Simpalm

BACKGROUND

Please describe your company and position.

I am the Co-Founder of an E-Learning Company

Describe what your company does in a single sentence.

We are an eLearning company, providing interactive lessons, interactive videos, gamification and activities to students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Building mobile apps on iOS and Android

SOLUTION

How did you find Simpalm?

Referral

Why did you select Simpalm over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Simpalm were assigned to this project?

5

Describe the scope of work in detail. Please include a summary of key deliverables.

• Figma Designs (Wireframes + Visuals)
• iOS App 
• Android App 
• Backend Database on AWS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our mobile apps are live on iOS and Android. 
• They delivered in time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were using agile methodology for the project. We were assigned a PM, who was managing the design and development team. We had weekly catchup calls and were using basecamp for project management. Initially they worked on the design of the app, they delivered clickable wireframes, which were approved by our team. 

They completed the project in around 6 months. In the development phase, we used to get the tested built for final acceptance. We went a little bit above the budget, that was due to us adding some requirements. They also published our apps in the app store.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have resources onshore and offshore, this helped us to get the quality and pricing.

Are there any areas for improvement or something Simpalm could have done differently?

We are happy with their service.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Litesport

Describe what your company does in a single sentence.

Litesport, formerly Liteboxer, combines hit music, game dynamics, and expert training to create the world's most immersive workouts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Building marketing website.
• Building a web app with functionality.

SOLUTION

How did you find Simpalm?

Online Search

Why did you select Simpalm over others?

• Great culture fit
• Company values aligned

How many teammates from Simpalm were assigned to this project?

3

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for an agency who has good experience in building similar website and web applications. They designed and developed a marketing website and a functional web portal: 

• Clickable designs on Figma 
• Wordpress Website 
• Functional webportal/Web App using PHP and React.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our marketing website is live. 
• Our web app is live. 
• They are supporting the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We only had to deal with their Project Manager, and he was communicating with the rest of the team, including the designer and developers. We had a weekly call scheduled and used to get the update with the demo. All the tasks and schedules were set up in the Basecamp. They delivered most of the tasks on time. Very responsive team.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were able to give us some great suggestions.

Are there any areas for improvement or something Simpalm could have done differently?

I wish they provided digital marketing as well.

BACKGROUND

Please describe your company and position.

I am the Human Resource Director of First Point.

Describe what your company does in a single sentence.

We provide technology-based services to the telecom industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

Custom mobile app development for iOS and Android platforms

SOLUTION

How did you find Simpalm?

Clutch Site

Why did you select Simpalm over others?

• Good value for cost
• they did similar project in the past

How many teammates from Simpalm were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a functional requirement document for the project. They created clickable wireframes and design prototypes for the app. The build app for iOS and Android using ReactNative. They wrote test case and tested the app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our apps are live on iTunes and Google Play. They are providing us with ongoing support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed the scrum methodology with a three-week sprint. They have assigned a very experienced PM who followed the timeline and budget constraints very well. We are very happy with their timeline. Whenever we had a concern, we reached out to them and got a response within 24 hours.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very effective in their work. Even though we were on different continents, we were able to communicate very well and deliver the project.

Are there any areas for improvement or something Simpalm could have done differently?

I wish they had a team in the UK.

BACKGROUND

Please describe your company and position.

I am the Owner of RTP Fitness & Recovery

Describe what your company does in a single sentence.

Providing muscle recovery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Custom Mobile App Development

SOLUTION

How did you find Simpalm?

Online Search

Why did you select Simpalm over others?

• Close to my geographic location
• Pricing fits our budget
• Very good communiation

How many teammates from Simpalm were assigned to this project?

5

Describe the scope of work in detail. Please include a summary of key deliverables.

I am launching a digital startup in the fitness industry. It helps fitness freaks to connect with the coaches and gyms who can meet their specific routines and requirements. It also helps gyms and coaches to build a loyal clientele. We looked for a local company in Chicago and found their presentation and proposal very good to decided to work with them. 

One of our clients had a requirement to build a native mobile app and we did not have an internal team for this project. We were looking to hire a reliable team to meet our client’s requirements. We decided to hire Simpalm because they had a very good experience with a strong background in building native mobile apps for iOS and Android platforms. We provided them with our requirement specifications. 

Simpalm’s team of project managers, developers, and testers worked on the project and provided weekly updates on the progress. They finished native iOS and Android app development, app designing, and backend development and delivered the project under our budget in around 6 months time. We are satisfied with Simpalm’s work and we will hire them for the maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our iOS and Android Apps are live. 
• Our web/backend is live. 
• They also created the staging environment for development and testing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Agile development since we had to build the product fast with several features. They had assigned a PM who was running the project in two week sprint. In Discovery and Design, they did two calls a week. They had assigned a local PM who was very good. They were able to complete the whole design with feedback in 8 weeks and completed the development/testing in 4 months. Most of the milestones were delivered on time.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are local, provided high quality apps.

Are there any areas for improvement or something Simpalm could have done differently?

We are happy working with them.

BACKGROUND

Please describe your company and position.

I am the Director of Human Resource of Roth Staffing

Describe what your company does in a single sentence.

Roth Staffing provides staffing services to clients from various industry sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Custom mobile app development

SOLUTION

How did you find Simpalm?

Clutch Site

Why did you select Simpalm over others?

• Good value for cost
• Experience in fintech

How many teammates from Simpalm were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One of our client had a requirement to build a native mobile app and we did not have an internal team for this project. We were looking to hire a reliable team to meet our client's requirements. We decided to hire Simpalm because they had a very good experience with a strong background in building native mobile apps for iOS and Android Platforms. 

We provided them with our requirement specifications. Simpalm's team of project managers, developers, and testers worked on the project and provided weekly updates on the progress. They provided native iOS and Android app development, app design, and backend development and delivered our project under our budget in around 9 months time. We are satisfied with Simpalm's work and will hire them for the maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They build an iOS app, Android app, backend database and API on AWS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Simpalm had assigned a very experienced PM and business analyst on the project. We started the project with a kickoff call and the PM explained the project very well. PM used Basecamp as a project management tool and created all the tasks and timeline in the Basecamp. Project was broken into multiple milestones and timelines were assigned.We were able to communicate with developers and testes as well in the Basecamp. They were able to meet all the timeline closely with some delays.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We loved their UIUX design team, they produced excellent designs for the apps and tested it with a focus group.

Are there any areas for improvement or something Simpalm could have done differently?

I wish they had a digital marketing team as well so that we could give them marketing business but i understand, that's a different skill set.

BACKGROUND

Please describe your company and position.

I am the CEO of ZipID, Inc.

Describe what your company does in a single sentence.

Provides a SaaS tool in both web and mobile application that each has different users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• develop mobile app from scratch
• develop web app from scratch
• integrate 3rd party SDK and custom code into mobile app

SOLUTION

How did you find Simpalm?

Online Search

Why did you select Simpalm over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Simpalm were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Mobile iOS application development and submission to Apple. 
• Web application development. 
• Integration of web application with mobile application to send and receive transactions. 
• UX/UI design of both 
• Integration of a 3rd party SDK with customized code

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All milestones were met and the application works tremendously well. Two other developers had failed prior to Simpalm.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is thorough and sometimes thinks of issues we had not. On the other hand, sometimes a little slow to respond. However, the methodical approach means things actually work. This is an honest firm as well. I trust working with them as they have proven their value. And they are nice people.

What was your primary form of communication with Simpalm?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to actually execute the project. Others had failed.

Are there any areas for improvement or something Simpalm could have done differently?

Quicker to respond and get things done.

BACKGROUND

Please describe your company and position.

I am the CFO of Midwest Evaluation and Research

Describe what your company does in a single sentence.

Midwest Evaluation and Research, LLC works to make the lives of the most at-risk people better and do this by working exclusively with not-for-profit entities that serve disempowered and disenfranchised populations across the United States to make them better at what they do.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Create a user app
• Create a backend database

SOLUTION

How did you find Simpalm?

Referral

Why did you select Simpalm over others?

• Pricing fit our budget
• Referred to me

How many teammates from Simpalm were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Milestone #1A: Understanding of Requirements 
  • Client will share the detailed requirements of the project. 
  • Simpalm will review the provided requirements and will create a Functional Requirement Document (FRD) for the project. 
  • Client will review the FRD document and provide feedback. 
• Milestone #1B: Wireframes 
  • Simpalm will create the wireframes for the mobile apps as per the requirements. 
  • Client will review the wireframes, provide feedback as appropriate and approval to proceed. 
• Milestone #1C: Visual Designing 
  • Simpalm will create all the visual designs and assets for the mobile apps as per the requirements. 
  • Client will review the visual designs, provide feedback as appropriate and approval to proceed. 2.1.2. Task Area 2: Mobile App Development 
• Milestone #2A: UI Coding for Mobile App Following are the high-level requirements of this milestone: 
  • Simpalm will do user interface coding of the mobile app. 
  • Simpalm’s team will do the smoke testing on the user interface and release it to the client. 
  • The client will do the user acceptance testing and provide approval to Simpalm. 
• Milestone #2B: Implementation of Functionality Following are the high-level requirements of this milestone: 
  • Registration: Users can register within the system by taking their basic contact information (name, phone, address, email) and a keycode – an alphanumeric code associated with the project – given to them during their in-person classes. 
  • Link Survey: Users will receive the links for surveys in the app. 
  • Login: Users can log in using email and password. 
  • Reset Password: User ability to reset password and lookup username via associated email or phone. 
  • Survey: Users complete a follow-up survey after project completion. MER confirms that surveys will be created by a third-party tool. MER’s preference is to provide these keys to participants during classes. 
  • Push notifications: Users will receive push notifications from the admin for surveys, payments and other messages. 
  • User will receive messages for payments and gift cards, These payments will be made by an external link to PayPal, Venmo, CashApp into our app. 
  • Contact Page: Contact page with MER contact information 
  • Simpalm’s team will do the smoke testing on the build and release it to the client. 
  • The client will do the user acceptance testing and provide approval to Simpalm. 
• Milestone #2C: Production Deployment Following are the high-level requirements of this milestone: 
  • Prepare Production Build of the App 
  • Client will prepare the content for the App Store and Google Play. 
  • Deploy the App on the Apple Store and Play Store 
  • Go-Live 2.1.3. Task Area 3: Backend Design and Development 
• Milestone #3A: Understanding of Requirements and Server Design Document Following are the high-level requirements of this milestone: 
  • Setting up the server 
  • Table design 
  • API Design 
  • Develop all the Tables 
  • Develop all the APIs 
  • Test the APIs 
• Milestone #3B: Production Deployment Following are the high-level requirements of this milestone: 
  • Client will provide Simpalm access to their cloud backend environment. 
  • Simpalm will deploy the backend database and APIs in the Client’s backend environment. 2.1.4. Task Area 4: Web Admin Panel Development 
• Milestone #4A: UI Coding for Web Admin Panel Following are the high-level requirements of this milestone: 
  • Simpalm will do user interface coding of the Web Admin Panel. 
  • Simpalm’s team will do the smoke testing on the user interface and release it to the client. 
  • The client will do the user acceptance testing and provide approval to Simpalm. 
• Milestone #4B: Implementation of Functionality Following are the high-level requirements of this milestone: 
  • Admin can log in using the username and password. 
  • Admin can add and modify users as requested. 
  • Admin can view users by group. 
  • Admin can send push notifications to users. 
  • Admin will be able to issue survey keys as needed. 
  • MER Staff will add survey links in the admin panel, and will push them to the users based upon the group. Admin will create survey links in the external platform. 
  • Admin can log out from the App. 
  • Simpalm’s team will do the smoke testing on the build and release it to the client.
  • The client will do the user acceptance testing and provide approval to Simpalm 
• Milestone #4C: Production Deployment Following are the high-level requirements of this milestone: 
  • Client will provide Simpalm, access to their cloud backend environment. 
  • Simpalm will deploy the Web Admin Panel in the Client's backend environment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful enrollment of a participant; Successful access to the backend for admins

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The PM assigned to us was amazing. He was responsive and broke down development to our team with little expereince. Items were delivered on time and scope creep was addressed as it came up, instead of after.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The flexibility and transparency of deliverables impressed me.

Are there any areas for improvement or something Simpalm could have done differently?

Understanding the project entirely first would be better in the future. Even before planning, another conversation to get a closer quote to the actual work would've been nice.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder at Gbanga | innovative game development of Gbanga - Mixed-reality game

Describe what your company does in a single sentence.

Innovative game development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Custom Mobile App Development

SOLUTION

How did you find Simpalm?

• Online Search

Why did you select Simpalm over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

What was the size of Simpalm’s team?

10-49

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a game studio company and we needed a reliable partner to build a mobile app for one of our projects. We needed a team who could build native iOS and Android App for our project. We did not have an internal team to build native iOS and Android App, so we decided to hire a team for the project.

We liked Simpalm because they have very good experience in custom app development and they had a global delivery model. We provided them our own UIUX design and specifications. They did a kickoff with a PM/BA, Developers and testers. They provided us weekly updates and delivered the project in around 10 months. We are very happy with their services and will continue to use them for support and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They built an iOS App forb us; App is live.
• They built Android App for us which is live.
• They built backend database and API on AWS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Simpalm has assigned a very experienced PM on the project, who explained the process very well. PM used basecamp as a project management tool and created all the tasks and timeline in the Basecamp. They were able ton meet all the timelines closely with some delays.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a team located in three continents, which were helpful to maintain the cost and quality.

Are there any areas for improvement or something Simpalm could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Procurement Manager of Insight

Describe what your company does in a single sentence.

We are an enterprise technology company providing IT services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simpalm to accomplish?

• Build a Custom Mobile App

SOLUTION

How did you find Simpalm?

Clutch Site

Why did you select Simpalm over others?

• High ratings
• Good value for cost

What was the size of Simpalm’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We did not have the internal bandwidth to build this App so we decided to outsource it. We needed an educational app for our sales team and Simpalm did the UIUX design, Cross Platform App development and admin web interface development for our project. They delivered the design in around 6 weeks and completed the app in around 3 months. They used Reactnative to build the app on iOS and Android.

They built the backend in NodeJS and admin interface was built using React. We have been very happy with Simpalm and still using them for support and mantenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The created the clickable designs for the app
• They published app on iOS
• They Published app on Android

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They assigned a Project Manager to us in USA and the communication from PM was excellent. They used Basecamp for project management. PM understood our requirements and was able to deliver high quality product.

What was your primary form of communication with Simpalm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very mobile app-centric, and they were able to finish the project on time and within the budget. They billed us on milestone basis.

Are there any areas for improvement or something Simpalm could have done differently?

I am happy with their work.

BACKGROUND

Please describe your company and your position there.

I am the owner of tree services firm based in northwest Connecticut.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simpalm, and what were your goals?

We had been managing our work in multiple platforms (excel, google sheets, handwritten notes, PDF notes, etc) and needed a single custom solution to manage all our services. We needed a system that would be extremely user-friendly and would bring together all our various hodge-podge tracking systems into one intuitive web-based application.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had no luck finding a vendor through personal contacts, despite my background in computer science. So I did a deep dive on Google and SimPalm made an excellent initial impression based on their many positive client testimonials and reviews, the breadth of their experience, and their team's expertise.

When I reached out, they were immediately responsive to my inquiry, but never pushy. They understood my needs quickly and gave me a very clear proposal detailing what the project would involve, and I felt very confident moving forward with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project involved everything from scoping and design, to development, Q/A, and deployment. It ultimately took around a year from design to production, and now we are doing ongoing enhancement work.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with one project manager, who led a team of a handful of people on the SimPalm side for design and development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I had a very clear idea of my requirements for this project from the start, but it was more complex than I initially anticipated. SimPalm's project manager was able to clearly identify our priorities and keep us on track. We started using the software about a month ago and are absolutely thrilled. It does everything we hoped it would do, and more. We are already seeing that it is going to be a game-changer for our business.

Describe their project management style, including communication tools and timeliness.

SimPalm paired me with a phenomenal project manager from the start, who asked all the right questions, thought deeply about our project needs, and took great care to understand all the ins and outs of our work. His attention to detail has been fantastic. We have had many meetings over Zoom and track all project details on Basecamp. They have been extremely responsive, communicative, and transparent from day one.

What did you find most impressive or unique about this company?

SimPalm was very clear from the outset about all the various steps that would be involved in this project. They provided me with milestone information at every step of the way, with clear milestone-associated costs and due dates. The entire process felt very collaborative and transparent. I have felt that they were a partner in this project, and that we are both deeply invested in its success.

Are there any areas for improvement or something they could have done differently?

None.