Leave a Review For Providers 0 0
  • Post a Project
CGB Tech Solutions, Inc. Logo

CGB Tech Solutions, Inc.

Contact CGB Tech Solutions, Inc.

Get a custom proposal

We make IT work. Simply, reliably, headache-free.

We prioritize exceptional local service and network uptime.

CGB Tech Solutions is a Cleveland‑based managed IT provider that helps organizations keep their technology running smoothly. We handle managed IT services, hardware, networking, cloud solutions, and cybersecurity, so our clients don’t have to manage multiple vendors or worry about the technical details behind the scenes.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    Cleveland, OH
  • Year founded
    Founded 2003

1 Locations

  • Cleveland , OH

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 5 /5

    What Clients Have Said

    CGB Tech Solutions, Inc. offers good value for cost, with clients noting their pricing fits budgets and aligns with organizational needs. They provide flexible IT support and emphasize minimizing costs, even donating equipment when possible.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 1 review
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
    Learn more about SEO pricing

    Select a service to see pricing information

    Highly Rated Similar Providers

    Overall Review Rating

    5.0

    • Quality

      5.0 /5

    • Schedule

      5.0 /5

    • Cost

      5.0 /5

    • Willing to Refer

      5.0 /5
    See all 2 Reviews

    CGB Tech Solutions, Inc. Reviews

    Submit a Review
    All Filters

    0 selected

    Sort by
    Services
    Project Cost
    Industry
    Location

    IT Support Services for Nonprofit Organization

    • Cybersecurity IT Managed Services IT Staff Augmentation
    • Confidential
    • May 2020 - Mar. 2026
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Regardless of what the challenge or goal is, they understand that issues just need to be fixed."

    Mar 18, 2026
    IT Admin & Assistive Tech Pro, UCP of Greater Cleveland
    David Modic
    Verified
    • Non-profit
    • Cleveland, Ohio
    • 51-200 Employees
    • Online Review
    • Verified

    CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security policies.

    Managed IT Services for Shelter & Support Nonprofit

    • IT Managed Services
    • Less than $10,000
    • Feb. - Mar. 2026
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We know that we can trust them and they have our best interests in mind at all times."

    Mar 6, 2026
    Director of Development & Co-Founder, Blessing House
    Donna Humphrey
    Verified
    • Non-profit
    • Elyria, Ohio
    • 11-50 Employees
    • Online Review
    • Verified

    CGB Tech Solutions, Inc. provided managed IT services for a shelter and support nonprofit. The team restored the client's network, tested hardware, replaced computers, transferred data, and connected phones.

    Showing 1-2 of 2 Reviews

    Our Story

    For 20+ years, based in Cleveland, CGB Tech’s team of passionate technicians builds tailored IT, managed services, cybersecurity, VoIP, and project solutions for SMBs, nonprofits, local government, and industry. We partner long-term with transparent pricing, 24/7 monitoring, and proactive risk elimination. Our expertise creates customized roadmaps that boost productivity, prevent downtime, and scale with client success.

    What Sets Us Apart

    Account Manager

    A dedicated account manager is assigned as your trusted contact and advisor. We conduct regular monthly meetings, provide detailed reporting, and more. We also support documentation and policy development.

    Strategic Partnership Approach

    We go beyond support to offer advisory, implementation, and migration services, aligning IT strategy with your business goals.

    Transparent Pricing & Client-Centric Flexibility

    We offer predictable billing models (per-user or per-device) with clearly stated hourly rates for additional work. User and device counts are flexible month-to-month.

    Quick Facts

    1 Verified Clutch Client

    23 years in business

    Tools and Technology

    Microsoft Teams
    Zoom
    OneDrive
    SharePoint
    Microsoft Outlook
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
    Microsoft Azure
    Azure

    Commonly Asked Questions

    CGB Tech’s onboarding process is designed to provide a structured, transparent, and low‑friction transition into a fully supported IT environment. From day one, each client is assigned a dedicated Account Manager who serves as the primary point of contact and advocate throughout onboarding and beyond. This ensures continuity, accountability, and clear communication across all phases of the engagement. Onboarding begins with a formal intake and discovery process to understand the organization’s users, systems, security requirements, and business goals. Using standardized onboarding forms and project templates, CGB Tech documents user roles, device inventories, access needs, and licensing requirements to ensure nothing is overlooked. This information drives accurate system configuration, security alignment, and billing setup. Our technical team then completes an onboarding audit and deployment phase, which may include Microsoft 365 configuration, endpoint management setup, security tooling deployment, backup configuration, and remote monitoring installation. Systems are validated, documented, and tested to ensure stability before transitioning into steady‑state support. Throughout onboarding, CGB Tech emphasizes client education and readiness. New users are introduced to support workflows, ticket submission methods, and available tools, while leadership receives visibility into system status and next steps. Clear handoffs between sales, projects, and service teams ensure a smooth transition with no gaps in ownership. Once onboarding is complete, clients move seamlessly into ongoing managed services, supported by regular account reviews, reporting, and a forward‑looking technology roadmap. This approach ensures clients are not only operational from day one, but positioned for long‑term stability, security, and growth.

    Our team is currently focused on projects that help organizations modernize, secure, and better support their technology environments. We’re especially interested in managed IT services contracts for small and mid‑sized organizations, including both commercial businesses and nonprofits, where we can provide ongoing support and strategic guidance. We also take on cloud migration projects, whether that involves moving from an on‑premises server to the cloud or migrating between cloud platforms. In addition, we regularly work on network and user device hardware deployments, cybersecurity consulting and audits, security camera system implementation and management, and VoIP phone system deployments to improve reliability, security, and day‑to‑day operations.

    CGB Tech collaborates with clients through a combination of modern technology platforms and consistent, human‑centered communication. Our primary collaboration hub is Halo PSA, which provides a secure, client‑facing portal where clients can submit, track, and review support tickets in real time. Through the portal, clients have visibility into ticket status, history, and related updates, creating transparency and accountability across all support interactions. Clients can also engage with our team via email and phone, ensuring multiple accessible communication channels. Email is commonly used for ticket updates, documentation sharing, and non‑urgent coordination, while phone calls are used for time‑sensitive issues, escalations, or direct collaboration with Account Managers and technical staff. Each client is assigned a dedicated Account Manager who leads regular account review meetings—typically monthly—to discuss help desk trends, system performance, upcoming needs, and strategic recommendations. These meetings ensure alignment between day‑to‑day support and long‑term technology planning. For issue resolution, CGB Tech primarily utilizes remote help desk sessions, allowing technicians to securely access systems and resolve issues quickly with minimal disruption. When issues cannot be resolved remotely or require physical presence, our team provides onsite support, including troubleshooting existing hardware, workstation setup, and hands‑on remediation. This multi‑channel collaboration model—combining a client portal, remote and onsite support, proactive meetings, and direct communication—ensures clients always know how to reach us, what’s being worked on, and what to expect next.

    CGB Tech Solutions utilizes a structured, repeatable project management approach designed to provide visibility, accountability, and risk control throughout complex IT initiatives such as office relocations and technology migrations. While our methodology is intentionally flexible to adapt to real-world conditions, it is aligned with recognized project management best practices and supported by our Professional Services Automation (PSA) platform, Halo. Our methodology is organized around five core phases: Initiation & Planning Design & Preparation Implementation & Migration Cutover, Go‑Live & Stabilization Project Closeout & Knowledge Transfer

    Locations (1)

    2310 Superior Avenue Cleveland, OH, United States 44114

    16 - 20

    Contact CGB Tech Solutions, Inc.

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

    Get connected to see updates from CGB Tech Solutions, Inc. like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.