Goji Labs

BACKGROUND

Please describe your company and position.

I am the CEO of a copper-clad laminate retailer

Describe what your company does in a single sentence.

We specialize in the import and export of copper-clad laminates.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• building a new and informative website

SOLUTION

How did you find Goji Labs?

• Online Search
• Clutch Site

Why did you select Goji Labs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our scope of work involved extensive discussions, brainstorming sessions, and collaboration with the team to design an informative website tailored to our customers' needs. We successfully implemented a search and filter system that enables efficient product identification.

Key Deliverables:

• Collaborative Website Design: We worked closely with the team to create a website that prioritizes customer understanding and user-friendliness.
• Search and Filter System: We developed and integrated a robust search and filter functionality to streamline the product identification process, enhancing user experience.
• Informative Content: Our content strategy included crafting informative content to provide valuable information to our customers, aiding their understanding of our products and services.
• User-Centric Design: The website design focused on delivering a seamless and user-centric experience, ensuring that customers can easily navigate and find relevant information.
• Enhanced Customer Engagement: Through these efforts, we aimed to improve customer engagement and satisfaction by delivering a website that meets their needs effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded measurable outcomes that clearly demonstrate progress and success:

• Enhanced Website Accessibility: The newly developed website significantly improved readability and accessibility, making it easier for users to access and browse our product offerings.
• Positive Customer Feedback: Customer feedback has been overwhelmingly positive, with customers expressing their satisfaction with the website's aesthetics and ease of navigation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach is characterized by meticulous attention to detail and a strong emphasis on communication. They adeptly structured the project schedule with flexibility and consistently provided accurate deadlines. They demonstrated an excellent ability to accommodate my busy timeline, ultimately delivering the desired outcomes within the specified deadlines.

What was your primary form of communication with Goji Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most to me about this company is their exceptional company culture and the effortless rapport I developed with their team. Each member exudes a wonderful blend of professionalism and friendliness, establishing a strong connection with customers.

Are there any areas for improvement or something Goji Labs could have done differently?

Currently, there are no areas for improvement or any specific changes that Goji Labs could have made differently.

BACKGROUND

Please describe your company and position.

I am the Founder of Fitness Pact

Describe what your company does in a single sentence.

A social, fitness motivation app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Develop an app
• Provide expertise in determining which features returned the most value
• Provide design concepts
• Provide ongoing support and development

SOLUTION

How did you find Goji Labs?

• Online Search
• Clutch Site

Why did you select Goji Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build an app from the ground up. Which included everything from identifying problem statements, developing user stories, feature set determination, KPIS, UI/UX development and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included the development of the app, and the continual functioning of the app without bugs or interruptions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The app was beautifully designed and built on schedule. Not a single milestone was missed throughout the progression of the project. The team communicated the timeline very diligently and delivered on it without ever feeling like we were rushing progress to meet a deadline.

What was your primary form of communication with Goji Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was continually impressed with how Goji shared in the enthusiasm for the project. They were extremely knowledgeable and fun to work with. It was a very clear sense that we were one team. They made a massive contribution to the ultimate direction and functionality of the app. They were comfortable pushing back on bad ideas in a non-intrusive way, and contribute better ones.

I was continuously impressed with what they were able to deliver within the budget and timeline. It far exceeded our expectations.

Are there any areas for improvement or something Goji Labs could have done differently?

Nothing to speak of. We were overly impressed and will continue to work with Goji Labs in the future.

BACKGROUND

Please describe your company and position.

I am the Founder of a social network company. 

Describe what your company does in a single sentence.

We are an exclusive social network that connects former college & pro athletes with other athletes in their area.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Design "proof of concept" mobile app
• Build "proof of concept" mobile app
• Iterate mobile app to find product market fit

SOLUTION

How did you find Goji Labs?

Referral

Why did you select Goji Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goji supported the full build of our mobile app. Goji drove the tactical design effort from our customer & brand strategy through HiFis. Goji then built our mobile app from scratch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design phase included tactical lofi and hifi wireframes. Build phase included app launch in the app store & QA assurance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Goji did a great job of delivering both the design & build phase on time and on budget. They have been very transparent and pragmatic over the course of our build especially. As the needs of our users became more apparent, we were able to easily tweak our plan and stay within budget.

What was your primary form of communication with Goji Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The design phase and the autonomy in the build phase were very impressive. The design phase was highly iterative and led to great hifis that reflected our understanding of our user's needs. The build phase was then executed very autonomously. I was able to focus on business development without being too in the weeds in the development.

Are there any areas for improvement or something Goji Labs could have done differently?

None I can think of at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing technology at a fintech insurance company. We provide a mobile app that allows users to take a test drive. Based on how they drive, we provide them with an insurance quote tailored to their driving capabilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We were looking to build a unique UX for our customers, so we needed a UX development partner.

SOLUTION

What was the scope of their involvement?

Goji Labs has designed the UX behind our app and supported our website development work. Initially, we just gave them a general idea of what we wanted, and they engaged with our stakeholders and me to gather the required information to do their work. Since then, we’ve worked along with their product and UX design teams throughout multiple iterations to design low- and high-fidelity prototypes of the app.

So far, Goji Labs has delivered the first part of the prototype work, and we’re currently working on the rest of the project. Our goal is for them to develop and support our entire product. As for the technology stack, they’ve used Figma for the designs, HTML for web development, and a couple of CMS technologies for content management. Moreover, they’ve developed API integrations.

What is the team composition?

We’ve mainly worked with a product designer, a UX designer, and a couple of engineers in charge of website development.

How did you come to work with Goji Labs?

Goji Labs had worked with our CMO in the past, and he liked their work, so he brought them into this project.

How much have you invested with them?

We’ve estimated a total investment of $500,000, and we’ve spent half that amount so far.

What is the status of this engagement?

We started working together around March 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Goji Labs has delivered very high-quality work.

How did Goji Labs perform from a project management standpoint?

Goji Labs has always delivered within schedules and even ahead of schedule. Initially, we provided them with loosely defined requirements, and they still were very proactive and involved in the process to help us hit the deadlines.

Moreover, Goji Labs’ responsiveness and service have been better than other providers. Their team uses a project management tool on their end; we don’t use it jointly. However, we use Slack and Zoom to communicate.

What did you find most impressive about them?

Goji Labs is very forward-thinking and knowledgeable in their space. A lot of their ideas have been very modern and lucrative, and they’ve been able to design a plan to incorporate those ideas into our project. That quality of theirs is great because they don’t sit back and wait on us. Instead, they bring their own ideas to the table and collectively work through those ideas to create the best designs.

Are there any areas they could improve?

We’ve had a short engagement, and everything has been great so far — they’re probably one of the best companies we’ve worked with.

Do you have any advice for potential customers?

Come up with a plan yourself and prepare adequate documentation; it will be very beneficial. Goji Labs is incredibly receptive to both inputs.

BACKGROUND

Please describe your company and your position there.

I'm a Chief Delivery Manager and acted as a PM on this project with GojiLabs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goji Labs?

We were aiming to release a basketball manager simulation game with Blockchain and NFT integration where users acquire players as NFT cards. We need some help to create a compelling and brand-new UI and UX design to merge the classical game (WEB2) and blockchain (WEB3) experience. Unfortunately due to the strategic reasons we had to stop the project just at the end of Design phase (we intended to continue with Development phase afterwards).

SOLUTION

How did you select this vendor?

We performed online search shortlisted GojiLabs to proceed. After few rounds of presentations we decided to go with GojiLabs.

Describe the project in detail and walk through the stages of the project.

In a very structured manner GojiLabs lead us through 5 stages:

• Discovery workshop
• Research
• Information architecture
• Low-fi design
• User testing
• High-fi design (not finished)

How many resources from the vendor's team worked with you, and what were their positions?

My team worked closely with UI/UX designers and managed by PM. In total we interacted with 3-6 people from GojiLabs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

GojiLabs delivered:

• Discovery workshop
• Research phase (User personas, market findings + insights, potential features set)
• information architecture of the game Website
• Low-fi design (15 interactive sophisticated screens)
• 2 User testings with focus groups
• High-fi design (not finished)

How effective was the workflow between your team and theirs?

April, a PM from GojiLabs, was very communicative and well organized, proper communication helped to identify issues early and handle quickly. Meetings/calls had clear agenda with targets.

What did you find most impressive or unique about this company?

We were impressed with their willingness to help us succeed.

Are there any areas for improvement or something they could have done differently?

Deep dive into Blockchain industry , this is our future.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a personal recommendations platform, and I’m responsible for the overall business strategy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We engaged with Goji Labs on a complete UI/UX mapping project in order to figure out the structure and details of how we should implement our vision.

SOLUTION

What was the scope of their involvement?

We provided Goji Labs with our idea and vision of what we wanted to accomplish, who the users of our platform would be, what value we wanted to provide to each user, and what features we wanted to implement. After that, Goji Labs held a series of workshops, where we put together a list of features, inputs, and outputs. Based on that, they were able to give us the flow and options for the UX, as well as what the screens would look like. 

Their team also engaged with our potential customers; they had interviews with them to validate our business plan, including the features and functions. They gave us feedback on the value that our customers were looking for as well. They were able to map everything out in the UI/UX using Figma.

What is the team composition?

We worked with David (Founder), Phil (Lead Product Designer), and their project lead.

How did you come to work with Goji Labs?

We found them through Google research and Clutch.

How much have you invested in them?

We spent around $50,000.

What is the status of this engagement?

We worked with them from April–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It is hard to measure, but the UI/UX always needs to be something new and create a wow factor. Goji Labs were able to accomplish that for us; the design they delivered was very simple and had an intuitive flow.

How did Goji Labs perform from a project management standpoint?

From a project management perspective, we had one or two engagement calls per week. They used Jira to show their long- and short-term plans for the project. Moreover, they stuck to the schedule 100%, and they clearly broke down the amount of work effectively. We used Slack and Google Meet for collaborative video calls and screen sharing.

What did you find most impressive about them?

Goji Labs tried to validate our business plan, which we thought was unique. They weren’t just taking what we wanted and converting that into the UI/UX, but they went in-depth into what we were trying to accomplish with our business and even got feedback from our potential customers. Their team was also very knowledgeable about the latest UI/UX trends.

Are there any areas they could improve?

I can’t think of anything they can improve on. They were able to meet all of our expectations, and we had a very good working relationship with them.

Do you have any advice for potential customers?

Put a lot of emphasis on the preliminary workshops — get as many open points clarified and be specific during each workshop.

BACKGROUND

Please describe your company and your position there.

I am a Director at VNSC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goji Labs, and what were your goals?

The VNSC app was created to streamline patient referrals and to provide excellent patient care in a timely manner. For so long the only way to request an appointment with a physician is to call the office, be placed on hold for an unspecified amount of time, and hope for the best. We know that this process can be daunting which is why we’ve created a unique solution for patients and physicians alike. Using the app takes seconds, all we request is your contact information and a reason for the appointment.

The app allows you to choose your physician based on the diagnosis you’ve provided. After the process is complete your physician and the office staff will receive a notification. Once received, we will give you a call to work out the details.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a company with proven results, excellent references, examples of completed projects, availability, clear communication, and that aesthetically matched our vision for the app and web platform. We found all of the above and more at Goji. Their team was a pleasure to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We frequently met during the project's design phase to discuss the app goals and objectives, we workshopped ideas and issues, then we began the research phase of the project, and we came up with an experience flow for an app user. Once that was complete we got design samples and very accurate Hi-Fi designs. Once the design was settled it was time for development to take over, we had a version of the app nearly weeks after. The team was very reliable and we were well informed of what goes on behind the scenes.

How many resources from the vendor's team worked with you, and what were their positions?

We interacted with a few different team members, from design, development, and administration. Our PM worked to keep everyone in the loop.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app upon completion was gorgeous and efficient. It works exactly as intended. Everyone who has experience with it has been very pleased by the results.

Describe their project management style, including communication tools and timeliness.

We worked closely with many team members and the CEO, who was very involved throughout the entire development process.

What did you find most impressive or unique about this company?

The most impressive quality of Goji is its team. During design, we worked with Phil who was exceptional, he really heard our ideas and implemented them well. Our PM Birgitte was terrific, she was diligent and effective. She described each development step in detail, we learned a lot from her. The CEO, David, was involved in each step, he made sure that our vision, timeline, and goals were met. They were always available to answer any questions we had.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m the CXO at TruConnect, a telecommunications provider of lifeline and affordable connectivity program services for low-income customers throughout the US. Over 48 million people are eligible for our services, and our goal is to bridge the digital divide. I’m responsible for product marketing and customer experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We had a sign-up process that we needed to update and improve to be more mobile-centric and apply best practices in UX design. Essentially, we were looking to improve the performance of our onboarding process and make it easier for customers to get through the steps. This was a complicated challenge, and we engaged Goji Labs to help us work through it because we didn’t have internal design resources.

SOLUTION

What was the scope of their involvement?

Goji Labs is providing us with UI/UX design services. They’re optimizing our existing solution and all its underlying constraints. The team has worked with our technical and engineering teams to ensure they understand the challenges of our backend and then interpreted what we needed for the frontend design. As for technologies, they’re using Figma and FigJam. 

We started with a UX research phase where we did outreach to existing customers, and they worked to go through our existing UX to map out all the essential features that needed to be deployed. Based on customer feedback and UX issues the Goji Labs team encountered, we put together a plan to develop low-fidelity wireframes. We could quickly modify and edit these wireframes based on the core principles we wanted to apply as we explored a broad range of potential solutions, including a conversational commerce solution. 

Overall, we’ve used the Double Diamond methodology in this process; we started in the ideation phase and then narrowed the ideas down. Going into the implementation phase, we’ve also approached a wide set of possibilities and narrowed them down to our ideal solutions. The project is near the finish line; Goji Labs will only make a few refinements before the project moves to our engineers. 

What is the team composition?

We work with an account manager who oversees the entire project. Additionally, there are two core designers; one functions as a lead designer, and the other focuses on functional design. We also have direct access to Goji Labs’ owner. 

How did you come to work with Goji Labs?

I knew folks who were doing assessments of potential branding and marketing partners, and they recommended Clutch as a good place to discover quality reviews. I was looking for someone in the LA area who could work directly with our team to solve the sorts of problems we were dealing with, and Goji Labs had the experience. 

We vetted a couple of different providers, and Goji Labs’ goal-directed design approach marched our expectations; they had a highly collaborative methodology, taking inputs from cross-functional teams. Additionally, we liked that they were smaller, so they could prioritize our project. 

What is the status of this engagement?

We started working together in May 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everyone we've run the design by has been really encouraged by our outcomes. Goji Labs has provided greater detail into our customers' motivations, goals, questions, and problems as they get through their user journey. Moreover, the team has a high degree of empathy for the problem we're solving, which is super important in design solutions. 

Goji Labs has led a highly collaborative process. The team isn't afraid to let us know when they have feedback on an idea. They're ready to bring their expertise to the table and make a case for why we might want to do one thing versus another, which is super valuable. 

How did Goji Labs perform from a project management standpoint?

Their team has done the bulk of the project management work, walking us from one design phase to the next. We meet twice a week and have a Slack channel to address questions throughout the week in real time. The team is highly responsive as we deal with challenges and technical considerations.

At first, we were under the assumption that the best way to make our collaboration work was to hash out ideas in person. However, Goji Labs has a way of working collaboratively online that's surprised us. We use Figma to crack the code on the asymmetric comments throughout the design process. 

Moreover, expectations are clearly set out, and they're upfront about how changes would impact schedules. They also understand our timelines and expectations for them. For example, at one point, we had many questions about what our customers might think about a given process. We asked them what the impact would be if we decided to interview 5–10 customers to get feedback, and they adjusted the schedule by 2–3 weeks. Ultimately, we've been able to come to a consensus on the right amount of effort to solve a problem.

What did you find most impressive about them?

I'm impressed by how nimble and upfront Goji Labs is. One of my biggest concerns with a UI/UX design project is a tendency to get stuck on a problem and circle the drain on it. While there are many laterals we could have gone down, Goji Labs doesn't get caught up in problems that aren't impactful to the overall project. For example, they weren't stuck in the research phase forever. The team has done the right amount of research to make good decisions but not a deep analysis that would take months we don't have. 

Are there any areas they could improve?

We would have more in-person sessions in an ideal scenario. There have been a handful of times when getting to the board helped us. On other occasions, we've had to peel off our team to go through everything Goji Labs has provided to ensure we're all good. Although I would have liked to have met with them in person more throughout the process, it wasn't feasible.  

Do you have any advice for potential customers?

Be clear and upfront about your goals. Although Goji Labs is very accommodating and ready to solve whatever design challenges you throw at them, you should consider the impact of those requests on the schedule. They're very upfront, so make sure your goals are aligned.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Athlete Ventures. We offer technology solutions and services to universities and student-athletes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We were trying to build the MVP of a SaaS platform that universities and student-athletes could use, helping us centralize our business activities through it.

SOLUTION

What was the scope of their involvement?

Goji Labs has helped us develop our platform’s MVP. Initially, we had a research and validation phase where they helped me coordinate and facilitate interviews to understand our customer’s pain points and desires, helping us formulate our strategy. Then, we went into the design phase where we designed the platform and defined its MVP functionality based on our findings.

After the design phase, we moved into the development phase, where Goji Labs developed the MVP. As for the technology stack, they used Ruby on Rails to build it from scratch. Now, they’re in charge of the platform’s maintenance and hosting.

Our platform is a marketplace with three user types: sponsors, who act as marketing directors; student-athletes, who act as influencers and make money based on their name; and universities. The platform helps connect athletes with sponsors, facilitates contracts, and allows transactions through a Stripe API integration. Additionally, we use our platform to route the contracts to the student universities for approval to ensure they meet the state guidelines.

What is the team composition?

I’ve worked with Dylan and Phil (Product Designers), Suasit (Product Manager), David (Founder & CEO), and two developers.

How did you come to work with Goji Labs?

I found them through research.

How much have you invested with them?

We’ve spent around $325,000.

What is the status of this engagement?

We started working together in September 2021, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We launched our platform around a month ago. Although we haven’t onboarded a significant number of users yet, we’ve seen some increased traffic to our site. We didn’t have something tangible to sell before, so this platform has given us credibility in the market, resulting in more sales conversations.

How did Goji Labs perform from a project management standpoint?

From a project management perspective, we were a bit delayed and over budget. We use Notion to manage the project and Slack, Zoom, and phone calls to communicate.

What did you find most impressive about them?

Goji Labs’ strengths are their ability to work fast and put themselves in our shoes to understand what we’re trying to achieve. They’ve taken the project into their own hands and done their own research to come back with recommendations. They’ve done the latter very well, helping me open my eyes and remove the bias I had about the project before engaging with them.

Are there any areas they could improve?

It would have been great if Goji Labs had done additional due diligence and was more transparent about the timeline and budget.

Do you have any advice for potential customers?

Have clear goals in mind and align the project’s roadmap with those goals so that everyone moves in the same direction.

BACKGROUND

Introduce your business and what you do there.

I'm the Chief Data Officer for ALPHA Facilities Solutions. We’re an architecture and engineering firm providing facility asset management services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We wanted to build a corporate website that could be edited and managed by our marketing team that doesn't have any web development experience. Our goal was to be able to change or upload content with minimal effort.

SOLUTION

What was the scope of their involvement?

Goji Labs developed our website from scratch using the WordPress framework. We asked their team to design the pages in a way that was more text focused so we could describe our services clearly and in detail.

The site has been launched, and Goji Labs currently provides hosting and maintenance. They also act as our consultants and are specifically involved in helping us design and develop any major updates and changes.

What is the team composition?

We’ve mostly worked with David (Founder & CEO), who also does most of the consulting with us.

How did you come to work with Goji Labs?

Goji Labs developed a website for another company that we happen to work with. They were a highly recommended agency to work with, and we liked what we saw on their website, so we decided to engage them.

How much have you invested with them?

We spent around $30,000–$50,000.

What is the status of this engagement?

We started working with them in Q1 2019, and they’re still providing maintenance services to this day. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website came out really nice, and Goji Labs has done a great job of developing everything quickly. We’ve launched successfully with little to no issues. 

The website now allows us to make very quick edits and changes ourselves. Even without any technical experience, I’m able to go in, tweak the content, and easily publish whatever has been saved. We consider it a big success that we’re able to independently operate our site without the need for a third party. 

How did Goji Labs perform from a project management standpoint?

Anytime we ask for something, Goji Labs responds quickly and responsibly. They provide us details on matters we’re uncertain about, and they make sure that we get what we really need as opposed to getting what we think we need. Their ability to meet deadlines and present quotes are all very good as well.

We mostly communicate through email, but we’re able to see any changes or updates they make on the website itself. That’s usually how we work back and forth, with them updating the pages and us going in to update the content. We also do video and phone conferences from time to time. 

What did you find most impressive about them?

I’m most impressed by how we get to interact with the decision makers, and I believe that’s owed to the size of their organization. We can do things a lot faster because we’re working directly with the people who can make the necessary changes for us. David’s involvement is also very assuring; it’s how we know we’re going to get good quality services.

Are there any areas they could improve?

No, I can’t think of anything. This is our first time going into a project like this, and Goji Labs has set the bar. 

Do you have any advice for potential customers?

Be sure to know what you’re looking or asking for. It helps to draw it out or put together a visual representation using screenshots, mockups or even just Word or PowerPoint documents. This will make it easier for your development partner to project what you’re looking for.