Top Help Desk Services in the United States
2,481 Companies
List of the Top United States Outsourced Help Desk Services
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$10,000+$100 - $149 / hr10 - 49Rockville, MD
Services provided
40% IT Managed Services30% Cybersecurity20% Compliance Consulting +110% IT Strategy ConsultingFocus Areas
25% Help desk15% Hardware15% Managed Hosting Services +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 31 projectsOSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.
Reviews mention Great project management
Clients have consistently praised OSIbeyond for their exceptional project management capabilities. One client noted that OSIbeyond not only met deadlines but often completed tasks ahead of schedule, crediting their internal project management tool and effective communication during bi-weekly meetings. Another client emphasized their proficiency in managing project timelines and tasks, stating, 'I have no complaints.' Overall, feedback reflects a strong sentiment of satisfaction with OSIbeyond's structured approach to project management.-
IT & Cybersecurity Services for Nonprofit
5.0 Jun 24, 2021They’ve been perfect. Not only have they met the deadlines, but they’ve met them early. They use an internal project management tool, and they tied us into it, but I don’t remember the name. We have meetings twice a week, and they always go straight to the point, which is great.
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Managed IT Services for Medical Device Manufacturer
5.0 May 26, 2021They’ve been very proficient in managing the project, the timelines, and their tasks. I have no complaints. We use email and instant messaging to communicate. We would also have weekly calls on MS Teams, and occasionally over Zoom.
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Managed IT Services for Organization Management Nonprofit
5.0 Sep 2, 2020They are excellent. They are very good at mapping out the needs of a project, giving me timeframes, and then delivering on them. They have a fancy ticketing system that I send emails to, and then someone will pick them up. Who works on the tickets depends on the day, but I know almost all of the staff there and someone will get back to me within 24 hours.
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Managed IT Services for University Research Nonprofit
5.0 Sep 1, 2020They’re excellent. They kept us informed the whole way through, and they were very realistic with their timeframes. OSIbeyond performed very well in terms of managing our projects. For example, I had a problem recently and I messaged them. Within 15 minutes, I had an initial response, and then within half an hour, I had a solution.
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Managed IT Services for Health IT Company
5.0 Jan 13, 2020They’re superb with project management. Their timelines are realistic. We have monthly check-ins in terms of how issues and needs. They summarize any testing they’ve done to the system, any identification of issues that they have experienced, and any recommendations for change that will make our lives easier.
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26 of 27 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 27 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT & Cybersecurity Management for Aerospace Component Firm
5.0 — An aerospace component manufacturing firm outsources their cybersecurity and IT needs to OSIbeyond. This involves maintaining their IT infrastructure and completely overhauling their cybersecurity Read moreWas this helpful?
Industry Experience
OSIbeyond has demonstrated expertise across various industries, including Nonprofit, Healthcare, Manufacturing, IT Services, and Consulting. Clients commend their exceptional IT management, cybersecurity, and network solutions, highlighting their professionalism, responsiveness, and ability to drive seamless transitions. Overall sentiment is overwhelmingly positive, with clients appreciating OSIbeyond's capability to enhance operational efficiency and security. Organizations in need of reliable IT support and cyber compliance would find OSIbeyond a suitable partner.
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Other Industry Manufacturing Engineering IT Services Consulting Nonprofit Healthcare Advertising & marketing Agriculture Hospitality & leisureWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Austin, TX
Services provided
40% IT Managed Services20% Cloud Consulting & SI10% BI & Big Data Consulting & SI +310% Cybersecurity10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
30% Help desk20% Managed Hosting Services20% Network +95% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% Other IT managed services5% Security2% IT Budgeting1% Governance & Compliance Assessments1% Software Evaluation1% TelecomSee all 7 projectsVintage IT Services is a Managed IT Services provider offering comprehensive IT Support Services and Outsourced IT Management solutions. Across their reviews, 100% of clients highlight their proactive support, seamless transitions, and exceptional project management. Approximately 80% of the feedback emphasizes their effective communication and ability to align IT strategies with client goals, reinforcing their reputation as a reliable partner in Managed Information Technology.
Reviews mention Personable
Clients express a positive sentiment regarding the personable nature of Vintage IT Services. One client highlighted the strong relationship with their assigned account manager, Shane, noting, "I can pick up the phone and talk with someone who can help solve my problem whenever I need." Another emphasized the personalized communication, stating, "They always ask me about my day; I’m not just a client on their page." Overall, clients appreciate the accessibility and supportive approach of the Vintage IT team.-
IT Consulting for Real Estate Company
4.5 Sep 26, 2022The best benefit of our relationship is the knowledge that I can pick up the phone and talk with someone who can help solve my problem whenever I need. Shane is my go-to for collaborating on solutions. Vintage IT has a lot of resources that we can access to brainstorm with. We love their combination of supportive IT infrastructure professionals and personalized, accessible communication. It’s nice to have been able to build relationships with many people in their company, as we’ve worked with the same people from the beginning. When I call in, they always ask me about my day; I’m not just a client on their page. Vintage IT never makes me feel stupid for the questions I ask.
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3 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Consulting for Real Estate Company
4.5 — Vintage IT Services provides ongoing maintenance and network support, as well as technology services when new offices open. They implement cabling, phone networks, and strategic planning and Read moreWas this helpful?
Industry Experience
Vintage IT Services has garnered positive feedback across various industries, including Nonprofit, Financial Services, Real Estate, and Business Services. Clients commend their strong project management, effective communication, and ability to address challenges swiftly. In Nonprofit, they are praised for ongoing IT support, while in Financial Services, their prompt issue resolution stands out. In Real Estate, their strategic planning and collaboration are noted. Overall sentiment is overwhelmingly positive, positioning Vintage IT Services as a reliable partner for organizations in these sectors.
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Business services Nonprofit Financial services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Vintage IT Services for their cost-effectiveness and value for money. One client noted, 'Good value for cost,' while another highlighted their commitment to budget considerations during project discussions. Additionally, a client from a credit union appreciated their proactive approach, stating, 'They always bent over backward to provide the best possible service for our dollars.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Lewisville, TX
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk20% Hardware10% Disaster Recovery +510% Managed Hosting Services10% Network10% Security5% IT Budgeting5% TelecomSee all 7 projectsPrototype:IT is a Managed IT Services provider offering comprehensive IT support services, including IT management, outsourced IT support, and managed information technology. The company is praised for its responsiveness, attention to detail, and ability to deliver projects on time, with 100% of reviewers highlighting their successful project management and excellent customer service.
Reviews mention Great team
Clients consistently highlight the exceptional qualities of Prototype:IT's team, noting their creativity, professionalism, and engagement. One client emphasized that the team provided a tailored solution for their security needs and has delivered ongoing support since 2018, consistently meeting deadlines and addressing requests satisfactorily. Overall, the sentiment towards Prototype:IT's team is overwhelmingly positive, with no identified areas for improvement.-
Managed IT Services for Financial Services Firm
5.0 Sep 11, 2023The team was creative, professional, and engaged.
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5 of 6 IT Managed Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Financial Services Firm
5.0 — Prototype:IT provided managed IT services for a financial services company. The team was mainly responsible for implementing security updates and replacing hardware. The goal was to improve data Read moreWas this helpful?
Industry Experience
Prototype:IT has garnered positive feedback across various industries, including Real Estate, Manufacturing, Financial Services, and Utilities. Clients commend their expertise in managed IT support, helpdesk services, and project management, noting their responsiveness and alignment with company values. Overall, the sentiment is highly favorable, highlighting strengths in seamless onboarding, efficient support, and a commitment to client success. Businesses seeking reliable IT partnerships in these sectors would find Prototype:IT to be a suitable fit.
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Real estate Manufacturing Financial services UtilitiesWas this helpful?
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$5,000+$200 - $300 / hr50 - 249San Jose, CA
Services provided
25% IT Managed Services15% Other IT Consulting and SI10% BI & Big Data Consulting & SI +610% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Robotics Process Automation5% Custom Software Development5% Enterprise App ModernizationFocus Areas
20% Help desk30% Security10% Cloud Server Migration +410% Disaster Recovery10% Governance & Compliance Assessments10% Managed Software Application & Solutions10% NetworkSee all 9 projectsZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.
5 of 5 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Manufacturing Company
5.0 — A manufacturing company hired ZAG Technical Services to work on a network segmentation project. The team came on-site for preliminary work and completed the project remotely using Cisco networking Read moreWas this helpful?
Industry Experience
ZAG Technical Services has proven expertise in various sectors, including Manufacturing, Financial Services, Food & Beverages, and Agriculture. Across these industries, clients commend ZAG for their strong project management, swift response times, and personalized approach. They have successfully enhanced IT infrastructure, security, and operations, leading to improved uptime and operational efficiency. Overall, the sentiment is highly positive, indicating ZAG's adaptability and value as a trusted IT partner in diverse environments.
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Manufacturing Financial services Food & Beverages AgricultureWas this helpful?
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View PackagesComplete Managed IT Services
ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.Was this helpful?
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$10,000+Undisclosed10 - 49Atlanta, GA
Services provided
65% IT Managed Services20% IT Strategy Consulting15% Cloud Consulting & SIFocus Areas
30% Help desk30% Security20% Managed Hosting Services +210% Hardware10% NetworkSee all 18 projectsRipple IT is a distinguished provider of Managed IT Services known for offering comprehensive IT Management and Support Services. Across their reviews, 100% of clients praise Ripple IT for their reliability, timely project deliveries, and exceptional customer engagement, with many highlighting their proactive approach and responsiveness. Notably, around 60% of reviewers commend their ability to communicate complex technical issues in an understandable manner, showcasing their commitment to client education and satisfaction.
Reviews mention Translate ideas into products
Ripple IT has received overwhelmingly positive feedback regarding their ability to translate clients' ideas into products. Clients appreciate their swift issue resolution, often on the same day, and their technicians' capacity to explain complex technical matters in an accessible manner. One client noted, 'Everything is worked on so fast and beautifully; we’re absolutely thrilled with them.' Overall, clients feel well-supported and valued, highlighting Ripple IT's commitment to understanding their business needs and providing exceptional service.-
Managed IT Services for Pharmaceuticals Company
5.0 Mar 4, 2021Their technicians have been special for us. We don’t have a lot of technical expertise within the organization so dealing with them has been a blessing. They’re able to explain technical things to laymen in an easy way. Their team always remains patient with us, we’re never rushed off the phone.
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14 of 16 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Cloud Consulting for Investment Management Co
5.0 — Ripple IT provides managed IT services and cloud consulting for an investment management company. The team offers help desk services and has migrated operations from Workplace to an in-house Read moreWas this helpful?
Industry Experience
Ripple IT has demonstrated expertise across various industries, including financial services, real estate, and education, with notable strengths in managed IT services, cybersecurity, and infrastructure development. Clients in financial services praised their proactive customer service and seamless project execution, while real estate firms highlighted their adaptability during office setups. In the education sector, Ripple IT's support for email migration showcases their versatility. Overall, client sentiment is overwhelmingly positive, indicating Ripple IT's capability to meet diverse industry needs effectively.
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Construction Education Chemicals & Biotechnology Real estate Nonprofit Pharmaceuticals Advertising & marketing Arts, entertainment & music Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Ripple IT highlights a positive sentiment towards their cost-effectiveness and value for money. Clients frequently noted that Ripple IT provides exceptional service relative to their investment, with one client stating they received 'good value for cost.' Another highlighted that Ripple IT protected them from unnecessary costs while ensuring timely project completion within budget. Overall, clients feel that Ripple IT offers a high-quality service that justifies their pricing, making them a worthwhile investment.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Chicago, IL
Services provided
45% IT Managed Services20% Custom Software Development20% Cybersecurity +115% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services20% Network +320% Telecom10% Disaster Recovery10% SecuritySee all 8 projectsTechNoir Solutions is a distinguished provider of Managed IT Services, offering comprehensive IT support and management to various sectors. Their clients commend their exceptional responsiveness and ability to meet deadlines, with 95% of reviewers highlighting successful project outcomes. Frequently praised for their communication and problem-solving skills, TechNoir Solutions excels in delivering tailored IT solutions, from server upgrades to cybersecurity, fostering long-term client relationships.
5 of 5 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Custom Gasket Manufacturer
5.0 — TechNoir Solutions provides managed IT services to a custom gasket manufacturer, replacing an otherwise full-time IT employee. The team has worked on multiple IT projects, like building a new IT Read moreWas this helpful?
Industry Experience
TechNoir Solutions demonstrates expertise across various industries, including Design, Legal, Real Estate, Manufacturing, and Construction. Clients commend their responsive communication, project management, and ability to integrate technology solutions tailored to specific business needs. The overall sentiment is highly positive, particularly in Legal and Real Estate, where their IT support and infrastructure management have yielded significant operational improvements. Their entrepreneurial approach and commitment to customer satisfaction make them a strong fit for firms seeking reliable technology partnerships.
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Design Legal Real estate Manufacturing ConstructionWas this helpful?
More responsive than most other service providers
Get in TouchTechNoir Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
50% IT Managed Services10% Application Management & Support10% Cybersecurity +310% HR Consulting10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
20% Help desk20% Managed Software Application & Solutions20% Network +320% Security10% Disaster Recovery10% HardwareSee all 18 projectsElectric is a managed IT services company providing outsourced IT support, including IT management and helpdesk services. Reviews show a mixed reception, with approximately 70% highlighting positive aspects such as smooth onboarding, effective remote IT support, and responsive communication. However, about 30% of reviews mention challenges like poor project management and inconsistent support quality. The company's structured approach and innovative solutions are often praised, while areas for improvement include better user management and application deployment.
Industry Experience
Electric demonstrates solid expertise across various industries, including Nonprofit, Software, Advertising & Marketing, Healthcare, and Construction. Clients commend their effective onboarding processes and responsive customer support. In the Nonprofit and Legal sectors, there’s a sentiment of needing closer communication and deeper technical knowledge. The Software and Advertising industries appreciate Electric’s standardized IT solutions and quick response times. Overall, Electric’s strengths lie in scalable IT support and their proactive engagement model, making them a suitable partner for businesses seeking efficient IT management.
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Nonprofit Software Advertising & marketing Business services Arts, entertainment & music Legal Construction Consumer Products Sports Other Industry Education Healthcare Gaming Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Electric as offering good value for money, citing competitive pricing and effective services. One client noted, 'Pricing fit our budget,' while another mentioned saving 'a significant amount of time and money' by hiring Electric. However, some reviews indicate inconsistencies in support response times, leading to frustrations with project management and communication. Overall, sentiment is positive, but there are suggestions for improvement in service responsiveness and clarity during onboarding.Was this helpful?
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$1,000+Undisclosed50 - 249Atlanta, GA
Services provided
50% IT Managed Services25% Application Management & Support25% IT Staff AugmentationFocus Areas
25% Help desk25% Hardware10% IT Budgeting +710% Security5% Disaster Recovery5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Other IT managed services5% TelecomSee all 3 projectsCortavo is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviews indicate strong customer satisfaction, with clients praising their responsive help desk support and customized solutions. Approximately 80% of reviews highlight their effective communication and problem-solving capabilities, while a smaller percentage, around 20%, suggest potential areas for improvement in project management and service rollout timeliness.
Reviews mention Creative
Clients have praised Cortavo for their creative solutions and proactive support. One client noted, "Cortavo comes up with creative solutions and workarounds, and they're open to helping us with anything we need," highlighting their adaptability and value addition. Their ability to establish a secure file transfer method was also commended, demonstrating their innovative approach. Overall, the sentiment reflects a positive perception of Cortavo's creativity in addressing client needs.-
Help Desk Support for Financial Consulting Company
5.0 Jul 22, 2022Cortavo comes up with creative solutions and workarounds, and they're open to helping us with anything we need. They make suggestions and give us advice. We see their services as a significant value add.
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2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Help Desk Support for Financial Consulting Company
5.0 — Cortavo provides help desk support to a financial consulting company. They migrated employee accounts from GoDaddy to Microsoft, built secure Teams channels, and continue to support daily help desk Read moreWas this helpful?
Industry Experience
Cortavo has demonstrated expertise across various industries, including virtual bookkeeping, consulting, and arts & entertainment. In the consulting sector, they excel in help desk support and software migration, receiving praise for their responsiveness and creative problem-solving. In the arts, they successfully manage IT services, showcasing strong customization capabilities. Overall, feedback is positive, highlighting Cortavo's strengths in tailored solutions and effective communication, making them a suitable partner for businesses seeking IT support in these fields.
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Other Industry Consulting Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cortavo has received positive feedback regarding their cost and value for money. Clients report reasonable pricing, with one noting an investment of approximately $2,000 monthly, which they deemed worth every penny due to the quality of service and responsiveness. Another client highlighted that Cortavo's pricing structure does not penalize for inquiries, enhancing perceived value. However, there were initial billing issues, though these were resolved, indicating areas for improvement in invoicing processes.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Lubbock, TX
Services provided
55% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
25% Help desk25% Other IT managed services15% Security +75% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Network5% TelecomSee all 1 projectsVector Choice is an IT management and organizational security company, known for implementing effective policies that assist clients in compliance with security requirements. Reviewers note that 100% of them find Vector Choice's project management reliable, with prompt responses and unique problem-solving abilities. The recent improvement in their scheduling practices has been positively received, enhancing client satisfaction.
Industry Experience
Vector Choice has demonstrated expertise primarily in the Advertising & Marketing industry, providing IT management and security solutions. Clients commend their ability to implement compliance policies effectively, contributing to successful audits. Overall sentiment indicates strong satisfaction with their project management, responsiveness, and innovative problem-solving capabilities. Companies seeking IT and security solutions in the Advertising & Marketing sector would find Vector Choice to be a suitable partner due to their proven track record and alignment with client values.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Vector Choice's competitive pricing and strong value for money. One CTO noted that their pricing fit the budget while also providing good value for cost, indicating satisfaction with the financial aspects of their engagement. Overall sentiment reflects a positive perception of the company's pricing strategy, aligning well with client expectations and project needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +215% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
50% Help desk30% Security20% Managed Software Application & SolutionsSee all 5 projectsmPowered IT is a Managed IT Services provider specializing in IT Support Services, IT Compliance, and Outsourced IT Management. Reviews highlight their exceptional customer service and responsiveness, with 100% of clients praising their quick problem-solving abilities. Clients also appreciated their alignment with company values and seamless project execution, resulting in enhanced IT security and efficient cloud transitions.
Reviews mention High-quality work
Clients commend mPowered IT for delivering high-quality work, particularly highlighting their robust IT compliance solutions and exceptional customer service. One client noted zero breaches in PHI and praised the swift setup of their new office, stating that mPowered IT had multiple remote locations operational within days. The alignment of company values and a strong culture fit were also emphasized, with feedback indicating no areas for improvement.-
Managed IT Services for Healthcare Management Company
5.0 Apr 12, 2023mPowered IT had our new office location with multiple remote locations up and running effectively within days of executing our contract. Their customer service and response to any issues is second to none.
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4 of 4 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Healthcare Management Company
5.0 — mPowered IT provides managed IT services for a healthcare management company. The team offers a help desk and has built an internal IT structure, which includes IT compliance and security and PHI Read moreWas this helpful?
Industry Experience
mPowered IT has demonstrated expertise across diverse industries, including Healthcare, Environmental Services, Advertising & Marketing, and Technology. Clients commend their strong customer service, responsiveness, and ability to implement effective IT solutions. In Healthcare, they excelled in IT compliance and security; in Environmental Services, they successfully migrated operations to the cloud; in Advertising & Marketing, they swiftly addressed software issues. Overall, mPowered IT is a strong fit for clients seeking reliable IT support in these sectors.
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Healthcare Environmental Services Other Industry Advertising & marketingWas this helpful?
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$1,000+$150 - $199 / hr10 - 49Orlando, FL
Services provided
45% IT Managed Services25% IT Staff Augmentation15% Cloud Consulting & SI +115% CybersecurityFocus Areas
10% Help desk20% Vendor Procurement & Selection10% Disaster Recovery +810% Hardware10% Managed Software Application & Solutions10% Security10% Software Evaluation5% IT Budgeting5% Managed Hosting Services5% Network5% Other IT managed servicesSee all 5 projectsZ7 Solutions is an IT solutions provider specializing in backup systems, virtualization support, and device management. Reviewers universally praise Z7 for its prompt responsiveness and effective project management, with 100% noting their exceptional ability to meet client needs. Clients consistently highlight the firm's capability to integrate seamlessly as part of the client team, ensuring successful project outcomes across diverse IT challenges.
Reviews mention High-quality work
Z7 Solutions has received high praise for their quality of work, particularly in executing a successful upgrade from Horizon 7 to Horizon 8. Clients have noted the team's effectiveness and flexibility, stating they felt like part of the team from day one. One client specifically highlighted that Z7 executed their work perfectly and did an excellent job, demonstrating a strong commitment to delivering high-quality results.-
VMware VDI Upgrade & Modernization for Utility Organization
5.0 Feb 21, 2023Z7 executed their work perfectly and they did an excellent job. They felt like part of the team from day 1 and continue to offer support where they can.
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Industry Experience
Z7 Solutions possesses strong expertise across various industries, notably Legal, Utilities, Education, and Government. Clients commend their ability to listen to needs, deliver effective solutions, and enhance operational efficiency. In the Legal sector, they improved file sharing and backup processes, while in Utilities, they successfully upgraded a VMware environment. In Education, they demonstrated exceptional support for a non-profit school, and in Government, they managed a rapid transition to remote work during COVID-19. Overall, feedback highlights Z7's commitment, responsiveness, and technical proficiency.
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Legal Utilities Education GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Z7 Solutions' cost-effectiveness and overall value. One review highlighted significant annual savings from their solutions, stating, 'We are saving several thousand dollars each year on both solutions.' Another client noted the company's dedication to providing personalized service, stating they felt 'like family,' which contributed to the project's success. Overall, the sentiment reflects that Z7 Solutions delivers exceptional value for the investment made.Was this helpful?
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$10,000+$150 - $199 / hr250 - 999Chantilly, VA
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
30% Help desk20% Managed Hosting Services10% Disaster Recovery +410% Hardware10% Network10% Security10% TelecomSee all 1 projectsRed River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.
Industry Experience
Red River has demonstrated significant expertise in the Nonprofit sector, particularly in IT migration and cloud solutions. Their strengths include effective project management, responsiveness, and a commitment to best practices, resulting in improved operational efficiency for clients. Overall sentiment within the nonprofit industry reflects high satisfaction, making them a suitable partner for organizations seeking to enhance their IT infrastructure and cloud capabilities.
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NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Red River's value for money, noting their comprehensive services and effective project management. One client invested around $100,000, highlighting the positive impact on staff morale and efficiency. Overall sentiment indicates that Red River's responsiveness and commitment to best practices justify their pricing, with no significant areas for improvement identified by clients.Was this helpful?
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UndisclosedUndisclosed250 - 999Coral Springs, FL
Services provided
30% IT Managed Services25% IT Staff Augmentation20% Custom Software Development +215% Application Management & Support10% Web DesignFocus Areas
100% Help deskSee all 3 projectsLean Tech is a technology solutions provider specializing in custom software development, particularly in .NET, React.js, and Node.js. The company has received overwhelmingly positive feedback, with clients praising their focus on customer success, quality of candidates, and effective project management. Approximately 100% of reviewers highlight Lean Tech's commitment to delivering high-quality solutions and maintaining strong customer relationships.
Reviews mention High-quality work
Clients consistently commend Lean Tech for delivering high-quality work, emphasizing the exceptional quality of candidates they provide. One CTO noted the impressive screening process that filtered out less qualified candidates, while another client highlighted the effectiveness of Lean Tech's project management and the caliber of their associates. Overall sentiment reflects strong satisfaction with Lean Tech's commitment to customer success and their ability to integrate seamlessly with client teams.-
IT Staff Augmentation for Live Music Ticketing Company
5.0 Jul 11, 2022The quality of candidates they brought to the room, and also the screening process, so less qualified candidates did not get through and waste my time.
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Dev & Engineer Recruitment Services for Insurance Tech Firm
5.0 Feb 18, 2022We’ve also received feedback from users; our product is world-class. The quality of their associates and work is impressive. We’ve avoided wasting time on people who either don’t meet our qualifications or produce low-quality work.
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Industry Experience
Lean Tech has demonstrated expertise across various industries, including Arts, Transportation, and Financial Services. In the Arts industry, they are praised for their ability to source high-quality developers for complex software projects. In Transportation, clients appreciate their focus on customer success and proactive problem-solving. In Financial Services, Lean Tech’s project management and talent quality received high marks. Overall, the sentiment is positive, highlighting Lean Tech's strengths in development team assembly, customer focus, and adaptability across sectors.
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Arts, entertainment & music Transportation Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Lean Tech's pricing as competitive, providing good value for money. One client noted that while costs could be slightly improved, they understood the rationale behind them. Another emphasized the cost-effective development capacity Lean Tech offers, contributing positively to their projects. Overall, the sentiment reflects satisfaction with Lean Tech's pricing relative to the quality of service and talent provided.Was this helpful?
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$5,000+Undisclosed50 - 249Oakland, CA
Services provided
40% IT Managed Services40% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
40% Help desk20% Managed Hosting Services20% Network +120% SecuritySee all 14 projectsXantrion is a Managed IT Services Provider (MSP) specializing in outsourced IT support and management. The company consistently receives positive feedback, with clients praising their proactive IT management, project efficiency, and communication. Approximately 90% of reviews highlight Xantrion's ability to anticipate and resolve IT challenges, enhancing system security and reliability. Their attention to detail and expertise in IT infrastructure make them a preferred choice for many businesses.
Reviews mention Well-organized projects
Client feedback highlights Xantrion's exceptional project organization and management. One client noted their project manager's responsiveness and the structured approach, stating that key milestones were delivered on time. Another emphasized the high level of collaboration and clear communication throughout the process. Overall, clients consistently describe Xantrion as highly organized and professional, with one remarking they were 'amazing' and had no areas for improvement. This sentiment indicates a strong alignment with client expectations and project goals.-
IT Managed Services for Fuel Distribution Company
5.0 Oct 1, 2024Xantrion was professional, organized and thorough throughout the project. Defined tasks & goals with assigned timeline and budget. Weekly call to report progress, segment completion and outstanding issues, if any. Project timelines were met and on-budget, stakeholders were completely satisfied.
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IT Managed Services for Investment Advisory Firm
5.0 Jan 10, 2024They are very organized. They delivered everything we expected on time. Their employees are very personable and qualified.
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Cybersecurity & Managed IT Services for Private Foundation
4.5 Feb 9, 2023Xatrion’s project management has been great. For example, the phone system update project was very organized; Xatrion tried to think ahead for us and planned the whole project well. Additionally, they stuck to the budget, which we really appreciated.
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Intranet Solution Implementation for Financial Services Co
5.0 Jul 10, 2025Kelly (PMP) our project manager and Tim our vCIO were excellent. She was the main point of contact throughout the process, with collaboration from Tim. Xantrion set clear expectations for the project and delivered it ahead of schedule. We had weekly project meetings with Kelly and their team. There was a high level of collaboration, and all their SMEs were involved.
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Cloud Consulting & SI for Financial Services Firm
4.5 Jan 28, 2026Xantrion’s project management was well organized and responsive; they delivered key milestones on time, clearly communicated throughout the engagement, and were flexible and understanding of our concerns around a major infrastructure transition, taking the time to adjust plans, explain impacts, and ensure our team was comfortable at each stage of the process.
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0 of 1 reviews is 5 stars1 new review for IT Managed Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients praised Xantrion for their organized project management and proactive IT approach, highlighting successful cloud migrations that improved system reliability and security. A CEO noted the effective transition to Microsoft cloud services and appreciated the timely delivery of milestones. While there were initial concerns regarding pricing, clients found the outcomes justified the investment, demonstrating overall satisfaction with Xantrion's services and alignment with their organizational values.Was this helpful?
10 of 11 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Financial Services Institution
5.0 — A financial services institution hired Xantrion to migrate their legacy network shares to SharePoint. The goal was to enhance data accessibility, security, and compliance policies. Read moreWas this helpful?
Industry Experience
Xantrion has demonstrated expertise across several industries, notably financial services, non-profits, and manufacturing. In financial services, clients praised their ability to enhance security, compliance, and operational efficiency through cloud solutions and IT support, yielding improved productivity. Non-profits recognized their skill in modernizing IT infrastructure and enhancing security. In manufacturing, feedback highlighted their proactive approach to IT management and cybersecurity. Overall, sentiment indicates strong satisfaction and successful outcomes across these sectors, making Xantrion a suitable partner for organizations seeking comprehensive IT solutions.
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Design Non-profit Manufacturing Supply Chain, Logistics, and Transport Healthcare Legal Nonprofit Financial servicesWas this helpful?
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$1,000+$100 - $149 / hr50 - 249New Rochelle, NY
Services provided
50% IT Managed Services10% CRM Consulting and SI10% Cloud Consulting & SI +310% Cybersecurity10% IT Strategy Consulting10% Other Application DevelopmentFocus Areas
10% Help desk20% Disaster Recovery10% Hardware +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% TelecomSee all 28 projectsComputer Solutions East is a Managed IT Services provider that specializes in IT support services, particularly in Microsoft solutions, including email, Microsoft 365, and licensing management. The company has received overwhelmingly positive feedback, with the majority of clients highlighting their responsiveness, technical expertise, and customer-focused approach. Approximately 95% of the reviews commend their efficient project management and timely communication, while a small percentage suggests improvements in communication during peak times.
Reviews mention Patient
Clients consistently highlight the remarkable patience exhibited by Computer Solutions East throughout their projects. One client noted their attentiveness to a small nonprofit's needs, stating they were 'very responsive' and patient with 'needy seeming questions.' Another review emphasized their flexibility and understanding during challenging circumstances, particularly with non-tech-savvy users. Overall, the sentiment surrounding patience is overwhelmingly positive, indicating that the company excels in providing supportive and considerate service.-
Microsoft Office Support for Construction Consultants
4.5 May 12, 2021The workflow was very effective. They worked with us during a pandemic showing flexibility and patience especially with field workers who faced the worst challenges. The exercise great patience and understanding knowing that not everyone is computer savvy and able to take the instructions when first explained.
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Managed IT Services for Investment Fund Company
5.0 Jan 7, 2020They were responsive during the email and file migration. Even when our former provider was causing problems, they remained patient yet ready to go the whole time. At one point before we started working together, Computer Solutions East asked us if we’d consider moving our systems onto Microsoft Azure.
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Managed IT Services for Education Organization
4.5 Mar 13, 2025They showed remarkable patience and attentiveness to our small nonprofit and very small project. We don't have any IT skills on staff in our small nonprofit, and they showed remarkable patience with that and were very responsive to some probably fairly needy seeming questions. Not that I can think of - they were super patient and helpful.
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2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback for Computer Solutions East has been overwhelmingly positive. Clients praised their responsiveness, technical expertise, and effective project management, highlighting successful outcomes such as timely deployment of Microsoft email licenses and swift resolution of email delivery issues. Notably, one client commended their proactive communication and customer-focused approach, while another appreciated their ability to deliver solutions ahead of schedule. Suggestions for improvement included enhancing communication during peak periods, indicating a generally high level of satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Computer Solutions East for their excellent value for money, with multiple reviews highlighting that their pricing fits within budgets while delivering quality service. For instance, one client noted, 'Good value for cost,' and another emphasized their 'fair price estimate.' Overall sentiment reflects satisfaction with the cost-effectiveness of their solutions, as well as their responsiveness and professionalism, leading to successful project outcomes without compromising on quality.Was this helpful?
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New York City, New York (5) Boca Raton, Florida (2) Edison, New Jersey (1) Brooklyn, New York (1) Greensboro, North Carolina (1) Houston, Texas (1) Fairfield, Connecticut (1) Kankakee, Illinois (1) Vincentown, New Jersey (1) Cranford, New Jersey (1) New Smyrna Beach, Florida (1) Ocala, Florida (1) Delray Beach, Florida (1) Palm Springs, California (1) San Jose, California (1) Denver, Colorado (1) Boston, Massachusetts (1) Englewood Cliffs, New Jersey (1) Totowa, New Jersey (1) Pomona, New York (1) Piedmont, California (1)Was this helpful?
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$1,000+Undisclosed10 - 49Indianapolis, IN
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingFocus Areas
15% Help desk10% Hardware10% IT Budgeting +910% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% Security5% Software Evaluation5% Vendor Procurement & SelectionSee all 4 projectsBlackink IT is a Managed IT Services provider specializing in outsourced IT support and management. Across reviews, clients consistently praise their exceptional project management, proactive communication, and seamless IT transitions, with 100% of reviews highlighting these strengths. Additionally, their personable approach and deep expertise have led to successful partnerships with clients in various industries.
Reviews mention Professional
The overall sentiment regarding Blackink IT's professionalism is highly positive. Clients noted their responsiveness and willingness to accommodate needs, with one reviewer stating they were 'incredibly responsive' and met or exceeded all deadlines. Furthermore, the professionalism of their employees was highlighted, with feedback indicating that team members were 'pleasant to work with.' No significant areas for improvement were identified, reinforcing the company's strong professional reputation.-
Cloud Consulting Services for Food Equipment Manufacturer
5.0 May 3, 2023They were incredibly responsive and answered any questions I had immediately. They were accommodating with their time educating and assisting us. We also outlined timelines for deliverables, and they met or exceeded each deadline.
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3 of 3 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Services for Venture Capital Startup
5.0 — Blackink IT provides cybersecurity and managed IT services for a venture capital startup. The team is responsible for all HelpDesk functions, network infrastructure, OS support, and performance Read moreWas this helpful?
Industry Experience
Blackink IT has received positive feedback across diverse industries, including consulting, financial services, business services, and food & beverages. Clients commend their strong project management, effective communication, and deep technical expertise, particularly in IT transitions and cybersecurity improvements. The overall sentiment highlights Blackink IT's ability to deliver tailored solutions that enhance operational efficiency and foster strong partnerships, making them a suitable choice for organizations seeking reliable IT support in these sectors.
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Consulting Financial services Business services Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Blackink IT's competitive pricing and strong value for money. The Director of Operations at ADVISA noted that their pricing fit the budget while providing great value, remarking on the seamless transition and minimal downtime achieved during their project. Similarly, the VP of IT at Elevate Ventures appreciated the cost-effectiveness of their services, with expenses consistently below budget. Overall, client feedback reflects a positive sentiment regarding the company's affordability and the quality of services provided.Was this helpful?
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$10,000+Undisclosed50 - 249Duluth, GA
Services provided
70% IT Managed Services20% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
25% Help desk20% Security15% Network +610% Disaster Recovery10% Managed Hosting Services5% Hardware5% Managed Software Application & Solutions5% Other IT managed services5% TelecomSee all 3 projectsStandard Office Systems is a proficient provider of Managed IT Services, specializing in IT Management and Support for various businesses. With an impressive 100% positive feedback from clients, reviewers consistently commend their efficiency, responsiveness, and ability to maintain seamless operations without disruptions. Their commitment to client satisfaction and cost-effective solutions is a recurring theme across all reviews.
2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Pain Management Clinic
4.0 — Standard Office Systems provides ongoing IT services for a pain management clinic. Their responsibilities include upgrading the client's computers, maintaining their networks, and more. Read moreWas this helpful?
Industry Experience
Standard Office Systems has garnered positive feedback primarily in the Healthcare and Construction industries. In Healthcare, clients appreciate their responsiveness, efficiency, and ability to enhance IT infrastructure, ensuring minimal downtime. In Construction, they have been recognized for their seamless integration of IT solutions with manufacturing processes, proving to be a valuable partner for clients. Overall, their expertise in managed IT services and commitment to client satisfaction make them a suitable choice for businesses in these sectors.
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Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Standard Office Systems regarding cost and value for money. One client noted significant savings, describing them as the 'most cost-effective full-time IT specialist in the office.' Another client highlighted their $2,200 monthly investment as providing exceptional ongoing support and efficiency, emphasizing their responsiveness and ability to resolve issues swiftly. Overall, the sentiment reflects a strong perception of value, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oviedo, FL
Services provided
10% IT Managed Services40% IT Staff Augmentation40% Recruiting +110% Recruitment Process OutsourcingFocus Areas
50% Help desk50% SecuritySee all 10 projectsInterfell is a recruitment and staffing company that excels in aligning candidates with clients' organizational culture and project needs. Across their reviews, 100% reflect satisfaction with their cultural fit and timely delivery, while around 90% highlight their responsiveness and adaptability. Interfell consistently meets and exceeds client expectations in candidate quality and recruitment process efficiency, making them a reliable partner in talent acquisition.
Industry Experience
Interfell has received positive feedback across various industries, including Nonprofit, IT Services, Advertising & Marketing, Transportation, Business Services, Education, and Human Resources. Clients commend their expertise in recruitment, project management, and customer satisfaction. The company is particularly noted for its agile methodologies, effective communication, and alignment with client values. Overall sentiment indicates strong performance in IT Services and Business Services, making them a suitable partner for organizations seeking talent acquisition support.
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Nonprofit IT Services Advertising & marketing Transportation Business services Other Industry Education Information technology Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Interfell is consistently recognized for offering competitive pricing and strong value for money. Clients frequently highlight that the company's pricing aligns with their budgets, often stating it as a decisive factor for selection. For example, one client noted, "Pricing fit our budget" and another mentioned, "Good value for cost." Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of Interfell's services, with many clients expressing satisfaction with the results achieved relative to their investments.Was this helpful?
More responsive than most other service providers
Get in TouchInterfell is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Akron, OH
Services provided
40% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +210% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
20% Help desk20% Security15% Disaster Recovery +810% Managed Hosting Services5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Network5% Software Evaluation5% Vendor Procurement & SelectionSee all 4 projectsKeystone Technology Consultants is a distinguished provider of Managed IT Services, specializing in network security, IT support services, and cloud-based solutions. With consistently positive feedback, 100% of reviewers commend their responsiveness and expertise in IT management. Clients particularly appreciate their seamless project execution, personalized support, and ability to address complex IT needs effectively.
2 of 3 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Network Security Services for Radio Company
5.0 — Keystone Technology Consultants provides managed IT, consulting, and network security services for a radio station group. The team handles server testing and updating and has made changes to the Read moreWas this helpful?
Industry Experience
Keystone Technology Consultants has demonstrated expertise across various industries, including Media, Environmental Services, Healthcare, and Real Estate. Clients commend their responsiveness, knowledge, and ability to address specific IT needs effectively. Overall sentiment is positive, with notable strengths in managed IT services, server maintenance, and cybersecurity. Their impact is particularly highlighted in enhancing network security and operational efficiency, making them a suitable partner for organizations seeking reliable IT solutions.
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Media Environmental Services Healthcare Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Keystone Technology Consultants is generally perceived as providing good value for money, with clients noting their comprehensive services and expertise. One client mentioned an investment of $5,600 monthly, highlighting their satisfaction with Keystone's stellar support and responsiveness. Another client, spending around $100,000 annually, emphasized peace of mind from their effective IT management. Overall, feedback suggests that Keystone’s pricing aligns well with the quality of service offered, though some clients noted minor communication gaps with less familiar team members.Was this helpful?
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Undisclosed$100 - $149 / hr10 - 49Atlanta, GA
Services provided
50% IT Managed Services30% Cybersecurity5% Cloud Consulting & SI +35% IT Strategy Consulting5% Other IT Consulting and SI5% Web DesignFocus Areas
30% Help desk20% Disaster Recovery20% Network +220% Security10% Managed Hosting ServicesSee all 2 projectstrueITpros, LLC is a digital marketing and IT support company specializing in SEO and web optimization services. The reviews reflect a highly positive sentiment, with clients praising their responsiveness, personalized service, and effective results—particularly in enhancing Google search rankings and boosting website traffic. The company demonstrates a strong commitment to customer needs, with 100% of reviewers highlighting their prompt communication and tailored approach.
Industry Experience
trueITpros, LLC has received positive feedback primarily from the security alarm industry, highlighting their expertise in SEO and digital marketing. Clients praise their proactive approach, responsiveness, and effective project management, which led to improved Google rankings and increased website traffic. Overall sentiment indicates strong satisfaction, with clients noting significant gains in brand awareness and lead generation. This provider’s strengths suggest a good fit for businesses seeking to enhance their online presence, particularly in security and related sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with trueITpros, LLC's cost-effectiveness, noting their ability to deliver solid results within a reasonable budget. One client mentioned investing $4,000–$5,000 for SEO services and highlighted the significant increase in website traffic and leads. Overall sentiment indicates that trueITpros offers good value for money, with clients appreciating their responsiveness and commitment to project goals, reinforcing the belief that their investment yields beneficial outcomes.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Austin, TX
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +310% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
40% Help desk25% Hardware20% Managed Software Application & Solutions +210% IT Budgeting5% Vendor Procurement & SelectionSee all 4 projectsLive Oak IT Partners is a Texas-based managed IT services provider helping small and midsize businesses simplify technology, strengthen cybersecurity, and scale with confidence. Founded in Austin in
Read more4 of 4 reviews are 5 stars4 new reviews for IT Managed Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent client feedback on Live Oak IT Partners highlights their exceptional customer service and proactive approach. Clients commend their quick response times, with one noting a resolution within 15 minutes. The company is praised for aligning with client values and providing strategic IT guidance, as demonstrated by an advertising executive who appreciated their ability to enhance technology usage. Overall sentiment is overwhelmingly positive, with no reported areas for improvement, indicating strong client satisfaction.Was this helpful?
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
Live Oak IT Partners has received overwhelmingly positive feedback for their Help desk services, with 100% of clients noting high levels of satisfaction. Reviewers consistently highlight their expertise in IT support and proactive communication, which fosters a strong understanding of client needs. Clients commend their timely issue resolution and courteous interactions, emphasizing the personal touch of speaking with real professionals rather than automated systems. The company's alignment with client values and culture is also frequently mentioned, indicating a high level of trust and partnership.
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4 of 4 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Marketing Company
5.0 — Live Oak IT Partners provides managed IT services for a marketing company. The team offers vCIO guidance, monitors the client's cybersecurity, and provides advanced integrations to improve Read moreWas this helpful?
Industry Experience
Live Oak IT Partners has received positive feedback across several industries, including Supply Chain, Advertising & Marketing, and Non-profit. Clients commend their strong technical support, proactive project management, and exceptional communication skills. In the Advertising & Marketing sector, they are praised for enhancing strategic IT initiatives, while in the Non-profit space, they effectively address outdated technology challenges. Overall sentiment indicates a solid reputation for delivering value and fostering long-term partnerships.
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Supply Chain, Logistics, and Transport Non-profit Advertising & marketingWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Las Vegas, NV
Services provided
55% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +210% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +810% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Other IT managed services5% TelecomSee all 7 projectsPact-One Solutions, LLC is a provider of Managed IT Services, offering solutions such as IT Support Services, cybersecurity, and hardware/software installation. Reviews consistently praise their timely service and excellent communication, with 100% highlighting their effective project management and responsiveness. Additionally, 67% of reviewers commend the friendliness and reliability of their technicians, particularly Shawn. Some reviews suggest improvement in assignment consistency for enhanced service personalization.
Reviews mention Timely
Overall, clients express a positive sentiment regarding the timeliness of Pact-One Solutions, LLC's services. One client noted that issues are typically resolved within an hour, highlighting their efficiency. Another client emphasized that Pact-One consistently delivers work on time and communicates effectively, often responding to service tickets within 10–30 minutes. While they occasionally assign new team members who may lack specific knowledge, the general consensus is that Pact-One excels in timely support and project management.-
IT Managed Services for Oral Surgery Clinic
5.0 Dec 15, 2023Pact-One Solutions, LLC delivers work on time and within budget. Moreover, they communicate well with us. We have a ticket management tool called ConnectWise that they've installed on our computers. Using this tool, we simply press a button and tell them what the problem is, and a service ticket is automatically sent to them. Usually, one of their teammates reaches out to us within 10–30 minutes regarding the ticket, and someone is assigned to us to help us through the problem.
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Managed IT & Cybersecurity for Oral Surgery Services Company
5.0 Sep 21, 2023Their project management is great. They stick by their quote and are always on time in terms of delivering tasks and equipment here. We haven’t any issues in this aspect. Pact-One’s communication skills are impressive. Moreover, they know what’s needed and keep us from having any problems.
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3 of 3 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Oral Surgery Clinic
5.0 — Pact-One Solutions, LLC provides managed IT services for an oral surgery clinic. Their work includes remote and on-site help desk support, software and hardware installs, system updates, and Read moreWas this helpful?
Industry Experience
Pact-One Solutions, LLC has demonstrated expertise primarily in the healthcare and medical industries, providing IT services, VoIP implementation, and cybersecurity. Clients commend their timely service, effective communication, and ability to handle technical issues efficiently. Overall sentiment in the healthcare sector is highly positive, highlighting their strength in managing IT systems and supporting operational needs, making them a suitable partner for organizations within these industries.
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Medical HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pact-One Solutions, LLC is noted for delivering good value for money, with clients reporting annual investments ranging from $6,000 to $15,000. Feedback highlights their timely service and effective problem-solving, with one client stating, "They deliver work on time and within budget." Another client emphasized that their services are stress-relieving, showcasing consistent quality. Overall, clients appreciate the balance of cost and service quality, indicating a strong perception of value.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Concord, CA
Services provided
70% IT Managed Services20% IT Strategy Consulting10% Cloud Consulting & SIFocus Areas
20% Help desk30% Managed Hosting Services20% Network +410% Managed Software Application & Solutions10% Security5% Disaster Recovery5% HardwareSee all 12 projectsPrecision IT Consulting is a Managed IT Services provider specializing in comprehensive IT management and support services. Across various reviews, they are praised for their responsiveness, professional communication, and commitment to client satisfaction, with no significant areas for improvement noted. More than 85% of reviewers highlight their proactive approach and personalized service, often emphasizing their effective ticketing system and quick problem resolution.
Reviews mention Helpful
Clients have consistently praised Precision IT Consulting for their helpfulness and responsiveness. One CEO noted their team was "extremely timely and responsive," while a CFO highlighted their staff as "very friendly, helpful, and willing to give us a hand where we need it." Overall, the sentiment reflects a strong appreciation for the company's ability to deliver on client needs and maintain effective communication throughout the engagement.-
Managed IT Services for Chemical Cleaning Company
5.0 Nov 11, 2020They’ve done a great job. Overall, they’ve done a great job. The team is very helpful and responsive. They’re all very friendly, helpful, and willing to give us a hand where we need it.
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11 of 12 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Consulting Services for Medical Device Startup
5.0 — Precision IT Consulting provided IT consulting services for a medical device startup. The team fixed the client's laptop after a crash. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Precision IT Consulting is consistently recognized for providing excellent value for money, with many clients highlighting their reasonable pricing in relation to the comprehensive services offered. One client noted, "good value for cost" and another emphasized, "the bang for your buck," referring to the extensive range of services provided at a competitive price. Overall, the sentiment reflects a strong appreciation for their cost-effectiveness and the quality of service received.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+$25 - $49 / hr10 - 49Washington Township, NJ
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Hardware10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% Software Evaluation10% TelecomSee all 30 projectsRivell is a Managed IT Services provider delivering comprehensive IT Support Services and Outsourced IT Management. With over 95% positive feedback, clients commend Rivell's timely execution and expertise in security measures, network optimization, and infrastructure upgrades. Approximately 70% of reviewers highlight Rivell's ability to deliver value-driven solutions that align with company values and budgets.
Reviews mention High-quality work
Clients consistently commend Rivell for their high-quality work and exceptional project management. The CEO of Shield AI noted their 'outstanding project management and communication skills,' while the Founder of StudentFinance emphasized their team's ability to deliver 'excellent outputs' and quickly absorb information. Additionally, the Rehab Director praised Rivell's proactive approach and responsiveness, stating that they consistently delivered 'high-quality solutions on time.' Overall, the sentiment reflects strong satisfaction with Rivell's service quality.-
IT Managed Services for AI Healthcare Engagement Platform
5.0 Apr 12, 2024Choosing Rivell has truly been a major win for our company. They manage a lot of our support. We’ve noticed a big change since they stepped in and they took an IT leadership role that we really needed.
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IT Managed Services for FinTech Company
5.0 Mar 27, 2024Scrum/Agile is now fully embedded and the team work to steady cadence, with a much better interface into the business. We have 2 fully scoped out releases for our future platform, with clear documentation and prototypes to support in development. The ability of the team to quickly absorb and digest a large amount of information and start delivering value.
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Managed IT Services for Credit & Financial Services Firm
5.0 Mar 8, 2024Rivell shows outstanding project management throughout the partnership, regularly meeting their deadlines and attending to our needs. Every engagement they had shown their profound experience, proactive approach, and commitment to customer happiness.
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Cybersecurity Services for Payment Platform
5.0 Mar 3, 2024The quantifiable results of Rivell LLC's services were outstanding. The frequency of security incidents and breaches significantly decreased when their solutions were put into practice. Our entire cybersecurity posture significantly improved.
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Cybersecurity & Managed IT Services for Staffing Agency
5.0 Feb 1, 2024Rivell has significantly improved our agency's IT infrastructure and cybersecurity. With their proactive monitoring and support, we've experienced increased uptime and reliability of our systems.
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16 of 16 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for AI Healthcare Engagement Platform
5.0 — Rivell provided managed IT services for a healthcare engagement platform. The team was tasked with support desk troubleshooting, recommending network security, and implementing solutions to Read moreWas this helpful?
Industry Experience
Rivell demonstrates strong expertise across various industries, including Construction, IT, Healthcare, Manufacturing, Education, Software, and Financial Services. Clients commend their effective cybersecurity measures and IT support, with notable success in enhancing system reliability and security. Feedback is overwhelmingly positive, particularly within Healthcare and Financial Services, where Rivell's strategic role has led to significant operational improvements. Overall, Rivell is well-suited for organizations seeking robust IT infrastructure, cybersecurity solutions, and ongoing support across multiple sectors.
Read All ReviewsSelect Industry to see insights
Engineering Construction Information technology Healthcare Manufacturing Education Software Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rivell's competitive pricing and excellent value for money. For instance, multiple reviews note that Rivell's pricing aligns with their budgets while delivering high-quality services, with one client stating, "Good value for cost." Overall sentiment reflects satisfaction with the financial investment, as clients appreciate the balance between cost and the quality of service received, underscoring Rivell's commitment to providing value-driven solutions.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Texarkana, TX
Services provided
50% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +210% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +615% Network15% Security10% Telecom5% Cloud Server Migration5% Governance & Compliance Assessments5% IT BudgetingSee all 7 projectsComplete Computing Solutions is a Managed IT Services provider specializing in IT Support Services, network security, and outsourced IT management. Their reviews are overwhelmingly positive, with 100% of clients praising their attention to detail, responsiveness, and timely project delivery. Frequent commendations include their high ratings, cost-effectiveness, and exceptional customer service, with no reported areas for improvement.
Reviews mention Accessible
Clients have expressed a positive sentiment regarding the accessibility of Complete Computing Solutions. One client noted their responsiveness, stating they were 'always available to take my calls and adjust if necessary.' Additionally, the company's collaborative approach and teamwork were highlighted, reinforcing their commitment to client engagement and support. Overall, the feedback reflects a strong appreciation for their accessibility and communication throughout the project.-
IT Managed Services for Commercial Real Estate Brokerage Co
5.0 Dec 13, 2023They were great at project management and were always available to take my calls and adjust if necessary. Their whole company works as a team and are focused on successful job completions.
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7 of 7 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Setup for Automotive Dealer Services Co
5.0 — Complete Computing Solutions has supplied and wired over 50 PC workstations with server backup and remote desktop capabilities for an automotive dealer services company. The team monitors all Read moreWas this helpful?
Industry Experience
Complete Computing Solutions demonstrates strong expertise across various industries, including Non-profit, Legal, Home Services, Real Estate, and Automotive. Clients appreciate their responsiveness, project management, and customer service, with notable strengths in network security, IT support, and system maintenance. Overall sentiment is highly positive, indicating that their technical capabilities and commitment to customer satisfaction make them a suitable partner for organizations in these sectors.
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Automotive Non-profit Legal Home Services Real estateWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Complete Computing Solutions' competitive pricing and exceptional value for money. One client noted their engagement was cost-effective while another emphasized their pricing fit within budget constraints. Feedback indicates that the company not only meets but often exceeds expectations in service delivery, with one client stating, 'They got the job done in a timely manner and within budget.' Overall, sentiment regarding cost and value is overwhelmingly positive.Was this helpful?
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$5,000+Undisclosed10 - 49Los Angeles, CA
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingFocus Areas
20% Help desk40% Security15% Network +310% Disaster Recovery10% Managed Hosting Services5% HardwareSee all 2 projectsClearFuze Networks, Inc. is a Managed IT Services provider, offering comprehensive IT Management and Support Services tailored to healthcare compliance needs. Reviews highlight their expertise in cybersecurity and cloud solutions, with 100% positive feedback emphasizing their responsive, personalized service and successful project outcomes. Their commitment to adapting to novel challenges is frequently praised by clients.
Reviews mention Helpful
Clients express high satisfaction with ClearFuze Networks, Inc., highlighting their responsiveness and professionalism. One client noted, 'Every ticket gets a quick response,' emphasizing the seamless transition to remote work. Additionally, they praised the comprehensive IT solutions provided, stating, 'We love ClearFuze!' Overall, the sentiment is overwhelmingly positive, with clients feeling secure and well-supported, and expressing intent to continue their partnership.-
IT Services for Injury Law Firm
5.0 Mar 30, 2021Working with ClearFuze is great! They are are so friendly and helpful. They answer us immediately. Every ticket gets a quick response. They helped us transition seamlessly to remote work and even though we are all now working from home now, every ticket still gets a quick response and take care of everything we need.
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1 of 1 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Healthcare Law Firm
5.0 — ClearFuze Networks, Inc. has provided managed IT services for a healthcare law firm. The team is tasked with setting an IT infrastructure baseline that expands the client's business services. Read moreWas this helpful?
Industry Experience
ClearFuze Networks, Inc. has received positive feedback primarily from the legal industry, with notable clients in healthcare and personal injury law. Clients commend their robust IT infrastructure solutions, cybersecurity expertise, and effective communication. ClearFuze's strengths lie in their adaptability, thorough knowledge of compliance, and commitment to personalized service. The overall sentiment is highly favorable, indicating strong suitability for law firms seeking comprehensive IT support and reliable technology integration.
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LegalWas this helpful?
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Clients consistently express satisfaction with ClearFuze Networks, Inc.'s pricing and value for money. One client highlighted that all IT needs were met and exceeded, praising the comprehensive service package under the ClearONE Solution. Another remarked on the seamless transition to remote work and improved efficiency due to ClearFuze's solutions. Overall, the sentiment is overwhelmingly positive, with clients appreciating the individualized services and responsive support, indicating a strong return on investment.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Towson, MD
Services provided
50% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +310% IT Staff Augmentation10% IT Strategy Consulting5% Business ConsultingFocus Areas
20% Help desk10% Disaster Recovery10% Hardware +610% IT Budgeting10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% TelecomSee all 5 projectsCertified CIO is an IT Management company specializing in Managed IT Services, Outsourced IT Support, and IT Security compliance. Reviewers consistently praise their technical expertise, responsiveness, and ability to meet deadlines, with 100% positive feedback on their project management and problem-solving capabilities. Notably, 75% of reviewers highlight their exceptional responsiveness and commitment to client success.
2 of 3 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Multi-Company Corporation
5.0 — A multi-company corporation engaged with Certified CIO for managed IT services. In order to save the company from ransomware, the team provides a plan and its cost and a new loader server for Read moreWas this helpful?
Industry Experience
Certified CIO has demonstrated strong expertise in the Construction, Financial Services, Advertising & Marketing, and Manufacturing industries. Clients commend their responsiveness, project management skills, and technical expertise, particularly in IT security, cloud migration, and system integration. Overall sentiment is highly positive, with clients appreciating their problem-solving abilities and commitment to support. This provider is well-suited for organizations seeking reliable IT solutions in these sectors.
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Construction Financial services Advertising & marketing ManufacturingWas this helpful?
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$2,010 Up to 10 employees $5,250 ~25 employees $21,000 ~100 Employees and co-mgmt of internal IT staffView PackagesCertified CIO Managed Services
Certified CIO Managed Services are on-demand Helpdesk, advanced IT tools, and decades of expertise all rolled into one. We offer great value for your dollar when compared to internal IT hires and competitor MSPs. Not too much, not too little: We have the "just right" levels of security, hardware, and software for your business or organization.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Jefferson, LA
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% IT Strategy Consulting +110% CybersecurityFocus Areas
10% Help desk25% Hardware20% Disaster Recovery +415% Managed Hosting Services15% Managed Software Application & Solutions10% Security5% IT BudgetingSee all 3 projectsSyscom LLC is a Managed IT Services provider specializing in data security, IT management, and cloud integration. Their reviews highlight a strong emphasis on timely responses, effective problem-solving, and impressive system security. Clients reported successful project outcomes, with 100% noting timely delivery and improved processes, and 50% specifically commending their knowledge base and value for cost.
Reviews mention Timely
Clients consistently praised Syscom LLC for their timeliness and effective communication throughout project execution. One client noted, 'Syscom was spot-on with delivery and responded immediately to questions,' highlighting their adherence to schedules and responsiveness. Another emphasized the importance of 'little to no downtime' during a server transition, which was executed within the anticipated timeframe. Overall, feedback reflects a strong sentiment of satisfaction regarding Syscom's commitment to timely project delivery.-
Server Replacement for Law Firm
5.0 Dec 18, 2023Syscom sent a very detailed description of exactly what would transpire and the time frame for each step. They were spot-on with delivery and responded immediately to questions. We were impressed with their attention to detail, communication, and delivery within the anticipated timeframe.
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Managed IT Services for Law Firm
5.0 Oct 23, 2023They delivered the project on time and were readily available to address issues that arose during and after the process.
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2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Law Firm
5.0 — Syscom LLC provided managed IT services for a law firm. The team was tasked with migrating the client's file servers and management system to the cloud. They also helped with computer onboarding. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Syscom LLC is noted for its competitive pricing and strong value for money. Clients, such as the CFO of The Truitt Law Firm, highlighted that Syscom's pricing fit their budget while delivering excellent service. Another client emphasized the good value for cost, indicating that Syscom's solutions were effective and well-priced. Overall, feedback reflects a positive sentiment regarding the company's affordability and the quality of services provided.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Durham, NC
Services provided
60% IT Managed Services20% IT Staff Augmentation10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
25% Help desk25% Network25% Security +310% Governance & Compliance Assessments10% Managed Hosting Services5% IT BudgetingSee all 2 projectsNet Friends, Inc. is an IT Managed Services Provider offering comprehensive IT management, network monitoring, and support services. The company is praised for its effective communication and timely service delivery, as noted by over 90% of reviewers. Clients appreciate their knowledgeable support team and the seamless transition to their managed services model, emphasizing the company's commitment to customer success and support.
Reviews mention Timely
Clients have consistently praised Net Friends, Inc. for their timeliness and responsiveness. One client noted, 'They delivered on time and were always available for questions, and quickly responded.' This sentiment reflects a strong overall satisfaction with the company's ability to meet deadlines and provide support, contributing to successful project outcomes and a positive experience for stakeholders.-
Data Migration Services for Strategic Communications Agency
4.0 May 8, 2025They delivered on time and were always available for questions, and quickly responded.
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1 of 2 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Data Migration Services for Strategic Communications Agency
4.0 — Net Friends, Inc. provided data migration services for a strategic communications agency. The team migrated the client's data from SharePoint to ShareFile. The team also switched the client to Read moreWas this helpful?
Industry Experience
Net Friends, Inc. has garnered positive feedback across industries including Advertising & Marketing and Nonprofit. In Advertising, they excelled in IT infrastructure management and Microsoft platform migrations, demonstrating reliability and excellent communication. The Nonprofit sector highlighted their comprehensive IT support and project management, specifically praising their ability to relieve operational burdens and enhance service quality. Overall, Net Friends, Inc. is recognized for their expertise in IT solutions, project coordination, and a customer-centric approach, making them a strong fit for organizations seeking robust IT partnerships.
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Advertising & marketing NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently reported that Net Friends, Inc. offers excellent value for money, with one client noting that their services 'exceeded expectations and have been worth the cost.' Another client highlighted that pricing 'fit our budget' and emphasized the 'good value for cost.' Overall sentiment reflects satisfaction with the company's pricing structure, which aligns with client needs while delivering high-quality services and support.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Miami, FL
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk20% Network15% Managed Hosting Services +315% Security10% Disaster Recovery10% HardwareSee all 9 projectsPreemo IT Support is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company receives overwhelmingly positive feedback, with approximately 90% of clients highlighting their responsive and effective communication. Clients also commend Preemo IT Support for their ability to seamlessly manage IT infrastructure, ensuring minimal downtime and enhanced operational efficiency.
Reviews mention Great project management
Preemo IT Support has received positive feedback regarding their project management capabilities, with clients noting effective communication and smooth workflows. One client highlighted that the transition to new products was seamless, while another emphasized the fluidity created in their organization due to Preemo's management. Overall, clients appreciate the leadership and responsiveness of the Preemo team, although there is room for improvement in proactive engagement.-
IT Infrastructure Service for Law Firm
5.0 Apr 15, 2021After an adjustment period, the workflow has been good.
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IT Services for Food Wholesaler Services Company
5.0 Jun 5, 2020How did Preemo IT Support perform from a project management standpoint? They do very well. We use phone and email to communicate.
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7 of 8 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 8 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Structural Engineering Company
5.0 — A structural engineering company hired Preemo IT Support to provide various managed IT services. This includes configuring new servers, implementing 2-factor authentication, daily IT Read moreWas this helpful?
Industry Experience
Preemo IT Support has garnered positive feedback across various industries, including Legal, Engineering, Business Services, Retail, Healthcare, Real Estate, and IT Services. Clients commend their expertise in managed IT services, responsiveness, and ability to enhance operational efficiency. In the Legal sector, they excel in ensuring compliance and facilitating remote work. Engineering firms appreciate their infrastructure improvements, while Healthcare clients value their commitment to smooth technology operations. Overall, Preemo IT is well-suited for organizations seeking reliable IT support across these sectors.
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Legal Engineering Business services Retail Healthcare Real estate IT Services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Preemo IT Support indicates a strong perception of value for money, with many praising their responsiveness and effective service. One client noted that their investment led to a significant drop in helpdesk issues, improving operational efficiency. Another emphasized the cost-effective solutions provided for workstation setups. Overall, clients express satisfaction with the quality of service relative to the costs incurred, often highlighting the seamless integration of Preemo's services into their operations.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249Jasper, IN
Services provided
20% IT Managed Services50% IT Strategy Consulting10% Cloud Consulting & SI +310% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SIFocus Areas
25% Help desk25% Disaster Recovery25% Network +125% SecuritySee all 19 projectsMatrix Integration is a provider of comprehensive IT Support Services, including Managed IT Services and Outsourced IT Management. Across their reviews, 100% of clients express satisfaction, emphasizing their professionalism, responsiveness, and ability to complete projects on time and within budget. Notably, 57% of reviewers highlight their excellent project management and technical expertise, making them a reliable partner for IT-related projects.
Reviews mention Knowledgeable
Clients consistently praise Matrix Integration for their extensive knowledge and expertise. For instance, one client noted their 'biggest strength was their timelines and knowledge of our situation,' while another highlighted their 'skilled and knowledgeable' team. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's responsiveness and ability to deliver effective solutions promptly, indicating that Matrix Integration is a knowledgeable partner in their respective projects.-
Cybersecurity Attack Support for Public Library
4.5 Jun 27, 2024Matrix Integration's biggest strength was their timelines and knowledge of our situation.
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Phone System Installation & Training for Governmental Office
5.0 May 26, 2023Personal attention to detail, friendly and courteous, skilled and knowledgeable, quick responses and good presentation of options and follow-up.
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IT Consulting & SI for Iron-Casting Manufacturer
5.0 May 2, 2023How knowledgeable the employees are about the industry and how quickly their responses are.
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Managed IT Services for Financial Advising Firm
5.0 Apr 12, 2023Matrix project management team was efficient, available to answer questions, respectful, kind, knowledgeable.
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Infrastructure Update & Help Desk Support for Hotel Business
5.0 Mar 28, 2023Everyone that we have worked with has been knowledgeable about the projects. We have quickly created a good working partnership.
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0 of 1 Help desk reviews is 5 starsLess than $10,000 avg. project costHelp desk Experience
Matrix Integration has received overwhelmingly positive feedback for their help desk services, with 100% of clients expressing satisfaction with their support. Their strengths lie in timely delivery, effective communication, and in-depth knowledge of client needs, as highlighted by a library director who praised their prompt response during a ransomware crisis. Clients consistently note the importance of clearly articulating project requirements to maximize engagement success.
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8 of 9 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Machinery Manufacturing Company
5.0 — A machinery manufacturer has hired Matrix Integration to provide IT services. They’re focusing on both on-site server purchasing, installation, and maintenance. Read moreWas this helpful?
Industry Experience
Matrix Integration has demonstrated expertise across various industries, including Manufacturing, Legal, Real Estate, Hospitality, Education, Nonprofit, and Financial Services. Feedback highlights their strengths in project management, technical proficiency, and timely communication. Clients in Manufacturing commend their ability to modernize infrastructure, while those in Legal emphasize enhanced IT management and reduced downtime. Overall, sentiment is positive across all sectors, suggesting that organizations seeking IT solutions, especially in Manufacturing and Legal, would find Matrix Integration to be a valuable partner.
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Arts, entertainment & music Real estate Manufacturing Construction Hospitality & leisure Legal Education Financial services NonprofitWas this helpful?
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$1,000+$150 - $199 / hr10 - 49Mount Pleasant, WI
Services provided
40% IT Managed Services40% Cybersecurity10% IT Strategy Consulting +110% Unified Communications Consulting & SIFocus Areas
30% Help desk30% Security10% Disaster Recovery +410% Managed Software Application & Solutions10% Network5% Governance & Compliance Assessments5% IT BudgetingSee all 3 projectsCCB Technology is a Managed IT Services provider specializing in IT management and support, including hardware and software updates, cybersecurity, and infrastructure management. Clients commend their transparency, responsiveness, and ability to complete projects with minimal disruption. With a focus on tailored solutions, 100% of reviewers highlight their effective communication and commitment to client success, although some find their post-project surveys slightly inconvenient.
Reviews mention Great project management
Clients consistently praise CCB Technology for their exceptional project management capabilities, noting their responsiveness and timely performance. One client highlighted the team's ability to proactively monitor and resolve issues, often before the client was aware of them. Additionally, the use of a collaborative ticketing system and open communication channels has enhanced the overall engagement. The transparency and willingness of CCB Technology to align with client needs further solidifies their reputation for effective project management.-
Managed IT Services for Aircraft Parts Manufacturer
5.0 Nov 30, 2022CCB Technology’s performance has been awesome, and they’re always on time. Additionally, they’re very receptive, and they’re oftentimes faster than us. For example, they’ve let us know when they monitor or fix things for us even before we were aware something was going on. Whenever we open a new service ticket, we typically get a response within five minutes.
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2 of 2 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Title Insurance Company
5.0 — CCB Technology was hired by a title insurance company for managed IT services. They updated the client's hardware and software as well as managed their firewall and digital storage needs. Read moreWas this helpful?
Industry Experience
CCB Technology has demonstrated expertise in the business services and manufacturing industries, providing managed IT services and hardware updates. Clients commend their timely project execution, transparency, and adaptability in handling complex IT needs. The overall sentiment reflects strong satisfaction, particularly for businesses seeking reliable IT support and cybersecurity solutions. Their strengths lie in effective communication, personalized service, and a collaborative approach, making them a suitable partner for organizations in need of IT infrastructure management and support.
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Business services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CCB Technology's cost-effectiveness and value for money. One client noted spending under $10,000 on managed IT services while receiving timely support and proactive management. Another highlighted the detailed proposals and transparent communication, emphasizing that CCB Technology listened to their needs and delivered on promises. Overall, feedback indicates that clients feel they receive high-quality services relative to their investment, fostering a strong partnership.Was this helpful?
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$5,000+Undisclosed50 - 249Houston, TX
Services provided
25% IT Managed Services30% Cybersecurity25% Mobile App Development +120% Custom Software DevelopmentFocus Areas
20% Help desk25% Security15% Network +410% Disaster Recovery10% Governance & Compliance Assessments10% Managed Hosting Services10% Managed Software Application & SolutionsSee all 3 projectsITsGuru - Managed IT Services is a provider of Managed IT Services, including IT Support Services and Outsourced IT Management. The company is praised for its efficient problem resolution and rapid response times, with 100% of reviewers noting their impressive speed and effectiveness. They are known for seamless upgrades and implementations without disrupting business operations.
1 of 1 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services for Electronic Supply Company
5.0 — ITGuru - Managed IT Services provides IT services for an electronic supply company. The team handles network infrastructure, PC maintenance, server management, and desktop backup. Read moreWas this helpful?
Industry Experience
ITsGuru has demonstrated strong expertise in the automotive industry, particularly in managing network infrastructure, desktop maintenance, and cybersecurity compliance. Clients appreciate their quick response times and effective problem resolution, particularly during critical upgrades and transitions. Overall sentiment in this sector is highly positive, indicating ITsGuru’s capability to enhance business productivity and provide seamless IT support, making them a suitable partner for automotive businesses in need of managed IT services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ITsGuru's cost-effectiveness and value for money, particularly highlighting their prompt response times and efficient service delivery. One client noted that ITsGuru successfully managed significant upgrades without disrupting business operations, reinforcing the perception of their services as worthwhile investments. Overall, the feedback indicates a strong sentiment towards the company's competitive pricing relative to the quality of service provided.Was this helpful?
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$25,000+$150 - $199 / hr10 - 49Boca Raton, FL
Services provided
50% IT Managed Services30% IT Strategy Consulting10% Cloud Consulting & SI +110% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +320% Network10% Security10% TelecomSee all 1 projectsR2 Unified Technologies is a provider of Managed IT Services and Outsourced IT Management, specializing in building and managing data center infrastructures. Reviews highlight their proactive approach, transparent communication, and exceptional project management. With a perfect satisfaction rate, clients praise their commitment to going above and beyond contractual obligations.
1 of 1 IT Managed Services reviews are 5 stars$10,000,000 + avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Data Transfer and Management for Computer Software Company
5.0 — R2 Unified Technologies handled a data center migration, setting everything up and providing hardware and implementation. They’re currently in charge of managing the new and much larger data Read moreWas this helpful?
Industry Experience
R2 Unified Technologies has demonstrated expertise predominantly in the Information Technology sector, particularly in data center migration and management for software companies. Clients commend their proactive communication, project management, and commitment to exceeding expectations without hidden costs. The overall sentiment is highly positive, indicating that R2 Unified Technologies is a strong fit for organizations seeking reliable IT infrastructure solutions, especially those within the software and travel industries.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised R2 Unified Technologies for providing excellent value for money, particularly highlighting their transparency in pricing and avoidance of hidden fees. One client noted a significant investment of over $10 million, expressing satisfaction with their proactive approach and clear communication. They appreciated that R2 does not 'nickel and dime' clients, instead offering comprehensive solutions that include hardware and implementation within their quotes, reinforcing a strong sentiment of trust and value.Was this helpful?
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UndisclosedUndisclosed10 - 49Tukwila, WA
Services provided
30% IT Managed Services30% Cybersecurity30% IT Strategy Consulting +110% Other IT Consulting and SIFocus Areas
35% Help desk35% Network30% SecuritySee all 7 projectsCyberStreams is a Managed IT Services provider specializing in outsourced IT support and management. Across their reviews, clients consistently express satisfaction with their promptness, efficiency, and comprehensive IT solutions, with 100% of reviewers highlighting their responsiveness and expertise. CyberStreams is praised for improving operational efficiency and maintaining strong client relationships, making them a reliable partner in IT management.
Reviews mention Knowledgeable
The feedback regarding CyberStreams highlights their extensive knowledge in IT support, particularly in the healthcare sector. Clients have praised their ability to identify organizational needs and provide industry-specific tools, such as HIPAA compliance resources. One client specifically noted being 'impressed by their knowledge' and their effective solutions that improved efficiency in onboarding and ticket response. Overall, the sentiment reflects a strong appreciation for CyberStreams' expertise and capability to deliver tailored support.-
IT Support for Healthcare Company
4.5 Jan 18, 2022I’m impressed by their knowledge, and their ability to get us the industry-specific tools we need such as the HIPAA compliance tool.
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1 of 1 Help desk reviews is 5 starsLess than $10,000 avg. project costHelp desk Experience
CyberStreams has received predominantly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction with their expertise, responsiveness, and project management. Clients appreciate the timely delivery of solutions and the clear communication throughout engagements. Notably, a client from Pet Partners highlighted the company's thorough explanations and dedication, indicating a strong alignment with project goals. Overall, CyberStreams demonstrates significant strengths in managed IT services, particularly in maintaining effective support for distributed teams.
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5 of 6 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Financial Services Company
5.0 — CyberStreams provided managed IT services to a financial services firm. They handled all the client's IT needs, including software and hardware maintenance, server configurations, and IT audits. Read moreWas this helpful?
Industry Experience
CyberStreams has demonstrated expertise across several industries, including Design, Healthcare, Financial Services, Construction, and Nonprofit sectors. Clients praised their promptness and efficiency, particularly in resolving IT issues and managing services. In Healthcare, their knowledge and responsiveness were highlighted, while in Financial Services, they provided reliable managed IT solutions. The Construction industry noted the positive impact on growth and productivity. Overall, feedback indicates a strong sentiment regarding CyberStreams' ability to deliver effective IT support tailored to diverse industry needs.
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Design Healthcare Financial services Construction NonprofitWas this helpful?
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$5,000+$150 - $199 / hr2 - 9Coral Gables, FL
Services provided
70% IT Managed Services15% Cybersecurity10% Unified Communications Consulting & SI +15% Cloud Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services20% Security +415% Disaster Recovery15% Telecom5% Hardware5% NetworkSee all 6 projectsSmartProIT is a Managed IT Services provider offering comprehensive IT management and support solutions, including outsourced IT services and IT support services. With a 100% positive feedback rate across reviews, clients commend their responsiveness, professionalism, and ability to meet project deadlines and budget. Notably, 80% of reviewers highlight their effective communication and quick problem resolution, underscoring their commitment to client satisfaction.
Reviews mention Easy to reach
Clients consistently highlight SmartProIT's responsiveness and accessibility. One client noted, "It’s very quick and easy to contact SmartProIT when we have issues because they have a great ticketing system." Additionally, they appreciate the proactive communication, with updates on ongoing issues. This consistent feedback reflects an overall sentiment of satisfaction regarding the ease of reaching out to SmartProIT for support.-
IT Managed Services for Insurance Company
5.0 Oct 31, 2023Moreover, it’s very quick and easy to contact SmartProIT when we have issues because they have a great ticketing system. Additionally, if something is lingering, they don’t leave us alone. The team reminds us that they’re still working on the issue and gives us constant updates.
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5 of 5 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Security Analysis for Medical Practice
5.0 — SmartProIT has migrated a hematology and oncology practice's phone systems from analog to VOIP. The team also manages the client's IT infrastructure and helps them do security analysis for HIPAA Read moreWas this helpful?
Industry Experience
SmartProIT has demonstrated expertise across various industries, including Construction, Advertising & Marketing, Financial Services, and Restaurants. Clients commend their responsiveness, effective IT solutions, and continuous support. In Construction, they excel in server management and remote work adaptation. In Advertising & Marketing, they enhance network security and efficiency. In Financial Services, they are recognized for prompt issue resolution and IT infrastructure management. In Restaurants, they ensure PCI compliance and maintain POS systems. Overall, SmartProIT is well-suited for businesses needing reliable IT services across these sectors.
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Construction Advertising & marketing Financial services RestaurantsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with SmartProIT's pricing and value for money. One CFO noted they spend approximately $8,000 annually, emphasizing excellent service quality and responsiveness. Another client, a marketing company owner, invested around $25,000 per year, appreciating timely responses and budget adherence. The overall sentiment reflects a strong belief that SmartProIT provides reliable services at reasonable prices, with clients highlighting their ability to deliver solutions that fit within budget constraints while maintaining high-quality service.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49New York, NY
Services provided
45% IT Managed Services35% ECM Consulting and SI10% Custom Software Development +110% Web DesignFocus Areas
20% Help desk20% Cloud Server Migration20% Disaster Recovery +220% Network20% SecuritySee all 9 projectsLongi Engineering provides comprehensive Managed IT Services, excelling in IT Management, IT Support Services, and Outsourced IT Support. Reviewers praise their adaptability and responsiveness, with 100% positive feedback highlighting their strategic solutions and project management. Clients appreciate their dedication to understanding business needs and delivering tailored, cost-effective IT services on time.
Reviews mention Knowledgeable
Clients consistently regard Longi Engineering as highly knowledgeable, particularly in their expertise with SharePoint. One client noted their ability to address any issues effectively, stating, 'They are knowledgeable and have been able to address any issue we've brought to them.' Their hands-on approach and personal touch further enhance their reputation, as they maintained prompt communication and support throughout the engagement, leading to a successful transition and implementation of SharePoint across the organization.-
SharePoint Upgrade for Healthcare Provider
5.0 Jan 5, 2016What distinguishes Longi Engineering from other providers? As I mentioned, they have a personal touch. They're knowledgeable, and have been able to address any issue we've brought to them.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Longi Engineering has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers noting their responsiveness and timely delivery of solutions. Clients highlight the company's expertise in scaling solutions to fit specific needs, with 100% satisfaction in project management and communication. One user emphasized their inclusive approach, fostering collaborative problem-solving and ensuring no concerns were dismissed. Overall, Longi Engineering is recognized for their strong value and effective service in managed IT solutions.
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3 of 3 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Nonprofit Labor Union
5.0 — Longi Engineering provides managed IT services for a nonprofit labor union. The team is responsible for server monitoring, security protocol review and implementation, capital projects, and Python Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Longi Engineering is consistently praised for their cost-effectiveness and value for money. Clients have noted significant cost reductions, such as a 90% decrease in expenses after migrating to cloud services. Feedback highlights their transparent pricing, responsiveness, and timely delivery of services. One client emphasized that Longi Engineering provided solutions tailored to their budget without compromising quality. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction with the return on investment and the quality of service received.Was this helpful?
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$1,000+$100 - $149 / hr250 - 999South Jordan, UT
Services provided
65% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +25% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
20% Help desk30% Network15% Managed Hosting Services +315% Security10% Disaster Recovery10% HardwareSee all 3 projectsExecutech is a provider of Managed IT Services, offering comprehensive IT support and management solutions. The company is highly praised for its exemplary customer service, quick response times, and deep technical expertise, with 100% of reviewers highlighting their responsiveness and reliable support. Clients consistently commend Executech's ability to handle complex IT needs and maintain strong communication, fostering long-term partnerships.
3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Healthcare Provider
5.0 — Executech provides ongoing IT support for a healthcare provider. Their support helps the client focus more on other areas of the business. Read moreWas this helpful?
Industry Experience
Executech has demonstrated expertise across various industries, including Healthcare, Business Services, and Construction. Feedback highlights their exceptional customer support, responsiveness, and ability to adapt to diverse IT needs. In Healthcare, they excel in managed IT support, fostering trust and reliability. In Business Services, their collaboration on complex systems and successful ISO-27001 certification reflects their technical prowess. The Construction industry values their thorough network management and communication. Overall, Executech is well-suited for organizations seeking reliable IT solutions in these sectors.
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Healthcare Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Executech's cost and value for money. One client noted their long-term partnership, stating, "Executech has allowed me to focus on other areas of responsibility," highlighting the value of their managed IT support. Another mentioned, "Our investment has been around $150,000," yet emphasized the high quality of service and responsiveness, indicating that the cost is justified by the quality provided. Overall, sentiment regarding pricing and value is overwhelmingly positive.Was this helpful?
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UndisclosedUndisclosed250 - 999North Little Rock, AR
Services provided
40% IT Managed Services15% CRM Consulting and SI15% Cloud Consulting & SI +215% Cybersecurity15% IT Strategy ConsultingFocus Areas
15% Help desk20% Network20% Security +710% Managed Software Application & Solutions10% Other IT managed services5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Software Evaluation5% Vendor Procurement & SelectionSee all 20 projectsAscend Technologies is a prominent Managed IT Services provider offering comprehensive IT Management, IT Support Services, and Outsourced IT Support. With a 99.1% approval rate, clients frequently commend their detail-oriented project management and responsiveness. They excel in cybersecurity, infrastructure updates, and cloud solutions, ensuring minimal downtime and enhanced productivity for diverse industries, including nonprofits and real estate. Their consistent quality and strategic planning are widely appreciated.
Reviews mention Helpful
Clients have expressed a consistently positive sentiment towards Ascend Technologies, highlighting their exceptional responsiveness and tailored support. For instance, one client noted their proactive approach, stating, "They understand our company and take the time to formulate tailored solutions." Another emphasized the clarity in communication and organization, remarking, "They are the most organized supplier or partner I’ve ever dealt with." Overall, feedback indicates a strong alignment with client needs, fostering trust and satisfaction.-
Helpdesk & Managed Services for Management Consulting Firm
5.0 Feb 8, 2018They’re fantastic at providing documentation and setting expectations; everything’s well laid out and thought through. The follow-up is particularly impressive. Not only do they update us regularly, but they reach out with mini surveys and occasional phone calls to make sure the completed tickets or items are running smoothly and as expected.
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Ongoing Managed Services for Design Firm
5.0 Nov 30, 2017We can also email them and get a response from an intake technician. The longest we’ve waited was around 2 minutes for some type of reply — the response time is second to none. They’re responsible, responsive, they know what the process is and communicate it to me, and they’re able to manage our IT services properly.
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Managed Infrastructure & Tech Advisory for Wholesaler
5.0 Aug 31, 2017We communicated through a ticketing system, by phone, and by email. We had a dedicated account manager. They were helpful in resolving things and being communicative.
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Managed Network & Infrastructure for Private Equity Firm
5.0 Aug 21, 2017They were extremely helpful with the planning process all the way up to project execution. The thing about Switchfast I appreciate the most is that they’re more like a business partner to us than a third party vendor.
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13 of 17 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 17 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Marketing Agency
5.0 — Ascend Technologies (formerly Switchfast Technologies) offers managed IT services to a marketing agency. They oversee communication products, implement cybersecurity measures, and respond to Read moreWas this helpful?
Industry Experience
Ascend Technologies has demonstrated strong expertise in the Education, Advertising & Marketing, Nonprofit, Financial Services, Legal, Manufacturing, and Business Services sectors. Feedback highlights their strengths in cybersecurity, IT infrastructure management, and proactive support. Clients appreciate their responsiveness, tailored solutions, and commitment to understanding unique organizational needs. Overall, sentiment is positive across industries, indicating Ascend's suitability for clients seeking reliable IT services, particularly in sectors prioritizing cybersecurity and technical support.
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Education Advertising & marketing Other Industry Nonprofit Financial services Design Legal Manufacturing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Switchfast Technologies as offering competitive pricing and high value for money. Feedback indicates that their services are cost-effective, particularly for small to mid-sized businesses. One client noted, 'They were the most cost-effective' compared to other providers, while another mentioned spending around $45,000 annually, finding it justified by the quality of service received. Overall, clients appreciate the proactive support and responsiveness, which further enhances their perception of value.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49West Hollywood, CA
Services provided
40% IT Managed Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +410% Cybersecurity10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Software Evaluation10% TelecomSee all 4 projectsInsightful Networks is a Managed IT Services provider specializing in IT support and management, VoIP systems, and cloud-based solutions. Across reviews, 100% of clients praised their efficiency, detail-oriented communication, and timely project delivery, highlighting significant improvements in productivity and system reliability. Reviewers often mention the proactive approach of their team, notably Jeff and Ryan, in addressing client needs.
Reviews mention Communicative
Clients express a highly positive sentiment regarding Insightful Networks' communication. They report consistent interactions, with communication occurring 2–3 times weekly through phone calls, and appreciate the proactive approach in demonstrating software solutions. One client specifically highlighted Jeff's role in keeping them informed and facilitating training, emphasizing that Insightful Networks excels in detail-oriented communication. Overall, clients find their communication practices instrumental to project success and efficiency.-
Managed IT & Software Dev for Construction Aggregate Broker
5.0 Jun 4, 2024They’ve been under budget and ahead of schedule. They communicate around 2–3 times a week through phone calls. They also log in and demonstrate the software live, running it for us so we know what we’re getting. Additionally, we can make alterations along the way.
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Managed IT & Software Dev for Construction Aggregate Broker
5.0 Jun 4, 2024Jeff keeps us informed and walks us through everything. He’s done most of the training and is the key to making our vision come true. They communicate very well and are highly detail-oriented.
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4 of 4 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud-Based Network Set Up & IT Services for CPA Firm
5.0 — A CPA firm has hired Insightful Networks to set up their cloud-based network to be secure and provide IT support. Read moreWas this helpful?
Industry Experience
Insightful Networks has demonstrated significant expertise in the construction and financial services industries. Clients in construction, including concrete and excavation contractors, praised their efficient IT solutions, communication, and ability to enhance productivity. In financial services, their secure cloud-based systems and responsive support were highlighted positively. Overall, they are well-regarded for their technical proficiency, project management, and impact on operational efficiency across these sectors.
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Construction Other industries Financial servicesWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Gainesville, FL
Services provided
50% IT Managed Services35% Cybersecurity10% IT Strategy Consulting +15% Cloud Consulting & SIFocus Areas
40% Help desk20% Managed Hosting Services15% Security +55% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% Network5% TelecomSee all 3 projectsGiaSpace is a Managed IT Services company specializing in IT management, support, and outsourced IT solutions. Their reviews reflect a strong customer satisfaction rate, with a majority of clients praising their responsiveness, competence, and ability to exceed expectations. Notably, 100% of reviewers highlighted GiaSpace's efficiency in handling complex IT challenges and their adept project management skills, often delivering on time and within budget.
Reviews mention Understands their clients' needs
Clients consistently highlight GiaSpace's strong understanding of their needs, particularly emphasizing their attention to requirements and proactive approach. One client noted that Robert, the CEO, effectively engaged in problem-solving and demonstrated a comprehensive grasp of managed IT services. Overall, the sentiment is highly positive, with clients expressing satisfaction and confidence in GiaSpace's ability to deliver tailored solutions and support.-
Managed IT Services for Logistics & Transportation Company
5.0 Dec 7, 2022GiaSpace’s work was excellent, and they paid attention to all of our requirements. Moreover, they went above and beyond what we needed. GiaSpace’s understanding of what a managed IT service provider should do daily was impressive.
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3 of 3 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Cybersecurity for Pharmaceutical Company
5.0 — GiaSpace has provided managed IT services and cybersecurity to a pharmaceutical company for many years. Their scope includes server monitoring, hardware and software installations, security Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend GiaSpace for its cost-effectiveness and value for money. One client noted their engagement ranged from $10,000 to $20,000 monthly, emphasizing that their services were the most efficient and cost-effective compared to competitors. Another client, spending between $100,000 and $250,000 over several years, praised GiaSpace for delivering excellent service on time and within budget. Overall, the sentiment reflects strong satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Las Vegas, NV
Services provided
45% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
25% Help desk15% Network10% Disaster Recovery +810% Managed Hosting Services10% Security5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Other IT managed services5% Telecom5% Vendor Procurement & SelectionSee all 8 projectsNetEffect is a Managed IT Services provider excelling in outsourced IT support and management. With a focus on comprehensive IT solutions, they are praised for reducing network issues and enhancing staff morale. Approximately 83% of reviews highlight their responsiveness and dedication, while around 67% commend their seamless project transitions. Clients consistently describe NetEffect as a reliable IT partner with strong communication skills and a proactive approach to addressing IT needs.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
NetEffect has received positive feedback for their Help Desk services, with clients noting a significant decrease in network outages and improved staff morale. Approximately 85% of reviewers highlight their strong local presence and expertise in IT support. However, project management consistency was mentioned as an area for improvement, with some delays noted. Overall, clients appreciate the responsive communication and dedicated support staff, asserting that NetEffect effectively meets their IT needs.
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6 of 7 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Real Estate Development Company
5.0 — NetEffect provides managed IT services to a development and asset management company. Their scope includes ongoing IT maintenance, cybersecurity compliance, consulting, IT project management, and Read moreWas this helpful?
Industry Experience
NetEffect has demonstrated strong IT support across varied sectors, including Non-profit, Financial Services, Environmental Services, Advertising & Marketing, Consumer Products, Real Estate, and Labor Unions. Feedback highlights their expertise in managing IT transitions, enhancing security, and providing responsive service. Overall sentiment is highly positive, with clients appreciating their proactive communication, reliability, and ability to tailor solutions to specific industry needs, making them a formidable partner for organizations seeking comprehensive IT management.
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Non-profit Financial services Environmental Services Advertising & marketing Consumer Products Real estate Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend NetEffect for their reasonable pricing and high value for money. For instance, the CFO of Three Square Food Bank noted their 'reasonable rates,' while the CFO of BEC Environmental highlighted their 'good value for cost.' Overall, the sentiment reflects satisfaction with the services provided, as many clients appreciate the responsiveness and expertise of the team, which justifies their investment in the company's IT solutions.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Old Tappan, NJ
Services provided
50% IT Managed Services20% Web Design20% Web Development +110% Search Engine OptimizationFocus Areas
40% Help desk50% Managed Hosting Services10% Managed Software Application & SolutionsSee all 49 projectsAccuWebHosting.com is a reputable provider of Managed IT Services with a focus on web hosting solutions. The company receives positive feedback for its reliable technical support and efficient ticketing system, mentioned by approximately 70% of reviewers. Clients commend their responsiveness and attention to detail, though some suggest improvements in pricing and chat support features.
Reviews mention Professional
AccuWebHosting.com has received consistently positive feedback regarding their professionalism. Clients highlighted the support team's knowledge, responsiveness, and effective communication, stating, "Their support team was very knowledgeable, professional, prompt, and articulate in their responses." Another review emphasized the team's impressive professionalism and seamless workflow. Overall, clients expressed satisfaction with the service provided, noting that they felt secure and well-supported throughout their projects, with no identified areas for improvement.-
Web Hosting Services for Business Services Company
5.0 May 29, 2021The team's professionalism in the workflow is impressive.
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Business Networking for Professional Committee
5.0 Feb 9, 2021Professionalism. Promptness. Knowledgeable. Accessible. Great service.
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Web Development for Church
5.0 Apr 1, 2020Project management was very professional, and meet all deadlines.
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5 of 7 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Web Hosting for Model Aeronautics Club
5.0 — AccuWeb Hosting provides hosting services for a model aeronautics club's new website. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
AccuWebHosting.com is frequently noted for its competitive pricing and exceptional value for money. Clients have praised the affordability of their services, particularly for shared and free hosting options. One client highlighted the 'very good service at an affordable price,' while another appreciated the 'excellent support for a free host.' Overall sentiment leans positively, with many stating that the quality of service exceeds expectations given the low cost, making it a recommended choice for budget-conscious users.Was this helpful?
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$25,000+Undisclosed250 - 999Los Angeles, CA
Services provided
10% IT Managed Services20% Cloud Consulting & SI20% IT Strategy Consulting +420% Unified Communications Consulting & SI10% CRM Consulting and SI10% Custom Software Development10% Web DesignFocus Areas
20% Help desk30% Disaster Recovery20% Security +410% Managed Software Application & Solutions10% Network5% Hardware5% Other IT managed servicesSee all 5 projectsSADA, An Insight Company, is a versatile IT consulting firm specializing in cloud solutions and digital transformation, with a significant focus on Google's suite of products. Across multiple reviews, customers express high satisfaction with their technical expertise, flexibility, and commitment, resulting in substantial cost savings and increased operational efficiency. Approximately 80% of reviewers highlight SADA's adept project management and customer service. There are minor mentions of improvement opportunities in transition timing and backend conversions.
Reviews mention Receptive
Clients express a highly receptive sentiment towards SADA, highlighting their responsiveness and commitment to understanding business needs. One client noted, "SADA Systems was diligent at working with Microsoft" during the transition to Office 365, showcasing their proactive approach. Another emphasized their unique ability to consider the impact of cloud migrations on business operations, stating, "They’re a little more in tune with the consequence of some of these actions." Overall, feedback indicates strong satisfaction with SADA's execution and partnership.-
IT Measurement Office 365 Migration
5.0 May 3, 2013We deployed it [office 365], but the thing I really appreciated about SADA Systems was when we deployed this, it was fairly new at the time from Microsoft, which meant there was a lot of nuances that hadn’t yet been discovered. SADA Systems was really plugged in to Microsoft, which I really enjoyed. When bugs were found, and there were a series of bugs, this is Exchange 2003 we’re dealing with, trying to port that over to O-365, we were one of the first customers to go to O-365.
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IT Measurement Office 365 Migration
5.0 May 3, 2013SADA Systems takes a very different approach. SADA Systems was saying to us, 'We want to make sure – we understand the cloud. We want to make sure that when we move your assets that your assets are able to function.' The portability of the asset is one thing, but understanding what the impact is going to be for your business is where SADA Systems really starts to shine.
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Industry Experience
SADA, An Insight Company has demonstrated significant expertise across various industries including Government, Healthcare, IT Services, Business Services, and Retail. Feedback highlights their ability to enhance project efficiencies, notably in Government and Healthcare sectors, through tailored solutions like dotMaps and G Suite transitions. Clients commend SADA's agile project management and deep knowledge, contributing to substantial cost savings and improved operational effectiveness. Overall, they are positively regarded for their collaborative approach and expertise, making them a strong candidate for organizations seeking digital transformation and cloud solutions.
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Government Healthcare Business services IT Services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with SADA's cost-effectiveness and value for money. One client noted they chose SADA for their competitive pricing and capabilities, resulting in nearly $1,000,000 in savings through the implemented solution. Another client emphasized that SADA's services helped them cut Microsoft-related costs by half over five years, highlighting the long-term financial benefits. Overall, the sentiment suggests that SADA provides significant value relative to their pricing.Was this helpful?
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$5,000+$200 - $300 / hr2 - 9Bloomingdale, IL
Services provided
60% IT Managed Services30% Cybersecurity10% Cloud Consulting & SIFocus Areas
10% Help desk20% Disaster Recovery10% Governance & Compliance Assessments +610% Hardware10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Software EvaluationSee all 4 projectsTechVoo is a Managed IT Services provider specializing in comprehensive IT support, including network administration, cybersecurity, and hardware procurement, with a strong focus on customer satisfaction and reliability. The company consistently receives positive feedback, with 100% of reviewers highlighting their excellent communication, responsiveness, and value for cost, making them a trusted MSP partner for various industries.
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
TechVoo has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers highlighting their expertise in IT services, responsiveness, and effective communication. Clients particularly commend their ability to maintain a 99.999% uptime for IT infrastructure, which is critical for operations. The company's reasonable pricing and alignment with client values further enhance their appeal. Notably, no negative feedback has been reported, indicating a strong track record in delivering consistent support and solutions.
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4 of 4 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Security Company
5.0 — A security company has hired TechVoo for ongoing IT services. The service provider has been responsible for server and workstation replacements every three years in addition to handling network Read moreWas this helpful?
Industry Experience
TechVoo has garnered positive feedback across various industries, including Business Services, Financial Services, Construction, and Advertising & Marketing. Clients commend their expertise in IT support, network security, and project management, noting consistent uptime and responsiveness. The overall sentiment is favorable, highlighting TechVoo's strong communication, value-driven services, and effective solutions tailored to each industry's specific needs, making them a reliable partner for clients in these sectors.
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Business services Financial services Construction Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding TechVoo's pricing consistently highlights their strong value for money. One client noted that they selected TechVoo for their 'good value for cost' and 'reasonable prices to fit our budget.' Another client emphasized that despite lower-priced competitors, the clarity in TechVoo's pricing structure justified their rates. Overall, clients express satisfaction with the services provided relative to the costs, often describing TechVoo as a reliable partner that delivers exceptional support without unexpected expenses.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49Woburn, MA
Services provided
33% IT Managed Services67% Cloud Consulting & SIFocus Areas
40% Help desk40% Managed Hosting Services10% Managed Software Application & Solutions +110% NetworkSee all 1 projectsPrivo IT, LLC is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviewers highlight their expertise in AWS cloud support and efficient IT infrastructure management. With a focus on reliability and clear communication, 100% of feedback praises their proactive solutions and knowledgeable approach, though some suggest modernizing their ticketing system.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services for Digital Marketing Company
5.0 — Privo IT, LLC supports AWS and associated technologies for a digital marketing agency. They facilitated a move to the AWS cloud and maintain a wide IT infrastructure. Read moreWas this helpful?
Industry Experience
Privo IT, LLC has demonstrated expertise primarily within the Information Technology industry, particularly in cloud services like AWS. Clients commend their proactive support, strong communication, and reliability in maintaining IT infrastructure, which significantly enhances operational efficiency. The overall sentiment is highly positive, highlighting their knowledge in server infrastructure and commitment to client needs. This makes Privo IT a suitable partner for businesses seeking robust IT support and cloud migration solutions.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a strong sentiment regarding Privo IT, LLC's value for money, highlighting their expertise and proactive support. One client noted an annual investment of approximately $50,000, emphasizing the significant improvements in efficiency and system reliability they experienced. The company is praised for its comprehensive service model and effective communication, which justifies the cost. Overall, clients feel that the investment leads to substantial operational benefits, reinforcing their perception of good value.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Redondo Beach, CA
Services provided
40% IT Managed Services30% Cybersecurity30% IT Strategy ConsultingFocus Areas
20% Help desk40% Security15% Disaster Recovery +310% Managed Hosting Services10% Network5% HardwareSee all 18 projectsSugarShot is a comprehensive Managed IT Services provider specializing in IT support services, cybersecurity, and outsourced IT management. The company receives overwhelmingly positive feedback, with approximately 90% of reviewers noting their expertise, responsiveness, and proactive problem-solving capabilities. Several clients emphasize SugarShot's strong communication, timely deliverables, and tailored solutions, making them a reliable partner for managed IT needs.
Reviews mention Helpful
The overall sentiment regarding SugarShot's helpfulness is notably positive. Clients consistently commend the company's responsiveness and ability to meet specific needs. For instance, one client highlighted their impressive support and prompt delivery of IT solutions, stating, "They did great" and expressed satisfaction with their ongoing communication. Another client noted, "SugarShot is helpful, friendly, and effective at what they do." Overall, the feedback reflects a strong appreciation for SugarShot's commitment to client support and effective problem-solving.-
IT Support Services for Applied Behavior Analysis Company
5.0 Mar 22, 2023The provider was supportive and able to answer our questions and needs. Their project management was effective, as they delivered items on time and responded well to our needs. Overall, there were no areas for improvement noted.
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Managed IT Services for Community Church
4.0 Sep 25, 2019SugarShot was notably strong with information security, which has been very helpful to us. They were a great fit for our organization, matching our growing pattern and offering reasonable pricing. This alignment was helpful for us as we grew together.
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Managed IT for Law Firm
5.0 Jun 3, 2019SugarShot keeps our operation running smoothly, resulting in less downtime and a more secure feeling in our systems. The team communicates well, quickly addressing issues through a ticket system and providing solutions. SugarShot is helpful, friendly, and effective at what they do.
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Email Migration and Managed Services
4.0 May 28, 2019They were a great help through a tough transition, particularly with the email migration. SugarShot is very communicative, and our contacts are always quick to respond. They focus on big-picture issues and create long-term solutions to potential problems.
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8 of 13 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 13 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Food Wholesaler
5.0 — SugarShot provided managed IT services for a food wholesaler. They helped the client migrate to a new hosting platform and create brand new servers due to a ransomware attack. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSugarShot is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
20% IT Managed Services60% Customer Service Outsourcing10% Logistics & Supply Chain Consulting +110% Sales OutsourcingFocus Areas
100% Help deskSee all 1 projectsTMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Atlanta, GA
Services provided
75% IT Managed Services15% Cybersecurity10% Other IT Consulting and SIFocus Areas
50% Help desk50% SecuritySee all 1 projectsTier3MD is a Managed IT Services provider specializing in responsive IT Support Services and outsourced IT management for medical practices. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their quick response times and customized service. Clients commend their expert project management and dedication to building long-term relationships, resulting in improved workflow and reliable network solutions.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services & Support for Private Medical Practice
5.0 — Tier3MD provides ongoing IT support for an endocrinology medical practice. They’ve done numerous projects including installing new equipment and rewiring the network. Read moreWas this helpful?
Industry Experience
Tier3MD has received highly positive feedback primarily from the healthcare industry, particularly from a privately owned physician practice. Clients appreciate their proactive IT support, rapid response times, and in-depth knowledge of the client's business operations. Their strengths include excellent project management, responsiveness, and the ability to foster long-term relationships. Overall sentiment indicates they are a strong fit for healthcare providers seeking reliable IT solutions that enhance workflow and system reliability.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Tier3MD for delivering exceptional value for money through their responsive IT support and thorough assessments. One client noted significant improvements in workflow and trust in their network, attributing their practice's growth to Tier3MD's support. The company's project management is described as expertly choreographed, providing timely responses and proactive system monitoring. Overall, the sentiment reflects a strong belief in the cost-effectiveness and reliability of their services.Was this helpful?
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$5,000+$100 - $149 / hr250 - 999Greenwood Village, CO
Services provided
30% IT Managed Services30% Cloud Consulting & SI20% Cybersecurity +210% AI Consulting10% IT Strategy ConsultingFocus Areas
15% Help desk20% Security15% Managed Hosting Services +515% Network10% Disaster Recovery10% Managed Software Application & Solutions10% Other IT managed services5% HardwareSee all 6 projectsNexusTek is a Managed IT Services provider specializing in outsourced IT support and management. Reviews indicate a mixed performance, with 60% appreciating their comprehensive IT management and proactive approach, while 40% cite issues with communication and billing. Overall, NexusTek is valued for its tailored IT solutions but could improve responsiveness and communication.
Reviews mention Flexible
Clients have consistently praised NexusTek for their flexibility in approach, communication, and operations. One client highlighted their ability to adapt quickly to feedback and adjust their methods accordingly, stating, 'NexusTek's willingness to be flexible in approach... has not been my experience with other MSPs.' Overall, the sentiment reflects a strong appreciation for their collaborative partnership and responsiveness to client needs.-
Managed IT Services for Content Production Studio
5.0 Nov 27, 2024I really admire NexusTek's willingness to be flexible in approach, communication, and operations. Most MSPs or MSSPs have a certain way of operating and can be unable to accommodate specific processes and/or ways of working. However, that has not been my experience with NexusTek; they work with our company in a true partnership.
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2 of 2 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
NexusTek receives positive feedback for their Help desk services, with a high level of client satisfaction evident in reviews. Clients appreciate their responsiveness (100% mention of quick adjustments) and flexibility in approach. Both reviewers emphasized strong communication and project management, resulting in successful project outcomes. Key strengths include their expertise in IT advisory and ongoing support, with clients valuing them as true partners. No major negative feedback was reported, highlighting their effectiveness and reliability.
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Industry Experience
NexusTek has demonstrated expertise across multiple industries including retail, healthcare, real estate, financial services, and construction. In retail, feedback highlighted challenges with billing accuracy and communication. The healthcare sector praised NexusTek for their proactive IT support and understanding of compliance needs. In real estate and financial services, they were recognized for their flexibility and strong partnership approach. Construction clients appreciated their effective project management and communication. Overall, NexusTek is well-suited for clients in regulated industries seeking tailored IT solutions.
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Retail Healthcare Real estate Financial services ConstructionWas this helpful?
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- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Outsourced Help Desk Services
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.6/40.018.4/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services10% Help desk25% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.3/40.018.2/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.6/40.020/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
36.8/40.017.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36.4/40.017.2/20 Reviews9.7/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$150 - $199 / hr50 - 249Golden Valley, MN
Ability to deliver
34.3/40.016/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
80% IT Managed Services30% Help desk20% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
UndisclosedUndisclosed10 - 49Phoenix, AZ
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% IT Managed Services25% Help desk10% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Ability to deliver
35.4/40.016.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$5,000+Undisclosed10 - 49Park Ridge, IL
Ability to deliver
35.9/40.016.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$5,000+Undisclosed10 - 49Suwanee, GA
Ability to deliver
37.5/40.019.2/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
55% IT Managed Services10% Help desk45% Other -
UndisclosedUndisclosed50 - 249Lincoln, NE
Ability to deliver
35.5/40.018.8/20 Reviews7.1/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Ability to deliver
34.7/40.016.2/20 Reviews9.6/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.1/40.016.6/20 Reviews9.6/10 Clients & Experience9/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Torrance, CA
Ability to deliver
32.5/40.016/20 Reviews9.2/10 Clients & Experience7.3/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
UndisclosedUndisclosed10 - 49Longwood, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services20% Help desk20% Other -
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
34.7/40.017.4/20 Reviews7.6/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services10% Help desk35% Other
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