Top Help Desk Services in the United States
From Silicon Valley SaaS scale-ups to Fortune 500 headquarters in New York and Dallas, organizations across the U.S. rely on help desk partners to keep employees productive and customers supported. The right agency can deliver remote and on-site support, ITIL-aligned processes, and secure tooling that meets U.S. compliance needs like HIPAA and SOC 2.
Clutch helps you find trusted providers through verified client reviews, case studies, and detailed service profiles. Use filters to compare by budget, location, industry, certifications, and coverage hours to find an outsourced, remote, or 24/7 help desk solution that fits your stack. Start exploring:
• Help Desk Companies in Los Angeles
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15 Leaders 15 Contenders
2,520 Companies
List of the Top United States Outsourced Help Desk Services
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecurityFocus Areas
40% Help desk20% Network20% Security +210% Disaster Recovery10% HardwareSee all 19 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
Reviews mention Easy to work with
Corporate Technologies is consistently described as easy to work with, with clients appreciating their responsiveness and effective communication. One client highlighted the promptness in addressing issues and the ability to quickly connect with team members for support. The collaborative approach, including regular updates and proactive engagement, enhances the working relationship. Overall, the sentiment towards Corporate Technologies reflects a high level of satisfaction regarding their ease of collaboration and efficiency.-
IT Managed Services for Architectural Firm
4.5 Aug 28, 2025They've been really good to work with. Michael (Senior Systems Engineer) and Josh (Senior Systems Engineer) can hop on a call, whether scheduled or not, and we can go over situations or projects in process to ensure we’re all on the same page. That’s really helpful for me versus playing email tag.
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1 of 5 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
Corporate Technologies receives overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in IT support, rapid response times, and effective communication. Key strengths include proactive monitoring that reduces downtime and enhances operational efficiency. Notably, one client noted a transformation from multi-day resolution times to same-day support. Overall, Corporate Technologies is lauded for its reliability, professionalism, and commitment to client success.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Corporate Technologies is often recognized for its competitive pricing and overall value for money. Clients have noted that their pricing fits within budget constraints while providing good value. For instance, one client emphasized that Corporate Technologies offered 'good value for the cost' and was selected over competitors for this reason. However, some feedback indicates inconsistencies in service delivery, with one client expressing dissatisfaction over unmet expectations despite initial cost-effectiveness. Overall, sentiment regarding value is generally positive, with several clients highlighting the affordability of services.Was this helpful?
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Grand Rapids, Michigan (2) Saint Paul, Minnesota (2) West Milford, New Jersey (1) Los Angeles, California (1) Tulsa, Oklahoma (1) Holland, Michigan (1) Eagan, Minnesota (1) Cary, North Carolina (1) Olathe, Kansas (1) South Chicago, Illinois (1) Fargo, North Dakota (1) Grand Forks, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1) Rockford, Michigan (1) Halstad, United States (1)This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Services provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Unique expertise
Integris has received high praise for its unique expertise in IT services, particularly in cybersecurity. Clients have noted their ability to custom-develop solutions tailored to specific industry needs, exemplified by one client who highlighted Integris's comprehensive cybersecurity package and ongoing support. The consistent availability of dedicated team members and their prompt communication has further solidified Integris's reputation as a reliable partner. Overall, client sentiment reflects a strong reliance on Integris's expertise and a high level of satisfaction with their services.-
Managed IT Services & Support for Grocery Retail Chain
5.0 Aug 21, 2024Integris has been a great asset resource for solutions, whether they provide direct solutions for us or collaborate with third parties as a part of our team. They've managed the project and stuck with us through a lot of our anomalies. One of our most impactful projects has to do with disaster recovery. Thanks to Integris, we feel in a good posture regarding our cybersecurity vulnerability. This environment helps me sleep at night knowing that we're secure.
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Managed IT & Cybersecurity Services for Bank
5.0 Jul 23, 2024Integris has been responsive to IT audit findings, and we keep a record of those — the team has been performing diligently. We greatly rely on them to keep us informed of what’s happening in the IT and cybersecurity industry. We lean on their expertise, and they don’t disappoint. Lamine (Network Engineer) has been doing some heavy lifting for us on some VPN tunnels with our core provider. Lamine does a great job keeping everyone communicating and updating along the way.
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IT Services for Law Firm
5.0 Aug 15, 2022They’ve kept us running in great shape; we’ve had hiccups along the way like anyone else, but they’ve solved them quickly. Their organization within their team enables them to have experts in all their areas — if I need something, they connect me with someone who knows exactly what I need. Integris is also good with communication; we use emails, phone calls, meetings, and their ticketing system.
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IT Consulting for Homeless Services Agency
4.5 Aug 12, 2022Their technical expertise was excellent, and they had plentiful resources that they shared with our staff.
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36 of 47 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Integris has received overwhelmingly positive feedback for their help desk services, with approximately 90% of reviews highlighting their responsiveness and expertise. Clients have praised their proactive approach and high-quality team, noting that they provide effective IT solutions and quick assistance for issues. Notably, many customers emphasize the importance of strong communication and the seamless transition to cloud services. While some suggest minor improvements in response times, overall sentiment underscores a reliable partnership that significantly enhances operational efficiency.
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54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
50% Help desk10% Disaster Recovery10% Hardware +310% Managed Hosting Services10% Network10% SecuritySee all 12 projectsUprite Services is a Managed IT Services provider offering comprehensive IT Support and Outsourced IT Management solutions. Their reviews reflect a strong commitment to customer satisfaction, with 100% of reviewers highlighting their effective communication, responsiveness, and ability to deliver IT solutions on time. Clients commend their expertise in cybersecurity, server management, and IT infrastructure, consistently noting their proactive and reliable service.
Reviews mention Customized support
Clients express high satisfaction with Uprite Services' customized support, highlighting their ability to tailor solutions to specific needs. One client noted the impressive flexibility of their VoIP system, which was crucial for their business operations. The engagement was described as straightforward, with effective communication and quick setup. Overall, the sentiment reflects a strong appreciation for Uprite's responsiveness and alignment with client objectives, demonstrating their commitment to providing personalized service.-
VoIP Implementation for Local Homebrew Store
5.0 Jul 8, 2026They were able to tailor the offering to my needs. The process was straightforward and easy.
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5 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
Uprite Services has garnered overwhelmingly positive feedback for their help desk services, with 95% of reviewers highlighting their prompt response times and expertise. Clients consistently commend the team's reliability, professionalism, and proactive communication, ensuring minimal downtime and effective issue resolution. A notable 85% of clients praised their ability to handle various IT needs seamlessly, while 100% expressed satisfaction with their service. Overall, Uprite Services is recognized for their commitment to client success and high-quality IT management.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Uprite Services' cost-effectiveness and overall value. For instance, one client highlighted that their pricing fit within budget while delivering substantial IT improvements, resulting in lower operational costs. Another noted the good value for cost, emphasizing a culture fit and effective communication. Many reviews reflect a sentiment of trust and reliability, with clients appreciating the proactive approach and prompt service, affirming that the services provided justify the investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
100% IT Managed ServicesFocus Areas
50% Help desk30% Managed Hosting Services10% Managed Software Application & Solutions +25% Disaster Recovery5% NetworkSee all 12 projectsXvand Technology Corp. is a highly regarded Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Management. Their reviews consistently highlight seamless transitions, a 99.99% uptime, and cost-effective solutions, with 100% of reviewers praising their responsiveness and customization. Xvand's dedication to client satisfaction and tailored IT solutions makes them a preferred partner for various industries.
Reviews mention Great team
Clients consistently praise Xvand Technology Corp. for their exceptional team dynamics and service quality. One client highlighted their 'incredible service and attention to detail,' noting that every technician is 'extremely knowledgeable and a pleasure to work with.' Additionally, the team's responsiveness and professionalism during the initial setup were described as the best experienced among IT management teams. Overall, the sentiment reflects a strong approval of the team's capabilities and dedication to client needs.-
Managed IT Services for Asset & Investment Management Firm
5.0 Mar 30, 2023They have an incredible service and attention to detail; Every tech is extremely knowledgeable and a pleasure to work with. Xvand normally alerts us before we ever even realize there are update or syncing issues. They are on top of their game always. For our situation they have been 'spot on' in every aspect.
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4 of 5 Help desk reviews are 5 stars$200,000 – $999,999 avg. project costHelp desk Experience
Xvand Technology Corp. has received overwhelmingly positive feedback for their Help Desk services, with 100% of clients expressing satisfaction with their responsiveness and expertise. Several reviewers highlighted timely resolutions and 24/7 availability, emphasizing a 99.99% success rate in issue resolution. Clients praised the team for their knowledge, kindness, and customized solutions, noting that they have become invaluable partners in maintaining IT infrastructure. No negative feedback was reported, reinforcing their reputation for reliability and quality service.
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9 of 10 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Development Services for E-Commerce Business
5.0 — Xvand Technology Corp. provides managed IT and development services for an e-commerce jewelry business. They handle the business’ cloud computing needs and developed the front- and backend of Read moreWas this helpful?
$175 Small Businesses desiring great IT service and sup $215 Small businesses focused on security $300 Businesses desiring white glove service.View PackagesFull Managed IT Support and Services
We provide Private Cloud or Hybrid environment with US Based 24x7 live helpdesk (we answer phone calls, not just emails). In most cases, all servers and networking hardware is included in the monthly per-user price. The way we built our offering allows us to provide superior support, Security, resolution times, and lower workstation costs.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249New York, NY
Services provided
50% IT Managed Services25% Custom Software Development25% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Security10% Other IT managed services10% TelecomSee all 55 projectsBit by Bit Computer Consultants is a Managed IT Services provider excelling in IT management, cybersecurity, and cloud solutions. The company consistently receives positive reviews, with approximately 95% of clients praising their responsiveness, project management, and technical expertise. Clients highlight their commitment to service quality, timely ticket resolution, and proactive problem-solving, making them a reliable partner for diverse IT needs.
Reviews mention Transparent
Bit by Bit Computer Consultants has received positive feedback regarding their transparency in project management and pricing. Clients have noted their proactive communication, with one stating they consistently provided timely project assessments and were transparent about costs, eliminating surprise bills. Another client highlighted the team's openness to new ideas, emphasizing how Bit by Bit incorporated additional services without extra charges. Overall, clients appreciate their clear communication and dedication to delivering reliable solutions.-
IT Consulting Services for Fitness Company
5.0 Sep 20, 2022Bit by Bit has been on top of things from the beginning. They’ve consistently provided timely, thorough project assessments and been transparent in their pricing. Whenever we’ve experienced delays with networking equipment or other things, they’ve communicated upfront and helped us find a solution.
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IT Infrastructure Build-Out for Asset Management Firm
5.0 Jan 17, 2019Their team was communicative and transparent, explaining each step of their work. They gave us a lot of choices for technologies and tools, sharing the pros and cons of each option. Additionally, they didn’t charge extra for consulting.
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Managed IT Services for Drug Policy Nonprofit
5.0 Sep 4, 2020They have the system set up so that if something important comes up they take care of it right away, and if they ever can’t they let us know immediately, which to us is just as important. And not only have they demonstrated that level of integrity throughout each task we give them, but they’ve maintained it across all of the years we’ve worked with their team as well.
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IT Services for a Global Nonprofit
5.0 Feb 13, 2019The team is incredibly transparent. We’ve never once received a surprise bill. They’re also open to new ideas that we present to them, even if it means learning new technologies. For example, we implemented third-party security elements as part of our update to how we process credit card transactions. We asked Bit by Bit to make sure that our website is secure, expecting it to be a separate charge as an additional service. However, they were happy to add that service to the monthly desktop support and security feature contract.
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19 of 25 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Bit by Bit Computer Consultants has received overwhelmingly positive feedback in the Help desk service area, with clients highlighting efficiency in ticket resolution and strong communication. About 85% of reviewers praised their prompt responses and ongoing support, noting significant improvements in system uptime and user satisfaction. Key strengths include their proactive approach to IT management and tailored solutions for diverse industries. Clients appreciated their dedicated teams and effective project management, with many emphasizing their reliability and expertise. Overall, Bit by Bit Computer Consultants is recognized as a valuable partner for IT services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Bit by Bit Computer Consultants is frequently praised for its overall value and cost-effectiveness. Clients have reported spending amounts ranging from $2,500 monthly to over $1 million annually, often highlighting that the services provided justify the investment. One client noted, 'They meet our deadlines and stay on budget,' while another emphasized their 'competitive cost' and value for money. Overall, feedback suggests that clients feel they receive significant returns on their investments, with many expressing high satisfaction with the quality of support and service provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$100 - $149 / hr250 - 999Dallas, TX
Services provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
20% Help desk20% Managed Hosting Services10% Disaster Recovery +1110% Network10% Security10% Telecom5% Governance & Compliance Assessments5% Hardware5% IT Budgeting1% Managed Software Application & Solutions1% Other IT managed services1% Software Evaluation1% Software Expert Witness1% Vendor Procurement & SelectionSee all 14 projectsIT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company consistently receives high praise for its responsiveness, accountability, and ability to deliver tailored IT solutions, with approximately 85% of reviews highlighting effective project management and problem-solving. While a few feedbacks suggest improvements in billing and response time, the overall client satisfaction remains predominantly positive.
Reviews mention Establish clear expectations
The feedback regarding IT GOAT highlights their effective communication and responsiveness in managing expectations. Clients appreciated the clear workflow and regular meetings to address issues, which facilitated a smooth transition despite some minor hiccups. One client noted that while some challenges were avoidable, the overall experience met expectations due to the team's commitment to the relationship and proactive problem resolution.-
Managed IT Services for Data Services Company
4.5 Sep 21, 2021Successfully migrated us to new environment. While not flawless, all hiccups were not unexpected due to the speed at which we were making the transition. All hiccups were met with acceptable speed of resolution. Ongoing relationship continues to proceed as expected. We meet regularly to review any open tickets, should there be any.
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2 of 2 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
IT GOAT has received overwhelmingly positive feedback for its Help desk services, with clients praising their prompt customer service, expertise, and ability to deliver tailored IT solutions. Notably, 90% of reviewers commend their responsiveness and quality of service, while 10% noted areas for improvement, such as invoicing and ticket resolution speed. Clients appreciate IT GOAT's agility and their significant impact on operational efficiency, particularly in managing IT infrastructure and cybersecurity needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
IT GOAT is perceived as providing excellent value for money, with clients frequently highlighting the company's competitive pricing and high-quality service. For instance, one client noted that IT GOAT's pricing fit their budget and emphasized the 'good value for cost.' Another client praised the cost-effective solutions and prompt customer service that contributed to their success in achieving critical objectives. Overall, feedback reflects a strong sentiment of satisfaction regarding IT GOAT's cost efficiency and service quality.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+$200 - $300 / hr250 - 999Glendale, CA
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% IT Budgeting10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% Software Expert Witness10% TelecomSee all 39 projectsCyberDuo is an IT Managed Services Provider specializing in IT Support Services, cybersecurity, and infrastructure management. With 100% positive reviews, clients commend CyberDuo for their exceptional responsiveness, reliability, and ability to tailor solutions to meet unique needs. Approximately 80% of reviews highlight their prompt issue resolution and effective communication, establishing CyberDuo as a trustworthy and client-focused partner.
Reviews mention Exceeds expectations
Clients have reported that CyberDuo consistently exceeds expectations in their service delivery. One client highlighted their responsiveness and ability to quickly adapt to changing needs, stating, 'They go above and beyond to make themselves available.' Furthermore, their clear communication and expert guidance on solutions tailored to specific challenges were particularly praised. Overall, the sentiment reflects a strong appreciation for CyberDuo's collaborative approach and commitment to client success.-
Network Management & Cybersecurity Services for Tech Co
5.0 Jan 14, 2021CyberDuo found the right solution for our problem and budget. Their team is extremely responsive. They go above and beyond to make themselves available to address any challenges or issues that arise. CyberDuo does a great job, especially for the level of our engagement. Although we’re not a massive client, they’re willing to keep a high level of communication and engagement with us.
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8 of 9 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
CyberDuo has garnered overwhelmingly positive feedback for their Help Desk services, with 100% of clients expressing satisfaction. Key themes include their rapid response times and proactive support. Notable strengths include their expertise in cybersecurity, thorough project management, and adaptability to client needs. For instance, one client highlighted a significant reduction in IT issues since engaging CyberDuo. Overall, clients appreciate their professionalism and responsiveness, making them a preferred partner for IT support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CyberDuo for their exceptional value for money, highlighting their responsiveness and cost-effectiveness. One client noted, "CyberDuo always gives me the best quote and works to provide the best price possible," while another remarked on their impressive speed, stating, "They respond within 2 minutes." Many reviews emphasize the company's reliability and proactive communication, with one client mentioning, "Their customer service is stellar." Overall, the sentiment reflects satisfaction with the quality of service relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 5 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+Undisclosed10 - 49Glendale, CA
Services provided
75% IT Managed Services25% CybersecurityFocus Areas
90% Help desk10% IT BudgetingSee all 75 projectsGenCare is a Managed IT Services provider known for delivering comprehensive IT Support Services, including cybersecurity and network management. With 100% positive feedback from reviewers, GenCare is praised for its professionalism, technical proficiency, and exceptional customer service. Approximately 70% of reviewers highlight their ability to meet deadlines and stay on budget, ensuring client satisfaction and long-term engagements.
Reviews mention Personable
GenCare has received positive feedback regarding its personable approach to client relationships. Clients appreciate the team's responsiveness and individualized attention, noting that they are not treated as mere account numbers. One client highlighted the technician's personable demeanor and ability to build rapport with staff, making IT interactions less intimidating. Overall, the sentiment reflects satisfaction with GenCare's commitment to understanding and addressing unique client needs, fostering a collaborative and approachable environment.-
IT Services for Social Club
5.0 Aug 27, 2021I love that everyone on their team, including the CEO and the technician, is very responsive and personable. They don’t provide a generic IT service; they know our names and who we are. Additionally, we have such a good rapport with GenCare that we take their recommendations seriously. For example, we’re going through a big construction project right now, so we were trying to find a vendor to rewire the ethernet.
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Managed IT & Cybersecurity Services for Private Country Club
5.0 Aug 17, 2026Moreover, I have a favorite technician whom I always request. He's very personable with my staff, as well as helpful and patient. This person always gets the job done, so I never have to worry that he's working on our systems. Communicate with them. GenCare never makes you feel that your level of competency in the IT world is less if you don’t know or understand something.
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22 of 31 Help desk reviews are 5 stars3 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
GenCare consistently receives positive feedback for its help desk services, with 90% of reviewers expressing satisfaction with their responsiveness and professionalism. Clients highlight the company's expertise in IT infrastructure management and cybersecurity, often noting a marked improvement in service following transitions from previous providers. Key strengths include effective communication, timely issue resolution, and a commitment to understanding client needs. Overall, GenCare's impact in enhancing operational efficiency and minimizing downtime is highly regarded by clients.
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40 of 55 IT Managed Services reviews are 5 stars11 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 55 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for Private Country Club
5.0 — GenCare provides managed IT and cybersecurity services for a private country club. The team ensures all systems are up to date and consistently monitors the client's system for security. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with GenCare's value for money, highlighting their effective communication and responsiveness. Many noted that GenCare's services are competitively priced, often exceeding expectations in terms of quality and support. For instance, one client mentioned saving $20,000 in licensing costs due to GenCare's efficient management. However, a few reviews suggested that while the services are valuable, some clients wished for more flexible pricing structures. Overall, the sentiment reflects a positive assessment of GenCare's cost-effectiveness and service quality.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249San Diego, CA
Services provided
40% IT Managed Services30% Cybersecurity10% AI Consulting +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Cloud Server Migration +610% Disaster Recovery10% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Network10% Vendor Procurement & SelectionSee all 20 projectsInfracore is a Managed IT Services provider offering comprehensive IT support services, including cloud migration, cybersecurity, and IT management. Clients widely praise Infracore's technical expertise, proactive approach, and exceptional customer service, with 100% positive feedback. Approximately 70% of reviewers highlight their responsive communication and ability to integrate seamlessly with client teams, making them a top choice for outsourced IT management.
Reviews mention Unique expertise
Clients consistently highlight Infracore's unique expertise in cybersecurity and IT support, noting their proactive approach to problem-solving and exceptional service delivery. One client emphasized their strong technical skills and commitment to customer satisfaction, while another praised their timely project updates and successful migration to Microsoft Azure. Overall, feedback reflects a high level of satisfaction with Infracore's specialized knowledge and ability to exceed client expectations.-
IT Managed Services for Driver Safety Program
5.0 Jul 13, 2024What did you find most impressive or unique about this company? They fit several areas that were needs as the company scaled. We didn't have to hire dedicated employees. We could flex up or down with them as needs changed.
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IT Managed Services for Environmental Consulting Firm
5.0 Dec 28, 2024I was most impressed by the company's proactive approach to IT support. They didn't just react to issues; they actively monitored our systems and implemented preventive measures to avoid problems before they occurred. Their strong technical expertise and commitment to customer satisfaction were standout qualities.
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Cybersecurity Services & Cloud Migration for Supply Chain Co
5.0 Dec 29, 2025Infracore has provided timely project updates and an exceptional delivery of IT services. The team has helped us increase our productivity and pass our security audit for our insurance carrier. Overall, Infracore's work has allowed our business to get to the next level and bring in bigger clients. Infracore's excellent cybersecurity and IT support expertise is impressive.
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1 of 1 Help desk reviews is 5 stars$1,000,000 – $9,999,999 avg. project costHelp desk Experience
Infracore has received overwhelmingly positive feedback for their Help Desk services, with 95% of reviewers highlighting their expertise in IT support and exceptional customer focus. Clients emphasize the company's ability to maintain high CSAT and KPI scores, as well as their proactive communication and timely delivery. Notably, 80% of feedback praises their cultural fit and management involvement in projects. Overall, Infracore is viewed as a reliable partner that significantly enhances organizational IT governance and support.
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Industry Experience
Infracore has demonstrated expertise across various industries including Information Technology, Retail, Financial Services, Telecommunications, and Environmental Services. Their strengths lie in cybersecurity, cloud migration, and IT support, consistently delivering on time and within budget. Feedback indicates strong customer service and a proactive approach to problem-solving, with clients expressing high satisfaction across these sectors. This provider is well-suited for companies seeking reliable IT solutions especially in tech-driven and security-sensitive environments.
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Human Resources Consulting Retail Environmental Services Software Chemicals & Biotechnology Financial services Dental Other industries Telecommunications Business services IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Infracore is widely recognized for providing excellent value for money, with clients consistently noting their competitive pricing relative to the quality of service. One executive emphasized their ability to 'price properly to win the work,' while another remarked on their 'good value for cost.' Overall, clients expressed satisfaction with timely deliveries and effective solutions, reinforcing the sentiment that Infracore delivers quality services that justify their costs.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Chicago, IL
Services provided
50% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +210% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
35% Help desk35% Network25% Managed Hosting Services +15% Other IT managed servicesSee all 28 projectsFramework IT offers comprehensive IT Management, IT Support Services, and Managed IT Services, excelling in proactive and personalized Information Technology solutions. Across reviews, 100% of clients praise their responsive and knowledgeable support. Their customer-centric approach, technical proficiency, and tailored solutions earn them high ratings, making them a trusted Managed IT partner for various industries.
Reviews mention Honest
Clients express a strong sentiment of honesty regarding Framework IT, particularly noting their transparent approach to IT services. A client highlighted that Framework's honest commitment to resolving issues efficiently led to smoother operations, stating, "Their goal was to fix everything and then come on-site as little as possible." Additionally, they appreciated that Framework included necessary clean-up work without extra charges, reinforcing trust in their reliability. Overall, the feedback emphasizes Framework's integrity and dedication to client satisfaction.-
IT Managed Services for HR Media Firm
5.0 May 2, 2018They deliver on what they promise and haven’t raised our fees since nearly the beginning of the engagement. They laid out what they were going to do and how they were going to do it. Over the past three years, they’ve lived up to those promises.
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Industry Experience
Framework IT has received positive feedback across various industries, including Non-profit, Medical, Government, Education, Financial Services, Real Estate, and Manufacturing. Clients appreciate their responsiveness, expertise, and proactive approach to IT management. They excel in providing tailored solutions, ensuring user satisfaction, and improving operational efficiency. The overall sentiment is favorable, highlighting Framework IT's strengths in managed services, cybersecurity, and strategic IT consulting, making them a suitable partner for organizations seeking reliable IT support.
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Medical Education Manufacturing Wellness & Fitness Design IT Services Consumer Products Publishing Financial services Nonprofit Other Industry Non-profit Government Healthcare Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback from clients indicates that Framework IT provides strong value for money, with many praising their competitive pricing and quality of service. One client noted they chose Framework for their budget-friendly pricing and good cultural fit, stating, "they offer good value for the cost." Another highlighted the cost-effectiveness of their services, emphasizing the significant savings compared to previous providers. Overall, clients express high satisfaction with Framework's responsiveness and the quality of their IT support, reinforcing their reputation as a cost-effective choice.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$100 - $149 / hr250 - 999New York, NY
Services provided
65% IT Managed Services35% CybersecurityFocus Areas
10% Help desk20% Managed Hosting Services20% Network +510% Disaster Recovery10% Hardware10% Managed Software Application & Solutions10% Other IT managed services10% SecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Unique expertise
Clients commend Net at Work LLC for their unique expertise in IT solutions, particularly highlighting their thoroughness and proactive support. One client noted their impressive visibility and responsiveness, stating, "They’re subject matter experts on the system themselves," which underscores their depth of knowledge. Another client appreciated their expertise across various IT areas, emphasizing that Net at Work LLC consistently exceeded expectations in project management and communication, leading to timely and budget-friendly project completions.-
IT Managed Services for Wholesale Food Distributor
4.5 Oct 7, 2025What did you find most impressive or unique about this company? Level of expertise in different IT related areas.
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2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Net at Work LLC has received positive feedback overall for their Help Desk services, with 100% of reviewers noting timely project delivery and effective communication. Clients appreciate the company's expertise, citing valuable IT and software support, particularly for SAGE Accounting. Key strengths include a dedicated staff and comprehensive service offerings. However, one reviewer mentioned a decline in engineer retention as an area for improvement. Overall, clients have expressed high satisfaction with the impact of their services on business success.
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4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
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UndisclosedUndisclosed50 - 249San Ramon, CA
Services provided
60% IT Managed Services25% Cybersecurity15% Cloud Consulting & SIFocus Areas
20% Help desk20% Cloud Server Migration20% Disaster Recovery +220% Other IT managed services20% Website MaintenanceSee all 15 projectsParachute Technology is a respected provider of Managed IT Services and cybersecurity solutions, acting as an outsourced IT department for various businesses. Reviews reveal a 100% positive sentiment, highlighting their technical expertise, responsiveness, and ability to reduce IT issues significantly. Clients regularly note their proactive approach, with 75% emphasizing their effective project management and strategic IT guidance.
Reviews mention Personable
Clients consistently highlight the personable nature of Parachute Technology's team. One client emphasized their appreciation for the responsive and friendly support provided, stating, "They’re good at providing personable support." Another client noted the importance of face-to-face interactions, suggesting potential customers have the team visit their premises to enhance rapport. Overall, the sentiment regarding their personable approach is positive, indicating a strong client relationship and effective communication.-
IT & Cloud Consulting for Emergency Physician Medical Group
5.0 Sep 30, 2024The team and all of the phone support (that I have spoken with) are exceptional. They are always friendly and happy to assist with any project small or large. The owners are very approachable and have put a great company together. I am very happy that we chose them.
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Continued Managed IT Services for Legal Practice
5.0 Oct 7, 2020Have them come out to your premises and look at all your equipment. It’ll be nice being able to put a name with a face. They’re good at providing personable support.
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2 of 4 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Parachute Technology has received overwhelmingly positive feedback for their help desk services, with 85% of reviews highlighting their expertise, responsiveness, and proactive approach to IT management. Clients appreciated their effective communication and tailored support, with 75% noting significant improvements in stability and security. Notably, one client reported a 25% reduction in IT issues. Areas for improvement included occasional project management oversight and ticket resolution speed, but overall sentiment remains highly favorable.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Parachute Technology is frequently praised for delivering strong value for money, with clients noting their flexibility in pricing and willingness to accommodate budget constraints. One client remarked on their exceptional communication and respect compared to lower-cost competitors, while another highlighted the good value for cost and alignment of company values. Overall, sentiment is positive, with many clients feeling that the investment in Parachute Technology results in significant improvements in IT infrastructure and support.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+$100 - $149 / hr250 - 999Tampa, FL
Services provided
20% IT Managed Services35% Custom Software Development20% Web Development +215% Cybersecurity10% AI DevelopmentFocus Areas
20% Help desk20% Security15% Network +710% Disaster Recovery10% Managed Software Application & Solutions5% Cloud Server Migration5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting ServicesSee all 14 projectsMiles IT is a provider of Managed IT Services, focusing on IT support and outsourced IT management. Reviews from clients, including those in telecommunications, fabric wholesale, and foodservice distribution, highlight their professionalism, quick response times, and knowledgeable staff. Approximately 80% of the feedback emphasizes their efficiency and problem-solving capabilities, with clients appreciating the company's proactive approach to IT challenges.
3 of 3 Help desk reviews are 5 stars3 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Miles IT has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients appreciate their prompt response times and effective problem-solving skills, particularly highlighting the expertise and patience of team members. Key themes include proactive communication and consistent support for both individual and organizational IT needs. Reviewers noted improvements in system performance and minimal technical issues post-engagement. Overall, Miles IT is recognized as a reliable and efficient partner in IT support.
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6 of 6 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Accounting Firm
5.0 — Miles IT provides ongoing IT services for an accounting firm. The team handles all of the client's IT needs. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Miles IT is frequently recognized for providing excellent value for money, with clients noting that their pricing aligns well with budgetary constraints. One client specifically mentioned choosing Miles IT due to their competitive pricing, while another highlighted the cost-effectiveness of their services compared to competitors. Overall, clients express satisfaction with the quality of service received relative to the costs, often emphasizing timely delivery and effective communication as additional benefits.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Lockport, IL
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
30% Help desk30% Network15% Disaster Recovery +215% Managed Hosting Services10% SecuritySee all 40 projectsAndromeda is a Managed IT Services provider renowned for its comprehensive IT management and support services. Approximately 90% of reviewers commend their effective project management and communication, noting significant improvements in IT infrastructure and security. Many clients highlight their expertise in IT managed services, cybersecurity, and infrastructure support, with an emphasis on transparency and collaboration.
Reviews mention Personable
Clients consistently commend Andromeda Technology Solutions for their personable approach and high-level customer service. One client noted the team's willingness to adapt to client needs, emphasizing the ability to speak with real people rather than automated systems. Another client appreciated the personal relationships formed, highlighting that technicians are familiar with their business and maintain open communication. Overall, the sentiment reflects strong satisfaction with Andromeda's personable service and commitment to client relationships.-
Managed IT Services for Healthcare Company
5.0 Mar 2, 2021The on-site team has been knowledgeable and personable. They’re accommodating and quick to address our issues. Clearly communicate your needs because they’re accommodating and willing to make adjustments as needed.
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IT Consulting and Cloud Migration for Manufacturing Company
4.0 Sep 18, 2018I have an account manager and a good relationship with my initial contact at Andromeda. I can speak with either one of them and our communication is good. If I have any problems, they’re always upfront and open.
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Managed IT Services for Construction Firm
5.0 Nov 15, 2018I really appreciate their customer service. They’re willing to work in whatever manner is best for their clients. When we call, we’re able to speak to a real person instead of being sent to a voicemail box.
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9 of 14 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Andromeda Technology Solutions has received overwhelmingly positive feedback for their Help Desk services, with 90% of reviewers expressing satisfaction. Clients frequently highlight their responsiveness, effective communication, and technical expertise, noting that issues are typically resolved within 24 hours. A significant 80% of reviewers praised their customer service quality and the tailored support they provide. Areas for improvement mentioned include enhancing triage systems and reducing support wait times, but overall sentiment remains highly favorable.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Andromeda Technology Solutions is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality service. One client emphasized that Andromeda's pricing structure allows for custom billing, ensuring clients only pay for necessary services. Another highlighted that their services are cost-effective compared to previous providers. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the combination of affordability and the quality of work received.Was this helpful?
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Chicago, Illinois (14) Wheaton, Illinois (1) Mokena, Illinois (1) Downers Grove, Illinois (1) Frankfort, Illinois (1) Homer Glen, Illinois (1) Joliet, Illinois (1) Maumelle, Arkansas (1) New Lenox, Illinois (1) Plainfield, Illinois (1) Tinley Park, Illinois (1) Bolingbrook, Illinois (1) Waukegan, Illinois (1) Denver, Colorado (1) Los Angeles, California (1) San Francisco, California (1) Santa Ana, California (1) New York City, New York (1) East Dundee, Illinois (1) Mendota, Illinois (1) Sugar Grove, Illinois (1) Willowbrook, Illinois (1) Delafield, United States (1) Seneca, Illinois (1) Boyceville, Wisconsin (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$150 - $199 / hr10 - 49San Jose, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Security10% TelecomSee all 26 projectsTruAdvantage is a Managed IT Services provider offering outsourced IT support, cybersecurity, and IT management. Reviews highlight their proactive support, strategic IT guidance, and strong cybersecurity expertise, with clients appreciating their responsive communication and seamless integration into existing operations. Approximately 95% of feedback is positive, emphasizing improved efficiency and system reliability, though some mention excessive communication updates.
Reviews mention Customized support
Clients have expressed high satisfaction with TruAdvantage's customized support, noting their proactive problem-solving and responsiveness to needs. One client highlighted their ability to foresee challenges and mitigate risks, while another praised their commitment to understanding unique business requirements. Feedback indicates that TruAdvantage consistently delivers on time and provides tailored solutions, enhancing overall user satisfaction. The only minor area for improvement mentioned was a brief communication delay during a project scope change.-
Managed IT Services & Cybersecurity for Accounting Firm
5.0 Sep 17, 2023Their team is consistently available and accessible, offering a high level of support and guidance whenever it's needed. Whenever we've faced issues or needed assistance, their team has promptly addressed our concerns and provided timely solutions. They are attentive listeners, taking the time to comprehend our needs and customizing their services to meet our precise requirements.
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11 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Cancer Center
5.0 — TruAdvantage implemented the IT infrastructure of a medical office. The team administers technical services including server and desktop management as well as voice systems and secure information Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TruAdvantage's strong value for money, with many noting their competitive pricing and effective service delivery. For instance, a construction company president cited the 'good value for cost' and emphasized how TruAdvantage's services help view IT as a growth enabler rather than just an expense. Similarly, a nonprofit director appreciated their 'discounted rates for nonprofits.' Overall, the sentiment towards their pricing reflects satisfaction, particularly regarding the quality of services relative to costs incurred.Was this helpful?
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San Jose, California (5) San Francisco, California (3) Los Angeles, California (2) Bakersfield, California (2) Campbell, California (2) Cupertino, California (1) Oakland, California (1) Palo Alto, California (1) Fremont, California (1) Washington, District of Columbia (1) Santa Clara, California (1) Boston, Massachusetts (1) Newark, California (1)This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Services provided
40% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
35% Help desk15% Managed Hosting Services15% Security +510% Disaster Recovery10% Network5% Hardware5% Managed Software Application & Solutions5% TelecomSee all 10 projectsBlueclone Networks is a reputable and comprehensive provider of Managed IT Services, focusing on IT Support and IT Management. They are highly praised for their attention to detail, responsiveness, and proficiency, consistently delivering impressive results such as improved security and reduced downtime. Feedback is overwhelmingly positive, with no areas for improvement noted by 100% of reviewers.
10 of 10 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT & Cybersecurity Support for Financial Services Company
5.0 — A financial services company has hired Blueclone Networks for IT and cybersecurity support. The team provides ongoing monitoring and compliance help desk support for the client's IT and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express that Blueclone Networks offers excellent value for money, often highlighting their competitive pricing and high-quality service. For instance, a client from Meridian Security Systems noted the 'good value for cost', while another stated that Blueclone's offerings fit their budget perfectly. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, alongside commendations for the company's responsiveness and expertise, suggesting that clients feel they receive substantial returns on their investments.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Filipino
- Gujarati
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$75 Co-Managed IT Services & Cyber for in-house IT. $110 Full-Managed IT for those without IT staff. $250 For High Risk and Super Secure organizationsView PackagesFull Service Managed IT Services & Cybersecurity
With our Managed IT Services and Cybersecurity we can provide you with infrastructure customization, hardware, software management, technical support and even continuous maintenance, your IT will always be on, up to date, and secure. You can execute your business plan more efficiently and serve your clients better in a secure and efficiently.Was this helpful?
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$5,000+Undisclosed10 - 49Park Ridge, IL
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
25% Help desk20% Security15% Disaster Recovery +315% Managed Software Application & Solutions15% Network10% Managed Hosting ServicesSee all 12 projectsXL.net is a prominent provider of Managed IT Services, specializing in comprehensive IT management, support services, and cybersecurity. Reviews indicate a high level of customer satisfaction, with consistent praise for their responsiveness, expertise, and seamless integration into client operations. Approximately 80% of reviewers highlighted their exceptional IT support and project management skills, with no significant areas for improvement mentioned.
Reviews mention Professional
The overall sentiment regarding XL.net's professionalism is highly positive. Clients highlight their prompt response times and effective execution of tasks, with one reviewer noting the impressive resolution of help desk tickets on the same day. Feedback emphasizes XL.net's strong communication and project management skills, with their team functioning in a CTO capacity rather than merely a help desk role. Recommendations suggest leveraging their strategic guidance for optimal value.-
IT Guidance & Support for Clean Water Tech Company
5.0 Nov 18, 2020The feedback is very positive on speed of response, professionalism, and knowledge. They do very well. They have a high degree of communication and clearly illuminate project limitations, timelines, and the ability to execute.
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9 of 11 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Supply Chain Management Consulting Firm
5.0 — XL.net provides ongoing IT services for a supply chain management consulting firm. The team is responsible for setting up backup software and security apps, managing IT security, and improving Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight XL.net's competitive pricing and value for money. One client noted a flat monthly rate of $3,300, emphasizing budget predictability and reduced IT issues. Another client appreciated their responsiveness and quality of service, stating that they exceeded expectations compared to competitors. Overall, feedback indicates that XL.net provides excellent service relative to cost, with many clients expressing satisfaction with the investment made and the resulting improvements in IT management.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$5,000+Undisclosed10 - 49Youngsville, LA
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
10% Help desk20% Other IT managed services10% Cloud Server Migration +610% Disaster Recovery10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% SecuritySee all 17 projectsTechPulse - IT Support & Managed IT Company provides comprehensive Managed IT Services, excelling in IT Management, support, and outsourced IT solutions. They receive overwhelmingly positive feedback, with 95% of reviewers expressing satisfaction. Common praise includes their responsiveness and proactive approach, ensuring timely solutions and robust IT management across diverse industries.
Reviews mention Efficient
Clients consistently describe TechPulse as efficient in their IT support and management services. Feedback highlights their timely resolution of issues, often within 1-2 hours, and the proactive approach to equipment updates and data backups. One client noted that all major IT issues significantly decreased after engagement, while another emphasized unmatched ticket response times. Overall, TechPulse demonstrates a commitment to professionalism and efficiency, with clients expressing high satisfaction and confidence in their capabilities.-
Managed IT Services for Corrosion Protective Products Co
5.0 Jan 26, 2024Every issue is handled professionally and efficiently. Projects are delivered in a very timely manner. If something happens or gets held up, they let us know what is wrong and fix the issue promptly.
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IT Services for Manufacturing Co
5.0 Jan 23, 2024I was impressed by their ability to work through all our issues professionally and efficiently.
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Managed IT Services for Real Estate Investment Firm
5.0 Jan 15, 2024TechPulse completes everything on time and very fast. Their responsiveness is commendable, with a rapid turnaround time of 5-10 minutes for addressing needs, whether it's through phone communication or email.
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Managed IT Services for Power Transmission Company
5.0 Jun 8, 2026TechPulse - IT Support & Managed IT Company has a timely and accurate resolution of issues and repeatability of solutions. If a user has an issue, they typically solve it within 1–2 hours. More complicated items are usually resolved within 24 hours. They also proactively back up all user data for quick restoration when problems occur to minimize downtime to hours rather than days.
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7 of 9 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
TechPulse has received overwhelmingly positive feedback for its Help Desk services, with approximately 95% of clients expressing satisfaction. Common themes highlight their responsiveness, effective communication, and dedication to client needs. Clients frequently commend the expertise of the team, specifically noting quick ticket response times and a proactive approach to IT support. The only minor criticisms involved scheduling challenges for on-site technicians. Overall, TechPulse is recognized as a reliable partner that significantly enhances operational efficiency.
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Industry Experience
TechPulse has demonstrated strong expertise in various industries, notably real estate, financial services, legal, and manufacturing. Clients praised their ability to scale services, enhance security, and streamline IT processes, resulting in improved operational efficiency and user satisfaction. The overall sentiment is highly favorable, particularly in real estate and financial services, where TechPulse is recognized for their reliable service and exceptional responsiveness. Their proactive approach to IT management makes them a suitable partner for companies seeking robust IT solutions across these sectors.
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Financial services Construction IT Services Real estate Legal Energy & natural resources Manufacturing Human Resources Engineering Consulting Other Industry Other industriesWas this helpful?
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New York City, New York (3) Atlanta, Georgia (2) Warren Township, New Jersey (1) Greensboro, North Carolina (1) Houston, Texas (1) The Woodlands, Texas (1) New Orleans, Louisiana (1) Manhattan, New York (1) New Iberia, Louisiana (1) Anchorage, Alaska (1) Broussard, Louisiana (1) Saint Martinville, Louisiana (1) Hasbrouck Heights, New Jersey (1) Magnolia, Texas (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
15% Help desk40% Security10% Disaster Recovery +410% Hardware10% Managed Hosting Services10% Network5% IT BudgetingSee all 36 projectsAdvanced Networks is a Managed IT Services provider focused on improving IT infrastructure, cybersecurity, and operational efficiency for diverse businesses. Reviews highlight their professional project management and responsive support, with 100% positive feedback regarding their ability to enhance system reliability and communication. About 50% of reviewers specifically praise their proactive approach and technical expertise.
Reviews mention Great project management
Clients consistently praised Advanced Networks for their exceptional project management skills. Feedback highlighted their clear communication, timely delivery of tasks, and responsiveness to client needs. One client noted, "Project management was excellent throughout the collaboration," while another stated, "Their project management was structured and easy to follow." Overall, the sentiment reflects a high level of satisfaction with their organized approach and dedication to meeting project timelines.-
IT Managed Services for Law Firm
5.0 Feb 3, 2026Project management was well-organized, and all deliverables were completed within the agreed timelines. Their understanding of security and confidentiality requirements in a legal environment was impressive. More formal post-implementation reporting would be helpful, but overall the engagement was successful.
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Managed IT Services for Law Firm
5.0 Feb 7, 2026Project management was structured and efficient, with all milestones delivered within agreed timelines. This demonstrates their ability to manage projects effectively and respond to client needs promptly.
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Managed IT Services for Healthcare Staffing Agency
5.0 Feb 7, 2026Project management was structured and transparent, and all deliverables were completed on schedule.
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IT Assessment & Upgrade for Cleaning & Painting Company
5.0 Mar 13, 2026The project was well managed with clear communication throughout the process. The Advanced Networks team kept us informed of progress and delivered all milestones on time.
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Managed IT Services for Financial Advisory Firm
5.0 Mar 16, 2026Project management was structured and efficient. Their team communicated clearly and delivered all work within the agreed timeline.
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30 of 30 IT Managed Services reviews are 5 stars28 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 30 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for a Law Firm
5.0 — Advanced Networks provides managed IT services for a law firm. They manage all of the client's IT infrastructure including new employee set up, remote server, troubleshooting, and more. Read moreWas this helpful?
Industry Experience
Advanced Networks has demonstrated strong expertise across various industries, including Medical, Education, Supply Chain, Construction, Business Services, and Financial Services. Clients commend their tailored digital solutions, exceptional project management, and ability to enhance online visibility and IT infrastructure. Overall, the feedback is highly positive, with notable strengths in SEO and IT support, making them a suitable partner for businesses seeking reliable and impactful digital transformations.
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Non-profit Real estate Supply Chain, Logistics, and Transport Home Services Advertising & marketing Manufacturing Other industries Fitness Financial services Electric Cleaners Legal Medical Construction Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Advanced Networks' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized the company's alignment with their values. The overall sentiment reflects satisfaction with the cost-effectiveness of the services, as multiple reviews commend the impressive outcomes relative to the investment made, showcasing significant improvements in online visibility and operational efficiency.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
35% Help desk12% Network12% Security +510% Disaster Recovery10% Hardware10% Managed Hosting Services6% Other IT managed services5% TelecomSee all 7 projectsCETech is an IT Managed Services Provider (MSP) specializing in comprehensive IT management and support services, including cybersecurity, infrastructure maintenance, and cloud solutions. Reviews reflect overwhelmingly positive feedback, with 100% of clients reporting satisfaction with CETech's proactive management, responsiveness, and expertise. Approximately 80% of reviewers highlight their effective communication and relationship-building capabilities, emphasizing their ability to tailor solutions to client needs.
Reviews mention Communicative
CETech has received positive feedback regarding their communication, with clients noting their responsiveness and transparency. One client highlighted that CETech promptly answers tickets and calls, providing updates if issues cannot be resolved immediately. They appreciate the team's follow-through and proactive communication throughout the project lifecycle. Overall, the sentiment is highly favorable, indicating that CETech excels in maintaining open lines of communication with their clients.-
Managed IT Services for Battery R&D Company
5.0 Mar 12, 2025We communicate through email, Zoom, Google Meet, and phone calls. I’m impressed with CETech’s follow-through and communication. I’ve gotten a response to any ticket I’ve sent over. If I call, they answer promptly. If they can’t answer my question right away, they let me know they’ll dig into it a little further. Generally, if they can’t find a solution by the end of the day, they communicate that they’re still working on it.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
CETech has received positive feedback for its collaborative approach and excellent project management. A recent client highlighted the development of a new application that improved data accuracy and accessibility, noting significant advancements over their previous system. The client appreciated CETech's seamless communication, likening the experience to working with a friendly coworker. However, they suggested that CETech could enhance its service by providing a projected timeline after project approval.Was this helpful?
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
CETech has received overwhelmingly positive feedback for their Help desk services, with approximately 90% of client reviews highlighting their proactive management and effective communication. Clients commend CETech for their ability to rapidly address IT issues, maintain operational continuity, and execute projects on time. Specific strengths include their comprehensive IT support, tailored solutions, and successful migrations to cloud services. However, some clients noted a desire for lower pricing, though this is seen as a minor concern against their overall impressive service.
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5 of 5 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
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$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Services provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI10% IT Staff AugmentationFocus Areas
10% Help desk25% Network10% Hardware +910% IT Budgeting10% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Hosting Services5% Managed Software Application & Solutions5% Security5% Telecom5% Vendor Procurement & SelectionSee all 18 projectsCTS is a Managed IT Services provider, delivering a comprehensive array of IT Management, IT Support Services, and cybersecurity solutions. Reviews highlight their exceptional technical expertise, proactive planning, and commitment to partnership, with approximately 100% positive feedback emphasizing responsiveness, project management, and personalized service. Clients consistently commend CTS for reliability, communication, and their role as a trusted IT partner.
Reviews mention Detail-oriented
Clients have consistently praised CTS for their detail-oriented approach, highlighting their exceptional attention to detail and proactive communication. One client noted their 'consistent follow-up and follow-through,' while another emphasized CTS's ability to 'anticipate potential challenges' and provide tailored solutions. Overall, the sentiment is highly positive, with clients expressing satisfaction regarding project management and timely delivery, reinforcing CTS's reputation as a reliable partner in achieving project goals.-
IT Services for School Network
5.0 Oct 23, 2025What stands out most about CTS is their combination of technical expertise and proactive collaboration. They not only delivered a robust IT infrastructure but also anticipated potential challenges and offered solutions before issues arose. Their responsiveness, attention to detail, and ability to tailor solutions to our specific needs made them feel like a true partner rather than just a vendor.
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IT Services for K-12 Charter School
5.0 Nov 17, 2025Their project management has been top-notch. Response time was immediate and remediation (if needed) was done in a timely well processed manner. Attention to detail w/ consistent follow up and follow through.
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3 of 5 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
CTS has consistently received positive feedback for its help desk services, with 100% of clients noting excellent support responsiveness and high-quality service delivery. Clients report improved satisfaction and understanding of technology protocols, with 90% appreciating the company's warm and patient communication style. Notable strengths include its expertise in IT infrastructure management and cybersecurity, as well as a strong culture fit with client organizations. Overall, CTS is recognized for its commitment to meeting client needs and its high-touch customer service.
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CTS's value for money, noting their pricing aligns well with budget constraints. Feedback highlights that CTS delivers high-quality services, with one client stating they offer 'good value for cost.' Several clients appreciate the company's responsiveness and genuine commitment to their success, describing CTS as an extension of their teams rather than mere vendors. Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive, reinforcing CTS as a trusted partner in IT solutions.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$100 - $149 / hr10 - 49Torrance, CA
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
50% Help desk25% Disaster Recovery25% SecuritySee all 12 projectsFantastic IT is a provider of Managed IT Services and IT Support Services, offering comprehensive outsourced IT solutions to a diverse clientele. Reviewers consistently praise their prompt response times and knowledgeable service, with nearly all feedback highlighting their exceptional customer service and problem-solving abilities. Impressively, 100% of reviews report satisfaction, emphasizing Fantastic IT's ability to exceed client expectations in IT Management and Outsourced IT Services.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Fantastic IT is highly positive. Clients highlighted effective workflows, stating that onboarding processes were implemented with minimal issues and marked by good collaboration and cheerful support. One client noted that the team was friendly and genuinely helpful across all levels. However, there is a suggestion for improvement in proactivity, as some clients expressed a desire for more regular reviews and presentations of options for enhancement.-
Managed IT Services for Civic & Social Organization
5.0 Feb 18, 2022The various onboarding processes were implemented with a minimum of issues, good collaboration, and cheerful support. The workflow was timely and efficient. They are friendly and truly try to help at every level of the organization.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Fantastic IT has received overwhelmingly positive feedback from clients regarding their Help desk services, with a 100% satisfaction rate noted in the reviews. Clients highlight their expertise in IT support during office relocations and the establishment of effective communication channels for remote staff. Key strengths include timely project delivery, responsiveness, and a strong commitment to client success. Reviewers particularly commend the collaborative approach of team members, noting no areas for improvement.
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Average Project Cost Breakdown
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Clients consistently praise Fantastic IT for their cost-effectiveness and value for money. One client noted their 'simplistic pricing' compared to competitors, which often presented confusing tiered pricing. Another highlighted that their monthly fee of $1,500 was justified by exceptional responsiveness and support. Multiple reviews reflect satisfaction with the quality of service relative to costs, with clients reporting significant savings compared to previous IT arrangements, indicating a strong overall sentiment towards the company's pricing structure.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 3 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$150 - $199 / hr50 - 249Bothell, WA
Services provided
40% IT Managed Services15% Cybersecurity15% IT Strategy Consulting +310% Application Management & Support10% Cloud Consulting & SI10% IT Staff AugmentationFocus Areas
25% Help desk20% Managed Hosting Services10% Hardware +610% Network10% Other IT managed services10% Security5% Disaster Recovery5% Managed Software Application & Solutions5% TelecomSee all 5 projectsISOutsource, a Managed IT Services provider, excels in outsourced IT support and IT management. Reviews highlight their strong technical expertise, effective project management, and ability to deliver tailored solutions on time and within budget. Approximately 90% of feedback is positive, praising their professionalism and minimal disruption to operations. Some reviewers suggest improvements in proactive communication during equipment ordering phases.
Reviews mention Puts the customer first
ISOutsource consistently prioritizes customer needs, as evidenced by clients appreciating their dedicated account managers and responsive communication. One client highlighted the invaluable support from a principal consultant during time-sensitive issues, while another noted ISOutsource's genuine interest in their long-term success. Overall, feedback indicates a strong commitment to customer satisfaction, with no significant areas for improvement mentioned.-
IT Services & Phone System Support for Nonprofit Job Program
5.0 Jul 29, 2024Having a principal consultant assigned as our main point of contact has been invaluable. Especially when a time-sensitive issue arises that requires immediate assignment to a specialist. It has been clear that ISOutsource continuously works to improve their services.
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IT Infrastructure Dev & Support for Medical Device Company
4.5 Aug 30, 2023They were always responsive to our needs. Genuinely interested in supporting our business and setting us up for long term success. We're overall happy with the support they have provided us over the many years working with them.
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2 of 4 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Polarization Measurement Tech Company
4.5 — ISOutsource provided IT services for a polarization measurement technologies company. The team handled high-level IT tasks, including the client's security. They also upgraded the client's servers. Read moreWas this helpful?
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Read All ReviewsWhat Clients Have Said
ISOutsource has received positive feedback regarding its overall cost and value for money. Clients have noted that ISOutsource provides strong technical expertise while delivering services that fit within budgetary constraints. For instance, one client highlighted that ISOutsource offered 'good value for cost' and was 'genuinely interested in supporting our business.' Additionally, another review mentioned that ISOutsource managed projects 'on time and on budget,' reinforcing the sentiment that clients find their pricing reasonable relative to the quality of service provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
65% IT Managed Services15% IT Strategy Consulting10% Cloud Consulting & SI +110% Unified Communications Consulting & SIFocus Areas
35% Help desk15% Disaster Recovery15% Managed Software Application & Solutions +415% Network10% Hardware5% Governance & Compliance Assessments5% SecuritySee all 14 projectsTailored Technology Services Inc. is a Managed IT Services provider specializing in IT management, support services, and outsourced IT solutions. They are highly praised for their responsiveness and professionalism, with 100% of reviewers highlighting their quick response times and effective problem-solving approach. Clients frequently commend their alignment with company values and culture, as well as their ability to enhance efficiency and cybersecurity across diverse industries.
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Tailored Technology Services Inc. has received positive feedback in recent reviews, particularly for their thorough onboarding process and impressive ticket response times. Clients appreciate the company's culture fit, value for cost, and alignment with their values. One client noted that Tailored Technology Services Inc. exceeded expectations with their disaster recovery efforts, minimizing downtime effectively. Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned.Was this helpful?
3 of 3 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
Tailored Technology Services Inc. has received overwhelmingly positive feedback for their Help Desk services, with 100% of clients expressing satisfaction. Key strengths include exceptional responsiveness, reducing IT overhead, and enhancing system performance, achieving 99.9% uptime. Reviews highlight their professionalism, commitment to client needs, and seamless communication. Clients appreciate the proactive support and technical expertise demonstrated, making Tailored Technology Services a trusted partner. No significant areas for improvement have been noted, further underscoring the company's effectiveness.
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Irvine, California (2) Los Angeles, California (1) Aliso Viejo, California (1) Costa Mesa, California (1) New York City, New York (1) Laguna Beach, California (1) Natchez, Mississippi (1) San Dimas, California (1) San Luis Obispo, California (1) Santa Ana, California (1) Evans, Colorado (1) Salt Lake City, Utah (1) Cold Spring, Kentucky (1)This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$150 - $199 / hr10 - 49Sacramento, CA
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
15% Help desk20% Disaster Recovery15% Hardware +415% Network15% Security10% Managed Hosting Services10% TelecomSee all 14 projectsTotal Secure Technology is a Managed IT Services provider specializing in IT management, support services, and cybersecurity solutions. Across multiple reviews, clients consistently praise the company for its responsiveness, with 100% noting timely project delivery and improved cybersecurity. Approximately 90% of customers appreciate their proactive monitoring and personalized service, reflecting Total Secure Technology's dedication to maintaining secure and efficient IT environments.
Reviews mention Communicative
Total Secure Technology has received positive feedback regarding its communicative approach. Clients have highlighted the team's responsiveness, with one stating that issues are addressed within an hour and calls are answered live. Another client praised the promptness of support, noting a quick resolution to their email issue. The overall sentiment reflects a high level of satisfaction with communication, project management, and the thoroughness of documentation, contributing to smoother operational processes.-
Managed IT Services for Concrete Supply Company
5.0 Sep 26, 2025Total Secure Technology's project management is great. The team is very communicative and delivers on time and on track. We communicate via phone and in person.
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Managed IT & Cybersecurity for Fireplace Installation Co
5.0 Nov 5, 2025Total Secure Technology’s project management is great. They’re very thorough and have plenty of communication and documentation. We communicate via in-person and virtual meetings.
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5 of 5 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Total Secure Technology has received overwhelmingly positive feedback for its Help desk service, with clients highlighting its fast response times and effective communication. Notably, 100% of reviewers noted improvements in operational stability and cybersecurity, while over 70% reported significant reductions in downtime. Clients appreciate the company's proactive approach, comprehensive support, and customer-centric service, with many emphasizing the team’s ability to understand their unique needs. Overall sentiment reflects high satisfaction with Total Secure Technology's expertise and reliability.
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10 of 11 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
Appointment Scheduling for Equipment Services Company
5.0 — Total Secure Technology provides appointment scheduling services to an equipment services company. They book appointments and follow up when needed. Read moreWas this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 2 time zones:
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$150 - $199 / hr10 - 49Pasadena, CA
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
50% Help desk50% Other IT managed servicesSee all 19 projectsAllSafe IT is a Managed IT Services provider offering comprehensive IT support, security, and infrastructure management. The company has received overwhelmingly positive feedback, with clients appreciating their professionalism, responsiveness, and ability to integrate solutions smoothly. Approximately 80% of reviewers highlight AllSafe IT's proactive approach and effective communications, while 60% emphasize their cost-effectiveness and strategic guidance in IT management.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with AllSafe IT's reasonable pricing, noting that the company is very cost-effective and has significantly helped reduce their operational costs. One client highlighted the company's ability to provide timely onsite assistance, which adds value to their services. Overall, the sentiment regarding pricing is positive, as clients appreciate the balance of quality service and affordability.-
Managed IT Services for Museum
4.5 Jul 2, 2021They are very cost-effective and has helped us cut down our cost in many ways. It is also very impressive that they are able to come onsite to help us with our issues at such short notice.
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1 of 1 Help desk reviews is 5 stars$1,000,000 – $9,999,999 avg. project costHelp desk Experience
AllSafe IT has received overwhelmingly positive feedback for their Help desk services, with clients praising their responsiveness and integration of IT solutions. One review highlights minimal downtime and quick response to issues, indicating reliability. 95% of clients expressed satisfaction with their adaptability and project management, while 5% noted the need for better coordination with third-party vendors. Overall, AllSafe IT demonstrates strong expertise in managing IT infrastructure for diverse clients, significantly impacting operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding AllSafe IT highlights their competitive pricing and strong value for money. Clients frequently noted that AllSafe IT's services fit within their budget while exceeding expectations in quality and responsiveness. For instance, one client reported a 50% reduction in support ticket delays and lower IT service costs compared to their previous provider. Another client emphasized their 'budget-friendly' offerings and impressive service, reinforcing the sentiment that AllSafe IT delivers significant value relative to its costs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+$200 - $300 / hr10 - 49Allentown, PA
Services provided
20% IT Managed Services25% Custom Software Development20% Accounting +315% UX/UI Design10% Low/No Code Development10% Web DesignFocus Areas
25% Help desk25% Security20% Managed Hosting Services +310% Disaster Recovery10% Hardware10% NetworkSee all 45 projectsKDG is a versatile IT Managed Services provider offering outsourced IT support, information technology services, and managed IT solutions. The company consistently receives positive feedback for its dedication and attentiveness, with 100% of reviews highlighting their effective communication and personalized approach. Clients particularly appreciate KDG's expertise in integrating and upgrading IT systems, resulting in minimal downtime and enhanced security.
Reviews mention Professional
KDG has received overwhelmingly positive feedback regarding their professionalism across multiple client engagements. Clients have praised KDG for their exceptional communication, organization, and responsiveness. For instance, one client highlighted KDG's ability to treat projects as their top priority, while another noted their proactive approach to addressing issues. Overall, clients described KDG as a trusted partner, emphasizing their technical expertise and ability to adapt to project needs, with no significant areas for improvement identified.-
Web & UX/UI Design & Lead Gen & Conversion for Consulting Co
5.0 Jun 25, 2024KDG's project management has been stellar. Everything is clearly communicated at all times and all deliverables are on time. Their overall communication is outstanding, including budget updates, timing, prioritization, etc. The most impressive aspect of KDG's work has been their ability to effectively communicate at all times and be accommodating as business needs changed on our end. No matter what curveball was thrown at them, they were agile enough to pivot and do whatever was asked in a timely and professional manner.
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Custom Web App Dev for Telecommunications Services Company
5.0 Apr 21, 2020They have an incredibly high level of organization and pay attention to detail. They’re truly top-notch. We’ve been incredibly impressed with their professionalism and their ability to connect on a human level. The owner has driven down to spend more time with our team in our offices. It has proven to be more of a partnership than a vendor.
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Custom Web App Development for Law Tutoring Platform
5.0 Apr 20, 2020The quality of their work is exceptional. I’ve been so pleased with their deliverables; they make everything so easy. If we ever run into an issue, which is to be expected, KDG is incredibly responsive and makes fixing it seem like a breeze. The team is professional to work with; I’ve had such an overwhelmingly positive experience.
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Communication Software Dev for Electric Company
5.0 May 14, 2019They're very professional and bring a lot of great ideas to the table. They apply their expertise to help us avoid pitfalls, providing feedback where they can improve the product. Whenever we experience any bugs or issues, their team is quick to fix them, provide testing, or even go back to the drawing board when necessary.
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Proprietary CRM Solution Dev for Consulting Company
5.0 Oct 10, 2025Throughout this time, Kalyn and Brandyn have consistently demonstrated professionalism, creativity, and technical expertise that have made a meaningful impact on both our business and the businesses of our clients. Kalyn’s leadership as both Project Manager and Designer has been a key asset to our work together. She is highly organized, communicates clearly, and consistently brings a thoughtful, user-centered approach to design.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
KDG received predominantly negative feedback in recent reviews, particularly regarding project management and communication. Clients noted significant delays and incomplete deliverables, with one instance highlighting a lack of readiness for customer-facing use despite assurances from KDG. While a smaller request for enabling online payment was completed promptly, overall responsiveness and accountability were criticized. Clients suggested improvements in defining project milestones and billing practices to better reflect delivered value.Was this helpful?
1 of 1 Help desk reviews is 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
KDG has received overwhelmingly positive feedback in their Help desk service, with 90% of reviewers noting their responsiveness and professionalism. Clients commend KDG for their customized solutions and impactful contributions to IT support and website management. Notably, 80% of clients report improved operational efficiency and security through KDG’s initiatives. Their collaborative approach and commitment to understanding client needs have led to successful long-term partnerships, with many clients highlighting the positive atmosphere and excellent communication as key strengths.
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Allentown, Pennsylvania (5) Bethlehem, Pennsylvania (4) Baltimore, Maryland (3) New York City, New York (2) Emmaus, Pennsylvania (2) Irvine, California (1) Colorado Springs, Colorado (1) Bridgeport, Connecticut (1) Chicago, United States (1) Oak Park, Illinois (1) Richmond, Indiana (1) Hoboken, New Jersey (1) Houston, Texas (1) Hudson, Ohio (1) Miami, Florida (1) Lake Forest, California (1) Prosper, Texas (1) Springfield, Pennsylvania (1) Dallas, Texas (1) Charlotte, North Carolina (1) Harrisburg, Pennsylvania (1) State College, Pennsylvania (1) Vero Beach, Florida (1) Nazareth, Pennsylvania (1) Bend, Texas (1) Brookfield, Connecticut (1) Rossville, Indiana (1) Farmington, Pennsylvania (1) Orange County, California (1)Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Costa Mesa, CA
Services provided
50% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
20% Help desk20% Security15% Disaster Recovery +415% Managed Hosting Services10% Cloud Server Migration10% Hardware10% NetworkSee all 13 projectsHelixstorm is a robust provider of Managed IT Services, specializing in outsourced IT support and IT management. Across various reviews, clients consistently highlight Helixstorm's exceptional project management, responsiveness, and cost efficiency, with over 90% of feedback being positive. Their commitment to proactive IT solutions and customer satisfaction positions them as a valued partner in managing complex IT environments, ultimately leading to significant cost savings and operational efficiency for their clients.
Reviews mention Transparent
Clients have consistently praised Helixstorm for their transparency throughout the project lifecycle. One client noted, "everything is transparent and clear" regarding costs and services, while another emphasized that Helixstorm operates with a commitment to transparency, leading to a high level of trust. Clients appreciated the clarity in communication and the detailed explanations provided, which fostered a collaborative environment. Overall, the sentiment reflects a strong endorsement of Helixstorm's transparent approach, contributing to customer satisfaction and successful project outcomes.-
IT Managed Services for Ship Repair Company
5.0 Aug 4, 2020Helixstorm’s project management was great. Their communication was seamless and transparent, and they completed what they said they were going to on time. The team had some challenges with some of the cables in the business, and they had to pull in some new cabling which they weren’t expecting. Transparency is the key. If you tell them what you need and give them realistic budget expectations, they will put together the absolute best system they can for the money you’re willing to invest.
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IT-Managed Services for Property Management Company
5.0 Mar 21, 2025Since working with Helixstorm, we've had no technical issues. They've exceeded our expectations. They have people in different zip codes. And we've been saving money with Helixstorm because everything is so transparent and clear. We don't have to oversee every help desk ticket because Helixstorm is handling it, and the fact we have a dedicated account manager is excellent for us.
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IT-Managed Services for Property Management Company
5.0 Mar 21, 2025Helixstorm's team and help desk are fantastic. We love working with them. They have our best interest in mind and consistently find solutions. They lay out the different scenarios and options for us. We don't feel held hostage because Helixstorm gives us all of our information.
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6 of 6 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Clients of Helixstorm report overwhelmingly positive experiences with their Help Desk services, with 90% of reviews indicating satisfaction. Key strengths include proactive issue resolution, strong project management, and a commitment to transparency, with 85% of reviewers highlighting these aspects. Clients appreciate the dedicated support and expertise of the team, noting significant cost savings and improved operational efficiency. One client stated, "Helixstorm is a vital and valued partner who demonstrates commitment to our needs," reflecting the overall sentiment of trust and satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Helixstorm emphasizes their competitive pricing and exceptional value for money. One client noted they chose Helixstorm for their 'good value for cost,' while another highlighted a significant annual savings of $100,000 due to their efficient services. Multiple reviews expressed satisfaction with the transparency of costs and the proactive nature of support, reinforcing that clients feel they receive more than they pay for, contributing to strong ongoing partnerships.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+$150 - $199 / hr10 - 49Huntington Beach, CA
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
25% Help desk25% Security15% Disaster Recovery +510% Managed Hosting Services10% Network5% Governance & Compliance Assessments5% Hardware5% IT BudgetingSee all 23 projectsCAL IT Group is a Managed IT Services provider specializing in outsourced IT support, cybersecurity, and proactive IT management. The company has consistently received positive feedback, with over 95% of reviewers highlighting their responsiveness, technical expertise, and proactive approach. Clients appreciate CAL IT Group's commitment to customer satisfaction, efficient project management, and ability to significantly enhance IT environments through strategic guidance and reliable support.
Reviews mention Detail-oriented
Clients have expressed a strong sentiment regarding CAL IT Group's detail-oriented approach. One client noted their project management was 'always ahead of schedule and attentive to all small details we asked for,' highlighting their commitment to addressing unique needs and listening to concerns. This meticulous attention to detail has contributed to measurable improvements in operational efficiency and customer satisfaction, reinforcing CAL IT Group's reputation as a reliable partner.-
IT Managed Services for Herbal Supplement Company
5.0 Jan 29, 2025Yes, always ahead of schedule and attentive to all small details we asked for. They care about our unique needs and listen to our concerns.
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11 of 11 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
CAL IT Group has received overwhelmingly positive feedback regarding their Help Desk services, with approximately 95% of reviews highlighting their responsiveness and expertise. Clients consistently commend their proactive approach, with many noting significant reductions in downtime and improved operational efficiency. Key strengths include their quick issue resolution, personalized service, and commitment to understanding client needs. Overall, reviewers express high satisfaction, indicating that CAL IT Group acts as a true partner rather than just a vendor.
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21 of 21 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 21 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Safe Manufacturing & Service Co
5.0 — CAL IT Group provides managed IT services to a safe manufacturing and service company. Their scope includes network upgrades, cybersecurity projects, consulting, hardware and software Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding CAL IT Group's cost and value for money is highly positive. Clients frequently highlight that their pricing aligns well with budgets while delivering substantial value. For instance, one client noted they experienced a 'huge improvement' over their previous provider, citing both cost-effectiveness and superior service. Another client emphasized their satisfaction with the 'good value for cost' and 'timely service,' indicating that CAL IT Group's offerings exceed expectations without straining finances.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
40% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
10% Help desk20% Other IT managed services10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 45 projectsM6iT is a Managed IT Services provider specializing in IT Management and Support Services, renowned for its proactive and responsive approach. Clients consistently praise M6iT for delivering projects on time and within budget, with about 100% of reviews highlighting their effective communication and responsiveness. Their comprehensive support spans cybersecurity, IT infrastructure, and Microsoft 365 solutions, reflecting their expertise in Managed Information Technology.
Reviews mention Great project management
The sentiment surrounding M6iT's project management is overwhelmingly positive. Clients consistently commend their organized approach, timely delivery, and effective communication. One client noted, "They’ve performed very well from a project management standpoint... their communication is also very good," while another stated, "Their project management is excellent; they met every deadline and have gone above and beyond." Overall, M6iT is recognized for their responsiveness and commitment to client satisfaction.-
Managed IT Service for Office Furniture Installation Company
5.0 May 10, 2024They’re always on budget and on time. On top of that, they always come up with solutions whenever we hit a roadblock.
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Microsoft 365 Support & IT Consulting for Engineering Co
5.0 Oct 27, 2022They’ve performed very well from a project management standpoint. The team is very organized and takes the lead when necessary to get work done. Their communication is also very good; they have a good system and constantly communicate back and forth.
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Cybersecurity & IT Consulting for General Contractor
5.0 Oct 5, 2020They were great at scheduling and meeting deadlines.
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Network Configuration & Support for IT Services Firm
5.0 Aug 20, 2020The team is timely and communicative. We keep in touch over phone, email, and text. They have great project management skills and experience.
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IT Infrastructure & Cloud-Based Integration for Law Practice
5.0 Aug 3, 2020He’s a very organized and meticulous individual. He set up internal steps with specific deadlines. He broke it down, worked with his team, and met every single deadline.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
M6iT has received positive feedback from clients in the last six months, particularly for their cloud consulting services and SaaS migration support. One client noted a significant improvement in employee productivity, with a 30%-40% time savings attributed to M6iT's AI and cloud solutions. The team was praised for their genuine care for project success and their willingness to make tough recommendations for the benefit of the project. Overall, clients expressed high satisfaction with M6iT's performance and expertise.Was this helpful?
11 of 11 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
M6iT has received overwhelmingly positive feedback for their Help Desk services, with approximately 90% of reviews highlighting their responsiveness and technical expertise. Clients particularly appreciate their proactive support, quick issue resolution, and effective project management. Key praised attributes include professionalism, timely communication, and a commitment to client needs, with many reviews emphasizing minimal downtime achieved through M6iT's interventions. Notably, clients recommend working closely with their team, especially Jacob, for tailored solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on M6iT highlights a strong sentiment regarding their cost-effectiveness and value for money. Many clients noted that M6iT's pricing fits their budgets while delivering high-quality services. For instance, one client praised M6iT for providing 'good value for cost' and another highlighted their 'competitive pricing' and 'flexibility.' Overall, clients expressed satisfaction with the return on investment, citing improvements in efficiency and productivity as key outcomes of their engagements.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Roswell, GA
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Staff Augmentation10% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services10% Network +810% Other IT managed services10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 6 projectsCenterpoint IT is a Managed IT Services provider offering comprehensive IT Management and Support Services. They consistently receive positive feedback, with reviews highlighting their professionalism, responsiveness, and ability to deliver on time and within budget. Notably, 100% of reviewers commend their customer service and expertise, emphasizing their role in exceeding expectations and addressing complex IT needs efficiently.
Reviews mention Exceeds expectations
Centerpoint IT consistently exceeds client expectations, as noted by Lookout Pest Control's IT Project Manager. They achieved project goals ahead of schedule and provided attentive service despite managing multiple clients. The customer service and expertise were described as 'BEST in class,' with a unique dedication that makes clients feel prioritized. Overall, the feedback highlights exceptional performance and commitment to quality, reinforcing Centerpoint IT's reputation as a reliable partner.-
Managed IT Services for Pest Control Company
5.0 Apr 22, 2026Centerpoint consistently exceeds expectations, achieving company goals and delivering results ahead of established timelines. Despite supporting numerous clients, they provide highly attentive service through responsive communications and regular updates. Their customer service and expertise are BEST in class within the industry, for me what they have provided is irreplaceable.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Centerpoint IT has received predominantly positive feedback for their Help desk services, with 100% of reviewers noting effective project management and timely delivery. Clients appreciate their responsiveness and expertise, particularly in infrastructure security and Microsoft Exchange management. Specific feedback highlights their success in implementing and supporting VOIP systems. Overall, the company demonstrates a strong commitment to client satisfaction with no indicated areas for improvement.
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Industry Experience
Centerpoint IT has garnered positive feedback across various industries, including Medical, Consumer Products & Services, and Others. In the Medical sector, clients praised their professionalism and responsiveness, citing effective IT support for operational success. In Consumer Products & Services, they excelled in managed IT services, fostering seamless integration during acquisitions. The provider demonstrated expertise in IT infrastructure and security for surgical supplies and wellness organizations. Overall, their strengths in customer service and technical knowledge make them well-suited for healthcare and consumer service projects.
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Medical Consumer products & services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Centerpoint IT for delivering excellent value for money. One client highlighted their 'good value for cost' and 'BEST in class' customer service, while another noted the significant cost savings achieved, amounting to over $3,000 in three months. Overall, feedback indicates that Centerpoint IT's pricing aligns well with the quality of service provided, with multiple clients expressing satisfaction with timely deliveries and effective communication, reinforcing their reputation as a reliable IT service provider.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services20% Network +220% Security10% IT BudgetingSee all 25 projectsB/Net Systems is a Managed IT Services provider specializing in outsourced IT support and IT management for various organizations. With a 100% positive feedback rate, their clients frequently commend their responsiveness, effective IT solutions, and strong customer service. Approximately 80% of reviewers highlight their ability to align IT services with client goals, showcasing their expertise in managed IT, cybersecurity, and IT support services.
10 of 14 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Nonprofit Business Association
5.0 — B/Net Systems provides IT services for a nonprofit business association. The team is responsible for providing IT support to the client's remote team and ensuring the integrity of their IT Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that B/Net Systems offers excellent value for money, with many highlighting their competitive pricing as a key factor in their selection. For instance, one COO noted that their pricing fit the budget well, while another client emphasized the reasonable costs associated with their comprehensive IT services. Overall, feedback indicates strong satisfaction with the quality of service relative to the investment made, showcasing B/Net Systems as a reliable and cost-effective IT partner.Was this helpful?
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This provider is fluent in 8 languages:
- English
- Spanish
- Arabic
- Portuguese
- French
- Turkish
- Persian
- Romanian
This provider is available in 12 time zones:
- Brazil Eastern Time (BET)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+$150 - $199 / hr10 - 49Austin, TX
Services provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
15% Help desk25% Network25% Security +410% Disaster Recovery10% Hardware10% Managed Software Application & Solutions5% IT BudgetingSee all 9 projectsTechProComp is a Managed IT Services provider specializing in outsourced IT support and IT management. Their reviews emphasize exceptional customer service, responsiveness, and comprehensive IT solutions, with clients noting a 100% IT ticket completion rate and efficient project execution. The majority of feedback is overwhelmingly positive, with 100% of reviewers highlighting their quick response times and professional team, indicating strong satisfaction with their services.
Reviews mention Easy to work with
Client feedback indicates that TechProComp is exceptionally easy to work with, characterized by responsive communication and a collaborative approach. One client highlighted their quick response times and accessibility, stating, 'TechProComp’s team is so easy to get a hold of.' Additionally, they are described as 'wonderful and easy to get along with,' demonstrating a strong commitment to client support and satisfaction. Overall, the sentiment reflects a high level of client satisfaction with their cooperative working style.-
Managed IT & Cybersecurity for Real Estate Investment Firm
5.0 Sep 1, 2026TechProComp’s team is so easy to get a hold of, and their response times are very quick. We communicate via virtual meetings, emails, and messaging apps. TechProComp’s team is wonderful and easy to get along with. They’re genuinely good people.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
TechProComp has received positive feedback from clients in the last six months, particularly for their efficient IT services and excellent communication. One client highlighted how TechProComp alleviated their IT burdens, allowing employees to focus on their core tasks. The team's responsiveness and willingness to go above and beyond were frequently praised, with clients noting their professionalism and strong alignment with company values. Overall, sentiment towards TechProComp is highly favorable, with no significant areas for improvement identified.Was this helpful?
2 of 2 Help desk reviews are 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
TechProComp has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients appreciate their rapid response times, with most issues addressed within an hour, and commend their outstanding customer service. Themes include reliability, competence, and strong technical expertise, as evidenced by a client stating, "TechProComp has never dropped the ball." Both clients highlighted the team’s professionalism and dedication, with no negative feedback reported.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechProComp for their competitive pricing and value for money. One client noted that the company's pricing 'fit our budget' while delivering high-quality services. Another highlighted their 'good value for cost', emphasizing the strong return on investment. Overall, the sentiment indicates that clients feel TechProComp provides exceptional service relative to their pricing, with many expressing satisfaction and no suggested areas for improvement in this aspect.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Irvine, CA
Services provided
60% IT Managed Services20% Compliance Consulting20% CybersecurityFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% SecuritySee all 15 projectsTechHeights - Business IT Services Orange County is a provider of Managed IT Services, offering solutions such as IT Management, IT Support Services, and cybersecurity compliance. The company consistently receives high praise for its punctuality, expertise, and responsive project management, with around 100% of reviewers noting their professionalism and effective communication. Their ability to align with client values and deliver on time is frequently highlighted.
Reviews mention Communicative
Clients have consistently praised TechHeights - Business IT Services Orange County for their exceptional communication. One client noted that the owners personally visited their site to assess the system before the project began, emphasizing their proactive approach. Additionally, the client highlighted that TechHeights' communication was impressive and that their promises hold value. Overall, the sentiment regarding communication is highly positive, reflecting a commitment to client engagement and satisfaction.-
IT Services for Tax Preparation & Accounting Firm
5.0 May 7, 2026The owners came to our site personally to check out our system prior to project starting. Communication, there word holds value, there fair. Our primary forms of communication with TechHeights included in-person meetings, virtual meetings, and email or messaging apps.
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9 of 10 reviews are 5 stars8 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
TechHeights - Business IT Services Orange County has received highly positive feedback over the past six months, with clients praising their exceptional responsiveness and expertise in IT and cybersecurity. Notably, a CFO highlighted their impressive support during CMMC compliance, noting significant improvements in service quality compared to previous providers. Clients appreciated their thorough project management and timely delivery, with several expressing confidence in TechHeights' ability to enhance security measures and operational efficiency. Overall, the sentiment is overwhelmingly favorable, with no major areas for improvement identified.Was this helpful?
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
TechHeights - Business IT Services Orange County has received overwhelmingly positive feedback for its Help desk services, with clients praising their high responsiveness and effective communication. Both reviews highlight the company's expertise in IT support, with one client noting it as a reliable partner for remote assistance. Clients reported 100% satisfaction with project management and timely deliveries, emphasizing the peace of mind TechHeights provides through secure IT solutions. Overall, client sentiment is highly favorable, indicating that TechHeights is a strong choice for Help desk services.
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7 of 8 IT Managed Services reviews are 5 stars8 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Healthcare Company
5.0 — TechHeights - Business IT Services Orange County provided managed IT services for a healthcare company. The team transitioned the client from another MSP to their services. Read moreWas this helpful?
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$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
30% Help desk15% Hardware10% IT Budgeting +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Other IT managed services5% Software Evaluation5% Vendor Procurement & SelectionSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
Reviews mention Exceptional results
Client feedback reflects an exceptional sentiment regarding Datalink Networks Inc.'s services, highlighting their ability to resolve complex issues swiftly. One client noted their 'headspinningly fast, competent service' and praised their proactive approach in anticipating implementation difficulties. The project was completed ahead of schedule, with the client feeling prioritized throughout the process. Overall, the feedback underscores a strong satisfaction with the outcomes achieved, demonstrating the company's commitment to delivering outstanding results.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Everything was up and running faster than they (and we) expected. Their willingness to quickly find solutions to every unexpected difficulty was impressive. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Datalink Networks Inc. has garnered overwhelmingly positive feedback for their Help desk services, with clients praising their expertise in IT infrastructure transformation and proactive support. A notable 100% of reviewers highlighted their exceptional service and responsiveness in critical situations. Clients particularly valued their project management skills and the significant improvements in network security and efficiency achieved through their solutions. Overall, the firm's commitment to going above and beyond for their clients has established them as a trusted partner.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Pasadena, CA
Services provided
50% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +110% Cloud Consulting & SIFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +1010% Hardware10% IT Budgeting10% Network10% Security5% Cloud Server Migration5% Managed Hosting Services5% Managed Software Application & Solutions5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionSee all 7 projectsTechmedics is a Managed IT Services provider specializing in cloud migration, cybersecurity, and IT infrastructure management. Their reviews highlight strong project management and technical expertise, with 100% of clients noting their responsiveness and commitment to success. Customers consistently express satisfaction with Techmedics' ability to deliver on time and exceed expectations, making them a trusted partner for ongoing IT support.
Reviews mention Unique expertise
Techmedics demonstrates unique expertise in IT services, particularly in cloud migration and managed support. Clients commend their technical proficiency, reliability, and commitment to understanding specific environments. One client noted their impressive project management and responsiveness, stating, "They took the time to understand our environment and deliver effective, scalable solutions." Overall, feedback reflects a strong sentiment, with clients expressing confidence in Techmedics' capabilities and a desire for ongoing collaboration.-
IT Environment Migration & Management for Wholesaler
5.0 Jan 8, 2026What impressed us most about Techmedics was their combination of technical expertise, reliability, and genuine commitment to our success. They didn’t just complete the project—they took the time to understand our environment, communicate clearly, and deliver solutions that were both effective and scalable. The quality of their work and their consistent responsiveness made the partnership an easy decision to continue.
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4 of 4 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Techmedics has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviews expressing satisfaction. Clients highlight their expertise in IT support, cloud migration, and network management, emphasizing timely project delivery and strong communication. Notable strengths include their ability to customize support plans and responsiveness to client needs. Reviewers frequently mention the quality of service and technical skill, with one stating, 'They took the time to understand our environment,' reinforcing their value as a trusted partner in IT services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Techmedics consistently receives positive feedback regarding their cost and value for money. Clients appreciate that their pricing fits within budget constraints while delivering high-quality services. For instance, the IT Director of Gorst & Compass highlighted Techmedics as providing 'good value for cost' and an overall 'great culture fit.' Similarly, the President of Matrix Events noted that Techmedics offers 'all the benefits of an in-house IT support team, without the steep costs.' Overall, clients express satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Korean
- Spanish
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Mountain Standard Time (MST)
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$1,000+$200 - $300 / hr10 - 49Dallas, TX
Services provided
45% IT Managed Services25% Cybersecurity25% IT Strategy Consulting +15% Cloud Consulting & SIFocus Areas
25% Help desk25% Security20% Network +410% Disaster Recovery10% Hardware5% Managed Hosting Services5% Managed Software Application & SolutionsSee all 4 projectsVelo IT Group is a comprehensive Managed IT Services provider specializing in IT Management, Support Services, and Outsourced IT Management. With unanimous positive feedback (100% of reviews), clients commend their reliable and knowledgeable support, proactive approach, and alignment with organizational values. Approximately 33% of clients highlight their high-quality project management and deep technical expertise.
Reviews mention Exceptional results
Velo IT Group has received exceptional feedback for delivering outstanding results in transforming clients' IT infrastructures. One client highlighted Velo's ability to modernize their aging systems, stating that Velo helped them build a competitive and partially autonomous operation. The client praised Velo for executing every project with precision and minimal disruption, emphasizing their responsiveness and resourcefulness during challenges. Overall, Velo IT Group is recognized for their commitment to excellence and for fostering a true partnership with clients.-
Network Infrastructure Overhaul for Packaging Company
5.0 Jun 5, 2026Velo doesn't just keep the lights on — they helped us reimagine what was possible. They took a manufacturing company with aging infrastructure and helped us build the backbone of a modern, competitive, and partially autonomous operation. From 9 enterprise switches to 42+ surveillance cameras to real-time barcode tracking on forklifts — every project has been executed with precision, documented thoroughly, and delivered on time. What we've built together is a testament to what happens when a client and their MSSP share a common vision.
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2 of 3 reviews are 5 stars3 new reviews for IT Managed Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Velo IT Group has received overwhelmingly positive feedback over the past six months, with clients praising their reliable and knowledgeable support. One client highlighted Velo IT Group's proactive management and fixed-cost model, which helped stabilize their IT infrastructure. Another noted the company's exceptional project management, successfully modernizing their network and IT capabilities. Clients appreciate their strong communication and alignment with organizational values, with several recommending Velo IT Group as a dependable partner for managed IT services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Velo IT Group is noted for providing excellent value for money, with clients frequently highlighting their fixed-cost model as a significant advantage for budgeting and long-term planning. One client emphasized that Velo IT Group's pricing fit their budget while offering reliable, high-quality support, making it easier to maintain current infrastructure. Another review praised their good value for cost, indicating that the company's services align well with clients' expectations and financial capabilities, reinforcing an overall positive sentiment regarding cost-effectiveness.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+$150 - $199 / hr10 - 49White Plains, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +120% IT Strategy ConsultingFocus Areas
20% Help desk20% Network15% Disaster Recovery +315% Hardware15% Managed Hosting Services15% SecuritySee all 16 projectsRed Key Solutions is a Managed IT Services provider offering comprehensive IT support services, including cybersecurity, network management, and IT infrastructure setup. The reviews highlight their reliability, personalized customer service, and expertise in handling complex IT challenges. Approximately 90% of the feedback is positive, with clients frequently praising their adaptability, proactive solutions, and seamless project management. Red Key Solutions consistently meets deadlines and keeps clients informed, fostering strong partnerships.
Reviews mention Transparent
Red Key Solutions has received high praise for their transparency throughout project management. Clients noted that they provided clear communication about timelines and expectations, ensuring an organized onboarding process. One client emphasized that Red Key Solutions was upfront about costs and options, which fostered trust. Another highlighted their consistent updates and responsiveness, allowing clients to focus on their business while feeling well-supported. Overall, the sentiment regarding transparency is overwhelmingly positive, with no reported complaints.-
Network Renovation for Construction Company
5.0 Jan 3, 2019Communication is arguably their greatest strength. They were transparent about the timeline and what to expect, which made the onboarding process organized and straightforward. The IT director responded to all of our needs and questions without difficulty, but we also had access to their helpdesk.
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5 of 7 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Red Key Solutions has received overwhelmingly positive feedback in their Help desk service, with 90% of reviews highlighting their exceptional customer service and expertise in IT solutions. Clients praised their timely responses, effective project management, and adaptability, particularly during transitions and expansions. Notably, 85% of reviewers emphasized their proactive approach to IT management, ensuring minimal downtime and seamless operations. Overall, clients view Red Key Solutions as a vital partner in enhancing their business operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Red Key Solutions is consistently praised for its value for money and competitive pricing. Clients appreciate the company's ability to provide high-quality IT services tailored to their needs within budget constraints. For instance, one client noted that Red Key Solutions offered 'good value for cost' while another highlighted their flexibility in adapting to specific project requirements without exceeding financial limits. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49El Segundo, CA
Services provided
10% IT Managed Services10% AI Agents10% AI Consulting +710% AI Development10% BI & Big Data Consulting & SI10% CRM Consulting and SI10% Custom Software Development10% Generative AI10% IT Staff Augmentation10% Web DevelopmentFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Telecom10% Vendor Procurement & SelectionSee all 25 projectsFacet Interactive is an IT Management company providing a range of services, including managed IT services, web development, and IT support. Clients consistently praise their responsiveness, precise technical expertise, and effective project management. With 100% positive feedback, they are noted for enhancing client productivity and success, with several reviews highlighting their alignment with company values and impressive customer service.
Reviews mention Team players
Clients consistently describe Facet Interactive as team players who integrate well into their organizations. One client noted their 'good cultural fit' and how they 'felt part of the team,' while another emphasized that Facet is 'more than just an IT consultant' and acts as a vital part of their executive team. Overall, the sentiment is highly positive, highlighting excellent communication, collaboration, and project management as key strengths.-
Website Development for Electronic Chemical Manufacturer
5.0 Sep 1, 2023Good cultural fit. They felt part of the team. We had a weekly sprint call and additional in-depth project meetings as applicable.
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Custom Software Development for Credit Solutions Company
4.5 Jul 18, 2023Regular checkin with our testing and Product teams. Facet is more than just an IT consultant, they're an important part of our executive team and add value to marketing, operations and business development.
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4 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Custom Software Development for Credit Solutions Company
4.5 — Facet Interactive provides ongoing custom software development services for a credit solutions company. The team provides full stack development, robotics process automation, API integration, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Facet Interactive highlights a strong sentiment of value for money, with many clients noting that the company's pricing aligns well with their budgets. Instances of feedback include mentions of 'good value for cost' and 'pricing fit our budget.' Clients appreciated the quality of work delivered, often stating it exceeded their expectations and resulted in measurable improvements, such as increased productivity and reduced operational costs.Was this helpful?
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Miami, Florida (3) Chicago, Illinois (2) Portland, Maine (1) Toledo, Ohio (1) Naples, Florida (1) Parkland, Florida (1) Charlotte, North Carolina (1) Austin, Texas (1) Waterbury, Connecticut (1) Fort Lauderdale, Florida (1) Delray Beach, Florida (1) Miami Gardens, Florida (1) Culver City, California (1) El Segundo, California (1) Long Beach, California (1) Los Angeles, California (1) Sacramento, California (1) San Francisco, California (1) Thousand Oaks, California (1) Scottsdale, Arizona (1)This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Hawaii Standard Time (HST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$5,000+$150 - $199 / hr50 - 249Miami, FL
Services provided
60% IT Managed Services40% CybersecurityFocus Areas
35% Help desk15% Managed Software Application & Solutions10% Hardware +610% Managed Hosting Services10% Security5% Cloud Server Migration5% Disaster Recovery5% Network5% TelecomSee all 19 projectsVirtuworks is a Managed IT Services provider offering comprehensive IT support, security solutions, and outsourced IT management. Feedback highlights their effective communication, timely project management, and significant security improvements, with a notable increase in clients' Microsoft Secure Scores by over 20 points. Nearly 100% of reviewers commend their responsiveness and expertise, reflecting high customer satisfaction.
Reviews mention Professional
Virtuworks received high praise for its professionalism and effective communication throughout the project. A client highlighted their excellent project management, noting timely delivery and proactive guidance. The successful transfer of data and improvements in system security were also emphasized, demonstrating Virtuworks' commitment to maintaining IT systems. Overall, the sentiment reflects strong satisfaction, with no suggested areas for improvement.-
Cloud Consulting for Real Estate Investment & Management Co
5.0 Aug 27, 2026Virtuworks provided excellent project management. The team delivered on time and provided guidance throughout the project and afterward. Regarding communication, we used virtual meetings, emails, and messaging apps.
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2 of 4 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Virtuworks has received overwhelmingly positive feedback for its Help desk services, with clients noting a 20+ point increase in Microsoft Secure Score and timely project management. Approximately 80% of reviews highlight the company's responsiveness and personable approach, which fosters strong client relationships. Clients appreciate Virtuworks' comprehensive IT support, security management, and effective onboarding processes. Suggestions for improvement include enhanced reporting capabilities, but overall sentiment remains highly favorable.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Virtuworks is frequently recognized for providing excellent value for money, with clients noting that their pricing aligns well with budgetary constraints. For instance, one client highlighted choosing Virtuworks due to their competitive pricing compared to other IT service providers. Overall, clients express satisfaction with the cost-effectiveness of the services provided, praising the quality and responsiveness of support, which enhances the perceived value of their investment.Was this helpful?
$99 Frontline workers with minimal device needs $129 Full-time employees needing robust support & tools $59 (Add On) Advanced compliance or protection needsView PackagesIT & Cybersecurity
VirtuWorks IT Support & Cybersecurity Solutions is your all-in-one solution, offering business IT support through Microsoft 365, advanced cybersecurity services, seam- less accessibility, cloud scalability, and expert US-based IT management.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49Austin, TX
Services provided
70% IT Managed Services20% IT Strategy Consulting10% CybersecurityFocus Areas
40% Help desk15% Security10% Disaster Recovery +510% Hardware10% Network5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & SolutionsSee all 6 projectsParried is a Managed IT Services company offering comprehensive Information Technology Services, including Outsourced IT Support and IT Management. Across reviews, Parried is praised for their quick response times, effective problem-solving, and personalized service. They maintain high satisfaction with 100% of clients noting their reliability and responsiveness to IT issues, contributing to enhanced operational efficiency and security.
Reviews mention Flexible
Clients have expressed a highly positive sentiment regarding Parried's flexibility in managing IT needs. One client noted their responsiveness to changing priorities and unexpected IT requirements, emphasizing the importance of this adaptability for their organization. Additionally, they appreciated Parried's approach to understanding unique needs and providing tailored solutions, rather than adopting a one-size-fits-all strategy. Overall, Parried is recognized as a dependable partner that effectively addresses evolving client demands.-
IT Support & Technology Mgmt for Nonprofit Organization
5.0 Aug 25, 2026Parried has managed our IT needs effectively and has been responsive when issues arise. Their team communicates well, follows up on requests, and works to resolve problems in a timely manner. They are flexible when priorities change or unexpected IT needs come up, which is important for our organization. Overall, they have been dependable and attentive to our needs, and we appreciate having a team we can reach out to when we need support.
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3 of 3 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Parried has received overwhelmingly positive feedback for their Help desk services, with 100% of clients expressing satisfaction. Key strengths include exceptional responsiveness, effective communication, and a tailored approach to IT support. Notably, 95% of reviewers highlighted reduced downtime and improved issue resolution efficiency. Clients appreciate the team's expertise in cybersecurity and system management, noting a significant impact on their organizational productivity. Overall, Parried is recognized as a dependable partner in addressing technical challenges promptly.
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5 of 5 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Application Support Services for Investment Co
5.0 — Parried provided managed IT services for an investment company. The team was responsible for setting up a managed IT account and providing secure platforms, Microsoft 365, and email addresses. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$5,000+$100 - $149 / hr50 - 249Chicago, IL
Services provided
30% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Network +715% Security10% Managed Hosting Services10% Telecom5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% Software EvaluationSee all 8 projectsPSM Partners is a Managed IT Services provider excelling in IT management, IT support services, and outsourced IT solutions. With 100% positive feedback, clients commend their reliability, professionalism, and innovative problem-solving. Approximately 60% of reviews highlight their responsiveness and ability to tailor IT solutions to specific needs, emphasizing their role as a trusted partner in managing complex IT infrastructures and enhancing operational efficiency.
Reviews mention Hard working
Clients consistently commend PSM Partners for their hard work and dedication. One client highlighted their team's ability to evolve with project needs, stating, 'PSM continues to evolve with us to meet any need that comes up.' Another noted that their staff is 'personal and professional,' emphasizing their commitment to providing 'the highest levels of service.' Overall, the sentiment reflects a strong appreciation for PSM Partners' unwavering effort and responsiveness in delivering quality support.-
IT Managed Services & Cyberssecurity for Financial Services Company
5.0 Jul 22, 2026The project evolves constantly with the needs of our users and our leadership, and PSM continues to evolve with us to meet any need that comes up. Everyone with PSM Partners is personable and professional, and dedicated to providing the highest levels of service. They have a high standard for who joins their team. They find new and creative solutions and are always willing to try harder. We can't operate our department without them.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
PSM Partners has received overwhelmingly positive feedback in their Help Desk service engagements, with 100% of reviewers highlighting their expertise in managing complex infrastructure projects and effective leadership. Clients appreciate their attention to detail, advanced technical skills, and strong communication, resulting in satisfied user communities and stable operations. No negative feedback has been recorded, emphasizing their consistent impact and value in delivering support solutions tailored to organizational needs.
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6 of 7 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Talent Management Firm
4.5 — PSM Partners provides managed IT services for a talent management firm. The team handles the client's day-to-day technology needs and larger strategic initiatives. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend PSM Partners for their high value relative to cost, highlighting their responsive support and effective project management. One client noted their 'good value for cost' during a cloud optimization analysis, while another emphasized that their 'pricing fit our budget' and 'great value for the cost' made them a preferred choice. Overall, the sentiment reflects satisfaction with the balance of quality service and affordability, reinforcing PSM Partners as a cost-effective solution for IT needs.Was this helpful?
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$1,000+$200 - $300 / hr50 - 249Louisville, KY
Services provided
40% IT Managed Services40% IT Strategy Consulting10% Cybersecurity +110% IT Staff AugmentationFocus Areas
15% Help desk25% Network25% Security +415% Disaster Recovery10% Governance & Compliance Assessments5% IT Budgeting5% Vendor Procurement & SelectionSee all 10 projectsMirazon is a reputable provider of Managed IT Services, delivering comprehensive IT Management and IT Support Services. The company is consistently praised for its exceptional project management, with 100% of reviews highlighting timely delivery and responsiveness. Clients commend Mirazon for its personalized approach, expertise, and reliability in managing complex IT environments, with no significant areas for improvement identified across reviews.
2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Mirazon has received positive feedback over the last six months, with clients praising their excellent project management, responsiveness, and thorough understanding of specific needs. One client highlighted their meticulous planning and ability to customize solutions, while another noted the significant growth in technological confidence among users due to Mirazon's support. Overall, clients express high satisfaction with Mirazon’s professionalism, communication, and value, with no significant areas for improvement identified.Was this helpful?
3 of 3 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$200,000 – $999,999 avg. project costHelp desk Experience
Mirazon's Help Desk services have received overwhelmingly positive feedback, with 100% of reviewers highlighting timely communication and effective problem resolution. Clients emphasize their expertise in IT management, describing the team as friendly and knowledgeable. Notably, 80% of clients praised their personal touch and seamless integration with existing teams. The consistent sentiment reflects a strong culture fit and value for cost, with no reported areas for improvement, indicating a high level of client satisfaction.
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- Eastern Standard Time (EST)
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$1,000+$150 - $199 / hr50 - 249New Brighton, MN
Services provided
100% IT Managed ServicesFocus Areas
12% Help desk14% Disaster Recovery14% Managed Software Application & Solutions +512% Hardware12% Managed Hosting Services12% Network12% Other IT managed services12% SecuritySee all 3 projectsMytech Partners, Inc. is a Managed IT Services provider excelling in IT management, IT support services, and cybersecurity. Consistently praised for its responsive support and strategic guidance, 100% of reviewers highlight the company’s commitment to personalized service and operational efficiency. Mytech Partners is recognized for seamless project management and fostering strong client relationships, enhancing both security and productivity for its clients.
Reviews mention Personable
Clients consistently praise Mytech Partners, Inc. for their personable approach and strong client relationships. One client noted, 'They treat us like a partner rather than just a client,' highlighting the genuine engagement and understanding of their business needs. Their team is described as approachable and invested in client success, creating an environment where clients feel like family. Overall, the sentiment reflects high satisfaction with Mytech's commitment to personalized service and effective communication.-
Managed IT Services for Property Management Company
5.0 Aug 12, 2026What we find most impressive is the personal attention they give to their clients. Over the years, they have built genuine relationships with our organization that go far beyond a typical vendor-client relationship. We know many of their technicians, support staff, and leadership team by name, and we have had the opportunity to meet and work alongside much of their organization. They take the time to understand not only our technology needs, but also our business, our goals, and the people they support.
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1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
Mytech Partners, Inc. has garnered positive feedback for their Help desk services, with 95% of reviewers reporting satisfaction. Clients emphasize their technical expertise, outstanding project management, and responsiveness, particularly during critical projects like office relocations. Ninety percent appreciated the personal attention and proactive approach of the team, which fosters a partnership rather than a vendor-client relationship. Overall, Mytech's impact includes improved operational efficiency, enhanced cybersecurity awareness, and a commitment to client education.
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Industry Experience
Mytech Partners, Inc. has received positive feedback for their work across various industries, including education, real estate, and business services. In education, they excel in IT managed services, providing consistent support and excellent communication. The real estate sector values their cybersecurity and endpoint management expertise, while business services appreciate their strategic technology planning and successful office relocations. Overall, clients commend Mytech for their responsiveness, technical excellence, and strong client relationships, making them a suitable partner for organizations focused on operational efficiency and cybersecurity.
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Real estate Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Mytech Partners, Inc. consistently express satisfaction with the company's value for money, noting that their pricing aligns well with budgetary needs while delivering high-quality services. One client highlighted that Mytech's recommendations significantly improved operational efficiency and cybersecurity posture, effectively eliminating unnecessary expenses. Another client appreciated the personal attention and strategic guidance received, which fostered a strong partnership. Overall, the sentiment reflects a positive view of Mytech's cost-effectiveness and commitment to client success.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Dublin, OH
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk10% Disaster Recovery10% Hardware +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Other IT managed services5% TelecomSee all 3 projectsAstute Technology Management is a distinguished provider of Managed IT Services, specializing in IT support and network management. Across reviews, 100% of clients commend their responsiveness and expertise in Information Technology Services. Their proactive approach and effective communication are frequently highlighted, demonstrating their capability in managing outsourced IT support and offering tailored IT solutions that align with client needs.
Reviews mention Communicative
Astute Technology Management has received positive feedback regarding their communicative approach. Clients have noted their responsiveness, with one stating they address support tickets within 15 minutes, ensuring high standards of communication. Another client highlighted the impressive level of attentiveness and open communication with their account manager. Overall, the sentiment reflects satisfaction with Astute's communicative practices, contributing to effective project management and client engagement.-
Managed IT Services for Digital Signage Firm
5.0 Apr 24, 2020They are very responsive. If there’s a ticket, they reach out in a quick manner — usually within 15 minutes — and acknowledge that there’s an issue, and then help to resolve it. Depending on what the issue is, it may take some time to resolve. That said, their responsiveness and communication have always been of a high standard.
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Cybersecurity & IT Services for Safety Consulting Firm
5.0 Aug 26, 2026Astute Technology Management has been great at delivering on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps. The level of hands-on attentiveness and open communication with my account manager is impressive.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Astute Technology Management has received positive feedback over the last six months, particularly for their comprehensive IT managed services and effective communication. Clients appreciate their hands-on approach and timely project delivery, noting significant improvements in processes such as onboarding. One client highlighted the enhancement of security measures and the team's attentiveness as impressive aspects of their service. Overall, sentiment remains highly favorable, with no significant areas for improvement identified.Was this helpful?
3 of 3 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Services for Safety Consulting Firm
5.0 — Astute Technology Management provides managed IT services for a safety consulting firm. The team manages the client's devices, firewall protection, tenant management, and user-specific role Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Astute Technology Management is frequently praised for their cost-effectiveness and value for money. Clients like Coffman Media noted they appreciated the ability to achieve objectives without over-purchasing, spending between $5,000 and $7,000 for significant services. Similarly, Excelsior Safety highlighted their good value relative to service quality, attributing their choice to the company's competitive pricing and high ratings. Overall, clients express satisfaction with the services provided relative to their investment.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Glen Rock, NJ
Services provided
80% IT Managed Services10% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
25% Help desk15% Disaster Recovery15% Hardware +315% Managed Hosting Services15% Network15% SecuritySee all 6 projectsIntegrated Computer Services, Inc. offers comprehensive Managed IT Services, specializing in IT Management and IT Support Services. With a 100% positive feedback rate, clients commend their prompt, professional service, robust cybersecurity measures, and seamless technology transitions. Approximately 80% of reviewers highlight their effective project management and alignment with client values, emphasizing their capability in Outsourced IT Management.
Reviews mention Communicative
Integrated Computer Services, Inc. is consistently praised for their effective communication and responsiveness. Clients noted that communications were clear and efficient, with one client highlighting the company's ability to adapt to urgent project timelines. Another client emphasized the fluidity of communication, describing it as easy and professional. Overall, the sentiment regarding their communicative abilities is highly positive, reinforcing their reputation for timely updates and collaborative project management.-
IT Services for Healthcare Company
5.0 Dec 29, 2025Communication was clear and the project was managed efficiently. ICS adapted quickly when the project timeline shifted to a more urgent priority. The primary form of communication with Integrated Computer Services, Inc. was through Virtual Meeting, Email, or Messaging App.
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3 of 3 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Integrated Computer Services, Inc. (ICS) receives predominantly positive feedback in their Help desk services, with over 90% of reviewers noting improved response times, enhanced cybersecurity, and increased system reliability. Clients emphasize ICS’s proactive support, with measurable improvements including a 50–70% faster response time and 40–60% reduction in incidents. Key strengths include effective project management, clear communication, and tailored solutions. No significant areas for improvement were mentioned, highlighting their consistent delivery and alignment with client needs.
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5 of 5 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 monthsUnknown avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Training & Employment Agency
5.0 — Integrated Computer Services, Inc. provides IT support for a training and employment agency. The team handles the client's server, network maintenance, MFA, spam filtering, and security awareness Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+$150 - $199 / hr10 - 49North Bethesda, MD
Services provided
10% IT Managed Services30% Custom Software Development20% AI Development +315% Cloud Consulting & SI15% IT Staff Augmentation10% E-Commerce DevelopmentFocus Areas
10% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Managed Software Application & Solutions15% Cloud Server Migration15% Other IT managed servicesSee all 43 projectsSthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Software Development Company
5.0 — Sthenos Technologies provides managed IT services for a software development company. The team has conducted a full review of the client's setup and taken charge of monitoring, updates, and security Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Sthenos Technologies for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within clients' budgets while delivering high-quality work and reliable results. For instance, one client noted, 'Pricing fit our budget' and emphasized the 'good value for cost' they received. Overall sentiment indicates strong satisfaction with cost-effectiveness, with several clients expressing that Sthenos Technologies exceeded their expectations without compromising on quality.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+$150 - $199 / hr10 - 49Winter Springs, FL
Services provided
55% IT Managed Services25% DevOps Managed Services15% Cybersecurity +15% IT Staff AugmentationFocus Areas
30% Help desk20% Disaster Recovery20% Managed Hosting Services +610% Network10% Security5% Hardware2% Managed Software Application & Solutions2% Other IT managed services1% TelecomSee all 4 projectsCyber Command is a provider of IT Managed Services, offering comprehensive IT support, management, and outsourced services across various sectors. Their reviews reveal a strong emphasis on responsiveness, professional project management, and excellent customer service, with 100% positive feedback and frequent praise for value, quick problem-solving, and alignment with client needs.
Reviews mention Great team
Clients consistently commend Cyber Command for their exceptional team and outstanding service. One client highlighted the team's professionalism, noting their excellent communication and intuitive problem-solving capabilities during an event. Another client emphasized the company's commitment to client satisfaction, stating they went above and beyond in every detail. Overall, the sentiment reflects a strong appreciation for the team's dedication and effectiveness, with one review rating their service as a perfect 10/10.-
IT Services for Children's Cancer Foundation
5.0 Nov 19, 2025The project management was excellent. The team was very communicative and intuitive. Where I found it hard to understand the source of the pain point of our historical problems with connection they understood and tackled it. They were professional and amazing to work with.
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2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Cyber Command has received overwhelmingly positive feedback in their Help Desk services, with 100% of reviewers highlighting their responsiveness and effective IT support. Clients have praised their friendly staff and project management, noting significant growth and stability in IT operations. Notably, one client experienced a workforce expansion from 40 to 220 employees with Cyber Command's assistance. Overall, their expertise and alignment with client values contribute to a strong partnership, with no mentioned areas for improvement.
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4 of 4 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Children's Cancer Foundation
5.0 — Cyber Command provided internet connectivity for a children's cancer foundation's annual fundraising gala. The team ensured that guests could participate in online fundraising activities. Read moreWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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$5,000+Undisclosed50 - 249Schaumburg, IL
Services provided
45% IT Managed Services40% Cybersecurity15% AI DevelopmentFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Hosting Services20% NetworkSee all 6 projects7 Layer Solutions Inc is a Managed IT Services provider specializing in IT management, support, and cybersecurity. The company receives overwhelmingly positive feedback, with clients praising their technical expertise, high-touch service, and reliability. Approximately 90% of reviewers highlighted their effective communication and project management, emphasizing their ability to act as an extension of clients' teams.
Reviews mention Great project management
7 Layer Solutions Inc received positive feedback regarding their project management capabilities. Clients highlighted effective management by Jerry, who ensured timely follow-ups on deliverables, with delays attributed solely to the client's side. The ability of 7 Layer Solutions Inc to quickly understand client needs and provide the necessary resources contributed to a seamless collaboration, further reinforcing their strong project management reputation.-
IT & Cybersecurity Services for Real Estate Investment Trust
5.0 Sep 1, 2026Jerry manages the projects well and follows up on deliverables. Any delays have been on our side. We communicate via virtual meetings, emails, and messaging apps.
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6 of 6 IT Managed Services reviews are 5 stars6 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT & Cybersecurity Services for Real Estate Investment Trust
5.0 — 7 Layer Solutions Inc provided IT support for a real estate investment trust. The team's work included network analysis, M365 support, cloud migrations, network support, and cybersecurity SOC. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
7 Layer Solutions Inc is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget while delivering high-quality services. A client from GoGoMeds emphasized that 7 Layer Solutions Inc offered good value for the cost, contributing to improved network reliability and security. Another client appreciated the high-touch service and stated that although initial costs were surprising, the investment proved worthwhile, yielding greater value than hiring multiple specialists.Was this helpful?
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$1,000+Undisclosed10 - 49New York, NY
Services provided
45% IT Managed Services15% Cybersecurity15% IT Strategy Consulting +215% Unified Communications Consulting & SI10% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 9 projectsRCS Professional Services is a managed IT services company providing comprehensive IT support and management solutions. Across their reviews, clients consistently highlight their professionalism, responsiveness, and attention to detail. With a 100% satisfaction rate mentioned, approximately 80% of reviewers emphasize their effective communication and proactive approach, making RCS Professional Services a reliable partner in managed IT and outsourced IT support.
Reviews mention Customized support
Clients express a strong sentiment of satisfaction regarding RCS Professional Services' customized support. One Managing Director emphasized the company's responsive support team and tailored service offerings, which foster a trusting relationship. Notably, the implementation of a new IT support system significantly improved efficiency, reducing issue resolution time by 50%. Clients appreciate the immediate responses to urgent queries and the overall commitment to customer satisfaction, highlighting RCS's professionalism and dedication to meeting specific IT needs.-
IT Managed Services & Consulting for Real Estate Company
5.0 Aug 6, 2024Moreover, the company's dedication to customer satisfaction is evident. Their responsive support team and customized service offerings ensure that clients' needs are met promptly and effectively. This customer-centric approach creates a unique and trusting relationship between the company and its clients.
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1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
RCS Professional Services has received overwhelmingly positive feedback for their Help desk service, with 95% of reviewers highlighting their professionalism, responsiveness, and attention to detail. Clients praised their ability to streamline complex deployments, with 100% of projects delivered on time and within budget. Reviewers consistently noted the company's proactive communication and strong alignment with client needs, indicating a high level of satisfaction and trust in their expertise.
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5 of 5 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Real Estate Company
5.0 — RCS Professional Services provides ongoing IT support and troubleshooting services for a real estate company. The team also provides IT consulting and application maintenance services. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend RCS Professional Services for their competitive pricing and excellent value for money. One client noted that RCS was selected for their 'pricing fit our budget' and 'good value for cost.' Another highlighted their 'great service' and 'attention to detail,' reinforcing the sentiment that their offerings deliver strong returns on investment. Overall, the feedback indicates a high level of satisfaction with the cost-to-value ratio of their services.Was this helpful?
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List of the Top 15 United States Outsourced Help Desk Services
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.4/40.018.2/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.5/40.018.4/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36.4/40.017.4/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.2/40.019.6/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
36.6/40.016.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.4/40.016.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+Undisclosed10 - 49Glendale, CA
Ability to deliver
34.4/40.020/20 Reviews8.7/10 Clients & Experience5.8/10 Market PresenceService focus
75% IT Managed Services90% Help desk25% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
36.3/40.017.2/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services10% Help desk35% Other -
$5,000+Undisclosed50 - 249Cincinnati, OH
Ability to deliver
35/40.016.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.3/40.015.8/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
35.2/40.017/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$10,000+$100 - $149 / hr250 - 999Tampa, FL
Ability to deliver
36.2/40.018.2/20 Reviews9.3/10 Clients & Experience8.8/10 Market PresenceService focus
20% IT Managed Services20% Help desk80% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Ability to deliver
35.4/40.016.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.3/40.016.6/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
40% IT Managed Services35% Help desk60% Other -
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Ability to deliver
34.7/40.016.2/20 Reviews9.6/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$5,000+Undisclosed10 - 49Park Ridge, IL
Ability to deliver
35.7/40.016.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+Undisclosed10 - 49Youngsville, LA
Ability to deliver
37.2/40.019/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
36.6/40.020/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services15% Help desk30% Other -
$10,000+$150 - $199 / hr10 - 49Rochester, NY
Ability to deliver
34.4/40.017/20 Reviews8.8/10 Clients & Experience8.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
UndisclosedUndisclosed10 - 49Longwood, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services20% Help desk20% Other
U.S. Help Desk Services FAQs
U.S.-based teams bring time zone alignment across Eastern to Pacific hours, clear language and cultural fit for end users, and easier on-site dispatch in major metros. Many are proficient with common U.S. enterprise stacks and understand regulatory frameworks like HIPAA, FERPA, SOX, and CJIS.
If your business handles protected data, needs background-checked technicians, or requires in-person support at offices in cities like Atlanta, Boston, or Seattle, a domestic partner can reduce risk and speed resolution.
Pricing varies because of factors like coverage, SLAs, and toolset. Based on Clutch’s pricing data, the typical U.S. ranges include:
- Per user, per month (help desk only): $20 – $60 for standard business-hours support; 24/7 often adds 15%–35%.
- Bundled with managed IT: $100 – $200 per user, per month for broader MSP services including help desk, patching, and monitoring.
- Hourly/ad hoc: $90 – $175 per hour, with higher rates for emergency or after-hours support.
- On-site dispatch: $125 – $225 per hour plus trip minimums, depending on location.
- One-time onboarding: $2,000 – $10,000 for knowledge base setup, tool integration, and documentation.
Ask for a line-item quote that clarifies SLAs (response/resolution), channels (phone, chat, email), ticket scope, and any overage fees.
U.S. help desk providers support a wide range of sectors, reflecting the country’s diverse and globally connected business landscape. Many help desk companies specialize in markets like:
- Technology/SaaS – Bay Area and Austin firms excel at multi-tenant, product-led support and integrations.
- Healthcare – HIPAA-aware agents, BAAs, and EHR support for hospital systems and clinics.
- Financial services/fintech – SOC 2, PCI DSS familiarity; strong audit trails and access controls.
- E-commerce and retail – 24/7 peak-season coverage, POS support, store networking.
- Education – FERPA compliance; device lifecycle and LMS help desks for K–12 and higher ed.
- Manufacturing, logistics, and energy – OT-aware support, plant/warehouse dispatch, and ruggedized device management.
- Public sector – Background-checked staff, CJIS awareness, and FedRAMP-adjacent workflows via approved tools.
Define your project’s particular requirements and objectives. Then, browse through Clutch's directories to find trusted firms and follow these five key steps to narrow your options:
- Validate tool fit — Microsoft 365/Azure AD or Okta SSO, ITSM platforms, RMM/MDM, and security tooling.
- Check compliance and security — SOC 2 Type II, ISO 27001, HIPAA BAAs, background checks, and MFA/privileged access controls.
- Assess staffing and coverage model — onshore vs. hybrid, dedicated vs. pooled agents, tiered escalation, and bench depth.
- Demand metrics and reporting — FCR, CSAT, ASA, MTTR, backlog, and knowledge base health; agree on cadence and format.
- Verify results — review Clutch case studies, references in your industry, and sample ticket reports.
- No written SLA, or “unlimited support” with vague scope.
- Lack of audit evidence (no SOC 2, no BAA willingness) or weak identity controls (shared admin logins, no MFA).
- Tool lock-in or high fees to integrate with your ITSM/SSO stack.
- Poor ticket hygiene: inconsistent categorization, minimal notes, or canned replies.
- Thin documentation: no runbooks or knowledge base updates.
- Overreliance on a single engineer; no clear escalation path or coverage plan for PTO/after hours.
- High agent turnover and no structured training or QA.
Professionalism, expertise, and integrity are vital to help desk services. Make sure you find a credible partner with a proven track record to take care of your project.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.