Brights

BACKGROUND

Please describe your company and position.

I'm a department lead at ntegrity

Describe what your company does in a single sentence.

As Australia's leading independent digital agency serving the for-purpose and not-for-profit sector, we partner with organisations like Beyond Blue, Make-a-Wish, Movember, The Salvation Army, and World Vision to help them campaign, fundraise, innovate, experiment — and ultimately — grow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Design and develop a new website for an award-winning agency with CRM integration and an intuitive and powerful CMS
• Blog migration from WordPress
• Reskin website to adhere to new brand guidelines

SOLUTION

How did you find Brights?

• Online Search
• Clutch Site

Why did you select Brights over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started the project with a redesign of our website. The work included: 

• Website design (using our own concepts) including clickable prototype, UI Design.
• Followed by front (Vue.js) and backend development (PHP). 
• A headless CMS Storyblok was used for content management. As per our desire to try a headless CMS. 

For the past 2 years, Brights has been providing ongoing support services, including the redesign and enhancement of some pages and blocks and minor optimisations or integrations on a quarterly basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Alignment of our digital presence to our brand and reputation, and growth of brand awareness and reputation in the market 
• Growth of leads, especially as they land on core trust marker pages like case studies

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning of the project, there was a lot of change, including our Project Manager, who left towards the end of the design phase. We had to follow up a few times and confirm the next steps so we were clear. However, with the change in new project managers, we have been really happy with the process. Despite the time difference, they communicated very effectively, through Slack and through virtual meetings when needed, and always responded in an efficient manner.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're a really good team to work with. We loved all our interactions with them and felt they were listening to us. We also highly value their value for money.

Are there any areas for improvement or something Brights could have done differently?

Providing an estimate of hours/budget required for any updates we request. Bringing best-in-class optimisations to the table, so we can learn from what others are doing and what might work for our business.

BACKGROUND

Please describe your company and your position there.

I am the Head of Strategy & Partnerships at a non-profit organisation focused on education and sustainability.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights, and what were your goals?

We have been working with the Brights Team for the past 1.5 years now. We initially hired them to develop our brand new online platform for our launch. In addition, as it has been such a pleasure to work with them, we also decided to stop using a 3rd party LMS platform and build it from scratch with the Brights team.

SOLUTION

How did you select this vendor and what were the deciding factors?

Brights was recommended to us by another UX agency. From the very first call we had with their team we were very impressed by their communication and organisational skills. We knew right then that our project would be in good hands!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our goal was to build an online platform for global competition. We kicked off the project with an initial call to define the goals and timeline. During the project development, the brights team was always available on slack to ask or answer any questions and to have follow-up calls if needed. The technologies we used were: Front-end: React.js, Next.js Back-end: Node.js, Storyblok video courses, integrations with mentorship program Incognito desk, SurveyMonkey Apply

How many people from the vendor's team worked with you, and what were their positions?

I have been working closely with the project manager. In addition, I was in close contact with the front-end and back-end developers as well as the designer on occasion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to launch the platform in a very tight timeframe which we did! Since then, there have not been any issues or bugs on the platform which we are very impressed with.

Describe their project management style, including communication tools and timeliness.

Our project manager (Nata) is an absolute star! Our main source of communication is via slack and on Google Meet if needed. She is an excellent project manager and extremely friendly, professional, helpful, and always available. All of our projects were met in the agreed timeframe.

What did you find most impressive or unique about this company?

The Brights team really will go out of their way to make sure that you succeed with your project. As our project was pretty complex, they really helped brainstorm to find the best solution possible. Their whole team is very professional, knowledgeable, friendly, and helpful. The developers I got to work the closest with (Olya and Was) did an excellent job in building the platform how we envisioned it. Working with Nata and the Brights team has been an absolute pleasure, and I would highly recommend them!

Are there any areas for improvement or something they could have done differently?

n-a

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of LEI Worldwide a regulatory compliance solutions provider for financial services companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights, and what were your goals?

We hired Brights to manage and build a custom web based solution for company registration with a focus on automating the process for the end customer and scaling the project. We needed expertise in the are of web development, php language and Laravel platform to do this.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found this vendor through a referral from another organisation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of management was to continue to develop a project using Laravel, make the LEI ordering process more user friendly and continue adding custom features. Each project element was done in a phased manner and professionally executed within set time frames by the team.

How many people from the vendor's team worked with you, and what were their positions?

There is a full development team handling the project, including one project manager, front and back end developers, and when needed there were SEO specialists and specialists in other departments to help when needed. All bases are covered.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The automation aspect that has been developed frees up a lot of our time so we can focus on other areas of the business. Our previously manual processes have now been automated, and most of our orders are now handled fully automatically. This frees up employee time and has a much more satisfactory customer experience.

Describe their project management style, including communication tools and timeliness.

The project management was very professional and responsive. The team understood the product which is quite a niche one and difficult to understand, however it was picked up quickly and understood very well. We communicate via email, and continue to have bi-weekly catch ups on Zoom. The team are always available for any last minute requests I may have, which is a lot :) Everything is done in a timely manner and goes to staging before being approved for production so nothing goes out without being fully approved which is very nice. The project manager is very experienced and has the support of multiple experienced developers to handle complex tasks. Each task is assigned an approximate time estimation for delivery and added to the list and executed in a timely manner.

What did you find most impressive or unique about this company?

The most impressive quality is the expertise and support from the team. We feel very confident that whatever issue arises we have a team working to provide a solution. We are comfortable with their level of expertise and understanding of the projects aims and mission which can be difficult to find and is unique.

Are there any areas for improvement or something they could have done differently?

Everything is done to our satisfaction and pre-approved so there are no issues. In fact there are some things I need to improve on - which is being more organised in order to help the vendor. I send new tasks to work on regularly, so keeping track of everything is difficult and being more organised around this might help them, but they have handled everything very well so far!

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Omni LLC. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brights?

We needed an app built for our first product, The Guided App.

SOLUTION

What was the scope of their involvement?

We provided wireframes, user requirements, design concepts, and a couple of other documents. Brights further developed those documents. Then, they designed and developed our mobile app for iOS and Android.

They’re also building a website and landing page for customers, as well as a dashboard for administrative tasks like approving users. They use React Native for the frontend and Node.js for the backend.

What is the team composition?

We worked with 11 people including a project manager, a UX/UI designer, front-and backend developers, a QA specialist, and a DevOps person.

How did you come to work with Brights?

I may have found them on Clutch; I’m not sure.

How much have you invested with them?

We’ve spent just under $50,000 to date.

What is the status of this engagement?

We began working together in December 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brights provides feedback and ideas which we haven’t considered. From a quality perspective, they’re thorough which mitigates issues during testing. Overall, the end product is better because of their level of engagement.

How did Brights perform from a project management standpoint?

They do an outstanding job. They keep us informed throughout the process with challenges and the budget. We communicate daily via Microsoft Teams, and we have a weekly meeting on Google Meet.

What did you find most impressive about them?

Their level of engagement makes us feel like we have an in-house team of developers.

Are there any areas they could improve?

We ran into some unexpected things regarding set up in the iOS and play store.

Do you have any advice for potential customers?

Have a strong understanding of your vision and what you want. Brights will bring your vision to life.

BACKGROUND

Please describe your company and your position there.

Company: AVELLUM is a leading Ukrainian full service law firm with a key focus on Finance, Corporate, Dispute Resolution, Tax, Real Estate, and Antitrust. Poisition: Mariya Opryshko, BD Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

This vendor was recommended by our creative agency for the development of a corporate website and its further support.

What were your goals for this project?

The goal was to create a modern website which was meant to transform the old-fashioned image of lawyers and legal profession. The main challenge was connected to lots of descriptions inevitable for legal texts. Brights team managed to implement the project in the most effective way. We started working with Bright in 2016 and the relationship is ongoing.

SOLUTION

How did you select this vendor?

By recommendation.

Describe the project and the services they provided in detail.

The creative agency we worked with provided all wireframes and designs, while Brights managed the development of our website. Brights team completed the project in a limited timeframe. We are satisfied with new UX which streamlines customer funnel - from general description of the company to call to action which in our case - the decision to drop an email to a certain lawyer.

What was the team composition?

The project team included 10 specialists, including CTO, front-end and back-end developers, QA specialists and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Among the most tangible results we achieved with Brights team I would like to highligh the following: 1) we reduced the bounce rate from 70% to 25% only, which is an amazing result for websites for professional services 2) we increased the website session length to almost 3 min (and even longer for certain sources of trafic) 3) we significantly increased the number of website visits.

How was project management arranged and how effective was it?

Brights lead developer is very knowledgeable, he smoothly managed their team. Thewhole team was responsive and easy to work with. We could have reached the project manager at any time and all our questions and concerns were managed in the best possible way.

What did you find most impressive about this company?

During the active phase of development the team 1) quickly addressed our concerns 2) explained the technologies that were chosen 3) was flexible and ready to go extra mile for the client.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

Our Company was founded in 2020 and we own a C2C social based platform which facilitates the sharing of sports betting insights, predictions, and analyses. I am the founder of Flippick Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

Our Company engaged Brights for the website design and development of our entire platform. At the time of contacting Brights, our Company only had detailed write-ups explaining the platform and (poorly designed) wireframes.

What were your goals for this project?

Our overall goal for the project was to emerge as one of the first social based and all-inclusive sports handicapping platforms on the market. From a design and development standpoint, our goal was to create a unique platform that allows users to create an account, interact with one another (i.e. follow one another), and post and view sports betting predictions either for free or at a price, which was achieved with the help of Brights.

Furthermore, our goal was to include transparent statistical tracking for all of our users. From a technical perspective, achieving these goals included integrating Sports Betting APIs, payment processors, and other third-party companies. Achieving these goals also required the creation of our unique view picks and make picks flows, user profiles (which include a number of statistical calculations, graphs, etc.), two leaderboards (which include a number of statistical calculations and a complex ranking system), and suggested user algorithms.

Our business model differs from the sports handicapping platforms currently on the market as those platforms typically only allow a select group of users to post (and sell) their predictions, while our platform allows all of our users to post (and sell) their predictions. Furthermore, our platform is unbiased, meaning that you must prove yourself to get to the top of the leaderboards, while other platforms allow users to pay a fee in order to have their accounts featured at the top of their leaderboard.

SOLUTION

How did you select this vendor?

We selected Bright's through a thorough research (including Clutch) and review process. Our search started with approximately 25 Companies and lasted approximately 2 months. Through numerous discussions held with the various development companies, Brights proved to be the best choice as they are extremely knowledgeable from a technical and operational standpoint, and were quick to understand our platform and business model.

Describe the project and the services they provided in detail.

Our project started with a one week planning phase in which I traveled to Brights’ office in Ukraine and worked directly with the team to explain our vision and the basic functionality of the platform. In this one week planning phase, with the guidance of the extremely knowledgeable Brights team, we were able to create a plan to overcome a number of anticipated obstacles that we immediately identified. Following the planning phase, we jumped into the design phase, where the Brights designers were able to map out the flow and design of our create an account / login pages in just a couple of days.

After we worked together to agree on final designs, the developers began coding the back end while the designers continued to design our Dashboard, Create Prediction Flow, View Prediction Flow, User Profile Page, Leaderboards, Manage Funds, and Notifications pages. The process continued on in two week sprints, with weekly meetings to ensure that we were on track to meet our sprint timeline and to discuss questions and obstacles encountered in real time. When an obstacle was brought to the attention of our team, the Brights team always brought a number of solutions to the table, and a recommendation and supporting explanation for which solution they felt was the best.

As the development of our platform was an evolving process, there were a lot of ad hoc updates requested on the fly, which the Brights team was able to easily manage. As our platform requires some external solutions, Brights was able to easily integrate outside services into the platform, such as payment processors, social networks, mailing services, and more.

In addition to the design, development, and integration work provided by Brights, they also provided assistance with the setup of our Google Analytics account, SEO optimization advice, and a number of marketing and promotional recommendations, which were analyzed by our team, and some of which ultimately integrated into our platform.

What was the team composition?

The team consisted of the CTO, project manager, team lead, designers, front end developers, back end developers, and QA specialists.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My platform is currently still in the development phase.

How was project management arranged and how effective was it?

As our team had a project manager, our project has been running extremely smoothly. The project manager has made sure that the team is always on the same page and consistently meeting deadlines. Obstacles and delays identified by the Brights team were immediately communicated to us, which we greatly appreciated and resulted in a much more efficient process.

To hold weekly meetings, we used Google Hangouts and to communicate more regularly, we used WhatsApp and Clickup. Although English is the second or third language for most of the Brights team, all Brights employees take weekly English classes. As a result, we have not encountered any language barriers at all throughout our project, and communication has always been clearly given and received by all parties.

What did you find most impressive about this company?

What I am most impressed with about Brights is how knowledgeable and involved the entire team is in my project. Every weekly meeting we have includes all team members and everyone always has something to bring to the table. Each member of the team seems to have their own specific skill sets, which are identified and utilized in order to make the project more efficient and effective as a whole.

The project manager is doing an incredible job at ensuring that everything is organized, communications are constant and clear, and that the entire team is always on the same page. Additionally, I am extremely pleased with how hands-on the CTO of Brights is. He attends almost every one of our weekly meetings and his technical and business skills are extremely apparent every time he contributes to our team discussions. Having someone of his expertise involved in our project on a daily basis has helped us to more quickly identify a number of effective solutions to obstacles that we encountered, in turn making our entire project that much more efficient.

We were also extremely impressed with how quickly the entire team was able to understand our platform and business model with extremely limited prior experience in the industry. The Brights team seems to enjoy working on our project, which has made this process that much more pleasurable.

Are there any areas for improvement?

There isn’t anything that we have been unhappy with thus far, and definitely no major improvement points or red flags.

BACKGROUND

Please describe your company and your position there.

Aimbulance, marketing strategies, brands, and advertising

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed development of website by our design with animations and programming calculator for counting how many taxes pay any citizen for one, two and five year, concerning expenses per month

What were your goals for this project?

We wanted to give an opportunity for any citizen to count how many taxes he pays every year and give information about corruption schemes of money stealing from the state budget

SOLUTION

How did you select this vendor?

They were recommended to us by friends

Describe the project and the services they provided in detail.

They developed, configured, and launched a website with perfect layout, nice animation and complex calculator.

What was the team composition?

The team consisted of front-end and back-end developers, QA specialists, CTO and project manager. They followed the requirements and used a flexible approach in all discussions, we also had a stable project manager who was our direct and permanent point of contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Users are interested in website and often share it with each other, GA shows us high traffic

How was project management arranged and how effective was it?

Their team regularly complied with deadlines and help us with any requests, we can contact with project manager any time we need and receive information about the project.

What did you find most impressive about this company?

Team concern to the project like their own and happy to suggest or give advice even it out of their scope of work.

Are there any areas for improvement?

Everything was good

BACKGROUND

Please describe your company and your position there.

I am the founder of a startup focused on delivering software and interactive tools to large enterprise businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We hired Brights to build very complex interactive tools and a platform to manage it. The project had multiple different needs and had to leverage a variety of different coding languages.

What were your goals for this project?

Our goal was to have a working MVP that we could use to help build our business and start the sales process.

SOLUTION

How did you select this vendor?

We found the on Clutch.co, and Brights came back with the best proposal at the best price.

Describe the project and the services they provided in detail.

Brights built seven interactive tools for us, as well as an admin portal to manage the tools.

What was the team composition?

The team was comprehensive and included their CTO, a project manager, and a QA analyst, as well as several developers specializing in different things.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project gave us a working MVP that we can use to launch our business. The end result is great, and it's something that we can use as a launching pad for our business.

How was project management arranged and how effective was it?

Project management was great. They were proactive with questions and always hit deadlines.

What did you find most impressive about this company?

Their ability to produce extremely high-quality work that matched our expectations. I also liked the fact that they challenged what our plans were at the right times to make the project more succesful.

Are there any areas for improvement?

No. Everything was great.

BACKGROUND

Please describe your company and your position there.

Tradalaxy is the international B2B marketplace for small and medium businesses that enables them to trade internationally by utilizing opportunities stemming from free trade agreements (FTA). My role is Head of Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

The challenge was to complete the work as soon as possible and start sales. We passed code written by another team to Brights, so they reviewed the work carefully and did a feasibility study, took over the development, provided solid tech architecture, and conducted QA/QC procedures to ensure the end result meets all acceptance criteria and quality standards.

What were your goals for this project?

The goal was to deliver MVP functionality of the platform that would work flawlessly from the technical standpoint. Moreover, so we would have great UX. We have supplied Brights with all required SDGs. When we could not give the input data, they have provided their suggestions that were quite useful.

SOLUTION

How did you select this vendor?

I found them on a tech website.

Describe the project and the services they provided in detail.

UX/UI design and development of the marketplace, along with corporate website development. 

What was the team composition?

The team consisted of designers, front- and backend developers, QA specialists, a team lead, the CTO, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Brights have been resourceful in speeding up the launch of the platform where possible so that we can start sales. Brights co-owned the product, suggesting numerous ways of delivering design and technical challenges in a meaningful fashion without compromising value for the end user. They also lowered the cost and facilitated the delivery time.

How was project management arranged and how effective was it?

The project was managed professionally. We could reach the project manager at any time and I was sure he will be able to answer my questions. The team has also shown a great work.

What did you find most impressive about this company?

The company was really involved in the process. They worked in a fully dedicated fashion and cared for the results.

Are there any areas for improvement?

Minor things like estimations and delivery assumptions. 

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a design studio that creates social media content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

Our company hired Brights to develop a website that was designed to create social media content and generate posts for Facebook, Twitter, Instagram, etc.

What were your goals for this project?

Our main goal was to make a user-friendly and functional product that followed the latest trends in technology and design.

SOLUTION

How did you select this vendor?

We worked together on a project for a multinational company in 2016.

Can you go into detail about the services they provided and the scope of the project?

We came to Brights with just an idea, and they helped us with implementation. Aside from helping us with design and development, they also acted as advisors and openly shared their expertise.

What was the team composition?

The team consisted of two designers, one backend developer, two frontend developers, one QA staff, and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was a pleasure to work with Brights, as they provided us with high-quality work that was delivered on time and within our budget. Thanks to their efforts, we managed to release the website quickly. As a result, we gained even more clients than we expected.

How was project management arranged and how effective was it?

The project was controlled by the project manager, who served as the main contact between our teams. He organized meetings every day or whenever it was needed. I also received updated timelines and plans every week.

What did you find most impressive about this company?

They really cared about our project. They did intensive research to better understand our industry.

Are there any areas where they can improve?

I was satisfied with the project. I wouldn’t change anything.