Brights

BACKGROUND

Please describe your company and position.

I am the CMO of an alternative data company

Describe what your company does in a single sentence.

Providing alternative data for cryptocurrencies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Introduce a notification system that will inform our users about crucial events and changes, enhancing their experience with our tool.
• Enhance the user experience by incorporating interactive dashboards that provide real-time updates.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We aimed to equip our tool with enhanced features to enable users to analyze large volumes of data effectively in real-time.

That's why we decided to turn to Brights to achieve the following results: 

1. Implement interactive dashboards with automatic real-time data updates.
2. Create algorithms for generating and delivering notifications.
   3. Develop a user-friendly interface for customizing data displays due to user's preferences.
   
   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project results include:

1. Improved notification delivery time from 15 to 5 seconds;
2. Reduced time for real-time updates on the dashboards;
   
   

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team members were very responsive and well-prepared for each meeting. The project management was well organized. They ensured on-time delivery, which was very important to us. We were pleasantly surprised by their attentiveness to our needs and promptness in resolving issues. 

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the company's high availability at all levels. We could always rely on their willingness to cooperate at any time. All team members who worked on our project were always ready to help and go the extra mile to ensure that the tasks were completed in a quality manner.

Are there any areas for improvement or something Brights could have done differently?

Nothing we can think of right now

BACKGROUND

Please describe your company and position.

I am the marketing manager of Warmy

Describe what your company does in a single sentence.

Email marketing, email deliverability services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Improve the accuracy and efficiency of our AI email delivery tool Adeline
• Develop AI-driven algorithms tailored to our needs

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Great culture fit
• Other

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the development and integration of advanced AI-driven algorithms into our existing email platform:

- Custom AI algorithms designed to analyze and optimize email deliverability.
- Seamless integration of these algorithms with our existing email infrastructure.
- Rigorous testing phases to fine-tune the algorithms, ensuring optimal performance.
- Implementation of real-time monitoring tools and comprehensive reporting mechanisms to track the effectiveness of the enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant improvements for Warmy's clients in their email deliverability metrics. Clients experienced a 25% improvement in inbox placement rates, ensuring more emails reached their intended recipients. Additionally, the new AI algorithms led to a 15% reduction in bounce rates, minimizing the impact of undeliverable emails on their sender reputations. 
The new enhancements provide clients with deeper insights into their email performance, enabling more informed decision-making and continuous optimization of their email strategies. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They carefully planned each project stage, set clear deadlines, and met them. Tasks were delivered on time, which allowed us to keep to our project schedule. Their communication was clear, ensuring that we were always informed about the project's progress.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They bring a great sense of humor to our meetings, making them more enjoyable. Their project manager has been outstanding in addressing any issues quickly and without any fuss. They have also integrated smoothly to our work culture, which has made collaboration with our internal teams effortless and ensured that our standards are consistently upheld. Everyone we interacted with was helpful, friendly, and interested in driving the work to be done to excellence.

Are there any areas for improvement or something Brights could have done differently?

There's nothing that I can remember as room for improvement

BACKGROUND

Please describe your company and position.

 I am the Head of Marketing of a software development outsourcing company.

Describe what your company does in a single sentence.

We are a Ukrainian software development outsourcing company that over the years provides design and development solutions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Improve data organization and categorization using machine learning algorithms.
• Develop an AI HR assistant to efficiently answer common employee questions and reduce the workload on the client's HR team.
• We approached Brights to help our enterprise client build a comprehensive company knowledge database. Main tasks included:
  • Develop a comprehensive company knowledge database to manage and integrate various data sources.
  • Implement AI-powered advanced search capabilities to enable quick and accurate information retrieval.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Brights included the development and implementation of a knowledge database tool and an AI HR assistant. The key deliverables were:

Knowledge Database Tool:  

• Integration of various internal and external data sources, including presentations and documents.
• AI-powered advanced search capabilities implementation using natural language processing (NLP) to understand and process user queries. 
• Machine learning algorithms implementation to automatically categorize, tag, and organize content. 
• Functionality to analyze and summarize documents and presentations, providing quick overviews and extracting key points. 
• User-friendly interface for easy data retrieval and management. 

AI HR Assistant:  

• Development of an AI assistant capable of answering common employee questions. 
• Integration with existing HR systems and databases to provide accurate and up-to-date information. 
• Implementation of a conversational interface for seamless interaction with employees. 
• Continuous learning capabilities to improve responses based on user interactions and feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client sees a significant reduction in the time required to retrieve information from the knowledge database, improving efficiency by over 40%. As well was a noticeable decrease in HR workload due to the AI HR assistant effectively handling common employee questions. Though the development is still in progress, the client received the first positive employee feedback on the AI HR assistant's responsiveness and accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cooperation with Brights has left only positive impressions. Brights were always in touch and easily accessible at any time.  

The tasks are always delivered on time and within budget. Their team offered many ideas during our cooperation and provided the best solutions.  

Project management was excellent. We held weekly meetings to discuss project statuses and plans, facilitating contact and constant progress monitoring.

We used Slack for simple communication, Figma for design, and Google Meet for meetings.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am very impressed with the Brights team's attitude toward the client's needs. They were flexible, quickly corrected issues, and willing to do whatever it took to meet our needs. I also want to note the developers' strong technical skills and efficiency in solving complex technical problems.

Are there any areas for improvement or something Brights could have done differently?

I don't think so. I'm very grateful to the Brights team for their excellent work! They did a great job.

BACKGROUND

Please describe your company and position.

I am the CEO of PioGroup

Describe what your company does in a single sentence.

PioGroup has its own product - DrivEd LMS. DrivEd is a learning management system (LMS) designed to help educational institutions and corporate businesses create courses, manage curriculum and track the performance of students or staff members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Enrich existing team with AI expertise
• Improve and optimize mobile app performance metrics
• Explore potential refinements that will lead to a more seamless and efficient connection, ensuring a smoother workflow.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights team has helped us grow our engineering team. They were part of the development process ideation, specification, grooming, development, and testing. They contributed to creating an AI roadmap for further feature development, analyzed our mobile app performance, and outlined potential refinements. We've successfully increased customers using mobile version NPS by 10% and are preparing for new AI features release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brights achieved remarkable outcomes, highlighting their skill and commitment to excellence. They adhered to the project timelines, successfully executing the tasks outlined in the AI roadmap on time and within budget constraints. Their valuable contributions during the planning stages greatly enhanced the project's robustness and efficiency. 

Throughout the project, Brights exhibited a profound grasp of the intricacies involved in mobile development and optimization. Their extensive expertise and meticulous attention to detail played a crucial role in the project's success. In conclusion, our engagement with Brights was highly satisfactory, and we wholeheartedly recommend them for any development projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout our partnership, Brights excelled in managing the project. They reliably met deadlines, keeping the project moving forward as planned. Their skill in managing time and hitting key milestones reflected their dedication to delivering top-notch service. Brights was also highly responsive to our needs, taking an active and attentive approach. 

They welcomed our input, swiftly and efficiently dealing with any questions or problems that arose. By ensuring open lines of communication, they kept us up-to-date on task progress and any significant adjustments or developments. This strategy led to a seamless and fruitful collaboration, with Brights always ready to adjust and meet our needs.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really impressed us about Brights was how organized they were, making sure everything was done on time and didn't go over budget. They were very efficient and committed to doing what we needed.

Are there any areas for improvement or something Brights could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of BrandVox

Describe what your company does in a single sentence.

Comprehensive omnichannel social media intelligence tool with social listening and posting Tailored for multi-brands companies, agencies and freelancers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Strengthen the team with great developers
• Add resources on-demand
• Enhance our experience in AI

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We requested Brights intending to complete the product roadmap as quickly as possible. We had top priority tasks related to social networks integration (Youtube, TikTok) for direct posting from the platform, analytics data visualization for reports creation, and AI text improvement feature. Brights' team members consistently deliver high-quality work and meet deadlines reliably. They have seamlessly integrated into our development teams and are managed with the same standards and expectations as our in-house developers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We significantly sped up our roadmap progress and were able to expand it thanks to the ideas of the Brights team. Our cooperative efforts effectively satisfied customer needs and brought product functionality to a new level.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used email and Slack for quick communication. In our weekly Google Meet calls, we always got updates and were engaged in the process. The team is open and well-organized, ensuring we understand their steps and progress in the agreed roadmap.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their core values align with ours, which helped to create fruitful cooperation between their team members and our current staff. Brights developers demonstrated a genuine commitment to our project's success. They were always trying to make things better and come up with cool new ideas. It's like they were part of our own crew, not just some outside company. I highly recommend them to anyone looking for a great tech experience.

Are there any areas for improvement or something Brights could have done differently?

I can’t think of anything for Brights to improve.

BACKGROUND

Please describe your company and position.

I am the Chief Creative Officer & Co-Founder of TRES BIEN GmbH

Describe what your company does in a single sentence.

We are a decentralized creative agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Create compelling and high-end agency website
• Enrich the website with complex and engaging animations
• Build a scalable CMS to showcase our portfolio work

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our agency recently embarked on an ambitious journey with Brights to redefine our online presence through a comprehensive website design project. Our primary objective was to create a multi-media website that not only highlights our diverse range of services but also showcases our portfolio in a dynamic and user-friendly manner. 
Project Scope Summary Compelling Multi-Media Website: Develop an engaging and interactive platform that effectively represents our brand and services. The design emphasizes visual appeal and easy navigation, catering to a diverse audience. 
Showcase of Services and Work:

• Implement a section dedicated to detailing our services, providing visitors with clear and concise information about what we offer.
• Develop a custom Content Management System (CMS) that allows us to effortlessly update and build case pages. This feature ensures our portfolio remains current and showcases our latest work with ease. 

Custom CMS for Easy Updates: 

• The CMS should be user-friendly, allowing for quick and hassle-free updates.
• Offers flexibility in managing content, making it simpler to add new case studies and update existing ones. 

Rich Animations for Engagement: 

• Integrate advanced animations throughout the website to captivate users and enhance their browsing experience. 
• These animations are strategically placed to draw attention to key sections and information without overwhelming the visitor. 

Interactive Custom Mouse Cursor: 

• Design a unique custom cursor that interacts with various elements on the website. 
• This feature adds a layer of interactivity and playfulness, making the user experience more engaging and memorable. 

Employment Application Form:

• Include a comprehensive and user-friendly application form for potential employees.
• The form is designed to be intuitive and easy to navigate, encouraging more applicants to submit their information. It needs to populate in a Google Spreadsheet as well as provide email notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completion of our website redesign project marks a significant milestone in our agency's journey towards digital innovation and excellence. This project has not only transformed our online presence but has also yielded tangible, positive outcomes in various aspects of our business. 

• Significant Increase in Leads: One of the most remarkable achievements following the launch of our new website has been a substantial 35% increase in leads. This surge is a direct testament to the effectiveness of the website's design and its ability to attract and engage potential clients. 
• Enhanced Employment Applications: The inclusion of an intuitive employment application form has opened doors to a wealth of talented individuals. We've received several exceptional applications, leading to the enrichment of our team with fresh, innovative minds. This influx of talent has further strengthened our agency's capability to deliver outstanding results. 
• Client Acclamation for Case Studies Section: Perhaps one of the most gratifying feedbacks has come from our clients regarding the case studies section. They are not only impressed but inspired by the work showcased there. This section has become a pivotal point for clients to understand our expertise and approach, often leading them to request similar work for their projects. 
• Overall Impact on Agency's Growth and Reputation: The new website has played a critical role in not just attracting business and talent but also in reinforcing our reputation as a leading creative agency. It stands as a beacon of our commitment to quality, innovation, and excellence in the digital realm.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We want to acknowledge the exceptional project management by the Brights team, which played a pivotal role in the successful completion and outstanding outcomes of our website redesign. 

• Stellar Project Management by Brights Team Efficient Coordination and Communication: The Brights team exemplified top-tier project management skills, ensuring efficient coordination and communication at every stage of the project. Their approach to project management was systematic, transparent, and highly effective, facilitating a smooth workflow and timely completion. 
• Proactive Problem-Solving: The team was exceptionally adept at foreseeing potential challenges and proactively addressing them. This forward-thinking approach prevented many potential issues and ensured that the project stayed on track.
•  Adaptability and Flexibility: Throughout the project, the Brights team displayed remarkable adaptability and flexibility. They were quick to respond to changing requirements and were always willing to go the extra mile to accommodate our needs. Nata Shved - 
• A Visionary and Effective Partner Responsible and Effective Leadership: Nata Shved, the COO of Brights, was at the forefront of this project, leading with responsibility and effectiveness. Her leadership style was both inspiring and pragmatic, ensuring that every aspect of the project was handled with utmost professionalism. 
• Visionary Approach: Nata’s visionary approach was evident in her ability to see the bigger picture and guide the project towards innovative solutions. Her insights were invaluable in aligning the website’s design and functionality with our long-term strategic goals. 
• Collaborative Partnership: Working with Nata was not just about executing a project; it was a partnership in the truest sense. Her commitment to understanding our agency's vision and translating it into the website design made the entire process seamless and enjoyable.

What was your primary form of communication with Brights?

Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out to us was the genuine, human-centered approach of the team, paired with their exceptional talent. They were capable of coding intricate animations rapidly, showcasing a level of skill and speed that was remarkable. 
This efficiency provided a value-to-price ratio unparalleled in Europe. Moreover, their unwavering commitment during the challenging times of the conflict in Ukraine was admirable. Despite these difficult circumstances, they maintained their high standards without any significant slowdown, a clear demonstration of their utmost professionalism and resilience in even the most dire situations.

Are there any areas for improvement or something Brights could have done differently?

Honestly, none. 5/5 excellent on all fronts. Maybe just they need a better website for themselves :)

BACKGROUND

Please describe your company and position.

I am a Member of the Coordination Committee of ICMU - International Centre for Mathematics in Ukraine

Describe what your company does in a single sentence.

The mission of the International Centre for Mathematics in Ukraine is to support top-level research in mathematics with a special focus on training young scientists and fostering the development of mathematics in Ukraine. The Centre was founded in 2022 by a group of mathematicians of Ukrainian origin with the belief that science and research would play a crucial role in the reconstruction of Ukraine after the war.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Create a web-page
• Create a logotype for centre

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Close to my geographic location

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Update the existing landing page by expanding its structure with the following sections: About the Center News (a tab where we can add/edit news in a simple format). 
• Funding (a tab that provides potential donors with information on how to donate to the center and offers details on public donors). 
• Activities (a tab with information about conferences and programs provided by the center). 
• Library (a tab with the collection of books in the center's library).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One key measure of success would be an increase in website traffic, particularly to the new sections such as 'News,' 'Funding,' 'Activities,' and 'Library.' Since the project has just been launched, we will closely monitor this measure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent, with all the items delivered on time. Some of our needs evolved during the development of the project, and Brights was flexible in adjusting the project to ensure that we could achieve the best outcome.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Brights is their exceptional project management skills. They consistently deliver on time and demonstrate remarkable flexibility in adapting to evolving project requirements.

Are there any areas for improvement or something Brights could have done differently?

There was a minor issue, possibly stemming from a communication misunderstanding, within the library tab. We plan to address and update this issue with the assistance of Brights in the near future.

BACKGROUND

Please describe your company and position.

I'm a department lead at ntegrity

Describe what your company does in a single sentence.

As Australia's leading independent digital agency serving the for-purpose and not-for-profit sector, we partner with organisations like Beyond Blue, Make-a-Wish, Movember, The Salvation Army, and World Vision to help them campaign, fundraise, innovate, experiment — and ultimately — grow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Design and develop a new website for an award-winning agency with CRM integration and an intuitive and powerful CMS
• Blog migration from WordPress
• Reskin website to adhere to new brand guidelines

SOLUTION

How did you find Brights?

• Online Search
• Clutch Site

Why did you select Brights over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started the project with a redesign of our website. The work included: 

• Website design (using our own concepts) including clickable prototype, UI Design.
• Followed by front (Vue.js) and backend development (PHP). 
• A headless CMS Storyblok was used for content management. As per our desire to try a headless CMS. 

For the past 2 years, Brights has been providing ongoing support services, including the redesign and enhancement of some pages and blocks and minor optimisations or integrations on a quarterly basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Alignment of our digital presence to our brand and reputation, and growth of brand awareness and reputation in the market 
• Growth of leads, especially as they land on core trust marker pages like case studies

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning of the project, there was a lot of change, including our Project Manager, who left towards the end of the design phase. We had to follow up a few times and confirm the next steps so we were clear. However, with the change in new project managers, we have been really happy with the process. Despite the time difference, they communicated very effectively, through Slack and through virtual meetings when needed, and always responded in an efficient manner.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're a really good team to work with. We loved all our interactions with them and felt they were listening to us. We also highly value their value for money.

Are there any areas for improvement or something Brights could have done differently?

Providing an estimate of hours/budget required for any updates we request. Bringing best-in-class optimisations to the table, so we can learn from what others are doing and what might work for our business.

BACKGROUND

Please describe your company and your position there.

I am the Head of Strategy & Partnerships at a non-profit organisation focused on education and sustainability.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights, and what were your goals?

We have been working with the Brights Team for the past 1.5 years now. We initially hired them to develop our brand new online platform for our launch. In addition, as it has been such a pleasure to work with them, we also decided to stop using a 3rd party LMS platform and build it from scratch with the Brights team.

SOLUTION

How did you select this vendor and what were the deciding factors?

Brights was recommended to us by another UX agency. From the very first call we had with their team we were very impressed by their communication and organisational skills. We knew right then that our project would be in good hands!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our goal was to build an online platform for global competition. We kicked off the project with an initial call to define the goals and timeline. During the project development, the brights team was always available on slack to ask or answer any questions and to have follow-up calls if needed. The technologies we used were: Front-end: React.js, Next.js Back-end: Node.js, Storyblok video courses, integrations with mentorship program Incognito desk, SurveyMonkey Apply

How many people from the vendor's team worked with you, and what were their positions?

I have been working closely with the project manager. In addition, I was in close contact with the front-end and back-end developers as well as the designer on occasion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to launch the platform in a very tight timeframe which we did! Since then, there have not been any issues or bugs on the platform which we are very impressed with.

Describe their project management style, including communication tools and timeliness.

Our project manager (Nata) is an absolute star! Our main source of communication is via slack and on Google Meet if needed. She is an excellent project manager and extremely friendly, professional, helpful, and always available. All of our projects were met in the agreed timeframe.

What did you find most impressive or unique about this company?

The Brights team really will go out of their way to make sure that you succeed with your project. As our project was pretty complex, they really helped brainstorm to find the best solution possible. Their whole team is very professional, knowledgeable, friendly, and helpful. The developers I got to work the closest with (Olya and Was) did an excellent job in building the platform how we envisioned it. Working with Nata and the Brights team has been an absolute pleasure, and I would highly recommend them!

Are there any areas for improvement or something they could have done differently?

n-a