Top Help Desk Services in the United States
15 Leaders 15 Contenders
2,520 Companies
List of the Top United States Outsourced Help Desk Services
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$1,000+$100 - $149 / hr2 - 9Westminster, CO
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
25% Help desk25% Network25% Other IT managed services +125% SecurityEPK Solutions is an IT managed services company established in 2014. The team focuses on IT managed services and Cybersecurity and is headquartered in Westminster, Colorado.
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$10,000+$150 - $199 / hr2 - 9Burbank, CA
Services provided
50% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +210% Cloud Consulting & SI5% IT Staff AugmentationFocus Areas
25% Help desk20% Disaster Recovery15% Security +510% Hardware10% Managed Hosting Services10% Network5% Other IT managed services5% TelecomIT managed services company TVG Consulting is located in Burbank, California. The team focuses on IT managed services and IT strategy consulting.
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$10,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
25% IT Managed Services25% Custom Software Development25% Web Development +220% IT Strategy Consulting5% E-Commerce DevelopmentFocus Areas
30% Help desk20% Security10% Disaster Recovery +410% IT Budgeting10% Network10% Software Evaluation10% Vendor Procurement & SelectionLaunched in 2000, Springthrough is an IT managed services company. The small team provides IT managed services and Web Development.
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$5,000+$200 - $300 / hr10 - 49Harrison, NY
Services provided
40% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +115% Cloud Consulting & SIFocus Areas
25% Help desk20% Security15% Disaster Recovery +315% Managed Hosting Services15% Network10% HardwareHudson InfoSys is an IT managed services company. In Harrison, New York, the firm was established in 2005. Their team specializes in IT managed services and Cybersecurity.
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Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Services provided
20% IT Managed Services15% Custom Software Development10% Business Consulting +710% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Web Design5% AI Consulting5% BI & Big Data Consulting & SI5% CRM Consulting and SIFocus Areas
25% Help desk20% Disaster Recovery20% Network +420% Security5% Cloud Server Migration5% IT Budgeting5% Software EvaluationUNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
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$5,000+$150 - $199 / hr10 - 49Allentown, PA
Services provided
45% IT Managed Services25% Unified Communications Consulting & SI15% Compliance Consulting +115% CybersecurityFocus Areas
10% Help desk15% Governance & Compliance Assessments15% Managed Hosting Services +615% Network10% Disaster Recovery10% Hardware10% Security10% Telecom5% Managed Software Application & SolutionsIT managed services company Infradapt was founded in 2006. The firm focuses on IT managed services and unified communications consulting & SI.
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$1,000+$100 - $149 / hr10 - 49Orem, UT
Services provided
50% IT Managed Services30% Cybersecurity10% IT Staff Augmentation +110% Unified Communications Consulting & SIFocus Areas
10% Help desk15% Security10% Disaster Recovery +1010% Hardware10% Network10% Telecom5% Cloud Server Migration5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Software Evaluation5% Vendor Procurement & SelectionAnchorSix is an IT managed services company founded in 2001. The firm focuses on IT managed services and Cybersecurity, and is small.
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$1,000+$150 - $199 / hr2 - 9Jacksonville, FL
Services provided
55% IT Managed Services25% Cybersecurity10% IT Staff Augmentation +110% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Hardware10% Managed Software Application & Solutions10% Network10% Security10% Telecom10% Vendor Procurement & Selection10% Website MaintenanceIT managed services company Advanced IT Support is located in Jacksonville, Florida and Waycross, Georgia. Founded in 2014, the team focuses on IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Waltham, MA
Services provided
35% IT Managed Services40% Cybersecurity10% IT Strategy Consulting +210% Other IT Consulting and SI5% Compliance ConsultingFocus Areas
20% Help desk15% Disaster Recovery10% Hardware +810% Network10% Other IT managed services10% Security5% Managed Hosting Services5% Managed Software Application & Solutions5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionDirect iT is a Cybersecurity company established in 2004. The company specializes in Cybersecurity and IT managed services.
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$5,000+$50 - $99 / hr50 - 249Bridgewater, NJ
Services provided
40% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +310% ERP Consulting and SI10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
20% Help desk20% Governance & Compliance Assessments20% Network +520% Security5% Disaster Recovery5% Hardware5% IT Budgeting5% Managed Software Application & SolutionsSee all 2 projectsNext Generation Technology Solutions is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. With a strong focus on network engineering and infrastructure monitoring, they consistently deliver high-quality service, as evidenced by their 98%+ infrastructure uptime and successful network projects. Impressively, 100% of reviewers praised their flexibility and ability to provide certified resources for consultations.
Reviews mention Great team
Clients consistently highlight the exceptional team at Next Generation Technology Solutions, noting their impressive flexibility and ability to bring the right resources for various projects. One client specifically commended the availability of multiple certified professionals for consultations, enhancing overall project support. The team's commitment to effective communication and project management further reinforces the positive sentiment, with clients expressing satisfaction in timely deliveries and responsiveness to needs.-
Managed IT Services for Shoe & Apparel Company
5.0 Apr 29, 2024For every project, either a project manager or a project coordinator was engaged from their team. There were daily/weekly meetings to ensure everything stayed on track. Bringing the right resources to support the initiatives and their flexibility to replace or bring more resources to support projects is impressive.
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2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Shoe & Apparel Company
5.0 — Next Generation Technology Solutions provides managed IT services to a shoe and apparel company. They offer 24/7 level 1-3 technical, network engineering, and ServiceNow ITSM and ITOM development Read moreWas this helpful?
Industry Experience
Next Generation Technology Solutions has demonstrated strong expertise in the Retail and Pharmaceuticals industries. Clients have praised the company's responsive support and effective project management, particularly in network engineering, infrastructure monitoring, and security operations. The overall sentiment is positive, highlighting their ability to resolve issues promptly and maintain high service standards. Their commitment to client satisfaction and resource flexibility makes them a suitable partner for companies in retail and life sciences seeking reliable IT solutions.
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Retail PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted Next Generation Technology Solutions' competitive pricing and overall value for money. One client noted that the pricing fit their budget and emphasized the good value for cost. Another client appreciated that the company does not 'nickel and dime' for services, ensuring client satisfaction without hidden fees. Overall, the sentiment reflects a strong alignment between cost and the quality of services provided.Was this helpful?
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$1,000+Undisclosed10 - 49Omaha, NE
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Security +510% Hardware10% Managed Hosting Services10% Network10% Other IT managed services10% TelecomRun Networks is an IT managed services company. Established in 2007, the company is located in Omaha, Nebraska. Their services include IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9Lehi, UT
Services provided
75% IT Managed Services25% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +1110% Hardware10% Network10% Security5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Other IT managed services5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionSee all 4 projectsInfoTech specializes in resolving critical IT challenges for businesses across various sectors. We focus on eliminating IT-related downtime, securing your digital assets, and streamlining technology
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$1,000+$150 - $199 / hr2 - 9Dublin, OH
Services provided
35% IT Managed Services45% Cybersecurity15% Cloud Consulting & SI +15% Unified Communications Consulting & SIFocus Areas
20% Help desk25% Security15% Network +510% Cloud Server Migration10% Disaster Recovery10% Governance & Compliance Assessments5% IT Budgeting5% Vendor Procurement & SelectionBased in Dublin, Ohio, Blueteam Networks, LLC is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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$1,000+$150 - $199 / hr2 - 9Los Angeles, CA
Services provided
40% IT Managed Services30% IT Strategy Consulting15% Cloud Consulting & SI +115% CybersecurityFocus Areas
20% Help desk25% Disaster Recovery20% Managed Software Application & Solutions +220% Security15% HardwareSee all 1 projectsSecure Techies is a leading provider of IT consulting and managed services. It specializes in delivering cutting-edge technology solutions to businesses of all sizes. The company focuses on helping
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$10,000+$300+ / hr2 - 9St. Petersburg, FL
Services provided
15% IT Managed Services50% Cybersecurity10% AI Consulting +310% AI Development10% Robotics Process Automation5% AI AgentsFocus Areas
35% Help desk35% Managed Software Application & Solutions30% Other IT managed servicesJün Cyber is a Cybersecurity company. In St. Petersburg, Florida, the company was launched in 2019. Their team provides Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr10 - 49El Paso, TX
Services provided
30% IT Managed Services30% Cybersecurity20% Unified Communications Consulting & SI +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% TelecomMakios Technology is a Cybersecurity company in El Paso, Texas and Grapevine, Texas. Their services include Cybersecurity and IT managed services.
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$1,000+$50 - $99 / hr2 - 9Kill Devil Hills, NC
Services provided
10% IT Managed Services16% E-Commerce Development16% Search Engine Optimization +416% UX/UI Design16% Web Design16% Web Development10% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% IT Budgeting10% Managed Software Application & Solutions10% Other IT managed services10% Software Evaluation10% Software Expert Witness10% TelecomSee all 12 projectsPython Force Corp is an IT Managed Services Provider specializing in IT support and management. Their reviews consistently highlight their exceptional responsiveness and technical expertise, with 100% of reviewers praising their reliability and communication. Clients appreciate their proactive approach and seamless integration into existing workflows, reflecting a strong commitment to client satisfaction and high-quality service delivery.
Reviews mention Professional
Clients consistently praised Python Force Corp for their professionalism and thoroughness. One executive administrator noted their 'professional and precise' workflow and highlighted their impressive attention to detail. A business owner remarked on the company's 'highly professional' project management and prompt communication, stating that their investment was the 'best I ever spent.' Overall, the sentiment regarding professionalism is overwhelmingly positive, indicating a strong fit for potential clients seeking reliable service.-
File Recovery for Crashed Personal Laptop
5.0 Apr 7, 2022The workflow between our team and theirs was professional and precise. Their thoroughness, attention to detail, and content knowledge were impressive. Everything was perfect.
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Shopify E-Commerce Web Dev for Sun Protection Products Firm
5.0 Mar 3, 2022Python Force’s project management was highly professional, and they had great communication. When I had ideas early in the morning, I could text or email them and would immediately get a response — they were on top of it right away. Overall, they were highly positive and patient with explaining things.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Python Force Corp demonstrates exceptional expertise in Help desk services, particularly highlighted by a client who emphasized their 24/7 IT support and rapid response times, consistently addressing issues within 5 minutes. The client noted that the company exceeded expectations, with no reported areas for improvement. Overall, feedback indicates a 100% positive sentiment, showcasing their reliability and proactive approach in IT management.
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4 of 4 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Web Design, Dev & IT Support for Documentary Photography Co
5.0 — Python Force Corp provides web design, web development, and IT support for a documentary photography company. The team updates the client's website, ensures it works well, and performs regular file Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+$150 - $199 / hr2 - 9Houston, TX
Services provided
70% IT Managed Services15% Cloud Consulting & SI15% CybersecurityFocus Areas
10% Help desk50% Network25% Other IT managed services +210% Cloud Server Migration5% HardwareSee all 1 projectsInterVLAN LLC provides enterprise network engineering and infrastructure consulting for medium and large organizations. We design, deploy, and optimize complex network environments including data
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$10,000+$150 - $199 / hr10 - 49Jacksonville, FL
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Network10% Other IT managed services10% Security10% Software Evaluation10% Vendor Procurement & SelectionSee all 1 projectsNetTech Consultants, Inc. is an IT Management company specializing in Managed IT Services and Outsourced IT Support. The company is praised for its professionalism and effective help desk support, with 100% positive feedback from reviews highlighting on-time delivery and reliable IT solutions. Despite minor time zone issues, client satisfaction remains high.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
NetTech Consultants, Inc. has received overwhelmingly positive feedback for their Help desk service, with 95% of clients praising their professionalism and ongoing IT support. Clients frequently highlight the effective communication and prompt responses, often noting the high value for cost and alignment with company values. One client reported no IT-related issues since engagement. Minor time zone challenges were mentioned, but overall satisfaction remains high, indicating strong expertise and impact in Help desk solutions.
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1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Infrastructure Setup for Digital Publishing Company
5.0 — NetTech Consultants, Inc. set up a digital publishing company's IT infrastructure. The team conducted an IT assessment and audit of the client's current business practices and deployed their IT Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding NetTech Consultants, Inc.'s pricing and value for money. One client highlighted that the 'pricing fit our budget' and noted the 'good value for cost' provided by the company. Overall, the feedback indicates that clients feel they receive quality services that align with their financial expectations, reinforcing the company's reputation for delivering value in IT solutions.Was this helpful?
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$1,000+$200 - $300 / hr2 - 9Wayland, MA
Services provided
30% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +215% Other IT Consulting and SI10% Business ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Vendor Procurement & SelectionCall Andy! Macintosh Consulting is a Wayland, Massachusetts-based Cybersecurity company. Established in 1998, the team focuses on Cybersecurity and IT managed services.
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$1,000+Undisclosed2 - 9Denver, CO
Services provided
10% IT Managed Services10% Application Management & Support10% Application Testing +710% Cloud Consulting & SI10% Custom Software Development10% IT Staff Augmentation10% IT Strategy Consulting10% Mobile App Development10% Other Application Development10% Web DevelopmentFocus Areas
20% Help desk20% Security10% Disaster Recovery +510% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & SolutionsIn Cheyenne, Wyoming and Denver, Colorado, Imperitiv Solutions LLC is an IT strategy consulting company. Established in 2015, the team specializes in IT strategy consulting and cloud consulting &
Read moreSee All Locations (3)Denver, CO
1620 Market St, Unit #202
Denver, CO 802022 - 5
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$1,000+$150 - $199 / hr10 - 49Mesa, AZ
Services provided
50% IT Managed Services40% Cybersecurity10% IT Strategy ConsultingFocus Areas
30% Help desk20% Security10% Hardware +610% IT Budgeting10% Managed Software Application & Solutions5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Hosting Services5% TelecomAZCOMP Technologies, an IT managed services company, is located in Mesa, Arizona. Founded in 2000, the team focuses on IT managed services and Cybersecurity.
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
10% IT Managed Services10% AI Agents10% AI Development +710% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
15% Help desk40% Managed Software Application & Solutions20% Website Maintenance +310% Cloud Server Migration10% Managed Hosting Services5% IT BudgetingSee all 46 projectsRiseup Labs is an IT Managed Services company that excels in digital transformation through strategic planning, UX/UI design, and automation. They have received overwhelmingly positive feedback, with 95% of reviewers praising their innovative approach and effective project management. Clients commend their commitment to security, compliance, and delivering tangible results.
Reviews mention Team players
Riseup Labs is praised for its collaborative approach and integration with client teams. One client noted that despite being an outsourced partner, their team felt like a part of the organization, demonstrating ownership and commitment to quality. The client highlighted the dynamic cooperation, where Riseup Labs not only followed specifications but also provided valuable suggestions, reflecting their proactive and team-oriented nature. Overall, the feedback indicates a strong sentiment of teamwork and partnership.-
Dev & Design Outsourcing for Commercial Real Estate
5.0 May 30, 2021They’re very integrated and forthcoming. We’ve basically been with the same resources since the start of the engagement, so even though they are outsourced, we really feel that they are a part of the team. We try to give them the ability to feel ownership of the product and what they deliver to us, and they’ve taken to that.
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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View PackagesTailored IT Managed Services
Riseup Labs delivers customized IT managed services to optimize operations, reduce downtime, and scale your infrastructure. Choose the right mix of experts and support for your business, ensuring seamless performance and long-term reliability.Was this helpful?
See All Locations (5)New York, NY
353 Lexington Avenue, 4th Floor PMB255
New York, NY 100166 - 9
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UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Services provided
15% IT Managed Services15% AI Development15% Finance & Accounting Outsourcing (FAO) +610% Accounting10% Back Office Outsourcing10% Cloud Consulting & SI10% IT Staff Augmentation10% Mobile App Development5% BI & Big Data Consulting & SIFocus Areas
20% Help desk20% Network10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Security5% Other IT managed services5% TelecomSee all 3 projectsAuxis is a provider of Managed IT Services, specializing in IT Support Services, including network and data center monitoring, service desk support, and security solutions. Their reviews highlight exceptional responsiveness, effective project management, and a collaborative approach. Both clients praise their ability to manage complex IT environments, suggesting a high satisfaction rate with no significant areas for improvement mentioned.
Reviews mention Great project management
Clients have consistently praised Auxis for their excellent project management capabilities. One senior director noted their use of Microsoft Project and Teams for effective communication and project tracking. They highlighted Auxis's outstanding responsiveness and ability to adjust based on assessed issues, contributing to a successful partnership. Overall, the sentiment reflects satisfaction with Auxis's management processes, underscoring their commitment to meeting client needs and ensuring project success.-
Managed IT Services for Nonprofit Organization
5.0 Jul 15, 2022Project management is excellent. They use Microsoft Project for project management and Microsoft Teams for communication. Their responsiveness is outstanding. They follow through, assess issues, and adjust based on those issues.
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2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Nonprofit Organization
5.0 — Auxis provides manages IT services for a worldwide nonprofit organization. They offer offsite support, monitoring IT infrastructure, networks, and data centers, which are based on Azure Cloud. Read moreWas this helpful?
Industry Experience
Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
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Nonprofit Software ManufacturingWas this helpful?
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This provider is fluent in 10 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Puerto Rico and US Virgin Islands Time (PRT)
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UndisclosedUndisclosed2 - 9Troy, MI
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Network +410% Managed Hosting Services10% Managed Software Application & Solutions10% Security10% TelecomHyperion Managed Services is an IT managed services and Cybersecurity company. Their team is headquartered in Troy, Michigan and specializes in IT managed services and Cybersecurity.
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$10,000+< $25 / hr10 - 49Westminster, CA
Services provided
20% IT Managed Services30% Custom Software Development15% AI Development +315% Enterprise App Modernization10% Cloud Consulting & SI10% Mobile App DevelopmentFocus Areas
10% Help desk30% Managed Software Application & Solutions15% Cloud Server Migration +415% Network15% Security10% Disaster Recovery5% Managed Hosting ServicesSee all 10 projectsMLTech Soft is a Managed IT Services provider specializing in delivering IT Support Services and Outsourced IT Management solutions. The company consistently received positive feedback for their professionalism and innovative problem-solving, with 100% of reviewers expressing satisfaction with their communication and project outcomes. Their expertise in the Retail domain significantly contributed to improved sales revenue and operational cost savings for their clients.
Industry Experience
MLTech Soft has received positive feedback across various industries, including Consumer Products & Services, Retail, and Food & Beverages. In the Consumer Products sector, their expertise in developing customized inventory and CRM systems significantly improved operational efficiency and customer satisfaction. In Retail, they excelled in building user-friendly e-commerce platforms, enhancing site speed and customer engagement. Their work in the Food & Beverages industry involved creating seamless online purchasing experiences, leading to increased traffic and sales. Overall, their strengths lie in tailored solutions, responsiveness, and effective communication.
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Consumer products & services Food & Beverages RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MLTech Soft for their competitive pricing and exceptional value for money. One review highlighted that their pricing fit within budget while delivering good value for cost, leading to a significant increase in operational efficiency and customer satisfaction. Another client noted that the team's dedication and proactive approach ensured they received tailored solutions without compromising quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of MLTech Soft's services.Was this helpful?
See All Locations (3)Westminster, CA
13030 Hoover Street
Westminster, CA 926832 - 5
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$5,000+$100 - $149 / hr250 - 999Las Vegas, NV
Services provided
60% IT Managed Services40% CybersecurityFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Vendor Procurement & SelectionSee all 2 projectsWBM Technologies is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. They receive overwhelmingly positive feedback from clients, with 100% of reviewers highlighting their responsiveness and ability to simplify IT operations. Clients appreciate their collaborative approach and alignment with company values, noting improvements in IT operations and productivity.
1 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
WBM Technologies has received positive feedback from recent clients, highlighting their role as a reliable partner in IT and managed services. Clients appreciate their responsiveness, effective project management, and ability to enhance operational efficiency. Notably, one client emphasized the impressive people management skills and adaptability of WBM Technologies' team. Overall, the sentiment is highly favorable, with clients expressing satisfaction in their ongoing collaborations and reporting improvements in IT service management and user experience.Was this helpful?
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
WBM Technologies has received positive feedback for its Help desk services, with clients noting improved response times and positive employee engagement. A significant 100% of reviewers express satisfaction with their knowledgeable and responsive team, highlighting their collaborative approach and effective project management. Clients appreciate the ease of managing IT operations and the partnership established. Overall, the sentiment is overwhelmingly positive, with no negative feedback reported.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WBM Technologies has received positive feedback regarding their cost and value for money. Clients have noted that they provide good value for the cost, aligning with company values and ensuring high-quality service. One client emphasized their selection of WBM Technologies due to their great culture fit and high ratings. Both reviews highlighted the company's responsiveness and effective project management, contributing to a positive overall sentiment about their pricing and the benefits received from their services.Was this helpful?
See All Locations (6)Las Vegas, NV
304 South Jones Boulevard
Las Vegas, NV 891071
1(888) 275-4926
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UndisclosedUndisclosed250 - 999Rockville, MD
Services provided
50% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Governance & Compliance Assessments +415% Managed Hosting Services15% Other IT managed services15% Security10% Software EvaluationSee all 31 projectsDataprise is a leading provider of Managed IT Services, offering comprehensive IT management, support services, and cybersecurity solutions. Reviews indicate a strong reputation for professionalism, communication, and technical expertise, with 100% of clients noting timely delivery and responsiveness. However, some feedback suggests room for improvement in pricing and report quality.
Reviews mention Collaborative
Dataprise has received positive feedback regarding its collaborative approach, with clients noting the company's transparency and thoroughness in communication. One client highlighted that the entire team is accessible and provides clear updates on project scopes, which helps manage expectations and avoid scope creep. Overall, the sentiment reflects strong satisfaction with Dataprise's ability to foster collaboration and maintain effective communication throughout project execution.-
Cloud Consulting & SI for Healthcare Company
5.0 Aug 6, 2024PEI is collaborative and thorough. The entire team is transparent about the state of ongoing projects. I appreciate the clear communication on project scope to manage expectations, avoid scope-creep, and deliver in a timely manner.
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5 of 7 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Dataprise has received overwhelmingly positive feedback for its Help Desk services, with 85% of reviewers expressing satisfaction. Clients highlight the company's expertise in IT support, responsiveness, and proactive communication. Notable strengths include effective project management and successful resolution of issues, ensuring minimal downtime. Reviewers particularly appreciate the personalized service and commitment shown by Dataprise staff. However, 15% of clients suggested improvements in response times for service tickets and pricing for certain services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Dataprise offers good value for money, with many highlighting affordable pricing and alignment with budgetary constraints. For instance, one IT Director noted that Dataprise's services fit their budget while providing excellent quality. Another client emphasized the company's fair pricing and effective communication, declaring their satisfaction with service costs. However, a few reviews mentioned concerns about pricing being on the higher side for certain services, suggesting room for improvement in cost-effectiveness.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Services provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +15% Compliance ConsultingFocus Areas
15% Help desk20% Governance & Compliance Assessments20% Network +320% Other IT managed services15% Security10% Disaster RecoverySee all 27 projectsBetterWorld Technology is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews reveal mixed feedback: some clients highlight their seamless project management, excellent communication, and effective IT solutions, while others are dissatisfied with response times and problem resolution, resulting in a 60% positive review rate. Approximately 40% of reviews express concerns over troubleshooting inefficiencies and project delays.
Reviews mention Honest
Clients have consistently praised BetterWorld Technology for their honesty and transparency in service delivery. One client, the President of ClearTone Consulting, highlighted their 'responsiveness' and 'thoroughness,' stating that they are 'always fully transparent and upfront.' The emphasis on delivering what they promise further reinforces the positive sentiment surrounding the company's integrity and commitment to their clients' needs.-
IT Managed Services for Cybersecurity Consulting Company
5.0 Jul 18, 2024BetterWorld Technology is the best MSP I've come across. They are responsive, responsible, thorough, and transparent. Always fully transparent and upfront. Honesty. Transparency. They deliver on what they say they will do.
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16 of 20 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 20 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read moreWas this helpful?
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BetterWorld Technology is frequently noted for its cost-effectiveness and overall value for money. Clients highlighted that the pricing aligns well with their budgets, with one stating, 'Pricing fit our budget' and another praising their 'good value for cost.' Many reviews reflect a positive sentiment, emphasizing the seamless service transitions and responsive support, which are considered excellent for the price point. However, a single negative review indicated dissatisfaction with response times, suggesting variability in service quality.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Palatine, Illinois (1) Massillon, Ohio (1) Frederick, Maryland (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Winter Park, Florida (1) Columbia, Maryland (1) Milwaukee, Wisconsin (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)Was this helpful?
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
30% Help desk30% Network20% Security +210% Hardware10% Managed Hosting ServicesSee all 11 projectsArium is a provider of Managed IT Services, offering comprehensive IT support and management solutions. Their reviews consistently highlight their reliability, responsiveness, and high-quality service delivery. Approximately 100% of the feedback is positive, with clients praising their prompt communication and ability to exceed expectations. Arium's expertise in IT support and cybersecurity is particularly commended, demonstrating their capacity to address diverse client needs effectively.
Reviews mention Communicative
Clients consistently praise Arium for their effective communication and responsiveness throughout their engagements. One client noted that Arium 'communicates well' using various channels, including emails and video calls. Another emphasized their quick response time, stating that Arium 'provides documentation when necessary' and updates the team promptly about equipment status. Overall, the sentiment reflects a high level of satisfaction with Arium's communicative approach, with clients feeling well-informed and supported.-
IT Managed Services & Cybersecurity for Real Estate Group
5.0 Dec 19, 2023They deliver on time and within budget and communicate well. They use emails, phone calls, Zoom, and remote-access levels. In general, they communicate in any way we need.
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Managed IT Services for Music Education Tech Company
5.0 Aug 9, 2022We have a couple of Slack channels with them, and the team is responsive. Once or twice, we've had Zoom calls where we can show them an issue we have, and we've used email a bit. What I like most about Arium is that they're almost always available and responsive when I have a question.
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Security & WiFi Installation for Condo Building
5.0 Apr 26, 2019The team is responsive and communicates well, providing documentation when necessary. When we email or call them, they respond within minutes. They update my team regularly so that we can expect when to have the equipment back.
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4 of 4 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
Arium has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction with their responsiveness and problem-solving abilities. Clients frequently commend their expertise in providing IT support and custom solutions, emphasizing their quick communication and effective remote assistance. Notably, 95% of reviewers highlight Arium's commitment to client satisfaction and proactive service. Overall, Arium's support has significantly minimized downtime and improved operational efficiency for their clients.
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Clients consistently express satisfaction with Arium's cost-effectiveness and value for money. For instance, one client noted that Arium's pricing fit their budget while delivering high-quality IT support. Another client highlighted their cost efficiency, stating that Arium saved them significant money by providing effective solutions. Overall, the sentiment is overwhelmingly positive, with clients appreciating timely delivery, responsiveness, and the ability to meet their unique needs without compromising on quality.Was this helpful?
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UndisclosedUndisclosed10 - 49Longwood, FL
Services provided
80% IT Managed Services10% Cybersecurity5% Cloud Consulting & SI +15% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecuritySee all 3 projectsSemTech IT Solutions is a Managed IT Services provider renowned for their comprehensive IT Management and IT Support Services. With 100% positive feedback, clients commend their timely communication and ability to meet deadlines. SemTech IT Solutions excels in providing tailored solutions, ensuring strong cybersecurity, and effectively managing IT infrastructure, as highlighted by 67% of reviewers.
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
SemTech IT Solutions has received overwhelmingly positive feedback for their Help desk services, with clients expressing high satisfaction regarding their responsiveness and technical expertise. Reviews highlight their timely issue resolution and excellent communication, with 100% of clients reporting satisfaction and praising team members like Tyler and Nick. No negative feedback was noted in the engagement, reinforcing SemTech's reputation as a reliable IT partner for managed services and support.
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Industry Experience
SemTech IT Solutions has demonstrated expertise across the Legal, Financial Services, and Real Estate industries. Clients have praised their exceptional communication, responsiveness, and ability to provide customized IT managed services and cybersecurity solutions. Overall sentiment across these sectors is highly positive, with clients noting that SemTech enhances operational efficiency and meets project deadlines. Thus, potential clients in these industries may find a strong match with SemTech IT Solutions for their IT needs.
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Real estate Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with SemTech IT Solutions' cost and value for money. One client highlighted that their investment of around $5,000 has yielded significant support, enabling them to focus on their core business without IT concerns. Another client emphasized that they wouldn't have operational computing solutions without SemTech, illustrating the company's critical role. Overall, feedback reflects that SemTech delivers quality services within budget and meets deadlines, reinforcing their value proposition.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Vista, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI15% Cybersecurity +115% IT Strategy ConsultingFocus Areas
15% Help desk15% Managed Hosting Services10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% Network10% Other IT managed services10% Security10% Software EvaluationSee all 10 projectsAbtech Technologies is a Managed IT Services provider offering IT Management, IT Support Services, and Outsourced IT Solutions. Clients appreciate their technical expertise and responsiveness, with 100% positive feedback highlighting their comprehensive support and reliable service delivery. They are known for high service quality, timely project completion, and a strong alignment with client needs and values.
Reviews mention Unique expertise
Clients have consistently highlighted Abtech Technologies' unique expertise, particularly in technical support across various tiers. One client specifically noted the 'depth of technical support from their team, from Tier 1 to Tier 3 engineers,' which underscores their capability to handle complex challenges. Overall, the sentiment regarding their expertise is highly positive, with clients expressing satisfaction with both responsiveness and project management, further indicating a strong alignment with client needs.-
Managed IT Services for Vehicle Logistics Software Company
5.0 Jan 10, 2024The depth of technical support from their team, from Tier 1 to Tier 3 engineers is impressive. Their responsiveness and level of expertise have been commendable. We are very happy with them.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Abtech Technologies has received positive feedback for their Help desk services, with 100% of reviewers highlighting their high performance and responsiveness. Clients appreciate their expertise in IT support and project management, noting timely deliveries and minimal disruptions. One client particularly praised the consistent quality of service compared to previous vendors. Overall, the sentiment is overwhelmingly positive, showcasing Abtech's strengths in effective communication and alignment with client needs.
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9 of 10 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Accounting Company
5.0 — Abtech Technologies provides cybersecurity and managed IT services for an accounting services company. Abtech Technologies is the client's daily managed service provider and handles IT security and Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Baltimore, MD
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Other IT managed services15% Security10% IT BudgetingSee all 5 projectsKlik Solutions is a provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and cloud solutions. The company receives overwhelmingly positive feedback, with clients highlighting their expertise, flexibility, and commitment to delivering timely and effective IT management solutions. Approximately 100% of reviewers commend Klik Solutions for their robust project management and excellent customer service.
Reviews mention Flexible
The feedback regarding Klik Solutions reflects a strong sentiment of flexibility. Clients noted their responsiveness to changing project scopes and unexpected needs, highlighting that Klik Solutions effectively adapts while maintaining focus on project goals. One client specifically praised their ability to pivot as necessary, ensuring timely delivery and clear communication throughout the project. Overall, the reviews emphasize Klik Solutions' client-centered approach and their commitment to providing ongoing support, which reinforces their adaptability.-
Cyberscurity & IT Managed Services for Healthcare Company
5.0 Feb 7, 2024Klik Solutions adheres to the project plan and meets all deadlines effectively. They are responsive to changes in the project's scope or unexpected needs and flexible enough to pivot when necessary while keeping our goals in focus. Klik Solutions offers continuous support during and even after the project's completion, addressing any concerns or issues that arise swiftly.
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2 of 2 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
Klik Solutions has received highly positive feedback for their Help Desk services, with clients citing timely project delivery (100% satisfaction in deadlines) and exceptional client-centered communication. Both reviews highlight their expertise in cybersecurity and IT management, with a 100% recommendation rate based on strong alignment with client values and needs. Clients appreciate their proactive support and flexible approach—key elements contributing to successful outcomes, including improved IT operations and enhanced security measures.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Klik Solutions for their exceptional value and cost-effectiveness. One client noted that their pricing fits within budget while providing 'excellent value for the work performed.' Another highlighted that Klik Solutions is 'committed to our success' and has continuously delivered 'excellent value and service' over five years. Overall, the sentiment reflects a strong alignment of cost and quality, making Klik Solutions a reliable choice for businesses seeking effective IT solutions.Was this helpful?
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UndisclosedUndisclosed50 - 249Lincoln, NE
Services provided
60% IT Managed Services20% Cybersecurity10% IT Staff Augmentation +110% IT Strategy ConsultingFocus Areas
15% Help desk20% Network20% Security +610% Disaster Recovery10% Hardware10% IT Budgeting5% Cloud Server Migration5% Managed Hosting Services5% Vendor Procurement & SelectionSee all 6 projectsFive Nines is a Managed IT Services provider specializing in IT Management and Support Services. The company receives overwhelmingly positive feedback, with approximately 90% of reviews highlighting their timely response, effective project management, and seamless integration with client teams. A frequent theme across reviews is their ability to deliver reliable IT solutions, including cybersecurity and network management, resulting in minimal downtime and improved operational efficiency.
Reviews mention Communicative
Clients consistently highlight Five Nines' strong communication skills, noting their prompt responses and clarity in explaining technical details. One client emphasized their quick address of requests and proactive communication regarding timelines. Another client praised the excellent project management and timely updates provided throughout the project. Overall, the sentiment is highly positive, with clients feeling supported and valued as partners rather than just vendors.-
Cybersecurity & IT Managed Services for Bank
5.0 May 8, 2025Excellent project management and communication through-out. Timely response and explanation of steps in a non-technical format.
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IT Services & Cybersecurity for Marketing Agency
5.0 May 12, 2025FiveNines is very quick to address any asks, and are highly communicative if a task is going to take longer than a day. Their team gives us support that we could not manage with one internal team member in the IT role. We trust their guidance and advice, and their expertise and knowledge is unmatched.
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2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$200,000 – $999,999 avg. project costHelp desk Experience
Five Nines has received predominantly positive feedback in their Help Desk services, with over 90% of clients praising their responsiveness and expertise. Clients particularly commend their proactive IT management and project execution, leading to minimal downtime and a seamless alignment with organizational needs. Key strengths include effective communication, flexibility in service delivery, and innovative problem-solving. However, some clients noted a desire for improved support for specific user needs, such as MAC users, highlighting an area for potential enhancement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Franklin Township, NJ
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
20% Help desk20% Security15% Hardware +415% Network10% Disaster Recovery10% Governance & Compliance Assessments10% Managed Hosting ServicesSee all 15 projectsAscendant Technologies, Inc. is a Managed IT Services provider, specializing in IT management, IT support services, and outsourced IT management. Reviews reveal a consistent theme of highly responsive service and expertise, with 100% of reviewers praising their knowledgeable staff and effective communication. Clients commend their seamless integration into existing operations, showcasing their ability to enhance cybersecurity and IT infrastructure efficiently.
Reviews mention Honest
Clients of Ascendant Technologies, Inc. express a high level of satisfaction with their honest and calm approach, particularly during emergencies. One client noted, 'Even when I freak out over a problem, they’re very calm and honest,' highlighting their reliable support. The firm is appreciated for its affordability and responsiveness, with clients stating they feel 'comfortable and safe' having them as a partner. Overall, the sentiment reflects a strong trust in their integrity and service quality.-
IT Services for Family Law Attorney
5.0 Apr 27, 2021I really appreciate that they brought me on as a client. A lot of other IT companies only want to work with big clients that can pay thousands of dollars a month. Even though I have a small firm, Ascendant Technologies, Inc. always provides quality service. They’re also friendly and courteous. Even when I freak out over a problem, they’re very calm and honest. I feel comfortable and safe with them as my partner.
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4 of 5 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Ascendant Technologies, Inc. receives overwhelmingly positive feedback for their Help Desk services, with 90% of clients expressing satisfaction. Clients consistently praise the company's responsiveness, expertise, and ability to handle IT challenges effectively. Notably, 100% of reviewers mention excellent communication and support, often highlighting the importance of their knowledgeable staff. Areas for improvement are rarely noted, indicating a strong alignment between client expectations and service delivery. Overall, Ascendant Technologies is recognized as a reliable partner that enhances operational efficiency across various industries.
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Industry Experience
Ascendant Technologies, Inc. has received positive feedback across various industries, including Manufacturing, Consumer Products, Government, Legal, Financial Services, and eCommerce. Clients commend their expertise in IT infrastructure management and cybersecurity, highlighting strengths in responsiveness, project management, and tailored solutions. Overall, the reviews indicate a consistent sentiment of satisfaction, making Ascendant a strong fit for organizations seeking reliable IT support in these sectors.
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eCommerce Manufacturing Consumer products & services Chemicals & Biotechnology Healthcare Government Legal Real estate Advertising & marketing Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Ascendant Technologies, Inc. for offering competitive pricing and good value for money. One CEO noted significant savings compared to hiring full-time staff, while another client highlighted the 'reasonable cost' and 'great culture fit' as key factors for their selection. Overall, feedback reflects a strong sentiment that Ascendant provides high-quality IT services that justify their pricing, with many clients expressing satisfaction with the return on investment.Was this helpful?
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$10,000+$150 - $199 / hr250 - 999Chantilly, VA
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
30% Help desk20% Managed Hosting Services10% Disaster Recovery +410% Hardware10% Network10% Security10% TelecomSee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Chicago, IL
Services provided
50% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +110% Cloud Consulting & SIFocus Areas
10% Help desk10% Governance & Compliance Assessments10% Hardware +710% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Software EvaluationSee all 11 projectsEMPIST is a company specializing in Managed IT Services, providing comprehensive IT Support Services and Outsourced IT Management. Review feedback indicates a strong reputation for reliability and responsiveness, with approximately 100% of clients noting significant improvements in IT infrastructure and rapid problem resolution. Clients consistently appreciate their knowledgeable staff and proactive support without unnecessary upselling.
Reviews mention Collaborative
Clients express a highly positive sentiment towards EMPIST's collaborative approach, noting their flexibility and willingness to integrate client input. One client emphasized the effective teamwork, stating, 'There's a real teamwork approach on the marketing side,' while appreciating the agency's creativity and proactive suggestions. Another highlighted the personal connection and comfort established during their interactions, leading to an increase in project scope and hours. Overall, clients feel EMPIST acts as a true partner in achieving business goals.-
Shopify Development and PPC Marketing for TV Hardware Brand
5.0 Oct 21, 2019There's a real team teamwork approach on the marketing side. I give input and generally oversee projects, but they're flexible. They aren't afraid to give their own suggestions regarding how we can achieve success. They're a group of young, talented, and conscientious professionals that can brainstorm, come up with ideas, pitch me on ideas, and us to pave the road together.
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2 of 3 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
EMPIST has received consistently positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness, expertise, and proactive support, with 90% noting effective problem resolution and communication. A significant theme is their ability to understand and adapt to clients' needs, fostering long-term partnerships, as seen in one client's decade-long engagement. Overall, EMPIST is recognized for their reliability and strong project management skills, making them a trusted ally in IT services.
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Industry Experience
EMPIST has demonstrated strong expertise across various industries including Advertising & Marketing, Legal, Retail, Manufacturing, and Financial Services. Clients commend their responsiveness, problem-solving capabilities, and commitment to understanding specific operational needs. In the Advertising & Marketing sector, they excelled at enhancing social media engagement. The Legal industry feedback highlights their reliability in urgent IT support. Overall, EMPIST is positioned as a valuable partner for organizations seeking efficient IT solutions and digital marketing strategies.
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Legal Advertising & marketing Retail Manufacturing Arts, entertainment & music Wellness & Fitness Nonprofit Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EMPIST for their affordability and value for money, often highlighting their quick response times and effective solutions. One client noted, "EMPIST swooped in and saved the day with great solutions at a great cost," while another remarked on the seamless support received, stating, "Their solutions fit our needs perfectly." Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided by EMPIST.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Frisco, TX
Services provided
40% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +115% Cloud Consulting & SIFocus Areas
40% Help desk25% Disaster Recovery20% Security +115% Managed Hosting ServicesSee all 14 projectsReliable Technology Services is a Managed IT Services provider offering specialized IT Management and IT Support Services. With consistent positive feedback, 100% of reviewers praise their professionalism, responsiveness, and effective project management. Noteworthy themes include their expertise in network infrastructure, cybersecurity, and seamless cloud integration, which have led to significant improvements in clients' IT systems and overall business efficiency.
Reviews mention Easy to work with
Reliable Technology Services has received consistently positive feedback regarding their ease of collaboration. Clients appreciate their seamless integration into existing teams, with one reviewer noting they operated like an extension of the client's staff. The dedication and knowledge of the team were highlighted, particularly their ability to understand and rectify network issues with minimal downtime. Overall, the sentiment is overwhelmingly favorable, indicating a strong alignment with client needs and expectations.-
Organizational IT Support for Nonprofit Organization
5.0 Dec 1, 2021Phone conversation, combined with remote servicing of our machines makes the process very easy. They are quick to respond; able to solve virtually all problems remotely. Good, friendly service.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Reliable Technology Services has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in establishing robust and secure networks, with one client noting 'unmatched internet uptime' and exceptional project management. The team is praised for their professionalism and responsiveness, effectively alleviating client concerns regarding technology issues. No negative feedback was reported, underscoring their solid reputation in delivering reliable IT support.
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Reliable Technology Services is frequently praised for their cost-effective solutions and overall value for money. Clients have noted that their investments, such as $500,000 for IT upgrades and $35,000 for cybersecurity improvements, yielded significant returns in efficiency and security. Feedback highlights their responsiveness and the seamless management of projects, with one client stating they achieved more than expected without any data breaches. Overall, the sentiment reflects a strong appreciation for their services relative to the costs incurred.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+$150 - $199 / hr10 - 49Boston, MA
Services provided
60% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +110% Unified Communications Consulting & SIFocus Areas
30% Help desk15% Network15% Security +410% Disaster Recovery10% Hardware10% IT Budgeting10% Other IT managed servicesSee all 2 projectsTech Superpowers is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure setup, and cloud solutions. With 100% of reviews highlighting their competence and customer focus, clients praise their ability to execute projects successfully and maintain effective communication. Their long-term partnerships underscore their reliability and expertise in outsourced IT management.
Reviews mention Knowledgeable
Clients consistently highlight the expertise of Tech Superpowers, noting their staff as 'really knowledgeable' and commending their technical support. One client emphasized their ability to provide thorough explanations and exceptional follow-up, stating they 'go above and beyond to help us.' The overall sentiment reflects high satisfaction with Tech Superpowers' knowledgeable approach, reinforcing their reputation as a reliable partner in IT services.-
Managed IT Services for Real Estate Law Firm
5.0 Jan 10, 2023Tech Superpowers provides great technical support. All their staff are really knowledgeable and go above and beyond to help us. Tech Superpowers has provided excellent follow-up and has been a good partner for us.
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2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Private Equity Real Estate Firm
5.0 — Tech Superpowers provides IT services for a real estate firm. They manage the client's IT systems, cybersecurity issues, audio/video, and mobile devices. Read moreWas this helpful?
Industry Experience
Tech Superpowers has garnered positive feedback across various industries, particularly in financial services and legal sectors. In financial services, they are praised for their comprehensive IT solutions and effective communication since 1999. In the legal industry, their expertise in Mac systems and cybersecurity has been instrumental for firms transitioning to cloud-based operations. Overall, clients commend their responsiveness, technical support, and customer-centric approach, making them a strong candidate for IT partnerships in both industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Tech Superpowers' value for money, often highlighting long-term partnerships and consistent quality of service. One client noted a significant investment of $200,000 since 2008, emphasizing that despite offers from competitors, they remain loyal due to the company's exceptional support. Another client praised their responsiveness and service orientation, stating, "They've successfully executed on every project." Overall, the sentiment reflects a belief that Tech Superpowers delivers substantial value relative to their pricing.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
50% IT Managed Services20% Cybersecurity10% Call Center Services +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Network10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Other IT managed services10% Security10% Software EvaluationSee all 14 projectsReal IT Solutions, Inc is a managed IT services provider offering comprehensive IT support and outsourced IT management. The company consistently receives positive feedback for its responsiveness, efficiency, and effective communication, with a 100% satisfaction rate in addressing client needs. Notably, 90% of clients praise their ability to enhance IT operations and security, reflecting their expertise in managed information technology services.
Reviews mention Receptive
Clients have praised Real IT Solutions, Inc for their receptiveness and commitment to customer satisfaction. For instance, one client noted that the team is quick to respond to feedback and takes immediate action to address any concerns, reinforcing their dedication to service quality. They are accommodating with scheduling and provide timely updates on project developments. Overall, the sentiment reflects a strong appreciation for the company's attentive approach to client needs and effective communication.-
Managed IT Services for Veterinary Clinic & Hospital
5.0 Jan 15, 2024If we have something urgent, we call their support team directly. Additionally, they have a portal system where we can email a help ticket when we want to schedule something. As an animal hospital, we have limited times when they can come in, and they’ve been very accommodating. They’re also receptive when we send tickets that need to be handled off-site. Real IT Solutions, Inc took it to heart and made changes to rectify it immediately. In general, we have no suggestions for improvement. They do well and are receptive to constructive criticism, requests, and concerns.
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4 of 5 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Real IT Solutions, Inc. has consistently received positive feedback regarding their help desk services, with approximately 90% of clients expressing satisfaction. Reviewers highlight their responsiveness, expertise in IT management, and effective troubleshooting, significantly improving operational efficiency by up to 45%. Clients appreciate the personal attention given to their needs, with many noting the company's exceptional project management and commitment to security. However, some mention occasional staff turnover as an area for improvement. Overall, Real IT Solutions, Inc. is viewed as a reliable partner in enhancing IT operations.
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Real IT Solutions, Inc.'s pricing and value for money. For instance, one client noted that their pricing fit well within their budget and emphasized the good value received for the cost. Another client highlighted that Real IT Solutions saved them time and money, stating they were quicker and more efficient than previous providers. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and reliability of the services provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+$100 - $149 / hr10 - 49Rockville, MD
Services provided
40% IT Managed Services30% Cybersecurity20% Compliance Consulting +110% IT Strategy ConsultingFocus Areas
25% Help desk15% Hardware15% Managed Hosting Services +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 31 projectsOSIbeyond is a distinguished Managed IT Services provider specializing in IT management, IT support services, and cybersecurity. Their clients consistently praise their professionalism, responsiveness, and expertise. Approximately 100% of reviewers commend their seamless implementation and strong communication skills. OSIbeyond successfully delivers superior IT solutions, enhancing operational efficiency and maintaining robust cybersecurity measures, as evidenced by the overwhelmingly positive feedback across all reviews.
Reviews mention Professional
The overall sentiment regarding OSIbeyond's professionalism is highly positive. Clients consistently praise their expertise, responsiveness, and commitment to excellence. One client noted, 'Their professionalism, commitment to excellence, high technical knowledge, and skill are unique.' Another remarked, 'I’ve never worked with a company that is as responsive and professional as OSIbeyond.' Their project management is described as superb, with timely deliveries and effective communication, reinforcing their reputation as a reliable partner.-
IT & Cybersecurity Services for Nonprofit
5.0 Jun 24, 2021The transition from our old IT services provider to OSIbeyond was very smooth, and that was attributable to Ryan. All of their Tier II and Tier III engineers are very technically proficient, and everything has gone great. With other companies, we had problems every other day, but with OSIbeyond, we’ve had no problems at all. Their team is very good and professional.
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Managed IT Services for University Research Nonprofit
5.0 Sep 1, 2020They helped us engineer the new system right as the pandemic was starting. I’ve worked with a lot of B2B companies, but I’ve never worked with a company that is as responsive and as professional as OSIbeyond, which is remarkable. They’re excellent. They kept us informed the whole way through, and they were very realistic with their timeframes.
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Managed IT & Security Services for Private Social Club
5.0 Jul 10, 2020Their responsiveness and timeliness have really helped our teams form an intimate relationship. We appreciate their quick follow-ups on tickets that may take a while to address. They’re organized, professional, and have formed a trusting relationship with us.
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Managed IT Services for Youth Development Nonprofit
5.0 May 4, 2020Additionally, we appreciate the high standards they hold themselves to surrounding their help desk work. Their commitment to professionalism and the ability to clearly describe technical concepts have stood out. I don’t have a technical background, so I appreciate their willingness to break down topics without judgment.
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Managed IT Services for Trade Association
5.0 Feb 24, 2020It was at once easy and professional - their level of competence good faith in what they do - always putting their best effort with your interests in mind, makes it a complete pleasure to work with them all the time. They advise you rightly and meet with you on a regular basis to advise you on new possible directions.
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15 of 16 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
OSIbeyond demonstrates exceptional expertise in Help Desk services, with 95% of clients providing positive feedback on their responsiveness and professionalism. Clients frequently highlight their seamless transition processes, effective communication, and strong technical knowledge. Notably, 90% of reviews emphasize OSIbeyond's ability to provide timely solutions, significantly improving operational efficiency. The company's proactive approach in IT management and strategic guidance has led to increased client satisfaction and reduced downtime, making them a reliable partner for organizations lacking in-house IT support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, OSIbeyond is perceived as a cost-effective IT partner, delivering excellent value for money. Clients frequently highlight their competitive pricing and the seamless transition from previous providers. For instance, one client noted spending less with OSIbeyond while receiving superior service compared to their former provider. Another mentioned that OSIbeyond's costs were reasonable, contributing to improved operational efficiency. Overall, the sentiment is overwhelmingly positive regarding their pricing structure and the quality of services provided.Was this helpful?
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$1,000+Undisclosed50 - 249Atlanta, GA
Services provided
50% IT Managed Services25% Application Management & Support25% IT Staff AugmentationFocus Areas
25% Help desk25% Hardware10% IT Budgeting +710% Security5% Disaster Recovery5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Other IT managed services5% TelecomSee all 3 projectsCortavo is a Managed IT Services provider that excels in offering customized IT support solutions, including cloud migration, help desk support, and IT infrastructure management. Reviewers highlight their responsiveness and problem-solving abilities, with over 80% of feedback being positive. Despite some initial billing challenges, clients appreciate their cost-effective and knowledgeable services, with 60% of reviewers noting their creative solutions and attentive client care.
Reviews mention Customized support
Cortavo has received positive feedback regarding their customized support, with clients highlighting their ability to tailor services to specific needs. One client noted their 'willingness to offer custom services' and described them as 'solutions-focused.' Another praised their 'customizable packages' and quick response times. Overall, clients appreciate the knowledgeable staff and effective help desk support, although some suggest improvements in timeliness and project management communication.-
IT Services for Accounting Company
4.0 Jul 26, 2022Their willingness to offer custom services is their main strength. Cortavo is very solutions-focused. Typically, I can go to the project manager with any issue, and they will present a creative solution. the Cortavo staff is very knowledgeable.
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Managed IT Services for Music Collective
5.0 Apr 26, 2022There ability to customize packages and their response time and knowledge.
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2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Help Desk Support for Financial Consulting Company
5.0 — Cortavo provides help desk support to a financial consulting company. They migrated employee accounts from GoDaddy to Microsoft, built secure Teams channels, and continue to support daily help desk Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cortavo has received positive feedback regarding their cost and value for money. Clients report reasonable pricing, with one noting an investment of approximately $2,000 monthly, which they deemed worth every penny due to the quality of service and responsiveness. Another client highlighted that Cortavo's pricing structure does not penalize for inquiries, enhancing perceived value. However, there were initial billing issues, though these were resolved, indicating areas for improvement in invoicing processes.Was this helpful?
More responsive than most other service providers
Get in TouchCortavo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
15% IT Managed Services50% Customer Service Outsourcing20% Call Center Services +115% Back Office OutsourcingFocus Areas
100% Help deskSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Great team
Clients consistently commend Global Response for their exceptional team, highlighting their great customer service and responsiveness. One client specifically noted, 'They value their customers and have great people working for them,' reflecting a positive sentiment towards the team's dedication and effectiveness. Overall, the feedback underscores a strong appreciation for the professionalism and support provided by Global Response, indicating a reliable partnership for client needs.-
Customer Service and Product Support for Business Services Company
5.0 Nov 2, 2017They value their customers and have great people working for them.
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Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$5,000+$150 - $199 / hr10 - 49Austin, TX
Services provided
40% IT Managed Services20% Cloud Consulting & SI10% BI & Big Data Consulting & SI +310% Cybersecurity10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
30% Help desk20% Managed Hosting Services20% Network +95% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% Other IT managed services5% Security2% IT Budgeting1% Governance & Compliance Assessments1% Software Evaluation1% TelecomSee all 7 projectsVintage IT Services is a Managed IT Services Provider specializing in outsourced IT support, IT management, and IT support services. Reviews highlight their strong project management skills, responsive service, and alignment with client values. Approximately 90% mention their effective communication and ability to meet deadlines without disruptions. Clients appreciate their proactive approach and personalized service, with many expressing satisfaction with long-term engagements and successful transitions to new IT environments.
Reviews mention Efficient
Clients have consistently praised Vintage IT Services for their efficiency in managing IT services. One client noted, 'The team at Vintage IT Services always resolves issues quickly and efficiently,' highlighting their ability to meet deadlines and provide uninterrupted service. This sentiment reflects a strong overall satisfaction with their prompt and effective problem-solving capabilities, reinforcing their reputation as a reliable partner in IT management.-
Managed IT Services for Nonprofit Organization
4.0 May 31, 2023The team at Vintage IT Services always resolves issues quickly and efficiently. They always stick to deadlines. If any issues arise, we can reach out to their helpdesk.
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3 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Consulting for Real Estate Company
4.5 — Vintage IT Services provides ongoing maintenance and network support, as well as technology services when new offices open. They implement cabling, phone networks, and strategic planning and Read moreWas this helpful?
Industry Experience
Vintage IT Services has demonstrated expertise across various industries, including business services, nonprofit organizations, financial services, and real estate. Clients praise their strong communication, timely responses, and tailored IT solutions, contributing to smooth operations and employee satisfaction. The overall sentiment indicates that they are particularly effective in addressing IT challenges in business services and nonprofits, while also excelling in the financial and real estate sectors, where they support infrastructure and operational growth.
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Business services Nonprofit Financial services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Vintage IT Services highlights a strong perception of value for money, often citing their competitive pricing and effective service delivery. One client noted, 'good value for cost,' while another mentioned they were 'able to do our work without any interruptions' for a reasonable investment. Overall sentiment indicates satisfaction with the balance of cost and service quality, with clients feeling that Vintage IT Services takes ownership of their needs and provides exceptional support.Was this helpful?
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$5,000+$200 - $300 / hr50 - 249San Jose, CA
Services provided
25% IT Managed Services15% Other IT Consulting and SI10% BI & Big Data Consulting & SI +610% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Robotics Process Automation5% Custom Software Development5% Enterprise App ModernizationFocus Areas
20% Help desk30% Security10% Cloud Server Migration +410% Disaster Recovery10% Governance & Compliance Assessments10% Managed Software Application & Solutions10% NetworkSee all 9 projectsZAG Technical Services is a Managed IT Services provider specializing in IT support and management, cybersecurity, and infrastructure improvement. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their exceptional project management, on-time delivery, and personalized service. Clients frequently mention ZAG's responsiveness, technical expertise, and their ability to seamlessly integrate with existing IT teams.
Reviews mention Honest
Clients have consistently praised ZAG Technical Services for their honesty and transparency throughout the project. One client highlighted ZAG's experts as 'extremely candid' and noted their reliable input in complex decisions, which has become integral to the client's decision-making process. The Director of IT at Peri & Sons Farms emphasized that their interactions with ZAG have always been positive, reinforcing the sentiment of trust and partnership in their collaboration.-
Managed IT Services & Cybersecurity for Farming Company
5.0 Jul 2, 2024ZAG’s experts are extremely candid and will be honest and reliable when assisting in complex decisions – their input has become a cornerstone in our decision-making process. Our interactions and partnership with ZAG have always been extremely positive, and they have brought an incredible amount of value to our IT Department, and company as a whole. We really do consider ZAG as a partner; they’ve been there for us in some extremely stressful situations.
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2 of 2 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
ZAG Technical Services has received overwhelmingly positive feedback for their Help Desk services, with 100% of the reviews highlighting their expertise in IT security and project management. Clients commend their responsiveness, effective communication, and ability to resolve issues swiftly. Key strengths include a strong alignment with client culture and a dedicated support structure. Notably, both reviewers reported improved operational efficiency and high satisfaction, with no expressed areas for improvement.
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5 of 5 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Manufacturing Company
5.0 — A manufacturing company hired ZAG Technical Services to work on a network segmentation project. The team came on-site for preliminary work and completed the project remotely using Cisco networking Read moreWas this helpful?
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$1,000+$150 - $199 / hr50 - 249Lewisville, TX
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk20% Hardware10% Disaster Recovery +510% Managed Hosting Services10% Network10% Security5% IT Budgeting5% TelecomSee all 7 projectsPrototype:IT is a Managed IT Services provider offering comprehensive IT support services, including IT management, outsourced IT support, and managed information technology. The company is praised for its responsiveness, attention to detail, and ability to deliver projects on time, with 100% of reviewers highlighting their successful project management and excellent customer service.
2 of 2 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
Prototype:IT demonstrates strong expertise in Help desk services, consistently receiving positive feedback, with over 90% of reviewers expressing satisfaction. Clients highlight their responsiveness and efficient ticket resolution, noting a 30% increase in successful ticket closures. They emphasize the company’s alignment with client values and exceptional support during onboarding processes. Reviewers reported no significant areas for improvement, indicating a high level of client satisfaction and a strong impact on operational efficiency.
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5 of 6 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Financial Services Firm
5.0 — Prototype:IT provided managed IT services for a financial services company. The team was mainly responsible for implementing security updates and replacing hardware. The goal was to improve data Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Prototype:IT's competitive pricing and strong value for money. One IT Manager noted that their 'pricing fit our budget' while appreciating the 'good value for cost.' Similarly, a financial services Director mentioned the 'great culture fit' and 'creative solutions' provided at a reasonable price. Overall, feedback indicates that clients feel they receive exceptional service and support relative to their investment, with no significant areas for improvement identified.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Lubbock, TX
Services provided
55% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
25% Help desk25% Other IT managed services15% Security +75% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Network5% TelecomSee all 1 projectsVector Choice is an IT management and organizational security company, known for implementing effective policies that assist clients in compliance with security requirements. Reviewers note that 100% of them find Vector Choice's project management reliable, with prompt responses and unique problem-solving abilities. The recent improvement in their scheduling practices has been positively received, enhancing client satisfaction.
Industry Experience
Vector Choice has demonstrated expertise primarily in the Advertising & Marketing industry, providing IT management and security solutions. Clients commend their ability to implement compliance policies effectively, contributing to successful audits. Overall sentiment indicates strong satisfaction with their project management, responsiveness, and innovative problem-solving capabilities. Companies seeking IT and security solutions in the Advertising & Marketing sector would find Vector Choice to be a suitable partner due to their proven track record and alignment with client values.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Vector Choice's competitive pricing and strong value for money. One CTO noted that their pricing fit the budget while also providing good value for cost, indicating satisfaction with the financial aspects of their engagement. Overall sentiment reflects a positive perception of the company's pricing strategy, aligning well with client expectations and project needs.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Orlando, FL
Services provided
45% IT Managed Services25% IT Staff Augmentation15% Cloud Consulting & SI +115% CybersecurityFocus Areas
10% Help desk20% Vendor Procurement & Selection10% Disaster Recovery +810% Hardware10% Managed Software Application & Solutions10% Security10% Software Evaluation5% IT Budgeting5% Managed Hosting Services5% Network5% Other IT managed servicesSee all 5 projectsZ7 Solutions is an IT solutions provider specializing in backup systems, virtualization support, and device management. Reviewers universally praise Z7 for its prompt responsiveness and effective project management, with 100% noting their exceptional ability to meet client needs. Clients consistently highlight the firm's capability to integrate seamlessly as part of the client team, ensuring successful project outcomes across diverse IT challenges.
Reviews mention Efficient
Clients have consistently praised Z7 Solutions for their efficiency in project execution. One reviewer noted that the workflow was 'amazing' and highlighted their ability to accommodate timeframes effectively. The co-founder of a non-profit school emphasized Zack's dedication, stating he spent 'countless hours' resolving issues and implementing the project. Overall, the sentiment reflects a strong appreciation for the company's efficient service and commitment to client satisfaction.-
Google License Setup for Nonprofit Private School
5.0 Feb 3, 2023The workflow was amazing. They accommodated my timeframes and really were efficient and effective.
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Industry Experience
Z7 Solutions has received positive feedback across various industries, including Legal, Utilities, Education, and Government. Clients commend their expertise in system implementation and upgrades, particularly in creating secure environments and enhancing operational efficiency. The overall sentiment in the Legal and Government sectors highlights their timely response and adaptability during critical projects. In Education, their personalized approach and commitment to client satisfaction are particularly noted. Z7 Solutions demonstrates strong capabilities in technology integration, making them a suitable partner for clients in these sectors.
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Education Government Legal UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Z7 Solutions provides excellent value for money, often resulting in significant cost savings. For instance, one client noted annual savings of several thousand dollars after implementing Z7's solutions, while another praised their accommodating service and effective project execution without compromising on quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the affordability and effectiveness of Z7 Solutions' offerings, indicating they deliver substantial value relative to their pricing.Was this helpful?
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +215% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
50% Help desk30% Security20% Managed Software Application & SolutionsSee all 5 projectsmPowered IT is a Managed IT Services provider specializing in IT Support Services, IT Compliance, and Outsourced IT Management. Reviews highlight their exceptional customer service and responsiveness, with 100% of clients praising their quick problem-solving abilities. Clients also appreciated their alignment with company values and seamless project execution, resulting in enhanced IT security and efficient cloud transitions.
Reviews mention High-quality work
Clients commend mPowered IT for delivering high-quality work, particularly highlighting their robust IT compliance solutions and exceptional customer service. One client noted zero breaches in PHI and praised the swift setup of their new office, stating that mPowered IT had multiple remote locations operational within days. The alignment of company values and a strong culture fit were also emphasized, with feedback indicating no areas for improvement.-
Managed IT Services for Healthcare Management Company
5.0 Apr 12, 2023mPowered IT had our new office location with multiple remote locations up and running effectively within days of executing our contract. Their customer service and response to any issues is second to none.
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Industry Experience
mPowered IT has garnered positive feedback across various industries, including healthcare, technology incubation, advertising, and environmental services. Clients commend their expertise in IT compliance, security, and cloud migration, noting swift problem-solving and excellent customer service. Overall sentiment is favorable, with clients highlighting their cultural alignment and responsive support, making mPowered IT a suitable choice for organizations seeking reliable IT solutions in these sectors.
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Environmental Services Healthcare Other Industry Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise mPowered IT for delivering high value relative to cost, with one client noting it as 'good value for cost.' The company's responsiveness and effective solutions are highlighted, particularly in urgent situations. A client from a wastewater treatment equipment company emphasized their budget-friendly pricing, which was a key factor in their selection. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of services provided.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Wichita, KS
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Compliance Consulting +310% Cybersecurity10% IT Strategy Consulting10% Web DesignFocus Areas
70% Help desk5% Disaster Recovery5% Hardware +85% Network5% Other IT managed services5% Security1% Cloud Server Migration1% IT Budgeting1% Managed Hosting Services1% Telecom1% Vendor Procurement & SelectionSee all 1 projectsSoteria Technology Solutions is a Managed IT Services company specializing in outsourced IT management and support. Their reviews are overwhelmingly positive, highlighting their reliable IT support and effective communication, with less than 1% downtime. Clients appreciate their proactive approach in keeping them technologically up-to-date and commend the seamless transition to cloud services.
0 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for Local Union
4.5 — Soteria Technology Solutions provides managed IT services for a local union. Their work has included purchasing, installing, and fixing equipment and migrating the client's servers to the cloud. Read moreWas this helpful?
Industry Experience
Soteria Technology Solutions has received positive feedback primarily from clients in the 'Other' industry, specifically within unions and non-profit organizations. Clients appreciate their reliable IT support, cloud services, and effective communication. The company excels in managing technology transitions, evidenced by a seamless shift to remote work during the COVID-19 pandemic. Overall, Soteria is recognized for its expertise in IT management, timely delivery, and strong client relationships, making them a suitable partner for organizations seeking comprehensive IT solutions.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Soteria Technology Solutions as providing good value for money, with one customer noting a monthly investment of $4,000 for comprehensive IT services and minimal downtime of less than 1%. Feedback highlights their effective communication and timely project delivery, emphasizing that they consistently meet budget expectations. Overall, clients appreciate their commitment to keeping technology up-to-date and express satisfaction with the quality of service, indicating a positive sentiment regarding cost-effectiveness.Was this helpful?
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List of the Top 15 United States Outsourced Help Desk Services
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.4/40.018.2/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.5/40.018.4/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36.4/40.017.4/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.2/40.019.6/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
36.6/40.016.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.4/40.016.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+Undisclosed10 - 49Glendale, CA
Ability to deliver
34.4/40.020/20 Reviews8.7/10 Clients & Experience5.8/10 Market PresenceService focus
75% IT Managed Services90% Help desk25% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
36.3/40.017.2/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services10% Help desk35% Other -
$5,000+Undisclosed50 - 249Cincinnati, OH
Ability to deliver
35/40.016.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.3/40.015.8/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
35.2/40.017/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$10,000+$100 - $149 / hr250 - 999Tampa, FL
Ability to deliver
36.2/40.018.2/20 Reviews9.3/10 Clients & Experience8.8/10 Market PresenceService focus
20% IT Managed Services20% Help desk80% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Ability to deliver
35.4/40.016.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.3/40.016.6/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
40% IT Managed Services35% Help desk60% Other -
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Ability to deliver
34.7/40.016.2/20 Reviews9.6/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$5,000+Undisclosed10 - 49Park Ridge, IL
Ability to deliver
35.7/40.016.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+Undisclosed10 - 49Youngsville, LA
Ability to deliver
37.2/40.019/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
36.6/40.020/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services15% Help desk30% Other -
$10,000+$150 - $199 / hr10 - 49Rochester, NY
Ability to deliver
34.4/40.017/20 Reviews8.8/10 Clients & Experience8.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
UndisclosedUndisclosed10 - 49Longwood, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services20% Help desk20% Other
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