What evidence can you share that demonstrates the impact of the engagement?
Having an app for Android was crucial to our business, and they created a great product. The work was done quickly, and the team hit all timelines and delivered the project earlier than expected. Agencies have an incentive not to do this and ask for more work, so we were happy to see Cheesecake Labs hit the numbers they quoted.
On top of this, they contributed to our iOS team very effectively. We’re a small group, so being able to bring them up to speed on our backend quickly and to have them understand things right away was extremely helpful. The quality of work was great, and they felt like a part of the team. It’s been a wonderful relationship, which we plan to continue as our business needs grow.
How did Cheesecake Labs perform from a project management standpoint?
We had weekly catch-up calls, and they were brought into our Slack channels for daily communication. We were able to review the work internally, but Cheesecake Labs also had their own developers reviewing the code, just to make sure things were going smoothly. It was nice to see their developers asking legitimate questions, which sometimes led to substantive changes. I’ve seen processes in which code reviews are more of a formality, but they seemed to take it very seriously.
In terms of deadlines, I was shocked to see them hit every one within the shorter end of the range. We had a 25% buffer on tasks, given that it’s typical for agencies to request more work, but they were right within range.
What did you find most impressive about them?
They became a part of our team right away, and as our needs grew, they had our backs and were able to could handle anything we threw at them. They were legitimately interested in the project, made a lot of suggestions, and were a valuable addition to our team. They changed the way that we think about our business. We no longer think of how many people we want to hire internally, but rather where can Cheesecake Labs come in and supplement our team. When we needed a couple of extra people, they could supply them. We’re a team of developers ourselves, and we’ve been happy with their work.
Are there any areas they could improve?
We’re planning to continue working with them, and there’s very little we would change. Cheesecake Labs was given free reign with the code and we were comfortable with it, since we could watch over everything.
Do you have any advice for future clients of theirs?
Everyone works their own way, and one of the things we liked about Cheesecake was that they could adapt to our own protocols. We had weekly meetings, and talked to them all the time via Slack. Victor has visited us in the U.S. at one point, and we’ve been appreciative about the overall collaboration.