Simpalm Client Reviews

Portfolio

Key clients:

Taptin, Forte Payment System, AudiobookNow, KonnectApp, Window Nation, Newstar, APGO, GWU, Winematch Connect, Viva Creative, Blanco, UNitedWay, NAPAC, Pepsi Inc, Bed Bath and Beyond, ePort Mobile, Delta Airlines, Blue Cross Blue Shield, Prime Theraputic, National Institute of Health, MyCollegeConnect, A Great Meeting Inc,

Window Nation - Deal Maker App

Shipboxx App - Easy to Ship & Save

Social Event Hosting App - Festi Food and Friends App

Social Media App for Bar - TaptIn

Digital Book App - AudioBooksNow

International Univercity App - GWU Elliott 360

Social App for School and Collage - MyCollege Connect

Tipsta App

Window Nation

Bar & Club Stats

MyTrainerGPS

Verigo App

Winematch Connect

Pregnancy Care App

Wellmom App

App for Association

WineMatchConnct

iOS Android Invoicing App ZohoInvoice

Roammeo Android Tablet GPS Routing App

iOS App Sylde Forte Mobile Payment

ePort Mobile Payment App

Podium Cue iPad App

iOS Social App TripFriend

PayWithIt - Payment App

iOS Interactive Game App Caught Being Good

AudioChef - 2014 App Store Featured Best Cooking App

iOS Social App Sportsfan

Robosmart iBeacon LED Smart Lights Install in 45 Seconds or Less

Home Automation App - SmartLights

TruckSpotting Launch! Food Truck GPS

iOS Android Food Truck Finding App - TruckSpotting

Reviews

Submit Review

Mobile App Development

Sep 25, 2019

the project

Mobile App Dev for Real-Time News Platform

"Simpalm provided tremendous clarity, explaining the process in steps."

Mobile App Development

$10,000 to $49,999

June 2017 - May 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

June 2017 - May 2018

Project summary:

Simplam developed an iOS app that provides users with real-time news. The team managed the planning process and helped design the UX. They built features to enable content editing and sharing across platforms.

2 - 10 Employees

Baltimore, Maryland

John Kauffman

Founder, Real-Time app

Verified

the reviewer

Founder, Real-Time app

John Kauffman

2 - 10 Employees

Baltimore, Maryland

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Simpalm provided tremendous clarity, explaining the process in steps."

Sep 25, 2019

Feedback summary:

Simpalm delivered an app for a successful launch. Informed by industry expertise, the team guided the project with valuable insight to encourage product improvements. They provided a detailed overview of the process and simplified complex concepts, which ensured a valuable engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an app called Real-Time: A real-time news app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

I needed a great developer to help me flush out my ideas. I wanted to build a mobile app with an optimized UX.

SOLUTION

What was the scope of their involvement?

Simpalm developed my iOS app. At the beginning of development, their team supported the planning process. We made slight redirections along the way.

They improved my ideas to deliver the best results. Their team provided insight into developing the UX. They offered a tremendous amount of clarity.

Simpalm integrated features, which allow users to mark individual photos and videos. They built capacities for users to add, delete, and share content across different social media platforms.

What is the team composition?

I communicated primarily with the main developer who directs their team.

How did you come to work with Simpalm?

I researched and met with several app developers. During our interview, I asked Simpalm a lot of questions. I got a good vibe from their team. They were personable and approachable. The engagement didn’t feel transactional.

How much have you invested with them?

I’ve spent less than $30,000 with them.

What is the status of this engagement?

We collaborated between June 2017—May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app launched and has acquired several hundred downloads. Right now, I’m working with strategic partners to help transition the app into the next level.

How did Simpalm perform from a project management standpoint?

We communicated by email to ensure clarity. I could text the developer, which was awesome. Simpalm was very responsive.

Their team showed the entire build in spreadsheets and printouts. They didn’t just tell me about the process, but actually showed me. It was great.

The project took longer than expected, which was no fault of Simpalm’s. I needed time to pay for their services. If I had the money at the time, the project could’ve been completed quickly.

What did you find most impressive about them?

Their team offered the most help with the UX. They had great communication. I asked a lot of questions and Simpalm provided tremendous clarity, explaining the process in steps. They were supportive and patient with my naivety; their team was never short with me or made me feel stupid.

Are there any areas they could improve?

No, there’s nothing they could improve.

Do you have any advice for potential customers?

Simpalm’s capable of handling big and small projects. They’ve managed projects for large organizations but were also perfectly suited for my needs. Those experienced in mobile apps would have no problem collaborating with Simpalm. At the same time, anybody starting from zero wouldn’t feel like a problem either.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Mobile App Development

Sep 17, 2019

the project

iOS Development for Social Media App Company

“They do what they say they will, and their cost is good, too.”

Mobile App Development

$10,000 to $49,999

2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

2017 - Ongoing

Project summary:

Simpalm created a social networking app for iOS devices. The app connects users with other local users who share their hobbies and interests.

1-10 Employees

Washington, DC

Alazar Berhane

Founder, Knitt App

Verified

the reviewer

Founder, Knitt App

Alazar Berhane

IT Services

1-10 Employees

Washington, DC

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They do what they say they will, and their cost is good, too.”

Sep 17, 2019

Feedback summary:

While the project is complete, Simpalm is still involved for additional development. The team is patient, putting in the effort to explain technical decisions clearly and offering alternative solutions when met with challenges. Customer service and affordable pricing make them attractive partners.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Knitt App, a social media networking app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

I needed a developer to create my app.

SOLUTION

What was the scope of their involvement?

Simpalm designed and developed my social networking app for iOS. Once a user signs up, they’ll answer a series of questions that cover their interests and hobbies. Based on the results, the app will connect them to local users with similar interests.

What is the team composition?

I dealt with one point of contact specifically who handled everything.

How did you come to work with Simpalm?

Simpalm popped up when I was searching for app developers in my area. I liked their reviews, called them, and enjoyed the initial meeting. Their price point was good, too.

How much have you invested with them?

I’ve spent around $25,000 so far. Since I’m continuing to work with them, that will naturally go up.

What is the status of this engagement?

We started working together in 2017. The project is complete, but I’m going back to them for more services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Besides the quality of work, I liked that they were patient enough to guide me through the development process. They understood that I’d never made an app before, so they took the time to explain when things wouldn’t work and then offered alternative solutions.

How did Simpalm perform from a project management standpoint?

It’s been perfect. They’ve met my deadlines, and we communicate mainly through phone, text, and email.

What did you find most impressive about them?

I appreciate how they approach their customers. They do what they say they will, and their cost is good, too.

Are there any areas they could improve?

There’s been a language barrier at times, but it was fine.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

I’d refer them to anyone who is looking for developers.

Mobile App Development

May 14, 2019

the project

Mobile App Development for Lending Platform

"Their expertise is second to none."

Mobile App Development

$10,000 to $49,999

Apr. 2018 - Oct. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$10,000 to $49,999

Apr. 2018 - Oct. 2018

Project summary:

Working from provided designs, Simpalm developed an iOS and Android application for a financial services company. The product helps users sort through loan programs for the home improvement industry.

1-10 Employees

York, Pennsylvania

VP, Financial Services Company

Verified

the reviewer

VP, Financial Services Company

Financial Services

1-10 Employees

York, Pennsylvania

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

"Their expertise is second to none."

May 14, 2019

Feedback summary:

Simpalm successfully delivered a product that has become the core element of business operations. The team features an abundance of relevant experience, making them an ideal vendor. They communicate well and provide timely updates, fostering a smooth engagement.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the vice president of a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

We engaged Simpalm to develop a mobile application that sorts through multiple lenders for the home improvement industry.

SOLUTION

What was the scope of their involvement?

There are hundreds of loan programs available for contractors, but they typically only sign on with one or two lenders. I provided designs of what I wanted the mobile application to look like, and we relied on Simpalm to develop a product that would allow users to sort loan programs based on their wants and needs.

After the quoting and proposal process, I communicated with Simpalm’s team almost every day, depending on their workload. They would provide regular updates regarding their progress. There is a lot of complexity involved in how the application works, but they made the interface very easy to use. Simpalm delivered the product for iOS and Android, and we made a few final tweaks before launching the app.

What is the team composition?

I only worked with Piyush (CEO/Founder, Simpalm) and James (Developer, Simpalm).

How did you come to work with Simpalm?

They appeared in my online search for app companies. I met with several firms, but Simpalm’s representatives came off as the most confident and knowledgeable. They had a demonstrated record of success in projects like this.

How much have you invested with them?

We spent approximately $25,000–$30,000.

What is the status of this engagement?

Our engagement spanned April–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our entire company revolves around the work that Simpalm has done.

How did Simpalm perform from a project management standpoint?

We communicated well through phone calls and emails. They were very responsive and gave updates whenever necessary.

What did you find most impressive about them?

Their expertise is second to none.

Are there any areas they could improve?

Admittedly, I told them exactly what I wanted, but they could have also attempted to guide me in a different direction if they felt my methods would not work.

Do you have any advice for potential customers?

It’s critical for clients in any project to be realistic about how much time and effort is involved in these projects. More than likely, it is substantially more work than you think, so it is essential to remain engaged.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.5 Cost

Value / within estimates

They had the highest price point of all firms we considered.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Mobile App Development

Sep 07, 2018

the project

Mobile App Dev of College Mobile Messaging Platform

"A school we demonstrated the app to was completely elated and decided to fully adapt it."

Mobile App Development

$10,000 to $49,999

Oct. 2015 - Aug. 2018

4.5

Quality:

5.0

Schedule:

4.0

Cost:

4.0

Willing to refer:

4.0

$10,000 to $49,999

Oct. 2015 - Aug. 2018

Project summary:

Simpalm developed a mobile app for iOS and Android from scratch, incorporating messaging, file-sharing, and calendar alert features. They also provided beta testing.

1-10 Employees

Washington, District of Columbia

CEO, Education Mobile App

Verified

the reviewer

CEO, Education Mobile App

Education

1-10 Employees

Washington, District of Columbia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

5.0

Schedule:

4.0

Cost:

4.0

Willing to refer:

4.0

the review

"A school we demonstrated the app to was completely elated and decided to fully adapt it."

Sep 07, 2018

Feedback summary:

Simpalm has delivered a high-quality app that's received a lot of excitement from users. Their team was very proactive, organized, and on top of tasks from start to finish, but it would be more ideal if they were locally based.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and co-founder of a startup that developed a mobile messaging app for colleges and universities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

We engaged Simpalm to develop our app.

SOLUTION

What was the scope of their involvement?

After going over our requirements and ideas for the app design, Simpalm developed wireframes and created a detailed scope of work that included milestones. They then developed the app from scratch for iOS, providing beta testing. After launching the iOS version, we conducted a customer discovery program and had Simpalm build an Android version of the app as well.

Features of the app include private, live, and group chatting options between students, classes, and professors. Users can upload certain files, and an internal calendar can sync directly with their personal calendar.

What is the team composition?

I worked with three people, including the CEO and two developers (one offshore and one in-country).

How did you come to work with Simpalm?

We found Simpalm online. They seemed like a reputable company with a lot of positive reviews.

How much have you invested with them?

We invested $30,000–$40,000, which is more than we would've liked to spend.

What is the status of this engagement?

They developed the app from October 2015–August 2018. We've decided to pursue any additional work internally or through another program we've become affiliated with.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided high-quality development work overall. A school we demonstrated the app to was completely elated and decided to fully adopt it.

How did Simpalm perform from a project management standpoint?

Their team worked well within milestones, meeting most deadlines and tracking projects through SonicAgile. I connected regularly with the project lead, who set up phone calls and monthly meetings to track progress. While he relayed necessary information over to the offshore developer, there was a slight disconnect in communication by not being able to connect with that person outside of email.

What did you find most impressive about them?

They responded very well and did a decent job of bringing our vision to life.

Are there any areas they could improve?

It would improve communications to have all developers involved on the project located in the same country as the client.

Do you have any advice for potential customers?

Go over all the details of the project thoroughly with their team before committing to a contract. Our contract was two years long, which is too long in my opinion, so just be sure to pay attention to all the details and compare them to other options.

4.5

Overall Score Their team is comprised of talented, knowledgeable people who provide valuable advice.

4.0 Scheduling

ON TIME / DEADLINES

While beta testing slowed some of the processes down, they met most deadlines.

4.0 Cost

Value / within estimates

They're a little pricey.

5.0 Quality

Service & deliverables

They provided excellent, high-quality work overall.

4.0 NPS

Willing to refer

Mobile App Development

Apr 26, 2018

the project

Mobile Supply Calculator App for Trade Association

“We appreciated their willingness to take on our project.”

Mobile App Development

$10,000 to $49,999

Aug. 2017 - Jan. 2018

4.5

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Aug. 2017 - Jan. 2018

Project summary:

Simpalm developed a dual-platform mobile app designed to replicate and complement an existing web-based supply calculator. The app includes additional links to pertinent sections of the website.

11-50 Employees

Falls Church, Virginia

Project Manager, Trade Association

Verified

the reviewer

Project Manager, Trade Association

Nonprofit

11-50 Employees

Falls Church, Virginia

Online Review

The client submitted this review online.

Verified

4.5

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“We appreciated their willingness to take on our project.”

Apr 26, 2018

Feedback summary:

Responsive and communicative, Simpalm welcomed the nonprofit project despite its limited budget, size, and scope. Although they could have offered more platform-specific guidance, they collaborated well with in-house teams to develop an easy-to-use product that reaches a broad target audience.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are the Plumbing-Heating-Cooling Contractors National Association, representing plumbing and HVAC professionals. I am a project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simpalm?

We hired Simpalm to create an app that replicated our existing web-based calculator.

What were your goals for this project?

The primary goal was to develop a user-friendly, navigable hand-held version of our water supply calculator.

SOLUTION

How did you select this vendor?

We reached out to several local and national app builders, but our project did not meet many of their minimum requirements. We ultimately selected Simpalm because they gave us the opportunity to proceed with the project at a cost reasonable for a nonprofit.

Describe the project in detail.

All documentation and data for the app were pulled from the calculator. In addition to the replication, we also requested links to specific areas of our website. We developed the app for both Android and iPhone.

What was the team composition?

The project was a combined effort from various internal organizational staff members on communications, technical, and executive teams. We were also assigned a project manager from Simpalm, who was our only point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our success is a completed native app. We initially only had the Android version, but developing the second version for iPhone has allowed us to reach more of our members.

How effective was the workflow between your team and theirs?

We communicated directly with our project manager via email, which allowed us to submit requirements and requests.

What did you find most impressive about this company?

Simpalm was quick and responsive. We appreciated their willingness to take on our project.

Are there any areas for improvement?

We are a small nonprofit and this was our first experience with an app builder; our technical knowledge of the app industry was limited, so we needed more guidance, specifically regarding the need for separate apps for various Apple products.

4.5

Overall Score Overall, the work was great.

5.0 Scheduling

ON TIME / DEADLINES

The project started immediately with direct communication from the project manager.

5.0 Cost

Value / within estimates

They accommodated our budget.

4.0 Quality

Service & deliverables

They took direction well and met all of our requirements.

5.0 NPS

Willing to refer

Mobile App Development

Mar 27, 2018

the project

iOS Mobile App Dev for Shipping Solution

“Overall, it’s been a great partnership and I’m grateful I found them.”

Mobile App Development

Confidential

Jan. 2016 - Ongoing

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

4.0

Confidential

Jan. 2016 - Ongoing

Project summary:

Simpalm designed and developed an iOS app from the ground up. They worked collaboratively to deliver a functioning product with an expertly designed UI/UX. Android development is planned for the future.

1-10 Employees

Phoenix, Arizona

Michael McGhee

Founder, ShipBoxx

Verified

the reviewer

Founder, ShipBoxx

Michael McGhee

Shipping

1-10 Employees

Phoenix, Arizona

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

4.0

the review

“Overall, it’s been a great partnership and I’m grateful I found them.”

Mar 27, 2018

Feedback summary:

User feedback is unanimously positive with particular compliments to the intuitive UI. The app doesn’t crash and effectively provides a valuable service. Simpalm’s team is reliably accessible and frequently communicates. They accept their mistakes and honor pricing agreements.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of ShipBoxx. We’re a non-asset third-party logistics company that provides a modern shipping service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

We needed a development firm to build out our mobile platform.

SOLUTION

What was the scope of their involvement?

By evaluating the typical shipping process for the average person, I found that driving to the post office, standing in line, and packaging your own item can take 25 minutes to an hour. We wanted to expedite that process by enabling users to ship anything they wanted with just a few taps on our mobile app. The project had to be built from scratch, so I articulated my vision to Simpalm’s project manager.

They were extremely collaborative during the scoping process. We went over the app’s aesthetics and color scheme. Then, we went in-depth on laying out the different functionalities of the app while maintaining usability. They walked me through deciding what actions should occur when specifics buttons are pressed. With that information, they designed the wireframes and started building the platform app from there.

They developed the app for iOS and we launched on the App Store. They continually provide updates and feature improvements. We also plan on developing an Android version with Simpalm in the future. I’m not an app developer, so I can’t speak to the specific technologies they used to the build everything.

What is the team composition?

A four- to six-person development team worked on the app including the project manager.

How did you come to work with Simpalm?

I searched for cost-effective development firms on Upwork because we’re a lean startup. I interviewed three other companies before finding Simpalm. I reached out to their CEO and the relationship grew from there.

What is the status of this engagement?

We started working together in January 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Customer feedback indicates the app features a clean design and runs without crashes. This speaks to the quality of Simpalm’s work with the UI/UX. We only recently launched the app, so we’re still trying to grow our customer base and don’t have access to a large sample size of analytics. Overall, it’s been a great partnership and I’m grateful I found them.

How did Simpalm perform from a project management standpoint?

Their project manager is available to me whenever I need. Simpalm’s CEO is extremely busy but makes himself available when necessary. We communicate with their team through Basecamp, email, phone calls, and text. We plan to integrate Simpalm with our Microsoft Visual Studio system to organize change requests and prioritize user feedback.

What did you find most impressive about them?

Communication is vital when developing a mobile app and luckily, accessibility is one of their greatest qualities. Furthermore, they don’t pass their mistakes onto the customer. For example, they misquoted the number of hours necessary to complete a certain task but didn’t ask me to pay for the additional time. They value long-term relationships and I find their pricing to be low compared to industry standards. They’re trying to build a brand and help businesses excel.

Are there any areas they could improve?

They didn’t present a lot of development options like multiple API’s or a website that would facilitate scalable growth. They focused primarily on meeting my short-term needs. Working to future-proof customers would better foster long-term relationships. I’ve shared this feedback with them.

4.5

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

4.0 NPS

Willing to refer

Mobile App Development

Sep 22, 2017

the project

Mobile App Dev for Marketing Agency

"Simpalm met our challenge and got the job done."

Mobile App Development

$10,000 to $49,999

Dec. 2016 - Apr. 2017

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Dec. 2016 - Apr. 2017

Project summary:

Simpalm migrated an existing iOS and Android app’s backend database from Parse to Amazon Web Services, updating and improving functionality.

51-200 Employees

Washington, District of Columbia

Associate Digital Producer, Marketing Agency

Verified

the reviewer

Associate Digital Producer, Marketing Agency

Marketing & Advertising

51-200 Employees

Washington, District of Columbia

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Simpalm met our challenge and got the job done."

Sep 22, 2017

Feedback summary:

The app reached over 1,000 downloads and received high praise from users due to its reliable performance. Simpalm’s dedication, responsiveness, and professional demeanor while meeting all deadlines made the engagement rewarding.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I am an associate digital producer at an experiential marketing agency specializing in live events and related graphics, videography, and digital support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

Our agency needed to revamp an event app for a crucial client. However, our app database, Parse, was bought and privatized. The goal of the partnership was to find a new backbone for the app and implement other functionality changes.

SOLUTION

What was the scope of their involvement?

The scope of the project included the migration of our app’s backend database from Parse to Amazon Web Services [AWS] and various updates and improvements to our existing app’s functionality. We chose to use AWS because of its easily updatable database, as well as its ability to scale servers when the app is under extreme loads. The app itself housed event information, schedules, attendee info, and links to audience response systems.

What was the team dynamic?

The production team included me, another digital producer at my agency, a Simpalm project manager, and the Simpalm development team.

How did you come to work with Simpalm?

Simpalm had helped our agency with the previous iteration of this app. When we needed to conduct updates, we reached out to them to renew the partnership. We chose Simpalm because of their responsive team, attention to detail, and knowledge and experience with similar projects.

How much have you invested with them?

The price for this project was between $10,000 and $40,000.

What is the status of this engagement?

The project began in December 2016 and ended in April 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project ended with a highly successful event app praised by users and our client. The app has about 1,000 downloads on iPhone and Android. With previous iterations, our team had trouble with connections and traffic hitting the app, but this iteration excelled at handling hundreds of users and gave us the ability to make updates on-site at the event. Our client loved the app, calling it a major highlight of the event.

How did Simpalm perform from a project management standpoint?

Simpalm did a great job. They brought up any issues regarding the timeline or budget to our attention immediately. Their project manager also was available after hours via Skype to assist with any updates that our client asked for late in the day.

What did you find most impressive about them?

Simpalm’s willingness to go the extra mile set them apart from other vendors we’ve worked with over the years. Knowledge and experience are key, but many of our projects require some extra attention given the fast-paced nature of the events industry. Simpalm met our challenge and got the job done.

Are there any areas they could improve?

No.

5.0

Overall Score They were an extremely dedicated partner and helped us achieve our goals.

5.0 Scheduling

ON TIME / DEADLINES

They met our deadlines and implemented changes from the client.

5.0 Cost

Value / within estimates

Simpalm was upfront about the cost for the project, which helped us create an accurate budget.

5.0 Quality

Service & deliverables

They were detail-oriented and made sure we were aware of any issues.

5.0 NPS

Willing to refer

They're capable of handling fast-paced digital projects and deliver high-quality products.

Mobile App Development

Jul 28, 2017

the project

Android Development for Media Distribution App

“Anyone who wants a quality product delivered on time should go for Simpalm.”

Mobile App Development

$50,000 to $199,999

Feb. - July 2017

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Feb. - July 2017

Project summary:

Simpalm assisted an internal team with Android development and the user experience of an app that provides access to entertainment media. The developers reviewed the existing code and helped launch a beta version.

1,001-5,000 Employees

Chicago Metro Area

Product Manager, Media Company

Verified

the reviewer

Product Manager, Media Company

Entertainment

1,001-5,000 Employees

Chicago Metro Area

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“Anyone who wants a quality product delivered on time should go for Simpalm.”

Jul 28, 2017

Feedback summary:

Simpalm’s developers had experience in optimizing existing code within a limited timeframe. They consistently hit milestones, communicated clearly, and were willing to work on-site. These factors facilitated the swift launch of a high-quality app.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am one of the project managers of a rental company that provides DVDs, Blu-rays, and video games. We also offer kiosk services. I’m responsible for initiating new projects, streamlining requirements, and educating our engineers to make sure that they’re following expected tasks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

We were looking for more resources to build new functionality for our Android app, which could be accessed on the Play Store by our end users. At that time, our team was handling multiple projects.

SOLUTION

What was the scope of their involvement?

We had iOS teams at work, so Simpalm received mockups and specifications for the user experience. They also got input from our business analyst. Before the project started, Simpalm’s manager on the engineer side met with the developers to make sure that they had enough experience. They reviewed our existing code and made sure that they understood the project completely. We only did the beta release of this version.

What is the team dynamic?

There were 2 Android developers from Simpalm.

How did you come to work with Simpalm?

One of our colleagues referred us to Simpalm. We then looked at some of the apps that they had published on the App Store and Play Store. We also looked up the company itself, their services, and how long they had been in this industry. Simpalm seemed to have enough experience in this field, so we decided that they could help us out on the Android development side.

The other good thing was that they were also based in Chicago, which gave us more confidence. We were able to meet in person before even initiating anything. Simpalm checked that they would be able to work with the existing code and complete the requirements within the timeline.

How much have you invested with them?

We spent about $200,000 on their services.

What is the status of this engagement?

We started working together February 2017 and the app was published in July 2017. It has been released to specified users only. We’re still keeping it confidential on the organization level. We have more projects in the pipeline, and Simpalm is definitely one of our first references.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The developers at Simpalm adapt to the environment pretty well and did an excellent job. Right now, the app has about 10 million downloads on the Play Store. Currently, we are not expecting a lot of feedback because the app has only gone to individual users. In the next few months, we will be able to get more feedback and then make enhancements. We will then get help again from Simpalm.

How did Simpalm perform from a project management standpoint?

It was fabulous. Simpalm completed the project within the timeline that was specified. We did not have a project manager. Instead, we used our own project management tool, a DSS [decision support system]. We collaborated with all of the team members through that. We also had stand-up meetings every day. It was an on-site project, so Simpalm’s developers weren’t working remotely. They fell in line with our team, and there were no issues with communication.

What did you find most impressive about them?

They had a lot of experience in understanding existing code, which was a good thing because our code was not freshly written. It was challenging to adapt to that code and put all these new functionalities in the existing app within a short period of time, but Simpalm did really well. Anyone who wants a quality product delivered on time should go for Simpalm.

Are there any areas they could improve?

I wish they had more resources available. We could have done some of our other projects at the same time. I don’t have any complaints other than that.

5.0

Overall Score Simpalm was great, and they had experience in this field. Whatever the expectations were for the end users, they made sure that the end product delivered that result.

5.0 Scheduling

ON TIME / DEADLINES

They were always available whenever we needed them. They made sure that the product team met the deadline that was promised to the shareholders.

5.0 Cost

Value / within estimates

It was fair.

5.0 Quality

Service & deliverables

They were very experienced and followed the latest trends in development. They did a good job with that.

5.0 NPS

Willing to refer

Mobile App Development

Jan 09, 2017

the project

App Development Medical-Focused Startup

"It was not a problem to them that I wasn’t experienced in app building, and they were willing to walk me through the process."

Mobile App Development

$10,000 to $49,999

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Project summary:

SimPalm delivered a bilingual (English and Spanish) mobile app available on the iOS and Android platform. The app disseminates information regarding pregnancy.

1-10 Employees

Fairfax County, Virginia

Gina Halderman

Founder, Medical Software Innovation

Verified

the reviewer

Founder, Medical Software Innovation

Gina Halderman

Information Technology

1-10 Employees

Fairfax County, Virginia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"It was not a problem to them that I wasn’t experienced in app building, and they were willing to walk me through the process."

Jan 09, 2017

Feedback summary:

The app delivered by SimPalm has been downloaded 8,000 times since July 2016, the client and users compliment that it’s very intuitive and easy to use.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Medical Software Innovation produced a pregnancy app on Android and iPhone that came out in July. It gives users lots of information about pregnancy.

I’m the founder. The company consists of just my husband and me.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simpalm?

We wanted to have a mobile app developed.

SOLUTION

What was the scope of their involvement?

The app is available in English and Spanish.

How did you come to work with Simpalm?

I found them online in the Washington area. I went to meet them and felt like the director really understood what I wanted. It was not a problem to them that I wasn’t experienced in app building, and they were willing to walk me through the process. I also chose them because their rates were really good compared to other quotes I got.

How much have you invested with Simpalm?

The project cost $25,000 for both apps in both languages.

What is the status of this engagement?

The project took a year but could’ve gone faster if I was fully focused on it.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s been downloaded 8,000 times since July. Users say it’s very intuitive and easy to use.

What did you find most impressive about Simpalm?

I had a weekly telephone call with the regional rep who I worked with most. They set up a specific place where I could list the changes I wanted on the app, and I got an email when each task was completed.

Are there any areas Simpalm could improve?

Anything negative was attributed to my inexperience. The process went very well.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

There were no surprises.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Mobile App Development

Feb 18, 2016

the project

Mobile App Development for Audiobook Publisher

"They've been able to finalize everything we've thrown at them in a timely manner."

Mobile App Development

$10,000 to $49,999

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Project summary:

Simpalm worked on various projects and enhancement initiatives for a media company's existing applications on the Titanium platform for Android and iOS. They later developed a new Android tablet app.

1-10 Employees

Washington, DC Metro Area

President, Audiobook Publisher

Verified

the reviewer

President, Audiobook Publisher

Media

1-10 Employees

Washington, DC Metro Area

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They've been able to finalize everything we've thrown at them in a timely manner."

Feb 18, 2016

Feedback summary:

In-house staff had high praise for Simpalm's ability to rework complicated apps while incorporating DRM, in-app purchases, bookmarks, and offline listings. The agency completed each project within the allotted timeframe and budget. Their management was consistent despite changes in the project’s scope.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Audiobooks Now is a digital online audiobook download and streaming service. Customers have access to our products through our website and mobile apps. The apps are a huge part of our business, given the convenience of portable devices.

What is your position?

I'm the president of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Simpalm?

The original developer for our apps used a platform called Titanium, which was supposed to be a cross-platform solution that allowed using the same source code across different operating systems. The resulted apps worked well for the most part, but the developer left our project. We needed to find someone else that could work using Titanium, which was a difficult platform to work with by its nature. It was challenging for someone to take over existing work.

SOLUTION

Please describe the scope of their involvement in greater detail.

Simpalm was able to reproduce our apps for native Android and iOS, which was a breakthrough in many ways. It made the apps work more efficiently, and it gave us a codebase, which could be picked up by a different developer easily.

They did a phenomenal job of translating our existing apps into their respective native versions. Simpalm worked on a fixed-cost basis, which was ideal from our standpoint. We knew that they would finish the job without any cost fluctuations.

The design came from the existing apps entirely. Simpalm also made a customized version of our Android app for the Barnes and Noble NOOK.

How did you come to work with Simpalm?

We were looking for a developer within our area. They're located close to our company. I've met with them a few times, but most of the work has been done through phone conversations and emails subsequently.

Price was also a big concern for us, given that we're just starting up our business. It was important to keep costs low, since we didn't have a revenue stream coming from the service yet.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost for our original project was between $10-50,000.

What is the status of this engagement?

The work is ongoing. Simpalm's main challenge was to redo our Android and iOS apps. Since completion, they've been enhancing them, adding features like a sleep timer for the audiobook player and changing playback speed. They will be building Apple CarPlay into our iOS app, since listening to audiobooks in their car is an important feature for people with long commutes.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They've been able to finalize everything we've thrown at them in a timely manner and at an extremely affordable price.

The apps that Simpalm created for us are very complex, and they’ve made them work exactly as we wanted. Our requirements included managing DRM [digital rights management]-protected content, which involved using encrypted files and keeping the information secure, while still offering a seamless experience for the user. Whether they purchased a DRM-free or a DRM-protected book, it will play and work the same. We also have a player that constantly creates bookmarks and offers offline listening, and our users can also make purchases through the apps.

We've had a lot of positive feedback for the apps on the Play Store and Apple App Store.

How did Simpalm perform from a project management standpoint?

We were assigned a project manager who has remained with us from the beginning, even when we switched to the iOS development team. We had one constant point of contact, which meant that we didn't have to reiterate the same items to different people. We were also assigned a second point of contact which we could call upon if we ever had any issues.

What distinguishes Simpalm from other providers?

We've been able to communicate with them effectively, and they've completed tasks in a timely manner, at an affordable price. These combined attributes were hard to find with the other app developers we've looked at.

Is there anything Simpalm could have improved or done differently?

I can only remember one instance where a task took longer than expected to complete. Their owner got involved, and they were able to finish it right away.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Contact

Creating Mobile Apps and Web Apps

headquarters

other locations

Focus

Portfolio

Window Nation - Deal Maker App

Shipboxx App - Easy to Ship & Save

Social Event Hosting App - Festi Food and Friends App

Social Media App for Bar - TaptIn

Digital Book App - AudioBooksNow

International Univercity App - GWU Elliott 360

Social App for School and Collage - MyCollege Connect

Tipsta App

Window Nation

Bar & Club Stats

MyTrainerGPS

Verigo App

Winematch Connect

Pregnancy Care App

Wellmom App

App for Association

WineMatchConnct

iOS Android Invoicing App ZohoInvoice

Roammeo Android Tablet GPS Routing App

iOS App Sylde Forte Mobile Payment

ePort Mobile Payment App

Podium Cue iPad App

iOS Social App TripFriend

PayWithIt - Payment App

iOS Interactive Game App Caught Being Good

AudioChef - 2014 App Store Featured Best Cooking App

iOS Social App Sportsfan

Home Automation App - SmartLights

iOS Android Food Truck Finding App - TruckSpotting

Reviews

Reviews

the project

the reviewer

the review

Sep 25, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 17, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

May 14, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 07, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Apr 26, 2018

the review

ON TIME / DEADLINES

Value / within estimates