What evidence can you share that demonstrates the impact of the engagement?
Now, we have a prototype in hand that we can take to our presentations as part of our pitch deck as we look for funding from different sources, whether that be venture, angel, or friends and family.
Before Designli, we only had a document. We’d try to tell people what our idea was, what it could look like, and what it was trying to solve, but most people didn’t get it. Through the SolutionLab and prototyping, Designli has helped us really refine and define that idea. Now, we can clearly articulate our idea to people, both in text and on a screen. People need to see and feel and touch in order to visualize. Designli has given our idea a voice.
How did Designli perform from a project management standpoint?
I was once a PMP-certified project manager, and I think these guys are better than I ever was. If anything, they’ve over-communicated and been very concise. They make sure that we understand every step and where every dollar is going. They update us frequently throughout the week about how many hours we’ve spent toward certain projects. If there are any delays or they need extra time on anything, they clearly share that with us.
What did you find most impressive about them?
We needed somebody to push back a little bit and give us a reality check. What distinguishes Designli is that they ask the hard questions while respecting our idea and the work we’re trying to do. We felt we could trust them right away because they asked questions that could’ve stopped our project in its tracks. They’re a business, so they could’ve easily just said our idea was wonderful and that they’d build it for us; instead, they slowed us down and broke down our idea.
They really put our interests ahead of theirs because they see that it’s more of a long-term relationship. They’re very adamant that they don’t put pen to paper or code to screen before the client knows what their idea is. The SolutionLab is a very defined process of brainstorming where they overlay their experiences, guidance, current projects they’re working on, and hurdles they’ve seen.
Are there any areas they could improve?
I can’t think of anything. We’ve been delighted throughout the process; we’re not experts in this area, and they’ve been our trusted advisor throughout it.
Any advice for potential customers?
Open up and share any and all ideas with them; they’re very receptive and want to hear everything. I think that a lot of entrepreneurs don’t share their ideas because they assume they’re too crazy. When you work with Designli, engage in the SolutionLab process and put everything on the table. They’ll collect all of your ideas and then give them back to you in a very legible format that makes more sense than when you originally said it.