Tapptitude

What evidence can you share that demonstrates the impact of the engagement?

Tapptitude has reduced many of the stumbling blocks in our old system. We now have a stable platform with analytics that keeps track of bugs and performance. We’re currently working together to build a new system, moving from an app to a SaaS system.

How did Tapptitude perform from a project management standpoint?

We have daily communication with Tapptitude—even if it’s just a 10-minute call—to talk about what’s going on and what we need to do for the day. Our teams communicate through Skype, Jira, Slack, and Google Docs. Tapptitude is highly professional, staying on top of every message and taking the initiative to fix any issues. Their team’s style of project management is a positive change compared to my experience working with other development firms.

What did you find most impressive about them?

Tapptitude meets every deadline and ensures that we stay under budget. They’ve dug deep into our product, making it their own and figuring out how they can add value. The team came up with many ideas on their own to improve our platform. This level of partnership distinguishes Tapptitude from other companies I’ve collaborated with.

Are there any areas they could improve?

I can only think of one thing: The project manager we worked with at the beginning of the project left Tapptitude, so we had to onboard a new project manager. That took an extra 1–2 weeks to get them up to speed, but Tapptitude took on the cost of those hours. This isn’t something I hold against them. People leave companies all the time, and if it were my employee, I’d have the same delays.

What evidence can you share that demonstrates the impact of the engagement?

The apps work well and we’re happy with everything Tapptitude produced. They’re great UI/UX designers and they have a good feel for how the apps work and how the consumers interact with them.

How did Tapptitude perform from a project management standpoint?

We worked in an agile development process with two-week sprints. We monitored the progress and activity using Google Meetup once or twice a week and Trello to follow the project on a daily basis.

Their project manager is an excellent communicator. They have an outstanding response time for fixing any issues. They all understand English very well and understand the issues with software development. I can’t think of a better team to work with.

What did you find most impressive about them?

Their speed and efficiency at the price they charge is second to none. I’ve been in mobile development for almost 10 years and they’re the best I’ve experienced.

Are there any areas they could improve?

The time difference is sometimes challenging. However, the project manager is great at accommodating us.

Do you have any advice for potential customers?

Make sure you understand how an agile development process works.

What evidence can you share that demonstrates the impact of the engagement?

We successfully launched our applications following a hassle-free QA period. We had no code changes through either audit. Both apps were accepted to their respective stores as-is, which in my experience—especially with Apple—is quite rare.

How did Tapptitude perform from a project management standpoint?

I appreciated their ability to communicate. As much as we wanted to dictate as the project lead, it was nice to have a team with different expertise and perspective. Their insight made us rethink our stance on what we wanted. It helped to have an additional set of eyes looking out for us rather than following directions even if they think or know there is a better way.

We had some hiccups on the release of the API we were building for the application, but Tapptitude’s team was flexible and willing to work around those delays. They met all of our deadlines even when our staff was not coordinated. Their patience showed that they value cultivating a long-term partnership more than just making money.

In addition to using Crashlytics and Fabric.io to monitor our project, we tracked all of our tickets in Jira, and we used Rocket.Chat and email for daily communication. We also had weekly phone calls to check in and review all of our progress.

What did you find most impressive about them?

It’s a common fear when working with remote teams that you may be left in the dark or not receive what was promised. Sometimes there can be a disconnect if you aren’t sitting with a person in your office. That said, we didn’t experience any hesitations or drawbacks from working with Tapptitude. They were highly communicative and always available. We found ways to work around not being in the same time zone. They grew to feel like an extension of our team, and that’s proven by the fact that we now have them on a monthly retainer, and we’ve engaged them for other projects outside of mobile apps.

Are there any areas they could improve?

Other than wishing they could be based in Los Angeles so that we could meet in person, I have no complaints. They’ve been great to work with.

Do you have any advice for potential customers?

With any project, it’s valuable to let out your ideas as much as you can. Coming prepared with a prototype will save headaches and cost in the long run. It’s also smart to have a backup plan because sometimes your idea from six months ago will no longer be valid.