Phenomenon Studio

BACKGROUND

Please describe your company and position.

I am the Head of School of Bayview Glen

Describe what your company does in a single sentence.

Bayview Glen is a co-educational, multicultural, university preparatory day school starting at age 2.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• Our institution was seeking a team of designers to help us cohesively capture the diverse aspects of our multicultural, university preparatory environment on our website. We aimed to enhance the user experience for prospective students and parents while reflecting our values and educational philosophy.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phenomenon Studio undertook the redesign of our branding and website. They reorganized the navigation to better suit the needs of our community and introduced additional features to engage visitors. Moreover, they provide ongoing maintenance and track web performance through Google Analytics and Adobe Analytics to ensure our website remains effective and up-to-date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback we’ve received has been overwhelmingly positive, with many stakeholders remarking on the significant improvement in our online presence. The Phenomenon Studio team transformed the website into a more user-friendly and visually appealing platform, which has notably increased inquiries. Since launching the revamped “contact us” page, we’ve seen a significant rise in requests for prospective student information. Additionally, we take pride in offering an exceptional quality of service that is more affordable than many of our competitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager from Phenomenon Studio provided exemplary customer service, always available to address any questions we had, regardless of the time of day. Their development team was incredibly patient while going over project specifics and presenting cost-effective solutions. Additionally, their designers welcomed our feedback and helped us reorganize the site in a manner that best served our community's needs. Not once did they refuse any of my requests. We effectively communicated project details through G Suite and Basecamp, streamlining the entire process.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The entire Phenomenon Studio team was a pleasure to work with and excelled in communication. They made a concerted effort to engage with us in detail, ensuring that I felt supported and at ease throughout the project. Their availability 24/7 was particularly reassuring.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

No, we have been thoroughly impressed with their work. I eagerly anticipate collaborating with Phenomenon Studio again as new projects arise.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of PRETTY PATTY

Describe what your company does in a single sentence.

We make down to earth smashburgers, with a smile in a beatiful setting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• Have a clear and concise menu
• Display our brand in a fun, interactive manner

SOLUTION

How did you find Phenomenon Studio?

Online Search

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Design of previous work

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a new website for our restaurant which covers:

• Hero page
• About us
• Menu page
• Locations with opening hours

External links to third party websites such as Uber Eats, Click & Collect & Shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tangibles:

• Reactivity of the team 
• Vibe of the team
• The software they had to support the projects and display useful information
• The professionalism of the work they sent over
• The alignment with the inital quote

Non-tangibles:

• Design of the website 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were so on point. They always respected deadlines, were super reactive, and were super helpful. It really helped that we were also really aligned in terms of design. The software they used to present the wireframes and all relevant information was really helpful, too. Sofiia, who took care of us the whole time, was simply wonderful, too!

What was your primary form of communication with Phenomenon Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

How smooth the whole process was. It was easy for me and my team to view all updates and follow the whole production phase. The kindness of everyone on the team we spoke to.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

As it is the first time building and designing a website with a professional team it is hard to say but I would find it difficult to find areas of improvement.

BACKGROUND

Please describe your company and position.

 I am the CTO & Co-Founder of an advertising & marketing company 

Describe what your company does in a single sentence.

We're a rewarded discovery app where users can test apps and play games for rewards that can be redeemed for gift cards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• Website redesign & support
• Mobile app redesign & support

SOLUTION

How did you find Phenomenon Studio?

Referral

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phenomenon completely redesigned our mobile and web apps to align with our brand guidelines, created a design system, and continuously supported our UI/UX efforts for new features.

Key deliverables:

• Mobile app redesign
• Web app redesign
• Ongoing UI/UX design support for new features 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Phenomenon led to several measurable outcomes that demonstrate progress and success:

1. User engagement. Post-redesign, we saw an increase in user engagement metrics, such as time spent on the app and interaction rates, indicating a more intuitive and appealing interface.
2. Increased trust. Both B2C and B2B clients have expressed greater trust in our platform, recognizing the professionalism of the new design.
3. Customer satisfaction. Surveys conducted post-launch showed an improvement in customer satisfaction scores, reflecting positive user reception to the updated design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered items on time and were very responsive to our needs, ensuring that all aspects of the project were aligned with our goals and executed smoothly.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrated a high level of expertise and efficiency in every phase of the project. Their well-established processes ensured smooth execution and consistent delivery, setting them apart as truly exceptional in their field.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

While they are excellent in UI/UX design, an area for improvement would be adopting a more product-oriented approach.
They could enhance their services by developing a deeper understanding of business metrics and goals, which would allow them to align their design work more closely with the specific business outcomes their clients aim to achieve.

BACKGROUND

Please describe your company and position.

I am the General Partner of an IT company.

Describe what your company does in a single sentence.

Venture capital firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• Complete revised one page marketing website

SOLUTION

How did you find Phenomenon Studio?

Online Search

Why did you select Phenomenon Studio over others?

• High ratings
• Pricing fit our budget

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We delivered a rough design mock and tasked Phenonenom with translating that mock into a high fidelity one page website, reflecting our latesting branding and narrative at Predictive. This included delivering several animated assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started with the framework of the website... Phenomenon delivered a cohesive one page framework with aligned styles & components. We then moved to asset / animation creation, and iterated on assets together until a level of quality was reached that we were satisfied with. We then moved into polish and revisions, iterating towards an overall level of quality we were happy with. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items on time and responded punctually to all feedback & questions. With any areas that required further clarification, they were timely in providing context and addressing action plans to address any key gaps. 

What was your primary form of communication with Phenomenon Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

Phenomenon Studio's ability to translate concepts and rough design mock-ups into high-fidelity assets, designs, and visuals was very impressive. The goal was to maintain simple elegance in the design aesthetic, and Phenomenon Studio did it very well.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

Nothing major to report here, looking forward to working with them again soon. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Bnext

Describe what your company does in a single sentence.

Alternative to traditional banking.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• We aimed to improve the overall design and user experience of our trading apps.

SOLUTION

How did you find Phenomenon Studio?

Referral

Why did you select Phenomenon Studio over others?

• Good value for cost
• Referred to me

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phenomenon Studio delivers UI/UX design services, utilizing Figma as their primary tool. We began by sharing our brand book and a list of expectations to help them understand our vision. They guided us through the entire process, transforming our ideas and requirements into a comprehensive product concept.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phenomenon Studio has done an outstanding job, and we’re extremely satisfied with their designs and overall performance, as they have been incredibly supportive throughout the process.  

In terms of metrics, their work has been instrumental in boosting both traffic and customer acquisition, thanks to the seamless and user-friendly experience they’ve created on our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Phenomenon Studio has consistently delivered on time and within budget, demonstrating excellent accuracy in their estimates. Their team has been highly responsive, utilizing Zoom, Microsoft Teams, and email as their primary communication tools.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The biggest strength of the Phenomenon Studio team is their friendly approach; they are always courteous, adaptable, and effectively address the needs of the project.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

I believe there’s nothing they need to improve — they’re fantastic and work with great efficiency. We plan to continue collaborating with them on future projects.

BACKGROUND

Please describe your company and position.

I am the Senior Talent Director of MasterClass

Describe what your company does in a single sentence.

MasterClass is the streaming platform where anyone can learn from the world's best.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• We hired Phenomenon Studio to develop a mobile app to replace an existing one because of poor UX design. Our previous platform didn’t give us the capabilities to move forward and build upon the existing app.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially had a kickoff call with Phenomenon Studio and had a design workshop afterward. The workshop involved several sessions over a month. We designed the new mobile app’s UX and did a high-level requirements gathering and persona definition. After that, we worked on the use cases and eventually created workflows inside of the app. 

Once the design phase was completed, we moved on to the development stage. Phenomenon Studio the process. They worked with us through the design and deliverable reviews. Together, we tested the solution and completed the necessary refinements. Occasionally, challenges arose between what was designed and what was practical, and we worked together to resolve those issues. 

Finally, their team delivered a working solution, which we tested. They handled the necessary refinements and addressed bugs. From there, they handed off the completed project to us. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our key success metrics were the speed of delivery and conformance with our timeline — Phenomenon Studio met both of these factors. Their adherence to our quality standards was always 95%. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Phenomenon Studio’s adherence to our timeline was 95%, and they 100% met our budget requirements. For tools, they used zoom as a platform for communication. We also had meetings through Microsoft Teams. During the development phase, we had regular stand-ups and check-ins with them.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The entire process was great. They were great at soliciting design requirements, understanding them, and developing the product.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

There are some issues with the time zone but phenomenon has always tried to adapt.

BACKGROUND

Please describe your company and position.

I am the CEO & Cofounder of Playfora

Describe what your company does in a single sentence.

Playfora is redefining e-commerce with a payment application that makes it easy to sell items via limited-entry raffles while also making a positive impact.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?
We engaged Phenomenon Studio to completely redesign our existing app and provide additional enhancements that would allow us to take the app in a more modern and user-friendly direction.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The original scope of work was for Phenomenon Studio to take our existing app UI and completely redesign it from the ground up. We had the opportunity to collaborate closely with their team through the design phase, going through multiple iterations to refine the direction and achieve our desired outcome. Phenomenon Studio handled the full design process, creating mockups and prototypes that we could review and provide feedback on. 
From there, they also worked with our internal development team in an advisory capacity, helping to implement the new design on the frontend. Our team managed the backend development.
Throughout the process, there were many rounds of refinement as Phenomenon Studio adapted the design to work seamlessly with the technologies and frameworks we utilized, which included React and Firebase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While we have not yet deployed the new app to our users, the internal feedback on the redesign has been overwhelmingly positive. We conducted live demos for various stakeholders, and the consensus was that Phenomenon Studio had succeeded in modernizing the user experience and visual design.
People appreciated the clean, intuitive layout, as well as the enhanced functionality that the new design enabled. Phenomenon Studio not only met our requirements, but also contributed additional ideas that we had not initially considered, showcasing their creativity and industry expertise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Even when we faced internal resource constraints, Phenomenon Studio stepped up to help coordinate the collaboration between their team and ours. They were flexible, responsive, and able to adapt to our processes and development environment.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re good at explaining things. We were able to assign less technical staff from our side; I’ve never been a technical person, and I've learned a lot from working with them because they make it easy to understand the technology and things behind the scenes. They're making it a smooth transition.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

I have no major suggestions for improvement. Phenomenon Studio accurately scoped the project, assembled the right team, and executed the redesign seamlessly. Their project management, communication, and adaptability to our environment were all excellent throughout the engagement.

BACKGROUND

Please describe your company and position.

I am the Chief commercial officer of Accelex

Describe what your company does in a single sentence.

We enable investors and alternative asset servicers to quickly and easily collect, analyze, and assess investment data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• our primary goal in hiring Phenomenon Studio was to quickly develop the MVP (Minimum Viable Product) version of our cloud-based financial services platform. We needed to establish a solid foundational product that could be iteratively improved and expanded upon in the future.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of Phenomenon studio's involvement was to build out the front-end and back-end components of our fintech MVP. This included developing the core functionality, user interfaces, and integration with our AWS infrastructure.
The key deliverables were:

• Proof of Concept (POC): Phenomenon studio first worked with us on a small-scale POC to demonstrate the feasibility of our MVP vision and validate the core concepts.
• Minimum Viable Product (MVP): Upon successful completion of the POC, phenomenon studio's team took on the full development of the MVP version of our fintech platform. This included all the necessary functionality, user-facing interfaces, and backend integrations to launch a usable product.
• Ongoing Maintenance and Support: After delivering the MVP, the team has continued to provide maintenance and support services, ensuring the platform remains stable and operational.
• Roadmap for Future Expansion: With the MVP foundation in place, Phenomenon studio is now collaborating with us on the roadmap and planning for the next major version of our fintech platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The first significant accomplishment was the POC's effective delivery within the agreed time frame. And last, the timely completion of the MVP version—which is now a fully functional and useable platform—has shown how successful our partnership with Phenomenon studio has been.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been exceptional. They have helped us define priorities, and we have regular virtual meetings and constant email communication. Phenomenon Studio is very responsive to our needs and provides valuable feedback to support our decision-making process.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to communicate effectively, be adaptable, professional, and willing to do more than simply carry out assigned tasks.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

Nothing that Phenomenon could do better, in my opinion. Although I was concerned that we would have issues, everything worked out well and our connection was beneficial to all of us.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder & CEO of a healthcare company 

Describe what your company does in a single sentence.

Our company unifies and automates each of a patient's healthcare journey access & operational, clinical, and financial to help them be healthier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?
The goal of hiring them was to streamline and automate access to clinics, operations, and financial aspects of healthcare, ultimately empowering patients to lead healthier lives.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team played a pivotal in developing the Luma patient platform mobile app. Their focus was crafting an intuitive, all-in-one solution that seamlessly unified a patient's journey. The app covered everything from clinic appointments to medical procedures and financial management. 

One specific service that they also offer is the creation of a personalized health dashboard, providing patients with real-time insights into their health data, upcoming appointments, and even financial transactions related to healthcare.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Feedback: Positive user reviews praising the app's user-friendly interface, personalizing health insight, and streamlined healthcare management. 
• Engagement Metrics: Increase user engagement, exemplified by longer app sessions and higher interaction rates, indicating enhanced usability. 
• Conversion rates: Elevated successful appointment bookings and seamless financial transactions, underscoring the effectiveness of the app's design. 
• Usability Testing: Involving a sample user group to assess how well the app's UI/UX design caters to their needs and expectations.
• Comparative Analysis: Comparing engagement and conversion rates before and after app implementation, spotlighting the impact of Phenomenon's contributions. Ultimately, the full impact will be most accurately measured post-launch, as real-world interaction and user feedback are available.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They showcase exceptional project management prowess. Their team communicated updates effectively, adhered to timelines, and ensured alignment with our goals. Regular progress reports, milestone achievement, and their proactive approach to challenges demonstrated their strong project management skills. The collaboration between our team and Phenomenon studio was marked by efficiency and seamless coordination.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of the project was their team's ability to seamlessly unify and automate every step of the patient's healthcare journey through the luma patient platform. By creating a comprehensive mobile app that covered access to clinics, medical procedures, and financial management, Phenomenon studio transformed a complex process into a user-friendly and intuitive experience. 
The personalized health dashboard they designed, providing real-time insight into Health data, upcoming appointments, and financial transactions, showcases their expertise in creating a holistic and tailored solution. This impressive integration of various health health care aspects into a single, coherent platform demonstrated Phenomenon's commitment to revolutionizing patient care and empowering individuals to take control of their health journey

Are there any areas for improvement or something Phenomenon Studio could have done differently?

From our perspective, they exceed our expectations, delivering outstanding results. Our satisfaction with the engagement is a testament to Phenomenon Studio's capabilities.