What evidence can you share that demonstrates the impact of the engagement?
Since Brainvire came on board, we’ve gone from dozens of products to hundreds, and are actually approaching the thousands. We’ve also doubled the number of sellers, which is close to 200 now. I attribute this success to how well the backend works, which permits sellers to easily manage their stores, including products, shipping, and taxes. It’s very user friendly.
How did Brainvire perform from a project management standpoint?
They’ve been great. We’ve used Pivotal Tracker, which is a Scrum based project management tool, to manage features and versions. Brainvire used it regularly, so we had no issues getting up to speed.
What did you find most impressive about them?
They’ve done an excellent job of managing the expectations from a cost and performance perspective, including the addition of features and capabilities that wouldn’t be easily done. They provided a sort of feature map that shows what’s possible, then proceeded with the easier ones first. For the features we’ve decided to go forward with, the development time has moved quickly, from testing to live implementation. The entire process is managed very well.
Are there any areas they could improve?
They came in and had to work with somebody else’s platform, so there were some surprises along the way. They took a risk coming into a project like this, and managed it very well.
However, if they could explain the risks involved with coming into a project that’s under development, that would be a welcome improvement. We knew it was risky, but we didn’t realize the changes that would need to be made.
Do you have any advice for potential clients of Brainvire?
If there’s a mixture of technical features involved, do your research and make sure you understand what you want. This makes it easier when you’re figuring out price and timelines, because you know exactly what needs to be done and how long it will take.
A lot of people in IT get a proposal, and they understand the basis of it, but they don’t dig down into the feature sets and details. This can change a number of things in how the project pans out, and can also change the client’s expectations.
In only three weeks of being launched, the app already has 160 downloads. The team kept in touch throughout the project and delivered on time despite some delays due to change requests. They are coding experts that skillfully transformed all ideas into code.