Phenomenon Studio

BACKGROUND

Please describe your company and your position there.

I'm the founder of a mental health management platform for people living with diabetes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phenomenon Studio, and what were your goals?

I hired a phenomenon to bring some life to our brand and provide UI/UX consulting. The goal was to bring some character to a serious problem. We commissioned app & website design, and website development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched the industry and went with phenomenon based on their extensive portfolio. They had an excellent track record.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss the project, since then we've had weekly check-ins and excellent communication through slack. Every comment was listened to and heard. The tools used were Figma, WordPress, although we switched to Webflow later on. The design was very well received from stakeholders.

How many people from the vendor's team worked with you, and what were their positions?

We have a fantastic product manager (Yuliya) who went above and beyond. We also had a dev and a team of designers and illustrators. All of the team we're talented and were extremely competent.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're still measuring some results but qualitative feedback has been very positive. We've opened some doors having had some pitch-decks designed by Phenomenon which has articulated the problem we're solving well.

Describe their project management style, including communication tools and timeliness.

The team are extremely punctual with timelines and work fast - I've logged on to Figma late in the evening to see work being done! There hasn't been any stress from my side which is great and the output is always top notch.

What did you find most impressive or unique about this company?

The quality of the designs is fantastic. Also, the ability to work with us despite us being early-stage and needing to iterate quickly. The communication is excellent which is important to me when needing someone to clarify certain aspects.

Are there any areas for improvement or something they could have done differently?

I'm happy with the work provided.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a design studio in Vancouver, Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phenomenon Studio?

We hired Phenomenon to help us on UI/UX design execution of a consumer-level iOS app.

SOLUTION

How did you select this vendor?

We are very picky about choosing vendors. We found Phenomenon on Clutch and saw the amazing portfolio of work, the attention to detail, and knew we had to collaborate on it.

Describe the project in detail and walk through the stages of the project.

We had a research phase, a design phase and a launch phase. We began collaborating with Phenomenon at the end of the research phase and all the way to launch.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a product designer and a project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a huge success. The client loved the work that Phenomenon did and were amazed at the quality of output. The app is currently in development launching this fall!

How effective was the workflow between your team and theirs?

The workflow went extremely well. Constant contact and collaboration in Slack with multiple meetings a week to go over progress and jam.

What did you find most impressive or unique about this company?

The speed and quality at which they were able to take a concept and some rough, half-baked wireframes and turn them into an amazing and functional consumer-level product. I am blown away by the quality of work done by Phenomenon Studio.

Are there any areas for improvement or something they could have done differently?

They set the bar of quality very high for our first engagement working together.

BACKGROUND

Please describe your company and your position there.

I'm a Marketing Director for a large Golf Community Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phenomenon Studio, and what were your goals?

We hired Phenomenon to design, develop, and deploy a high-end website for a luxury golf course development. Our main goals were to showcase our development in an outstanding and unique way to help give us the edge over our competitors.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to several web development firms and met with quite a few individuals before deciding to work with Phenomenon. The deciding factors for us were the quality of work and professionalism that Phenomenon has.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an introductory zoom meeting to discuss the project goals and ambitions, what we were capable of accomplishing, and then proceeded to get to work. The project started off with an in-depth market research phase, followed by a UI/UX design phase to ensure we were hitting our marks before we got started on development. We collaborated on several wireframes using Figma, then again on Design. We then proceeded with all the backend development and infrastructure, before finally hosting and deploying our website using AWS.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact. She helped manage and communicate with a UI/UX Designer, Graphic Designer/Illustrator, Back-End developer, and Front-End developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site our load-times were reduced significantly, making it easier for our customers to navigate our website and book services quickly. We also received several compliments from customers, and even competitors on the overall look and feel of our website compared to others.

Describe their project management style, including communication tools and timeliness.

We had weekly calls and communicated daily through Slack to ensure that nothing got left behind. We stayed on target and accomplished tasks quickly and efficiently.

What did you find most impressive or unique about this company?

They provided us with an excellent product that served our purposes well. I was impressed at their knowledge and skillset in bringing to life every idea we had.

Are there any areas for improvement or something they could have done differently?

We didn't have any bugs or issues that delayed our project, and communication was always clear.

BACKGROUND

Please describe your company and your position there.

I'm working on a elearning project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phenomenon Studio?

Phenomenon Studio was hired to do an UX research, they basically had to study the competitors, create user personas and create a roadmap.

What were your goals for this project?

the goals were to have a clear vision of the market.

SOLUTION

How did you select Phenomenon Studio?

my team searched for a web agency on Ukraine and Phenomenon Studio was a interesting find, their work and professionalism made it easy for us to choose them.

Describe the project in detail.

once I contacted Phenomenon Studio, I explained them the scope of work and asked to show previous results of UX research, they've been very open to share that with us. the final result we had was similar to the one that they showed us.

What was the team composition?

we mainly talked to the project manager Timur. I once talked with Art Director Polina but it was an exception.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

the project is still being developed, we just had the UX research last week, so can't give more details as of now.

How effective was the workflow between your team and theirs?

we used Skype to talk, and the project manager was always very quick.

What did you find most impressive about this company?

I was surprised by how fast the research was delivered and how good it was on the first "delivery", we basically haven't changed anything. I just asked to add a new competitor and they added it but for the rest basically no changes.

Are there any areas for improvement?

we had a very good experience, consider that the UX research isn't a "big" task. so far I don't have any negative comment.

BACKGROUND

Please describe your company and your position there.

I'm a marketing manager at Mira. Backed by science, Mira is cutting-edge individual health monitoring created for and by women. We are a team of scientists and OBGYN doctors.

With firsthand experience witnessing how unique everyone’s fertility journey can be, we are committed to bringing the precision of lab testing into the comfort of home, through every stage of a woman’s reproductive life. Mira empowers women to take control of fertility with accurate, personalized and trusted information about their body.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phenomenon Studio, and what were your goals?

Find the best solution for e-commerce website redesign and website speed optimization.

SOLUTION

How did you select Phenomenon Studio and what were the deciding factors?

We reviewed 10+ web development agencies globally. Phenomenon Studio shows the most detailed and attentive approach. Their portfolio has good examples of pixel-perfect websites with animation which is important for D2C brands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team researched our existing architecture and reviewed the code. They proposed an optimum solution on how to apply new design, consultedd regarding animation and devops.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a tech lead, art director, and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to get a clear understanding of the steps that we need to execute in order to optimize website performance. Got an audit of the website with a strategy.

Describe their project management style, including communication tools and timelines.

Everything was thoroughly documented on Google Docs. The team initiated meetings for synchronization and discussion.

What did you find most impressive or unique about this company?

Their quality standards for web design and development and their technical expertise were impressive. They had the desire to develop a great solution that will match client's needs.

Are there any areas for improvement or something they could have done differently?

More flexibility during the communication process.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Mind Tales, a mental health platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Phenomenon Studio?

We needed some UX/UI design done for the platform.

SOLUTION

What was the scope of their involvement?

They helped create wireframes and user personas from scratch and did the UI/UX designs for the platform. They then tested and made the requested changes.

They currently provide maintenance and support.

What is the team composition?

I mainly work with a project manager and a designer.

How did you come to work with Phenomenon Studio?

I found them on Upwork and liked their portfolio. When we spoke on the phone, I informed them of the problems I’d had with previous vendors, and they were understanding, so we decided to move forward.

How much have you invested with them?

I’ve invested about $6,000.

What is the status of this engagement?

We began working together in March 2020, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I like their minimalistic approach. There were some details that needed to be corrected, such as some of the text, which they did. Overall, I’m satisfied with the quality of their work.

How did Phenomenon Studio perform from a project management standpoint?

They are quite communicative and have met most of the deadlines.

What did you find most impressive about them?

They came up with excellent designs and provide good value for money. It is a much better experience than I’ve had with other companies.

Are there any areas they could improve?

They could pay more attention to detail. For example, when I asked them to fix an issue, they fixed it on one screen, but not the other.

Do you have any advice for potential customers?

Be direct and know what you want. They are flexible and can adapt to meet your needs.

BACKGROUND

Please describe your company and your position there.

I'm CTO of the company, and manage our end-to-end software development processes and workforce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Phenomenon Studio?

We were almost ready to start seriously marketing our product, and wanted to ensure that when we started doing so, we were able to give ourselves the best market position possible. Our primary route to this was reimplementing our app's UI and UX from scratch.

What were your goals for this project?

We needed our app to be really slick and fun to use before we started properly marketing it.

SOLUTION

How did you select Phenomenon Studio?

We found a number of agencies and individual designers online who were interested in applying to work with us on this project and invited them to make proposals. We chose Phenomenon Studio on the strength of their UI work, and their strong focus on consistent and clear communication - something that is very much lacking for most design contractors and agencies.

Describe the project in detail.

After the agency provided their initial project plan and estimates, the project progressed totally on plan. Phenomenon met almost every target we set, and when it wasn't possible, were absolutely open and honest with us about what our expectations needed to be. Once these expectations were set, there was never any further miscommunication or misunderstanding, and the project was completed on time and to a very high standard of work.

What was the team composition?

The team was made up of one project manager and two designers. All 3 of these team members were personable, easy to communicate with and very skilled.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We haven't started implementing the resulting designs yet, but our focus group are very impressed with and excited to see more of Phenomenon Studio's design work integrated into our app and overall platform.

How effective was the workflow between your team and theirs?

Extremely. All communication was clear and open, and all team members worked very efficiently towards our goals. which they always made sure they understood in depth.

What did you find most impressive about this company?

The work ethic and UX skills of the whole team really blew us away. They had tons of great ideas on reworking our in-app flow to best provide our users with an awesome, streamlined experience.

Are there any areas for improvement?

Not really - we were impressed at every stage of the project.

BACKGROUND

Please describe your company and position.

I am the Product Owner of Obmify

Describe what your company does in a single sentence.

Obmify is a Ukrainian exchange monitoring service for cryptocurrency and fiat that focuses on safety, convenience and profitability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

Operating in a highly competitive market, our challenge was to distinguish our platform by providing an engaging user experience that fosters a strong connection with our users. Phenomenon Studio's designers exceeded our expectations by delivering a web app platform design that is convenient, intuitive, and easily recognizable, and a branding package that includes logo development, brand character identity, and guidelines that totally stand us out from competitors. 
Thanks to their contribution, our platform now offers a memorable and satisfying interaction for users, making us unique in the market.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project evolved from initial brainstorming sessions to a successful market launch, with continuous efforts to enhance features. All this process is grounded in marketing analysis, in-depth competitive and user research involving interviews with the target audience, and the establishment of a robust brand platform. This platform included logotypes and friendly character sketches, and well-defined tone-of-voice concepts. 

They didn't just stop at the surface – Phenomenon developed detailed UX prototypes and refined UI design. Their approach prioritized clarity, stripping away unnecessary elements to create interfaces that are free from distractions focusing only on essential features. 

Additionally, they skillfully brought our brand character to life through engaging animations, enhancing the overall user experience. They also gave us guidelines and components to streamline platform updates and facilitate navigation for developers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Obmify, users enjoy a three-click exchange process, a calculator for precise sums, sorting exchanges based on limits, and mobile-friendly convenience. This is something our competitors don’t offer. Thanks to flexible graphic design and a well-tuned tone of voice, the brand is gaining recognition daily on social media, harmoniously complementing other marketing activities to increase visibility and traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Phenomenon Studio demonstrated an extraordinary ability to manage their time effectively. We were able to plan our own schedules and dependencies with confidence, knowing that Spaceberry would deliver as promised. Communication was always top-notch, and they responded to our ever-changing requirements with complete professionalism throughout the whole engagement. They’ve also immediately made changes to any improvements our team mentioned during the process.

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their open-minded approach and comprehensive understanding of our crypto product and niche have ensured that we are on the same page. With Phenomenon Studio, our partnership has gone smoothly, and they’ve delivered what they promised us.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

Nothing comes to my mind. We were really impressed with working with Phenomenon Studio and undoubtedly looking forward to working with them again.

BACKGROUND

Please describe your company and position.

I am the Founder of AssetsView Limited

Describe what your company does in a single sentence.

AssetsView is creating the next generation of digital wealth management, a B2B2C platform offering bespoke and hyper-personalised discretionary management services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• We engaged Phenomenon Studio to enhance the overall performance, usability, and effectiveness of the website by conducting a comprehensive audit, identifying key areas for improvement, and implementing actionable recommendations that align with business objectives and user needs.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work involved conducting a comprehensive website audit over 4-5 weeks. We started with two workshop sessions followed by weekly calls, collaborating via Figma to share comments and feedback. The Phenomenon team thoroughly understood our requirements, asking us to outline every functionality and feature we aimed to assess. During the weekly sessions, we reviewed progress, identified areas needing improvement, and ensured all audit tasks were covered. We also asked them to provide innovative recommendations and a conceptual approach that started with high-level insights, then drilled down into detailed findings. This approach was fully realized, exceeding our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have fully addressed the needed website audit priority areas on our initial list.

Daily comments and feedback shared via Figma have been thoroughly reviewed and actioned.

The website audit was delivered within the agreed timeline after weekly calls were held to discuss progress, go over completed tasks, and go over outstanding issues.

The team successfully provided the innovative recommendations and insights we initially requested, offering actionable strategies to enhance our website’s performance and user.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I would say 3 points:

very high level of professionalism 
perfect timing and efficient collaboration 
great value for money

What was your primary form of communication with Phenomenon Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I would say 3 points:

very high level of professionalism 
perfect timing and efficient collaboration 
great value for money

Are there any areas for improvement or something Phenomenon Studio could have done differently?

Not really, we are 100% satisfied and we also believe that they are great value for money.

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of Physitrack PLC

Describe what your company does in a single sentence.

Physitrack is a global digital healthcare company specializing in providing remote patient engagement solutions, including clinical home exercise programs, patient education, outcomes analysis, and telehealth services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Phenomenon Studio to accomplish?

• Building a robust and scalable iOS design system that aligns with our brand guidelines and UX principles.
• Creating visually appealing and intuitive designs for our iOS app, ensuring seamless navigation and delightful interactions.
• Collaborating with our development team to ensure design implementation and adherence to design standards.

SOLUTION

How did you find Phenomenon Studio?

• Online Search
• Clutch Site

Why did you select Phenomenon Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Phenomenon Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was anticipated to last for approximately 4 months. 

The Phenomenon Studio designer integrated and worked closely with the internal product team throughout the project. The primary task involved building a robust and scalable iOS design system in line with the company's brand guidelines and UX principles. Additionally, Phenomenon Studio designer was responsible for creating visually appealing and intuitive designs for the iOS application. The focus was on ensuring seamless navigation and facilitating delightful user interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the project, Phenomenon Studio completed over 50 tasks that were included in the scope of the contract. The products of this work were delivered in Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on time, according to the agreed plan, and within budget.

What was your primary form of communication with Phenomenon Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

Phenomenon Studio is a mature company that takes excellent care of their customers during the sales and delivery process. He has a very caring team that is a pleasure to work with. They are experts at what they do.

Are there any areas for improvement or something Phenomenon Studio could have done differently?

No objections. Keep it up.