Tapptitude

What evidence can you share that demonstrates the impact of the engagement? 

They earned our trust because their team built the platform properly. Their team delivered more than we initially expected. They also think outside of the box.

It’s not fair to use the outcome of the project itself to assess their work because we launched the project in a complicated moment. But I can rate their work based on the accuracy of their development estimates.

During the initial planning phase, we estimated the total cost of work and came within a 20% margin of our estimate. From this point of view, their team assessed the initial workload well. It wasn’t a closed solution, so we made changes throughout the project.

How did Tapptitude perform from a project management standpoint?

We met with them every Tuesday and Thursday. If needed, we had additional meetings during the week. We set up a ticket system, which we didn’t use often. Instead, we reached out to them via Skype. Their team quickly addressed our concerns. While it could’ve been a better approach to use the ticket system, we stuck to a more casual approach through Skype, which worked.

What did you find most impressive about them?

We appreciate the quality of their suggestions. Their knowledge of existing services in the market allows us to avoid the development of custom solutions, which saves time and money. Usually, the existing services address the problem. Their knowledge of tools and how to keep costs low is their greatest strength.

Are there any areas they could improve?

Reporting is their only area for improvement. The work was delivered reliably, but it’s important for us to see figures clearly. Luckily, we trusted them. But it would be good for them to focus on creating professional reports.

Do you have any advice for potential customers?

They know how to guide and organize the engagement to reach your goals. If you want proper reports, set up those tools at the beginning of the project because it isn’t their strongest point. They tend to do more informal reporting.

What evidence can you share that demonstrates the impact of the engagement?

Tapptitude did an excellent and extraordinary job for us. Since we were presenting to a university, our primary success was the presentation. What we showed at the showcase was enough that we can take the next step in development.

This was a unique partnership because it isn’t the typical entrepreneurial journey where funds can be raised frequently. The team at Tapptitude worked well with us and our tight timeline.

How did Tapptitude perform from a project management standpoint?

At our first meeting, we explained our goals and strict deadline. Our point of contact was superb, researching the whole area before coming back with a comprehensive Google Doc with key points. This document helped align our goals. We stuck to it, and there were no issues or delays.

What did you find most impressive about them?

Coming from a non-technical background, their team did an excellent job of explaining concepts and processes to me. They weren’t condescending about it. I came with a wealth of psychology knowledge that they were enthusiastic about. Their team was excited to learn about different markets and segments.

Are there any areas they could improve?

Initially, the only issue was their invoicing, which we needed in pounds because of the university. As soon as I told them, they adapted. The team at Tapptitude was adaptable in various aspects.

Do you have any advice for potential customers?

Ask for their dedicated business development manager.

What evidence can you share that demonstrates the impact of the engagement?

Tapptitude has reduced many of the stumbling blocks in our old system. We now have a stable platform with analytics that keeps track of bugs and performance. We’re currently working together to build a new system, moving from an app to a SaaS system.

How did Tapptitude perform from a project management standpoint?

We have daily communication with Tapptitude—even if it’s just a 10-minute call—to talk about what’s going on and what we need to do for the day. Our teams communicate through Skype, Jira, Slack, and Google Docs. Tapptitude is highly professional, staying on top of every message and taking the initiative to fix any issues. Their team’s style of project management is a positive change compared to my experience working with other development firms.

What did you find most impressive about them?

Tapptitude meets every deadline and ensures that we stay under budget. They’ve dug deep into our product, making it their own and figuring out how they can add value. The team came up with many ideas on their own to improve our platform. This level of partnership distinguishes Tapptitude from other companies I’ve collaborated with.

Are there any areas they could improve?

I can only think of one thing: The project manager we worked with at the beginning of the project left Tapptitude, so we had to onboard a new project manager. That took an extra 1–2 weeks to get them up to speed, but Tapptitude took on the cost of those hours. This isn’t something I hold against them. People leave companies all the time, and if it were my employee, I’d have the same delays.

What evidence can you share that demonstrates the impact of the engagement?

The apps work well and we’re happy with everything Tapptitude produced. They’re great UI/UX designers and they have a good feel for how the apps work and how the consumers interact with them.

How did Tapptitude perform from a project management standpoint?

We worked in an agile development process with two-week sprints. We monitored the progress and activity using Google Meetup once or twice a week and Trello to follow the project on a daily basis.

Their project manager is an excellent communicator. They have an outstanding response time for fixing any issues. They all understand English very well and understand the issues with software development. I can’t think of a better team to work with.

What did you find most impressive about them?

Their speed and efficiency at the price they charge is second to none. I’ve been in mobile development for almost 10 years and they’re the best I’ve experienced.

Are there any areas they could improve?

The time difference is sometimes challenging. However, the project manager is great at accommodating us.

Do you have any advice for potential customers?

Make sure you understand how an agile development process works.