Australia's Most Trusted Mobile App Developers

EB Pearls has been at the frontier of mobile app development in Australia since 2008, developing apps that are intuitive, visually appealing and technically challenging for leading businesses and start-ups.

 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
2005
Show all +
Sydney, Australia
headquarters
  • EB Pearls
    410 Elizabeth Street
    Sydney , NSW 2010
    Australia
    02 8880 7857
other locations
  • EB Pearls
    405 / 37 Swanston St
    Melbourne, VIC 3000
    Australia
    02 8880 7857

Portfolio

Key clients: 

WWF, NSW Education, NSW Health, Austrade, University of New south Wales, University of Sydney, Optus, News Corp, Bauer Media, Secure parking

Reviews

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Web & iOS App Dev for Hospitality Startup

“They paid a lot of attention to us and were sympathetic to our limited budget.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2017- Ongoing
Project summary: 

EB Pearls developed an MVP for web and iOS, working on the backend, dashboard, and functionality of the apps. They’re currently building the Android version, and a deal has been signed for another project.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Mitchell Stapleton-Coory
CEO, SHOUTback
 
Verified
The Review
Feedback summary: 

EB Pearl does fantastic work, especially considering the small budget and large project size. They’re professional and responsive, doing their best to timely answer questions and solve problems. The time difference and language barrier played a factor, but EB Pearl focused on managing that aspect.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO, director, and co-founder for SHOUTback, a video-driven discovery platform within the hospitality space. Our goal is to give venues more autonomy over their marketing activity instead of losing trade to delivery apps, third-party aggregators, and promotional platforms. On the consumer side, we want to increase the quality of engagement with the millennial demographic by integrating high-quality video content with venue promotions. We’re currently building a cashless marketplace in Adelaide, Australia and have plans to take it national.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EB Pearls?

We needed to develop our minimal viable product (MVP) within a three-month timeframe. Outsourcing some of the work made us nervous, but we needed to quickly find an organization we could trust.

SOLUTION

What was the scope of their involvement?

EB Pearls developed our web and iOS app, and we’re currently building for Android. They built full admin, backend, and dashboard functionality for the apps. They’re also building out certain aspects to the functionality based on some pivots that we’ve recently gone through.

We just signed another deal with EB Pearls to do a project for a multinational beverage corporation. We’ll start that in the next couple of months.

What is the team composition?

I tend to work directly with Akash (Head of Sales and Marketing, EB Pearls). Anything more technical goes through my CTO, who deals with the project managers directly. They have a team of up to 10 developers for web, iOS, Android, and full-stack.

How did you come to work with EB Pearls?

We got seed funding to build an MVP, but it was much smaller than we’d anticipated. We had to find a local firm that wasn’t expensive and that could work under tight time constraints. We searched online for the best ranked dev companies in the Sydney area, and our choice was between EB Pearls and two independent developers. Akash was very patient and confident, assuring us that he could handle the project. One team came back with a cheaper quote, but Akash matched it because he wanted to be on the project, so we hired him.

What is the status of this engagement?

We started working together in 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received nearly 100% positive feedback on the product’s aesthetics, functionality, and UX/UI. We have some high-level strategic partners who’ve used our platform to do some sponsorships and low-level activations. These are sophisticated companies with large tech budgets, and they’re impressed by our product.

We finished the MPV under $50,000, which was vastly cheaper than anything else that had been quoted. EB Pearls was even able to add a few new features later on in the process.

How did EB Pearls perform from a project management standpoint?

Akash is professional, reassuring, and takes his business seriously. He’s responsive and good at customer service; whenever we have a problem, he always deals with it. We had a few delays, but Akash promptly resolved them when brought to his attention.

We originally set a goal for a stripped back MVP in three months, but we changed quite a bit. We evaluated the value proposition and decided to extend the timeline, which worked out well.

What did you find most impressive about them?

They were willing to negotiate on the price, which we appreciated since we’re a small startup. It’s easy to be overlooked or considered a low priority, but we never got that impression from EB Pearls. They paid a lot of attention to us and were sympathetic to our limited budget. From our first meeting, Akash saw our potential and wanted to be a part of it.

Once the developers fell in love with the project and could see why it was unique, they started becoming more efficient. On the whole, I’m happy with their work.

Are there any areas they could improve?

At times we found the time difference and language barrier to be difficult to manage, however, this was a minor thing given the budget we had to work with. If I’d paid $300,000, I would’ve expected more. But for $50,000, we got way more than we would’ve gotten elsewhere. They outsource their work to Nepal, which is why they can keep it cheap. The language barrier means things sometimes get misinterpreted or overlooked. However, we always solve it, and the project managers speak English well.

Sometimes, the turnaround time wasn’t as quick as I wanted. They need to respond to emails quickly, even just to acknowledge the email. Having an open line of communication gives the best customer experience. They still did a good job, though.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Online Marketplace for Distribution

“I’d never made an app or website before, so their input and partnership were invaluable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

EB Pearls designed and developed a website for an online marketplace. They integrated a management system, which automates numerous processes, including invoicing and bookings.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Director, Online Marketplace for Distribution
 
Verified
The Review
Feedback summary: 

EB Pearls does high-quality work in the allotted timeframe. The site is set to launch next month and hasn’t had any reported bugs. They maintain clear and consistent communication, providing updates on key project components.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an online marketplace for transport and warehouse distribution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EB Pearls?

We needed design and web development for our online marketplace.

SOLUTION

What was the scope of their involvement?

EB Pearls has been building the site and listing B2B services for warehouse space for the last few months. The site is a full web platform with multi-login, including a customer login and supplier login. It has a fully integrated management system to automate invoicing and billing and to manage bookings and quotes. It’ll have reoccurring payments, but we’re currently testing real payments, which should be finished soon.

We developed a few different mock-ups and wireframes together to see how it would flow. There are numerous different stages, processes, and statuses, which made the work complicated, but EB Pearls worked it all out. They built the design alone, using PHP and Laravel.

What is the team composition?

We work with about three people in their Sydney office. I’ve also worked with 6–7 different overseas developers.

How did you come to work with EB Pearls?

I found them through Clutch.co. I narrowed it down to three firms in Australia. One had a global presence but gave an expensive quote; another came back with an incredibly cheap quote, which made me question the quality; and EB Pearls was right in the middle, so I decided to go with them.

How much have you invested in them?

We’ve spent around $30,000-$50,000 USD.

What is the status of this engagement?

We began working together in July 2017, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site will launch next month. It’s fully functional and hasn’t had any problems so far.

How did EB Pearls perform from a project management standpoint?

They’re good. I frequently meet them in Sydney for major updates. We have weekly Skype calls with their overseas team, which they prepare agendas for. Once the demo site was online, we were able to go on each week and change things.

We also communicated through Trello, which has boards with tasks that were completed or need to be completed.

What did you find most impressive about them?

I’d never made an app or website before, so their input and partnership were invaluable.

Are there any areas they could improve?

No, everything I wanted was achieved on time. We would’ve released sooner, but I kept adding to the scope.

Do you have any advice for potential customers?

Go to them with as much information as possible; they'll complete exactly what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer