Multi-Award Winning Mobile app developers

Bronze
VERIFIED

We’re leaders in app development in Australia since 2008. We’ve built over 320 apps and counting, with almost 50 apps in the app store top 10. We make it easy to put your business at your customer’s fingertips.

 
$25,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2005
Show all +
Sydney, Australia
headquarters
  • Suite 1A7 410 Elizabeth Street
    Sydney, NSW 2000
    Australia
other locations
  • Nepal

Portfolio

Key clients: 

WWF, NSW Education, NSW Health, Austrade, University of New south Wales, University of Sydney, Optus, News Corp Australia, Bauer Media, Secure parking, Hunter Douglas, Bingo Industries, Aguzzo Group, Care Careers

Reviews

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Mobile App & Web Dev for Career Portal

"Their level of support and reliability distinguishes them from other providers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2018 - Ongoing
Project summary: 

EB Pearls developed an informational mobile app and web platform with search and filter functionalities. Features include an advertisement banner.

The Reviewer
 
1-10 Employees
 
Australia
Founder, Online Career Portal
 
Verified
The Review
Feedback summary: 

After a positive experience, stakeholders have trusted them with more web development projects. EB Pearls is a responsible provider that adheres to the initial scope. A responsive team, they excel at communicating complex information to non-technical stakeholders.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of an online career portal where visitors can search for different types of potential careers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EB Pearls?

I hired EB Pearls to transform my concepts for a mobile app and a website into fully functional solutions. 

SOLUTION

What was the scope of their involvement?

EB Pearls built a website and a corresponding app for iOS and Android platforms. 

Features include an advertisement banner on the solutions where companies use location-based services to display ads to our various demographics. Also, there’s an accessibility functionality for users with disabilities. 

Information on the platforms (e.g university programs, gap year opportunities, and job support) is accompanied by corresponding links to external websites. Users can scroll through careers alphabetically and filter occupations by categories such as salary ranges. There are multiple sections, including motivational quotes as well as support for at-risk youth or those struggling with mental disorders. 

What is the team composition?

I work with the main project manager, Akash (Head of Sales, EB Pearls) and another project manager.

How did you come to work with EB Pearls?

I interviewed 3–4 providers and was dissatisfied with the vendor I chose. So, I ended up looking for another provider online. When I interviewed EB Pearls' head of marketing, I was happy with their attitude, experience, company size, and price. I was also glad that they offered support before and after launch. 

How much have you invested with them?

I’ve invested between $50,000 and $200,000 with the team.

What is the status of this engagement?

We began working together in June 2018, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Based on my satisfaction with the team’s quality work, I increased the project scope to include the development of two other websites. 

How did EB Pearls perform from a project management standpoint?

After defining the project plan, they reasonably adhere to the schedule. The two project managers ensure the team is on track to deliver solutions that meet the quality standards initially defined. There weren’t many glitches when they tested the products, and they had a fantastic response to all issues. 

As beginners to app development, we appreciated how they explained their choices throughout the process. I’m always well informed of their progress, and they respond to my feedback immediately. They met our needs in a logical, responsible manner.

What did you find most impressive about them?

Their level of support and reliability distinguishes them from other providers. They’ve been very conscious of our budget and don’t put our investment at risk by overextending themselves.

Are there any areas they could improve?

There’s not a great deal they can improve as their process works very well. 

Do you have any advice for potential customers?

At the beginning of our partnership, they advised me to create a very detailed scope using different perspectives (e.g. long term needs) to ensure the design and functionality are thoroughly thought out. If anything was challenging in this process, they walked us through it and offered explanations considering the price of service. This was effective, and future clients should take the same approach.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They scheduled conversations as often as required without any issues.
  • 5.0 Cost
    Value / within estimates
    They were less expensive than many other vendors, and they were prepared to negotiate the cost in response to any vendor-caused delays or errors.
  • 5.0 Quality
    Service & deliverables
    They’ve delivered exceptional quality within the budget and timeline.
  • 5.0 NPS
    Willing to refer
    I wouldn't use any other vendor.

Mobile App Dev for Nonprofit Recruitment Platform

“It was great to have an IT project done on time with no surprises.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Apr. 2018
Project summary: 

EB Pearls designed and developed a mobile app for a career platform. They also handled project management.

The Reviewer
 
51-200 Employees
 
Sydney, Australia
Michael Field
National Manager, carecareers
 
Verified
The Review
Feedback summary: 

The launched app helped improve UX and generated more leads, thanks to EB Pearls’ understanding of end goals. Their detailed proposal, efficient workflow, and clear communication set them apart from other vendors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the National Manager of a not-for-profit initiative. We are part of Australia’s National Disability Services, a group of non-government disability service providers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EB Pearls?

We hired them to create an app.

What were your goals for this project?

Our goal was to provide a user-friendly interface for people seeking work in the disability, community, and aged-care sector. We wanted to create a tool that these workers could use to find the right employer. Our target market is people who don’t usually sit at a desk with a laptop. However, a high level of IT fluency is not necessary for the majority of entry-level roles. What’s important is having the right personality and the ability to work one-on-one with vulnerable individuals.

SOLUTION

How did you select this vendor?

We researched and shortlisted four potential vendors. EB Pearls’ response to our proposal gave us the confidence that they were the organization for the job. They provided great clarity on the scope, timeline, and stages of the project.

Can you go into detail about the services they provided and the scope of the project?

They designed and delivered an app that gives users access to a database of more than 1,000 roles. The app interfaces with a pre-existing website and job board.

What was the team composition?

We worked with a project manager and two designers in Sydney as well as a team in Nepal.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The app now gives smartphone users a faster and simplified UX. It has added another dimension to our service and given us a steadily growing database of job seekers. Plus, it has the benefit of generating additional job applications for our client base of employers.

How was project management arranged and how effective was it?

The project management team was in Sydney while most of the production work was completed in Nepal. EB Pearls stuck rigidly to our production schedule. Communication was strong, with no language barriers. We had access to key people when we needed it.

What did you find most impressive about this company?

It was great to have an IT project done on time with no surprises. Their response to our brief was very detailed, way beyond the other contenders. Furthermore, they were able to deliver according to what they promised.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & iOS App Dev for Hospitality Startup

“They paid a lot of attention to us and were sympathetic to our limited budget.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2017- Ongoing
Project summary: 

EB Pearls developed an MVP for web and iOS, working on the backend, dashboard, and functionality of the apps. They’re currently building the Android version, and a deal has been signed for another project.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Mitchell Stapleton-Coory
CEO, SHOUTback
 
Verified
The Review
Feedback summary: 

EB Pearl does fantastic work, especially considering the small budget and large project size. They’re professional and responsive, doing their best to timely answer questions and solve problems. The time difference and language barrier played a factor, but EB Pearl focused on managing that aspect.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO, director, and co-founder for SHOUTback, a video-driven discovery platform within the hospitality space. Our goal is to give venues more autonomy over their marketing activity instead of losing trade to delivery apps, third-party aggregators, and promotional platforms. On the consumer side, we want to increase the quality of engagement with the millennial demographic by integrating high-quality video content with venue promotions. We’re currently building a cashless marketplace in Adelaide, Australia and have plans to take it national.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EB Pearls?

We needed to develop our minimal viable product (MVP) within a three-month timeframe. Outsourcing some of the work made us nervous, but we needed to quickly find an organization we could trust.

SOLUTION

What was the scope of their involvement?

EB Pearls developed our web and iOS app, and we’re currently building for Android. They built full admin, backend, and dashboard functionality for the apps. They’re also building out certain aspects to the functionality based on some pivots that we’ve recently gone through.

We just signed another deal with EB Pearls to do a project for a multinational beverage corporation. We’ll start that in the next couple of months.

What is the team composition?

I tend to work directly with Akash (Head of Sales and Marketing, EB Pearls). Anything more technical goes through my CTO, who deals with the project managers directly. They have a team of up to 10 developers for web, iOS, Android, and full-stack.

How did you come to work with EB Pearls?

We got seed funding to build an MVP, but it was much smaller than we’d anticipated. We had to find a local firm that wasn’t expensive and that could work under tight time constraints. We searched online for the best ranked dev companies in the Sydney area, and our choice was between EB Pearls and two independent developers. Akash was very patient and confident, assuring us that he could handle the project. One team came back with a cheaper quote, but Akash matched it because he wanted to be on the project, so we hired him.

What is the status of this engagement?

We started working together in 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received nearly 100% positive feedback on the product’s aesthetics, functionality, and UX/UI. We have some high-level strategic partners who’ve used our platform to do some sponsorships and low-level activations. These are sophisticated companies with large tech budgets, and they’re impressed by our product.

We finished the MPV under $50,000, which was vastly cheaper than anything else that had been quoted. EB Pearls was even able to add a few new features later on in the process.

How did EB Pearls perform from a project management standpoint?

Akash is professional, reassuring, and takes his business seriously. He’s responsive and good at customer service; whenever we have a problem, he always deals with it. We had a few delays, but Akash promptly resolved them when brought to his attention.

We originally set a goal for a stripped back MVP in three months, but we changed quite a bit. We evaluated the value proposition and decided to extend the timeline, which worked out well.

What did you find most impressive about them?

They were willing to negotiate on the price, which we appreciated since we’re a small startup. It’s easy to be overlooked or considered a low priority, but we never got that impression from EB Pearls. They paid a lot of attention to us and were sympathetic to our limited budget. From our first meeting, Akash saw our potential and wanted to be a part of it.

Once the developers fell in love with the project and could see why it was unique, they started becoming more efficient. On the whole, I’m happy with their work.

Are there any areas they could improve?

At times we found the time difference and language barrier to be difficult to manage, however, this was a minor thing given the budget we had to work with. If I’d paid $300,000, I would’ve expected more. But for $50,000, we got way more than we would’ve gotten elsewhere. They outsource their work to Nepal, which is why they can keep it cheap. The language barrier means things sometimes get misinterpreted or overlooked. However, we always solve it, and the project managers speak English well.

Sometimes, the turnaround time wasn’t as quick as I wanted. They need to respond to emails quickly, even just to acknowledge the email. Having an open line of communication gives the best customer experience. They still did a good job, though.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Online Marketplace for Distribution

“I’d never made an app or website before, so their input and partnership were invaluable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

EB Pearls designed and developed a website for an online marketplace. They integrated a management system, which automates numerous processes, including invoicing and bookings.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Director, Online Marketplace for Distribution
 
Verified
The Review
Feedback summary: 

EB Pearls does high-quality work in the allotted timeframe. The site is set to launch next month and hasn’t had any reported bugs. They maintain clear and consistent communication, providing updates on key project components.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an online marketplace for transport and warehouse distribution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EB Pearls?

We needed design and web development for our online marketplace.

SOLUTION

What was the scope of their involvement?

EB Pearls has been building the site and listing B2B services for warehouse space for the last few months. The site is a full web platform with multi-login, including a customer login and supplier login. It has a fully integrated management system to automate invoicing and billing and to manage bookings and quotes. It’ll have reoccurring payments, but we’re currently testing real payments, which should be finished soon.

We developed a few different mock-ups and wireframes together to see how it would flow. There are numerous different stages, processes, and statuses, which made the work complicated, but EB Pearls worked it all out. They built the design alone, using PHP and Laravel.

What is the team composition?

We work with about three people in their Sydney office. I’ve also worked with 6–7 different overseas developers.

How did you come to work with EB Pearls?

I found them through Clutch.co. I narrowed it down to three firms in Australia. One had a global presence but gave an expensive quote; another came back with an incredibly cheap quote, which made me question the quality; and EB Pearls was right in the middle, so I decided to go with them.

How much have you invested in them?

We’ve spent around $30,000-$50,000 USD.

What is the status of this engagement?

We began working together in July 2017, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site will launch next month. It’s fully functional and hasn’t had any problems so far.

How did EB Pearls perform from a project management standpoint?

They’re good. I frequently meet them in Sydney for major updates. We have weekly Skype calls with their overseas team, which they prepare agendas for. Once the demo site was online, we were able to go on each week and change things.

We also communicated through Trello, which has boards with tasks that were completed or need to be completed.

What did you find most impressive about them?

I’d never made an app or website before, so their input and partnership were invaluable.

Are there any areas they could improve?

No, everything I wanted was achieved on time. We would’ve released sooner, but I kept adding to the scope.

Do you have any advice for potential customers?

Go to them with as much information as possible; they'll complete exactly what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Australia
ID
27133406881
Date of Formation
May 2, 2008
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last Updated
Jul 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
4
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
May 23, 2019