What evidence can you share that demonstrates the impact of the engagement?
The main impact of the engagement is that Woovit works. They’ve been able to execute on the vision, doing so in an overwhelmingly efficient and engaged manner.
The project wasn’t trivial. They had to weave together a lot of different code bases. To get the componentization of the codebase done properly is beyond what is often done. They’ve always handled ingesting a lot of data from different services well.
They also care. When a bug happens, they resolve it quickly. Their team takes pride in their work and feels like an internal team. They want to see the project succeed and often brainstorm insightful ideas. Many of their suggestions have been incorporated into the platform.
The product manager on the Cheesecake side saw me wearing a Woovit t-shirt. And then, she quite sincerely asked for Woovit t-shirts for her own team. It’s a small story, but it’s representative of their genuine care for the project.
How did Cheesecake Labs perform from a project management standpoint?
Jira is our primary project management tool. If there’s a delay in the project, their team communicates it to us.
One of the biggest fears and failures with outsourced development is communication. Everyone on the Cheesecake team communicates well. We almost never have a misunderstanding when it comes to discussions of objectives.
What did you find most impressive about them?
Their clear communication is one of their standout qualities. Their team brings the strongest engineering resources to bear.
I’ve seen Cheesecake grow from a small firm. They have good process discipline in a way that isn’t there to only churn out billable hours.
That’s been an improvement on the already excellent services that I’ve received from them over the years. Cheesecake’s an excellent option for anyone considering outsourced development.
Are there any areas they could improve?
For their services, it’s had to have an expectation beyond what they deliver. They’re not full-time engineers at a startup, so they aren’t working around the clock. That’s not a criticism because it’s a marathon, not a sprint. They’ve improved their process management over the years.
In terms of a comprehensive outsourced solution, they could bring on stronger design resources. But we’re happy with a recent UX/UI addition to the team.