Making Mobile Apps Easy

Made for

Users looking for an app builder with many industry specific templates, great for users looking for a United Kingdom-based support team.

Not for

Users looking for a tool to provide them with a highly  customized backend database.

 
Free version
 
$8 - $47/mo.
Pricing details

Features

App Platforms

Pricing Plans Include:

› Apple AppStore submission

› Google Play Store submission

› Guaranteed App Store approval

Development Tools

"The plug-and-play modularity was very useful, and also the range of HTML pages that you could put together for content was very useful." — Lecturer, Large Irish College

Location Services

Let customers find your nearest whatever, list business, services, jobs or properties.

App Management

Feature all your Content

Image galleries, video directories, listings and HTML, for however you want to display your Apps content.

"It took me about a day to learn the CMS . We actually deployed very quickly after that, about two to three weeks." — Lecturer, Large Irish College

Integrations

mCommerce

› m-Commerce Shopping Cart

Vertical Features

› Food & Drink InApp Ordering

› Event Calendars & Bookings

› GEO location map listings

› Customer Loyalty & Rewards

Deployment

"The support structure itself is excellent. They’re very one to one and very personal." — Lecturer, Large Irish College

Pricing

Basic info

 
Free version
 
$8 - $47/mo.
 

1-month contract

 
Monthly subscription

Reviews

Sort by
 
Client Interview
Feb 03 2015

Self-build Application Development for Large College

4.5

Features: 
5.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$250 - $1,000/yr. spend
 
Education
 
1001-5000 Employees
 
Ireland
Lecturer, Large Irish College
 
Verified
The Review
Recommendations

The client is a large college located in Ireland that attracts many international students on an annual basis. This client was in need of another medium to reach their international students prior to arriving in Ireland from their home countries. This client utilized AppInstitute to create an app that allowed them to alert incoming students about important deadlines and other information. The client is very satisfied with AppInstitute and highlights the ease of creating HTML Web pages as a reason for recommendation.

BACKGROUND

Can you please provide a brief description of your organization and the role that you play there?

We’re a very large college that awards degrees on a university level. We have around 16,000 to 18,000 students. I’m a lecturer at the college.

What is the name of your application, and what is its main purpose?

We have built a few. We wanted to build a very low-cost and quick-to-market pilot that we could get to students before they start college. It was a bit of acculturation for international students before they came to Ireland. We wanted to get an app that would give them all the information they needed for the course, the content, assessments, accommodations, and entertainment. A very comprehensive informational tool for international students.

Please describe your role in the initial app development process and your current engagement with app development or content updates?

I pretty much ran this. We wanted our program to have a more technological slant. My background is primarily IT [information technology]. I previously worked at a mobile phone network, so I was very familiar with the mobile apps industry and mobile Internet. I also ran the development piece, and I had designers do the design work.

How would you describe your app development skill level, such as beginner, some coding experience, expert, or so on?

Intermediate. I teach coding, but I’m not a developer. My background is large-scale architecture. I’m very familiar with native apps, and the time it takes to build one.

OPPORTUNITY/CHALLENGE

What was the business challenge your school was facing that incited the need for a mobile application, and what was the business goal that you were hoping to accomplish?

We were looking at advancing the technology channels for our students before they came into the program, but primarily we wanted to acculturate our international students that were coming to Ireland before they left their home country. Rather than waiting for them to arrive in Ireland, we wanted the means to reach them, and the mobile app was one out of the five channels that we put in place.

For what app platforms did you want to build an app? Did it matter to your business whether the app was a hybrid or native app?

Our apps are available on Android and iOS.

SOLUTION

Did your school have a formal selection process for deciding on a mobile app development software? Was your school considering other software or possibly a mobile app development service provider?

We found AppInstitute by chance. We wanted to pilot an application and, in the education sector, there isn’t usually a large amount of capital available for large outlays. We wanted to pilot something that was quick to deploy. A lot of the services we found online required a subscription. We weren’t really in the position to do that yet because we needed to see what gain we could get out of it first. We did a lot of research, and we stumbled upon a news article about AppInstitute and figured we would give it a shot. Of all the ones we looked at AppInstitute had a low-cost model with incremental charges, they were the best one we came across.

About how long in terms of hours would you approximate it initially took to have an app ready for publication?

It was more a phased approach. Initially, the learning curve was actually quite steep but very short. It took me about a day to learn the CMS [content management system]. We actually deployed very quickly after that, about two to three weeks.

RESULTS & FEEDBACK

Can you share any success, metrics, or overall results of your application since publication?

We’ve done quite an extensive study of this app, and it’s actually been published in a conference paper in Madrid. We found that the app gave a better impression to students of our program. Our program is very well known in Europe, and especially in Ireland, but maybe not so much outside the EU [European Union]. The app gave a very positive impression of our program to our students before they came here. Also, the information around emergency numbers, contact details was really useful as well. Those were the two major pieces of feedback we got from our students. We were so impressed with the organization, and word has gotten out on our campus around how effective the app is. Other lecturers are talking about it as well.

Have you found it necessary to consult any of the tool's available support resources? Was the support useful and accessible?

A few times, really just to get information and a little bit of help here and there. There weren’t any problems with the app when we were deploying. If there were any questions, we would engage with their support team. They were incredibly helpful. I even got a phone call back from them when we had a problem deploying the app, and they checked it out for me. They were very efficient and very polite. The support structure itself is excellent. They’re very one to one and very personal.

Were there any software features or tools that you were really impressed by, or of which potential buyers should be aware?

The nicest feature for me, and the easiest one to use, was creating HTML-based Web pages. Getting content in there was really easy. They had a wide variety of modules that you could plug in, you have a nearly infinite amount of combinations that you could have come out of that. The plug-and-play modularity was very useful, and also the range of HTML pages that you could put together for content was very useful.

Looking back, were there any areas of the software that you felt were not intuitive or that you feel could be improved upon?

Some of the modules are difficult to use. I get the impression that the interface is geared to an iOS, so it didn’t translate very well into Android. We had more complaints about the usability from our Android users than we did from our iPhone users. It could be nice to be able to change the modules depending on which platform you’re going for. That was the only major issue we had.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best. What would you give the software for quality of features available?

Five.

What you give the software for ease of use in the development process?

Four.

For support, as in responsiveness, communication, and resources available?

Five.

For cost, as in value for your money and the time dedicated to development?  

Five.

For overall usability and satisfaction with the software?

Four and a half.

How likely are you to recommend the software to a colleague?

Five.

4.5
Overall Score
  • 5.0 Features
  • 4.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
 
Client Interview
Nov 17 2015

White Label App Creator for SMBs

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$250 - $1,000/yr. spend
 
Information Technology and Services
 
1-10 Employees
 
United Kingdom
CEO, Raven Creative Developments
Jenna Goodwin
 
Verified
The Review
Recommendations

This user of AppInstitute uses the do-it-yourself tool as the center of her own business to deliver mobile applications to small and medium-sized clients. The user saw that many of her clients were interested in mobile applications and needed a tool that would help her to deliver apps with minimal technical knowledge. This user explored many app builders, but highlights the fact that AppInstitute was located in the United Kingdom, which was important to her for support reasons. This user highly recommends AppInstitute and says that AppInstitute's content management system especially stands out.

BACKGROUND

Could you provide a brief description of your company and the role that you play there?

We build small phone apps for small to medium businesses. I own the company. What I specialize in doing is bringing these phone apps to small independent companies where owners actually run the businesses. These owners wouldn't necessarily go for something like this because they're uncertain about support. That's where I come in. I don't just build the app. I train the owners and support them. I help them market the app. It's a full package as opposed to them having someone develop an app and then not know what to do with it. I work as a white label reseller, which allows my customers to rebrand my product and use it as their own.

CHALLENGE

What was the business challenge your company was facing that indicated the need for working with the AppInstitute?

I had looked at white label products available around the world, and there are quite a lot of them. As part of that search, I personally talked with the people at the AppInstitute, since they are only about an hour away from where I live here in the United Kingdom. After talking with them, learning what they want for their business and how they deal with their customers, I came to believe that their goals and attitudes were very similar to how I run my own business. This is one of the main reasons I wanted to work with them.

SOLUTION

Was your company considering other platforms? Why work with the AppInstitute?

I chose them because of the cost, which was very reasonable. The fact that they're based in the U.K. was also important since all the other ones I could find were offshore.

RESULTS & FEEDBACK

Could you share any success, metrics, statistics or other feedback from your use of the AppInstitute's content management system?

My first customer was a man who lives in a nearby village and owns a fishing tackle shop. He didn't even have a website. I did an app for him for less than the price he would have paid for a website. Now he sells his products through the app, which has increased his repeat business. He never would have done this if it had not been for me. He bought the idea because of me and how simple and cost-effective the platform is to use. On top of all that, the whole project was featured in the local newspaper.

Were there any software features or tools that really impressed you?

The customer login to AppInstitute's CMS [content management system] is perfect. I haven't had any customers that have had problems logging in. Remember, these people don't have IT [information technology] departments; these are people that run their own businesses, and some of them don't even have websites. But, still they find the CMS very simple and intuitive. I've had people say that the AppInstitute's platform is actually easier than working with their own websites.

Looking back, are there any areas that the AppInstitute could improve upon?

If there were a few more design features so that we could make the apps look a little bit different from each other, that would be great. I'm afraid we'll get to the point where all the apps look similar. If we could have the buttons at the top or sides – maybe different icon sizes. The actual functionality of the apps I develop through the AppInstitute are perfect.

Have you had to interact with the AppInstitute's support team or reference their support resources?

I've had no issues with them at all. Everything I had any questions about has been completely dealt with through e-mail and on the phone. Their support is top notch. I'm completely self-employed on this, and it was a massive risk in a space that I've never really been in before. Without the support of the AppInstitute, I don't think I could have done as well as I have.

We have a few quick questions and, for each question, we ask you to rate the AppInstitute on a scale of one to five, with five being the best. What would you give their software for the functionality of the available features?

Five.

What would you give their software for ease of use?

Five.

For support, as in responsiveness of the AppInstitute team or the helpfulness of their available resources?

Five.

What is your overall satisfaction with the AppInstitute?

Five.

How likely are you to recommend the AppInstitute to a colleague or similar business?

Five.

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
 
Client Interview
Mar 21 2016

App Reseller for Food Delivery Businesses

5.0

Features: 
4.0
Ease of use: 
5.0
Support: 
4.0
Willing to refer: 
4.0
the reviewer
 
$0 - $50/mo. spend
 
Information Technology
 
1-10 Employees
 
United Kingdom
Owner, App Reseller
Mohammed Sheikholeslami
 
Verified
The Review
Recommendations

This user highly recommends AppInstitute for their feature sets, highlighting the QR code scanner. This user looks forward to increased turnaround time for implementing new features.

BACKGROUND

Please describe your organization.

My company is called Smart Takeaways.

What is your position?

I’m the owner.

OPPORTUNITY/CHALLENGE

What business challenge were you trying to address with AppInstitute?

We use AppInstitute as a reseller, and target small and medium sized restaurant businesses in the delivery and takeaway industry. We have a few clients so far and it hasn’t been that long since I’ve been a reseller.

SOLUTION

How does your company implement or use AppInstitute?

Before I started working with AppInstitute as a reseller, I used their service as a single customer trying to build applications with their platform. When I was initially introduced to their service, I did not have enough knowledge to build my own apps, but the level of online support that they provide convinced me to become a reseller and sell their services to clients of my own.

How did you come across AppInstitute? Was your company considering other types of tools? Why did you choose to go with AppInstitute?

I found AppInstitute through some simple internet searches. They provided a massive amount of information on their website, very clear and very straightforward information, without any small print. I’ve compared them to other tools, such as AppMakr, but I found AppInstitute’s platform to be more straightforward, so I decided to go with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I started my agreement with AppInstitute about three or four months ago. It took me about one and a half months to make sure that everything was in place with their service. I spent a few weeks exploring their features rather than only focusing on the takeaway industry. In total, I believe they cover about 22 different industries, including real estate, restaurants, barber shops, car dealers, and many others.

During the next two months, I was working on making an application with their platform, not for a client, but for my own business, and expand and grow that application’s users as a single standalone application. I have about three or four active clients at the moment, but about 12 clients are lined up now. We are developing their applications at the moment, which will be live in the App Stores in the next two weeks.

Were there any features or tools that really impressed you?

To be honest with you, I haven't tried any similar service, but AppInstitute’s service is outstanding. For example, you can preview your application online. You can download the application by using a QR code scanner directly from the monitor. You have access to video tutorials and you have access to online help almost all the time because they’ve expanded their support.

Are there any areas of their product you feel could be added or improved?

There are areas of weakness but all in all, and considering this industry is very young, I am really happy with their service. They can improve the user experience of their applications.

We have raised this point with them, but it seems that they are a bit slow with implementing new features. However, those are technical points and I know they are not something that can be fixed overnight. As a customer, I always need speedy, fast service, but looking from their side, they have their own prioritization.

We have five additional questions. For each of these, we ask that you rate AppInstitute on a scale of one to five, with five being the best score.

What would you give the software for the functionality of the platform?

Four.

What would you give AppInstitute for ease of use?

Five. As a reseller especially!

How would you rate them for cost, as in value and/or conformance with project estimates?

Four.

For support, as in responsiveness of the team or helpfulness of the resources available?

Four.

How likely are you to refer AppInstitute to a colleague or similar business?

Four.

For overall satisfaction with the tool?

Five.

5.0
Overall Score
  • 4.0 Features
  • 5.0 Ease of Use
  • 4.0 Support
  • 4.0 Willing to Refer
 
Online Review
Mar 21 2016

Delivery-focused App Reseller of AppInstitute

4.0

Features: 
4.0
Ease of use: 
5.0
Support: 
4.0
Willing to refer: 
4.0
the reviewer
 
$251 - $1000/mo. spend
 
Information Technology
 
1-10 Employees
 
United Kingdom
Cofounder, Seely and Lau
Paul Seely
 
Verified
The Review
Recommendations

This reseller highlights AppInstitute responsive support team and recommends the platforms to others, but would like to see improvements in industry-specific features.

BACKGROUND

Can you please provide a brief description of your company?

We are a small startup business operating by selling apps to small and medium-sized businesses. We work with AppInstitute and use their platform as a basis for making the apps.

What role do you have there?

I am one of the two cofounders, I work to improve sales, business development, and client relationships.

OPPORTUNITY/CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

We were working with overseas developers, but this proved to be difficult due to them not providing a high enough end product, and also due to the fact they were late in delivery. We wanted to have more control of what we provided and promised clients.

SOLUTION

How does your company implement this platform?

We use the platform to make the apps, my business partner and myself implemented AppInstitute as a major part of our business. We go out selling the idea of an app and then make the apps afterward. Sometimes, we use the platform to make an app first then go try and sell it.

Was your company considering other platforms? Why AppInstitute?

There was one other platform we considered, but we didn't have much time to consider others fully. AppInstitute seemed to have enough functions and capabilities for us to move ahead.

On an annual or monthly basis, how much does your company spend to utilize the platform?

We spend around £450 [$636] per month and are lowering this to £100 [$141] per month package soon.

RESULTS & FEEDBACK

Can you share any success, metrics, or overall results of your implementation of this platform?

Implementing AppInstitute so far has been challenging due to not fully knowing how easy or hard it would be to sell apps. The platform has been good because we can show clients what their app will look like beforehand and entice them with it. It didn't take too long to implement and understand, and the AppInstitute team has been quick to help us. Overall, we feel the platform could be improved so that the apps would have greater capabilities and offer more functions to specific industries.

FEATURES

Were there any software features or tools that impressed you?   

We like the ease of use and layout of AppInstitute. It is easy to add and take away functions. We're impressed by the pre-builder where it takes info from Facebook and websites and almost completes an app for you in minutes.

Looking back, are there any areas of the software that you feel could be added or improved upon?  

There could be features added, for instance, accept and reject functions for the takeaway industry, adding expected times for delivery and communicating this to the end customer. The message feature could be more reliable and ensure that the takeaway customer gets the message, rather than having to refresh the page, or remain logged in.

Have you had to interact with the platform's support team or reference their support resources?

Yes. AppInstitute's support has been very helpful especially the quick responses to the chat function. However, any changes that we suggest or slightly more complicated requests are never implemented, which is understandable, but frustrating, especially when it's hindering sales.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best. What would you give the software for functionality of the features available?

Four.

What would you give the platform for ease of use?

Five.

For support, as in responsiveness of the team or helpfulness of the resources available?

Four.

How likely, out of five, are you to recommend the platform to a colleague or similar business?

Four.

For overall satisfaction with the platform?

Four.

4.0
Overall Score
  • 4.0 Features
  • 5.0 Ease of Use
  • 4.0 Support
  • 4.0 Willing to Refer
 
Client Interview
Mar 29 2016

Building a Profitable Recipe App

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$0 - $50/mo. spend
 
Food Services
 
2-10 Employees
 
United Kingdom
Nutritionist, Healthy Eating Guide
Eliza Pickering
 
Verified
The Review
Recommendations

This user highly recommends AppInstitute to small businesses, and has been able to monetize their app created on the platform. This user highlights AppInstitute's responsive and UK-based support team as a reason for recommendation.

BACKGROUND

Please describe your organization.

I created the app for my business, Health Eating Guide. It's just a nutritional resource that provides people with healthy recipes and some inspirational stories, but mostly it just comes from the recipes that I have.

What is your position?

I’m a nutritionist and creator of the app.

Have you worked with any other app creator or app software platform before?

No. It's the first and only tool I’ve used. I don't even have a website. It's just an idea that I had.

OPPORTUNITY/CHALLENGE

How did you come to work with AppInstitute?

I came across AppInstitute on the internet, just by doing a search looking for a free online app builder. I wanted something that was based in the UK, just so I could get better support if I needed it. AppInstitute just really seemed to be perfect.

Were you the primary developer or did you consult with anyone in terms of best practices?

No. It was just me. I was working part time at the moment, so it was just something I was doing to fill up my day really.

FEATURES

Were there any software featuresor tools that really impressed you?

I really liked the fact that you could add content easily and I could organize my recipes and have a category for breakfast, lunch, and dinner. What I really liked was the fact that app users are able to select their favorites and save them so that they can view them at a later time.

Looking back, are there any areas of the software upon which you feel could be added or improved?

I think it would be nice if they added a search feature. Although it is easy for people to view the recipes, they can’t necessarily search by keyword, so that was something that could have been improved.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I'm on the premium plan, which is £30 a month. That lets me send unlimited push notifications out to all my app users every time I have a new recipe. Also it lets me communicate with them. I have a messaging form built into my app and that allows users to submit their own recipes or just to ask questions. With that, I'm able to check back with them.

Have you had to interact with the platform's support team or reference their support resources?

Appinstitute’s support is amazing. They have an online chat feature, so any time I have a question, I can ask them directly and I have an answer within a few minutes. They are super-friendly and helpful.

FEEDBACK

Do you have any recommendations for anyone using AppInstitute or who would/wouldn't be a fit the platform?

I don't have any coding knowledge. I'm not very technical anyway, but building the app was pretty straightforward. Everything was clearly documented and it was a very clear step-by-step process. I was able to use a template to customize my own needs. I think anyone with a small business idea, someone looking to engage with customers, promote their business, or in need of a loyalty feature, would be ideal candidates for AppInstitute. It's not really a games platform, it’s definitely aimed at small businesses.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best.

What would you give the software for functionality of the features available?

Four and a half. Everything was great apart from that one feature I mentioned earlier.

What would you give the software for ease of use or ease of implementation into your business?

Five. It was super-easy.

For support, as in responsiveness of the team or helpfulness of the resources available?

Five. They're amazing.

For overall satisfaction with the platform?

Five. My app's been really successful. I've had over 30,000 downloads now. I'm making a revenue from the ads in there as well, so it's been amazing.

How likely are you to recommend the software to a colleague or similar business?

Five. Very likely.

5.0
Overall Score
  • 4.5 Features
  • 5.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
 
Online Review
Apr 01 2016

SMB-focused Reseller of AppInstitute

5.0

Features: 
4.0
Ease of use: 
4.5
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
Information Technology
 
1-10 Employees
 
United Kingdom
Founder, App Reseller
 
Verified
The Review
Recommendations

This user highlights the efficient and positive support team of AppInstitute and looks forward to continued improvements in the available styles and aesthetics of the platform.

BACKGROUND

Can you provide a brief description of your company and the role that you play there?

We are a United Kingdom-based app development company that enables small to medium-size companies to benefit from the technology of apps within their business, I am the director and founder.

OPPORTUNITY/CHALLENGE

What was the business challenge you were facing that created a need for AppInstitute's platform?

We were looking for a partner that had an easy-to-use platform that would allow us to provide a high-end quality product. It was also important to us that the platform had an ongoing commitment to provide us with operational support.

SOLUTION

Was your company considering other tools? Why this one?

There are other viable options out there, but none that fulfilled our selection criteria in the same way as AppInstitute.

RESULTS & FEEDBACK

Can you share any success, metrics, or overall results of your implementation of this tool?

Our results will be more tangible during the coming months as the propositions we have made so far have been well received, we have some interesting and exciting times ahead and are excited about growth.

FEATURES

Were there any software features or tools that impressed you?  

Yes. Many of the features are very impressive.

Looking back, are there any areas of the software that you feel could be added or improved upon?

Yes. There team could work on a newer-style framework for better aesthetics. With that being said, I know they are always working on product enhancements. 

Have you had a positive or negative experience utilizing the tool's support resources?

AppInstitute's support team has always been positive, efficient, and quick to resolve and advised on any issues I'm experiencing.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best. What would you give the software for functionality of the features available?

Four.

What would you give the software for ease of use or ease of implementation into your business?

Four and a half.

For support, as in responsiveness of the team or helpfulness of the resources available?

Five.

How likely are you to recommend the software to a colleague or similar business?

Five. Sadly, I cannot recommend AppInstitute to anybody as they should be the best-kept secret in the industry.

For overall satisfaction with the platform?

Five.

5.0
Overall Score
  • 4.0 Features
  • 4.5 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
 
Client Interview
Apr 15 2016

Golf Course Loyalty App Development and Reseller

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Hospitality & Leisure
 
1-10 Employees
 
United Kingdom
Golf Pro, App Reseller
Simon Housley
 
Verified
The Review
Recommendations

This user highly recommends AppInstitute, highlighting the loyalty features that have helped his clients generate revenue. This user does not currently have any recommended areas for improvements.

BACKGROUND

Can you provide a brief description of your company?

I'm a golf professional and build loyalty applications for golf courses and clubs.

What role do you play there?

I’m the owner.

OPPORTUNITY/CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

I wanted a white label partner, to develop apps mainly for the golf industry.

SOLUTION

How does your company implement this platform or software?

We were first looking at building an app for our golf club, so I looked at certain people who were doing it already, and they were very expensive. I just decided to try and do it myself and came across AppInstitute. I went for the training with them and found that it's such an easy platform that I started to do it for the golf club, and from there just really branched out to other golf clubs in my local area.

Any specifics you can give about the apps you have developed?

Basically for private members of our golf club, the app allows members to book tee times, look at the club diary, see what social functions are on, and things like that.

Was your company considering other platforms? Why this platform?

I looked at a couple of other app creators online. Some were just web-based with basically a tutorial over the internet, whereas the AppInstitute team was very close to me. They offered one-to-one, face-to-face training, which appealed to me because I'm not very tech savvy. That's really why I went with AppInstitute. After visiting them the first time, it was obvious that they were really easy to work with.

On an annual or monthly basis, how much does your company spend to utilize the platform?

At the moment I spend 100 pounds [approx. US$145] a month with them. That gives me the ability to have five apps available. We've only launched three so far, but we've got another few in the pipeline. It's very affordable at 100 pounds a month. I think it goes up every app after five, something like 15 [approx. US$22] pounds per app, so it's not a lot.

FEATURES

Do you have any feedback from users about the apps?

We are still in the early days, but at the club I work at, the app was well received. We've already started to see revenue generated through the app from visitors using the app to book tee times and things like that. Generally speaking, it's been well received by members of other clubs that we've looked at.

Were there any software features or tools that really impressed you?

The loyalty card scheme is very good for the golf clubs because it encourages the visitors to come back. They get rewarded for more visits, but that generates more revenue for the golf club. The other thing we've done is hole-by-hole graphics for each golf club, and the golf club's been able to get sponsors for that. The sponsor's name appears on the app, which has helped generate some extra income for the golf club that they didn't initially plan for.

Looking back, are there any areas of the software upon which you feel could be added or improved?

I think there will be. At the moment, I haven't come across anything that I need and haven’t been able to do. They're still quite new to me; I've only been building apps since December [2015]. Everything that I need AppInstitute to do, it does at the moment, but I'm sure as we go along there'll be things that people ask me. At the moment, things are good.

Have you had to interact with the platform's support team or reference their support resources?

Everybody I've dealt with at AppInstitute were brilliant. My training was excellent, and for any technical issues that arise, they come back within five minutes, and you can't ask any more than that. I've been really impressed.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best.

What would you give the software for functionality of the features available?

Five.

What would you give the software for ease of use or ease of implementation into your business?

Five, because I'm not tech savvy and it's been very easy.

For support, as in responsiveness of the team or helpfulness of the resources available?

Five.

How likely are you to recommend the software to a colleague or similar business?

Five.

For overall satisfaction with the platform?

Five.

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer