STRV

What evidence can you share that demonstrates the impact of the engagement?

We got a nicely designed and working product within the scope and budget. They fulfilled the expectations we had for them.

How did STRV perform from a project management standpoint?

Project management is one of their biggest strengths. We don’t have it in-house, and it’s important for an external agency to have. They were very proactive in communication. We had frequent meetings. We communicated with the team through Slack, and they also used a project management tool. 

We knew what they were doing at all times. The project manager was there to step in if the developers weren’t on the same page or needed something. When the project manager sensed that the communication between our developers and their developers wasn’t ideal, she’d step in. They’re really thorough and know what they’re doing.

What did you find most impressive about them?

STRV really cares about the product as a whole. They want it to be usable. They pay attention to detail so that the end-user can enjoy using it. They work on it as if it were their own.

The project management is really good. The communication was very open, and we could quickly go through any questions or concerns on either side.

Are there any areas they could improve?

The project manager changed midway through the project. It would’ve been better if the new one didn’t have to come up to speed on the project. Our developers had to get used to working with a new person. However, the new project manager did successfully take over, so it wasn’t a big problem after all.

Do you have any advice for potential customers?

Have really clear goals in mind when you start the project. Know what the project should achieve, and give the designer a lot of freedom in getting the design to a state where it can achieve those goals. They’re really good at designing mobile apps. It’s very beneficial to give them freedom in designing the user flows and the UI.

What evidence can you share that demonstrates the impact of the engagement? 

As time goes on, STRV continues to build the right product. They’ve been ahead of the curve in ensuring a great product and customer experience.  

On the product side, we use Google Analytics to optimize leads and track metrics. We ensure that our customers are getting a great experience—whether that’s finding different defects or resolving confusion. We also track metrics on the hours each developer spends on a project and their impact. They’ve been overachieving on several levels. The experience we’ve had while working with them has been great.

How did STRV perform from a project management standpoint?

From a project management standpoint, they’ve done very well. Communication has been amazing. We have monthly stand-in meetings, but if I need additional information, they’re always available to answer questions. Their door is always open.

There’s a ten-hour time difference between our team and theirs, but they still get back to us in a timely manner.

What did you find most impressive about them?

First, the ability to scale developers at a rapid pace. Second, they customize the development process. I’ve worked with other offshore teams in the past, and it’s been very difficult.

Their team had gone above and beyond. They actually sent a developer here to work out of our office. That’s a big deal. They’re able to join meetings, interact with us, and get to know what we really need.

Are there any areas they could improve?

At the beginning of our project, we had a few communication issues when rotating developers into our project. We had a few gaps between developers that would stall productivity. But, we’ve figured out the right process and are able to transition between developers smoothly.

Do you have any advice for potential customers?

You’ll get high-quality engineers that work quickly and efficiently. They’ll definitely bring your business new customers. We had a great experience.

What evidence can you share that demonstrates the impact of the engagement?

Our projects are very event-oriented, so as long as they’re completed to our specifications, it’s been a success. STRV’s work has been well received by our internal team. 

How did STRV perform from a project management standpoint?

They’ve been great. Our current project manager is very thorough and looks at the past, present, and future. One of the things we appreciate is that they communicate very well. They’re also very realistic, and they’ll push back on timelines if our go-live dates are too aggressive. 

STRV’s team is forthcoming and honest in the work that they provide for us. They’re there to help us and make our products as successful as possible.

What did you find most impressive about them?

The team is pliable, innovative, and creative, and they deliver on-edge technology. When it comes to development, they’re willing to ride the wave with us and make constant changes. For instance, if there’s a new regulation and we need to switch gears, they’re right there with us. 

Are there any areas they could improve?

In everything, there is always room for improvement. Throughout my time working with them, I’ve seen STRV take strides to better not only elements of the platform but also our business relationship. As a young company, we’ve gone through lots of change that pushed and challenged us to hone the quality of our product. I can’t say I’ve experienced a period of time where we’ve seen any degradation in their work as a result of our fast-paced growth. STRV has been consistent every step of the way. Even anticipating certain changes and making adjustments resulting in favorable outcomes for us and our investors.

Any advice for potential customers?

Our experience is that STRV is the engine that will catapult you. Know what you want before you go to them, because they’re an open canvas and can create whatever you want. If what you want isn’t pretty, the picture they sketch won’t be either.