publishing content globally with more ease. Through this platform, it was easier than before to manage various authors from different geography and to include more authors that had a significant impact on the business.

How was project management arranged and how effective was it?

Project management was very effective as their technical team provided us there daily status and they always met their deadlines and communicated us everything effectively well ahead of time.

What did you find most impressive about this company?

I find the most impressive thing is their technical ability to transform the business needs into technical stuff. They had good exposure to the content management system before so on a few occasions they guided business well from a technical perspective.

Are there any areas for improvement?

So far I was quite happy with them with just minor suggestions is to document stuff for their junior engineers so that they could quickly learn and come on board as early as possible.

BACKGROUND

Please describe your company and your position there.

Founder for Consumer Products Company for Children

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

I hired Trigma for online solution for my company, I want to automate all my company processes (end to end solution). From purchasing of raw material to supply to vendors complete solution is designed and developed.

What were your goals for this project?

From purchasing of raw material to supply to vendors complete solution is designed and developed. Complete Automation i want for my company and distribution of all my products.

SOLUTION

How did you select this vendor?

I was in search of team which can help me in providing such a solution which can help me in providing transparency in my processes. After searching online for the best companies in Chandigarh, Trigma Solution was there and then we had discussion regarding my requirements.

Describe the project in detail.

After hiring Trigma SOlutions, we had multiple meeting with the team. Mr. Vijaypal Singh was assigned to me for a brief discussion about my requirements. After multiple discussion, we had started working on my e-commerce site and end to end solution for my company. From the purchase of raw material, we use to add complete information into my online solution, from all the processes from all the officials (advisors and approvers) until the product is ready. every process is online. Till the products supplied to vendors or users.

What was the team composition?

1. Project Manager, 3 developers for my e-commerce site and 2 developers for automation of my office processes, 1 designer and 1 quality analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This solution helps me in improving the work process of my company and moreover team was always ready with there new ideas that how to ease the regular processes. Once the e-commerce site was ready it helps me a lot in selling my products.

How effective was the workflow between your team and theirs?

The project manager Vijaypal Singh was always available with the new ideas and he helps me a lot in providing different options for the same requirement. He was always available whenever it is required.

What did you find most impressive about this company?

Their new ideas and aggressive, productive approach stood out.

Are there any areas for improvement?

Good keep it up.

BACKGROUND

Please describe your company and your position there.

I work for consultancy company, as a Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

We hired Trigma for development of Central Inspection System. For eight departments, one single platform is designed and developed. The smart inspection system is designed and developed for the allocation of Industries/ Establishments comes under eight different departments and the allocation of department officers for inspection is done automatically.

Multiple Integrations done with different departments of Government of India. The dashboard is designed for higher authorities (senior officers) to review the performance of the department.

What were your goals for this project?

The goal is to develop Smart Inspection System which makes easy for the department officers to work easily and transparently. This system helps the industry owners to get the inspection done transparently.

SOLUTION

How did you select this vendor?

The vendor is selected through the tendering process. After checking the credentials of the company through the Technical Evaluation Process. Trigma Solutions submitted the best commercials.

Describe the project in detail.

Central Inspection System is developed for eight departments. One single platform is designed and developed to check the performance of the department officers and give a transparent inspection system to Industries owners.

The smart inspection system is designed and developed for the allocation of Industries/ Establishments comes under eight different departments and the allocation of department officers for inspection is done automatically.

Multiple Integrations are done with different departments of Government of India. The dashboard is designed for higher authorities (senior officers) to review the performance of the department.

What was the team composition?

One project manager, one business analyst, four developers and one Quality Analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the timeline, the project was delivered and the outcome helps the government senior officers to get the information of the industries which are not being inspected and better rules are designed for the industries owners.

The department officers get the notification of upcoming inspects and within the timeline, officers have to submit their reports to higher authorities online.

How effective was the workflow between your team and theirs?

The project manager was always physically available which makes communication very easy. The project manager assigns work to designer and developers, which makes very easy for us in the successful implementation of the project.

What did you find most impressive about this company?

The team always presents new and unique ideas that help in the successful implementation of the project. The best thing is the successful implementation on time. Whichever task was assigned to the team it was completed on time.

Are there any areas for improvement?

Keep up the good work.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Silverback VIP which is a customer delivery application. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma Solutions?

We needed a team to assist with mobile app development.

SOLUTION

What was the scope of their involvement?

They built three separate mobile apps for iOS and Android that are integrated with one another. Their team used HTML. 

The first is for hotel chains, who put out services they want to advertise to people. There’s one for vendors, who post bills onto an app for consumers and an associate host app, like Lyft, and Uber. The final app is a marketplace for consumers where vendors post deals. 

What is the team composition?

The team size changed throughout the course of the engagement, depending on if we needed ad-hoc or not. It ranged from 4-12 people. Our main points of contact were the project manager, Ashok (Enterprise CRM), and Abhishek (Product Engineer).

How did you come to work with Trigma Solutions?

They were recommended by a couple of different people who had worked with them in the past.

How much have you invested with them?

We spent around $300,000.

What is the status of this engagement?

We began working together around January 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

There were several suggestions they made that were very helpful. They’ve done nothing but benefit us and help us move forward and excel in our goals.

How did Trigma Solutions perform from a project management standpoint?

They’re great. Communication is very good– we have daily calls. They’re very responsive and easy to understand. 

What did you find most impressive about them?

Their communication skills are impressive. We’ve not had any miscommunications, unlike our experience with prior offshore service providers. They have flown here to be part of meetings several times. I don’t think most companies would dedicate themselves to their clients the way Trigma does.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Be open and tell them everything. They’ll work hard to come up with solutions for you.

BACKGROUND

Please describe your company and your position there.

Well, at that go I was a Regional Sales Head with NxtGen Datacenter and Cloud Technologies Pvt Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions?

We collaborated with Trigma for Web Based Application which was supposed to be developed for one of our Government client.

What were your goals for this project?

The goals were to automate the workflow and also reduce the human intervention through an web designed app.

SOLUTION

How did you select this vendor?

We selected them as we felt Trigma potential in delivering the value to the client and also they were already doing many other projects for multiple Government departments. Their delivery phase, their capacity to sense what exactly client wants solution has to be build around the same

Describe the project in detail.

Automation of work process through web based app which will help the department in faster relay of services to its citizens.

What was the team composition?

Practice Head, Regional Sales Head, Project Lead (Trigma), Operations Head (Trigma), Government consultant (Client)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, client was well satisfied and Trigma work was appreciated a lot

How effective was the workflow between your team and theirs?

The workflow was such that Trigma built up an application & we worked on hosting the solution on Cloud. After effective testing on Cloud for continuous good period. The app was migrated on Cloud and DR was built around it again on Cloud

What did you find most impressive about this company?

Trigma has been in the market for long. They have good resources and a thorough internal workflow system. Through which the work or projects are very highly scrutinised as far their quality and delivery on time is concerned.

Are there any areas for improvement?

The areas of improvement I would suggest would be to expand to different territories and work for large scale projects which I know they can deliver. I am sure they would be thinking on these lines.

BACKGROUND

Please describe your company and position.

I am the Studio Supervisor of Graspar

Describe what your company does in a single sentence.

We are an innovative edtech production company dedicated to revolutionize digital education. Our goal is to provide students with an interactive learning experience by making it more personalized.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We wanted to develop an AI powered learning assistant that can create personalized lessons based on student’s learning pace, and provide performance insights. The main aim was to make learning more engaging, and tailored to each student's needs.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

High ratings

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trigma’s project team worked dedicatedly to develop an ai powered learning assistant for students. They understand our idea and integrate best AI technology in our mobile app so we can track student's progress and make learning more effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the successful partnership with trigma, student engagement on our mobile app has increased. Students are finishing more lessons and loving this personalized way of learning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project team was awesome and easy to work with. They keep us informed about all the changes and work dedicatedly towards our project. Their team was quick to make every change that we needed in the product.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Our team was highly impressed with their deep knowledge of AI as they understood our vision correctly and delivered an effective solution. They made our app more user friendly so the student can easily learn the concepts.

Are there any areas for improvement or something Trigma could have done differently?

The solution provided by them is excellent and there is no change that we need. They reach out to us for every change and make it even easier with their continuous support.

BACKGROUND

Please describe your company and position.

I am the ASSISTANT PROFESSOR of an educational institution

Describe what your company does in a single sentence.

We are a leading educational institution committed to providing students with high-quality technical education. Our goal is to make our institution an ideal place for students to adopt professional skills that shape their desired career goals. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired trigma to integrate AI into our existing platform so we can make student learning more interactive and engaging. Their developers integrate AI powered chatbot for query resolution, ai generated study guide to help students learn quickly, and track academic performance.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

High ratings

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to improve our existing learning platform with ai integration and personalization. The project team has worked passionately and delivered a solution where students can learn smoothly and effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we have partnered with trigma, we have seen changes in student interaction and learning experience. Student’s queries are resolved in a much better way and searching time for learning material has also reduced. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very good in managing the project. We need the project as early as possible, they completely understand our requirements and delivered the project on time. They were very quick to every change we need in the project. 

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Our team is highly impressed by their in-depth understanding of AI technology and how they use it in our platform. They have provided the solution according to our needs and demands, and the whole project team is happy with the work. 

Are there any areas for improvement or something Trigma could have done differently?

There is no such improvement area, their ongoing customer support was always there to assist us. Overall, we are happy with the service they provided.