What was the scope of their involvement?
They developed our iOS and Android applications.
Before starting development, we iterated on the design thoroughly. We didn’t talk about development until my co-founders and I were happy with how the platform looked and felt for the consumer. We did some consumer research and showed the design to a few people and gathered their feedback, and Brainvire Infotech Inc was supportive and made edits and workflow changes based on the feedback we received from our potential customers. Once the design was finalized, we started our deep dive into development. We were able to do the iOS and Android applications in parallel.
We wanted to have minimum friction for new users to be onboarded onto the platform. We focused on the fluency of the registration, the login, and sign-up screens. We were able to achieve that by using a simple one-time passcode registration, which is common in India.
The next challenge was to have the integration with the hardware. They were able to hit the ground running and connect with our hardware scooters and show their GPS location and movement on the app.
They integrated Stripe for credit card processing. We also had a coupon integration so our early users could get discounts off the first few rides on the platform.
In addition to that, we also worked on a landing page for our platform, which is going to be on the website. Users can come and learn about our service and sign up for notifications.
What is the team composition?
My main point of contact was a lead business analyst. We had project managers who led the development from an execution perspective. We interfaced with a lot of different people on the team.
How did you come to work with Brainvire Infotech Inc?
We did extensive research on Google, Clutch, and other review websites. We spent 4–5 weeks to find the right team using a methodical approach. We sent out RFPs to about 15 companies including Brainvire Infotech Inc. We shortlisted the top five companies based on their professionalism, pricing, and scoping of the project and interviewed their business development folks. We decided on two companies in the end and then chose Brainvire Infotech Inc. One of the major reasons we decided to go with them is because their CEO personally reached out to us to understand our project, to optimize our code, and to give background about his company and the kind of projects they had done before. That gave us a lot of confidence in them.
How much have you invested with them?
We spent $25,000.
What is the status of this engagement?
We worked together from February until November 2018.
Brainvire Infotech Inc delivered strong customer satisfaction. They excelled in creating the envisioned design through their seamless performance. They exceeded expectations in offering a one-stop shop and delivering full service. Their project management was accountable, responsive, and flexible.