Brainvire Infotech Inc

Introduce your business and what you do there.

I’m an executive at a nationwide telecommunications carrier. We offer a Communications Platform as a Service (CPaaS) solution.

What challenge were you trying to address with Brainvire Infotech Inc?

We were looking to replace our previous development partner with a more robust team.

What was the scope of their involvement?

Brainvire Infotech Inc helps us with anything to do with Node.js, PostgreSQL, and MongoDB. They provide behind-the-scenes work for us and primarily work under our in-house development team.

What is the team composition?

We’ve worked with around 3–5 developers, but only three are working with us on a full-time basis. In addition, we’ve interacted with Chintan (CEO).

How did you come to work with Brainvire Infotech Inc?

I had worked with Brainvire Infotech Inc on a couple of small projects in the past. Since they delivered as promised, we continued to build our working relationship with them.

How much have you invested with them?

We spent $6,500–$8,000 per month. 

What is the status of this engagement?

The project started in July 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Due to the nature of the project, we don’t have any metrics. However, the team works in a timely and systematic fashion. We have a good working relationship with them.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re organized and meet deadlines. I manage the project with our technology director, and our in-house development team leads the development. We communicate with them regularly via Skype.

What did you find most impressive about them?

They have a deep understanding and expertise in all the platforms we require. Brainvire Infotech Inc’s development skills are highly impressive. 

We also appreciate that they’re able to bring additional resources when needed. Working with the team has been a great experience.

Are there any areas they could improve?

No, I think they’ve done a great job.

Do you have any advice for potential customers?

Be organized and understand precisely what you’re looking for in terms of the end product. They’re going to do the work based only on what you tell them, so be clear to avoid constant revisions.

Introduce your business and what you do there.

I’m the head of digital for a consumer goods manufacturer. We’re one of the largest adhesive manufacturers in India, working with multiple industries, such as construction, chemical, furniture, plumbing, and electrical. Additionally, we have direct-to-consumer brands and a huge field marketing presence in India.

I take care of everything related to the adoption of new technologies, creating mobile applications, and other technology-related things, as well as customer experience and manufacturing.

What challenge were you trying to address with Brainvire Infotech Inc?

Brainvire works on multiple levels with us and has solved numerous project-related problems.

What was the scope of their involvement?

Brainvire has built an application for frontline marketing staff. They’ve helped us on the mobility front and used React.JS to build it. They’ve also worked with us to develop the entire user application.

End users are contractors who are using adhesives to create furniture or plumbers who are using our products to fill pipes. Brainvire has helped us hugely on mobility and Azure Cloud to set up some new-age containerization on Azure.

What is the team composition?

We have at least 15 people on the team, including developers.

How did you come to work with Brainvire Infotech Inc?

I’d worked with Brainvire before, so I recommended them for this project.

How much have you invested in them?

We’ve spent close to $500,000.

What is the status of this engagement?

Our engagement began in November 2020, and we’re still working with them.

What evidence can you share that demonstrates the impact of the engagement?

There has been a lot of positive feedback and users are happy, so we’re going to increase our business with them.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’ve put business analysts and project managers in place, which has helped the team understand what we’re developing. My team has also found Brainvire quite helpful — they explain everything and help them manage projects and understand new technologies.

We use Jira to manage the project with Brainvire.

What did you find most impressive about them?

They are committed to delivering on time, the quality of resources is high, and they’re flexible. Additionally, they try out and work on new technologies.

Are there any areas they could improve?

They could strengthen their working culture in terms of understanding the requirements from a business angle. That’s the only thing I could give them feedback on, although that can be improved throughout the engagement.

Do you have any advice for potential customers?

If I could do something differently, I would ask the team to document things better internally.

Introduce your business and what you do there.

I’m a technical consultant at United Pharmacy, a pharmacy chain. We have around 280 pharmacies

What challenge were you trying to address with Brainvire Infotech Inc?

We had an e-commerce website and application, but the provider wasn’t that great. We did an audit of the site and apps that we had, looked at all the issues, and realized the code wasn’t great.  We then decided to work with a different company and rebuild it.

What was the scope of their involvement?

Brainvire Infotech Inc redid our website and iOS and Android apps from scratch — the apps are created in Native, and they’re using Magento for the e-commerce site. We'll go live soon with the website and mobile apps, and they’ll continue to provide maintenance and feature development.

How did you come to work with Brainvire Infotech Inc?

We found them through a Google search; their trust rating was pretty good.

How much have you invested with them?

We’ve spent $400,000 with them so far.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Our marketing department is heading this project, and they’ve been in close contact with the team. They’ve been looking at it step-by-step, and they all like it.

How did Brainvire Infotech Inc perform from a project management standpoint?

In terms of tools, we use Jira and Kanban. Everything’s detailed as to what they’re working on, what was being tested, etc. Also, whenever we had any issues or questions, they’re available even after hours and always deliver on the established deadlines.

What did you find most impressive about them?

They’re great at their work; we haven’t had an issue with what they show us — everything is squeaky clean. They also do their QA and testing really well.

Are there any areas they could improve?

I don’t think there’s anything they can improve on. The only thing could be for them to have people who deal with our Arabic language, but that’s not their fault.

Do you have any advice for potential customers?

Have good communication with them. Also, get them what they need on time — they’ll ask you for input on many things.

Introduce your business and what you do there.

I’m the CIO and head project manager for ABC Hardware Inc. and Special Events. We have a series of brick-and-mortar hardware stores in the Western New York region as well as three special event stores where we rent party-based equipment to customers. 

On top of that, we’re a True Value Hardware affiliate, which means we take orders from customers using the True Value network and have items shipped directly from True Value warehouses to their homes.

What challenge were you trying to address with Brainvire Infotech Inc?

We were trying to come up with a system that allowed us to control our inventory, manage our warehouse, and combine our sales into an omnichannel environment. The solution also needed to have a rental component and shipping system where we could fulfill orders from our warehouse for customer pickup. Finally, we wanted to utilize the True Value API to handle orders shipped from True Value warehouses directly to our customers’ houses.

What was the scope of their involvement? 

Brainvire Infotech Inc has built out our omnichannel platform. The first phase involved investigating the True Value API to determine the best e-commerce ecosystem. Once we settled on Magento, we moved to the second phase where we did our due diligence to determine if we needed Magento Community or Magento Enterprise (Adobe Commerce). 

In Phase 3, we identified Odoo as a suitable ERP system. We’re currently still working on the rental side as well as the B2B portals for Adobe Commerce. 

What is the team composition? 

I work with about eight people, including a head Magento engineer, two junior Magento engineers, and two Odoo engineers. On the server-side, they’ve assigned someone to help us choose the best server, hosting location, and maintenance package. There’s also an overall project manager.

How did you come to work with Brainvire Infotech Inc?

I had an existing relationship with Brainvire Infotech Inc from working with them on an integration while at my previous company. The project was pretty similar but less complex. I did some additional research just to make sure that other people out there were having similar experiences with them.

How much have you invested with them?

We’ve invested about $125,000.

What is the status of this engagement?

The project started in June 2020, and it’s still ongoing. The pandemic has slowed things down a bit from our end.

What evidence can you share that demonstrates the impact of the engagement?

By tapping into the True Value API and bringing it into our Magento e-commerce system, we’ve been able to distribute True Value products across the world and make income off of it. We’ve seen quite a good increase in sales as a result.

Additionally, we’ve centralized our warehouse and special events inventory, which was led to an increase in sales now that we have much better visibility on our products. We know when an item is booked and when it’s blocked out, so we’re not over-promising and underdelivering as much anymore.

Finally, we have a better understanding of what our margins are. We now know which products to push and pull back based on profitability.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc really excels in project management using Jira, Odoo ticketing, Skype, email, and Google Meet. That helps in terms of team coordination and communication. Also, they always have people available during my critical work hours, even though I’m in New York while they’re in India. 

What did you find most impressive about them?

I like how they feel more like a partner than a contractor. The team does a great job of understanding what your needs and wants are from the project’s perspective and then fulfilling that. They don’t just do what you ask them to do — rather, they make suggestions and talk through growth opportunities within the integration based on their experience with other customers.

The other aspect that I like about them is their accessibility. From the underlying workers to the CEO himself, I can access really high-level personnel if there are ever any issues or if I want to check in on how the project is going.

Are there any areas they could improve?

They have a lot of people working within departments, so you sometimes have to work with different people from one project to the next. That means taking the time to get to know their style while they learn yours. I’d like to see a more consistent, dedicated team that we could carry through everything. 

Other than that, I don’t have any criticisms about the quality of their work, communication, nor price. 

Do you have any advice for potential customers?

Be comfortable communicating through Skype and Jira and understand those platforms. Also, for any project that Brainvire Infotech Inc is working on, it’s best to have a dedicated project manager. Don’t assign someone who has a lot of other existing duties and have them fit these integrations in because there’s so much detail involved. You need someone who can give these projects their full attention and manage that bidirectional communication. 

This review was published on October 1, 2018.

Kevin Clor

CIO, ABC Hardware

Retail

11-50 Employees

Buffalo, New York

$50,000 to $199,999

Jun 2018 - Aug 2018

Project summary

Brainvire Infotech Inc developed an e-commerce platform using Magento 2. They integrated an existing API system to the platform for retail efficiency and created appealing flyers for the site’s frontend.

Feedback summary

The new platform makes processing, shipping, and tracking orders more streamlined, and product inventory is easier to update. The dynamic system allows for all products to be viewed and purchased in one location. Brainvire Infotech Inc's team was communicative and easy to work with.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO for ABC Hardware. We are a member of the True Value Hardware Network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

Since we’re a member of a network that offers over 200,000 products, we needed a coherent, comprehensive, and efficient way to sell from all facilities. We sell to both individuals and companies from 13 locations in the US, so we sought a way to organize and streamline our process. We wanted an online platform to keep track of inventory, product information, and take care of order fulfillment.

SOLUTION

What was the scope of their involvement?

Initially, they developed an e-commerce platform through Magento 2 and incorporated our API system into it. They designed the Magento 2 platform to have a dynamic and responsive theme, integrating Braintree for payments. They then developed the system to update according to True Values Hardware’s catalog automatically and added the Linux tool cron to refresh all product information. Additionally, they produced high-definition flyers for our services and posted them on our site.

What is the team composition?

I primarily worked with the project manager.

How did you come to work with Brainvire Infotech Inc?

I spoke with one of Brainvire Infotech’s teammates at a tradeshow, and we decided to work with them after hearing about their API experience.

How much have you invested with them?

We spent $50,000 on this project.

What is the status of this engagement?

We worked together from June–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are now able to offer True Value Hardware’s entire catalog in one location. Our company can also expedite shipping because the platform allows us to pick the closest distribution center. The system accepts PayPal, Apple Pay, and Google Pay, making digital transactions easier. Because of their work, we can access our product information more dynamically.

How did Brainvire Infotech Inc perform from a project management standpoint?

I communicated with the project manager on a daily basis. We primarily used Skype to interface and Jira to schedule tasks and organize project information. They were excellent when it came to managing their time and responsibilities. Though there were various elements of the project to deal with simultaneously, they remained responsive and were able to prioritize tasks.

What did you find most impressive about them?

They were always willing to apply their expertise to solve any issues and fully understand the vision for the project. Their ability to make quality suggestions and implement them stood out. All of their solutions were easy to use and conflict-free. There were never any surprises from them; they spelled everything out from the beginning.

Are there any areas they could improve?

It could be beneficial to them to offer their customized services to a Magento-based market for more business opportunities.

Do you have any advice for potential customers?

It’s important to know who your point of contact is and what timeframe you need everything accomplished in. Being comfortable with Skype and Jira could be beneficial.

Star Ratings

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

Introduce your business and what you do there.

I’m the managing director of an EdTech company.

What challenge were you trying to address with Brainvire Infotech Inc?

We wanted to upgrade and upscale our system to cater to a larger sector of the educational industry. The goal was to build an AI for the benefit of both students and teaching institutions.

What was the scope of their involvement?

Brainvire has built an ecosystem of web and Android apps, wherein every stakeholder (teachers, students, parents) has specific roles, responsibilities, targets, and achievements.

What is the team composition?

There are 12–15 people working on our project, including a project manager, an IT head, and developers.

How did you come to work with Brainvire Infotech Inc?

Chintan (CEO) was a close connection, so we had an idea of how big and good the company was. We got in touch with Brainvire and started the project straight away.

How much have you invested with them?

The cost so far is 6,000,000 Indian rupees (approximately $81,000 USD).

What is the status of this engagement?

We started working with Brainvire in February 2021, and it’s an ongoing relationship.

What evidence can you share that demonstrates the impact of the engagement?

We started with a simple system with Brainvire, and now we have components tailored for all the different industry stakeholders in the industry: teachers, students, and parents. We’ve gotten a lot of positive feedback from clients on the new interface. The system is better and more comprehensive than it was, and we haven’t found any bugs.

How did Brainvire Infotech Inc perform from a project management standpoint?

They presented a comprehensive SOW, taking out a lot of time to understand the project before actually starting. Thanks to this crystal-clear picture, we knew what we were building out and what the timelines and structure were. Brainvire has met deadlines 9 out of 10 times.

There’ve been a lot of people involved in developing the app, and Brainvire coordinates very well amongst themselves and with us. We use Jira to track the work on a daily basis, and we communicate through email and Skype. My technical team is always on Skype.

What did you find most impressive about them?

Beyond implementation, Brainvire has come up with good ideas about what we should build into the system. 

Additionally, I appreciate their systematic approach and understanding of what we want. They study what our competitors are delivering and use their expertise to make user-friendly systems. They come up with out-of-the-box ideas to make products with good positioning in the public domain.

Are there any areas they could improve?

They could work on timelines, whether it’s the overall achievement of the project or the time taken to build a particular feature. Brainvire’s team does quality work, but they take more time to give things an extra edge.

Do you have any advice for future clients of theirs?

Go ahead. Brainvire is a one-stop solution. They’ll take care of your IT needs in the most appropriate manner.

Please describe your company and your position there.

I am the CEO at Obeo LLC. Obeo is a matchmaking service with a sole focus on the travel niche.

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We wanted to develop an app that was easy to use, appealing to the eye, and to act as platform for travelers to meet one another.

How did you select this vendor and what were the deciding factors?

We were looking at multiple developers at first and when we spoke to BrainVire they almost immediately understood what we were trying to accomplish and how to accomplish it. They offered reasonable pricing and were very patient and polite with us. The apps they have made before were also a deciding factor because of their recognition.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had calls prior to us actually starting to make sure we had this idea down. They drew up UI designs and would change it as we saw fit. Once development started they were never late and always delivered on time, even with development they would change things as we needed them to be changed and were very patient in doing so.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two from BrainVire’s business team to hash out pricing when we needed to add something and a project manager. Each of them we spoke to were incredibly polite and were always ready to be on call.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are nearing the impending release of our app and are so happy with the work BrainVire produced, they brought our vision to life and really made it an app to be proud of.

Describe their project management style, including communication tools and timeliness.

Communication at times could be difficult because of language barriers, however, it would always work out in the end and we’d reach that common understanding. They were very patient when it came to this and would move on until they fully understood what needed to be done. The timeliness we experienced was perfect, there was never a moment when their delivery on anything (UI/UX, development releases, etc) was late.

What did you find most impressive or unique about this company?

Everything we said we wanted to add, they can always do. I thought some things we wanted would be impossible or would be way out of our price range. Also I thought how fast BrainVire worked to produce results was impressive as well, we’d put in a request for additional features or tweaks to little things within the app and they’d have it done and presentable by the next day.

Are there any areas for improvement or something they could have done differently?

There could be improvements on contract negotiations, we went into it thinking there’d be some features that turned out wouldn’t. There was some miscommunication on that end.

Introduce your business and what you do there.

I’m the CEO and head of product development at a New-York-based digital design agency.

What challenge were you trying to address with Brainvire Infotech Inc?

We had a lot of WordPress websites to implement, and we needed the right skill sets for that.

What was the scope of their involvement?

We’ve done 2–3 projects with Brainvire, both building from scratch and overhauling existing websites.

In the project I was involved in, there was a lot of pressure from the client to launch the site in one month. We took over from the previous vendor, which was more of a website design company than a product design one. The original site was very basic, and we were tasked with implementing a really advanced design to perfection.

Brainvire implemented a really dynamic homepage in a week. We replaced 15 pages on the website. It aligned with the client’s brand, had things like micro-animations, and worked seamlessly on mobile and desktop. It also had integrations with HubSpot and a careers provider.

What is the team composition?

We’ve worked with about five people from Brainvire, including a project manager.

How did you come to work with Brainvire Infotech Inc?

We looked at a lot of vendors, and I believe we found Brainvire on Clutch. They had high ratings, and they’d done a lot of WordPress work. During our initial call, it sounded like they knew what they were talking about.

How much have you invested with them?

The total cost so far is around $50,000.

What is the status of this engagement?

We started working with Brainvire in December 2020, and the relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Brainvire has the ability to really adhere to the designs, which matters especially with the more dynamic ones. We’ve given them some challenging designs, and they’ve come through.

The customer response is very positive. They’re getting much higher engagement and conversions, and there’s generally a much more elevated experience for users.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re very structured. We use Jira, Google Sheets, and Slack, and we follow weekly sprints. They give us daily updates before and after starting the work. They make accurate estimates, and they’ve never been late.

What did you find most impressive about them?

Brainvire is proactive. They’re very skilled at WordPress development, although they can do more complex work than that. They have a good sense of best practices, and they’ve made a lot of recommendations to us.

Are there any areas they could improve?

There really isn't anything that comes to mind. We’ve had a positive experience with Brainvire.

Do you have any advice for future clients of theirs?

They should make sure to have well-defined requirements and designs. Once Brainvire gets going, they’ll move so fast that the client might run out of things to give them. There should be a well-defined backlog in place.

Introduce your business and what you do there.

I’m the owner of a digital marketing business.

What challenge were you trying to address with Brainvire Infotech Inc?

We wanted to get more traffic and leads, as well as have better brand awareness within our audience.

What was the scope of their involvement?

Brainvire Infotech Inc (Brainvire) is helping us with SEO and Google and Facebook PPC. They set up campaigns for our target audience. They’ve optimized our website and Facebook page to get more traffic and business.

What is the team composition?

We’re working with a content lead, a designer, and an account manager from Brainvire. The manager is our main point of contact.

How did you come to work with Brainvire Infotech Inc?

We did some research and had interviews with the candidates. We selected Brainvire because of the potential and transparency they showed. They gave us a proposal with the solution we wanted.

How much have you invested with them?

So far, the cost is $50,000.

What is the status of this engagement?

We started working with Brainvire in March 2021, and we have a long-term collaboration.

What evidence can you share that demonstrates the impact of the engagement?

We’re getting a lot of traffic and leads from Facebook, so we’re happy.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re good. We have daily and weekly Zoom meetings to discuss what we’re doing and what can be improved. They come up with deadlines and complete tasks early. That’s helped us so far.

What did you find most impressive about them?

Brainvire comes up with good ideas to implement on our campaigns, and they always ask for feedback.

Are there any areas they could improve?

I don’t have anything to mention; they’re good.

Introduce your business and what you do there.

I work as a travel agent at a travel agency.

What challenge were you trying to address with Brainvire Infotech Inc?

We needed a marketing team that could help us with lead generation.

What was the scope of their involvement?

Brainvire Infotech Inc handled our company's SEO to generate more organic leads for us, which we weren't getting for the past years. We devised a plan before working on our drafts and assigning tasks to their team, and they kicked off with the actual SEO marketing process. Additionally, they helped us with content creation and management.

What is the team composition?

We mainly worked with eight resources from Brainvire Infotech Inc.

How did you come to work with Brainvire Infotech Inc?

One of my colleagues recommended their team, and we also discovered that they provided great results on their previous projects. After going through the profiles of all the available competitors in the marketing sphere, we decided to hire Brainvire Infotech Inc. 

How much have you invested with them?

We spent $100,000.

What is the status of this engagement?

The project ran from October 2020–March 2021.

What evidence can you share that demonstrates the impact of the engagement?

We received positive results from Brainvire Infotech Inc's hard work — our conversion rate peaked at 60–70%, and we saw 40–50 active and organic leads on our site. Apart from that, the rate of our site visitors had also increased tenfold.

How did Brainvire Infotech Inc perform from a project management standpoint?

We mainly communicated via Zoom, Skype, and phone calls. Brainvire Infotech Inc's project management system was beyond impressive — they were always available when I needed them.

What did you find most impressive about them?

Everything was perfect, but I was especially impressed with how proficient and communicative they were.

Are there any areas they could improve?

I didn't encounter any as I'm happy with the work they delivered.

Do you have any advice for potential customers?

Brainvire Infotech Inc is a reliable partner that will give you great results — I highly recommend them.

Please describe your company and your position there.

I'm the Co-Founder & CEO of Vensuq. We deal in chemical imports to Indian market

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We were planning to create a portal that is never been tried by any company throughout India. The planning stage lasted 2 years and finally we were ready with a complete business plan and the flow of it. Our portal connects the Indian importers directly with the overseas suppliers for all their chemical import needs.

How did you select this vendor and what were the deciding factors?

My team started doing their research and found many e-commerce designing company online out of which we shortlisted few of them who look to be of the calibre to handle our massive project. After having a detailed discussions, meeting and understanding how well they understand our project and their preparedness we finally went ahead with Brainvire

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Since we had already met the team and exchanged our views and goal, the start of the project was smooth. We were been provided with the wire-frame. After some corrections in flow the team started with the programming and designing part.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was a Sr. Business Analyst named “Mr. Swamel Yadav” who was in constant touch with us and took care of every query/issue generated throughout the project. Along with him we had a team of 2 people for programming/coding and a cloud engineer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When we launched our portal, the feedback received from our users were positive and they liked the flow and simplicity of the portal.

Describe their project management style, including communication tools and timeliness.

We regularly have meeting with the team and they were in constant touch via Skype. On receiving the changes an excel sheet was been prepared and shared with us at regular intervals.

What did you find most impressive or unique about this company?

The kind of support we receive from the company was exceptional. The company's representatives were always ready to solve any query and to clear our doubts. They also provided best suggestion that would be beneficial to us at best cost.

Are there any areas for improvement or something they could have done differently?

Some basic things while designing and programming were been overlooked or skipped by the team but that can be ignored