What evidence can you share that demonstrates the impact of the engagement?
The proof that I’ve been happy with Tapptitude is that we’ve continued working long-term, even though I’ve had the option to use in-house developers. I felt that the communication was great and, most importantly, the quality Tapptitude provides is amazing, as is the communication. I haven’t found an incentive to work with someone else, and the cost was reasonable.
The best example would be to look at some videos of the app we’ve made, which really shows how good it was. The company does not exist anymore, though.
How did Tapptitude perform from a project management standpoint?
We were in touch every day, and I know that they worked even more than they should have. I was looking for perfection, so, even though Tapptitude’s work was great, I wanted to change the design at times, coming up with new things.
We were in touch via Skype (since Slack didn’t exist at the time), and Trello for project management. We discussed features together, with release dates for the app stores. I don’t remember an occasion when we were late.
What did you find most impressive about them?
I think that they work well with startups. Tapptitude is a young, proactive team, and are similar to a startup themselves. I didn’t hire anyone internally because I had the feeling they were a part of my team, even though Tapptitude was a third-party agency. Calling them an agency wouldn’t be fitting—Tapptitude is a real startup working for startups, and that’s what I loved about them.
Are there any areas they could improve?
They have their feet on the ground, while I am more of a dreamer. This means that I was coming up with new features, and Tapptitude was pushing me down, saying that they may not have been worth developing at the time. This was more positive than negative, though—Tapptitude had experience of how long things would take, and how beneficial something could be for a company. I do remember it being frustrating for me at the time to limit myself, but I didn’t understand the development process at the time, this being my first startup. I pushed them sometimes, and we made those features, since, at the end, I was the one deciding. I realized afterward that what they told me was true, and what I wanted may not have made sense.
On the other hand, when I came up with wireframes, they found ways to improve the UI, instead of just saying no. This type of advice is valuable. I am looking to open a new startup, and I will use them again.