# Scalefocus Scalefocus Reviews (38), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 3 connections joined Scalefocus's Network [Visit Website](https://www.scalefocus.com/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/scalefocus) **Delivering Your Technology Transformation.** **INNOVATE.TRANSFORM. ACCELERATE.** Scalefocus provides tailored software solutions and services that empower businesses to grow and meet the challenges of tomorrow. We are a worldwide organization with a global perspective and a proven track record in creating and accelerating innovations for companies in Europe, North America, and the Middle East. Bringing together a world-class engineering team and industry know-how, we help businesses navigate the technology maze in IT, Financial Services, Energy & Utilities, Aviation, iGaming, and others. With innovation in our DNA, we leverage Scalefocus Codeflow for an AI-first approach to software engineering, while our Enterprise AI platform enables organizations to strategically adopt AI across their operations, unlocking measurable value and accelerating business outcomes. **Services:** - Data & AI - Digital Engineering - Technology Strategy & Advisory - Operations & Support **Expertise:** - Custom Software Development - AI Platforms & Services - Data Engineering - Advanced Analytics - End-to-end Product Engineering - Mobile Applications - Cloud & DevOps Solutions - Experience Design - Application Integration - Salesforce/MuleSoft Platforms Our intelligently designed solutions result from our constant drive for technology excellence and the experience we’ve gained from 500+ successfully completed projects in **26 countries for 300+ clients,** including Fortune 500 companies, innovative start-ups, and established leaders across various industry verticals. Our clients’ success is at the center of everything that we do, which has helped us achieve an industry-leading Customer Net Promoter Score of 80 for customer satisfaction. Are you ready to scale and meet the technology challenges of tomorrow? **Let’s schedule a call and explore how Scalefocus can transform your vision into reality.** ## Company Information - Minimum project size: $1,000+ - Hourly rate: $50 - $99 - Number of employees: 250 - 999 - 1 Locations: - Sofia, Bulgaria (Headquarters) - Founded in 2012 - 2 languages: English, German - 4 timezones: Central European Time (CET), Eastern European Time (EET), Greenwich Mean Time (GMT), Universal Coordinated Time (UTC) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Custom Software Development - 20% AI Development - 20% Mobile App Development - 15% Web Development - 10% Application Testing - 10% IT Managed Services ### Focus Areas - Application Platforms: - 50% Azure Platform - 35% Amazon Application Development Framework - 10% Google app engine - 5% Other app platform - Mobile Platforms: - 45% Android App Development - 40% iPhone iOS App Development - 15% Hybrid & cross platform apps - AI Expertise: - 40% Chatbots & Conversational AI - 40% Machine Learning - 20% Natural Language Processing - Frameworks and CMS: - 35% Oracle Application Development Framework - 25% .NET - 15% React - 12% Other frameworks and CMS - 10% Angular - 2% React Native - 1% Zend PHP - Programming & Scripting: - 30% Java - 13% C# - 13% Typescript - 8% JavaScript - 6% SQL - 5% ASP.NET - 5% Apex - 5% Kotlin - 4% Redux - 4% Swift - 3% PHP - 2% Go - 1% C++ - 1% Python ### Industries - 10% Consumer products & services - 5% Manufacturing - 30% Financial services - 15% Medical - 20% Information technology - 10% Utilities - 10% Telecommunications ### Clients - 15% Small Business (<$10M) - 55% Midmarket ($10M - $1B) - 30% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Scalefocus offers competitive pricing and good value for cost, with project investments ranging from $7,000 to $330,000. Clients appreciate their expertise and flexibility, often highlighting their adaptability and quality of service. Overall, they are seen as a reliable partner for various technical projects. **Most Common Project Size**: $50,000 to $199,999 based on 15 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 9 reviews - Web Development: $200,000 to $999,999 based on 4 reviews - IT Managed Services: Confidential based on 4 reviews - Other IT Consulting and SI: Confidential based on 3 reviews - IT Staff Augmentation: $10,000 to $49,000 based on 2 reviews - Mobile App Development: $50,000 to $199,999 based on 1 review - Web Design: Less than $10,000 based on 1 review - AI Consulting: Confidential based on 1 review - Cloud Consulting & SI: Confidential based on 1 review - Engineering: Confidential based on 1 review - DevOps Managed Services: $50,000 to $199,999 based on 1 review - Application Management & Support: $50,000 to $199,999 based on 1 review - Other Design: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Scalefocus Review Insights Overall Review Rating: 4.9 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.6 - Willing to Refer: 4.9 ### Top Mentions - Timely (16 mentions) - Professional (13 mentions) - Communicative (12 mentions) - High-quality work (11 mentions) - Experienced (6 mentions) - Transparent (6 mentions) - Exceptional performance (5 mentions) - Flexible (5 mentions) - Accessible (4 mentions) - Adaptable (4 mentions) - Collaborative (4 mentions) - Exceeds expectations (4 mentions) - Proactive (4 mentions) - Great project management (3 mentions) - Knowledgeable (3 mentions) - Open to feedback (3 mentions) - Results-oriented (3 mentions) - Efficient (2 mentions) - Openness (2 mentions) - Trustworthy (2 mentions) ### Review Highlights **Adaptability and Cultural Fit** Scalefocus is recognized for their ability to adapt to client needs and align with company cultures. They are noted for their proactive approach and flexibility in adjusting to project changes and evolving client requirements. **Room for Improvement in Industry Updates** While Scalefocus provides excellent technical services, some clients suggested they could enhance their offering by providing more proactive updates on industry trends and technological advancements to aid strategic planning. **Expertise in Custom Software Development** Multiple reviews highlight Scalefocus’s proficiency in developing custom web and software applications tailored to specific business needs. Clients from diverse industries like education, risk management, and energy appreciated the personalized solutions that addressed unique challenges. **Strong Project Management and Communication** Clients consistently praise Scalefocus for excellent project management, timely deliveries, and clear communication. They effectively use Agile methodologies and tools like Jira and Slack, ensuring projects are aligned with client objectives and delivered on schedule. **Positive Impact on Business Outcomes** Scalefocus’s solutions have led to significant business improvements, including increased user engagement, revenue growth, and operational efficiency. Clients report measurable outcomes like reduced time-to-market and enhanced service delivery. **Impressive UI/UX Design Capabilities** Scalefocus has been commended for their outstanding UI/UX design work, which has enhanced user experience and accessibility. Clients in sectors such as education and gaming reported positive feedback from end-users due to the intuitive and visually appealing designs. **Effective Staff Augmentation** Clients appreciate Scalefocus’s ability to provide skilled personnel for staff augmentation. They have effectively integrated into existing teams, offering additional capacity and expertise to support ongoing projects and meet tight deadlines. **Initial Onboarding Challenges** A few clients noted initial challenges during the onboarding phase, including aligning processes and understanding domain specifics. However, these were resolved quickly, leading to smooth collaboration and successful project execution. **High-Quality Engineering and Technical Skills** The technical expertise of Scalefocus’s engineering team is frequently highlighted. Their ability to deliver complex solutions using technologies like AWS, .NET, and JavaScript has been instrumental in achieving client goals and improving operational efficiency. ### Scalefocus Reviews #### Custom Software & DevOps Managed Services for Gaming Company (Featured Review) **The Project** - Services: Application Management & Support, Custom Software Development, DevOps Managed Services - Project size: $50,000 to $199,999 - Project length: Jan. 2022 - Dec. 2023 **Project Summary**: Scalefocus cooperated with a gaming company helping them maintain their international sports betting platform and Betradar backend microservices. They managed CI/CD pipelines and automated configuration tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Technology & Sports, Flutter International - Industry: Gaming - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Feb 11, 2024 **Feedback Summary**: Thanks to Scalefocus, the client accelerated their continuous delivery lifecycle and ensured zero downtime regarding deployment. They also achieved faster time to market and improved the overall efficiency of their system. Scalefocus's proactivity, agility, and collaborative approach were exemplary. ""Our collaboration with Scalefocus proved that they are a truly customer-focused partner."" **BACKGROUND** Please describe your company and position.I am the Director of Technology, Sports of Flutter InternationalDescribe what your company does in a single sentence.Our company is an online gaming leader and home to the largest selections of games which has made us a true entertainment destination for millions of players globally who we reward by creating a safe place and by offering various betting options, fantastic promotions, and exclusive new products. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Scalefocus to accomplish?Help us avoid workload interruptions when deploying software and allow us to make changes while applications are running.Assist us with transitioning our legacy system to a more robust one that could support our rapidly changing business requirements.Drive innovation while lowering costs and allowing us to complete tasks quickly while reducing the chance of failure. **SOLUTION** How did you find Scalefocus?ReferralWhy did you select Scalefocus over others?High ratingsClose to my geographic locationGreat culture fitGood value for costReferred to meHow many teammates from Scalefocus were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Scalefocus provided Java and DevOps experts who maintained ISP (International Sportsbetting Platform) and Betradar backend-microservices. They transformed and enriched betting data received from back-end microservices and pushed that data to other microservices in the integration flow using messaging like Kafka and Rabbit MQ. The Scalefocus team: Performed configuration management and automation using Ansible and Chef with a strong focus on security through tools like Vault. Used GitHub for source control and versioning. Managed the operation and optimization of more than 20 Java and Node.js based applications running on AWS and using EC2, RDS, MSK and many more AWS services. Managed CI/CD pipelines using custom built frameworks, Jenkins, GoCD, GitHub Actions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Accelerated the CDLC with zero downtime application deployments Achieved faster time to market by applying automated testing and integration Delivered scalable solutions that enhance overall system efficiency and reliability Solved complex POC tasks and precisely evaluated the viability of our technology Promoted best DevOps practices enabling us to develop high-performing applications and servicesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Our collaboration with Scalefocus proved that they are a truly customer-focused partner. They were adaptable, responsive, and provided tailored services. Our teams communicated openly and transparently at all times, and we were impressed at how efficiently the Scalefocus experts approached any issues by providing working solutions. The software we developed together worked impeccably and we were happy to speed up our time to market significantly. Our teams were aligned on the project goals and the timeframes for their execution and there were no interruptions or roadblocks in this regard.What was your primary form of communication with Scalefocus?Virtual MeetingWhat did you find most impressive or unique about this company?There are quite a few reasons why our company and Scalefocus were able to collaborate excellently, but the most important ones were their uncompromising technology expertise and their culture of open communication and customer-centricity. The entire time we worked together, we felt like our project was in competent hands. Whenever there were unforeseen circumstances, those were handled with the necessary level of agility and proactive decision-making.Are there any areas for improvement or something Scalefocus could have done differently?No, everything from the initial contact to the off-boarding of the last person was executed in a timely and professional manner --- ## Portfolio & Awards ### Innovative Platform for the Precious Metal Market We solved a long-standing issue in the precious metal market: the need for digitalizing and connecting assets on a global level. aXedras, a Swiss technology startup, had a revolutionary idea to develop a digital verification platform for the precious metal market that would help put in place international standards and tools for verifying assets’ provenance and traceability. VisualNest came on board as a technology partner that would provide both industry consultancy and tech capabilities. The blockchain-based infrastructure connecting mines, refineries, banks, and buyers went live within a year of our collaboration and can now be integrated with the various ERP systems of the platform’s clients. TECHNOLOGIES/SERVICES: Custom Software Development, Quality Assurance, Blockchain Integration Management, DevOps, IT Consultancy ### Disrupting the FinTech Industry with a Mobile App Rubarb is part of the startup eco-system in Germany and wanted to introduce to the market a next-generation financial service mobile application. The solution blurs the boundaries between wellness and savings and takes the stress out of finance and investments, offering a holistic financial approach accessible to everyone. They needed a technology partner with rich mobile development and FinTech expertise that understands the technical challenges behind app development and can come up with a strategic solution to overcome them. VisualNest took complete ownership of the project and delivered end-to-end consultancy and solutions that resulted in a feature-rich app with engaging and intuitive UX, combined with easy and quick onboarding, as well as robust data protection. TECHNOLOGIES/SERVICES: UX/UI Design, Mobile Development, Quality Assurance, Cybersecurity, Custom Software Development ### Helping a Big 4 Consulting Leader with IT Solution Success Story  We support our partner, a global consulting leader, by providing value-adding tech expertise for companies from around the world and across a variety of industries. Together, through effective cross-border collaboration, we help businesses achieve and exceed their KPIs.  The Client  Our client is a Big Four consulting leader with a connected network of member firms in 150 countries and territories addressing complex business challenges.   The Challenge  Once our partner completes the investigation stage of their consultancy work, they present their findings to their client and plan the technical afterwork. Depending on the type of consultancy (digital transformation, data migration, legacy system modernization, etc.), they employ different delivery teams, both in size and expertise. Our role is to help our client scale on a case-by-case basis and provide the right technology resources both of which are crucial for delivering the excellent results expected of them.  The Solution  We deliver end-to-end solutions by supporting them in a constantly increasing number of critical areas, such as digital transformation, legacy system modernization, cloud and DevOps strategy, application integration, among many others.  Types of Engagement  In projects where our partner performs the majority of the delivery work, VisualNest provides individual engineers, usually on a Time & Materials contract basis.  In other instances, the partner hands over the project to our team of engineers on a mid to long-term basis. VisualNest developers work with our partner’s enterprise architects, delivery and PMs who are responsible for all client communication.  When our partner doesn’t have the capacity, Visualnest takes over business and sales communication. We work directly with the client, taking on a consultancy role.   ### Transforming CX for Contact Centers with DevOps Success Story  VisualNest DevOps team implemented Amazon Connect, a cloud-based contact center solution, for a digital CX leader. Our DevOps interventions and optimizations improved customer engagement and cloud benefits across multiple global businesses.  The Client  Our client is an end-to-end digital CX solutions provider implementing Amazon Connect for call centers. The company employs their own cloud-based CXaaS (Customer Experience as a Service) platform.  The Challenge  The company aimed to assist multiple contact centers in setting clear goals, improving communication, fostering an innovative culture, and adopting a customer-centric approach on a limited budget.  The Solution  Adopting technologies in and out of the Cloud was challenging for the company VisualNest worked with as it was facing several clients with various requirements. The DevOps unit facilitated the collaboration of teams, improved the existing structures, and provided guidance and innovation consultancy. Our main focus was bringing best practices when building Infrastructure as Code with Terraform. The solution uses Amazon Connect as the leading solution representing public cloud contact center service.    The primary resources created with Terraform were:  DynamoDB  Lambda  AWS Connect  Our team refactored the entire Terraform infrastructure from 4000 lines of code to just 200, following reusability and integrations of other interactions to the configuration, without breaking what was already created in one or more environments.   Our experts did a lot of upfront Proof of concepts to ensure that what they offer the client is 100% optimal.   The Results  Our DevOps team implementation of Amazon Connect for call centers, resulted in increased agility and the ability to handle higher call volumes. The Technology  AWS Connect  AWS Lambda  Terraform  DynamoDB,   Typescript  Python ### Multi-Tier Architecture with API-Led Connectivity Success Story  VisualNest utilized the MuleSoft Anypoint platform to address the increasing demand for new APIs, implementing a three-tier layer architecture to improve the overall API lifecycle, including design, implementation, deployment, and monitoring stages. We also developed multiple new features and enabled automated testing and deployment using CI/CD.  The Client  Founded over 150 years ago, this German enterprise provides vehicle inspection and certification that is recognized throughout the EU.   The Challenge  Depending on the market demand, there were constantly new APIs to be exposed as our customer has over 20 branches. The VisualNest team had to add new functionalities and develop numerous APIs to provide integration for connecting all the customer’s systems. Each new system inclusion required the addition of different APIs.   The Solution  VisualNest employed a three-tier layer architecture design to reuse APIs, simplify system replacement, and provide a structured API network. MuleSoft Anypoint facilitated accelerated delivery, automated security, and governance, while ensuring reliability, scalability, and visibility for resilient operations and a future-proof foundation.  Key Achievements  Exposed APIs for transmitting test results, enabling technical tests on vehicles from various systems.  Improved system reliability and added new features to processes like online payments, scheduling appointments, and handling orders.  Automated testing and deployment using CI/CD.  The Results  The reduced system complexity resulted in increased productivity and easier maintenance. The standardization also helped efficiency and productivity to increase by 30%.  The entire project consisted of:  Over 50 APIs  Over 20 Connected systems  Over 60 Interfaces  The Technology  MuleSoft Anypoint Platform  MuleSoft Anypoint Studio  Oracle  Azure DevOps  SAP  FTPS ### Modern Data Analytics Platform in Azure Cloud Success Story  VisualNest partnered with a rapidly growing technology company to build an Enterprise Data Analytics Platform. Our client lacked a dedicated data team and struggled to get a comprehensive view of their business performance due to the massive amount of data, split into various silos and with questionable quality.   The Client  A large multinational software corporation that specializes in enterprise software solutions.   The Challenge  Our client needed a centralized data analytics solution to unify data sources, validate, enrich, and apply KPI calculations to create a common approach for the future development of new use cases.  The Solution  VisualNest designed an Enterprise data analytics platform and provided business consulting services, helping our client to identify and prioritize their needs and requirements. We modernized their data capabilities with Microsoft Azure Cloud to unlock multiple advanced analytics functionalities. The team was also involved in consultancy, mentoring, knowledge transfers and peer-to-peer programming to help the client build a knowledgeable internal data unit.  Another challenging aspect of the project was the design of their Sustainability reporting, which involved tracking over 480 different key performance indicators (KPIs) from nearly 20 business units. We crafted an initial data-capturing solution that can structure, store and track their data.  All use cases were coupled with version control and automated DevOps (CI/CD) deployment processes across environments. Our DataOps experts improved the agility and quality of data analytics processes through automation, continuous integration and delivery, monitoring and feedback loops.  The Results  Reliable instrument for identifying data quality issues.  Multiple Microsoft Azure Cloud components, unified and integrated into a grid allowing flexibility and scalability  New business insights  ### IoT Leader's In-Vehicle Connectivity & Data Portal Success Story  VisualNest partnered with a leader in IoT-connected solutions to create a user portal for managing in-car internet connectivity and data plans for a global vehicle manufacturer. The portal allows drivers to add/remove vehicles from their account, suspend the service temporarily and top up at any time, wherever the road takes them.  The Client  Our client is an industry leader in connected software solutions with a global portfolio of mobile network partners.  The Challenge  As part of delivering high-quality in-car Internet connectivity to users across different regions, our client needed a technology partner with a proven track record of successful Front-end and .NET projects. They were looking to design, develop and deploy a consumer portal for a luxury vehicle manufacturer that would enable vehicle owners to create an account, choose and manage their Internet data plan quickly and safely.   The Solution  The VisualNest team designed the user portal from scratch and had to integrate multiple platforms together seamlessly — our client’s core .NET based platform, the car manufacturer’s platform, and the mobile network provider’s platform. We were responsible for the full SDLC, from development, testing and deployment in the actual environments to managing the CI/CD pipelines.  We implemented UI/UX best practices and created simple, user-centric interface allowing smooth and uninterrupted navigation. Since customer interactions with smartphones have raised the bar when it comes to intuitiveness, we wanted to offer the comparative ease of one-click smartphone solutions.  The Results  Our team provided the technological foundation for the client to enhance the carmaker’s Integrated connected software to meet drivers’ expectations. The user portal our Front-end and .NET teams developed delivers true end-to-end connectivity safely and securely.   The Technology  Azure  Azurer Service Fabric  .NET Core  Angular  SignalR  Azure CosmosDB  Azure Service Bus  OAuth ### Digitizing Vessel Nomination for LNG Carriers Success Story  VisualNest developed a technology solution to enhance LNG trading and risk management. The LNG Leadtime tool optimized portfolios and vessel nominations, replacing inefficient Excel spreadsheets. The platform offered detailed intelligence to determine the next commercial move for vessels.  The Challenge   With the growing volume of trading activities, the existing LNG applications were no longer sufficient to support our client’s business. The manual processes required updates of multiple related deals in heavy spreadsheets, resulting in errors and incorrect position reporting.   The Solution  VisualNest developed the LNG Leadtime tool that supports the creation and transfer of information to the counterparty to fulfill contractual obligations related to delivery windows, loading and discharge port, vessel, quantity, LNG quality, etc.   The entire ecosystem of tools supports the everyday operations of the energy traders. The digitalized funnel calculates when and where the LNG shipment will reach the buyer and what will be the quality and quantity of the LNG cargo. It also tracks the route of the LNG carrier, at which terminal it will be unloaded, and at what time.     The vessel estimation functionality allows charterers to calculate different vessel deal scenarios to help maximize profits. The solution has also provided logistical functionality which supports the operational processes for managing LNG vessels and cargos.   The Results  VisualNest delivered the platform's first demo in just 4 months, optimizing the client's portfolio for vessel nominations. The new tool will bring cost savings of up to a few million euros per year.  Results  Reliable and scalable tool for LNG planning and portfolio management  Optimization of complex workflows  360° view of the profitability of each voyage  The Technology  Azure Database  Kubernetes  Python  React.JS  REST APIs  Azure DevOps ### Creating a Self-Care App for a Global Telco Success Story  Our client, part of a multinational telco corporation, needed to rapidly ramp up engineering resources and business-critical expertise to upgrade their existing native B2C self-care mobile application portal. We built a user portal where customers can pay their bills, recharge their vouchers, manage invoices, check monthly data usage, and manage a plethora of additional services.  The Client  Our client has the largest mobile network in Bulgaria, which brings technology and connectivity together.   The Challenge   The greatest challenge for the transformation of the B2C native mobile apps was to upgrade and expand the functionalities of the self-care mobile application portal without interrupting the service.   The Solution  Our team delivered integration with numerous subsystems, work patterns, and rules and redesigned existing components, turning the portal into a new focal point for customer interaction.  We went through a total redesign of the whole native mobile app, migrated it to new and modern architecture and technologies, and developed new features and functionalities in parallel.   The VisualNest team adapted the native mobile application to run on Android versions 6 to 12, and the iOS application supports version 12.1 upwards. Both applications run smoothly on mobile phones and tablets since the design is scalable and adaptable to various screen sizes.  The self-care app accesses information from multiple back-end systems. To address this, we combined all communication streams into a central service as a single gateway.  The Results  VisualNest refactored, adapted, and expanded the existing system, adding new features and integrating them into the client’s network.   Fully digitalized customer journey   Faster time-to-market for client’s business requests  Reliable payment process  State-of-the-art design   24×7 support of infrastructure and software  The Technology  Java 8  Oracle DB  Tomcat server  Apache Ant  Jaspersoft  Nginx  Varnish  Jenkins ### Building a Neobank in the Middle East Success Story  To serve the increasing number of users in the Gulf who prefer to bank through a smart device in the most personalized way, our client expanded their business beyond their core investment offering. They partnered with VisualNes to create one of the first neobanks in the region and deliver a customer-centric, digital-only banking experience.  The Client  Our client is a leading Middle Eastern financial services company giving investors and traders tools to capitalize on their funds via a feature-rich digital platform.   The Challenge  The client identified a market demand for a digital bank catering to consumers who don't have their needs met locally. They needed to extend their financial services company to a fully digital bank.  The Solution  To ensure maximum collaboration and transparency across a very large and scaling team, we adopted the Spotify agile model. It made long-term planning easier and led to increased productivity across the board.  We leveraged our expertise in mobile development for all platforms and performed backend integrations with SaaS solutions. We also took part in the automation of QA processes and in designing interactive user interfaces based on our in-depth UX research. Our team also took an active part in the transformation of data into actionable information and in the client’s security architecture strategy and delivery while employing technologies from various tech stacks.  We provided proof of controls, project management and risk management to help our client pass audits in a regulated environment.   Some of the features our team was responsible for co-building:  Online Onboarding, Utility Payments, Automatic Payments  Internal, Local, and International Payments  Basic membership with a physical debit card  Customer self-service through different channels  The Results  One of the first entirely digital banking solutions in the Middle East  MVP closed testing version released within just 18 months  Consumer-first UI/UX on any device  ### Virtual Assistant App for a European Lottery Success Story  To create an omni-channel experience for an established European betting and gaming organization, VisualNest developed a virtual assistant application. The newly launched native iOS and Android apps helped the lottery maximize revenue by reaching more players and by providing increased brand exposure through impeccable UX.  The Client  Our client is a European National Lottery, established in the first half of the twentieth century and is among the oldest and most popular gaming and betting organizations across the continent.   The Solution  Starting a five-year collaboration, the VisualNest team and the National Lottery worked on fully transforming the legacy mobile solution, which had very limited capabilities focused mainly on checking game results and was inefficient in driving additional revenue. We set out to develop native Android and iOS mobile apps that would serve as a virtual personal assistant to all retail users and, as legislation evolves, go a step further to target online players. The Lottery’s ultimate goal was to increase profits by engaging current users more actively and by reaching new players.  Key features:  Omni-channel login and registration  POS locator through Google Maps and Places integration  Multiple-platform release of the new Viking Lotto game in just 2 weeks  Successful launch of a virtual bet slips creation tool  Designed with secure multi-factor authentication method  A high percentage of real-time manageable content via the custom Management System  Local database and caching enabling top performance and fully functional offline mode  Smooth UX with complex animations and detailed onboarding information  Very high unit tests coverage and automated UI tests  The Results  €6.9 million generated through the app in a month surpassing pre-handover’s annual total  4.5-star Google Play and 4.9 App Store rating   600,000 monthly active Android and iOS users ### Remote Delivery Center for a Digital Retailer Success Story  Our client – a Fortune 1000 manufacturer and digital retailer, was on the quest to fully digitalize their service offerings and augment the customers’ experience worldwide. They entrusted us with the development and implementation of critical components to support and accelerate the development of a wide range of digital products.  The Client  A Fortune 1000 manufacturer and digital retailer, based in the USA.   The Solution  The portfolio of products and services composing the client’s infrastructure is a critical mix of interconnected systems and other standalone products or services that are integrated on various levels.  Remote Delivery Center provides access to a large pool of 100+ dedicated engineers with a diverse set of skills;  Multi-project engagement & technical ownership for many key in-flight projects;  Business-critical ongoing 24/7 services;  Implementation of a highly configurable hybrid-cloud modular platform based on a modern technology stack.  The Results  Prior to embracing the Remote Delivery Center of Excellence concept, the client used to lack processes and measurability of the tech-work delivered by several geographically dispersed vendors. The centralized global delivery hub of VisualNest ensured a well-balanced communication stream between the offshore delivery teams and the headquarters.  VisualNest took responsibility for the enhancement of components that cover the entire user flow from image upload to print along with the large-scale engineering projects. Our team efforts were directed towards a simplified consumer creation experience and implementation of a more straightforward UX design, which led to an increased consumer engagement and conversions.  Some of the results include:  30x faster time-to-market on new products;  5x reduced operating costs to business-critical rendering platform;  2x decrease in engineering costs;  6x faster staffing when new resources are needed ### Creating Socially Conscious Banking App Spiral Bank, a US FinTech, needed a technology partner who would raise up to the challenge of developing a native iOS application within an aggressive deadline, guaranteeing impeccable UX and top functionalities specific to their market niche - encouraging users to donate to different charities through their personal banking app. VisualNest developed a secure, easy-to-use solution combining financial services with opportunities to support social and environmental causes combined with an impressive array of features. We brought Spiral Bank’s idea from inception to launch and navigated their technology choices through the competitive world of FinTech. VisualNest involvement in the project was focused on: Backend architecture and design, DevOps and process optimization Digital and physical card options via third party integration Automatic daily top-up option to refill the cards to a set level Digital checking and savings accounts via third party integration Meticulous transaction history and expense tracker option User-friendly homepage with an infinite scroll and newsfeed-like look Instant outgoing and incoming money transfer notifications Follow and share options of charity organizations and NGOs’ content Robust API security based on intelligent backend algorithms ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_java_developers_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_spring_champion_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_spring_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_2023.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_cloud_consulting_company_2021_award.svg) ### Industry Recognitions - Most Innovative Company, AI & IT Services, 2024 - Most Innovative Tech Company of the Year, 2024 - Globee® Information Technology Awards 2023 - Gold Stevie 2023: Most Innovative Tech Company - Globee® Golden Bridge Awards - Medical IT Solution - PMO of 2023 - Most Innovative Project ## Key Clients - Curaden ## Packages ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 38 - Overall Review Rating: 4.9 Last Updated: 2026-05-19T15:26:24Z ### Business Entity - Business Entity Name: Scale Focus AD - Source: Republic of Bulgaria Registry Agency - Jurisdiction of Formation: Bulgaria - Date of Formation: March 30, 2012 - Status: Active - Last Updated: November 27, 2022 - ID: 201996987 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (1) ### Sofia, Bulgaria (Headquarters) - 69, Bulgaria Blvd., Infinity Tower B, fl. 8 - Sofia 1404 - Bulgaria - 501 - 750 employees - Phone: +359 882 943 730 ## Connections - Aaron Leary (Bedrock Learning) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Scalefocus [Send a message](https://clutch.co/profile/scalefocus) ### Connect on Social - [LinkedIn](https://bg.linkedin.com/company/scalefocus) - [Facebook](https://www.facebook.com/Scalefocus) - [Instagram](https://www.instagram.com/scalefocus/)