Top Call Center Services & Voice Services for Telecommunication Companies in California
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves CaliforniaServices provided
See all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Services provided
See all 102 projectsMartal Group is a lead generation company specializing in outbound call center services and multi-channel sales engagement, including telemarketing and email campaigns. Approximately 70% of reviews highlight their responsiveness and organizational skills, while 30% mention areas for improvement, such as communication and data insights. Overall, they are recognized for generating substantial ROI and effective customer engagement.
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
See all 51 projectsLevelUp Leads is a specialized provider of outbound call center services and telemarketing solutions, focusing on generating qualified leads and increasing customer interactions for diverse industries. Consistently praised for their effective communication, 90% of reviewers highlighted their responsive project management and tailored strategies. Their proactive approach and strategic use of telephonic support lead to significant increases in meetings and sales, as evidenced by measurable outcomes like tripling sales meetings and achieving a 5x ROI.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves CaliforniaServices provided
See all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
See all 119 projectsCallbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.
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$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Services provided
See all 1 projectsInsurance Telemarketer is a company specializing in Call Center Services and Telemarketing Services, with a focus on lead generation and customer care. Reviews highlight their professionalism, strategic approach, and effective results in generating quality leads, with 100% of reviewers noting satisfaction and successful outcomes. Clients appreciate their creativity and strategic appointment setting, while none reported areas needing improvement.
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Services provided
See all 10 projectsReel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
See all 95 projectsAI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
See all 5 projectsXync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.
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Featured
What are Featured Providers?
$10,000+< $25 / hr50 - 249Serves CaliforniaServices provided
See all 229 projectsBelkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
See all 72 projectsSupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.
$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
See all 4 projectsThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
See all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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$1,000+$25 - $49 / hr50 - 249Fremont, CA
Services provided
Launched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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$1,000+< $25 / hr10,000+Irvine, CA
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See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Cerritos, CA
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Hire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
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Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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Undisclosed< $25 / hr250 - 999Sacramento, CA
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Headquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
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See all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
See all 17 projectsSkyTech Solutions is a company specializing in Contact Center Services, offering a range of Customer Support and Telemarketing Services. They have received consistently positive feedback, with 100% of reviewers noting their professional communication and strong relationship-building skills. Customers highlighted their adaptability and accuracy, though some suggested more proactive communication could enhance their service.
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
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Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Fremont, CA
Services provided
H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
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Best Call Center Companies & Voice Services for Telecommunication Companies in California
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$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
26.2/40.018/20 Reviews2/10 Clients & Experience6.2/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
28.6/40.016.6/20 Reviews5.6/10 Clients & Experience6.4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Ability to deliver
14.2/40.08.2/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249Fremont, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999Livermore, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
$1,000+< $25 / hr10,000+Irvine, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Call Center Services62% Other -
$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
10.7/40.00/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed1,000 - 9,999San Jose, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
Undisclosed< $25 / hr250 - 999Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Ability to deliver
16.7/40.00/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
25.7/40.016.2/20 Reviews4.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$50,000+Undisclosed1,000 - 9,999San Diego, CA
Ability to deliver
13.3/40.00/20 Reviews6.3/10 Clients & Experience7/10 Market PresenceService focus
45% Call Center Services5% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Fremont, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
