What evidence can you share that demonstrates the impact of the engagement?
The app fulfilled all of our design and functionality specs; in particular, we praise their graphics department’s ability to capture our desired look and feel. Currently, the app boasts a considerable number of North American users and saves lives every day.
With regards to their services, we were impressed by their fast turnarounds and high-quality work. Not only did they expedite delivery, they performed thorough internal tests to ensure accuracy and functionality before releasing a build to us. Their Bluetooth simulator also significantly reduced development time and improved testing. As a result, they set the pace for the whole project and motivated us to work harder, faster, and better.
We appreciated their holistic approach to developing the app. In addition to completing the project tasks, they maintained a broad perspective to proactively ensure our success. Over time, we developed interpersonal relationships and considered them part of our team.
How did Mercury Development perform from a project management standpoint?
Between our three contacts, we talked to them nearly every day. Their project manager was extremely conscientious to our goals and functioned as a trusted advisor. He helped establish a time line in Jira, which allowed us to see task progress/completion. They also provided a weekly report explaining how they divvied their time on tasks, which facilitated transparency throughout the engagement. Although they were based in Central Russia, they conducted all communications in English.
What did you find most impressive about them?
With such a technically diverse team, they were well-equipped to tackle any project, whether it required a different programming language or a new platform. Mercury Development could quickly analyze potential ideas to understand whether they were feasible or not as well as devise a roadmap for the engagement.
Are there any areas they could improve?
Nothing comes to mind.
Do you have any advice for potential customers?
Because their team has high standards for development, customers should have strong project management protocols. Without them, the customer compromises the project’s success rate and increases inefficiency. Mercury Development’s insistence on professionalism saves money, time, and increases the likelihood of success.