What was the scope of their involvement?
Brainvire is building our mobile apps. The first one was a telemedicine platform built on behalf of a client. These kinds of solutions rely heavily on the mobile devices’ cameras and microphones to provide interface between doctor and patient. The app was custom-built for Android and iOS and incorporates the functionality documentation we provided.
We outlined what kind of information the patient needed to supply before they interface with a provider and how to locate a caretaker. There’s a scheduling tool and a list for patients to view the next available provider. Patients are entered into a queue and assigned to physicians.
Our on-site team worked alongside Brainvire’s to design the features. They coded it as a mobile platform and delivered the test-flight build which we could install on on-site mobile devices. Our internal team handled all testing.
Our next project was our company’s venture into its own telemedicine product. Brainvire used business knowledge they gained from building a similar product for our client to help us build our own platform.
They’re currently working on creating a mobile app for our core Careington business which focuses on discount dental products. The app will allow users to search for discounts through our network of providers. Once they become members, they can go to the post-sale side of things and schedule appointments, search for nearby providers, look at the discounts available for each one, and get a discount card within the app.
We’re in sprint three of the development phase for this project. The apps will be available for Android and iOS.
What is the team composition?
They assigned a project manager on their end who handles day-to-day activities. He also acts as delivery manager to make sure that he understands our timelines, what needs to be done, and where we are in the project. He’s assigned resources when we’ve needed to ramp the project up or down.
Brainvire has assigned one or more developers as well. There are typically one or two developers for Android and iOS. Most of the platforms we’ve built with them haven’t been native, so the developers have basically worked on both concurrently.
Brainvire’s CEO is our main contact. He acts as the liaison between us and their team in the form of an account manager. He visits our company every 3–12 months in order to understand our expectations, future plans, and ways in which we wish to grow as a company in order to provide the right resources.
How did you come to work with Brainvire Infotech?
They were working with the company on a consulting basis before I joined. We knew that they had expertise with mobile apps, so we asked them for a proof of concept. Brainvire did a good job with it, so we went forward with the mobile app development project.
How much have you invested with them?
Our spend has varied. The first project was client-driven in terms of requirements and had a total development cost of $50,000. The Careington telemedicine app cost between $10,000–$15,000. We estimate that the dental products app will cost between $25,000–$30,000.
What is the status of this engagement?
Brainvire was already working for the company when I joined in July 2015. They continued supporting the first app until recently when we requested new changes and features for it. The client has decided to no longer pursue development.
Brainvire transformed their client’s vision into functioning web- and mobile-based platforms, despite being unfamiliar with the insurance industry. Since providing digital marketing services, the site’s bounce rate has decreased by 50% and the client’s profits have increased significantly.