Brainvire Infotech Inc

What evidence can you share that demonstrates the impact of the engagement? 

We have quite a complex infrastructure because we have thousands of products. Like any programming project, there were a few issues, but we were able to iron those out. The site is about 98% effective. I’ve only heard positive things from consumers.

Unfortunately, we launched the site in the middle of the COVID-19 pandemic, and just after the Christmas season, so it’s hard to see how much the platform really impacted sales.

How did Brainvire Infotech Inc perform from a project management standpoint?

They were very dedicated and worked crazy hours because of the time difference. Especially after we launched, the made a tremendous effort to make sure everything was operational. They were pretty efficient and got the job done.

What did you find most impressive about them?

They’re very versatile and seem to be proficient in many areas. For our needs, they were on-the-ball. They definitely knew what they were doing.

Are there any areas they could improve?

Communication has to be very clear, especially when working with an overseas team like them. There were some cultural and perception differences, so that was difficult at first, but we were able to get through it due to excellent project management.

Do you have any advice for potential customers?

Be understanding. People need to make sure that their scope is clearly defined.  

What evidence can you share that demonstrates the impact of the engagement?

It was delivered fully but we are now talking about new scopes for the project. We are expanding the scope to new areas that we never included in the first part. We haven’t done the official launch yet, but it is fully operational. We had a soft launch and there were 1,000 users there already.

Before launching the website, we have to go through a soft launch to get people to register and have them use it. That is the phase we are in now. We want to get the word out, to get as many people on board and register before we put in a heavy budget on marketing and spend a lot on campaigning.

It was a great experience working with them. They have a great team that is dedicated and very communicative. We exchanged ideas and they were always there to support our ambitions.

How did Brainvire Infotech Inc perform from a project management standpoint?

It has been excellent. We had weekly meetings and a task list where we could see a live feed of what was going on for each task. They kept sending us update patches every month. I think it was an organized project. It was smooth because both parties knew exactly what they wanted, and maybe that is one of the reasons it was a very smooth project for us.

What did you find most impressive about them?

Overall, I think Brainvire Infotech Inc is capable of doing what they promised in the scope. I did a few projects with other companies and sometimes you receive a proposal but the company might not necessarily be capable of doing it. Brainvire Infotech Inc is a capable company. They have the resources, and when they put something in their scope, we can trust that they will deliver.

Are there any areas they could improve?

I really don’t see any areas that made me think twice about them. There is nothing really to mention when it comes to areas of improvement which is why I want to work with them even more on additional stuff.

Do you have any advice for potential customers?

They have to be really clear on what they want to do from day one. That means that they should have everything detailed before they engage with any company.

For Brainvire Infotech Inc, the best part is that they have business people on their team if the customer does not know exactly what they want. I would recommend that a user invest a bit more and engage with the business people at Brainvire Infotech Inc to put the right proposal in place instead of wasting money and time on something that may be broken at the end. Don’t be afraid to invest a bit more to build a business plan or strategy at the beginning of your project because it will save you a lot of time and a lot of money when you engage in developing the application, project, or platform.

What evidence can you share that demonstrates the impact of the engagement?

They provide a weekly output of the hours worked toward certain goals. I can track what they’ve completed and test each build they send to me for bugs. For the most part, if I find a few bugs and the app isn’t crashing, that’s a major improvement over our previous situation. Anecdotally, we’ve seen big improvements to our product with them on board.  

How did Brainvire Infotech Inc perform from a project management standpoint?

They set the project up in Jira, which allowed me to follow and track their progress, plans, and recommendations. I always knew what was being prioritized this way. They kept our budget restrictions in mind, working with me to schedule our must-haves into the scope. Their team generally tracks well on timeline estimates but could consider our budget a bit more proactively.  

What did you find most impressive about them?

They were very transparent in their processes and open to feedback whenever we have it. The customer service element of the relationship has been helpful. If I’m having issues, I’m able to speak freely with the manager to ensure that we’re on the same page. Even though we’re a small firm, they make us feel like an important client. They’re very quick to respond to us.

Are there any areas they could improve?

I generally have to remind our manager to ensure that our budget is completely accounted for in the build. If they could track scope, schedule, and budget, that would be helpful. Otherwise, they handle our requirements and timelines well. 

Do you have any advice for potential customers?

Set expectations up front and take time with their team to ensure that they understand your mission. To get the most out of their team, make sure you’re providing that information from the start. Otherwise, I recommend working with them.

What evidence can you share that demonstrates the impact of the engagement?

The success of the project for us has been two pronged. One aspect that I look at in my role is the savings from the work, which for us is expected to save more than the cost of the project itself within less than a year.

On top of that, we have dramatically reduced the time it takes to support any given customer and are targeting a reduction to half the time we currently spend. In our preliminary demos and testing we think that we will hit that target, which is really satisfying for us.

How did Brainvire Infotech perform from a project management standpoint?

They have been onboard with us and flexible with changing requirements since day one. Over the past few months we’ve been meeting with them almost every day, going through an agile type of environment and demoing various modules that they are working on as we go. Their support has been very helpful and made clear that they are both knowledgeable in what they do and committed to the success of our project.

What did you find most impressive about them?

One of the biggest things I like about this time as compared to some other vendors I have worked with in the past is the proactiveness with which they deal with things. The fact that they are always ready to go and jump into a new aspect of the project has really stood out to me.

Are there any areas they could improve?

I don’t have any complaints about their services at all. If there’s one thing they could do to improve it might be to spend a little more time trying to understand our business and how we operate, but that hasn’t been a detriment to the project by any means.

Do you have any advice for potential customers?

One thing I learned through this engagement is how important it is to be extremely clear in your requirements and explaining exactly what you want. Because we are a small company and had very tight timelines, having all of the details nailed down helped us to really stick to those timelines.